Based on 2.889 opinions finded in 4 websites
Based on 2.889 opinions finded in 4 websites
Opinions
Had a beautiful lunch here yesterday, service was amazing, such friendly staff especially the manger couldn't ask for better, the food was beautiful and portions were just perfect. Would definitely be back :)
Victoria Scott . 2025-04-21
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Workers Justin and Ella were so nice and a perfect example of what an employee should be like and food was amazing and brilliant for its price. Recommend for everyone
Tai Cui . 2025-04-21
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Food was very tasty and definitely worth the price, the workers were extremely nice, especially Ella and Justin which gave us a 10/10 dining experience, and I think all restaurant workers should be taking notes! Will be coming back 100% and I most definitely recommend.
Gruby Heavy . 2025-04-21
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Food was lovely, came out quick. Service was great and our server was really nice and friendly.
Niamh Kelly . 2025-04-21
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Janaki was amazing her waitress skills were fantastic best service I’ve had in a long time. Janaki was really polite took us to our seat straight way and always checked in with us which was amazing we really enjoyed ourselves me and my boyfriend and we will be back with family Kind regards Abbie & William
Phil Hamilton . 2025-04-19
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Was a pleasure meeting justin our server. He went the extra mile to make sure me and my kids were looked after. Will definitely be back. Thanks justin.
The Awesome Ahmeds . 2025-04-19
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Excelente servicio al cliente, el personal fue más allá para hacer la experiencia de la cena muy agradable. A los niños les encantó, un gran lugar para comer en familia. 😆😁😄😃😀😜😛🤪🤩😘😘😘
Andy Byrne . 2025-04-18
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Staff were really friendly and we had a great wee chat!
Alan . 2025-04-14
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We had delicious meals at Frankie & Benny’s, the food was fresh and well presented with great service. The menu offers a great variety of choices at affordable prices. The place is always clean and well laid out. Justin (he may be the manager) is always welcoming, friendly and attentive. You could tell he cares about making sure we had a great service and it showed. I won’t be a stranger and I’ll definitely be back soon!
Aimee Magee . 2025-04-13
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Excellent service and good food, I would highly recommend the ribs loads of meat and no fat.
Samantha Cole . 2025-04-13
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Service was good, Ella was amazing
christopher molloy . 2025-04-11
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This place was amazing the food was gorgeous great service from Ella who was accommodating and helpful and friendly we got the Mozzerella sticks which were amazing and the bbq wings were really good then got a pizza and carbonara both were unreal and lastly we got a brownies and cream and the brownie just melted it was beautiful, will be back love the vibe and staff are so kind super affordable too
Aimee Marlow . 2025-04-03
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We were struggling to find somewhere to eat with 2 young kids on a busy Saturday night and stumbled across this restaurant. Service was great and the kids enjoyed the food nice atmosphere for a family with kids and the front of house elsewhere was brilliant with the kids
Ian Smith . 2025-03-30
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Mediocre food and insanely expensive. Not worth it.
Levi S . 2025-03-30
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Lovely staff, very friendly, helpful & accommodating. Extremely good quality food. Comfortable seating & atmosphere. Would visit again.
David Hawthorne . 2025-03-29
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I love Frankies and bennies. Call In for Great food and atmosphere.
Olive Coleman . 2025-03-28
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Food was great Ella who service us so understand food I can’t have as not loud milk so friendly and welcoming we come up
Gaelmarie Milligan . 2025-03-27
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Tasty food. Burger deal -buy one get one free is excellent. Delivery driver pleasant and respectful of property (closed gate afterwards)…wish all delivery persons did so. 🤣
Mairead . 2025-03-25
MORE AT Just Eat
Brilliant service food is amazing and staff is very helpful especially Ella very good staff member she is great help with everything would highly recommend
Sophia Apsley . 2025-03-23
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Staff were very welcoming and friendly. We were looked after by Ella and Amy in victoria square and they were flawless. Great service and good value for money. Well done guys
owen1507 . 2025-03-23
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Staff were so pleasant & quick with food delivery.
