Robinson's Fish And Chips in Wiltshire

Visited this establishment last week following a suggestion from a family member. I usually visit Oceans, but as this premise is closer to my home and under new management I thought I would give it a try. Upon entering, I was surprised to see no perspex screen between me and the cashier and no-one in the premises wearing masks. A simple line of chairs stopping me from getting within 1m of the cashier was all that existed. Whilst waiting for food, the staff who offered no friendly chat towards me returned immediately to a conversation about how many delivery orders they had got wrong so far that evening and making comments about someone (presumably another staff member) on how fat they were. As one delivery order came in, one of the servers commented that she would make up the chips to which the other replied "no need, we have some in a bag in here" pointing to a heated unit containing a closed bag of chips. The first girls commented that as they had been there ages she would do a fresh bag, but the second girl stopped her and said "its a delivery order, they'll never know the difference". Whilst doing all of this the girls were regularly touching their hair and faces, or picking up there mobile phones and then returning straight back to serving. No basic hand hygiene visible at all! The cook, who I believe was the owner/manager spent much of his time on his mobile, and seem very aloof as to watching the food. I had ordered a simple GF Cod & Chips. Chips were nice, albeit had so much salt on them they were crunchy. The fish was however overcooked and rubbery. The batter was rock solid in areas and brittle in others. Even my cat refused the fish! Sadly, the professional image was simply not there and neither was the care and quality in the food or service.