Riverside Cafe Tea Room and Gardens in Horsham

Lunch on the 8th hit the spot as always 👍..& has often been the case, 2 😋😋 omelettes were consumed with gusto 👍👍... You know we'll be back & probably for the reasonably priced Christmas fayre menu..👍

Monday 16th Riverside was great for lunch. Been before. Dog friendly and staff very welcoming. Large party of elderly people were also in. One of the ladies unfortunately had a 'vasavagal' incident and one lovely staff member dealt with the situation brilliantly. Very impressive indeed. Highly recommend this place with marvellous views across the countryside.

Went for afternoon tea. This was the best we have had and we have had a few excellent service and was very relaxing over looking river. Would recommend this

Eleven lodges on site either overlooking river or countryside. Spotlessly clean and well equipped with added extras such as soap/shampoo/dish washer tablets. Great café/restaurant/bar on site, with very friendly staff. Plus boat/bike hire. Walkers paradise.

We booked the cafe as we were going out on the boats that are part of the same company I believe. Myself and two friends all opted for the same, ploughman’s and considering it isn’t something I normally go for, I was pleasantly surprised. It was a hideous day, so inside was packed, but the staff handled this well. Consistently checking all was ok and service in a timely manner. Nice to have a licensed bar, so enjoyed a nice glass of red wine with lunch. We were so full from the main, that we shared a cake and more than enough to go around.

Sadly our visit (myself, sister and elderly mum) was marred by a miserable greeting from a male member of staff who told myself that I should of booked- didn’t even get a hello - we ordered drinks and food- waited 35 minutes if not more for drinks- over an hour for food which in the end I had to ask a waitress to check on time waits- only to be told I will check you haven’t been forgotten- no one came back and updated me- the food which isn’t cheap wasn’t up to scratch- soggy batter on the cod, burger was pink in the middle, we never got a check back either - I work in a very busy restaurant so I know bad service and sub standard food

Café with riverside terrace (also lodges and boat hire) which was very pleasant on a sunny August Tuesday! Nice food (cod & chips and a mushroom & brie omelette) well prepared and served by pleasant if busy uniformed staff. A few too many wasps: I think there must be a nest nearby which needs removal: hence 4 not 5 *s. Prices reasonable. They obviously do lots of tea with cakes, scones etc. I had a cake for “pudding” which was delicious.

Brusque, slow service (it took about 40 mins for one main meal), and they do not give you a no-tip option on the card machine. The food was average.

Hired some bikes then back for lunch. Such wonderful staff,they remembered it was my birthday and dressed the table accordingly. Food was brilliant. Can't recommend this place enough.

Been to this lovely venue before, it is situated on the bank of the river Arundel, ideal for walkers, cyclist, boating. Perfect location on a sunny day to sit out in the garden or decking. Greeted by staff, who said no food could be served until 1.30 due to a looking for 40, we were told this included anything that needed to go through the kitchen, such as scone, tea cake. We arrived at 11.00 so this wasn’t, a problem but the tone of the staff was unpleasant making us feel we weren’t welcome. The venue wasn’t busy, people were constantly arriving and leaving but trying to get a table was questionable, staff heard saying we only have a few tables left, however there were a lot of tables non reserved. No sooner had we sat down staff came to take our order ( we have had this experience before at this venue). We went in to take a photo of the cakes and told we couldn’t as the cakes were on the menu. There were staff in training by a bossy lady treating the junior members appallingly and condescendingly (in my opinion) the venue suffers from wasps at this time and an ackrid smell permeating the air very unpleasant, only one wasp noticed. Cake arrived which was very nice, followed at least 10 minutes later by the drinks. A coach arrived at 12.00 with the 40 people. The venue will have lost a lot of business due to the kitchen not being able to manage walk-ins and bookings. Such as shame as it could be a gold mine if it weren’t for the staff. Sorry but we have tried this twice and each time unpleasant due to the staff unwelcome approach.

Stopped for a cuppa & cake en route home from Dorset. Staff were welcoming & friendly + gluten free options were available for my daughter. Will be back when next in the area.