Ruiséal McKimm . 2025-03-23
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Great work from Ben and the gang.
Tom Cullen . 2025-03-23
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The wife and I took our child along with the child’s friend . Elia took our orders and was attentive. Our child was out for a birthday treat and Elia went the extra mile and brought out the child’s desert with a candle and we all sang happy birthday , a niece touch. We would have no hesitations of going back . Best wishes Colin.
Colin Owens . 2025-03-22
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Great time here! Ella was great! Good gluten free selection
99teron . 2025-03-21
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The food and service was great. Ella is a wonderful person. The apple pie was to die for. I would come here again just for this dessert.
Ailish McGarry . 2025-03-21
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Entré a comer, noté que tenían una oferta afuera que decía 2 platos de la sección de pasta por 20 libras. Sentados y ordenados, entonces volvieron y dijeron oh no solo 3 de los platos bajo esa sección califican. Trató de elegir otra cosa, resulta que no tenían nada de eso. Tardamos una eternidad en obtener una respuesta de alguien así que al final nos fuimos. No me extraña que estuvieran prácticamente vacíos.
Emily C . 2025-03-20
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£28 for 2 tiny side dish size "main" dishes of pasta that tasted worse than pre made microwave meals. On top of everything, they took 45 mins for them to reheat them up in the microwave because they had obviously not been cooked freshly. Never again.
D . 2025-03-20
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chips were very soggy and everything was freezing really disappointed it was thrown together, £42 isn't cheap I won't be ordering from here again
Lesley . 2025-03-17
MORE AT Just Eat
This was our (West Chester University - Study Abroad Group) last dinner in Ireland and we came here. Our hostess Ella was fabulous, she help with our food allergies and all. The food and drinks were amazing, especially the milkshakes. 10 out of 10; would recommend for anyone.
Ja'Niyah Collins . 2025-03-16
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Staff was wonderful and very accommodating to allergies! Ella was great :)
Grace Wilding . 2025-03-16
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Great experience all around!!! Very accommodating for our group of 20+, especially with dietary restrictions. Janaki and Ella were absolutely wonderful!
Avery Laurens . 2025-03-16
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Food was delicious and everyone was so nice!
Maureen Farrell . 2025-03-16
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Ella was amazing and was very accommodating to our allergies and needs. Def recommend !!!
Anna Benner . 2025-03-16
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Had a very good start, we were served quite quickly and got our food reasonably fast - however - afterwards we were sitting there for about 20 minutes waiting for someone to come over so that we could order dessert and even though it seemed like no one else needed any service, we were sat there wondering if we were ever going to see someone. Good food, portions were a tiny bit on the small side especially for the price.
Rowel Friers . 2025-03-14
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Delicious food and amazing service from Janaki!
Jerry Maguire . 2025-03-09
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No meatballs was a let down considering it's the best seller and they had stock just didn't have them cooked.staff all lovely and helpful chips again looked over cooked and tasted the same overall 3/5
Donna Garrett . 2025-03-08
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Lovely place to get good quality food for the family. Really nice service and they paid very nice attention to the kids. That made the experience far more enjoyable as the boys were tired after a long day of exploring Belfast.
Fergal Ryan . 2025-03-08
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Delicious and great service, would highly recommend 🤩
Ruth O'Brien . 2025-03-08
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Food was lovely, but the service was a bit disorganised.
keith stewart . 2025-03-08
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Had the best time! Got treated to a lovely birthday drink with candles and all! Service was sublime and couldn’t have asked for more honestly. 10/10
001line . 2025-03-08
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Ella was an excellent host, could of run the whole place on her own and nothing was a bother for her.
