Rialto Ristorante Italiano in Northumberland

It is fair to say that that we had a mixed experience here. We went as a family group and some members of the group really enjoyed their meals, but others found the food poor. My own meal was a large portion size, but felt like a definite case of quantity over quality. Another member of the group felt the same, and said her pizza was very stodgy. But the person that had the steak really enjoyed that. The staff were friendly but seemed uncertain and lacked confidence. It was very quiet on the evening we went, and there was a very sterile atmosphere. Perhaps some music would help, and some attempt to make it feel more cosy with the decor - it is all quite bland and there are still Covid social distancing stickers on the floor. All in all it felt quite average. Certainly room for improvement. If you find yourself here, maybe have the steak!

What a treat. The best fillet steak Rossini I've ever had. The wine sauce was rich and delicious. Also had the chicken liver starter and they were delicious too. Highly recommended.

Lovely welcome and great service. My husband and daughter had pizzas which they thoroughly enjoyed and they said they were very tasty and I had the pork loin Sunday lunch which was beautiful. They only thing I would of preferred would be to have mashed potato instead of new potatoes, but it was the best pork I have eaten. Would definitely recommend!!

i came here for a meal for my friends birthday, service was great and food the was excellent. we will definitely be coming back.

Had a family meal, it was lovely.The food and service was excellent, even when it was very busy.I would 100% reccomend and will definitely be back

First time visiting, staff really friendly food amazing. Only issue which I didn’t enjoy was the profiteroles blanco. But they not every taste. And coffee machine not turned on, which would be 10 mins. Will be back for sure.

Whilst the food was ok, service was appalling. Waited an hour and half for starters and over 2 for mains. Will not return.

Had concerns when we pulled up into the car park, which is run down and next to a waste land, but we needn't have worried. Welcoming staff as soon as we arrived. I had an Inferno pizza, my partner had a chicken kiev pizza, and both were delicious. Staff were attentive without being obtrusive. Prices are relatively good. Will definitely go again and would recommend it to anyone.

Staff amazing and food absolutely amazing ,very friendly staff will be back and recommended to friends Very clean and cosy

My first time at Rialto as part of a group celebrating a 50th birthday. Good options on the menu, favoursome dishes, generous portions, reasonably priced and friendly service. It's nice to find an Italian restaurant that offers options beyond pizza and pasta dishes. An enjoyable evening.

I would 100% recommend getting a takeaway sunday dinner from Rialtos. The pork is cooked perfectly and melts in the mouth it’s also comes with the perfect piece of crackling. Will definitely become a regular for it!

My first visit with friends,friends who visit regular. We were are party of 12. For my starter I ordered Olives, Simple enough you would think maybe not!! All our party had their starters except me. I had to ask twice for these. ( had they had to nip to nearby supermarket for these???) For my main I ordered a Chicken Kiev with Vegatables. Again our whole party had their mains except me.( A large plate of veg had been put on the table for me to share with the person next to me) Our party were almost finished their main coarses yet mine had not arrived. The idea of going out with pals for a meal is that we all eat all together. I had a word with memeber of staff to ask when to cancel my meal and remove it from them bill. A member of staff then brought out my main meal. I then asked for fresh veg as what was on table was cold. Fresh veg did arrive. I ate some of the chicken kiev but sadly others were now finished their meal and did not wish to eat alone. I found the chicken dry. I did get a glass of wine on the house and a sort of an apology and my main meal was deducted from the bill. Sadly I won't return and I wouldn't recommend. Waiting staff seemed very inexperienced too. Also nearby car park is in dreadful state.Pot hole central.If you value your suspension on your vechicle avoid parking in it also very poor lighting in the car park and with the amount of pot holes it's a bit tricky to navigate

Four of us visited Rialto for first time today to celebrate our sons 12th birthday. The menu was very varied with something for everyone, steak, lamb, chicken, seafood, pizza and pasta. The food was delicious and the service was very good. I mentioned it was our sons birthday and the owner and staff put a candle in his dessert and all sang him happy birthday- he loved that - thank you very much!. We will definitely be returning to Rialto as there were so many other options on the menu we would all like to try! Thank you.

We visited 16/12/23, our table for 4 (2 adults and 2 children) at 5.30pm for an early dinner. There were a few tables in but not too busy, like it gets when later in the evening. We all choose the fillet steak with a sauce, which comes with homemade chips. The steak was cooked to perfection (medium/well) and not a piece of fat in any of the 4 steaks. Far too many chips arrived. Personally, I wish there was a choice to have half chips and onion rings/mushrooms etc. For a party of 4. Service was good and friendly. I would like to say that I find it very annoying when the waiters remove empty plates (from those who have finished their meal) prior to everyone on the table finishing their meals, it seems more and more restaurants do this now, but I don't like it and will mention next time. All in all we had a lovely evening and can recommend the steak, as its one the best we've had in a long time, includes UK, Europe and USA. It takes some beating.

