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4.0

Based on 101 opinions finded in 1 websites

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Nº 429 in 841 in South Lanarkshire

Nº 64 of 103 British in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..piesteakchicken
Score
OpinionsNoteTripAdvisor1014.0

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I stayed overnight and had dinner bed and breakfast. I chose it because it was in a pretty country village and was quiet. The people running the place were very friendly and the room was well appointed. Food was OK with excellent breakfast. Good car park. Reasonable price. I’d go there again.

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Gavin W . 2023-06-04

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Olde Worlde Hotel, food was lovely and the staff were very efficient. Would definitely recommend for meals, not had a bad one yet.

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Curiosity Never Killed the Cat . 2023-04-30

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The nearest place to eat from where we stayed. Food was good pub food excellent service,at a reasonable price. Be sure to say hello to Ray!

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Pamela C . 2022-04-18

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Was going to be passing through the area so booked local for a family meal,I can honestly say the food tasted fantastic,great portion size,excellent atmosphere,and we where well served by the young waiter.will go back if passing again.only problem I could find was the starters where served on slates?and the mains on good proper plates.a bit of a miss mash of styles,please lose the slates for the starters they don’t fit the style of the place .

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Companion821883 . 2021-11-15

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2 yrs since we have been last, didn't stay this time but had excellent food and drinks served by excellent staff on numerous nights, great welcome by Ray and Ryan can't be faulted

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Paul W . 2021-08-28

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On my recent stay at the hotel, I frequented the restaurant every night and I must say that the meals were absolutely delicious. Good honest home cooked food, the portion size was very good and the food quality was excellent. I would highly recommend dinning here if you are in the area.

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Amanda C . 2020-12-09

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4 of us dropped in for an early dinner. Staff very pleasant and helpful. Food cooked to order from a. Rey good menu Cost was very reasonable and I would recomuthis hotel for it quality of food. Would have no hesitation in recommending it to any other travellers. Cannot comment on any other facilities provided at this small hotel

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Bowser56 . 2020-09-26

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Went here for eat out to help out . Steak pie was amazing great value even without the discount would defo recommend a visit . It's real pub food friendly staff . Would suggest you book before you go it's popular .

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Plattydix . 2020-09-16

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Lovely food, served in a nice environment, which is spotless. Reasonable prices. Adjacent car park, nearby on street parking. Sited at the bottom end of the village

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ourmillie_11 . 2020-03-14

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We had a lovely meal here with our daughter and her husband, we all enjoyed our meals the sticky toffee pudding was fabulous, my husband also said the white chocolate bread and butter pudding was lovely. My daughter had a macaroni dish which she enjoyed, her husband Steak pie which again was great my husband had gammon steak which he liked and I had the haggis burger which had loads of haggis so a good meal for everyone.

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Jenniepearson . 2020-02-12

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This restaurant is an absolute hidden gem. The food is made fresh to order & is absolutely amazing. There is a wide variety on the menu & it’s very reasonably priced. The hotel is quaint & very authentic, the perfect place to relax and let time slip past. Not to be missed.

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maryjoburton . 2020-02-08

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We visited while visiting Friends in Biggar and the drive out was worth the journey.Very nice dining area which was warm and welcoming on a cold November evening.The food was excellent and the staff very friendly and helpful.

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Richard D . 2019-11-14

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I visited here with friends and we thoroughly enjoyed our stay. The staff were all very friendly. The food was great - I can recommend the fillet steak. The bedroom had everything I needed and a few extra really nice thoughtful touches. It was all very clean too. And the breakfast the next morning was really good quality- thought the small breakfast was a bit too big for me (very generous !). I would definitely go back here again.

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SallyJG . 2019-10-12

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Several visits now and thoroughly enjoyed every one Friendly staff serving fresh local produce in a warm welcoming environment Highly recommended for any occasion

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Colinwi . 2019-07-28

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Pleasant dining room. Comfy lounge for drinks. Food excellent. Good point - offered small portion as normal ones are huge.

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Sandra M . 2019-05-22

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Faultless meal yet again. Family favourite for a place to eat. Great food, nice pub/restaurant to eat at. Great staff who always make you feel welcome. Definitely worth a visit!

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wtm258 . 2019-04-22

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Popped in for some dinner but made to feel unwelcome so finished our drinks and left. Beer tasty enough.