Séadhna Galvin . 2025-03-08
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brilliant loved it amazing food really friendly staff and brought out a candle with drink for my friends birthday!! so cute
Amelia . 2025-03-08
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Me and my sister's were here, the food was lovely and reasonable prices the staff were so friendly and talkative which is rare, we will definitely be going back
Susan Dickson . 2025-03-02
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My daughter and I have lunch here every time we visit Belfast for a shopping trip but today’s visit was exceptional! Not only did they open their doors 30 minutes earlier than usual for us but they gave us complimentary garlic bread as well… superb service always 👌🏻
julie guiney . 2025-02-28
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Called in for an unplanned date night with my wife, Ella the hostess was amazing so helpful gave perfect recommendations was so attentive and nothing was too much for her made the whole experience more enjoyable definitely felt at ease no.pressure just able to enjoy my food and drinks with my wife without rushing thanks Ella
Emma Filby . 2025-02-28
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Ella and Connor were absolutely fantastic! From the moment we arrived, they were warm, attentive, and incredibly professional. They made sure everything was perfect, from our drinks to our meals, all with a friendly attitude and great attention to detail. Their service was seamless, and they created such a welcoming and enjoyable atmosphere. It’s rare to find waitstaff who genuinely go above and beyond, but Ella and Connor did just that. Thank you both for making our experience so wonderful!
Jennifer Henry . 2025-02-26
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Ella was amazing great service and best part is she was a giants fan
Wesley Donohoe . 2025-02-22
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Many thanks to all at Frankie and Benny’s for all your help with my daughter and her friends this evening. Special thanks to Ella for her patience and kindness - it was much appreciated.
Roisin Kelly . 2025-02-22
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Ella was exceptional, very friendly and great food. Defo will be back
Emma Donohoe . 2025-02-22
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Had a lovely dinner here tonight. Ella was amazing, great with our kids and made sure we had everything. Will be back!
Julie-Ann Farr . 2025-02-22
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We only popped in for a quick bite. The food and atmosphere was good but the service we received from Ella was just excellent! She was clearly working her socks off but made sure everything perfect and all with a smile. An asset to a team for sure!
Debra Brown . 2025-02-21
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Great spot for a family meal. Plenty choice on the menu and all our food and drinks were very good. Lovely relaxed atmosphere. And the staff made it all even better. They were very friendly. Ella was particularly attentive and kind. Thank you.
John Mahony . 2025-02-20
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Buen restaurante caliente. Personal amable. No hay muchos problemas para el personal. Comida rápida y cocinada a la perfección. Cómodos asientos.
robert f . 2025-02-19
MORE AT TripAdvisor
Absolutely Goated. Great service, great food, great portion sizes. Lovely waiters.
Lauren Fitzpatrick . 2025-02-17
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Beautiful restaurant. We had a lovely waitress for a table she answered all our questions and was very efficient. Lovely atmosphere. The food was so lovely and arrived hot and we didn't have to wait long until our food arrived. I would highly recommend and was good value for money
Lynn Da silva moita . 2025-02-16
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Justin is an amazing member of staff at Frankie’s and bennys we are grateful to his kindness, efficiency and overall hospitality. We had a great meal with an enjoyable time. My daughter and I would definitely recommend this spot. The plantbased burger was delicious and so was the pasta.
Best Kept Secret Inc . 2025-02-16
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Food was great, very lovely staff! very welcoming :)
kiera bean . 2025-02-15
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Really friendly staff. Food spot on. Thanks for being part of a great day out
Toby Cook . 2025-02-15
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Ella que nos atendió a mí y a mis hijos el miércoles 12 de febrero sería la única razón por la que regresara ella era súper amable y extremadamente trabajadora ya que Marcin que también estaba trabajando tenía una actitud y podía ver discutiendo con otros empleados, ellos donde los únicos servidores estaban encendidos y estaba ocupado pero pobre Ella parecía ser la única que se aseguraba de que los clientes estuvieran contentos. Ella es un activo para el restaurante y debe ser elogiada por su trabajo duro y actitud maravillosa, especialmente para los niños que no podría haber sido más útil.
