ASK Italian - MetroCentre Gateshead in Gateshead

We came here with 10 of use in a party great food & service had a great time will come back again Thanks again Sophie for looking after us.

Food was fantastic and Sophie was an absolute delight. Really made the meal for us. And she was brilliant with my allergies.

Melissa the waitress looked after us very well. She was very attentive, made sure we were happy with our meals and was very friendly. Great gluten free options, coeliac friendly, amazing food. We will definitely be back again!

Staff are always lovely in here. Great knowledge on allergies including gluten free which is why we come for our daughter

Again we’ve had amazing food and even better service at Ask. Sophie is just the best server we’ve ever had, she makes us feel so welcome, my wife is Gluten, Dairy and egg intolerant and Sophie reminds us every time we come in what she can have, what new things have come onto the menu and what can be adapted for us, and everything arrives very clearly labelled. Just the very best food and service all round 😁.

We remain loyal regulars here.. My wife has severe allergies and the Sophie and staff are always helpful and respectful of our needs. Cannot fault the service or the food.

Food was immense, and the staff were some of the most friendly I've ever been served by. Fantastic place

This is one of our favourite places to eat mainly because my wife is Coeliac and needs a safe gluten free variety of food. The staff are fully clued up with allergies and always ask on entering whether anyone has any. The GF menu is very substantial and the spicy calabria pizza is one of the best pizzas I have had. Also a big plus is the special perks you get when joining the mailing list. We have had numerous free sides, mains and starters. Also my wife was very surprised to receive a £10 off voucher around her birthday. All in all I would definitely recommend ASK italian.

Amazing service! Were very attentive to my husbands allergies and had sure he got a dish that was correct for him

Amazing food and friendly helpful staff. Plenty of.options to choose from on the menu and always good offers if you subscribe to emails. Often visit for.lunch and dinner and never disappointed.

Lovely meal with my wife and great service from the staff as usual.

Food was great as usual and the service was great

Never been to an Ask Italian before but our experience was pleasant! Lovely staff who were very helpful, especially with allergies as one of our group had a nut allergy. We had calamari, bruscetta, meatballs, pizza, seafood linguine. All the food was fresh and well cooked. We'd definitely come back if we're in Newcastle.

Thank you Melissa for taking care of us. My partner and I are both coeliacs. Melissa was very understanding and knowledgeable about our requirements which made our dining out experience great. Lots of choice for us and what we chose was delicious.

Food was gorgeous as always and staff were friendly. I only rated 4 stars as we had a long wait for the food and then had another wait for the bill.

The food was amazing, and the restaurant had a lovely atmosphere. The bread we had for a starter in particular was some of the nicest I've had. In addition, the manager was extremely helpful when my husband asked about reducing garlic in his dishes. Altogether a genuinely lovely experience.

My Grandma is gluten-free, they were so helpful with a menu for her which was easy to use and the service was lovely. Would recommend!

Absolutely first class as always today and our waitress, Alice was brilliant as always!!

The food was amazing as always and the staff were genuinely lovely and welcoming. Thank you for a great evening!

I had a great meal out here with my family. Went here for tea on the 21/08/2024 as I was moving the next day. All the staff were friendly and helpful and the food was top notch. Service was fast and it was a nice atmosphere.

Greeted and seated by a lovely waitress, with a smile on her face called Charlie. Drinks came straight away and the food followed shortly after, which was fantastic! The kids had a child’s carbonara, a salami misti pizza and I had the carne calzone all of which were delicious and the best calzone I’ve had in a long time! We were asked if everything was okay then after finishing, the plates were cleared and we decided to opt for the tiramisu which again was amazing! Very friendly, attentive and informative staff and fantastic food! Would highly recommend to anyone who enjoys Italian food.

Walked up and about 4 tables with people on. Asked for a table and advised be 45 minute wait as they about to have breaks. Bad management if they haven’t got enough staff to serve in a reasonable time.

We came for tea today with two small children and a teenager. The kids' menu is very good, with options to have the source on the side (very important). Starters were great, really tasty. There's never very many veg options, but there were enough here. We just wanted to say thank you to Mellisa for her incredible patience as the kids spilled drinks and were too shy to order for themselves! A super woman.

This is one of our favourite places to eat and we very often visit while at the metro centre. The food never disappoints and the staff are always friendly & polite. The cheese fondue is phenomenal as is the zucchini fries, gorgeous.

Food was delicious staff were so friendly and helpful I was very impressed at how well they cater for allergies

Wonderful food and excellent service. Staff was friendly. I like how they inquire if anyone has any allergies before ordering so that they can accommodate everyone. Great price for the portions. Clean.

Wife loved food. Defo go back Highly recommended

Staff are always really friendly and, take the time to speak to us. It’s a solid favourite for us ❤️

I LOVED it here! The kids meal was only £7.50 and it was massive, a starter, a massive bowl of pasta and a dessert, the garlic bread (folded) was so nice! 💜 I will definitely visit here again. 💙 The lemonade was so delicious 😋 and we got free samples.

