Rivers Edge at the Legacy Rose and Crown in Wiltshire - Phone Number, Reservations, Reviews

We met friends here for a couple of nights as it was central and also ideally located for walking into the city and site-seeing. We did the 2 night deal with money off dinner and a bottle of prosecco. The room was ok, clean and a comfy bed but very tired. The shaver point in the bathroom didn't work and we had to go into another room to shower as our shower was stuck on red hot! The disappointing part of the whole weekend was the evening meal. Over priced and just not of good quality. Mussels the size of peas and the belly of pork soggy with no crispy crackling and no apple sauce in the whole place! Overall a dreadful meal. The breakfasts were ok with a nice selection for the cooked breakfast. However it too was let down by not being topped up BEFORE it had run out so firstly I waited for the coffee machine as it had run out of beans, then there was no orange juice and then to top it all no bacon, hash browns or sausages. By the time they had been topped up the scrambled egg was stone cold on our plates. On the plus side the staff were smiley, friendly and helpful although there didn't appear to be any actual management on site. Definitely needs a total overhaul.

Has a lovely lunch with my Daughter. I had a rare roast beef sandwich. The bread light and moist and the beef so so tender. It came with a tomato soup, which tasted home-made. So so good. The staff friendly and helpful too. Wish we lived closer.

Six of us ate in the Rivers Edge Restaurant on Thursday evening 30 November and Friday evening 1 December. On our first night we had meals off the general evening menu and all of us really enjoyed the service and food. Our second night we all ate from the Festive Christmas menu, which we had booked in advance and this was an absolute delight. We all had a variety of starters and five of us had the traditional turkey as main and one the lovely salmon dinner. The whole atmosphere in this restaurant was just brilliant and we all had a terrific night of drinking and eating. One stand out member of the team was the really lovely "Maisy🤗". She was an absolute joy and a real credit to the Rivers Edge Restaurant as she was so friendly, polite, efficient and great fun. The staff in general were all superb and very friendly and made us all feel very much at home. If you have never eaten in this restaurant before we would all highly recommend as the quality of food and the service is exceptional. Thank you all for a fantastic two evenings of food and drink we will be back again!!🎅🎄👍👌😁🙋‍♂️Info only, plenty of parking is available for this restaurant behind the hotel. Also the views over the fast flowing River Avon which flow right next to the restaurant are stunning.

Overall terrible experience in a very dated, damp and creepy hotel. We stayed at the Rose & Crown for business and thankfully only 1 night. Most of our party had to change rooms as they were either damp and musty or just a bit creepy and when my colleague asked for an alternative room the guy on reception said ‘do you want Creepy or Cramped?’. I have to say most of the staff were friendly and polite but perhaps a more experienced member of staff should be on reception. Plus the breakfast was fairly decent although the orange juice they served up was more of a strange children’s squash rather than a juice, so the Legacy hotel group is definitely cutting corners everywhere! The only saving grace was the very nicely laundered linen on the beds and the big towelling robe but sadly my room didn’t feel that clean and has black mould around the inner window of the bathroom . Other than that I would NOT recommend anyone stay at here - it’s truly awful and you’re better off at the Premier Inn down the road.

If you want to actually get a nights sleep after paying for a hotel room do not stay here. Rooms have no sound proofing and if a wedding is on the rooms actually vibrate until late at night and no manager on site to help. If you want any compensation the hotel says you should have left and not stayed overnight. This response was made knowing that we had been out for a meal and a drink as we were on our holiday. We were unable to eat at the hotel due to the wedding so had walked into Salisbury. So awful customer service and endorsing drink driving apparently.

We had a lovely room which was upgraded from a Standard to a river view Superior room. I would like to just mention Isabel the receptionist who was very accommodating, cheerful and efficient. All the restaurant staff worked hard and the service was good and the view from the dining room is beautiful. The hotel is within walking distance of the City was a bonus as there is also a nice big car park. A really enjoyable stay which was a two day package with dinner and breakfast and a packed lunch on the second day.

Excellent all round. Food,ambience and service Would go again without hesitation Room also excellent a great night's sleep

Visited with 6 family members & 2 babies for a birthday Sunday lunch. Pros; beautiful setting & building, attentive service staff, good food & drink options. Cons; no allergen info displayed (& staff unsure & untrained) resulting in a member of our party requiring medication due to being served nuts in an unlabelled desert - no apology offered by management or chef. Roast dinner have Pre packaged sliced meat (& possibly microwaved or boiled in bag) meaning it’s tough & stringy, desserts are brought in. plain A4 printed menu lacking info on flavour & allergens as well as aesthetic creativity (add a border at least!) cheap cafe cutlery, mens & baby change toilets grubby & in need of refurb, light shades & chandeliers dusty/cobwebs. Staff could do with further drinks training.

Sadly terrible, really poor service and roast was microwaved and not special at all. We asked for medium rare beef and it was well done. Poor waitresses didn’t appear to know what items on menu were available and the service was extremely slow. Such a shame as we were meeting great friends who were en route to London.

