Based on 1.118 opinions finded in 2 websites
Based on 1.118 opinions finded in 2 websites
Opinions
Melissa was so lovely and friendly. The food was amazing thanks for suggesting the Biscoff cheesecake
Samantha Mumford . 2025-03-17
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Melissa was so friendly and took such good care of us! Food was delicious
Lauren Mumford . 2025-03-17
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Food was incredible. Service was even better. Mellissa served us and was very knowledgeable about gluten free as my partner is a coeliac. She was extremely friendly and courteous. Would definitely recommend. Thanks Mellissa great service.
Anna Huntington . 2025-03-14
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Server Mellisa was brilliant. Couldn't do more for us. Credit to the organisation.
Andrew Horrobin . 2025-03-12
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Steven was very helpful and pleasant the food was amazing as always
Fay Diston . 2025-03-11
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Lovely fresh pizza! Even better when hand delivered by nonna!
Ross Walker . 2025-03-10
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First time here, food was perfect, the manager and staff were all amazing. Can’t wait to return.
Lauren Brimer . 2025-03-02
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We visited the restaurant on the 21st Feb 25, was an amazing experience from start to finish. We were looked after by Mellisa, she was truly amazing, very kind and friendly and looked after us while we were dining there. We regularly come to this restaurant and will definitely be returning again very soon.
Rich Cassidy . 2025-02-28
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The lady Mellisa is fantastic. We had an allergy in our party and she had it down to a T. Very reassuring, very welcoming. Credit to Ask Italian.
Stephanie Henderson . 2025-02-28
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Always good and my son's loves it 🙂
Giuseppe Colella . 2025-02-23
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Scott served me and my friend tonight quick fast food he couldn’t do enough for us food was amazing will definitely be back keep up the good work Scott
Kelly Oneil . 2025-02-22
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First rate service and food, excellent children’s options and very friendly & helpful staff, thank you so much!
holly linton purdue . 2025-02-21
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Valentines night and my hubby and I had booked a meal for after work. I'm that person, coeliac, vegetarian and multiple food allergies! The staff catered for everything. The lovely lady, I believe she was the manager, and if she wasn't she should be, named Melissa provided outstanding service. Our meals arrived promptly, Melissa had made sure that she had taken note of all my requirements so we ate at ease knowing every care had been taken. The atmosphere was calm but happy, the food was absolutely amazing...especially the desserts :-) We will absolutely be returning, we cannot recommend enough. Thank you all for a wonderful meal.
Rachel Lawlor . 2025-02-14
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CharlieC was friendly , professional and kind !! Thank you!! Food was incredible as always.
Abbie Richardson . 2025-02-14
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Went there for dinner we both had the most horrific Lasagne ever ... service was absolutely disgusting .. told the server that I did not like the food and we still got charged half of the price even though I only took one bite of it ... never again ...vile
Katrin S . 2025-02-01
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Great atmosphere and attentive staff. Gluten free knowledgeable. Would be nice to have gluten free dough balls or garlic bread.
Dawn Tate . 2025-02-01
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Excellent service, excellent food, excellent staff
Hayley Inness . 2025-01-29
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Steven was amazing. Was very thankful for the service and the food.
Winter Marshall . 2025-01-28
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Been to this location twice now, both servers been lovely, today it was Mellisam and she was super professional and knew the menu well.
Sam Robinson . 2025-01-25
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I had the gluten free pizza and it was amazing, Melissa looked after us and was amazing.
Louise Campbell . 2025-01-24
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Birthday lunch with my brother yesterday & drink . Ask Italian in Metro center Service was excellent 10/10+ from Sophie and team ,it nice seeing relaxed Atmosphere and server who is confident to hold conversation . Food was fantastic and restaurant is clean . Definitely one to visit with friends and family. Kind regards Darren & Bh 😀
darren morton . 2025-01-22
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Steven was great and made sure that me and my Fiancé were taken care of.
Joana Costa . 2025-01-19
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Steven is very friendly good service. food was delicious.
Jools M . 2025-01-17
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Lovely lunch at Ask Italian. We both had pasta mains which were good potion size and tasty, fettuccine bolognese and carbonara. Deserts good too. Quick and polite service from Steven.
