Based on 967 opinions finded in 2 websites
Based on 967 opinions finded in 2 websites
Opinions
Lovely food served by a Turkish lady absolutely amazing and kind. She made sure everything was perfect
Aroosa Ali . 2024-04-30
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Roosters is always a good choice for quick and tasty food. I got the plain quarter chicken as I didn't want any sauce and to me it tasted just like grilled bbq chicken, if you don't want the sauce take it plain and it is just as tasty 😋
Caila Richardson . 2024-04-27
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Everything was nice, clean environment, good service and lovely food.
Catherine Chipongo . 2024-04-26
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Manager Jay was incredibly good at giving the finest service. Both the cuisine and the service were excellent. ready to return in the future.
Chad Jacobs . 2024-04-24
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Food was outstanding. Absolutely great customer service.
rae burn . 2024-04-24
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Fantastic food. Thanks you so much . I really recommend.
My Linh . 2024-04-24
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Taste-wise, this eatery is really flavorful! Not only is the rice great, but the chicken tastes much better!
Minh tai Nguyen . 2024-04-24
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Manager Jay provided the best service ever, and he was truly amazing. The service was excellent and the food was delicious. eager to return.
William Peterson . 2024-04-23
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Manager jay was literally amazing in providing best service. The food was amazing and the service was outstanding. Willing to come again.
Frank Ross . 2024-04-22
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Akgul was very pleasant and polite.
Ruby . 2024-04-21
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When it comes to flavor, this location is powerful! The rice is wonderful and the chicken is incredibly flavorful!
dole kira . 2024-04-20
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Akgul is a great human. I do my lunch there almost everyday.
AD Studio . 2024-04-19
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I LOVE THE FOOD AT ROOSTERS! The Lady (Akgul) gave me the best customer service I have received in any restaurant/ take away. Allahumabarik may Allah bless her with abundance of blessings Insha’Allah ameen
Moh Hussain . 2024-04-19
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Angul was very helpful and polite always when I come to roosters in Ilford The people cooking the chicken always say hello and smile Highly recommend roosters in ilford
Khalid Mushtaq . 2024-04-19
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Roosters is best grilled place in Ilford and the service from Akgul is amazing
Jugdish Singh . 2024-04-19
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Nice food, worth it! Space is clean and the staff who served today, Akgul, was super friendly
Aimee Rafiq . 2024-04-19
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Excellent customer service provided by Akgul every time I come in always greeting with a smile and professional. Food is always on point as well
Andre Quintal . 2024-04-19
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akgul very nice customer service she deffo deserves a bonus!
Ruman Mohammed . 2024-04-19
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5 star food and 5 star service!! I come here every week after Friday prayer and I have been coming here for the past 5 years. Akgul always serves me who always provides the best service. I have never had any issues at all.
Hamza Saeed . 2024-04-19
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Absolutely so disappointed actually appalled at the customer service here, two Asian ladies no smiles, rolling there eyes constantly. May I add Everytime I came to buy something,I apologized as I could tell she getting so annoyed for what reason I don't know, and she then again rolled her eyes!!! Told to hurry up and order just absolutely so so rude...!!!! Piri Mayo tasted like salt mayonnaise also.. will never return here ever and had to repeat myself so many times as apparently they couldn't hear me and then not understand me when I'm English 🤨 and no one was in the shop so I don't see how they couldn't hear me.... Awful avoid
Chantelle Saleh . 2024-04-12
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Awful experience. Rude customer service, overpriced food for what it is. Regret going here.
Lorna Still . 2024-04-10
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Can't go wrong with a bit of roosters! Got all types of flavours and feels like a premium Nandos!
Josh Philly . 2024-04-09
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These guys work really well under pressure, as a restaurant manager myself I can appreciate their hard work. The gentleman who wears a shirt, is so compensating and accommodating, and kind. And the slim Asian girl is also very kind and friendly. This guys do such a great job considering how busy they get sometimes. Love.
Talib Ahmed . 2024-04-06
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Expensive compared to other places but decent food.
M Mau . 2024-03-28
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The chicken and chips are always good, the salad is minimal and just from a bag.