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JennyPNE . 2019-04-09

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Another visit to this amazing place for dinner, its lovely warm cosy atmosphere is just lovely.I had a fillet steak with all the trimmings for around £19.00 It was beautiful, everything freshly cooked & displayed on a sizzling platter, my starter was amazing too..if you like haggis & black pudding !!I was too full for a desert tho other folks around me that had one and they looked amazing. Well done to the attentive staff helping us to feel welcomed in this wee jewel. Thank you xx

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Bax107 . 2019-03-31

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Plenty of parking and once you get past the empty rooms at the front to the restaurant at the back it’s warm and welcoming.

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MissAnneJ . 2018-12-08

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We have frequent this hotel on numerous occasions for meals and We have yet to be disappointed, there sizzling steak plate accompanied but there our Robertsons sauce is worth the visit allow , can’t wait to go back

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Rhonamuir . 2018-11-07

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We were a group of 9 friend who visited for dinner on Saturday 03 November 2018. Many of us had travelled a long way to attend a party on the friday evening and our visit to the restraunt on Saturday finished off a really lovely weekend. The service and ambience was first class the food was simply excellent well done to all the staff for making us all feel so very welcome and a special mention to the chef who produced outstanding food it brought a fantastic weekend to a very fitting and enjoyable conclusion thank you very much !

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RoyBoulton . 2018-11-05

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Good wholesome food at reasonable prices. Served by pleasant, friendly staff. Had lamb chops with dauphinoise potatoes which were lovely but did expect vegs too although these were available at an extra cost.

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Alison P . 2018-08-02

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Went here at the end June 2018 for my brothers 40th birthday dinner (9 adults and 3 kids). I hadn’t been in the Robertson arms for a number of years but was pleasantly surprised with how good it was. The choice of food was brilliant and catering easily for the whole family. When the food came out the portion sizes were a lot better than most other restaurants. All starters and mains were well received and reasonably priced. Didn’t have a desert but the kids ordered some and the cheesecake looked fantastic as well. Will definitely return soon

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372graemem . 2018-07-16

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Robertson Arms is a casual place in Carnwath with really good food. We ate there with our 3 kids and everyone found something they liked. We went back several times just to try some of the other dishes and enjoy some things again!

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mrcompgov . 2018-07-15

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We were pleasantly surprised. Met by the manager we assume perfectly affable,helped with our bag and showed us our room. We ate in the dining room and I was the problem ,not feeling very well I asked for changes to dishes and all were met with a smile and the food for both of us was excellent. Breakfast was a little early for a weekend finished at 9am,but excellent. We would definitely stay again.

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Willatts . 2018-04-30

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Firstly, ignore any previous independent reviews re owner / manager. He is not rude or impolite, he is what can be described as droll,cmon it's the west of Scotland, we are famed for it.

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ourmillie_11 . 2018-04-27

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Popped in on the off chance not knowing what to expect considering the mixed reviews (good food but rude owner etc.), but everything was great. The chap behind the bar was helpful, prompt and efficient and the menu presents you with lots of appetising choices. We went for the beef stroganoff and chicken pie and you couldn’t fault the food in anyway. Very tasty, well presented and well priced. We will be back.

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kevine219 . 2018-04-25

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The only experience was swift as the manager gave a groan on our arrival and disappeared left us standing for 10 minutes, then we left when he did not return.

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williamhughes101 . 2018-02-08

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I've never been disappointed with the food here and I've been back many times. After your meal, there's a nice downstairs lounge (decorated by the owner's wife (note: the mirrors need to go)) where you can relax with a cup of coffee (or a beer! :-)).

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geomoffat . 2017-11-21

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We all had something different from the menu and everything was very tasty and well presented. I had mac and cheese, excellent! My husband had the crumble for dessert and said it was the best he'd tasted. Staff great and friendly, lovely atmosphere.

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Paul B . 2017-09-09

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We only booked here as it was local but although the waiting staff were excellent I ordered Langoustines which I was looking forward to very much so I ordered 2 portions at £4 a portion so imagine my surprise when 4 king prawns x 2 arrived I mentioned it to staff and not wanting to make to many problems I accepted them but when I mentioned it to the manager at the end of the night I was told sorry but we ran out so i asked if I could be reimbursed in some way ? Maybe a drink and he laughed! Maybe not now as I've since learned this is common practice and has never had Langoustines in only king prawns seems like trade descriptions act to me I wonder what else he is palming of as something else, rump as fillet or refilling bottles with cheaper alcohol? so never again people don't waste your time or money the owner doesn't deserve it

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Vacation688604 . 2017-09-03

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We enjoyed an excellent meal with good service. I would recommend this restaurant and return again..

