Based on 1.017 opinions finded in 2 websites
Based on 1.017 opinions finded in 2 websites
Opinions
Food was served quickly and the chicken was cooked well. Lovely service from Akgill!
Reza Jugon . 2024-11-01
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The guy was rude serving there. But the food is good. I lady serving was okay as well.
Farhan Patrawala . 2024-10-22
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Their staff are very nice with their service. Serving was clean and swift. I love their Peri Peri sauces with chicken wings. Their rice item is the best in town. Would love to visit here more.
Abul Koyes . 2024-10-22
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The furniture and cleanliness is horrible. The seats have been torn for over 2 years but the owners dont want to fix it. Horrible place
Sapna Khan . 2024-10-13
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Peri peri rice so tasty the person who makes it needs a medal perfect 10/10 ordered 3weeks ago
Daz Miah . 2024-10-13
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They have reduced the size of their chicken wings and have increased their prices twice. It tastes great but is no longer cost effective. Would be better to go to Nandos round the corner.
Melchior Gabor . 2024-10-11
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Situated a stones throw from Ilford Station, Roosters offers a menu of chicken and vegetarian options cooked in a spice mix which can be tailored to your personal preference.The resteraunt offers a clean relaxed environment with seating or takeaway options.
Daniel David . 2024-10-03
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Akjul was very kind and attentive. She gave my daughter and I great booth to sit at with enough room for my stroller. She also checked in during our eating experience to make sure we had everything we needed and the food was satisfactory. She was very welcoming and made us feel cared for. Wonderful worker and makes us want to go back and eat there again! Cheers!
Symone McKernan . 2024-10-02
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Homes&pitta as a starter lovely..frist time i had this manager give me free as a birthday treat..i love this place.
Dean Jones . 2024-09-26
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i highly recommend this lovely place.
Bobby Webb . 2024-09-24
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Big boss burger was so good i love this burger.
Gilbert Sims . 2024-09-24
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Finally found a place where the food is the freshest and never get tired of it. I 100% recommend.
Kai Collins . 2024-09-23
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I really enjoy this little joint food was perfect and service was excellent couldn't find any fault at all.
Frederick Young . 2024-09-23
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Finally found a place where the food is the freshest and never get tired of it. I 100% recommend.
Andrew Kennedy . 2024-09-23
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Karnika is very polite gives good service The food and the rest of the staff is very friendly and nice love returning back
Taaleb Abubaker . 2024-09-21
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Lovely service! Food is clean and very tasty! Rahul alway has the best customer service
Toni Tsaera . 2024-09-15
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I love there sauce bast in town.
Edward Thomas . 2024-08-30
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Quick service food very testy but thay dont have enough vegetable option.
Mason Anderson . 2024-08-30
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Roosters Piri Piri is a must have, tastier than Nando's or Franzos. Fresh grilled meat with a choice of fries, wedges or even mashed potatoes! Corn on the cob available too. Great to order delivery or for a lunch whilst at the Ilford Exchange. If you ever feel like grilled chicken but can't be bothered to fire up the barbecue this is the place to come!!! :)
Rizwan Shaikh . 2024-08-26
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Still so good! I come here every year, it doesn’t change!
Christopher Thomas . 2024-08-23
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I don’t know if company or franchise will take this review seriously,this is so unacceptable to find a hair on a burger,so disappointing i have ordered a double patty lamb burger for take away and found this in my food absolutely disgusting
Sachin kumar . 2024-08-21
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Halomi salad with medium flover is best.
Tracy Stanely . 2024-08-15
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Wow_superb_if you wannna Eat Grill Food and rooster flavour just go to ilford.. Mile end romford rooster name are same but test and service so different.
Mark Butcher . 2024-08-14
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The gentleman who wears a shirt, is so compensating and accommodating, and kind. And the slim Asian girl is also very kind and friendly. This guys do such a great job considering how busy they get sometimes. Love.
Dylan Thomas . 2024-08-09
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Thank you for such great service
Reece Allan . 2024-08-09
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I am really happy with the taste of the spicy rice. They are very good . I highly recommend them.