Roving44301995902 . 2025-02-13
MORE AT TripAdvisor
Ella the waitress was lovely through meet&greet and whole service. She was lovely , food was beautiful and excellent service.
Linda Gourley . 2025-02-12
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Perfectly cooked , delicious food and drinks, atmosphere is great and the staff are so friendly and helpful each time we are here. Always a great experience
stacey forde . 2025-02-10
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Fab time and Ella was very attentive with the kids - going the extra mile thank You🙂
karen jackson . 2025-02-10
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El personal no era agradable o amable. Riendo mientras los clientes necesitaban cosas. El piso estaba sucio de comida en el camino que el personal ignoró. La comida estaba bien parecía estar congelada. Era demasiado caro para lo que era. No quería volver nada era brillante. El personal nos decepcionó sobre todo, tan ignorante y grosero
Suzie M . 2025-02-09
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Really good value for money, all staff are brilliant, waiting time really isn't bad. Steak cooked how you want it. Been in again, great service once again and the double cheeseburger, absolutely brilliant, very filling
Sean wilson . 2025-02-09
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food was so nice and our server ella was so lovely !
Molly Cole . 2025-02-06
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Food was graat and Ella took care of us, what a super service
Keith Cohalan . 2025-02-03
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Such a lovely evening, made even better by our lovely server Ella who was so hospitable and kind, couldn't do enough for us.
BeanoB36 . 2025-02-02
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We had a lovely experience here. Are food was good, atmosphere nice and our server was incredible. I think he name was Ellen and she was very nice to us always checking we had everything we needed and our food was okay. My sister has special needs and she was very accommodating to us giving my sister a little bit more attention and my sister had the best time. Cannot recommend here enough 10/10.
Olivia Greer . 2025-01-31
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We had an excellent server named Justin very thorough and helpful throughout - I have adhd and I get quite nervous when ordering but he was so lovely it put me at ease !! Can’t wait to come back food was amazing
Chlo . 2025-01-30
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Popped in here when away with work! Excellent food and service!
Danielle Parys . 2025-01-27
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First visit .. highly recommend.. staff are so lovely .. food is gorgeous spotlessly clean.. . Will definitely be back 😄
Paula Robinson . 2025-01-25
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Gave the place a second chance out of desperation safe to say the food echoed the desperation , saddest lasagne ive had swamped in sweet tomato sauce , thin and nuclear hot overcooked sheets of pasta. My friend had the burger the only joy out of it was the nostalgia of cardboard cafeteria food. Decent music saved the atmosphere. This is a warning unless you’re also rather desperate.
Rubix Camp . 2025-01-19
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Visited the Belfast branch. Lovely food and the serving staff and manager were very helpful and pleasant . Had the vegan burger, lasagne, chips and chicken strips. Have been many times before and will be back again!
Vikki . 2025-01-14
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I absolutely loved my time here, me and my friend were heading in to get some dinner and had both our newborn babies with us. They catered so well with us having 2 big prams with us and so the baby’s can be in there prams but also next to us. The staff were lovely and pleasant. The food was fantastic!! Nice and tasty, definitely my new favourite place to go.
Amy Ewens . 2025-01-12
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We,a party of six with no booking had dinner in this branch of Frankia and Benny last night. They were able to accommodate us with only a 5 min wait even though they were busy. The service was excellent. The female server was efficient polite and able to help us when one of the group wanted to change their order. The food was excellent I had the ribs which were beautiful. We were in a hurry as we had tickets for an event at 7pm. We arrived after 5 and we were on our way by 6.20 which was great going yet we were unhurried throughout our stay. Highly commend the whole team for a job well done. Thank you
Anne McCloskey . 2025-01-12
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Just want to start with wow! Last night me my partner and friends where out for my birthday there was no mistakes made choosing frankie & benny's ! From the minuted we arrived till the minuted we left it was a first class experience i have went around belfast eating in restaurant and this has got to be up there with the very best places for choice of food friendliness helpfulness and and all around it was a plesent experience. The choice of food and quality is top notch the drinks also fantastic and deserts are great there's nothing to fault 🤤 I'm already planning a trip back into Belfast just to come here I can't wait 😁 !!