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RichardBTF . 2017-08-15

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Fuimos a los brazos Robertson el viernes 30 de junio, mi esposa y yo entramos a las 11. 47 fuimos a la zona del restaurante donde nos recibió un hombre gruñón que me preguntó qué queríamos expliqué que había venido a almorzar, me miró el reloj y dijo que nos grumpily club no pongan hasta las 12. 00 su manera era repugnante todo lo que él tenía que decir que era tomar un asiento pero no así que decidimos irnos. Lo que realmente duele es el hecho amigos había dado un vale por 20 libras hacia nuestro almuerzo. El señor gruñón es el dueño, quizá podría usar el £20 ahora en su bolsillo para aprender algunos modales.

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skyehawk . 2017-07-02

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Segunda visita para comida en los brazos. Robertson Nuestra primera visita aquí hace un par de meses era realmente bueno. La comida era excelente, y el personal muy amable y servicial, de la manera que quieras cosas.

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dellann . 2017-06-10

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Comimos aquí cuando una noche de camino a tierras altas. Bien preparado y abundante comida. Yo tenía un bistec muy agradable, preparado como lo solicitamos, y mi esposa tuvo el haggis, que era delicioso servicio era excelente y muy atento. Nada pretencioso, pero buena comida...

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TallBloke68 . 2017-06-02

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Amplia variedad de comida, incluyendo algunos toques escoceses. Buen tamaño de la porción. Un servicio eficiente y amable. El desayuno es fantástico, sobre todo continental.

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Pam B . 2017-05-31

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Metimos en una noche de sábado para cenar pub. La comida era fabulosa! El servicio era en el mejor de los irregular. Chica joven de largo pelo oscuro era absolutamente genial y atento - por desgracia un poco las niñas mayores (uno tras la barra...

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Rhona A . 2017-05-14

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Dejó a almorzar y no me decepcionó. Muy buena selección de comida y de difícil hacer una elección. Todo lo que pedimos estaba bien presentado y preparado y un sabor delicioso. El servicio era atento y amable, y bien merece una visita.

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JamS75 . 2017-04-22

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Superb steak and ale pie , plenty of beautiful fat free meat however first time I've had shortcrust pastry with it. To be fair I was told when I ordered that they had ran out.

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l55mcd . 2017-04-17

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I popped in for a quick light lunch. Ordered a pint of Peroni from quite the most unfriendly barman (owner?) I have ever encountered. It came out flat and a very poor taste and at £4.80 per pint it was quite the worst value for money I've ever had. I mentioned the quality and got served with an equally bad pint. The sandwich was just very average. The bread wasn't very fresh. This is my first and last visit here which I hope says it all. The waitress who was friendly asked me what was wrong with the second pint and I told her as I left nearly the entire pint. There was no charge for the sandwich!!! Don't waste your money here!

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MikeSouthLanarkshire . 2017-03-15

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Hadn't been for a while and to celebrate Scotland's anticipated victory over the Irish decided to go to the Robertson Arms. Will keep this short, service 5*, food 5* and atmosphere 5*. Note there have been a couple of highly negative comments recently and have strong suspicions on their veracity because this is one of the two best restaurants in the area.

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AlfieC15 . 2017-02-05

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Had a meal in this establishment quite a while ago which we enjoyed and decided we would go back today for lunch. When we arrived we discovered the hotel had been closed for five days and it certainly felt like the heating had been switched off for five days as it was too cold to take our coats off. I chose the sea bass which was OK but covered in too much tomato sauce and my husband had the trio of lamb chops which again were quite tasty but were served with far too much gravy. The veg were overcooked and the food had the look of a 'school dinner' and the waitress seemed a bit disinterested. We certainly will not return.

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Cangothere . 2017-01-06

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Popped in for dinner with my girlfriend and the service was non existant! We walked into bar, which was empty, and recieved no ackowledgement from the member of staff behind the bar. It was only after I enquired about a table for dinner that we were met with not words but rather a meager shake of the head and a mumbled "Kitchen's closed". So rude and such a disappointment after being recommended the hotel by a family member. Will NOT be back.

