Rocco's Pizza & Treats North Belfast in Belfast

Can't believe I'm even having to do this, but hopefully someone who actually gives a crap will see this! Ordered a delivery this evening (Order 8556616) on the app and still hadn't appeared 30mins after the estimated delivery time. Called up to find out what's happening to be told issue with the printer and will be remade and sent out. Due to the time of night (now 11:30pm) I asked if I could just cancel the order and get a refund cus I have to be up early for work and just wanted something nice after hitting the gym with normally quick service. Phone was instantly hung up. Thinking this was just an error, I tried again. Answered pretty quick, said hello, hung up again. Called a few more times and each of the calls are being rejected. Have always loved the food and had great service from this restaurant but severely disappointed and appalled in the service today. Will just go through my bank to get the money back if you're going to be so stubborn, and hate to say it but you've lost a customer!

I got back to my hotel to discover the restaurant had been closed, I was hungry and needed a meal. Out with the delivery app and a quick check found a place close by... The menu is pretty extensive and I was looking for sourdough pizza - they excelled, I opted for a meal deal and for the first time in years I ended up leaving food because I was full up, completely stuffed and happy. I heartily recommend this place, the meal arrived swiftly, and was piping hot. Delivered by a lovely fella - service with a smile too.