Visited today, having done so before for breakfast, which was loverly. Lunch today, Piza for my partner and Burger with Brie and Chile Jam for me. Absolutly loverly. Service and venue great, staff a credit to the owners, we will without doubt return. I think next time we will book as I can see it will be very busy. A loverly place.

We arrived at midday and had the breakfast everything was over cooked and fried eggs were hard Very disappointing very expensive, last year the food was lovely was wondering if new owners. Won’t be going back

We went for a mothers day cream tea. We were met at the door & greeted by name which was a nice touch. We got the table we requested & the food & service was 5 star. We were not hurried & given a mother's day gift as we left. We will definitely be going back.

Spent a lovely Mother's Day here! We had a cream tea each and the scones were so nice, warm, and mahoosive! You want to be hungry to finish one of these off. My mum would recommend the ginger and apple scone but I don't think you can beat the traditional fruit one. Lovely service even though they looked rushed off their feet! Felt very well cared for and would come again for the cakes :)

March 6th. Arrived for a late lunch ( 14:45) for our 'go to' omelette's, which have been consistently yummaliscious on every occasion 😊👍😊👍. As always, the welcome is warm & friendly, as is the service; which is unobtrusive once the initial check back has been done 👍👍. Until next time..😊😊

I went in half term, for a change of scenery on a mild February day. After a good hike up the South Downs Way, the cafe was the perfect reward for myself and 2 hungry boys, plus the dog! What a fabulous place! Super friendly, great service and really lovely to have somewhere with such a comprehensive GF menu. My little boy is Coeliac and was able to stuff himself on a huge potion of amazing chips and a huge GF cream tea! What a great find and we will definitely be back. Thank you for such a warm welcome.

Beautiful spot for a relaxing cuppa and catch up with friends. Staff are friendly and the service was fabulous. Food choice is good and well presented

3 of us ( plus 2 hounds)met up here for a late lunch, e.g. 3 fab omelettes👍. Always greeted with a smile when we've visited & this visit was no different..😊👍.. Thankyou & see agy you soon ..😊

I took my granddaughter to have afternoon tea with Santa, the staff were very attentive and service was spot on. The afternoon tea was very tasty and quantity was more than enough. When it was our turn to see Santa, the grotto was very festive. Santa was very good, and the gift was also very nice. All in all I would definitely recommend the tearooms to anyone. Well done Riverside.

Arranged for a friend's hen to take place here for afternoon tea, first time I had visited after so long driving past. The whole afternoon was lovely, cosy atmosphere with the log burner and views of the river and hills, Food was delicious, we all had varys of savoury and cream team, all the food was lovely and fresh and the scones were amazing! Staff were lovely and accomodating and allowed us in early to decorate a bit although the venue is lovely and wasnt really needed 😊 very reasonably priced also. Will definitely be coming back, thank you!

Me and my girlfriend have been coming here for ages now, since we first dropped in to try it out. I can honestly say we have never had any issues with the service, food and drinks or Frankie and her lovely crew. I think anyone who puts in a poor review without speaking to the staff about a problem, should maybe just stick to MacDonalds or somewhere similar. We've tried lots of different meals, at different times of the year and day and have not been disappointed. For the people who moan about it being pricey? I'd say in the current financial climate, you'd be hard pushed to find somewhere cheaper than here, except maybe a burger van or Mac D's. So if you want somewhere nice to sit down and have anything from tea and a cake, to a full meal with dessert, we would recommend Frankie and her team. Oh, and we drive about 45-50 minutes from home especially to go here, as it's worth the trip. Bob p.s. The boat hire is good fun too. Just look out for the people who ignore the speed rules as soon as they're out of sight!

We celebrated as a group of 16 today for a baby shower inside the tea rooms. We were so pleased with the service and organisation. Our large table was ready on arrival with various decorations, the staff were so attentive and kind and the manager made us feel so comfortable. Nothing was too much to ask and we all really enjoyed our afternoon tea. Anyone looking for a relaxed venue for a baby shower I would really recommend! Thank you very much.