Tammy Hopkins . 2024-03-10
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We asked for their spicy chicken grilled chicken and they gave us a small chicken that was lathered with a really sour chilli sauce.... We could feel that the sourness more than the spice.... Upon asking them why the sauce was like this... They replied saying that this is how their sauce was and asked us how we never knew their sauce tastes this way.... Service us horrible... And the atmosphere is also not that great.... Steer clear of this place...!!! Burger was also bland with no flavour....
Basil Jacob . 2024-02-27
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Very prompt service, care taken with preparation and the food tastes amazing. Went for the lamb wrap, which was seasoned to perfecion and mouth watering. So good you could be mistaken for thinking that you are eating a high end Lamb kofte. Will definitely be returning to order the same,all over again!
Jason Augustine . 2024-02-26
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If I could give 0 stars, I would have. Ordered food via delveroo. The restaurant called me after I placed my order telling me my delveroo driver had left with only part of my order and that I should tell my delveroo driver to return. Told my delveroo driver that my main order, the mix platter had not been picked up, he stated it wasn't his issue as the restaurant did not give him the order. I called the restaurant back, who stated they had no one to send. I received no refund and no mix platter. Absolute disgrace!
SohailK 0501 . 2024-02-26
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The food as usual was amazing. Most importantly we recieved excellent 5 star service from our turkish waitress in ilford. She always greets us with a warm welcoming and a smile throughout the service. Senior management please do look after her and the chefs as much as you can. Teshekuleh abla!
Abu H . 2024-02-16
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Food was great! The service was amazing a big thank you to the Turkish waitress (I think her name is akurd) she was so attentive and so so lovely! She tended to all our needs with a big smile on her face!
Lipa begum . 2024-02-16
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Akgul she is very nice and friendly love her service highly recommended
Nimrah Sarfraz . 2024-02-16
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Akgul was lovely and gave the best service. She was very polite and helpful and made our experience very pleasant
Bibi Amina Nazeela Dostmohamed . 2024-02-16
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Not the quality of food I remember from 2012 and before sadly. Their wraps were good tier. Very chewy chicken and dry. Sweet potato fries were better.
Sophie Hamilton . 2024-02-06
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The most delicious, juicy and tender peri peri chicken with amazing taste. I am a Nando's lover but i think next time , i am going to come here for a delicious chicken treat.
sobia ghafoor . 2024-01-27
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The quality of chicken is really good here. I would say don’t get hot as I found it a bit too tangy so go for the medium.
Shalmon Hussain . 2024-01-12
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This is place has a packs a punch when it comes to flavour! The chicken is very tasty and the rice is delicious!
Marduiya Maxim . 2024-01-01
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Burgers cooked to perfection, fries are perfect with minimum oil. Service is amazing and friendly. Very clean seating areas and toilets. Would definitely come back for a third time.
Sam Khn . 2024-01-01
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The pretty lady at the till was so kind, she made my day. Good service and clean place. Will definitely come again.
Remeez Jalal Mubarak . 2023-12-13
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Great restaurant and food is always prepared to the best standard. The atmosphere is amazing and very friendly, my family and I always have an enjoyable time. The staff provide the best customer service and we are always well looked after, especially by Akgul. She has an amazing and warm personality and always ensures that are needs are met. Akgul goes out of her way to make birthdays special for us when we come and dine in the restaurant. Definitely recommend!
Sarah-Joy Dossouhon . 2023-11-30
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Food was amazing, special shout out to Ema who gave wonderful customer service please, look after her!
JB . 2023-11-25
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Great place to enjoy the exquisite dishes prepared there. It is a place with a good atmosphere, cozy and very clean. The best thing has been the excellent attention we have received from Akgul, a very nice and friendly girl who makes sure to meet your requirements. I totally recommend it, we will come back again.
Helmuth Hernández . 2023-11-14
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The food is good but customer service is horrible! My baby was sleeping in buggy and I asked them to turn down the music but they said it’s automatic and we can’t which is ridiculous of course they can . Also I ask two sauces for my chicken and they didn’t accept. They need to be more kind with customer.