Olivia Smith . 2024-08-09
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Staff is very good and very pleasant environment.
Jack Taylor . 2024-08-09
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It's a great place to get quality fast food without the unhealthy fats and oils and you won't feel guilty. I was satisfied with my food and filled.
Thomas James . 2024-08-09
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The best thing has been the excellent attention we have received from Akgul, a very nice and friendly girl who makes sure to meet your requirements. I totally recommend it, we will come back again. Thank you so much.
Charlie Wilson . 2024-08-09
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Great place to enjoy the exquisite dishes prepared there. It is a place with a good atmosphere, cozy and very clean. Highly recommend
Harrey Davies . 2024-08-09
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The best wings point that i use so far. Very impressive with the food.
Emily Brown . 2024-08-09
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The Lamb burger is one of my favourite food in that area. I highly suggest them.
001 student . 2024-08-06
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Tasty fries been good with the ingredients. I highly suggest this place.
002 student . 2024-08-06
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I have used several food points. But that one is my favourite and place to go . The staff is very good and professional.
Angela Brewer . 2024-08-06
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Stopped by with my daughter for the first time the lady behind the counter was super nice. And advise me for the best food ever. A must place to eat in Ilford !!😋
Havz Dia . 2024-07-08
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Very nice food I eat chicken burger it’s first time I eat chicken burger like that nice
mustafa uk . 2024-07-01
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Ordered food at 11:50 and wasn't allowed to eat in because he was closing at 12:00 even though customers already were eating. Poor customer service.
Rai Taimoor Ahmad . 2024-06-29
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(Yesterday) The food and flavours are amazing and can't fault those But the service from a certain staff member seemed blunt and not welcoming and it's happened on a number of occasions now over the last 4 years I've been here. Seems to be a certain behaviour of favouritism from the woman who serves at the till, she speaks with good energy to people she 'prefers to speak to', but with people like myself, was borderline rude and spoke with no real care or manner, while having a phone in her hand not seeming bothered in taking my order. Such a shame as the food is so nice and the chefs work hard and seem nice too.
Josh Philly . 2024-06-25
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We used to visit Roosters quite regularly before the pandemic. The food was good, not great but good enough. However, our recent visit wasn’t satisfactory. We ordered chicken for my husband, pitta and houmous, wedges and haloumi wrap. The food was served cold. So we went back to ask if it could be heated. We are big fans of sauces and dips and strangely there weren’t any. We had to ask the server for sauce. They take your plate and serve sauce on there. At Nando’s (not a fan of the place) you will find sauces galore. We will not be visiting here again. It has lost its touch and taste.
Helen . 2024-06-20
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My second time in here less than 24 hours absolutely best food in ilford great food and very taste and clean , friendly staff
Loookman Uk . 2024-06-17
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Food is all made fresh and promptly. The staff are very articulate and offer a friendly service. The place is very clean and has a modern contemporary design. It's a great place to get quality fast food without the unhealthy fats and oils and you won't feel guilty. I was satisfied with my food and filled. I ordered the two chicken wrap and two fries for £9.99
Akram Mubenga . 2024-06-11
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One of the best pri pri chicken
Usman Arif . 2024-05-28
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Not really value for money 😔.. Though the food is okay. Obviously this is my personal preference.
Maruf BM . 2024-05-22
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Nice friendly staff, great atmosphere
R . 2024-05-13
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Home away from home love the peri peri here
Jannat Haider . 2024-05-13
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Lovely food served by a Turkish lady absolutely amazing and kind. She made sure everything was perfect
Aroosa Ali . 2024-04-30
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Roosters is always a good choice for quick and tasty food. I got the plain quarter chicken as I didn't want any sauce and to me it tasted just like grilled bbq chicken, if you don't want the sauce take it plain and it is just as tasty 😋
Caila Richardson . 2024-04-27
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Everything was nice, clean environment, good service and lovely food.
Catherine Chipongo . 2024-04-26
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Manager Jay was incredibly good at giving the finest service. Both the cuisine and the service were excellent. ready to return in the future.