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Jamie D . 2016-12-22

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We always wondered what this place would be like, now we know, we certainly will not be going back! What a disappointment!The interior had been opened up and refurbished, it looks very nice and had a sense of promise.My starter was chef's pate with plum and apple homemade chutney at £5.25, not cheap but tasted bought in? It did not taste fresh and homemade. It was bland and served with a tiny salad and oatcakes and no butter. I ordered a glass of Shiraz, the first glass was completely off, it tasted terrible just like vinegar, I spoke to a waitress who totally questioned my judgement on the wine! I was really taken aback at her attitude! She behaved in a very awkward manner and obviously needs training to deal with customers. I have probably had too many glasses/bottles of good red wine in my life to want to admit to , I did know what I was talking about, the wine had corked and turned to vinegar. Eventually, after a bit of effort to convince the waitress, I received another glass of Shiraz which tasted lovely.My husband had chicken pakora as his starter and he said it seemed to be pre-bought frozen pakora which had been deep fried, definitely did not taste freshly made. This was another disappointment.Main courses: I had Robertson's homemade lasagne, it was "cheesy mince", if my eyes had been closed I would not have known that I was eating lasagne, it was so greasy. This was £9.75 My husband had traditional steak and Ale pie which he said was just alright and cost £9.95 My pudding was some kind of slice of Raspberry sweet, I don't remember the name, what I do remember was the mean feeling it gave off when it arrived with half a raspberry on it! we left this place feeling so let down we couldn't even be bothered to complain. I am glad we can write reviews to let other people know about experiences like this.

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Carol J . 2016-11-18

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A lovely meal at a great bistro staff very attentive we all loved the meal. Of course a wee dram to finish off the evening. Thank you guys once more. Definitely a place to visit

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ryanwizard1 . 2016-10-28

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Had a lovely lunch here after being let down by anotherr establishment. Food was very well presented. Staff very welcoming. Will return

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jonathan6 . 2016-10-23

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Dropped in here for a snack, on our way to Peebles. It's a large place...deceptively large. A warm welcome, and nice food.In fact, we enjoyed it so much, we'll consider it for Christmas Dinner.Nice ambience, pleasant staff and tasty food.I've driven through Carnwath many times without stopping but I'll be stopping in here the next time!

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Ian S . 2016-10-16

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We've been here before a good few times and the very fact that we've been here twice to eat out in the past week means that we really like it...however I'm giving it one less star this time for a very simple reason. For the past 18 months, since our last visit, my husband has been hankering after the Balmoral chicken dish that they used to do and was really looking forward to having it again this visit. Alas to his huge disappointment it was not on the menu this time. As an alternative, he had the Haggis fritters, but there was just no comparison to the Balmoral chicken - they were tasty, but dry in comparison and he just didn't enjoy them half as much. Please please please bring back your Balmoral chicken onto the menu....I don't think he'll ever forgive you if you don't. We did go elsewhere to find it, but he said it wasn't even half as good as the one previously served at the Robertsons arms a while back.

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jenni_nelson736 . 2016-09-14

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My daughter and I decided to go out for our lunch and decided to go to The Robertson Arms. We were greeted by the proprietor and asked where we would like to sit....always a big plus. My daughter decided on the Haggis Fritters and I had the Macaroni & Cherry Tomato Bake, both were delicious. Lovely surroundings and fabulous food and service.

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hannah m . 2016-09-10

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Good pub grub in a tradititional Scottish inn / hotel. We had very nice evening meals and the service was good.

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Nick A . 2016-08-22

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Very disappointed in the new set up . Loved the ambience of the old style restaurant which always felt a bit special and intimate . New bistro type restaurant was noisy , tables too close together and a general feel of a run of the mill pub meal . Standards of food also not as good although passable . Staff did not ask if we required anything and only asked if everything was OK when we had finished . General lack of warmth and amateurish service . Left feeling really disappointed that somewhere we had eaten many times before and loved was no longer special and not worth the journey . The owner walked about with a grumpy face as if he was doing you a favour .

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Irene F . 2016-08-19

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Great food, menu becoming a bit stale, could do with changing a bit or adding specials.Nice location.Stopped here on way to Edinburgh.Very friendly staff.Lovely building with new bistro.