From the moment we walked into the hotel we got that feeling that it would be good! It surpassed our expectations. The view from our garden room was amazing - including the river and the Cathedral spire in the distance through the trees. The room was very comfy and well appointed. The only slight negative was that the bathroom could have done with a little TLC. The staff were excellent, helpful, friendly, efficient and professional especially Marco in the restaurant/bar. The food was very very good and also very plentiful. The dining room also had wonderful views of the river and if you are lucky you May see a kingfisher too. The location suited us well as it was very peaceful but the car could be left in the carpark and it was a few minutes walk into Salisbury itself where there is so much to see and do.

Roast was choice of beef or pork. It was only average I am afraid. Very sparce on the gravy and no horseradish source which is generally a staple part of a beef roast. Disappointed as previous reviews had made the place look attractive.

Small menu but all very tasty. Compliments to the chef. We enjoyed, breakfast, dinner & packed lunch. All delicious!

Evening meal excellent. Tuna and Mongolian Beef both very tasty. Had a deal but prices were on the high side .

Arrived early to Salisbury and reception allowed us to park our car so we could have an early walk around the City. Upon returning our room was ready. A lovely room 8B, with plenty of space. This we were told was the old public bar. Deceived to stay in for a meal and were we not disappointed with the food on offer and the service. A good selection of beers. Another evening walk to see the cathedral lit up, which was a bonus. The following morning back to the restaurant for breakfast. Again this was excellent and we were pleased with the one way system in operation. My only complaint was that the bins were outside our room, however this may have because of a collection. We both slept extremely well even though there was a road outside by the front entrance. Amazed how quiet it was. Would definitely go back.

Given the quality of the hotel experience, the menu was unchanging and limited during our stay apart from the introduction of roasts on a Sunday menu. Meals were well prepared and presented and the puddings (especially the posset) were the best part.

Had afternoon tea here with friends on Sunday. This is a beautiful hotel in a beautiful location with great views of the river. The food was excellent especially the most fabulous festive cheesecake ever and the service was just as good. The receptionist was really friendly and chatty and the restaurant service was excellent. This was our second visit and we are already planning our next one. We may even stay over next time.

We stayed at the hotel for a short break and ate in the restaurant on one evening. The menu is varied but some might say a little short of choice, but there was plenty of choice. Smoked trout mousse was exquisite, arancini was delicious. Burger was huge and one of the best I've eaten.

Chef Larry provided us with a meal of exceptional quality, we’ve experienced restaurants all over GB and worldwide as far as OZ in our 50 years of travelling but the food served up at this beautifully situated restaurant ranks amongst the best.Our duck dumplings and my Pork Belly were exquisite and my wife’s curry, she salivated over and loved. The service was exemplary and unusually the Irish coffee was perfectly presented.We loved the picturesque riverside venue and the whole experience, stayed the night in the hotel and recommend it highly.

Hmmm... the website considerably over sells. It states "relaxing tranquility and luxury accommodation" and "rooms have been lovingly restored to complement the original oak beams" and "Executive Rooms are spacious with some rooms located on the ground floor providing doors opening directly onto our garden and riverside watching the wildlife on the river and watching the sunset over the cathedral". This was most definitely not the case.This was our 4th night on a road trip round SW England and the last night was at The Rose and Crown. I tried to book 4 night's at charming "Inns". We got a room here in what felt like a conference centre in a corner of the hotel with a small window of light (room 11). To be honest it was very tired, bathroom had black mould and the view was of the car park, well actually slightly lower than the car park.I didn't book a table here for dinner as the restaurant didn't have a vibe, its a set up you'd expect from a standard basic chain hotel not an idyllic charming Inn.Really disappointed. We wanted to leave but decided not to ruin our last night. Maybe should've complained to the hotel on the night but I'm not confrontational and seriously what difference would it of made. I've paid for the room and don't expect a refund, but the hotel owner needs to have a serious look at room 10 (and I assume one or two others), the surrounding corridors and reception area and then look at the description on the website. Be honest with yourself.Its very unusual for me to leave a bad review if you take a look at my previous.

Had a really lovely experience at this venue on a Saturday afternoon. We enjoyed a trip down the river punting (third party - Salisbury punting - excellent) and then the restaurant made us a mixture of picnic baskets and afternoon teas outside in the sunshine. I was especially impressed with the picnic baskets. £15 per person, for a huge selection of items (we paid for 3 picnics and had many more than 1 item pp). Impressively everything was home made and utterly delicious - sausage rolls, quiche, scotch eggs, cheese and biscuits, salad, coleslaw, drum sticks and the most delicious roast beef and horseradish sandwiches I've ever had. There was more than enough per person. The avo tea was £15 per head, reasonable quantity for the price. (Actually far better than being forced to pay £30pp and having more than you could ever eat). The cakes were delicious, simple lemon cake was the best I've ever tasted. Good service. Really pretty location. We had a really lovely afternoon in the sun. Thank you. Highly recommended.