Chad Jacobs . 2024-04-24
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Taste-wise, this eatery is really flavorful! Not only is the rice great, but the chicken tastes much better!
Minh tai Nguyen . 2024-04-24
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Fantastic food. Thanks you so much . I really recommend.
My Linh . 2024-04-24
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Food was outstanding. Absolutely great customer service.
rae burn . 2024-04-24
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Manager Jay provided the best service ever, and he was truly amazing. The service was excellent and the food was delicious. eager to return.
William Peterson . 2024-04-23
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Manager jay was literally amazing in providing best service. The food was amazing and the service was outstanding. Willing to come again.
Frank Ross . 2024-04-22
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Akgul was very pleasant and polite.
Ruby . 2024-04-21
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When it comes to flavor, this location is powerful! The rice is wonderful and the chicken is incredibly flavorful!
dole kira . 2024-04-20
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Roosters is best grilled place in Ilford and the service from Akgul is amazing
Jugdish Singh . 2024-04-19
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Angul was very helpful and polite always when I come to roosters in Ilford The people cooking the chicken always say hello and smile Highly recommend roosters in ilford
Khalid Mushtaq . 2024-04-19
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I LOVE THE FOOD AT ROOSTERS! The Lady (Akgul) gave me the best customer service I have received in any restaurant/ take away. Allahumabarik may Allah bless her with abundance of blessings Insha’Allah ameen
Moh Hussain . 2024-04-19
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Akgul is a great human. I do my lunch there almost everyday.
AD Studio . 2024-04-19
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Nice food, worth it! Space is clean and the staff who served today, Akgul, was super friendly
Aimee Rafiq . 2024-04-19
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5 star food and 5 star service!! I come here every week after Friday prayer and I have been coming here for the past 5 years. Akgul always serves me who always provides the best service. I have never had any issues at all.
Hamza Saeed . 2024-04-19
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Excellent customer service provided by Akgul every time I come in always greeting with a smile and professional. Food is always on point as well
Andre Quintal . 2024-04-19
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akgul very nice customer service she deffo deserves a bonus!
Ruman Mohammed . 2024-04-19
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Great experience with restaurant staff and their ambience. i visited two days ago and i am happy with the mouth watering food there. Thankyou so much for your great service🫶🏻
Jaspreet K . 2024-04-13
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Absolutely so disappointed actually appalled at the customer service here, two Asian ladies no smiles, rolling there eyes constantly. May I add Everytime I came to buy something,I apologized as I could tell she getting so annoyed for what reason I don't know, and she then again rolled her eyes!!! Told to hurry up and order just absolutely so so rude...!!!! Piri Mayo tasted like salt mayonnaise also.. will never return here ever and had to repeat myself so many times as apparently they couldn't hear me and then not understand me when I'm English 🤨 and no one was in the shop so I don't see how they couldn't hear me.... Awful avoid
Chantelle Saleh . 2024-04-12
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Awful experience. Rude customer service, overpriced food for what it is. Regret going here.
Lorna Still . 2024-04-10
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These guys work really well under pressure, as a restaurant manager myself I can appreciate their hard work. The gentleman who wears a shirt, is so compensating and accommodating, and kind. And the slim Asian girl is also very kind and friendly. This guys do such a great job considering how busy they get sometimes. Love.
Talib Ahmed . 2024-04-06
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Expensive compared to other places but decent food.
M Mau . 2024-03-28
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The chicken and chips are always good, the salad is minimal and just from a bag.
Tammy Hopkins . 2024-03-10
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We asked for their spicy chicken grilled chicken and they gave us a small chicken that was lathered with a really sour chilli sauce.... We could feel that the sourness more than the spice.... Upon asking them why the sauce was like this... They replied saying that this is how their sauce was and asked us how we never knew their sauce tastes this way.... Service us horrible... And the atmosphere is also not that great.... Steer clear of this place...!!! Burger was also bland with no flavour....
