Roosters Piri Piri in Southampton

Excellent as always. Managed a big order for guests and was hot and great quality as usual.

Food was cold. Chips were frozen and soggy

Food arrived early and tasted great

this was definitely a big improvement on my last order. The chicken was tender and well prepared. The mash potato wasn't dry like the last few orders. Your delivery driver is excellent, very friendly , professional and timely with the delivery. keep up the good work guy.. you are getting back to how you used to be...

Great quality fresh food. Think Nandos but better. Delivery was on time and hot.

I order from this shop about 3-4 times a week (will be on first name terms soon 😂), nearly always early, otherwise on time. Polite delivery drivers and great food every time

Food arrived early and milkshakes were nice

Late, cold and wish I hadn’t bothered. Before ordering time was 50-60 mins so timed my order then it was 1.5hrs. Wish I’d just cancelled it.

The rice box meal deal was good. I was disappointed that there were no sizes for the box (regular, large). However overall the rice and chicken were good. The delivery time was excellent, I was surprised it arrived earlier than expected really quick service!

Food arrived early and was really good

Food was ordered before 9 pm and arrived just before 11pm....absolutely appalling service. It took 2 hours to arrive!!!

BBQ chicken was burnt and dry, horrible,

disgustingly cold full refund required

Delivery long, pitta rock solied stale chips.

Lovely hot food. Quick delivery

Delivery was late due to a technical issue but they were kind enough to add a free burger. Food was delicious as normal. Will of course order again. Thank you!

My order never even arrived after waiting 2 hours

took two hours to arrive, and when arrived everything was cold.

I sent a complaint saying I ordered a whole medium spiced chicken and I received 3 legs and a breast in a lemon and herb sauce. I haven't heard anything back about this complaint and got told I would after 48 hours which it now has been. It was a treat for my partner on father's day and the dinner was ruined as he doesn't like the lemon and herb seasoning. I'm not happy with the service.

Took two hours to arrive and came stone cold and the pitta bread was rock hard and all the chicken was dry.

Food was good as always but It’s the second time i didn’t get my can of drink. Hoping next time whole order will be delivered!

not impressed with this order. Dry chicken and very poor quality mash. i have placed alot of orders from Roosters over the last few years but the decent quality foid that i used to get has now gone so this is my last order from this place , I'm done !!

Food quality is definitely good and would recommend but unfortunately fries were missing from order and this isn't the first time ordering delivery from them where items have been missing. If restaurant could take extra care to check all items are in bag before handing to the driver.

Half of the wedges were still frozen. Pitts bread was hard around the edges so was obviously old

Chips and coleslaw lovely no complaints at all but to advertise chicken TENDEERS definitely a bit of exaggeration as as tough as old boots so don't know where the tender was they went in the bin!!

Absolutely awful. Just gone to collect, paid extra for cheese and asked for no mixed leaf yet this is what I received

Great range of choice on the menu. Food was delivered well within the predicted time and was so good. Highly recommend.

Always great food. Better than fried chicken and better than other big brand Portuguese chicken places beginning with N.

Overpriced, poor customer service. £3 for fries, small portion. Avoid at all costs!

the food came on time and the food was sumptuous

Whole Chicken was cooked to perfection the medium sauce is amazing. Sweet potato fries perfectly cooked and seasoned. All food arrived at a reasonable temperature considering the delivery was over 3miles

Don’t speak a word of English and missed half my order

pre ordered food before delivery was available and was was given a delivery time, the delivery time was extended a few times this has enabled the delivery to technically not be late, however when the food arrived it was cold. This is the second time in two weeks I have had the same experience from the same place.

My chicken wrap meal was perfect

I just don’t know whats happened to roosters, but the wedges were totally undercooked constantly happens now and the chicken was chewy and dry not juicy at all even with the sauce in it, so unbelievably overcooked, the amount you spend on roosters this isn’t what you expect definitely going downhill.

the good was horrible l vomited eve n now l have a tummy ache

2 chicken wings out of 5 were undercooked pink inside.

The order was incomplete, no peri peri wedges. The pitta breads had very little chicken in them, just lots of sauce. Very poor in comparison to my many previous orders!

Order took 2 hours to arrive. Food was stone cold when delivered. Will not be ordering again

Really good and well worth trying something new

Food was over 45 mins late and freezing cold

Hot , fresh chicken falling off the bone. Intense lemon & herb flavour... absolutley beautiful

Meant o be delivered at 19:30 chased at 20:00 and finally arrived 20:30

Had 2 texts saying it was delayed, phoned and was told it was in its way Arrived 1 hour after initial delivery time and food was just about warm

Ordered food from here. Food arrived cold. One wing platter was burnt on the outside and the second wing platter was bright pink and undercooked. I rang the restaurant and I was told what I was saying was impossible, clearly wasn’t as it was right in front of me. Very disappointed in the quality of food and the service provided once I spoke to them about the issue.

Did not turn up not happy with this service

Beautifuly tender, tasty chicken , crispy fries. Was all hot & fresh, good value meal deal. Got 20% off for cheeky Tuesday

I placed my order at 4.20pm. It is now 6pm abs I still haven’t received my order. I called the restaurant and the staff were rude and unhelpful

The chicken is aways incredible from here! Good portion size on the chips too.

Was delivered wrong food to start with then was given correct food and was cold

Didn’t eat as was cold and packing had been tampered with. Called when the time had exceeded and was told that it would be 10 minutes, half an hour later it arrived and the driver forgot to give me my drink

Not normally an issue but today everything was an hour late and the person I spoke to on the phone and the delivery driver didn't really seem to care. Thankfully the quality and hotness of the food didn't suffer.