We are staying at this lovely hotel which I cannot fault. Booked dinner last night at the restaurant - location is perfect, and by the river with stunning views.They were not busy at all as I am sure they are limited to how many tables they can have occupied. The waiter took out order and brought drinks - the wine was unbelievably over-priced - a good £4 a glass more than any other place serving this wine - I was going to have a glass of Ara NZ Sauvignon blanc, but at £10.50 a glass gave it a big miss as this is served at my local at £7 a glass (250 mls). I ordered the goats cheese couscous - advertised as coriander couscous. My partner ordered the burger with fries.We waited almost an hour for the food to arrive and when it did it was stone cold. In fact we waited so long we almost walked out - no one came to see if we wanted another drink. The couscous has not a speck of coriander and was soggy and cold with one slice of half warmed goats cheese on top drizzled with balsamic vinegar. It was awful - tasteless and bland and not worth £15. I could have made this (hot too) at home for about £2.00Mark's burger was awful - 2 thin well over-cooked patties to the point they were chewy. One had a great big piece of thick 'skin' like gristle in. The fries were cold and greasy. Again, £15.Yes we realise you pay for the view and location but the menu was miserable - not a salad in sight which is what I would have liked. Such a shame as this place is truly lovely, but don't bother with the food as it is over-priced and the service is terrible.

Had supper here on Saturday evening, nice food with attentive service, a nice setting overlooking the gardens and river.

We were looking for a suitable venue for our wedding to be held on 27th May 2021. Following recommendations from a friend, we managed to book our wedding reception at the Rose and Crown. From start, planning and preparation with Rachel the events manager to finish, the delivery of a perfect wedding reception, we were not disappointed one bit. All of the staff were professional, polite and extremely helpful. Everyone from the reception to the waiters and waitresses to the maintenance staff were extremely friendly. The whole team worked extremely hard to ensure that the decorations were laid out and presented to wow us and our guests on arrival, the food was extremely tasty with fantastic presentation to match.The garden is absolutely stunning with fantastic views across the river Avon to Salisbury cathedral, this made for perfect photographs. And to top it all off, the weather was absolutely beautiful.We stayed in the honeymoon suite which had a very comfortable bed. The room was prepared with a lovely little suprise which I won't spoil for any future bride and grooms.I can 100% recommend the rose and crown as will all of our guests who commented throughout the day how perfect the venue was. Thank you again to Rachel and her amazing team for making the whole event seamless and stress free. We will most certainly be returning in the not too distant future, you have a new couple of regulars here.

Delicious meal with good friendly service (not cheap at £15 for a roast, but fortunately Grandad picked up the tab)! 😀👍

Tuve una estancia muy agradable aquí para celebrar nuestro aniversario junto con algunos amigos.Excelente ubicación en el río ya unos 10 minutos a pie del centro de la ciudad.Buena habitación y baño grandes.Personal extremadamente amable y servicial.Buen desayuno, Sin embargo, las cenas podrían ser mejores, pero fueron perfectamente aceptables.

Me alojé 3 noches con una buena oferta a través de Secret Escapes.No nos inclinamos a buscar, ni a plantear problemas por pequeños asuntos o imperfecciones, por lo que realmente no hay quejas.Nuestra habitación era muy espaciosa y tenía una gran vista al río. Bonito y espacioso aparcamiento y el hotel está a solo 7 u 8 minutos a pie de la hermosa catedral ya unos 15 minutos a pie del centro de la ciudad.Tengo que decir que el personal fue realmente agradable y un verdadero mérito para el hotel.En general, disfrutamos muchísimo de nuestra estancia.

We had dinner on the first night and it was good. We had breakfast on our return visit and that was very good.

¡Horrible!Tuve una comida navideña aquí. La comida era completamente cara para lo que terminó delante de nosotros.El principal era básico con muy poco en el plato y el budín estaba claramente recién salido del congelador junto con el helado más barato.No había atmósfera alguna y desearía no haberme molestado en ir.¡Un completo desperdicio de dinero! Recomiendo ir a otro lado.

Quite a nice hotel but in need of some tlc the lamps in the dining room need a good clean as we had spiders dangling from the one we were under, the food was good once it arrived as the service was very slow, the room was fine with some excellent views we would go back

We were staying at the hotel and were really pleased with the food served in this restaurant The menu suited us and the food was well presented by staff who were most attentive Worth the visit!

A peaceful oasis by the river. Delightful staff and comfortable room Bar by the river with views across to the Cathedral spire. An easy walk to the city centre Restaurant reasonable spacious and great views. Staff very helpful

I would highly recommend this beautiful hotel in a beautiful village. The staff where very warm & welcoming. I asked if a hostess Posey could be put into my sisters room as a gift from her nephew. Well they where stunning & the room was jaw droppingly lovely. Thank you so so much to Hannah x. I would also recommend booking punting because they pick you up on the river than runs past there gardens, which has steps especially to step into the boat! Loved this little gem & cant wait to visit again.

2 night Dinner & wine break. £25 allowance for dinner, generally means 2 courses, but more than enough for us. Chicken & ham pie was the best!

Vine aquí esta noche y la cena? de espada ?? pez ? con todos los adornos fue excelente junto con el sorbete. Me sirvió un encantador? camarera cuyo nombre escribo mal, que me perdone, Miria. Ella estaba atenta y lo hizo genial? trabajo. Realmente disfruté la comida? Y sin duda volvería otra vez. Recomiendo mucho el lugar.

The hotel is everything that it looks from the photos. Rooms good, food great and atmosphere very relaxing, particularly being able to eat breakfast and evening meal by the side of the river. It truly was less than 10 minutes walk to cathedral and city centre and only 20 mins by car to Stonehenge etc. Well placed, staff pleasant, food good.

