Based on 2.635 opinions finded in 2 websites
Based on 2.635 opinions finded in 2 websites
Nº 356 in 517 in Denbighshire
Nº 72 of 92 British in Denbighshire
Opinions
I loved the rooms and the beds were really comfortable. The food in the attached restaurant and bar was excellent. The Lady who served us was extremely nice.
steve . 2024-07-07
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Cookhouse Rhyl. We go here around once a week. Always a great service and food is always nice. Staff are very friendly and pleasant. Can’t fault it.
Bruce Lee . 2024-07-01
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I have been to your place a few time since you’ve opened and it seems to be going downhill. The food can’t no longer be called a good quality pub food. It seems like it has been reheated in a microwave. Staff is still nice and trying their best. Whoever runs the place ,needs to make some improvements.
Krystyna Niemczuk . 2024-06-28
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On entering we were met by a lovely lady who seated us and took our drinks order whilst we looked at the menu. Ordered the gammon and fish and chips, meal was hot and plentiful and the overall cost, including drinks, was excellent. Will definitely use again.
Karen C . 2024-06-26
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Service from house team good. The food was very poor. Asked for a rare steak. This came out as medium to well done. Onion rings were burnt. Myself and my son did not eat them.
Edward Middlemass . 2024-06-22
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We stayed at the Premier inn for 3 nights and this is the attached pub, which in turn the Premier Inn is a nice establishment and clean. But unfortunately the 3 nights they actively promote opening hours online are till 23.00hrs. The first 2 nights we was ushered out at 22.00hrs and 3rd night walked in at 20. 40 to be told by a customer at the bar (you will be lucky to get a drink) Then I was geared by a female bar manager who was very rude and ignorant over the stay to her reply we are closed. I replied you have closed early the last 2 nights and this is earlier Again. We are residents at the Premier inn her reply I have to be at be at the hospital for 21.00hrs... That's all well but surely you must have a 2nd in command and leave it with someone which there was still people eating. This woman is a very rude and ignorant person and should not be front of house in an establishment like this.. 3 days 3 bad experiences...
wayne williams . 2024-06-20
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Had a lovely family dinner here. Servers were lovely and friendly, food was delicious and came quick despite it being a busy Sunday afternoon.
Soph Oliver . 2024-06-17
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Had food before the theatre. Nothing special but filled the stomach before watching the show.
Gary martin . 2024-06-16
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Stopping at the premier inn next door just called in for a pint. The floor could do with a clean seating strained and sticky tables lights broken above table. Just needs a clean it's a not bothered atmosphere with staff. We will not be eating here.
Steve James . 2024-06-14
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If I could give this a 0 star I would. Service if you could call it that was absolutely rubbish. Waited over 1 hour for food. Charging over £4 for 2 bread slices. £13 for 3 chicken goujons on a bun. When you spend £75 you expect a lot better than what was served. Won't be visiting again
Jack Woollacott . 2024-06-09
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Excellent service as always, when I receive good service no matter how many times I visit a place, I will always do a review about the place. My daughter has ARFID, ASD and OCD Kat, Leanne, and Natalie know me when I come in and have seen my daughter. On today's visit, I met Caz and Jenny of house/managers they we're brilliant seating us as requested in the memo. Dawn, the chef, did an amazing job with one arm in a sling 100% for service and a smile, I would have cried seeing how busy you all we're, hard enough with 2 arms working never mind one broken. Anyway, service was spot on. Here is the only place that makes my daughter feel like she's at ease with OCD, ASD and ARFID. Thank you, guys. See you in August.
Lian . 2024-06-09
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Food hot lovely service be the staff, always helpful and polite
michelle denise moores . 2024-06-04
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First 2 meals I had there was amazing and service was fantastic but unfortunately the Sunday roast was not good. Service on that day was diabolical.. overall nice and friendly
mo p . 2024-06-02
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Had a sign up stating that they were short staffed but wouldn't have known it, we were dealt with by a couple of staff and were very professional and polite, the food (we have eaten here twice) was absolutely gorgeous and we wouldn't hesitate returning, prices are very good as well
Paul Reddish . 2024-06-01
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Great food and great service will definitely be back next year
Kelvin Guy . 2024-06-01
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Very rude waitress. Had to wait a while to be seated with no acknowledgement Directed to seat which I wasn’t happy with as it was next to a dustbin. We asked to move and the seat had food on it the table was sticky and so was the menu. I politely went to the waitress to let her know the table was available as we had changed our mind. Out of my sight she shook her head to waiting guests. 1540 01/06/24 Terrible..
daren taylor . 2024-06-01
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Food was lovely. Great atmosphere inside. Would go again
Jodenn . 2024-05-30
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Repeat visitor. Good quality food, steaks perfectly cooked, to order. Good selection of deserts and drinks. Pleasant, helpful and friendly staff. Recommended.