Absolutely brilliant from start to finish. Scott was super friendly and the rest of the waiting staff were lovely. Food was fresh, delicious with a big variety!

We had a lovely meal, with great friendly service. The staff were very considerate to our child with coeliac disease also.

Always good and my son's loves it 🙂

food was absolutely delicious and didn’t take too long to get out to us, the service was excellent, sophie was our server and she was lovely! reasonably priced too, got two mains and two sides, two drinks and a starter for £61

Such a lovely restaurant, beautiful and delicious foods and amazing service!

Best Italian dishes I’ve ever tasted.

Lovely fresh food, service was excellent very friendly and efficient. Would definitely highly recommend

Fabulous lunch at Ask Italian Gateshead 🥰🥰 shout out to Melissa and the team for the wonderful service and tasty food!

Beautiful hospitality from a top notch person Melissa! The best tiramisu around 😍

Best meal we have had in the metro centre in a long time. Will definitely be back.

We love this restaurant and regularly go here for an evening meal when visiting the metro centre. All of the staff are friendly and efficient. Courtney served us on this occasion and she was professional, knowledgeable and attentive. She is and would be an asset to this and any other business. The food and wine were delicious and served in a timely manner.

Gabriella was an excellent host and looked after all of us incredibly well! She was super attentive to our toddler too which were super grateful for! We're here regularly and will continue to be so with the excellent service we receive!

Great service and food, very friendly and attentive waitress Charlie 10/10

Fantastic food, cooked well & tasted great. Exceptional service from the team, especially Melissa. Also another team member who I unfortunately can’t remember her name but she was also excellent.

Very nice food. Home made lemonade was the best. Recommended

Always good quality food The options for kids are really good - the bear pizza was fantastic and the icecream you get was great with sweet and healthy (fruit) options Our server was also really nice - a wonderfully experience

Amazing friendly service from Elliss

Food was delicious and our waitress was knowledgable about the menu and was a lovely, friendly you woman who went above and beyond

waitress was very lovely and the food was amazing !

Fantastic food absolutely delicious and waitress elliss was so helpful

Brilliant food, friendly staff and fast service

Excellent service and very nice food. Worth a visit.

Great food, friendly staff, quick service, great for families. Recommend the fiery pizza, eyna dessert.

I come here with my family just because of excellently service by ioaniss . Thank you so much for serving us and wonderful chefs who make tasty food for us. If this review has been seen by your manager please promote!! We always come here and enjoy !

Brilliant service, brilliant food!

Awesome food and service. Our waiteess Charlie was great with our 5yo.

Great service from our host who did everything possible to make our experience enjoyable

We had gluten free seabass , pizza and carbonara we've been to alot of Italian restaurants and by far this was the best 10/10 PERFECT

Popped in for lunch staff friendly but sadly food very poor value my calzone was stone cold In middle and large pizza so thin and tasteless I eat out most days and try 2 review positively but for 40 pound with 2 coffees absolutely tasteless

Friendly staff, beautiful food, great service.

Frozen food that turned up cold

Sophie provided excellent service throughout our stay. Thank you

Had a fantastic lunch here today, Mellisa served us and was amazing! Highly recommend.

Food was perfect. Light but filling and really lovely and friendly staff.

Food was great and Elliss was amazing! she was so lovely and gave great recommendations from the menu

Lovely experience..lovely members of staff.. Loved the fact the child menu was upto 12 years but they allowed my 16 year-old to order from is as not a big appetite...definitely be back

Lovely food, friendly staff and good service.

Food and service was great and they were extremely attentive with allergies. We were asked on arrival if there were any allergies, when told yes they asked details and shared a specialised menu which listed all allergens in every dish. The manager also made an effort to study the menu and then came over to talk us through the dishes. Food came out with a sticker on to advise the food was “made with your allergies in mind” which was a nice touch. Would definitely return thank you!

Service in here was shocking. Server looked as though she didn’t want to be there, the manager on duty (bald man in a white shirt) coughed right next to our table without covering his mouth. Food was really good despite the service, we had the veggie carbonara and the margarita pizza. Not one check back. Got the bill, realised we’d been charged for two lots of garlic and cheese chips (we only received one but didn’t query it as we had probably over ordered anyway and one portion sufficed) after telling the server her response was ‘oh that’s not good’ no apology in sight. Took 10 minutes for the bill to be rectified. Wont be back, it’s a shame as the food was really good so hats off to the kitchen.

First time at an ASK and had a really lovely early dinner! Got given a free sample of lemonade on arrival which was so good we ordered a raspberry one to share. Ordered a calamari, cheese and onion flatbread and the sausage and cheese dough balls - which were so good. Calamari was slightly under seasoned for me but the batter was really nice, and much better than most chain restaurants. Husband loved his carbonara and I thought the bolognese was really nice and a bit more authentic with tagliatelle. The lasagne bites were really nice as well. Every server we had was lovely as well!

Mimoza is the best singing waitress in the metro centre. Really lightened up our time at Ask Italian! 🫶

The lady who served us was just a breath of fresh air! So friendly, polite and helpful !! I can’t remember her name but She had dark curled hair and we chatted about my hair length ect , she made our meal great with just how lovely she was!! will defo be back! Food was great

Amazing, the best lemonade I’ve ever had and the pizzas are Godly.