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Travellingme123456 . 2016-08-17

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We were staying locally in a B & B and decided to go out for dinner on the Sunday evening.We rang the Last Drop, only to find that they had stopped serving food..We rang the Robertsons, to find that if we made it down in the next 20 mins they would serve us.Suffice to say, the cab was running late and we arrived after the 20 mins..We had been warned that the owner was a bit of a "character" so I sent my gorgeous partner in first, to make our apologies..To précis..Whilst he was a tad grumpy that we were late..We got fed, and the food was excellent.And over the evening, Derek let down his guard and we really warmed to him..And they had a top selection of malts..So in all, a very enjoyable evening.K & C

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Colin M . 2016-08-10

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Went here for a family meal on a Saturday night, I believe it was the owner who was serving us. We were made to feel like a burden. We were sat in a corner in the bar area away from anyone else. Cold atmosphere. Food was average at best. Wouldn't recommend and certainly won't be returning.

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kelma89 . 2016-07-28

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Like many Irish and Scottish places, this is a pub with few rooms attached. The pub is well stocked and recently modified. The coffee bar is a great place to enjoy a drink on wet Scottish days.

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Enjoy T . 2016-06-01

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Visited for lunch with a couple of friends.Service was good, staff polite & pleasant.The menu was reasonably good as was the food served.It , for me , was "Pub" food & I unfortunately wouldn't return too ready.

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Kathleen M . 2016-05-16

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We have been a number of times, both to the restaurant and the nook which is more snack and more casual dining. Usually have the burgers which are great, have tried the steak pie too which was lovely. You will not leave hungry, Big portions. There are lots of old photos on the wall and the owner is more than happy to explain the background of them and tell you some history of the village which was a nice touch

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mandlt2016 . 2016-05-05

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great place at anytime but fab value on Wednesdays for "oldies".lovely lunch in beautiful surroundings. cheerful servce.

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Colin D . 2016-04-28

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I can recommend the "haggis tower" and the homemade soup. The food was of a high standard and efficiently served. The full Scottish breakfast was also good.

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chrispE7963ZM . 2016-03-14

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myself and my family, were booked in for Christmas Day dinner and I was extremely disappointed with the meal and especially the service that we received. Upon our arrival we were met with a rude waitresswho insisted on taking our jackets before we were allowed to our tabledespite me asking to get organised first as I was holding 2 bags & a baby!We had a place setting missing which was a misunderstanding which is fine,these things happen. We weren't even seated when our starters were beingbrought out, didn't even have our drinks yet either, it was not a nicefriendly relaxed atmosphere at all. The waitress then kept leaning overpeople while trying to eat the starters to clear away our pulled crackersshe then proceeded to collect in the sorbet dishes while I was still eatingthen when main courses arrived not all came at once and we had to sit andwait on others after asking waitresses when they would be coming, the samewith desserts, people had to sit & wait on some despite numerous requests for them then our second drinks order had to be chased up 3 times for one of the drinks. By this stage we were eager to leave as we were extremely disappointed. I understand it was busy however good service should never be compromised. I did e-mail the hotel to complain about my experience however the reply I received was also disappointing, it was basically sorry my waitress was so efficient, we were busy & everybody else enjoyed it!

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Stacey N . 2015-12-30

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We went 12/12/15 food good atmosphere could have been better we waited a while to be asked is everything OK we where just about to give it the thumbs down when that happens but the staff brightened up later on more people came in and helped the atmosphere the food was good but the dry staff would stop me going back again I'll try it a second time if the same as the 1st time I won't be back even if the food is good

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Ian o . 2015-12-13

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great meals with very nice and pleasant staff in particular barry'' who was the head waiter,could not be nicer,

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donaldlee4 . 2015-11-15

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I love this venue. Food is amazing, great service and such a cosy atmosphere! I would highly recommend this venue

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Lisa Marie G . 2015-10-30

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Have been here many times and will continue to do so, top quality food, great service and good prices.

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travelled1311 . 2015-10-27

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We eat here quite often and always find the food good. Yesterday was no exception, we had main courses and sweets. The fish was excellent as always and the chicken and Bacon Bake very tasty. Service as always unique.

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ShEW65 . 2015-10-07

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Excellent food and good service. We tried to eat on a Saturday without booking but we're so busy could not fit us in so went back on the Monday and it was well worth the wait.

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Mags M . 2015-09-28

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Ate here 3 times during our stay in Scotland, food and staff were very good, would recommend the beef and ale pie.

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Chrisada2009 . 2015-08-31

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I (we) used to eat at the Robertson every few months and it was always very, very good. The steaks were superb and the staff couldn't be of too much help. Sadly, things started to slip, and our latest visit will be our last. The starters were lacklustre; the mains were barely adequate and the desert menu was woefully diminshed. To be honest I came away with a deep sense of disappointment - I really used to regard a trip to the Robertson as a treat, but won't be back and I'm sorry to say that!