Basil Jacob . 2024-02-27
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Very prompt service, care taken with preparation and the food tastes amazing. Went for the lamb wrap, which was seasoned to perfecion and mouth watering. So good you could be mistaken for thinking that you are eating a high end Lamb kofte. Will definitely be returning to order the same,all over again!
Jason Augustine . 2024-02-26
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If I could give 0 stars, I would have. Ordered food via delveroo. The restaurant called me after I placed my order telling me my delveroo driver had left with only part of my order and that I should tell my delveroo driver to return. Told my delveroo driver that my main order, the mix platter had not been picked up, he stated it wasn't his issue as the restaurant did not give him the order. I called the restaurant back, who stated they had no one to send. I received no refund and no mix platter. Absolute disgrace!
SohailK 0501 . 2024-02-26
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The food as usual was amazing. Most importantly we recieved excellent 5 star service from our turkish waitress in ilford. She always greets us with a warm welcoming and a smile throughout the service. Senior management please do look after her and the chefs as much as you can. Teshekuleh abla!
Abu H . 2024-02-16
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Food was great! The service was amazing a big thank you to the Turkish waitress (I think her name is akurd) she was so attentive and so so lovely! She tended to all our needs with a big smile on her face!
Lipa begum . 2024-02-16
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Akgul she is very nice and friendly love her service highly recommended
Nimrah Sarfraz . 2024-02-16
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Akgul was lovely and gave the best service. She was very polite and helpful and made our experience very pleasant
Bibi Amina Nazeela Dostmohamed . 2024-02-16
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Not the quality of food I remember from 2012 and before sadly. Their wraps were good tier. Very chewy chicken and dry. Sweet potato fries were better.
Sophie Hamilton . 2024-02-06
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The most delicious, juicy and tender peri peri chicken with amazing taste. I am a Nando's lover but i think next time , i am going to come here for a delicious chicken treat.
sobia ghafoor . 2024-01-27
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The quality of chicken is really good here. I would say don’t get hot as I found it a bit too tangy so go for the medium.
Shalmon Hussain . 2024-01-12
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Burgers cooked to perfection, fries are perfect with minimum oil. Service is amazing and friendly. Very clean seating areas and toilets. Would definitely come back for a third time.
Sam Khn . 2024-01-01
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This is place has a packs a punch when it comes to flavour! The chicken is very tasty and the rice is delicious!
Marduiya Maxim . 2024-01-01
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The pretty lady at the till was so kind, she made my day. Good service and clean place. Will definitely come again.
Remeez Jalal Mubarak . 2023-12-13
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Great restaurant and food is always prepared to the best standard. The atmosphere is amazing and very friendly, my family and I always have an enjoyable time. The staff provide the best customer service and we are always well looked after, especially by Akgul. She has an amazing and warm personality and always ensures that are needs are met. Akgul goes out of her way to make birthdays special for us when we come and dine in the restaurant. Definitely recommend!
Sarah-Joy Dossouhon . 2023-11-30
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Food was amazing, special shout out to Ema who gave wonderful customer service please, look after her!
JB . 2023-11-25
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Great place to enjoy the exquisite dishes prepared there. It is a place with a good atmosphere, cozy and very clean. The best thing has been the excellent attention we have received from Akgul, a very nice and friendly girl who makes sure to meet your requirements. I totally recommend it, we will come back again.
Helmuth Hernández . 2023-11-14
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The food is good but customer service is horrible! My baby was sleeping in buggy and I asked them to turn down the music but they said it’s automatic and we can’t which is ridiculous of course they can . Also I ask two sauces for my chicken and they didn’t accept. They need to be more kind with customer.
Zizi Barfi . 2023-11-10
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We enjoyed at Roosters Piri Piri in Ilford branch & had a super dining experience at late night especially that Turkish lady staff (AKGUL) was so brilliant & excellent at her customer service, she was so quick & efficient at her work station...Many Thanks
ImsMania . 2023-11-09
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Very bad experience i asked for half chicken both leg piece and they said they cant do it , And i take that everyday from Enfield branch . The lady said manager has said they cant give not a friendly staff and their rules and regulation changes for every diff branch .. i will rate it zero for staff
Muhammad Waleed Bin Arif . 2023-10-13
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Roosters has delicious well cooked food which is very well price too. It is a nice cozy place and kept very clean. The staff are very friendly and efficient. Myself and my husband eat there regularly and would highly recommend this restaurant .