Nice food, fast service, good choices and great cocktails x

Food lovely. Service very good, ate at the Metro Centre this evening, served by Ioannis very pleasant and attentive.

Been to ASK today with my family and was served by Ellis - absolutely amazing service dealing with all our quirks and requests. Also the host who seated us (who's name I didn't get) was so friendly, and went the extra mile with conversation. She also got us a space for the pram during a very busy period. Restaurant was very busy and both members of staff still took the time to chat to us and we didn't feel rushed at all. This is not the first time weve had great service at the metrocentre branch of ASK so felt it warranted a good review. Thanks again to the team :)

We decided after a long time to go to Ask Italian restaurant again. I know from previous experience that the food is great and so is the service. Food prices have increased significantly, but it's like that everywhere...

Great food super service and exceptional menu choices.

Great Service, food very average. The staff were very good, we ordered the Bruchetta with Cheese to start it was very disappointing. For mains we ordered a Pasta Dish with Chicken and Bacon, again very average. Our Bill came to over £50 with a small glass of wine and an apple juice. The Service staff were great, we have had much better supermarket meal deals.

Not always easy to find good food when in the metro centre, but this restaurant is consistently good. The pizzas are decent, especially the goats cheese one and we love the fact there are nice vegan options as well. Staff are super friendly, with good knowledge of the menu and always happy to advise

Delicious food and pasta, friendly professional waiting staff, quick service.

Quiet when we arrived, but soon filled up, with a lively atmosphere. Meals were all excellent 3 of the party had pizza, and the Manzo Piccante was delicious too. Our server, Janis was very, professional, efficient and courteous. A lovely pre- cinema meal. Thank you

Staff roles their eyes when we asked for a bigger table to protect medical equipment.

Staff are lovey and accommodating for my vegan diet. Sophie is amazing manager

Monica served us she was excellent

Arrived to a fairly empty restaurant and waiter tried to seat us squeezed next to another family (why?? The restaurant is empty!) Food was prompt and tasty. We were looking forward to returning as we live locally and the food was decent quality. However at the end of our meal the waiter asked for a tip and stood over us as we selected the amount. So uncomfortable! It felt manipulative. Such a shame as we would have been repeat customers. The vulgar begging for tips spoiled the experience and we won’t be back.

Courtney our waitstaff was amazing my daughter had an nut and peanut allergy she was great with her would definitely come back so friendly 10/10 meal was perfect

The waiters were outstanding, very friendly and warming. Amazing food as always. Lovely visit

Had the worst experience here food was awful dry salty overcooked pasta all three we ordered were bland obviously pre cooked and microwaved to re heat one lad staff member was very rude very expensive and drink choice rubbish we'll never return here and wouldn't recommend it to anyone.

Came in last night for a meal and it was really lovely! As a veggie its alway nice when staff/chefs are accommodating so having carbonara without the pancetta made my night. Our servers were all lovely and super friendly.

Lovely kind and helpful staff. Pretty good food.

was absolutely gorgeous food service was brilliant all members of the team were so polite and helpful...and was really good to see your food being cooked..top chefs there...thank you

Went with a few friends for a meal and the food and drinks were amazing and Ioannis’s service was second to none

My main food was cold and with having meat in it I didn’t eat it. They apologised and offered me a free desert, but still charged me for my uneaten main that was cold at the bottom.

Great scran that. I smashed in the prawns, she had lasagne nuggets, I'm told they were lush. Wor lass had a salami misti pizza, she never said a word to me until the last slice, when help was required. Naturally, as a top lad, I consumed the rest of it for her. I had Brisket Pappardelle A.KA. posh spag bol. 100% pure taste, I got extra chilli in mine, would recommend. Great service canny food.

First visit & really impressed. Food as goid as local pizzeria restaurant. Went to their rival with Italia in the name & that was so poir. No comparison abd will definitely be returning here.

Amazing food and service! Love this place

Uber eats order delivery. Only one pizza arrived & was awful. £50 for one pizza because the other one didn’t arrive and no refund. Disgusting thieves.

Ordered the 5 chicken piece starter as a main with chips, came out after a while and only 4 was on the plate. The whole plate was then taken and had to wait about 10 minutes for the plate to return with the extra chicken piece on. They were tasty however if you don’t like butter then it’s all you can taste. My mam ordered the asparagus pasta, told there was no asparagus. The plate was £16 and looked as if it was a kids meal. Our waitress was lovely, however for the price paid, the missing food, and the small portions I will not be returning.

Martyna was lovely very kind server, atmosphere nice very welcoming place

Comfort Italian food. Good service but bit pricey for what it is. One of the better restaurant chains but far from the best. Order Starters Chicken lecca lecca 3.6/5 Cheese garlic bread 3.8/5 Main Chicken Milanese 3.9/5 Prima chicken Pepe pizza 3.7/5 Service 3.6/5 Overall rating 3.7/5