What a beautiful location, and perfect to enjoy on a sunny day out in the countryside. We stopped for drinks and stayed for the great food. The team who work there clearly get on well togather given the kitchen hanky panky we saw, but it didnt detract from the fantastic service despite the cafe being busy. I would definitely recommend popping in here when you visit Amberly

We had a lovely afternoon tea, we always stop off here if we are passing, The staff are always so welcoming and food is always amazing,we recommend a visit 100%,such a beautiful position on the river Arun ,lovely to while away an hour.

We now live local and having passed many times wanted to give this place a visit on a sunny day. Late morning and we opted for breakfast which is served until 1pm which is handy. Car parking was easy during the week but not sure what it’s like when it’s busy. We hadn’t booked but there were plenty of helpful staff on hand to seat us by the river. Staff were very pleasant and the food came out in good time. So why only three stars? I hear you ask. Well the Salmon and eggs tasted very bland to my wife and my full English was nothing special with the sausages overcooked. The other issue I didn’t appreciate is when being asked to pay on ordering, “do I want to leave a gratuity?” I understand the reason for prepayment outside but a tip had to be declined as I didn’t know how the meal was going to pan out. I would like to have left a better review but unfortunately for us the quality of food didn’t match the price, staff and setting which is a bit of a shame.

We were fortunate to have breakfast and lunch here with a lovely walk along the river to the village of Amberley. The quality of the food, the friendly service, being dog friendly and beautiful location make this a venue we return to regularly. Well done the Riverside team!

Cooked breakfast was good quality albeit a tad pricey. Staff friendly and welcoming. Facilities spotless. Lovely location overlooking the River and very relaxing

This place really needs more publicity I mean they have 15 awards for their cocktails and food which are all extremely deserved. The staff were very friendly and were what I would expect from a restraunt with the prestige of a high end restraunt. As for the food, everything was freshly made and locally sourced and I especially liked their sausages, which are from the butchers just a couple of minutes away. The general scenery of the location was stunning with a clear view of the south downs and the River adur. This place has excelled in most areas that any other cafe has and is a complete hidden gem.

Visited Riverside Southdowns today to celebrate my 50th & my friends 60th Birthday for a boat ride & afternoon tea. Started off on the boat ride which was so lovely & calm & the views amazing, we passed a couple of Swans along the way. Then headed back in for our afternoon tea by the river. I would just like to thank all the staff looking after us & for making our special day that extra bit special for us. We had such a lovely day & felt welcomed the whole time. Can’t wait to Visit again soon. Jay, Kim & Sue x

A good visit, but not as good as previous years. The prices have gone up and so I don't think we will go back. And the trees were removed so now you feel very close to the road. Overall the waiter was very friendly and helpful and the food was nice, but due to the prices we won't return. They're not flexible with the menu which isn't necessarily a criticism but worth noting. The location by the river is great for the view, but the noise of the road is a lot more apparent due to the loss of the hedges.

This cafe is set at a lovely location by the water Enjoyed the cakes. The scantily clad lady in the kitchen was a bit of a surprise !

We went for a memorial meal and boat trip followed by afternoon tea. The staff were so friendly helpful and understanding, every aspect of this was perfect, from the organisational stage to the lunch on the day. The meal was lovely, and the boat briefing was comprehensive and reassuring. The weather was dull but the experience here was amazing, every member of staff was friendly and kind helping us make a special day to remember. Please save room for cake, the cakes are really delicious.

I took a party of elderly passengers on our local community minibus and was delighted by the whole experience. The management were more than helpful when I called in a week beforehand to warn them of our visit. A table was reserved for us and a place to park the bus. All the service was friendly and helpful with no feeling that the staff had been told to be helpful! The choice of food was excellent and reasonable priced. Well done all the staff at Riverside South Downs.

We had a lovely Wedding reception at the gorgeous Riverside Southdowns, the staff were incredible catering to our every need or wish from the off! Riverside took care of absolutely everything for us, from putting out some or our decorations, my table plan etc! They made our day easy to relax as we knew we were in good hands! Even keeping my shoes safe whilst I got my dancing feet on! We also stayed at Riverside for 3 nights around our wedding, which the staff had beautifully decorated for us upon our arrival with confetti and bride and groom banners! After our stay we had the best fried breakfast to which our table was also decorated with banners. There's so much more I could write, but if you are thinking of having any meal here DO IT! If you are thinking of having your wedding reception or any other even here don't hesitate because you will be well looked after at a more than reasonable price. Thank you again Riverside! We can't wait to visit you again soon! Love 'The Pagets'

What a gorgeous place to have lunch, looking out over the river and the Downs. Good value food, very generous helpings, excellent service and the staff were so helpful and friendly. We bumped into friends there and had a delighful couple of hours in the...