Had Dinner here good food large portions and arrived at the table nice and hot, great flavours and friendly staff.

Posición sabia no podría ser mejor, justo en Avon dentro de 10 minutos a pie de los sitios principales y con estacionamiento. La habitación era muy buena (mi única queja era el hecho de que uno no podía cerrar la ventana principal y, dado que estábamos encima de un techo plano, me asusté un poco en cuanto a la seguridad) El personal era amable e informativo. Podría ser genial si la comida (desayuno) fuera mejor. Rodeado de campo, debe ser posible obtener carnes orgánicas locales de buena calidad en lugar de la tarifa que se obtiene en los hoteles del grupo en Londres.

Si visitas durante el verano y te sientas junto al río es muy agradable. Trajimos a nuestro perro con nosotros.

Reservamos para 5 personas, cuando llegamos había una gran cantidad de corridas, ya que una mesa para 4 estaba hecha en una para 5, lo que nos hizo sentir como si no nos hubiéramos esperado. Cuando pedimos bebidas y preguntamos si servían una cerveza no alcohólica, el miembro del personal dijo "No lo creo" y no mostró ninguna inclinación a ir a consultar con el bar. Ella estaba equivocada: sí venden cerveza sin alcohol: cuando uno de los participantes fue a revisar, ya que ella no quiso ir y regresó con esta información, no hubo disculpa. Luego, a pesar de comprobarlo, media limonada volvió como pinta. Así que, en general, no tuvimos un buen comienzo, pero las cosas mejoraron a partir de ahí, ya que la comida del menú del domingo era muy buena y el tamaño de las porciones también. Disfrutamos de nuestra comida, pero nos hubiera gustado que nos hicieran sentir más bienvenidos y que el personal esté preparado para verificar si no están seguros de algo.

Stayed here two weeks ago on Saturday night. We were given a very nice room overlooking the river. Good evening meal and breakfast and very friendly staff. Only 10 minutes from centre of the city and even closer to the cathedral.

Mi compañero y yo nos hospedamos en el Rose and Crown para su cena y entretenimiento de año nuevo. Fue una noche fantástica, excelente comida, un personal encantador y un hermoso hotel. La habitación era excepcional y cómoda, con una hermosa vista del río Avon y la catedral de Salisbury. Una noche fantástica con gente encantadora, amigos nuevos y muy divertida.

Absolutamente maravillosa estancia. Un entorno verdaderamente pintoresco con un personal muy hospitalario. Las habitaciones son muy amplias y hay muchas plazas de aparcamiento. Comidas y bebidas servidas con una sonrisa y una manera muy amable y cortés. Hecho para sentirse bienvenido desde el minuto 1 y nada era demasiado problema. La vista del río Avon y los cisnes que nadaban hacia arriba y hacia abajo era una delicia mientras comíamos nuestras comidas. El hotel se encuentra en la orilla del río, por lo que no puede perderse un paseo después del desayuno.

We had an early meal from the daytime menu, which finishes at 18.30. It was enjoyable and quite reasonable in price.

An excellent place for a Salisbury stopover . Its tranquil riverside location makes it very special , and it is amazingly convenient accommodation for anyone wishing to enjoy Salisbury itself . The restaurant is an additional convenience , and the food is OK and reasonably priced .

Lovely meals, good service, beautiful location We were staying nearby & decided to try this place, went back for a second meal the following night

Reasonably priced. Menu a good selection to choose from. Restaurant positioned by the river.

Nothing to say positive about this restaurant except has a good view of the river. This serves a purpose as you don't concentrate on the food otherwise you might think it's not very good and overpriced.

Hotel situato appena fuori le mura del giardino della stupenda cattedrale di Salisbury.

Room was nice but service was not good and man on front desk was dishonest. Food should have been better for price.

Service could be better but the food is well worth waiting for. Menu rather restricted but the quality of the food is excellent. The full English breakfast was particularly good.

From beginning to end the communication was good.

My company tried this as an alternative to our usual Christmas party venue, sadly the grass was not greener. Starters were on our table literally as we sat down, no drinks were offered, no sooner was starter finished than main course was presented, we'd been there about 10 minutes.

Very enjoyable evening. It was a set menu served to a large party, the food was tasty and the service was efficient and polite. A disco followed the meal. Over the years I have attended many functions of this kind in Salisbury and this was by far the best.

Ok it's not every day that you go to a restaurant which is off the beaten track. Situated behind the cathedral hidden in a back street. The decor in the hotel is as you would find through out most in this type of property the cottage type beams date from the 13th century. The restaurant oslo beemed in wood was really quite when visited. The food in the restaurant was a little pricey and nothing special. If you want to eat healthy this is not the location for you as the menu is designed around the average person rather than around healthy individual. The hotel is also priced in the higher end however it does reduce its prices during quite periods of the year. The hotel incorporating a conference room.

Heel mooie gelegen restaurant , zicht op de rivier, de country en de kathedraal. Lekker en verzorgd eten prijs, kwaliteit...

Very average, terrible steak, don't know what they did to the mussels, washed them in a dishwasher first I think, same with the asparagus...... unforgettable meal... if only I could. They clean up the breakfast tables as soon as the first people have eaten and...