Cori Webster . 2025-01-12
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came up from coleraine first time ever trying this place food and staff was lovely will definitely be back
Jonathan Henderson . 2025-01-11
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The food is always top tier, the staff are nice and wait times for meals are always short.
JustJason . 2025-01-10
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I went on a Saturday and even though the restaurant was very busy the staff did not disappoint. Food was good but we had a to wait a while on it but our server Aimee was excellent at checking on us to see if we needed anything.
Chloe Marsden . 2025-01-05
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We visited Frankie & bennys Victoria square yesterday as a family of 4. The food was lovely and it was served quick. We were served by a girl named Amy she was very attentive and nothing was to much hassle for her, as my children had different requests and she took it all on board and delivered a great service to us. We will definitely be back again.
Conor . 2025-01-05
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I recently had the pleasure of dining at the incredible Franky and Bennys restaurant, and I can't recommend it enough! The atmosphere was warm and inviting, making it a perfect spot for a cozy dinner. The menu offered a fantastic variety of classic dishes, and everything we ordered was bursting with flavor.
Laoise . 2025-01-05
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Dinner with two fussy kids and two adults. The staff very kind with us when they heard my eldest wasn't taking his chicken and they changed his meal free of charge.
Antonio Pedraza Herrera . 2025-01-05
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I came on Thursday to this place with my friends; The drinks were exceptional – expertly crafted and refreshing. The food was absolutely delicious, with every dish bursting with flavor and cooked to perfection. The service was top-notch; the staff on the floor were attentive, friendly, and made sure we had everything we needed throughout the evening. Highly recommend this place for anyone looking for great food, drinks, and outstanding service. We’ll definitely be coming back!!!
Viraj Patkar . 2025-01-05
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I had family visit me and I took them out for a meal. First time for me at this restaurant and I must say we were all delighted, with the service and friendly atmosphere. There was a manager there and he was extremely efficient. There was a great menu lots to choose from.I will most certainly be going back and I'm have been telling my friends to check it out.
eithne beattie . 2025-01-05
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Pizza is unreal and the wait staff are very nice and friendly. I was served by Molly who was very good and professional. Absolute stunner as well 👌
Aaron Gorman . 2025-01-05
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Great service. Staff kind and understanding. Food is amazing definitely going again .
Rebekah Mcnally . 2025-01-05
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Me and my family went here during the week and couldn’t have asked for a better experience. Our waitress Aimee was so attentive and made sure to double check everything came out okay and as expected. We will 100% be back!
Alexandra Clarke . 2025-01-05
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We went for dinner the other day and food was lovely. Our waitress Aimee was fabulous and made sure we had everything we needed!
Julia Szkopinska . 2025-01-05
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Barbecue chicken and ribs not to be missed. Lovely efficient staff
G Graham . 2025-01-05
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great food and amazing service. always tastes amazing, love their mozzarella sticks
Meabh Mc Cann . 2025-01-05
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I recently had the pleasure of dining at Frankie and Benny’s in Victoria Square, Belfast, and I couldn’t have been more impressed. As a foreigner visiting the city, I was greeted with a warm and friendly atmosphere that made me feel right at home. The staff were incredibly hospitable, and a special mention goes to Ms. Janaki, who was exceptionally polite and helpful throughout my meal. The food was absolutely delicious and served quickly. I opted for the chicken wrap, which was flavorful and perfectly cooked, and paired it with a refreshing milkshake that hit the spot. Both dishes exceeded my expectations in taste and quality. Overall, my experience at Frankie and Benny’s was wonderful, and I’ll definitely be returning the next time I visit Belfast. Highly recommended for anyone looking for great food and top-notch service!
