Riverside Inn Saltford in Bath and North East Somerset

In the area unfortunately for a funeral. Traveled down from North Wales. We could not fault the Riverside Inn. Our room was absolutely spot on. The whole place was spotless. Holly and the team were so friendly and helpful. Highly recommended.

Avoid, food mediocre at best but my biggest problem was £125 fine for using there car park. There are a few signs in the car park but no one told me on entry to enter vehicle details. I was then fined but told by the manager that if I appeal with proof of purchase, which I did, it would be cancelled. 4 month several emails and calls later I have had to pay £125. The manager showed no interest in helping me out. On and off I have been going here for 20+ years, but never again and I will be sure to spread the word as far as I can to friends family and social media. Avoid at all costs.

We stayed for 2 nights over the August Bank Holiday weekend. We ate in the restaurant for breakfast and an evening meal. We feel got a good experience of The riverside inn. We was a little concenred after reading the reviews. We were totally wrong. I think I need to address the parking concerns: there were no concerns!! As you walk into the bar which is also where you book in for overnight stay, they have many signs pointing out the need to register your number plate, 2 of the signs are upto 7 foot high!! Should be no reason to not register your vehicle being in the car park. Food: The pizzas were real nice (I do not usually eat pizza) Rooms: We had a nice sized room, lovely view of the river Avon, over looking a lock and a weir. The room was clean, good size and well equipped. A fridge with bottles of water and fresh milk. Staff were helpful Bar was quiet. Bar staff were friendly and allowed us to taste test a couple drinks. A beautiful area situated between Bristol and Bath. We would definitely return!!

I was expecting a lot better service from the staff the park was lovely for the kids but we were all sat out side waiting for out food when it came out it was very poor chicken was so hard garlic bread snapped in half kids didn’t even touch it! When spoke to staff about it they didn’t do nothing.. then my freind wanted a water and charged 2 pound for tap water that’s crazy should be free in this heat…

Thank you to Poppy & Amber & team at the Riverside. We had a last minute stay on August 5th having had something of a disastrous journey South. Poppy & Amber were were very helpful & accommodating and this got things back on an even keel. Lovely setting on the river. Room was nice and clean; the elephants are a nice touch, paticularly the googley eyes. Cheers

Me and some friends came here for a couple of drinks. We were very disappointed by the drinks all being served in single use plastic cups. You'd think being so close to nature they'd want to preserve it in some way. Biodegradable and compostable cups are an option and it was the middle of the day so surely you can't constantly be worried about customers smashing glasses! When asking about menus and food options staff came across rude and unhelpful - like they just didn't want customers to order food and about 3/4 food items were off. The view is the only thing going for it.

Hi we stayed at your absolutely amazing venue last night for my nueces wedding. I just wanted to say how awesome the whole experience was ,the venue and rooms are outstanding and the breakfast to die for. Your staff were incredible and a credit to you....thankyou.

If you type in your reg at the bar then there's really no need to worry or stress. The restaurant does lovely food served inside or on the patio. If you bring the kids and sit outside there's a large park for the kids to play in and benches out side the park for you to sit and drink and eat. If you sit by the park takeaway menu is only available to you but this is still super tasty stonebaked pizza and chips or chicken burger type food which is still amazing to be able to sit and eat in a chilled atmosphere where your kids can blow of steam is a rare gem! Perfect for families! It's by the river so make sure you take in the views and have a little stroll while you wait for your food as you get a little buzzer to tell you when it's ready. Looking for somewhere to relax in the summer this is my favourite place in keynsham Saltford area!

What a great location. What a miserable monetising strategy for extracting cash! I visited the pub briefly to visit a friend who was DJing and failed to see notices about payment charges. The only sign apparent in the pub: "Register your vehicle" (from memory) made no mention that this was mandatory to avoid a charge. I have sympathy for the owners who are attempting to regulate parking but judging from my experience and others on Tripadvisor they are failing badly and causing much acrimony amongst their legitimate clientele. See other reviews for their parsimonious response and wonder why - in view of their failure to alert customers to the charges - they have not devised better ways of communicating it. Madness is doing the same thing over and over and expecting a different result. This is a business that seems very casual about charging £60 or more to honest patrons; this will not garner much goodwill.