Zizi Barfi . 2023-11-10
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We enjoyed at Roosters Piri Piri in Ilford branch & had a super dining experience at late night especially that Turkish lady staff (AKGUL) was so brilliant & excellent at her customer service, she was so quick & efficient at her work station...Many Thanks
ImsMania . 2023-11-09
MORE AT TripAdvisor
Very bad experience i asked for half chicken both leg piece and they said they cant do it , And i take that everyday from Enfield branch . The lady said manager has said they cant give not a friendly staff and their rules and regulation changes for every diff branch .. i will rate it zero for staff
Muhammad Waleed Bin Arif . 2023-10-13
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Roosters has delicious well cooked food which is very well price too. It is a nice cozy place and kept very clean. The staff are very friendly and efficient. Myself and my husband eat there regularly and would highly recommend this restaurant .
NorthStar44163233329 . 2023-09-20
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Great food we eat here regularly. Great staff and cozy atmosphere .
Parmjeet Uppal . 2023-09-20
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Only go for their wings, perfectly cooked and very tasty
Mohbub Rahman . 2023-09-06
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I am so happy very nice service and delicious food very good service from aukgul Turkish lady to lookafter us in professional way
Shahzad Abidi . 2023-09-01
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Went with my family and could not help but notice how the service was excellent. We had ordered the meal and the waitress made sure we were happy with our food. The next table had small children and left the table in a bit of a mess but the waitress had cleaned up without complaint with help from her colleagues. Well done to the staff and hope it continues.
N Ali . 2023-09-01
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I came with my wife and 2 sons who were in a double buggy, the service was very welcoming from Argul, we wanted takeaway but changed our idea to eat in , the server was also very friendly and kind. Food was great as usual. Will definitely eat here again !
Faiz Miah . 2023-08-28
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Great! Always love roosters, great service and even better food
Abaid M . 2023-08-27
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Amazing service by Akgul, so sweet, bubbly and accommodating! Thanks
Aminah Zaman . 2023-08-27
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Went to roosters Piri piri and had the most amazing service ever from a lady believe her name was called akqul she was helpful the whole way through amazing good staff good vibes Food was good
Gurjit Briah . 2023-08-26
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The food was amazing alhamdulliah. I ordered quarter grill chicken with buffalo wings and it was on point. They never shy away when it's comes to giving us a lot of sauces for the chicken. What made the experience better was Akgul; amazing waiter, wonderful person. She made sure our food was on point and all of our needs have been met. Good customer service 💯. Will come back soon.
Reaz Islam . 2023-08-25
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It is the day before payday and I am broke but want to eat real food. I love roosters for this reason, the chicken is always amazing, service is great (particularly from Akgul) and the atmosphere is really nice and calm.
Henna Pineda . 2023-08-24
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I always go to Ilford branch since last 7 years, now I feel this is my home dining. All staffs are friendly, specially Argul is very friendly and helpful. she is too good for service, friendly, smile on face always, quicker and awesome behaviour. She is loyal staff. Thanks Argul for your best service.
B&A TOURS . 2023-08-24
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Ate at the restaurant and the service provided by Algol was excellent.
R K . 2023-08-24
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Akgul provided a 5 star service and the food was delicious. She is an amazing waitress and her customer service is more than exceptional.
Rozeta Mataj . 2023-08-24
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Wanted to Eaton but had parking issue. So bring the food at home. Still nice & warm with supper flavouring.
Farhana Ahmed . 2023-08-24
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Nice & great food with great test. Thank you very much. Love to be there again. Highly recomanded..
Ayesha Siddika . 2023-08-24
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We were served by Akgul today, she was so welcoming and friendly. She was the sweetest person and made our experience amazing at roosters thank you so much❤️❤️❤️
Tasnim Heraoua . 2023-08-24
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Customer Service was very good, akgul she was so kind and helpful. Lovely food quality and clean. Good atmosphere 👌 I enjoyed lot. I'll be back again soon.
Amina Khatun Mim . 2023-08-21
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Been going there for years, food is on point every time I go there, foods are perfect and hot. Akgul was very helpful and very friendly, always looking after her customers, she always makes sure if her customers are happy with there food and the restaurant.
Osman K . 2023-08-20
MORE AT TripAdvisor
Excellent Service- very friendly staff !!! Especially Akju ! 😊👍
oricle adl . 2023-08-18
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Akgul was super polite and patient with our order. She has excellent customer service and very attentive. The toilets are super clean. This is the cleanest peri rooster and most friendly ♥️ thank you so much Akgul 😊
Esmée . 2023-08-18
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Akgul takes amazing care of us! The staff is so friendly and food is delicious! Would definitely recommend- personally better than nandos.