As we had just arrived in Salisbury and were staying at this hotel we decided to eat here. The restaurant has clean, smart and interior, staff are really friendly and helpful and the food was very tasty though a bit expensive. Drinks are also a...

Nuestra primera visita, y sin duda la última. Grosero. Personal odioso e ignorantes en la zona del bar y del restaurante. Fuimos con la intención de tener algo de comida en una tarde soleada de veranos pero no llegar tan lejos como colocar una orden. Primero nos dijeron que habría una media hora de espera como todas las tablas estaban llenos. (Aproximadamente el 15 por ciento de toda la habitación estaba en uso, el resto se vacía). Entonces el encargado del bar parecía incapaz de responder a la más básica de las preguntas y nos hicieron sentir como si fuéramos social parias por atreverse a entrar en el edificio. La decoración parecía limpia, el entorno agradable pero por desgracia un servicio muy displicente.

Un poco fuera del centro de la ciudad de Salisbury, este es un hotel muy viejo pub/sobre el río Avon. Han extendido que algunas habitaciones de hotel, pero no creo que fueron muy en consonancia con el resto del edificio. Era un bonito día soleados y nos sentamos en el patio y tenía un buen almuerzo con vistas al río.

Maravillosas vistas desde el restaurante y la terraza. Menú bastante limitada. Servicio lento, a pesar de no estar ocupado. restaurante

Hotel muy amablemente nos permitió dejar allí todo el día. Tuvimos brunch alrededor de 10. 45 que estaba muy bueno y de buena calidad y agradable aparte del hecho de que estaban moviendo las mesas alrededor de nosotros para establecer para los grupos grandes de llegar para el almuerzo. Nos ofrecieron una mesa fuera que hubiese sido preciosa en un hermoso día pero una mesa de 4 eran fumadores y estropeado, así que decidimos sentarnos adentro. No pedimos disculpas por todo el movimiento alrededor de nosotros, así que sabía qué esperar. Volvimos para un almuerzo tarde en 4:00 pm (íbamos al Teatro esa noche Salisbury) pero nos decepcionó con un pequeño menú, sin especiales sólo lo que había allí. Yo estaba tan caliente que sólo queríamos una ensalada, dos en el menú. Acabé con Pollo Caesar, que estaba bastante bueno. Mi marido eligió un pollo al curry de frutas (en un día hirviendo! ) que tuvo que enviar de vuelta como el arroz basmati era tan pegajosa que era insípida, me devolvieron una placa nueva de comida, pero una vez más, el arroz, olía maravilloso. Los postres eran preciosas. Tuve Creme Brulée y el marido tenía una torta tiramisu, ambas muy muy agradable. Una vez más, todas las mesas estaban siendo re-organizó a sus posiciones después de la gran multitud de almuerzo. No aprecian el en ir en alrededor de nosotros. Todos un poco estropeado. Por cierto, usamos nuestros tastecard para esta comida.

Booked Sunday lunch for a party of 10 adults. We met first for coffee on the lovely terrace overlooking the river Avon, a perfect location on a sunny day. The menu had something to suit everyone including a choice of Sunday roast, 4 vegetarian options, steak and several fish options. The young waitress was very helpful and all our meals and drinks were served very efficiently. The food was plentiful, tasty and enjoyed by all. After lunch we had tea on the terrace, where the waitress happily took some family photographs for us. All in all a very enjoyable afternoon. Large car park available, if on foot only 10 minutes walk from the Cathedral.

Lovely hotel with a lot of interesting history, view over the river and few minutes walk from the cathedral and town. Didn't eat in this hotel so cannot comment on food, judging from the menu and food we saw brought to the restaurant, it looked very good.

We called here recently for a drink and were served by a surly barman and the noise coming from the restaurant with laying of breakfast was horrendous. Also on replying reception stated that they had not received an email but a copy was attached to the reply?

This is a very quaint place and I had a very nice room in the old part of the building. The room was a good size and well decorated, for some it may be too cold with the old windows (which are lovely) as the heating isn't controllable but it was perfect for me. It's position by the river makes this a very picturesque place and brilliant for a short walk into Salisbury past the cathedral. I ate in the dining room in the evening - reasonable food and not too badly priced. (The experience was ruined by 3 workman who were swearing continually on another table.)I would stay again if I'm in the area and I have already recommended it to friends.

Wow! We visited this beautiful Hotel for a one night break. I asked for a room in the original building and that's what we got. Welcomed by friendly reception staff and our room was amazing. Such history. A quality bed and bedding. The food was just perfect in the restaurant as was the breakfast in the morning. We paid for the full English. But was so worth it. 100% happy with everything. Thank you so much.