We received a £100 penalty charge when we pulled into the car park early on Easter Sunday, before the pub was even open. We had to sort out an issue with our young daughter and left the car park a short while afterwards. We appealed on this basis and it was simply refused. We didn’t take up anyone’s space in the car park and the pub wasn’t even open. Truly shocking money grabbing behaviour, I will never return here as a customer and would recommend that others avoid it at all costs.

Terrible food, terrible service, slow for food to arrive, then to top it off got a parking fine even though we checked outer car in. For that reason alone avoid, what a terrible pub.

Really disappointed. I did have a meeting with some friends from italy there but not able to attend because on their website there is a link (direction button) which took me 1h far from that destination. When I relized it was too late. Now it is almost 1 week after my friends told them to amend the website and it is still the wrong destination. Excuses not accepted. I have missed my friends and not sure when I can meet them again.

WOW you must be desperate for money, would it be too much to ask that staff inform customers of parking arrangements. We visited the venue with a view to having a wedding reception there for 50 + people after checking out the facilities . We came away to consider this, however within 2 weeks we received a parking fine. I've run numerous times but no response. Don't worry about replying as from what I've seen it's always the customers fault . Regardless to say we won't be back and won't recommend

Warm welcome friendly staff . Great stay over . Rooms well thought out excellent facilities. Even meal wood stove pizza delicious , great entertainment acoustic Sunday performance . Very relaxing . Views fabulous . Great nights sleep. Fabulous breakfast.

Angry that no staff at all could tell me when ordering that I had to register car ? 2 huge fines now & as a OAP is going to be really hard to pay ! Stupid way of attracting customers!

Great location looking out over the River Avon, shame about the quality of the food! The hunters chicken was a tough, cheese swamped bowl of hard to eat food. This was served with overcooked fries. Stupidly I thought we'd give the Riverside a chance even though it's had some recent bad reviews. Never mind, I've learnt my lesson!

The lad serving us was nice enough but the manager was grumpy, not warm. No service to take food out, understaffed I presume. I had the pizza, it was expensive and, honestly it was horrible, like I've had better pizza's in supermarkets, you expect better quality than that for £13. I don't understand this modern fascination with skinny fires, not everyone likes that, I reckon it's to cut costs or something so for the price you feel like you haven't got very much. Anyway the skinny fries portion was tiny and it was £6, should have been £2.50 at most. There was no chunky chips, I love proper pub chips, very disappointing

Booked a table for 1pm the carvery food wasn't to it's expectations. When seated at our table just about to eat the Yorkshire pudding stone cold and rubbery tried a roast potato tasteless and inside dry . The Turkey was dry chewy. Big disappointment only good thing to the meal carrots edible. Complained to the waiter. Waited 20 mins for management to come over . When she did I explained how the food was the lady spoke over me completely rude. I told her not to talk over me I haven't finished telling me I ate some of my food wasn't going to give a refund . Of course I became annoyed it's unstandable surly when someone telling you the food isn't cold and we have no complaints. Unprofessional spoke to me like a child . In the end received half the money back absolute joke in the end me and my son had a KFC in the end and my other member of family had to go and eat somewhere else so I would advise people do not have a Sunday carvery there absolutely tasteless cold and disgusting don't waste your money

I attended a wedding here with my mum who is coeliac, the venue were made fully aware that there was a coeliac guest attending the wedding and were given a table plan with her name highlighted so they were aware of who she was. The food was buffet style, when we asked the staff what she would be able to eat we discovered there was nothing suitable for her at the buffet (due to her not eating chicken). The licensee of the establishment (Holly-Jane Woonton) offered to make a bacon roll from scratch with a gluten free bun, this was brought out and given to my mum 10 minutes later. Having consumed a bite of the roll it was quickly apparent the bun she was given was in fact a gluten containing bun, after questioning this with the staff in the kitchen I could see the two gluten free buns that were set aside for her were still sat on the side. I made Holly-Jane aware of what had happened, she approached my mum with an unsympathetic apology and accepted liability by offering her a bottle of wine – not much use to her as she then spent 3 hours being sick and unable to sit or stand. This is complete and utter negligence on the staff’s part as they were made fully aware of her condition prior to us attending the wedding and again face to face on the day. There was no empathy or concern from Holly-Jane when I explained how dangerous the long term effects can be for someone with coeliac disease to consume gluten. Allergens were absolutely not taken with the severity they require at this establishment.

