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OpinionsNoteGoogle9544.1

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We’ve stayed here several times now that it’s beginning to feel like a home from home. The staff are super friendly, professional and very helpful.

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Tracy Evans . 2024-12-01

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Great welcome, lovely food, super service and very Christmassy, spent a lovely relaxing lunch and afternoon in a traditional pub with lovely staff

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Trevor Rymer . 2024-11-22

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Fabulous Hotel. Food excellent. Alex and Bodrun were fantastic, first class customer service skills, friendly and welcoming

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Paula Lynch . 2024-11-22

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Comfortable space that felt warm and cosy from the chill outside. Great selection of drinks, including a spiced gin I haven't seen before which was lovely. Service was friendly and Alex was very helpful, attending to any needs. Food was good, especially the skin-on fries. All topped off with toffee pudding and ice cream! A lovely treat!

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Michelle Wilcox . 2024-11-15

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I recently had the opportunity to experience an afternoon tea that I had anticipated with great enthusiasm, having enjoyed several delightful experiences in the past. However, I was disappointed to find that the price had increased to £17.50 per person, and the quality of the offerings did not meet expectations. The selection included shop-bought scones, dry burger bun halves (for sandwiches) and a few finger sandwiches, and a small piece of pre-packaged cake for each guest, which seemed inadequate for the £52.50 total cost for three people. Given the circumstances, we chose to decline the service and seek an alternative venue. This experience highlighted MASSIVE areas for improvement and serves as a reminder of the importance of maintaining high standards in hospitality. I would recommend AVOIDING this venue for afternoon tea!

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Samantha Champion . 2024-11-03

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Wrong main course delivered. Sauces which were ordered did not arrive. Had to ask twice to pay bill. Very poor.

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kevin simmons . 2024-10-26

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Situated near Ashdown Forrest, the Roebuck has plenty of parking and a nice restaurant to finish off your day's walking. Typical gastro pub menu with some nice surprises (sticky toffee pudding was awesome!) in a lovely dining area.

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Nigel Niles . 2024-10-26

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Very good standard of rooms, food and service. A pleasant welcome with fantastic decor. There is parking and also an overflow parking area. My room was very clean and spacious with a high quality and commodity bed. Strong WiFi and a good flat screen TV in the room. I'll most certainly stay here again when working in the Hartfield area. Highly recommend, no faults at all.

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Mark Sutton . 2024-10-23

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I wasn't expecting much from a chain pub, but despite the large menu the food quality was surprisingly good, and reasonably priced (especially with AA discount). Restaurant had a pianist, and the bar area is comfortable and has a pool table.

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Chris Flynn . 2024-10-20

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We had dinner here, and it was disappointing. We chose to come here because of the wide range of vegetarian dishes on the menu, but they didn't have the one my husband wanted. We both had the Beyond burger, which came with fries and onion rings. Initially, I thought they'd forgotten our onion rings, but then I noticed them - all TWO of them. It was an embarrasingly small portion size, and the burger was only luke warm. The starters were fine, but the portion size was tiny. My husband's ciabatta did not come with butter, whereas mine did, so he had to request it. There was a lot of noise coming from the staff in the kitchen, and the paper napkins were extremely poor quality, along with the cutlery. The whole place looked in need of some updating. Overall, it wasn't a great experience and it represented poor value for money.

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Marrianne Boorer . 2024-10-19

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Rooms very tired, could do with a refit and decorating

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Sharon Peckover . 2024-10-12

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This is our 2nd visit to The Roebuck Inn. It's in a great location for exploring Ashdown Forest - home of Winnie the Pooh & friends. Room was clean & comfortable, food good as was the service. Would use again.

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June Mitchell . 2024-09-28

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Great service and lovely food! This was an idea place to stop whilst overseeing my school’s DofE expedition.

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Robert Joseph . 2024-09-27

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Rooms very dated and in need of complete renovation. Food and staff were fantastic.

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lynne slough . 2024-09-21

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Nice place, food fine , breakfast very nice rooms a bit dated though

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Alan Reeves . 2024-09-19

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We've been here a few times and when you know what to order the food isn't bad but the prices are very odd. £1 for a fantastic kids fruit salad but £3.95 for a carton of fruit juice! The sausages and mash both were microwaved. Once you've worked out what isn't microwaved you can probably get quite a good meal as the ingredients aren't bad but it's hard to know. Could use some updating. The staff all seem really nice though and looked after us well

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Jonathan Gates . 2024-09-02

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Been here a few times and it's a nice place to go for dinner. Had the pork roast which was good but the Yorkshire puddings were a bit rubbery. Plenty of food choice on the menu and a wide drink range too. Worth a visit if in the area.

