Rocco's Pizza & Treats North Belfast in Belfast

He pedido en Rocco’s a través de Uber Eats al menos media docena de veces. Si bien la comida es un poco demasiado cara para mi gusto, es innegablemente genial y un buen gusto de vez en cuando. No tengo ninguna queja sobre la comida, pero el servicio de entrega deja algo que desear. En al menos una ocasión, me han faltado alimentos (lo que obviamente es decepcionante). Más recientemente, me entregaron cuatro cajas pequeñas de comida con un batido. El repartidor me entregó todo esto, y fue una lucha llevarlo así. Terminé derramando la mitad de mi malteada tratando de hacer malabares con todo. En mi opinión, esto fue un poco descuidado por parte del restaurante. Mis cajas de comida deberían haber sido puestas en una bolsa de papel para facilitar el transporte. A veces son las pequeñas cosas las que marcan una gran diferencia (para bien o para mal) para el cliente.

Can't believe I'm even having to do this, but hopefully someone who actually gives a crap will see this! Ordered a delivery this evening (Order 8556616) on the app and still hadn't appeared 30mins after the estimated delivery time. Called up to find out what's happening to be told issue with the printer and will be remade and sent out. Due to the time of night (now 11:30pm) I asked if I could just cancel the order and get a refund cus I have to be up early for work and just wanted something nice after hitting the gym with normally quick service. Phone was instantly hung up. Thinking this was just an error, I tried again. Answered pretty quick, said hello, hung up again. Called a few more times and each of the calls are being rejected. Have always loved the food and had great service from this restaurant but severely disappointed and appalled in the service today. Will just go through my bank to get the money back if you're going to be so stubborn, and hate to say it but you've lost a customer!

I got back to my hotel to discover the restaurant had been closed, I was hungry and needed a meal. Out with the delivery app and a quick check found a place close by... The menu is pretty extensive and I was looking for sourdough pizza - they excelled, I opted for a meal deal and for the first time in years I ended up leaving food because I was full up, completely stuffed and happy. I heartily recommend this place, the meal arrived swiftly, and was piping hot. Delivered by a lovely fella - service with a smile too.