Fabulous location for the sunshine. Fabulous service and friendly staff making us feel very welcome. The kids play area is a great extra. There’s lots of areas to choose from to sit and relax and the menu is great. Highly recommended from me.

Went out with the family for Mother’s Day the roast was brilliant but the desert had let it down having a hot fudge marshmallow sundae and it came out in a coffee cup looking like something you’d get at a kids fun day.

We visted last night and had an amazing experience. Very cozy and homey hotel with very friendly staff who were both helpful, very welcoming and went above and beyond to make our stay great. Great location with views of the river and shops close by if needed. We had the double room with en-suite. It was super spacious and very clean and even provided tea, coffee milk and water. Great location close to town with plenty of parking. Looks exactly like the pictures. The breakfast was yummy and they were brillant in catering to both me and my partners likes and dislikes with the full English breakfast. Amazing hotel for both price and staff will definitely return. Couldn’t recommend enough !!

A few weeks ago I have rcd a Court Order from Northampton County Court a parking fine from Parkineye a didn't know you had to pay to park there having been there a few years ago I purchased a pint using my card drank the beer and left the pub only there for 55mins and the fine is £180 I have just sent my honest reason for not knowing about parking charge I am a 82 Yr old man with health problem which hopefully is going to be sorted by NHS

I’m not one to complain but on this occasion it was not the best food was nice, but I’ve had better from this place and when we ordered desserts we were very disappointed firstly by the size of the desert and that they arrived separately meaning we wasn’t able to as a family even though the restaurant was very quiet

The carvery was very nice and plenty of vegetables etc. Enjoyed the desserts as well, as was a last meal before going to France for a few weeks. Signed in as had been prompted by all the signs and the system appeared to accept my input with no errors as I thought. Obviously something didnt compute in the system as when we returned to the UK 7 weeks later we had a £100 parking fine and was over the time we could appeal. I phoned the Riverside Inn and unfortunately it went to message system, where I asked for someone to call me back about this. No-one called back the next day and no call received ever. I then had another letter the next day advising I could appeal with mitigating circumstances. I had the entry and exit stamps for the border which showed we werent here but only had a bank statement showing the receipt for the meal that day. Oh wow we have now had a reduced charge to pay or go to court. I have paid this as have lost the will to go to court and try and fight in Northumberland (its a long way to go and would cost me more than the amount for petrol). If we ever venture back to the Riverside Inn it will be in someone elses car so I dont get saddled with this again. I would suggest to anyone who uses the pad to sign in with the registration that you video the process so that you have some proof that what you entered in was correct and the response from the machine. This is the only bit of proof I wish I had. If its my fault then fine but I believe I did due process and complied with the instructions. Technology sucks!!!

I visit riverside a lot with family and friends. I used to love visiting when pregnant, buying a drink and taking a stroll. The pubs has such beautiful surrounding scenery. When mum baby was born I visited the pub to see friends and introduce them to my little boy. I like many others who have reviewed the pub received s parking charge from parking eye. I sent parking eye proof I was a paying customer of the pub on said date and they rejected my appeal, nearly a year later I received a warning from DCBL chasing the debt on behalf of parking eye. I read the reviews on here and noticed Hazel had replied to them offering to cancel the charges. I can confirm Hazel cancelled the charge for me after I contacted her. The poor reviews on here regarding parking charges are very unfair and not a true reflection of the pub and it’s values. I have visited the pub since and will continue doing so - this time entering my car registration of course! Thank you for your excellent customer service. Past, present and in the future. Esme

Fast service, friendly staff, beautiful outdoor seating overlooking the river. The food was excellent. The cask ale on tap 6X was also very tasty.

I booked this restaurant for a long awaited family gathering. We had visited a few years back and had remembered the restaurant and staff to be excellent. I read the most recent reviews online and they were ok - not amazing. As the restaurant is...

Just had a lovely Sunday carvery after watching the finals of our petanque singles and doubles games been a very pleasant day in a very lovely setting.. very lovely staff

We stayed for a couple of nights at this well- situated B+B near to Bath, where we attended a Michael Bublè concert. The staff were amazingly friendly and efficient, and the food served by this Inn was well prepared and good value for money. Would...