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Anthony . 2024-08-04

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Nice and quaint hotel/pub/bar situated in Wych Cross. If you are looking to get out of the city or spend some time in a nice and quiet area this is pretty decent place with reasonable prices and comfy beds. Added bonus is that it's pretty close to Gatwick Airport, so decent place to spend the evening before the flight, get some food and drink, then catch a flight. Also there is a pretty large dining area with separate bar as well as large function room. Ideal if you want to host an event, business meeting or a wedding reception. The function room backs on to a huge garden and seating area at the back that is well maintained which I think is fantastic if you have a lot of people or want to turn kids loose and let them play.

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Slavko Filipovich . 2024-08-02

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We had such a beautiful wedding day, full of joy and love. Thank you Alina and team for making it so special for us xxx

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Jo Tutt . 2024-07-31

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--- 5 stars ⭐⭐⭐⭐⭐ Absolutely fantastic stay at the Roe Buck Hotel on Forrest Row! From the moment I arrived, I was impressed with the nearly regal atmosphere of my room. It was the best night's sleep I've had in a long time, thanks to the incredibly comfortable accommodations. The customer service was top-notch; Alex and the team went above and beyond to ensure my stay was exceptional. Highly recommend for anyone looking for a quality experience! --

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mark elliott . 2024-07-31

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Lovely country hotel. Rooms are comfortable, quite spacious, and clean. Staff are friendly and helpful. Restaurant has a good selection of food, with quick service. Bar let down by a lack of real ales.

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Simon Roffey . 2024-07-29

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Called in for lunch with friends had booked but call went to ansaphone which couldnt of been picked up . Plenty of space not an issue on the day .

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Rodney Gough . 2024-07-29

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Didn't stay but had a lovely meal. Steaks are superb.

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Ken Burnett . 2024-07-24

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Lovely place to stay, and it's a great location for many tourist attractions. The team members were friendly and helpful, especially Alex.

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Mark Ward . 2024-07-16

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Food was great staff where friendly would go again for sure

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Th3 Cr4zy Think3r5 . 2024-07-15

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Great good, great atmosphere, music a little loud but otherwise top notch.

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FatBoy Tim . 2024-05-04

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The Roebuck is an old English coaching inn ideally located within minutes of the massively overrated and overpriced Ashdown Park hotel ( which makes it ideal accommodation if you are attending a wedding there). It has no pretentions of grandeur, it just offers excellent value and service. Yes the corridors and rooms maybe a bit dated in style, but everything works , the rooms are well equipped with a decent TV, kettle and tea and coffee, hairdryer, iron and ironing board, lots of storage , a good bed, plenty of pillows , a desk and chair and a full bathroom. Everywhere was very clean. The staff are excellent, welcoming, friendly and helpful. The breakfast ( I had a full English) was very good quality and plentiful. Outside there is plenty of parking and places to sit. I would thoroughly recommend this hotel.

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J (J) . 2024-05-04

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Very good and lovely team , the rooms are decent, and it's a great place

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Jonathan Little . 2024-05-04

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This was a lovely dinner and evening

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Mandy Gadd . 2024-05-04

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Came for afternoon tea as a group. Nice enough food and drink, and reasonably priced too.

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Mark “Nurse Knee” Knee . 2024-05-02

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Called in for lunch good food friendly service

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John Smith . 2024-05-02

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Polite staff, excellent breakfast and dinner. Rooms in need of refurbishment. No shops close by.

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Arun PP . 2024-05-01

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Great night stay and close to purple parking gatwick nice size room and great shower

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Robert Dale . 2024-04-30

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Old, but good hotel. Friendly staff, good breakfast

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Wim van Es . 2024-04-26

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One of the worst Sunday roasts we have ever had. Everything was reheated, the meat couldn’t even be cut. Never experienced rubberised Yorkshire puddings before. Won’t be returning.

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Jason Anderson2 . 2024-02-11

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Stayed a few nights. Double room was large, a little tired decor wise, but very clean and quite comfortable. Quite a few corridors to navigate to get to it. Wall was a little thin between my room and next door (heard the couple talking next door at 2am in mornining very clearly. Luckily they didn't have a long discussion!). Staff were all very friendly and helpful. Breakfast was good, hot food option brought out quickly. Good continental buffet selection. Plenty of parking space down behind the front parking, so all good even when pub is busy. Didn't have dinner here, so can't comment on that. I would stay again.

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Fiona Sansom . 2024-02-08

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