NorthStar44163233329 . 2023-09-20
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Great food we eat here regularly. Great staff and cozy atmosphere .
Parmjeet Uppal . 2023-09-20
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Only go for their wings, perfectly cooked and very tasty
Mohbub Rahman . 2023-09-06
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Went with my family and could not help but notice how the service was excellent. We had ordered the meal and the waitress made sure we were happy with our food. The next table had small children and left the table in a bit of a mess but the waitress had cleaned up without complaint with help from her colleagues. Well done to the staff and hope it continues.
N Ali . 2023-09-01
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I am so happy very nice service and delicious food very good service from aukgul Turkish lady to lookafter us in professional way
Shahzad Abidi . 2023-09-01
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I came with my wife and 2 sons who were in a double buggy, the service was very welcoming from Argul, we wanted takeaway but changed our idea to eat in , the server was also very friendly and kind. Food was great as usual. Will definitely eat here again !
Faiz Miah . 2023-08-28
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Great! Always love roosters, great service and even better food
Abaid M . 2023-08-27
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Amazing service by Akgul, so sweet, bubbly and accommodating! Thanks
Aminah Zaman . 2023-08-27
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Went to roosters Piri piri and had the most amazing service ever from a lady believe her name was called akqul she was helpful the whole way through amazing good staff good vibes Food was good
Gurjit Briah . 2023-08-26
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The food was amazing alhamdulliah. I ordered quarter grill chicken with buffalo wings and it was on point. They never shy away when it's comes to giving us a lot of sauces for the chicken. What made the experience better was Akgul; amazing waiter, wonderful person. She made sure our food was on point and all of our needs have been met. Good customer service 💯. Will come back soon.
Reaz Islam . 2023-08-25
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Wanted to Eaton but had parking issue. So bring the food at home. Still nice & warm with supper flavouring.
Farhana Ahmed . 2023-08-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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311 Opinions
I love the staff, so friendly always have a good chat. Food cooked fresh and tastes very good 👍 from me.
515 Opinions
I’ve been visiting this fast-food establishment nearly every night for the past four weeks since I moved to the area, and unfortunately, I’ve been consistently disappointed with the quality of service and food. On my first visit, I was overcharged by £2 for my meal, which I only realized afterward as the menu wasn’t visible at closing time. Although I chose not to argue over it at the time, this incident left a poor impression. Despite this, I returned to give them another chance, hoping the experience would improve. Sadly, the issues have continued. Most recently, I ordered a fish meal, which the menu indicated would come with chunky fries. Instead, I was given skinny fries, and to make the portion appear larger, they added what appeared to be leftover salad on top. Only upon arriving home did I realize this substitution and felt disappointed by the lack of care in the order preparation. Moreover, I’ve observed concerning hygiene practices. The staff often engage in conversations while preparing food, which results in talking over open food. Proper uniforms and cleanliness are also lacking, as staff frequently wear visibly dirty clothes. These issues suggest that the food safety and quality standards need significant improvement. Based on my experiences, I cannot recommend this location and would advise caution for others considering dining here.
20 Opinions
I recommend this place to chill with friends, its 100/10! Very nice food and good environment. The service was brilliant as well.
2136 Opinions
I orders OG kebab via phone call & went to the restaurant to upgrade the order as meal. The lady in reception she help me to order as a meal. However, there was two guy in the kitchen. One of the guy using left hand to make my kebab. Even he came from outside of the kitchen I can assumed came from toilet. It was look disgusting as I seen how he made my kebab & also the fries they give me old one It was left over . They just put the frier again to make it warm. The kebab by self was not tastes at all. I’m regular customers in German donner kebab but this time it disappointed me.