Came to have a carvary today I am not one to complain about anything but we were left very disappointed. The food was very bland and the potato’s had a awful taste to them. The meat was like rubber and the cutlery couldn’t even cut...

We booked this hotel on our trip from Germany to Cornwall in Earley July, we did not want to do the trip in one go. The hotel was just great - lovely outside covered seating area, & the Staff were very helpful in all was...

Been down to Cornwall I am a chef and was going down to cater a wedding, booked an overnight stop on the way down at a place called the Ring'o'Bells in Hinton Blewit and it was AMAZING, with hindsight I wish we had booked for...

We went for Mother’s Day and was a sunny day so arrived 2pm for our 2.30pm meal. We were refused a drink until we sat down at 2.30pm. We were with a disabled gent and had to hang around the car park with everyone else...

Thanks to Holly and her team for such attentive service through out our experience. They very quickly made available comprehensive information specific to their wake services. Lots of food options available. They were great help in arranging a memory board, and maintaining quick communication throughout....

Avoid! Nice pub, great location but terrible customer service. Cancelled our Boxing day meal 1 hour before our arrival!!

Tiny plates, nowhere to put chicken bones. Thick batter on fish. We mentioned this but no apology was made.

We held a big charity event here yesterday, 220 guests and a live band! Holly and her team were excellent, bar and food very well organised to avoid long queues, glasses cleared away efficiently and staff very helpful and friendly. The setting was decorated beautifully...

The pub is in a lovely spot and the sun was shining but the coffee was appalling. One coffee was returned and the replacement was no better. Service not great at the bar either.

Went for a beer , will NEVER EVER Return . The car park has CCTV cameras linked to a company called PARKINGEYE . The signage is not visible , the staff in the pub do not tell you , After you have had your average...

Parked in the car park only to find the pub was closed one morning, got find £100 for half our visit.Parking terms not clear enough for an 86 year old pensioner. Beware when parking here

We only stayed the one night but wished we booked another, beautiful location right next to the river, loved the tranquility of it all. The room itself was lovely and very comfortable and the breakfast also very tasty! Lovely staff too all very helpful and...

We had a delightful 2 nights stay . Location is perfect .The room we stayed in was comfortable and spacious.The staff were excellent and no problems with the parking as mentioned in some reviews plenty of notices around the inn informing you to register the...

Awful stopped with my kids for a quick drink wasn’t informed I needed to enter my registration details anywhere and a few days later a 100 pound fine turns up. Most expensive glass of coke I’ve ever had. Been reading all the responses from the...

Great location, really friendly and helpful staff, room with a view (6) , nice bar , great Caribbean food (there were other options equally good) and lovely English breakfast! Superb location for Bristol Bath Rail Cycle path and Two Tunnels! Could not find a fault...

Stayed for 2 nights weekend early September, great find, everything you need. Felicity was a great host - nothing was too much trouble. Very peaceful bar - no major noise issues although a party being held in function room on first night. Food - excellent,...

Last month I picked my son and his GF up after they’d had a drink and some food here . I pulled off the road and turned right into where the boat yard is (not into there actual car park) And waited for my son...

Had dinner with friends here. It seemed a good idea at the time. Four days later a parking fine landed on my friend's front door mat. Loads of people are complaining about this, not surprised. It stinks.

We had 1 round and ended up with a £100 parking fine. Not clear at all that we had to pay for parking and from reading the other reviews on here, other people are in the same boat! Very unprofessional of the staff for not...

Bit of an oddity. Staff were friendly enough. We stayed for one quick drink and have now been hit with a £100 parking fee. It's really not at all obvious that there is a parking charge. We do have a blue badge and are pretty...

Went to this pub for food with my family when we got there the pub wasn't open so we left ,we then got a parking fine from parking eye we we only sat there waiting for this pub to open , we were only there...

river view from room great english breakfast staff friendly and helpful room clean with all things in it you need

Visited the riverside on the 15th of august, my family and I came for the carvery and it was honestly one of the best carverys I’ve had in a long time! All order was done by app which I did struggle with at first but...

Having booked a table for 3 people for a Saturday evening at 8, we were told that they were no longer doing food. We were told that it says this on the website (the website actually says they serve food until 8.30pm). We were told...