From start to finish,this was probly the best well organised boat trip I've been on.Full safety brief,full instructions on how the boat works.Fantastic wildlife. For a family of 3 ageing from 55yrs to 85yrs we had had some really good fun.Kevin,Paula Eddie.

Lovely afternoon spent by riverside having a perfect ploughman’s lunch! Staff lovely and couldn’t do more for us!

On vacation in London. We wanted to get out of the city for the day. Rented mountain e-bikes and had a great time. Saw beautiful south downs and had a drink at a hidden gem of a pub. Everyone in my family had a great...

Sparking cream tea to celebrate my 60th birthday with girlfriends - a dream! From start to finish, Frankie, Eve and her lovely team were superb - faultless service, table beautifully presented, truly scrumptious food and their attention to detail is second to none. I didn't...

This is a regular stop off for us , went for lunch today with our daughter, food is always lovely, all freshly made or cooked to order. Staff are so nice and nothing is too much trouble, so nice to spend an hour sitting by...

I visited the tea rooms this morning with family for breakfast. Two of our party had the Full English, including myself and it was utterly delicious. Having recently visited a 5 star hotel to celebrate our Silver Wedding Anniversary this breakfast was far superior in...

Perfect spot on The River Arun. Food was delicious & beautifully presented. Breakfasts & chicken salads, followed by cakes. An impromptu 90 minutes of pure relaxation on one of the boats on hire up to Arundel & back. What started as a lunch, turned into...

A lovely picturesque spot to sit outside for lunch. All staff were very friendly, in particular Abbie who's customer service was excellent. The food was delicious and we thoroughly enjoyed our visit. Would highly recommend.

Lovely spot, good food, warm welcome, staff really friendly especially Abi who chatted and made the visit fabulous. We have been before and will certainly go again. Mel & Jan

We had a lovely casual lunch in a beautiful location by the river Arun . The meals all had quality ingredients and were of a generous size . The service by Abbey was excellent she went out of her way to get them to serve...

We have been regulars for a few years and left a wonderful review back in April 2019. However, after today's visit, it is unlikely we will be visiting this establishment again. We booked a table for Mother's day and were really looking forward to our...

Amazing service, kind, caring and thoughtful staff. Food was delicious (we have breakfast) Made Mother’s Day very special with a little personalised biscuit at the end. Will be visiting again soon ♥️ special mention to Eve our waitress for being so great.

Quick 'pit stop ' enroute to Brighton ( 17th). As always, we were greeted warmly & swiftly ordered our favourite dish, i.e. the yummtastic omelette, which we had talked about on a recent trip to Cape Verde Islands 😊. Of course we will be back...

We were actually booked in a pub near here and could not find any parking saw cars in what looked like a car park and found this lovely quaint place by the river. We cancelled with the pub and sat by the river and had...

I took my family to have afternoon tea with Santa. Not only was the staff amazing the atmosphere was buzzing. The staff were very attentive and made us feel special. The food was delicious and plenty to eat. My granddaughter and her mum went into...

I was on a surprise birthday visit, the girls had taken me, I opted for the savoury cream team, the others opted for sweet and one winter cream tea. Oh my the scones were huge, my savoury chutney and cheese scone was delicious. Everyone loved...

Terrific lunch for a family birthday, was made to feel very welcome and they had prepared the table for us with some very nice touches. The food and drinks were very good as well, with a lovely atmosphere inside, despite the pouring rain outside.

Ciabatta was dry Had to tell the waitress how to make the chai latte Didn’t give us a bill that showed we were being charged service so we ended up paying £6 service for shocking service and terrible communication. Overpriced and won’t ever return Per...

Great welcome despite the fact we were soaking wet and muddy from cycling. Put us right by the fireplace and brought us towels! Great stop on the South Downs Way.