Paul Smith . 2025-01-12
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Saturday was the 3rd time we have eaten at your restaurant in the metro centre I would highly recommend it our server was a young man called Yannis who very polite his service was excellent cannot rate him highly enough.
peter white . 2025-01-06
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First time in the food court at the metro centre, my daughter told me about this one so we tried it, open kitchen so you can see your food cooking and really nice service (ask for Charlie the waitress) the food was faultless, definitely going back to this one p.s free shot of homemade lemonade when you get seated to your table. 😘
Paul Willey . 2024-12-31
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Mellisa and Evelyn were fantastic, they both showed us amazing customer service from beginning to end, making sure to ask us if everything was alright. Will definitely be back
Josh Rowe . 2024-12-12
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Ideal with young children. Waitress really went above and beyond
Rebecca Willows . 2024-12-08
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Lovely fresh food, service was excellent very friendly and efficient. Would definitely highly recommend
sheila moulding . 2024-12-06
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Fabulous! Sophie was lovely and attentive.
Natalie Proudlock . 2024-11-29
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IAM gluten free,the lady serving us was efficient and so helpful.she chatted to us about lots of different things and made it a fabulous experience
Kirsty Wroblewska . 2024-11-22
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Gabriella was an exceptional host. We will be back very soon!
stephanie flint . 2024-11-17
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Food was lovely, quick service, Mel was great
itsMolly . 2024-11-09
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A wonderful atmosphere, seamless & professional service and a beautiful array of food for 12 of us. Well done ASK, we had a truly lovely meal here tonight. Thank you so much!
L . 2024-11-06
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Amazing Food and service! Would highly recommend!
Lee . 2024-11-06
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Perfect service and Perfect food 5*
Teri Cook . 2024-11-01
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The food was amazing, and the restaurant had a lovely atmosphere. The bread we had for a starter in particular was some of the nicest I've had. In addition, the manager was extremely helpful when my husband asked about reducing garlic in his dishes. Altogether a genuinely lovely experience.
Rebecca Brown . 2024-10-29
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Visited today food very nice cooked to perfection staff very friendly and helpful excellent service and exceptionally clean would definitely go back
Jaqueline Tait . 2024-10-26
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We came here with 10 of use in a party great food & service had a great time will come back again Thanks again Sophie for looking after us.
Ray Holland . 2024-10-05
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Food was fantastic and Sophie was an absolute delight. Really made the meal for us. And she was brilliant with my allergies.
Helen McStravick . 2024-10-03
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Staff are always lovely in here. Great knowledge on allergies including gluten free which is why we come for our daughter
Shannon Hands . 2024-09-25
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Melissa the waitress looked after us very well. She was very attentive, made sure we were happy with our meals and was very friendly. Great gluten free options, coeliac friendly, amazing food. We will definitely be back again!
Bethany Fairclough . 2024-09-25
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Again we’ve had amazing food and even better service at Ask. Sophie is just the best server we’ve ever had, she makes us feel so welcome, my wife is Gluten, Dairy and egg intolerant and Sophie reminds us every time we come in what she can have, what new things have come onto the menu and what can be adapted for us, and everything arrives very clearly labelled. Just the very best food and service all round 😁.
Gary Whitfield . 2024-09-22
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We remain loyal regulars here.. My wife has severe allergies and the Sophie and staff are always helpful and respectful of our needs. Cannot fault the service or the food.
Andy Laight-Wiltshire . 2024-09-15
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Food was immense, and the staff were some of the most friendly I've ever been served by. Fantastic place
Alfie Gascoigne . 2024-09-14
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This is one of our favourite places to eat mainly because my wife is Coeliac and needs a safe gluten free variety of food. The staff are fully clued up with allergies and always ask on entering whether anyone has any. The GF menu is very substantial and the spicy calabria pizza is one of the best pizzas I have had. Also a big plus is the special perks you get when joining the mailing list. We have had numerous free sides, mains and starters. Also my wife was very surprised to receive a £10 off voucher around her birthday. All in all I would definitely recommend ASK italian.
Bryan Smith . 2024-09-13
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Amazing service! Were very attentive to my husbands allergies and had sure he got a dish that was correct for him
Bethan Stokoe . 2024-09-11
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Lovely meal with my wife and great service from the staff as usual.