Ordered fish and chips and there was an awful solid rubbery bit of fish in the middle which was difficult to cut through!! Most odd. Did not want replacement food because just looking at strange fish made me feel a little sick. Told the staff...

Coffee cup had lipstick on ..wine glass was dirty...steak and ale pie we returned ..still waiting for refund.as manager unable to do this and then recieved £100 .parking ticket from parking eye.....keep well away..

Nothing above average quite disappointed with the service and the food. The play area however is absolutely great and we throughly enjoyed that

Arriving mid evening we asked for a table for drinks ands then told we had to download an app to be served and to be quick about it as they were planning to close soon. Difficult to achieve in a hurry and one of party...

We were visiting as a couple for a weekend away. The service was good, food arrived in time on the app and was fantastic. Sadly a week later we got hit with a £100 parking fine for using their car park despite informing them we...

Stayed 3 nights to visit Bath and loved it . Free parking and very frequent buses to Bath about 5 Mins away. Very pleasant staff and great breakfast which we had every morning outside overlooking the river.Loved the location .

Beautiful location, fantastic staff, tasty food brilliant service Five of us ordered food from the grass by the play park as we hadn’t ordered booked. The online system was slightly clunky but OK We had a mix of salads, burgers and a pie. All were...

Visited the Riverside Inn and was very impressed with the venue, including an impressive play area for children. Despite the Covid 19 restrictions the inn was busy, the staff are very busy but still found time to chat to you making you feel welcome. The...

Late Wednesday afternoon visit for quick drink. As many staff as punters (an ominous sign on a sunny half term day at 6pm). Forced to download & order on the worst App I’ve ever experienced. Lousy selection of drinks (1 ale); poor service (staff watched...

We visited this restaurant on Sunday 30th May. This was the worst experience ever, took over 1 hour 10 minutes to receive our drinks that we had to order on the app. Even worst for the food, it took 1 hour 45 mins from point...

Welcome to hell! A beautiful setting but a restaurant run by complete idiots with no experience in how to interact with customers. From the moment we arrived we queued (even though we made a reservation) 15 minutes later we were told we could sit in...

Walked from Bath approx 1.1/2 hours for drink. Struggled with ordering a drink on our iPhone. Although five members of staff on duty when we walked through to outside table no-one appeared in next 20 minutes to see if we needed assistance or wanted help...

The location is great but I ordered the fish and chips and it was so disappointing.. The cod barely had any batter and was really small and grey. I assumed that was just how it came but every fish and chips dish ordered after mine...

Fabulous setting, great staff, fantastic food!! Nothing was too much trouble even though its a long walk back and forth to the pla area.

We visited the riverside inn for a Sunday lunch as it offers gluten free option including gravy. After ordering on the app we were told this wasn’t the case as there was no gluten free gravy the waitress came over and said but it’s ok...

Went here for a meal (we both had the steak on a rock) for the first time since lock down began. I was really worried as I've been avoiding places like this (the scare of going in public places) but my partner convinced me to...

Very well thought out and put in place covid measures. We have ate here a few times recently and always been impressed with the food and helpfulness of the staff. I had to leave a review today tho as the vegetarian Sri Lankan curry was...

It takes a lot for me to complain, but boy where to start!Came in, sat down, and placed our order via their app due to their covid guidelines. So far so good. We then were made to wait 45 minutes just for our drinks to arrive! We weren’t impressed but hey, maybe they were overly busy so let it slide. Our food then arrives! I was served curdled cauliflower cheese and curdled leeks *vom*. My friend was served potatoes that were literally black and rotten *vom again*, and her daughter was served fish that was literally raw and inedible so had to go without altogether! The only ‘meal’ that was ok was my daughters, who had cheesy chips, of which we had to pay extra just for her to have ketchup with, seriously you go for a meal and have to pay for ketchup?! We couldn’t do anything about it because there’s no system in place to be able to do anything, we weren’t allowed to leave our tables. On the off chance a waitress was dashing past and I caught her eye, she asked if everything’s ok, I told her no and pointed out the curdled, rotting and raw food, to which she never said a single word, no apology nothing, just took our plates and walked off. She turn came back (and this bit I really couldn’t believe because the manner she said it in was disgusting, I can’t believe how rude she was!) she turned around and rolled her eyes and said “you should’ve told the manager, she’s in the same room!” And walked off!! I’m assuming when she meant the manager she meant the woman who was sat in a private meeting with a couple arranging their wedding! 1) how on Earth were we to know who the manager was? 2) As if we’d interrupt a business meeting with a bride and groom to complain, and 3) what kind of response is that?! Honestly I’ve been hundreds of pubs/restaurants all over the country as my son is a Michelin star chef, and I can honestly say that I have NEVER, come across such poor food and service, I was left speechless! They didn’t even offer money off our bill. I used to go here often and it was lovely food and wonderful staff, clearly they’ve changed hands and never again will I go here, which is such a shame as the place itself is really lovely. Seriously unbelievable!