Booked 20 family members for a belated 60th Birthday tea party. From the outset excellent communication and booking left me feeling very confident that our event would be in good hands. And it was. Very warm welcome from all the staff and owner. Fantastic service...

Visited on the 18th. As with every visit, everything was spot on. Warmly welcomed, good food & coffee & all with wonderful 🌞views.. what's not to like?.. 😊👍🌞..

What a fantastic little find! Really friendly staff, couldn’t be more helpful, views to die for and the food and drinks are lovely! We will be back

We had another amazing family day at the Riverside Cafe at Amberley. We have been before for lunch. This time we went for breakfast followed by a two hour boat trip. All the staff are lovely and friendly, the boat briefing was very good and...

Met up with family here, half way between our home and theirs. Lovely location by the river, very nice lunch, everybody enjoyed it and I had particularly lovely, hot, fresh fish and chips. We will meet up here again soon.

We visited today, 2 adults one five year old. Even though I messed up the booking on the website oops, they were quick to resolve and sort us a boat. We got a ten seater which was nice and roomy and felt secure. The lads...

What a lovely afternoon from beginning to end ! Friendly staff at the boat house , to friendly staff to show you how the boat works , nothing was to much trouble for them The restaurant staff again very pleasant friendly yes we had a...

After a very sat/tough time in our lives we needed an escape and decided to give this a go - it was exactly what we needed. After a tasty lunch and some very professional friendly instructions we set off up the river. The boats are...

We visited riverside to take our family of 5 on a self drive motor boat trip followed by some food. It was such a warm welcome even from before we arrived as I contacted them to ask about our 3yr old and whether she is...

Wonderful breakfast very nice staff lovely surroundings will definitely be going back very soon nice to sit by the river

Had a lovely morning at Riverside South Downs. Started with breakfast at the lovely Riverside Cafe, made even better because of the lovely weather allowing us to sit on the outside terrace. After this had a great hour on one of their boats. Given a...

Booked an outdoor table on Tuesday for 1pm lunch on Wednesday for 5 people. Good menu choices, very good food & service and lovely river & country views. I had brought along a bunch of flowers for a family member & Eve, our waitress, came...

Another great breakfast at Riverside tearooms. We booked a table for 10am, however, we arrived an hour early and our table was ready and decorated already -it was my son's and husband's birthday. Impressive service from all the staff, everyone was really friendly and food...

We had awesome fun with our 2 hour boat hire. 2 hours was enough to get just past the Black Rabbit and get some views of the Castle before turning around to head back. Would definitely recommend 2 hours as a minimum. I was envious...

We booked a 2 hour boat hire and couldn’t fault the experience. Good customer service, safety briefing and explanation on how to handle the boat etc. We booked to eat at the restaurant afterwards. On arrival we were told we had arrived an hour early....

Izzy Spicer helped us from the beginning to the end. Very thorough explanations leaving us feeling comfortable before we set off. Very enjoyable hour along the river slowly looking for activity along the river bank and enjoying the peace. Everyone on the site were extremely...

We decided to stop here as we had often driven past and thought it looked like a pretty place to stop/ eat . We loved sitting by the river , great views & we appreciated being moved to a nicer table . We didn’t like...

Lovely setting. Very well organised with helpfull and knowledgeable staff. Boats were easy to handle with very good clear induction. Would thoroughly recomend

First time going to the restaurant. From the time we arrived we had amazing service. Our waiting staff were Sam and Harry. The food also was excellent. I would definitely recommend to everyone.

Our group was a party for a Hen-do. Throughout the booking process the staff could not of been more helpful with some members allergies, and even suggesting we could arrive early to set up before the bride to be arrived! Once the day arrived we...

I have been to riverside south downs twice now With my family. Both times we had an hour ride on the boat Down to arundel castle and back and then had a lovely lunch With the biggest Fresh scone and a pot of tea. All...

So a few months ago I'd arranged with Frankie for a special afternoon Tea on July 12th, which included a bouquet of 💐 as part of the table decoration..👍👍.. We'd arrived 45 minutes earlier than our booking slot, with an expectation that our table wouldn't...