Nigel . 2024-09-10
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Amazing food and friendly helpful staff. Plenty of.options to choose from on the menu and always good offers if you subscribe to emails. Often visit for.lunch and dinner and never disappointed.
jane tonks . 2024-09-10
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Food was great as usual and the service was great
Dave Hunt . 2024-09-08
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Never been to an Ask Italian before but our experience was pleasant! Lovely staff who were very helpful, especially with allergies as one of our group had a nut allergy. We had calamari, bruscetta, meatballs, pizza, seafood linguine. All the food was fresh and well cooked. We'd definitely come back if we're in Newcastle.
Nila Patel . 2024-09-07
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Thank you Melissa for taking care of us. My partner and I are both coeliacs. Melissa was very understanding and knowledgeable about our requirements which made our dining out experience great. Lots of choice for us and what we chose was delicious.
Elaine . 2024-09-05
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Food was gorgeous as always and staff were friendly. I only rated 4 stars as we had a long wait for the food and then had another wait for the bill.
Jenna Stephenson . 2024-09-01
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My Grandma is gluten-free, they were so helpful with a menu for her which was easy to use and the service was lovely. Would recommend!
Lucy Bainbridge . 2024-08-26
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Absolutely first class as always today and our waitress, Alice was brilliant as always!!
Lee Hancock . 2024-08-26
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The food was amazing as always and the staff were genuinely lovely and welcoming. Thank you for a great evening!
Franck Michel . 2024-08-25
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I had a great meal out here with my family. Went here for tea on the 21/08/2024 as I was moving the next day. All the staff were friendly and helpful and the food was top notch. Service was fast and it was a nice atmosphere.
Jack Kilday . 2024-08-21
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Greeted and seated by a lovely waitress, with a smile on her face called Charlie. Drinks came straight away and the food followed shortly after, which was fantastic! The kids had a child’s carbonara, a salami misti pizza and I had the carne calzone all of which were delicious and the best calzone I’ve had in a long time! We were asked if everything was okay then after finishing, the plates were cleared and we decided to opt for the tiramisu which again was amazing! Very friendly, attentive and informative staff and fantastic food! Would highly recommend to anyone who enjoys Italian food.
Graham Mather . 2024-08-19
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Walked up and about 4 tables with people on. Asked for a table and advised be 45 minute wait as they about to have breaks. Bad management if they haven’t got enough staff to serve in a reasonable time.
Andrew C . 2024-08-15
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We came for tea today with two small children and a teenager. The kids' menu is very good, with options to have the source on the side (very important). Starters were great, really tasty. There's never very many veg options, but there were enough here. We just wanted to say thank you to Mellisa for her incredible patience as the kids spilled drinks and were too shy to order for themselves! A super woman.
Maddy Bloomfield . 2024-08-08
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This is one of our favourite places to eat and we very often visit while at the metro centre. The food never disappoints and the staff are always friendly & polite. The cheese fondue is phenomenal as is the zucchini fries, gorgeous.
54Nothing . 2024-08-07
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Food was delicious staff were so friendly and helpful I was very impressed at how well they cater for allergies
Chelsea Howd . 2024-08-07
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Wonderful food and excellent service. Staff was friendly. I like how they inquire if anyone has any allergies before ordering so that they can accommodate everyone. Great price for the portions. Clean.
Kyra McCready . 2024-08-04
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Wife loved food. Defo go back Highly recommended
paul mawdsley . 2024-08-01
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Staff are always really friendly and, take the time to speak to us. It’s a solid favourite for us ❤️
Rachael Briggs . 2024-07-30
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I LOVED it here! The kids meal was only £7.50 and it was massive, a starter, a massive bowl of pasta and a dessert, the garlic bread (folded) was so nice! 💜 I will definitely visit here again. 💙 The lemonade was so delicious 😋 and we got free samples.
Amelia Todd . 2024-07-25
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Absolutely brilliant from start to finish. Scott was super friendly and the rest of the waiting staff were lovely. Food was fresh, delicious with a big variety!
Hannah Brayson . 2024-07-18
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We had a lovely meal, with great friendly service. The staff were very considerate to our child with coeliac disease also.
Lex James . 2024-07-13
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food was absolutely delicious and didn’t take too long to get out to us, the service was excellent, sophie was our server and she was lovely! reasonably priced too, got two mains and two sides, two drinks and a starter for £61
Taylor Corcoran . 2024-07-04
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Best Italian dishes I’ve ever tasted.