This place is the most covid secure pub I have been to since 4th July. They really take your safety seriously. The beer garden was massive but had a pile of rubbish in it which detracted from the surroundings a bit. Food was good and the lady doing the service was friendly and efficient .... will return as it I felt safe enjoying a beer and food by the riverside

Respecting all the covid 19 guidelines We had a great takeaway meal from the Riverside today Staff were very friendly service fab

Fantastic single room, very comfy and clean. Great housekeeping standard. Friendly staff with a warm welcome. Thoroughly recommend.

Last night we had our engagement party (25/1) in the bar and conservatory. Holly and here team were so flexible and helpful it made the planning so easy and the night a great success. Would highly recommend

Large clean room. Really friendly staff. We had to share the whole place with one other guest. Great situation right on the river. Shame the weather wasn't veey nice.

As part of a group of 9 males - we stayed in 4 rooms in the venue this weekend, all the rooms were scrupulously clean, Holly and her staff made us all very welcome and breakfast was great too! Beautiful scenery by the marina & easy reach of the town - highly recommended !!!

Called in and got a table with no problem at all. The food was good and well presented. The prices are a little bit higher but your paying for the view I suppose. The staff were great and so a great job all round.

We were delighted to find this venue to cater for a family of 32 to celebrate a 90th birthday party.We had use of the very pleasant conservatory and the tables had been nicely arranged and candles placed all along.The meals from the new autumn menu were all very nice and were served all together, well presented and hot.Very reasonable priced meals and drinks at a lovely venue. Gluten free options too.Well done Holly and team and thanks for making it a memorable evening for us all.

Booked here for a party of 20 people( mixture of ages...2-89) and had a great time. Most had the Sunday carvery.. others chose from the regular menu, carvery had a choice of 3 meats plus lots of potatoes and vegetables. All tasted great and nice and hot. Good choice of desserts.Had a great table, staff were polite and helpful and we never felt rushed.Thanks ,will be returning

The food was fresh, well served and very good. Nice staff, polite and professional. We really enjoyed this evening, thank you guys!!

We have just had a lovely weekend staying at The Riverside Inn. We were celebrating a birthday. The Riverside is located in a beautiful spot next to the river Avon. On arrival, we received a warm welcome from Holly and her team. Our rooms were clean and comfortable with a view of the river. We particularly like the fridge in our room together with complimentary water and fresh milk. We also liked the thoughtful addition of umbrellas in our room (luckily we didn't need them!). Excellent free WiFi was much appreciated. We ate in the restaurant one evening, food and service were both good. Breakfast was plentiful also. All the staff were friendly and helpful. Also, regular buses from the end of the road run into either Bath or Bristol, useful to know if you don't want to drive.

This place is in a beautiful setting .great for walkers .friendly staff , pleasant rooms .evening meal great value .breakfast was lovely .all in all perfect for a cheap couple of nights away .x

We had just walked in and thought we would sit down and have some dinner. As we grabbed a menu we were told by the lady behind the bar to hurry up and place our order as the kitchen was about to close. Before we could even order our food we were listed with items that weren't available/sold out. My tomato and red pepper soup came out warm full of peppercorns. Which made it hard to eat as the peppercorns made it taste awful. My main was a microwaved lasagne, which was too hot to eat and the texture was unpleasant. My partner ordered medium cooked steak which came out very welcome done and had a distinct taste to it. We think the meat tasted like it was going off. The food was so unappetising we couldn't finish our meals we had to get up and leave. We won't be going back there again.