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Anthony G . 2015-08-23

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Excellent menu with good ranges of choices for all meals. We tried about a third if the menu and found our choices to be tasty and satisfying.

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Gillian C . 2015-08-16

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A comida no restaurante Robertson Arms eh deliciosa ! Pedimos uma steak e estava saboroso demais ! Otimo atendimento e lugar agradavel ! Gostei.

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Luciaxxxxxxxxxxxxxxx . 2015-08-08

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First Time I visited the restaurant at the Robertson Arms The main reason was to celebrate my Sisters Birthday who only lives 5mins away.We booked, which I would always recommend at any restaurant, we were greeted by very friendly staff & made most welcome. I shared breaded deep fried mozzarella cheese sticks & chicken pakora, lovely, followed by a sucullent melt in the mouth sirloin steak and then sticky toffee pudding.Alas I can't comment on the bill because my brother in law paid ! thank you, rude to ask especially as it was a test for my Sisters birthday & mine next week. Would I go back again YES.

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Simon R . 2015-07-25

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I have been to the Robertson Arms on many occasions, albeit not for around four years. I am afraid to say the standard of the food has dropped dramatically. There were 13 of us on this visit ordering a varied spread of the menu. We were told of the Sunday roast which you would've expected to be a proper full plateful of good wholesome home cooked roast, not the case I am afraid. What was produced was two small slices of roast Gammon a few potatoes and some overcooked vegetables. I ordered the Robertson burger which on previous visits was a good home fashioned burger. What was served this time I can only describe as a grey perfectly formed frozen job - for the price being charged I can only say it was very poor. All present did say our food was warm, but served on cold plates and portion sizes were very small for the price charged. I am afraid to say I and all my family and friends have paid our last visit.

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eldorussell . 2015-06-03

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very friendly and very good meals and good rapore with the owner not very far from where I stay so it is very handy for having any type of meal

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Andrew D . 2015-04-28

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First class meal last night, been a few times and never been disappointed. Excellent service, food and just love the atmosphere with good humour thrown in from the management team.Do yourself a favour and visit soon you won't be disappointed, might be best to book beforehand as it's popular with the local.

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Stuart H . 2015-04-25

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Really good food choice and service. very friendly staff, good service. Hotel is oozing character with a nice cozy fire lounge to relax with after dinner coffee.

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frank r . 2015-02-16

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Have visited this hotel numerous times and on each occasion the service, friendliness, atmosphere and in particular the food has been top quality. Restaurant is always steady which reflects its popularity. Excellent selection of food and drink.

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iain c . 2015-01-23

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Went there last night 3 course meal for£20. Value for money. The inn on the lochAnd Cartland bridge hotel should send their staff out to see how it should be done.I spoke to a number of women from the wrii who were there,all in agreement with me thatPresentation quality and service could not be faulted.

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Pat R . 2015-01-08

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Went in on spec while going home from Edinburgh. Was pleasantly surprised by friendly welcome and quality of food at a very reasonable price. We will definitely be returning on our regular Lanark to Edinburgh trips.

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Ammr1944 . 2014-09-03

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Took my mother, father and brother in law for dinner last week as per usual the meal was delicious and the service was spot on. This was the first time we had been in the extension and it really was superb.

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Allan B . 2014-08-24

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Well worth a visit. They have opened a new extension to the restaurant and also an arae where you can go if you just want a coffee or similar. The food as always was excellent as was the prices. Very good value for your hard earned money. Some reviews comment on the service from an individual. Yes the gentleman at the bar does appear to be rather curt, but he is not in any way rude or impolite.In fact if you re visit you actually realise it is just his way and he is actually a nice guy who does have his own unique people skills.. Perhaps the fact that all the other staff are so open, friendly and chatty ( special mention for Emily, an asset to any business) just shows how different we all are in our own ways.Be a funny world if we were all the same !!!Look forward to our next visit to The Robertson Arms. Thank you to all the staff for all your hard work.

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ourmillie_11 . 2014-08-20

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Familiengeführtes Hotel mit Restaurant, sehr sauber und gemütlich! Das Essen war sehr lecker und das Personal sehr herzlich. Neben dem " Barony" in Biggar unser zweites "Standbein" in der Umgebung. Können wir uneingeschränkt empfehlen!