Sumona Afrose . 2023-08-18
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Been going here for years, the food is always quality. I practically grew up eating chicken burgers from here and I haven't eaten at Nando's in years cause the chicken here is way better, better flavour and sauce and not dry at all.
S. A. . 2023-08-16
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Very friendly staff and the food is Amazing definitely 5 star⭐️⭐️⭐️⭐️⭐️
Abdirahman Hussein . 2023-08-15
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Great food, manager is cooperative as well.
Franklin Kaufman . 2023-08-14
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Worst customer service imaginable by a young manager that swore at us. We ordered food for 3 of us and recieved 1 chilli sauce dip. We asked for another and was told that they cannot give it or sell it and that it is used for cooking. Imagine macdonalds refusing to give you a ketchup sachet! After a lengthy debate, the young manager told us to FXxx off!!!
G692ICrobinr . 2023-08-12
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The food was delicious and unique! Their service was excellent. This is one of my favorite places to dine in.I will definitely recommend to my relatives and friends.
Monwara Begum . 2023-08-11
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The food was very tasty and the service was very good as expected. Clean and love the surrounding.
Masudul Islam . 2023-08-11
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Moody service and not wat I asked
Albana Rexha . 2023-07-31
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Don't waste time here, food was very tangy, and with runny sauce, also the the Bengali guy at till was very rude, don't know how to deal with customer, ordered burger and wrap but he gives 2 wrap. Drinks were flat no fizz. Wasted my money £38, wish I went Franzoz.
sakfcuk . 2023-07-16
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The taste is absolutely good but the quantity is not at all happy simply can say charges are like 5 Star but serve a quantity like 1 star please look into it you want us to visit you again....thank you
Vineeth Vista . 2023-07-14
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First and last visit definitely. Very less quantity served. Would never recommend it to anyone.
Sree Lekha Gubbala . 2023-07-14
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If you are looking for proper peri peri chicken/ burgers/chips This place is for you. Remember it's a bit expensive. Beef burger is about 8.99
H. Raja . 2023-07-04
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I ordered fries and got rice instead. Asked for hot peri peri beef burger I was given plain burger very disappointed. The first and the last time. It felt that the person taking orders didn't show any concerns and didn't seem bothered..
zaheer ahmed . 2023-06-26
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Best chicken ever! love them so much that if I don't eat for 2 weeks I miss them 😊 service is so good there is one girl called.... Imah... nice woman and give me great service. I m highly recommend it to everyone try .
Suba Chowdhoury . 2023-06-08
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I used to eat often here 1 year ago, however, when i tried it again after 1 year I was shocked. The food quality is very bad compared to before.I got the chicked wings a while and it was very chewy(was feeling like eating chewing gum) . Recently i thought i would give them another go and I got the beef burger which again was chewy, no flavour at all and full of hard pieces I couldn’t even eat it. I ordered peri peri fries, when i got home i realised they gave me plain fries even tho I paid extra for peri peri. Also, the price is now x2 compared to 1 year ago which i would understand if the quality of food would be at least the same as before but now it’s just expensive with 0 quality. Very disappointing keeping in mind that it used to be a good food place.
Bianca-Andreea Banuc . 2023-06-07
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Best grilled chicken I have ever had. Convenient location and helpful staff. I’m regular to this place and would highly recommend.
K Q . 2023-05-30
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Lebanese chicken is soooo good!
Muhammad Patel . 2023-05-21
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Overall the food was nice but thought it was definitely overpriced especially for the lamb wrap. Paid almost £9 for a single wrap that does not come with any sides. Also, the worker at the till was quite rude and staff were not the friendliest.
Buket Ozbek . 2023-05-20
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Everything is This shop is the best
Natu Natnael . 2023-05-13
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Decent place near the station with good seating options, clean and open late. Could do with a few more healthier add ons and the mains are rather expensive. The menu is very similar to Nandos and prices are possibly slightly higher than Nandos. Good option for an eatery right by the station but would choose the cheaper Nandos if there was one nearby.