Don't stay here. After months of planning a family celebration and booking 5 months in advance and getting confirmation a week before. My room wasn't available on our arrival. With no apology whatsoever. Greeted by a very rude member of staff. She thought it was funny that the days before guests hadn't left the room yet. As we needed to find alternative accommodation as we left. she shouted YOU WILL BE CHARGED FOR THE ROOM!!! with a laugh. horrible experience don't stay there so many nicer places in the area

We stayed here for one night - my husband and I, our 2year old and our 3 month old. The room and en suit was large and spacious and the hotel provided two travel cots with bedding. The service overall was excellent - the staff even found us iPhone chargers! Breakfast was very good - both the continental (included in our booking) and the cooked buffet (an extra £5.95). A really good selection on both, cereals yoghurt pastries fruit cheese and ham on the continental, really good quality sausages and bacon which is my usual check for a cooked breakfast! The breakfast staff were friendly and helpful - with the manager even offering to keep my breakfast warm for me when I had to stop eating halfway through and feed my baby. The only gripe was that room was really hot despite both radiators being off and no way to control our room temp other than opening the windows! The bathroom in particular was extremely hot, like a sauna!Other than that, a really good stay and it worked very well for us as a family in the one room too - whereas other hotels in the area would only offer having to book two rooms for the four of us - so we were really pleased :)

Riverside location, on the banks of the River Avon (lovely sitting). Room overlooking the river and a view of the cathedral, was comfortable, clean and tidy with ample wardrobe space. Bathroom clean & tidy, & shower had loads of pressure. Restaurant serves lovely food in both breakfast and dinner, with staff very friendly & helpful. Hotel close to the city centre (0.5 mile) and easily reached by walking, car or bus, with a bus stop outside hotel doors. Car park big enough for the size of hotel. Stayed in the Legacy Rose & Crown for a small family break, I would come again.

It was cold, very cold, our hotel had a very limited menu and we noticed this place within walking distance. I had the burger - it was average at best. My friend had fish and chips. The fish was over fried/cooked. Plates were cleared and the server asked us about dessert, we said yes to having a look at the menu.....15 minutes later still no dessert menu. It wasn't busy at all, only 3 other tables had guests. A lapse in simple service delivery.

Service was good, food was excellent, could mix menu. setting was perfect looking out over river with wild life.

The wait staff was very attentive, and the the food was well prepared and tasty. Seating was comfortable, and the atmosphere was relaxed with jazz music in the background. The view was romantic, with swans on the river, and the spire of Salisbury Cathedral in the background.

It was a quiet Thursday about 1.30 and we fortunate to have a table overlooking the river Avon with swans,ducks and geese tree lined banks with sheep grazing beyond. A picturesque setting especially with the Autumn sunshine. The service courteous and the food perfect. Cooked Obviously cooked with great care all vegetables very fresh and cooked just enough and presentation very pleasing. A beautiful old coaching in wonderful setting great food. Will go again. Well done all are Rose and Crown.

Perched right on the Avon River with the Cathedral just across the way, you come here for the view. The bar is excellent and there is an outdoor patio perched next to the gorgeous river. While not exceptional, the food was well prepared and generous portions. The service was attentive and the prices reasonable. It is a busy meeting and convention hotel so the dining room is not always available to the public. Check ahead and make reservations.

Beautiful setting with a great Breakfast and lovely staff. Stayed overnight here, perfect for seeing Salisbury will go back to this hotel

We saw this place on a stroll through Harnham Salisbury and dropped in for a peek. The outside is very old but they have a renovated rear section that looks out onto the Avon river. We had a table outside. It was standard pub service with good menu selection. We had the lunch prix fixe. The fish and chips was very good but the quiche was a bit dry. The lemon meringue pie was disappointing.

Lovely dining room overlooking the River Avon. Terrace tables are available in fine weather. Lovey food, excellent choice, very friendly and helpful staff. No complaints.

Perfect location:) Sunday lunch was very good well presented and delicious value for money:) staff are friendly and helpful :) we love it here and we definitely come back ,, breakfast was great too and the whole place is amazing . Keep an eye for otters maybe you get lucky:) :) and also Salisbury punting here,, it's A WOW! Place:)

Visited the hotel for 1 night for a friend's 50th and took breakfast at the River's Edge. The staff were very helpful and attentive yet friendly and available to assist. We had the hot buffet breakfast, which was well cooked and delicious. There was a good choice throughout and we were able to select from a variety of dishes, juices, toast and such. The coffee was lovely! It was great value, and the view is also outstanding. Would recommend.

A nice place to sit - good views. Friendly staff and lovely choices to make from the menu. Fresh ingredients (loved the veggies).

Dining room modern and nicely furnished with river views. The dinner menu showed variety and imagination and was great value for money. Excellent service.

We used this restaurant frequently as we were staying at the Legacy Rose and Crown. Well situated with nice views over towards the River Avon.Typical buffet breakfast and a very good dinner menu.

Good selection of starters main and deserts at a reasonable charge. Really good size portions. Staff brilliant nothing to much trouble. We sat by the window overlooking river avon . It was so peaceful. I would tell