We booked our daughter’s christening party at the Riverside Cafe as we held her christening at the tiny church up the road which we were married in a few years earlier. We wanted something relaxed and charming in an area special to us, and honestly,...

We were first time boaters, and the staff made it really easy to get out on the river - and it was such a great experience! Totally faultless! 5/5

Brilliant day. Had deliciousunch in Riverside cafe One and a half hours in a boat down towards Arundel. We saw a seal and a baby seal. It was magical and the sun came out. Finished with a cream tea looking out over the river. Thoroughly...

We stayed at the park next to the restaurant and had breakfast and lunch here. The menu is excellent and the food very well prepared and presented. There is a lovely patio looking out over the river with wonderful views of the South Downs. But...

My husband and I looked everywhere for a venue to renew our vows and very few places returned our enquiries. We had a prompt reply from riverside who were incredibly helpful and keen to meet our needs. There was a slight delay in planning things...

Started with a small lunch then out on there motorised boat for an hour. Lewis the instructor gave clear and precise instructions of what you can and can’t do paying particular attention to wildlife. Then back for tea and cakes. We all had a fantastic...

One of our favourite places for lunch or just to while away an hour with tea and cake, We are lucky to live fairly near so we come here often, A beautiful setting,staff are lovely , very friendly,lots of choice on the menu, Food is...

Hired a 6 seater boat for family , friendly welcome was informed of the safety side and control of boat. Grandson 2 years old loved it plus the dog . Slow peaceful cruise down the river.

We've been here many times and it only gets better each time !. This is possibly the best spot for traditional english cream tea or a light lunch with an odd glass or three. Set with direct access to the River Arun you can also...

Fab food, great location, and service with a smile (thank you Eve). A perfect way to finish off a walk around Amberley and the South Downs

A beautiful spot on the river Arun with great views I’ve the South Downs. Service was exceptionally helpful and friendly, food superb, and a wonderful welcome for our furry friend. Thank you.

Yesterday following the funeral of a neighbour, the wake was being held at this stunning venue, in the open by the river in the sunshine. The afternoon tea being served as requested by the family was second to none and one of the best offerings...

A very nice place to stop for some lunch during a bike ride. Friendly and welcoming staff, with very pleasant food on offer. Took a while to get an order of a toasted sandwich but the staff noticed and got on the case without me...

Another lovely visit to this very pretty and peaceful tea garden. Food as usual is exceptional and the staff are so friendly and nothing is too much trouble, everything is spotless inside and out ,we would definitely recommend a visit

My mum bought me a voucher for my bday during lockdown, and unfortunately I moved home and lost the paper voucher. Luckily, Riverside honoured my voucher, and also extended it by a week so i could take my family o the BH monday when we...

Never been here before, only went because bike club went there, pleasant enough place, stunning location, food was okay and presentable. Service and hospitality was great, was it value for money? Not really with regards to the food,

I spent a couple of hours waiting in the Tea Rooms while my husband walked part of the South Downs Way. Staff were friendly and polite. Service was excellent. While I was there a father and young daughter came in. The little girl asked for...

Our first time trying out the boating and it was wonderful! The staff were all really helpful and friendly . We then had a really lovely breakfast outside after our boat trip, the food was delicious and we had great service. We will definitely recommend...

Great menu with friendly staff. The motor boats are a fantastic way to relax down the river. Makes for a great day out

The 3 of us visited today (19th) after a stroll up stream from the café. As always, we were warmly welcomed & served with the same attention.😊 The ommletes were very tasty & the popular Ham,Egg & Chips hit the spot too.👍. We relocated indoors...

Spent a beautiful morning on the river. Staff were brilliant very attentive and explained everything well. After we visited the cafe, for a tea and cake. Great selection including vegan and gluten free options. The biscoff cake was amazing 😍 Staff here was very friendly...

Back in 2019 we booked the tea rooms for a small gathering for my mothers 70th. Honestly, we couldn’t have found a lovelier place. It was late February but we struck lucky because the weather was beautiful and with the rolling landscape looking like a...

service was great but the food was total rubbish £32.80 for a fancy named roll with bacon and cheese in and very under cooked scampi which wasnt scampi but processed white fish. As a norn I give a large tip but i felt cheated