On arrival (5.50) was told the kitchen was due to close as been so busy and out of various options, and normally the kitchen is open till 9. After we order the couple behind us were told the kitchen was closed, they were the lucky ones! Between the two of us we had tomato soup, goat cheese tart with roasted beetroot, lasagne and steak. Tomato soup was thick and lumpy and just taste of peppercorns and garlic, the goat cheese tart and roasted beetroot was average at best and they must of forgot to roast the beetroot. The lasagne was nuked in the microwave over and over. The steak had a distinct taste of gone off meat and the chips were cold and hard. I would highly recommend avoiding the food here to avoid disappointment. The location and views were lovely on a hot sunny evening just for a drink.

Mother and daughter staying for a weekend Absolutely lovely setting, huge food portions, service exceptional - they can’t do enough for you Room was awesome. Amazing view of the river. Attention to detail and lovely atmosphere. Would definitely Recommend.

Stayed at riverside inn for 3 nights on business . Rooms are modern clean and well appointed , bathroom smart , with a very nice shower . Staff polite and very helpful , service and food excellent , a very pleasant experience , thanks to all the staff .

Came here with the family last Sunday had such a great carvery that we came back again Wednesday evening. Great food, very friendly staff. Great location. Will be going back again.

Visited the Riverside on a Saturday late afternoon, we booked as thought it was going to be really busy.

Visited with a group of friends. The location was lovely but the food was awful. As we were ordering, the chef (if you can call her that) made some very rude comments to the lady taking our order. We felt quite embarrassed. Food arrived 5 minutes later. I didn't think it would be possible to produce 4 plates of food in this time. Chilli must have just been microwaved. My ploughmans was ok. I only ate the bread and cheese as the rest was swimming in vinegar. My friend had the lamb burger and fries but it was all stone cold. This was returned to the kitchen to be redone. The chef reacted really badly and threw things around the kitchen! We did not receive a new lamb burger because it was obviously to much trouble for the chef. I would definitely avoid this place.

Nice place, good food and good staff, good views over the river , river themed inside with rigging, plenty of tables on two levels

We've been here twice in the last 2 weeks for drinks and quite lucky really as they've 2 staff working at any given time (1 on the bar, 1 in the kitchen).

Overpriced, poor service, dog poo in the children’s play area. Reaction from staff when told was “not again”.

Beautiful surroundings but omg awful food the soft shell crab in light batter was swimming in grease, they didn't have the steak and ale pie so my husband was offered a turkey and veg pie it was more like a stew with a puff pastry lid the turkey looked dry and old and the veg looked like leftovers from someone else's plate. I had ploughmans which consisted of pate which had red stuff that looked like tomato or red pepper skin stuck to the bottom of it although there was nothing red on my plate, the pickled egg had seen better days and the pickled onion had green spots on it, the onion relish was dark brown with a greasy substance on the top, the only thing that was ok was the bread and brie. The service at the bar was amiturish and the bar didn't look inviting. This is the morning after and I don't feel too special I'm wondering if it could be the pate. Most certainly wouldn't return, there is a much better pub just up the road the bird in hand fantastic food and service. Don't waste your money go elsewhere.

The Inn is certainly set in an attractive surrounding, tacked away from the main road is immersed in nature; lovely walks offer a pleasant addition to your stay.

I met a colleague for a working lunch, we asked if we could have a quiet table so that we could work and we where offered a table in the downstairs bar that was closed for lunch. This was great as we had peace and quiet to get on

Too busy, not enough staff, inexperienced staff, we waited 27 minutes for a staff member to come over to us to take our order. You have to go to the bar to order drinks and the queues were very long! The queue for the carvery was extremely long. The food was very disappointing. It was very noisy and in general it just wasn’t enjoyable! I felt exhausted after the whole experience. Would not recommend.

We were a party of 8 on a Saturday lunch time ,and the food was very good the staff very friendly and helpful looking forward to the next visit

Arrived at the Riverside Inn at 1.30pm on a Monday for some lunch, and noticed on entering there was a very small function taking place. The barsteward directed us to an area that was practically empty, with just a handful of people eating. So we took our coats off and made ourselves comfortable. Then within only minutes another barsteward hurried across the room and declared that we were unable to order any food as "the cook didn't want to cook anything else" due to the wedding function, but they were willing to serve drinks. So, having no choice, we put our coats on again and went somewhere else. Shan't be bothering again. Rather poor.