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Sabine B . 2014-08-08

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We had another great meal at the Robertsons arms again on Saturday evening , this is the first time we have eaten in the new extension , which is a great addition . And we finished our drinks in the new lounge which is lovely and cosy , all in all , brilliant locally sourced food , good service , reasonably priced bottle of red , and all within stumbling distance from my house !! What more could you want

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Tony B . 2014-07-22

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Before writing this I took a quick glance at the other reviews and generally got the idea that the down side was the customer service received... agreed this is slightly off putting but at the end of the day its clearly a family business and not everyone us cut out for customer service but if you look past that and put your sensitivity aside and focus on the important topic here... the food! I always order the steak pie, not very adventurous I know but it definitely is near to perfection! The traditional pub look and atmosphere definitely adds to the charm and you can't fault the large portions of tasty food and well poured drinks! We were lucky to get a table last Sunday as the other diners had the right idea and booked ahead but to me this speaks volumes to how popular this wee gem is.

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Lisa M . 2014-06-24

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When our group of nine called in on a quiet weekday afternoon, we received quite the grumpiest reception, from the manager, that I can recall this century. Food was okay and service was prompt (although he must have saved some time by not bothering to wipe the caked on food from my glass). The whole meal was served up with glowering looks, monosyllabic mutterings and the sense that we'd ruined someones quiet time. Sorry to have put you to so much trouble, next time we'll look elsewhere.

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GardenerB0b . 2014-06-19

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As it was my daughters birthday we decided to go to the Robertson Arms as it's local to where she stays we went up to the bar knowing it would be busy as it's Father's Day my daughter asked for a table for four the owner was damn right rude he glared at her and decided that we could have a table but said you will need to eat quick and there will be no gaps between courses as your table is reserved for seven o'clock this was five o'clock he then took our order as quickly as he could I have never been treated like this before in a restaurant and most definitely won't be back and wouldn't recommend it to anyone

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Debbie O . 2014-06-15

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Went here for Dinner on Mothers day. There was a mothers day offer advertised with 3 courses for adults £15.95 and children £7.50. 3 choices for each course. When we started to order it very quickly became clear that children were not expected to order from that menu although it was advertised as including children. One of my sons had to change his choice three times because what he ordered wasn't available in a child's portion! (I ended up ordering what he wanted so he could have some!) It was fine but the waiter (who I think is the owner) was extremely rude and unaccommodating and made being there with children (on Mothers day) very awkward. In fact at one point he ripped the order off his pad, threw it on the floor and stormed off! Anyway the food was nice but the service was appalling. To have that man front of house is a huge mistake and he clearly doesn't want to be there anyway! We will not be returning which is a shame because I like to support small local businesses and used to recommend it to guests who stay in our holiday let. Not any more I'm afraid - I have no time for people who can't be civil and polite to their customers and advertise misleading offers and I would hate to think he would serve our guests in the same manner!

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Lynda M . 2014-04-14

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As we live a short distance from the Robbie arms we are frequent visitors , and yet again we had a great night with another 3 couples ( neighbors ) last night , we have to say that we found the food , drink and service all great as usual ! We had a table of eight in the existing bistro area and it was nice and busy with a good atmosphere , the food was brilliant , roasting hot and served quickly by the very knowledgeable waitress and waiter , the drink flowed well and was reasonably priced , after out meal we sat in the new lounge area to finish our drinks , this is a lovely addition to the establishment , lovely atmosphere with nice comphy leather sofas and chairs and an inviting roaring fire , will definately be back and we are lucky to have a such a quality place right on our doorstep .

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Tony B . 2014-03-30

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Back at Robertson Arms twice recently for a meal. Good food , well cooked. Spotlessly clean. Excellent value for money. Situated at the bottom end of the village, with ample off street car parking.

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ourmillie_11 . 2014-02-16

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This is my second visit to the robertson arms, once in the restaurant for a wedding and tonight at the bistro. Excellent food and service, staff are welcoming and friendly. Well priced and definitely worth a visit.

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mulvy1 . 2013-12-31

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My fiance and I popped in here on our way home for a meal. There is the general lounge area and the bistro/restaurant. We had our meal in the bistro/restaurant Plenty of tables. Quite a good choice on the menu although some choices were a bit over priced. My fiance had the roast of the day which was pork and I had the macaroni/broccoli bake. Food came quickly and was hot. However macaroni/broccoli bake was disappointing. Food tasted nice enough but macaroni was not home made. My fiance's meal came on a large plate but the meal was sparse to say the least. Nice enough food but would not return in a hurry.