Poor service, miserable manager. The staff seemed on edge and nervous, and no clue what they were doing. Overheard the manager being very abrupt with staff, when I paid the bill I was going to add a tip on but was told by the young waitress not to bother and that the owner kept any tips.

Fabulous restaurant, they hosted a surprise party for a 70th birthday, the staff were amazing and the food excellent nothing was any trouble thank you.

Great food at reasonable prices. Had a meal for 5 with starters, mains and a bottle of wine for £91. Good service and a buzzing atmosphere. Would definitely recommend. Generous portions and food came quickly. All of us were too full for dessert.

If you are looking for a quality meal in a friendly and pleasant environment then Rialtos is the place to visit. Sonny will be there to welcome you and ensure you are well looked after and get the meal you deserve.

The food was very good, but the service was poor. I would give the food 4/5, but the service 2/5. The staff seemed new, so maybe on another visit it would be better.

I'll keep this short and sweet. Food was OK but the service was terrible. Plenty of good Italians in the vicinity, will not be back to this establishment with its clueless chaotic waiting staff.

Excellent value for money. Home cooked food. Spaghetti was definitely authentic Italian. Friendly staff. We’ll be back. Not sure how they did it for the price to be honest.

I don’t actually know how this place makes Money! The food is not good, staff are miserable clearly don’t want to be there. I complained about my seabass, the waitress went to the kitchen to tell them, me and my partner heard the chef laughing and saying something about it being 2 weeks old. Restaurant Itself is outdated. Wouldn’t recommend it’s the worst meal out I’ve had in a long time

My local restaurant, always nice staff and food is excellent everytime i definitely reccomend.

Have been coming to rialto for many years now and never leave disappointed. Family friendly, staff always go above and beyond and the food is always cooked to perfection.

Went with friends for dinner. Serving staff quite inexperienced and was a bit chaotic. Food was ok at best. Locally has bad reputation for tips never ending up going to staff. Servers we spoke to confirmed this, so best to check. Not in a rush...

Absolutely amazing food as usual great atmosphere great staff .. we love this restaurant every thing is 5 ***** would highly recommend coming here you won’t be disappointed

Excellent service, fresh local produce, friendly attentive staff, AMAZING. home cooked chips mmm. One of my favourite places to eat

as always, Rialtos was amazing the service was great and the meals were delicious. the starters were perfect and the main course was one of the best i’ve had at an italian resturant. chicken kiev was succulant and the sticky toffee pudding was lovely. thank...

Great mothers day The restaurant was full but we really enjoyed the atmosphere the King Prawn starter was delicious never had like that the Fillet steak medium rare with Diane sauce best never before just such ashem about the pizza to grease on the bottom...

I never put reviews, but this Sunday dinner the most beautiful around starting with beef had my wife pink soft my lamp cooking perfectly the gravy long time no have like that the garlic bread was bit boring on top lot oil on bottom lot...

Came for Mother's day, both prawn cocktails were very poorly presented & not consistent with other diners ! We ordered 2 Sunday lunch (beef & chicken) the whole meal was cold, first off no veg came, the additional mash & gravy were cold! Then to...

The food was very greasy, mainly the garlic bread and the chicken Kiev would not recommend. Not usually the person to write a bad review but after witnessing a senior weightier speaking to his younger colleague I felt that I had to. The man was...

We always have a great time at Rialto’s, excellent food and a great atmosphere. I’ve been going to Rialto’s for the past 20years and have always enjoyed!!!

A poor experience although the food was lovely. My friend ordered cod only to be told after they had taken the order that they didn’t have any. Ideally we’d like to have known when we sat down but they may have just run out so...

Such a lovely night food excellent The singer was fabulous such a range of songs and really good entertainment. Staff really nice joining in the fun while very busy, nothing was too much trouble. Night ended with fireworks in center of Ponteland really good. Thank...

We had a lovely meal with friends but it was so cold in the restaurant and the ladies toilets was like a walk in fridge. There was a gas heater but the 3 waitresses spent most of their time standing in front of it so...

I visited with work colleagues for our Christmas lunch on a Friday. The food was perfectly good and the staff friendly but we were the only occupied table except for one other couple the whole time we were there. Shouldn't it be busier on a...