Alex Lezos . 2024-06-27
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Such a lovely restaurant, beautiful and delicious foods and amazing service!
Emily_ 810 . 2024-06-27
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Fabulous lunch at Ask Italian Gateshead 🥰🥰 shout out to Melissa and the team for the wonderful service and tasty food!
Charlotte McMullan . 2024-06-27
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Best meal we have had in the metro centre in a long time. Will definitely be back.
Ella Hagar . 2024-06-26
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We love this restaurant and regularly go here for an evening meal when visiting the metro centre. All of the staff are friendly and efficient. Courtney served us on this occasion and she was professional, knowledgeable and attentive. She is and would be an asset to this and any other business. The food and wine were delicious and served in a timely manner.
Jane Gilmore . 2024-06-25
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Gabriella was an excellent host and looked after all of us incredibly well! She was super attentive to our toddler too which were super grateful for! We're here regularly and will continue to be so with the excellent service we receive!
Kyle Lewis . 2024-06-23
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Great service and food, very friendly and attentive waitress Charlie 10/10
Paul Smith . 2024-06-21
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Fantastic food, cooked well & tasted great. Exceptional service from the team, especially Melissa. Also another team member who I unfortunately can’t remember her name but she was also excellent.
PHIL SIMPSON . 2024-06-20
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Great food, friendly staff, quick service, great for families. Recommend the fiery pizza, eyna dessert.
Richard Thomas . 2024-06-16
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Very nice food. Home made lemonade was the best. Recommended
David Howey . 2024-06-16
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Excellent service and very nice food. Worth a visit.
John Murphy . 2024-06-16
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Brilliant food, friendly staff and fast service
Sarah Rafferty . 2024-06-16
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Fantastic food absolutely delicious and waitress elliss was so helpful
Gemma Brondel . 2024-06-16
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waitress was very lovely and the food was amazing !
Mia Pomfret . 2024-06-16
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Food was delicious and our waitress was knowledgable about the menu and was a lovely, friendly you woman who went above and beyond
Vera Marriott . 2024-06-16
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Amazing friendly service from Elliss
Caitlyn Hindson . 2024-06-16
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Always good quality food The options for kids are really good - the bear pizza was fantastic and the icecream you get was great with sweet and healthy (fruit) options Our server was also really nice - a wonderfully experience
Hope Walker . 2024-06-16
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I come here with my family just because of excellently service by ioaniss . Thank you so much for serving us and wonderful chefs who make tasty food for us. If this review has been seen by your manager please promote!! We always come here and enjoy !
vinay mittal . 2024-06-15
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Brilliant service, brilliant food!
Rachel Oren . 2024-06-14
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Awesome food and service. Our waiteess Charlie was great with our 5yo.
Paperweight . 2024-06-12
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Popped in for lunch staff friendly but sadly food very poor value my calzone was stone cold In middle and large pizza so thin and tasteless I eat out most days and try 2 review positively but for 40 pound with 2 coffees absolutely tasteless
Heather M . 2024-06-01
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Great service from our host who did everything possible to make our experience enjoyable
Alan Stephenson . 2024-06-01
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We had gluten free seabass , pizza and carbonara we've been to alot of Italian restaurants and by far this was the best 10/10 PERFECT
Neil armstrong . 2024-06-01
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Friendly staff, beautiful food, great service.
Jack Ward . 2024-05-30
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Frozen food that turned up cold
Chloe Graham . 2024-05-24
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Sophie provided excellent service throughout our stay. Thank you
Paul McMahon . 2024-05-22
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Had a fantastic lunch here today, Mellisa served us and was amazing! Highly recommend.
Natasha Dent . 2024-05-15
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Food was perfect. Light but filling and really lovely and friendly staff.
caitlin rose . 2024-05-13
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Food was great and Elliss was amazing! she was so lovely and gave great recommendations from the menu
Aliena Mahmood . 2024-04-24
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Lovely experience..lovely members of staff.. Loved the fact the child menu was upto 12 years but they allowed my 16 year-old to order from is as not a big appetite...definitely be back
Melanie Nelson . 2024-04-22
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Lovely food, friendly staff and good service.
Andrew Bailey (Andorfett) . 2024-04-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Absolutely lovely food, Great delivery also. We will be ordering again thank you.