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GelaScotland . 2013-11-27

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Been over a year since our last visit here. Thought we would try one last time to see if any improvement on the service. Unfortunately there isnt the guy that owns it couldnt give a stuff,and he makes Basil Fawlty look 5 star. He take no time to engage with customers, mumps and moans and is just generally rude. As for the food it has also gone down hill. The food was luke warm and looked as if my steak had been microwaved then thrown on a griddle to mark. It was a terrible looking grey colour throughout. It a shame as this place could be a gem and the said gentlemans wife and son are the complete opposite. Take a tip folks lock him away from the front of house!!!!

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nedster1 . 2013-11-02

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We popped into the Bistro bar but we were mad to feel as though we were intruding. The moustached gentleman serving was very brusque and not friendly at all. Although the bar was clean and the food served was ok his attitude was very off putting and we will never return.

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checkoutgal . 2013-08-15

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First experience of the Robertson Arms was in their Restaurant. The welcome was expertly handled and from there on the evening only got better. The menu has a reasonable amount of choice but enough that a decision was not straightforward. The meal itself was excellent and the food prepared and presented to the highest standard. Have made several repeat visits and have never been dissapointed. How could one complain and why only the 'average rating?Lets turn to the Bistro. Food is of the same quality if a little more basic but none the worse for that. The greeting is not. The man behind the bar had difficulty in putting down his newspaper and his attitude from there on saw little if any improvement.All in all you should make a careful choice at the Robertson. This is an award winning establishment and the Restaurant and the associated staff gets a resounding thumbs up. The Bistro is another matter entirely, avoid unless the barman is on holiday!

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AlfieC15 . 2013-08-12

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Had family staying and took them for a meal here, two of us had chicken pie and the other two had steak pie. All plates cleaned, the food was lovely no complaints from any of us. Landlord is a character and very helpful.

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Elizabeth R . 2013-08-07

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After reading the various reviews regarding THE ROBERTSON ARM, I was truly disappointed with the experience I had earlier today!!!I am a wheelchair user, however it states that it was wheelchair accessible ... It was yet it seemed to be A HUGE PROBLEM FOR THE OWNER!!!Having to move chairs to allow me in to a table... He commented about HEALTH & SAFETY!!! WE WERE THE ONLY CUSTOMERS IN THE WHOLE PLACE!!!He should have been glad of the custom in this recession, yet it was almost as if he was mad at us for invading his QUIET TIME!!! Lets just say it was a one and only visit, the food was merely... Fine, nothing special... Just fine, it filled a gap , nothing more.Price was a little over the top considering the food was simply... FINE!!! Sadly, I will never return to this UNWELCOMING, DRAB LUNCH EXPERIENCE!!!

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Valerie W . 2013-06-20

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Visited The Robertson Arms Hotel for a bite to eat last week. We were welcomed very warmly and treated individually throughout our visit. Food was delicious and served quickly. Highly recommended if you are in the area.

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GrumpahGeoff . 2013-05-26

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A great hotel in a drab village. Excellent meals, friendly staff , comfortable rooms Bedrooms and bathrooms have nice little personal touches and our room had a super kingsize bed!

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v_marcinkiewicz . 2013-05-11

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Lunch for 6 earlier today. Nice comfortable surroundings and good service. Food very pleasant -Presentation fab - watch the prices though - slightly on the expensive side.

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Jinnet . 2012-11-18

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We've eaten here quite a few times now and it has never ever disappointed! Efficient, courteous and fun service! A great menu! Quality of meals is excellent, and is always good value! A firm local favourite!

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ADouglasBoy . 2012-10-21

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2pm & looking for somewhere to have a bite to eat on my way back from a site meeting, I happened across the Robertson Arms Hotel - advertising food all day. Well prepared to make do with Burger and chips given the time of day, I was delighted to find quite a pleasent menu.I ordered the fillet steak with a Chasseur sauce. I was one of very few in the bistro area and the gentleman at the bar served me couteously and quickly. The meal also arrived within 10 minutes and it was excellent. Fresh crisp chips in a seperate bowl, Chassuer sauce on a gravy boat and a very succulent fillet steak cooked exatly as I had requested - rare.To find somewhere in a small village like Carnwath were at 2 in the afternoon such a feast can be served is rare - and I will definitely remember it for the future.For passing visitors there is a samll car park and as a hotel you can always make it into an evening meal and overnight stay. If rooms are anything like the food I had they will be fit for a king.

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Colin H . 2012-10-19

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