Regular here as good always delicious and service amazing. Great menu with something for everyone. Always book.

Popped in for a meal while dropping family off at the nearby Newcastle airport, and can recommend this restaurant for great food, great service and good value. The food was delicious and would definitely return next time we are in the area.

Place was spotless throughout. But cold. Staff very friendly and efficient. Food was excellent. Staying in the area from Yorkshire. Would go again next time in the area. Would recommend to anyone

Margy Hopes As my friends and I could hardly hear ourselves speak over our lunch I politely asked the owner if he could possible turn down the volume on the music. Although he said he would - he did not. Not a big issue, but...

The food was very good, but the service was poor. Staff were friendly, and there were a lot of them, but they were inattentive and service was slow. We ordered a bottle of wine, but had to wait 15 minutes for anyone to bring glasses,...

Currently sitting at the 7 stars watching Nufc we got hungry so thanks to Sonny for my Take away. We ordered wedges and a pizza great taste

Food is excellent. Staff work hard - but more are needed. Photocopy menu doesn’t do the place justice. As I say, great food - but had to wait too long. Expected better.

Staff and starters were great but main was average at best, friends also said pizzas weren’t great as it had no flavour. 3/5

We ate yesterday as a family group of seven. We had a varied selection of meals, all of them delicious. The steak was out of this world, I have never tasted any better! The service was efficient and friendly. We all felt welcome and at...

We were here tonight as a group of six friends who haven’t been out for quite some time. We are glad we did! One of our group noticed that the business seems to have had a couple of negative reviews recently but we can’t see...

Called in last Thursday and were seated ( 2) quickly then we sat and sat and sat in a freezing cold restaurant watching others getting agitated waiting for a menu and or being served with food, we decided that ignoring us would not work and...

Most dissatisfied from last night. I booked a table for six Thursday before at 7.30. Arrived and had to wait half an hour to be seated, after 15 minutes we had to request the menu so I we could choose our meal, we had to...

We went to the restaurant as two couples, celebrating after dry January, having booked a table for 8.30pm. It was manic and we were ignored for the first 10 minutes, then eventually sat down just after 9 pm. My friend had bruschetta for starter, but...

Wow. First time here, booked a table for 7:30pm. On arrival the place was chaotic, there was not even room to stand comfortably and wait. Stood for 40 mins to get seat. All the while thinking about the fire & dough van outside. That wood...

Do not go to this restaurant! I don’t even know where to begin with how awful our experience was here. There are heaps of wonderful restaurants in Ponteland and this isn’t one of them. Please go to Fratellis two minutes up the road instead as...

Table booked for early tea with 3 friends. Arrived, large 20+ earlier party who had obviously finished eating, all on their feet walking around & chatting like they were in a busy pub, not nice when you’re sat eating very close by. Also, from a...

Had a Christmas Eve meal here. Both Christmas menu and usual menu offered. Impressed there was no festive markup on usual menu prices which are exceptionally reasonable. Was able to customise a meal with items from both menus. One of the tastiest meals I have...

Daughters 18th birthday. Party of 14. I can not praise this place enough. 5 🌟 Food was beautiful. Staff are friendly and attentive. Restaurant clean. Atmosphere excellent. Thank you to all the staff.

We met friends at this restaurant for a meal after not seeing each other for over a year. We were all very disappointed and concerned that we and others were made to queue before being taken to our seats. We were amongst people with and...

Had a lovely meal here last week. Service was great. Staff very friendly and the food was delicious. Very reasonably priced for 2 starters, 2 mains snd 2 drinks. We were too full to have deserts as the Portion sizes were generous. Will definitely be...

Service was fine to start then tailed off after our mains were served. We were left for ages with dirty plates then given desert menus and again left for ages. I think it was the owner/manager came to ask if we wanted anything else and...

We had to wait 1 hour 30 minutes for a meal, and when it got here it was disgusting… The starter was very good, garlic bread with cheese, it tasted very nice and was delicious and the quantity was huge. On the other hand, the...

Absolutely love this place .. always busy and full of friendly staff .. food is amazing always couldn’t fault it I would highly recommend to everyone to go and see for yourself .. 5 ***** all round from me and see you again this week

Disappointing. Antipasto comes with salmon, and supermarket ham. Pizza was too oily and very basic. Service is OK

First meal out since last year, First time at this restaurant. We ordered surf & turf this was quite tasteless compared to what we are used too. Pasta was nice. Prawns in garlic to start again quite tasteless. We ordered 2 deserts apple pie and...