Fabulous piping hot succulent food. We thoroughly enjoyed every morsel. Although late we understand it was a fresh batch. Well worth the wait

Beautifuly cooked, hot & fresh, was able to collect within 15 mins

wrong drinks / no drinks order two cans got a bottle of water instead and the food was cold

All good was freezing cold and stale tasting

It takes a while, but it is always quality.

Never received order! We even phoned up and they still didn’t bother delivering thanks

I had a terrible experience before but gave them another chance. Horrendous- while the stickers will have no Mayo etc the food still had Mayo in- dietary requirements are important!!!!! If they can’t stick with that then they have no hope. Awful I would avoid and never will order again

Chicken a little dry, but nice, driver very polite

Very poor, 30 mins past delivery time despite being out for deliver well within time-or so I was notified. Driver then lied about arrival and the store lied about when the driver left. Shocking and no refund issued. Do not order from here. Go to Nando’s who have a much better delivery service

Wish I could rate 0 starts! ABSOLUTELY DISGUSTING! Won’t be coming back. Half our order missing. Kids ice cream come out before the food! Plastic found in the coleslaw, high chair was disgusting! Toilet was disgusting! The whole place was vile! Will not be returning 🤢

This is the second time this has happened

Terrible most items was missing people who work there are no help at all avoid this place 0*

Never had a problem with roosters before we love the food. However, this time we had someone else’s order turn up and driver came back to collect it which is fine. But our order was sat at the shop for another hour so by the time it got to us it was stone cold and dry so inedible. If it was done properly after making the mistake the shop should’ve made a fresh order. All they’ve done is disappoint a customer twice. Mistakes happen and would’ve fine if rectified but rude on the phone and hanging up and serving wilted cold and dried food isn’t the answer.

Was lovely food as per usual but my peri peri weren’t delivered.

received wrong order only chips and coke was correct

I ordered on Deliveroo, it took over 2 hours to be delivered and the phone number listed on deliveroo was incorrect. I found it on google and called the restaurant wanting to know where my order was and they said it was showing as delivered. Very unhelpful, then 30 mins later it suddenly showed up, no apology from their driver or restaurant. The food wasn't great, not worth the price or the wait.

Went to the wrong house food was cold awful service

We were told it would’ve late. Did this Twice so it was very late. Then food was missing. They did offer a refund but as I was extremely hungry and needed to eat I asked them to send the missing food. It arrived with in 10 minutes but it spoilt our family meal as I ended up eating alone( the others were too hungry to wait )

Food was over an hour and a half late when I called up the place they gave me a really poor excuse and tried to tell me I hadn’t ordered. After giving them the order number after already giving them my name and address the food arrived 20 mins later. Not impressed at all. I didn’t even receive an apology.

My mum had the lemon herb chicken strips. She couldn't eat it because it was extremely spicy [hot] it's supposed to be mild but wasn't. I eat hot food but I found it too hot.

Great foods and super nice staff... love that chicken

Took ages to come then chips tasted stale won't order again

Food was really good but the order was delayed however really impressed with the food quality

Gave us somebody elses order, they wouldnt put the order right or cook new food to be delivered to us. Wouldnt get the driver to swap the orders round either as they said the driver was already on his way back to the shop. Awful service

Lovely food but bit expensive for what I had

Won’t let me change the timing, but was 20 minutes late even though ordered at 6.30 so had over an hour and a half to get food ready and still was late!

Ordered at 19:06, arrived at 20:40. It’s a 12 minute journey normally. Good food though!

45 mins late and delivered stone cold

Very polite driver, chicken not so good, haven’t had for a while, definitely not as good as in the past

How can a chicken shop run out of chicken at 6pm puzzles me

Got our order wrong and we're very late. I could have returned the order but that would have meant waiting another hour, maybe more.

Great food, shame it was 25 minutes late.

My food was freezing cold due to delivery driver unable to find my address

Small but cosy, chicken had a lot of flavour and the chips were super crispy, recommend!

Food arrived an hour and a half late. It was cold and soggy. No apology. Asked for some of the money back but they refused. Will not be ordering again.

Food was nice, just a bit cold. And delivery was late. They are a good place to order from during off peak hours, but would not recommend to order during peak hours, unless you are ready to wait for about 2hours for your food.

My meal was meant to come with a coke which was forgotten and my wrap tasted like burnt chicken

Absolutely terrible service. I can safely say I will not be ordering again from here. Food cold and chips taste old. Terrible!

All the food was cold, we had to microwave it all before eating it

Chips arrived cold - need to be wrapped better. Everything else was fantastic

Delicious, fresh and healthy tasting chicken. One of the best take aways we have tried. Definitely recommend

Placed the order at 5.50pm, got it delivered at 7.34pm….avoid them if you are hungry and wanna eat asap

Food didn’t turn up after taking my money from my account I’m in raging anger considering your app had the audacity to tell me to “enjoy my food” thanks for nothing. Hope we can be friends and sort me a refund out asap but I’m not a happy bunny that’s for sure.

First time ordering and I’m not sure we would order again. 30 minutes late and when the food arrived, the portions were so small for the price. The burgers were over cooked too. It was very expensive for a child size portion

Took over an hour to be delivered by Uber eats despite saying 30 minutes.

Paid for extra filling and it was missing. Expensive as it is.

Lovely food, polite delivery driver

Waited in excess of 1.5 hours to have my order delivered. What should have been a good eating experience, only caused us stress!! I’m very disappointed with the service and also very stressed over how difficult JustEat makes it to cancel your order. Very poorly organized and not user friendly.