Suj Eevan . 2023-04-28
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The food here is delicious especially the wings thats my all time favorite in roosters. Customer service was also excellent. Ambience is good. I have been coming to this restaurant from one year and they never disappoint me. I would highly recommend this place
Vindhya Rao . 2023-04-22
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As much as I like the food, I believe customer service should be taken seriously. The cooks scream, laugh and gossip so loud without even caring they’re people eating. They just keep on gossiping loudly as if they’re in the living room. Also, no heater inside the restaurant. It’s difficult when it’s winter
Alavee Wamia . 2023-04-20
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One of the best wraps I've had, decided to try something new and I was not dissapointed, just wow. The flavours go so good together and as someone who has almost zero tolerance for spice it had a really nice heat that connected the whole thing together, 10/10 would highly recommend
Živa Stele (Bluefire394) . 2023-04-20
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Don't know what happen to this company used to go to the wood green shop and the food was fabulous but today I tried Ilford brunch, and the food really goes downhill. The chicken and wrap sauce was so tangy we can't even eat it (was ordered medium). Before their sauce was so tasty now it looks like they use the Nandos paripari sauce which you can buy from any supermarket. Service was great tho, but definitely not worth spending money on this branch again.
K DC (Orl) . 2023-04-17
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Dont know what happen to this company used to go to the wood green shop and the food was fabulous but today I tried Ilford brunch, and the food really goes downhill. The chicken and wrap sauce was so tangy we can't even eat it (was ordered medium). Before their sauce was so tasty now it looks like they use the Nandos paripari sauce which you can buy from any supermarket. Service was great tho, but definitely not worth spending money on this branch again.
K D . 2023-04-17
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The place is very tidy the staff are very welcoming to the place but they should have menus for the table or a barcode then you can order it while online and then you'll get table service and that's how the business will run a lot better and a lot quicker.
Marion sorkin . 2023-04-07
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Situated a stones throw from Ilford Station, Roosters offers a menu of chicken and vegetarian options cooked in a spice mix which can be tailored to your personal preference.The resteraunt offers a clean relaxed environment with seating or takeaway options.
Daniel David . 2023-04-05
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Update your Google business hours if you guys close the dine in by 11pm. Wasting customers by providing unclear information is not a good customer experience
Sethu 0x99 . 2023-03-31
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I have been eating form rooster peri peri for past 8 years now I can tell their standard, quality and taste went down hill Such a shame
faraz khan . 2023-03-10
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Went here yesterday evening. I used to come here years before but the standard had gone so low. The whole place smelt of toilet smell. If wasn’t pleasant. Not many customers. The staff were polite. Food was expensive especially for what they offered. This morning the whole family has diarrhoea. It’s been reported. I don’t usually leave reviews unless it’s this bad. Do not recommend. This place needs to close down!
Crazy sweet Lady . 2023-03-07
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My favourite place, been going here for over 6 years no complaints and the food always meet my expectations, staff are very helpful and on point! Thank you
IRFAN MAHMOOD . 2023-03-04
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What a bad service this place the food was ok but the people inside workin are so rude and don’t even no how to talk to customers and the talkin about other customer when the Leave and sayin bad stuff about them I wish the owner was the I would of told the owner workers like them who don’t care about the owners business and making the place unwelcome need to sack them straight away nasty people workin in that brunch
Kay Kay . 2023-03-02
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went to roosters and staff was rude and got the chicken strips and smashed avocado and coke zero, waitress didn't bring my drink until i asked and ate the food and i have vomited 2 twice, clearly food is not fresh as they say it is. I wont be coming back again and i advise people not to go as this was at 13:30 lunch time ish time and wonder how many people eat there during that time. i strongly advise people not to eat here not safe
Ajay Purewal . 2023-02-19
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Nando's Twin Sibling. The restaurant has very similar vibes to Nandos from the menu items to the seating arrangements and style but still unique in its own right. Food is really nice and flavourful. The chicken strips were succulent and filling and the chicken burger was very delicious. Rice was a bit undercooked but the seasoning were nice. Staff did mess up our order but quickly rectified the problem. A nice alternative to Nandos.
Silent TH . 2023-02-09
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Jhansi, was really friendly / helpful and had great customer service. She was really patient with me since I didn’t know what to order, didn’t rush me and offered suggestions. Service was good and food came quickly and was nice too. Thank you
Stephanie Castello . 2023-02-09
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