Visited our favourite restaurant for Sunday lunch after easing of lockdown restrictions. We felt very safe, comfortable and warm enough in the outdoor seating area. Food was fabulous as ever. We greedily shared an anti pasta and tomato garlic bread for starters, both were beautiful...

Always great food and a lovely welcome! So glad they are open during lockdown and beyond. Best pizzas ever!

We have been frequenting this lovely family resturant for many years having been a resident for over 2 decades. Usually - pre Covid as sit in diners. Today we ordered a takeaway meal which was ‘sit in standards’. My hubby usually orders the seafood risotto...

You will love it from the minute you arrive till you leave. Food and service are FAB in every way. WELL DONE and THANKS

Visited this restaurant on bank holiday Monday, I did book ahead for a table for 2. When we arrived it seemed that the manager didn’t have a record of the booking and we waited for a table to be cleaned. I was treating my mum...

Amazing staff, Always perfect food. Best steak around Ponteland. Service is impeccable and the chef Brian Is the best chef!!

Always here, great service excellent staff. Highly recommend. The best Italian’s around. Wouldn’t go anywhere else 😁

Excellent service and fantastic food Yanni Hammy & Brian are amazing chefs another great meal would definitely recommend!

Ive had 3 different types of pizza here multiple times and its amazing each one. Never a problem. Maybe abit expensive

Recently took part in the governments scheme, we were waiting outside in a cue and was served our drinks first thing walking through the door. Food and service were both exceptional and great. Can’t wait to revisit!

I came with family for a meal the service was superior got served with a smile the staff were very pleasant and I enjoyed my food. I would definitely recommend Rialtos.

Managed to get a last minute booking at what must have been the last available table last night as the restaurant was very busy! However we felt quite safe due to the care that had been taken over Covid compliance. There were plenty of staff attentively looking after guests & although we waited a little while to be served, the food was definitely worth waiting for. We had sea bass fillets and seafood risotto, which were beautifully cooked - along with the obligatory garlic bread and bruschetta, also both delicious. Although our meal was 50%off due to the Eat Out, Help Out scheme, we would have been more than happy to pay full price for what we received! Hoping to visit again when next in the area. Many thanks.

Came out with my family to this restaurant during the the eat out to help out scheme- food was lovely and the service was great. Restaurant was very busy however it was worth the wait.

Super poor experience yesterday, we have been a huge volume of times before and always get great food and good service...however was definitely an exception. We were there for over 2 and half hours. The drinks arrived promptly, however only half of our starters turned up. The rest had been forgotten and we had to ask twice for them. The dirty plates were left on our table for over 30 minutes. We then waited another hour to get the mains, of which they hadn’t even cooked a three year olds dinner and the steak was well done when we asked for medium rare. I completely understand that there will be delays due to Covid and that social distancing will delay processes, however this doesn’t excuse poorly cooked or missing food. Purely and simply there were too many bookings within a short period of time which led to the staff being ran off their feet.

Super impressed with efforts all round to keep customers and staff safe. Not quite our first trip out but definitely the best in terms of Covid precautions that were followed through with and not just lists on boards. Food, great, just as it always was. Welcome home was the theme and it felt like it ♥️

Had a take away from here during lockdown now that they are back open decided to give it a go and was not disappointed. Sanitation stations throughout as well as partitioning to help you feel safe and sound. The staff all had ppe throwout the night and even though it must have been uncomfortable at times for them they yet again done a fantastic job and made everyone feel safe and welcome. The food again was faultless Surf and Turf cooked to perfection and the the kids enjoyed their pizza and pasta. It was great to be back sitting in a lovely restaurant with good service and friendly staff thank you to you all and keep up the hard work will definitely be back soon

Visited for the first time since Coronavirus lockdown . The premises have been excellently changed to ensure as far as possible that dining at Rialtos will be safe. Screens are strategically installed and some tables have been removed. The food as usual is excellent couldn't be happier to be back .

Amazing food and service throughout the whole visit . Felt very comfortable going in after such a long time with hand sanitising station across the restaurant and staff wearing masks. Would definitely recommend during this time to get back to a bit of normality

We’ve had several Saturday night takeaways from Rialtos during lockdown. Very easy to order online but also fine to order on the phone too. Took advantage of car park collection after ringing in the day to pay over the phone.No matter who answers the phone the staff are always so friendly and lovely.Food is always fresh and piping hot.Most importantly it’s delicious too!Would highly recommend.