Ashwin Pimpale . 2025-01-05
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I went to Frankie and Benny's, in Victoria Square, last week with visiting family, 5 adults and 2 children. The food was excellent and reasonably priced. The staff were very efficient and friendly, even though they were extremely busy. I will be back and would recommend to anyone looking for a good meal served by very nice staff.
Geraldine M . 2025-01-05
MORE AT TripAdvisor
I had a large group booking of 30 people including 16 children for lunch today and I couldn’t have been more impressed from start to finish! Prior to booking, Justin took time to talk me through the details of the restaurant and menu to make sure everyone was catered for. Our server today Ella was amazing, everything was seamless even with so many orders being served at the same time, and a with a lot children to take care of! The food was amazing and everyone left happy - it is a great family friendly restaurant and we can’t wait to go back - thank you all!:) x
Siobhan Burns . 2025-01-04
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We were disappointed with our chicken burgers as they were all incredibly hard and dry. Along side the poor food, my "chocolate milkshake" was like a churned watery yazoo, absolutely not worth the prices for such a terrible experience.
Cameron Fraser . 2025-01-01
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Brilliant service Ella was nothing but perfect to me and my fiancé, came in and she catered to us in the nicest way possible wish I could give higher than 5 *
sophie stevenson . 2024-12-31
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This has to be the worst. Me and my family went here for something to eat. We waited 2 hour to order our food. Once they came they said do you need food? I said yes and he said well go and get it and walked away. I went to speak to the manager and she said i dont care and LEAVE. Avoid this place if you dont like diarrhoea.
Kevin O'Prey . 2024-12-22
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Excellent service from Ella Spaghetti Bolognaise was very disappointed It was all spaghetti and very little Bolognaise
Niall Walsh . 2024-12-21
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Such a lovely experience in this restaurant yesterday with my hubby and our two girls. Staff were amazing and the food was lovely too. Anything we asked wasn’t a problem. Thank you and we will be back. The girls loved it and clean plates all round.
Sarah Fullerton . 2024-12-21
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The most racist staff you can ever find in Belfast , very shame especially in such a beautiful place
Mr Fishysticks . 2024-12-21
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Left to wait whilst others who arrived after us were seated first Long wait to be served Had to ask twice for cutlery Had to ask for drinks Didn't get side order
Estelle Brownlee . 2024-12-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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857 Opinions
Awful experience. When we arrived and shown to our table (for 2) it was like we where there with others the tables are so close together. Hard to have a conversation when the next table is so close. After we made our choice of food and drinks and in a short time our starters arrived, I had to go and ask for the drinks we had ordered. Starters was very nice. Main courses arrived and have to say it was the toughest steak I have ever had, server asked did we want salt, pepper and vinegar which we did, again after a while I had to again go and get them myself. Pictured is my medium to well done steak with the blood running out of it. Great atmosphere in the place but service and food has a lot to be desired.
1946 Opinions
I would recommend this place, the fries were delicious and crispy. I ordered a regular and there were so much more fries which was amazing. The only thing was, the straws for the milkshakes are too small and you can’t drink it since it’s thick consistency. Overall the food and milkshake was amazing.
23 Opinions
Ordered a burger, chicken wings and kids meal. The price is not worth the food. I think the oil they use to fry the fries wasn't changed as the one they served has small solid bits and pieces. Its like the one they use to fry their chicken and fries are the same oil and deepfryer. The Burger is too expensive and comparing to McDonald burger I would rather buy the one with McDonalds taste wise. Would not want to go back again and would not recommend.
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Beautiful meal and exceptional service with friendly staff. Loved it! Will be back. Thank you
410 Opinions
This has to be the best Starbucks I have ever been in, from very friendly staff to a comfortable atmosphere that allows you to relax and enjoy your coffee with someone else or by yourself, would definitely recommend coming here if you’re in the area