An interesting evening as I went to dine for the first time here. I was informed by a some what grumpy member of the reception staff (who didn't feel the need to look up from her computer screen to address me) that the restaurant was down the hallway on the right but... "They might not have room for you they've got a couple of large parties." I am of course a party of one and felt that they may be able to squeeze me in somewhere so I decided I would try my luck....As you can imagine I thought that maybe I don't want to dine here, the 'large parties' sound raucous and uncontrollable so much so it's going to take every member of staff to contain their jovial behaviour.......!!!! Nothing of the sort.... Upon reaching the bar I was greeted by a very friendly barman who checked to see if there was in fact space.... There was, and he showed me to a table by the window with a view of the river... 'Perfect' I thought.... Table with a view.... The large parties were already tucking into their mains and the rest of the restaurant was pretty much empty.... It was at this point I idiotically tempted fate by thinking....'Give it 20mins and the food will be here then I'll walk back to my hotel for an early bath... Lovely' My time frame came and went.... Other couples were seated around me.... Served drinks, orders taken and then their food arrived..... I was still patiently waiting....Another chunk of time went by and the manager came over to tell me that the inattentive and quite rude waitress that had 'taken' my order in the first place had in fact not put it through the till and so I didn't have any food on order.... So I ordered again.... This time after about a 10-15 minute wait my food arrived and was actually really rather tasty... The sauce was a little bland but the presentation was perfect. By this time though it was encroaching 8.30 and I must admit I was starving having been in the restaurant for quite some time. I am incredibly pleased that the initial rude waitress did not return to my table and instead busied herself (doing what looked like very little) behind the bar and didn't approach my table for a second round of looking down her nose at me, I was in fact served by another lady that made polite conversation and I received my after dinner coffee in a timely fashion. Unfortunately I was in fact visiting the restaurant to have a look at their menu and to see if it would be suitable for a large gathering we are holding soon... I fail to see how, if they can't look after one person they will look after our large wedding party.I am grossly disappointed in this evenings experience and it really is such a shame that the inadequacy and rude behaviour of a couple of members of staff taints what should have been a lovely evening. I was offered my glass of wine on the house as a result of the mix up which was some compensation but if it had taken any longer I'm afraid to say I was ready to walk out before the food arrived and try my luck else where. A great shame to an otherwise well put together establishment.

We stayed here overnight and had breakfast lunch and dinner. All super meals, service was perfect all the staff are very polite and helpful. Good choice of food, some pub grub and some restaurant type food. Beautiful setting overlooking the river and 5 mins from centre of salisbury.

Since we stayed at the hotel, we got to eat at this restaurant multiple times. As other reviewers have noted, you'll be hard-pressed to find a more serene setting than a window table that is scant yards from the slow-flowing river Avon. The setting is, indeed, the best part of the dining experience but don't let that put you off. stick with the basics and you'll be more than pleased with your food along with a feast for your eyes.

My wife and I decided to spend the night at the Legacy Rose and Crown and whilst there, thought it'd be rude not to eat in the restaurant for dinner.Initial impressions were good; a spacious and modern looking dining room with smiling and friendly staff let to us being seated at a table that overlooks the river and meadows leading down towards Salisbury Cathedral. It's impressive and a very pleasant surprise as the frontage of the hotel and restaurant don't disclose just how impressive a view you'll get.After a quick look at the wine list and a little discussion over the usual offerings that appeared there; a sauvignon blanc, a chardonnay, some reds in the form of merlot and shiraz and the obligatory rose, we decided upon a french Pays d'Oc chardonnay from Aimery. It was pleasant enough, if a little over priced, and had enough versatility to go with a range of foods.Onto the dinner menu and again, here we found a reasonable selection but nothing that sets the world on fire or pushes the boundaries of culinary experiences. Steak, chicken, some 'pub grub' staples and a couple of more up to date dishes in pork bellies, various fritters and salads.To begin, I opted for crab fritters and my wife went for the scallops. As tends to happen more and more these days, she had the better choice and I was let with a bit of food envy. Her scallops, although on the smaller side, were plentiful with a very pleasant sauce and a generous helping of bacon lardons which bought out the natural sweetness of the sea food. On the other hand, the crab fritters were particularly lack lustre. I had expected a crunch from the batter or perhaps a panko breadcrumb crust but instead had a soft sphere of crab meath that was over-floured and lacked any real zip; if blandness were a competition they'd be in with a good chance of first place.For mains, the wife choose well again with the cajun spiced chicken and fries and I opted for what, at least on the menu, sounded a dead cert for taste and satisfaction. The menu had it down as a pork schnitzel, fried duck egg and white rice. That was exactly what I got and unfortunately, that was exactly what I got. The elements of the dish; schnitzel, duck (I'm sure it was chicken though) egg and white rice were all cooked very well but the plate screamed out for a sauce to bring it together and was left lacking as the result of it's absence. The cajun chicken, despite looking like it might have just been collected from a Harvester take away, was actually very well cooked and the fries and sour cream dip which sat on the side were pleasant enough. It also came with a reasonably flavoured mixed salad which helped to cut through the carb heavy fries.Finally, we opted for mandarin cheese cake with orange sorbet (her) and rose water jellies with sweet cheese (me) for dessert. The cheese cake was very well made and surprisingly, had a clear taste of cheese which many other establishments have effectively forced out of recipes through an over use of sugar. The jelly was subtly flavoured with the rose water which I found just right but i suspect that some might prefer it to be slightly more flavoured, approaching the kind of taste one might find from a slab of Turkish Delight!Throughout, the waiting staff were on the ball and delivered a reasonably good service. Standing out from the pack was a young man named Deepak who really strived to meet the customers need and, at least to my mind, appeared to be the go to man for the whole restaurant. The other staff were there and attentive but didn't seem to push to find that extra bit of effort that can really make the difference to the dining experience.So in summary, a great location and dining room with a good staff that is let down by a lack of imagination in its menu and in the way it is executed by the kitchen. If the chef could match the magnificence of the location in the food that he delivers, I have no doubt this restaurant would be in contention as one of the best in Salisbury.