Never been here for a while but just enjoyed a fantastic Sunday lunch take away this restaurant is still one of the best in ponteland fresh ingredients still hot and the staff are always welcoming and friendly cant wait to visit again when.they reopen keep up the good work

Well as we couldn’t visit the restaurant for a sit down meal We had a takeaway at the weekend ( Sat) .... cooking time was spot on, it was as hot as it would have been if we sat in to eat and the food was amazing.... I can always tell when fresh ingredients are used . I would highly recommend you to use this place.... good quality freshly cooked foodAt an amazing price. Thank you to the chef and all staff who made our normal eating out night a lovely staying in experience..... you won’t be disappointed by Rialtos .... the staff here look after their customers as if they were family

Last week I had a Sunday dinner for takeway. I had ordered a chicken dinner and my friend had a beef dinner, both were incredible, just ordered another another one for this Sunday too! Highly recommend it!! Thank you Rialto restaurant

Had a fab takeaway from Rialtos tonight didn’t realise I had missed it so much 3 months since we visited and we weren’t disappointed great service and great food made lockdown much more enjoyable so pleased you are now open fri to Sunday for great take away food

Just had our second collect takeaway from Rialtos and agin the food was superb.We are still doing lockdown so collection from the car park worked very well.Lasagnes was as usual excellent and the Sicilian pasts dish very tasty. Great to have this at this difficult time,Will be back again next week for sure

Had a very pleasant visit with the family. Food very good staff excellent especially with the children will definitely visit again.

We are regular visitors to Rialto and on Sunday called in for a pre cinema meal. The service was as usual excellent. Becausevof the time of evening we stuck with the main courses. I had a peperoni pizza. This is not on the menu, but if you ask for a diablo without the peppers, onions and chilli, you get what I mean. Very thin and with a crispy basel, piping hot with a generous peperoni and cheese topping. Perfect. My wife had a four cheese pizza with extra blue cheese which she really enjoyed. Our friends had their usual chicken stroganoff and pasta arrabiata, which justified why they usually have it. The meal wasn't expensive and in my view much better than the film we eventually went to see.

We visited on a busy Saturday night, good job we had booked in advance as the place was packed. There was a big menu on offer including some daily specials, service was friendly and helpful. Our party of 6 were all pleased with their choices and we had a pleasant evening.

This is one of my favourite restaurants to go to. Went NYE for my 40th birthday. Fab service. Even better food. Homely and friendly and always fab food

We shared our New years eve at Rialtos, and we will definitely be doing it again, a very warm welcome, the food was beautiful and the entertainment was excellent, also a brilliant view of the firework display at midnight. I couldn't recommend higher. Thanks for a great night

Sonny and his team always make us feel welcome and go out of their way to ensure we have a great dining experience. Nothing is too much trouble for them so ask if you find something not quite right. The steaks have to be the best around. Looking forward to getting back to being a regular again this year.

This is my regular restaurant that my family and I visit all the time. This is the first time I had visited for New Years Eve with a group of friends. It was very busy and they had a lovely singer saying, food and service was excellent. Especially the fireworks hosted by the owner, definitely will be here for 2020 New Years Eve!! Thank you Rialto!

My family and I were at Rialtos for Christmas day and we had a fantastic time. The food, atmosphere and staff were superb! Would definitely recommend this restaurant!

We were here on New Year’s Eve 2019

Saturday evening in early December with several friends. Needed to await for our table for around 15 minutes but had a drink and chat at the bar. Wow all chose to share a garlic bread and all ordered pasta dishes. The bread was excellent but the pasta was slightly dry but not so bad as to make a fuss. Service was excellent and drinks and food were served quite quickly once we were sat down.

We went to Rialto's a couple of weeks ago or so for lunch with another couple. In fairness the place was just about empty with only another half dozen people there. The clue, when we walked in was that the guy behind the counter still had his jacket on and, during the course of our meal we found out why - the place was very cold. The service was very good as was all of the food that we had but to be truthful we all felt the cold especially when the only portable gas heater was turned off shortly after our arrival. I would have given Rialto's a very good rating but, for the reasons stated have not. Hopefully with Christmas coming up lunchtimes will be busier and as a result warmer but if I were you I'd take a coat just in case !

Another great night with Sonny and his team. Brian’s fillet steak was up to its usual high standard!

Visited with former work colleagues for Rialto's Christmas Lunch. Despite being very busy service, food and atmosphere were all excellent. The turkey dinner was plentiful with good variety of vegetables, Christmas pudding was also excellent. Definitely worth a visit.

Been out for a meal last night. Service from both the waitress staff and the management was excellent. The steak and pasta was cooked to perfection. We were served by Hannah and Sonny Would definitely visit again.