A beautiful hotel/restaurant sitting in one of the most beautiful spots in Salisbury.By the river with views of the cathedral from the lovely patio area and gardens - this really is a very special place.Food is great - a little overpriced but you pay for the venue and view.Wine is very expensive but again you are paying for the location.Service is excellent, helpful - friendly and always with a smile - a real bonus!For a perfect lunch or dinner - this is the place to go.

Beautiful setting. Great rooms. Friendly and helpful staff. Evening meals and breakfastwere wonderful. Convenient to surrounding Cathedral, and shopping centre.

Exceptional view of the river from the restaurant.All the staff were very pleasant and helpful.It was a pleasure to eat in the food was brilliant.

Booked on Hotwire, because staying away a lot on business I tend to use Premier Inns which 'as a rule' you know what you're going to get. So decided to see what Hotwire had to offer...a 4 star hotel for a bit less than the Premier Inn I had booked, so decided to opt for this unknown 4 star (in case you're not familiar with Hotwire, they don't tell you the name of the hotel until you've paid). Didn't know what to expect when I knew what I had 'got', even after looking at other reviews. Arrived at the Rose & Crown and was impressed with the character & obvious history the building was steeped in, coupled with stunning views from the room & restaurant, etc. The room....first of all on Hotwire I requested a double bed, I got 2 small singles! The bed linen & pillow cases were stained, there was hair in the bath & the shower head was a deep rusty brown...a breeding ground for Legionella? Disappointing after a long long day! The food in the bar area was of average quality at a price you'd expect to pay for a hotel meal. Could be an incredible hotel with some TLC applied to the refurb of the rooms...& the thorough cleaning of them! Overall disappointing! I'd rather have a nice room with a comfy bed after a hard day, than a historical building with nice scenery!

There was a bit of an issue with our reservation when we first arrived, which could have potentially had quite a detrimental effect on our stay. However, the issue was dealt with immediately by the very efficient and customer care focused Sarah, so thank you. I know a few 5 star establishments who could learn a thing or two from all of the staff we encountered during our stay at this lovely hotel. The food was excellent, the service,as I have said exemplary. I would not hesitate to recommend this restful hotel with beautiful views and a calm and tranquil ambiance.

Can't fault this place! We were staying at the hotel and no matter which meal we went to (we had breakfast, Sunday lunch, dinners and afternoon teas there) the service was efficient and friendly, the food tasty and attractively served. I got the impression that the menu was chosen for what was in season and what they could get locally too, which showed in the quality. The portions were generous so we also felt it was value for money. One thing I think I should also mention is that there were two parties going on on the Saturday night, one in the separate function room and a larger table in the restaurant- neither affected the service or food for the other guests - gold start all round!

We came here for lunch on Good Friday as we were recommend it was good. It was lovely, not what I expected but it was beautiful. staff were excellent well stocked bar didn't mind where we wanted to sit. Had a nice time not rushed it also has car parking and accommodation. My husband even purchased some jewellery for me.

Enjoyed crab and home made scotch eggs for starters followed by a Stilton and broccoli pie. Everything was done well in a good setting overlooking the river and cathedral. Light music played in the background and seating area for coffee and drinks after eating.

We stayed at the hotel for two nights in February 2016, arriving on the Sunday afternoon. After settling into our room and seeking our evening meal we went to the restaurant and had the Sunday roast that is served throughout the afternoon and evening. As would be expected the meal was adequate and of the same standard as a carvery.although much more expensive at £9.50 per head. There is an a la carte menu but that did not appeal. The following evening after a day in Salisbury and having had luch in the city, my wife and I did not want a full meal but decided to have a bar snack (or room service) menu. Although we did eventually get what we wanted there was an initial reluctance to serve us and that did not endear their customer service to me. The view form the restaurant is fantastic as it overlooks the river Avon and the meadows leading to the cathedral, which can be seen beyond. The morning breakfast is either a free continental style one of pastries, cereal, fruit juice, toast, tea or coffee, along with had-boiled eggs or a full English breakfast, which you pay for. An adequate restaurant for the hotel guest which is both clean and well appointed, but the overall quality of the food provided does let it down.

The last time I visited the hotel I was not impressed. Totally different this time. I was given a room in the more modern part, the area I stayed last time, but what a difference. It appeared to me that the management had listened to the guests. This time there was no flaking paint. The room was comfortable, clean, spacious and well appointed. The only two items that let the hotel down was a cooked breakfast is extra and towels with holes in them. The staff were very pleasant and helpful. They made me feel as though I was the only guest in the hotel. I wasn't and would like to think they treat everybody the same.

We had lunch there and Valentines Meal !' awesome', was so lovely, the tables were decorated and the staff were so professional and very friendly had time to spend a couple of minutes for a chat. The food was a good varied menu, with lovely views of the river.

I enjoyed the food - croissants, toasts, full English too and loved watching the geese, sheep, frolicking ducks (well it was Valentine's weekend)

Very nice meal and good value for money. Staff were very efficient and friendly. Lovely to sit by window and watch river flow by. Lovely peaceful gardens.