Trevor Ashby . 2024-05-27
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There was a party of 22. Went smoothly and efficiently, all food came out fast and had no complaints. Tracey went above and beyond in planning prep to decorating the tables to the actual service on the day.
Rebecca L . 2024-05-23
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Overall it We were both happy and sad. The Burger, steak and goujons were nice but the chips were cold to lukewarm which is a shame because they looked lovely. My daughters veggie sticks (cucumber and carrot) were bone dry and floppy and she wouldn't eat them, if we had a pet rabbit I doubt he/she would have eaten them either lol. The pizza was like cardboard and my daughter only ate it because she was so hungry. It was 5pm when we went in and the food came out quickly after ordering. The staff were all very nice and helpful and fast at helping out. The mens toilets were disgusting. They were both filled up with poo which could not be flushed away because it was broken and wouldn't flush. The other toilets were out of order as so should have these ones. Soap dispenser was leaking all over the floor making it slippy. Bit confused as to the seating also, there were loads of empty tables throughout the place but they kept putting everyone in the same area and some people were seated behind us so close they kept knocking into our chairs and faffing around which was annoying. Can't fault the burger and steak though, very nice.
Simon (Simps) . 2024-05-20
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Very nice food and the people are very friendly. This our favorite restaurant in Rhyl
angela kottelaar . 2024-05-09
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Beautiful food nice friendly staff and prices are unbelievabley low priced
tracey dryden . 2024-05-03
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Went twice while away in Rhyl. Was greeted and served by Tracy. She couldn't have been more helpful, so thanks Tracy. Food was second to none and also cocktails were so nice. Would highly recommend anyone going to Rhyl to visit the submariner 👍🏻👍🏻👍🏻👍🏻👍🏻
Mark Allan . 2024-05-02
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We were passing through whilst exploring on holiday. Lovely quiet atmosphere, not a huge amount of vegetarian options available but the ones on offer were so nice! Staff were friendly also. Shout out to Leanne for helping us out ☺️
Alixandra Wilde . 2024-05-01
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Grate staff at cookhouse excellent meal Many thanks I enjoyed my visit to cookhouse I recommend the scampi chips
kevin wright . 2024-04-22
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Nice welcome and we were seated very quickly. Great selection on both the hot plate and the continental breakfast and the drinks. You can go up as many times as you wanted so great value for money.
John Duffy . 2024-04-21
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Staff was so lovely and food was amazing .Highly recommend and will definitely revisit next time e are in Rhyl
Lesa Fisher . 2024-04-19
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What a lovely member of staff they have here a big shout out to tracey for a wonderful greating at the door and asking for any allergies which my girlfriend was gluten free and they were really supportive also Corey and dean for a wonderful table service too I would definitely recommend the cookhouse to anyone and everyone thank you so much all staff
Ryan Jones . 2024-04-14
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I recently visited cookhouse with my partner who works here and he has a range of wonderful staff, they were all lovely and friendly. The service was amazing and food was so nice:) thank you to all the staff for a wonderful evening❤️
Carys Martin . 2024-04-14
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Had lunch and then breakfast here. Great family food, fast service and super friendly staff. Thank you!
Team Circuit . 2024-04-13
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Came here sunday for a quick meal during the day and lovely experience. my server was a young girl with blonde hair and was so polite and had no issues handling any requests I made. Table was cleared quickly and drinks were kept on top off! will definitely be coming in again.
Courtney McSweeney . 2024-04-11
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Went here on Saturday for breakfast 1 adult and 3 children, one of my daughters has ARFID eating disorder and ASD, OCD and everywhere I go and book either online or in-store, have to ask for a table either on the outer edges or in corner. Lots of places look at me like I'm making it up, absolutely draining behaviour/looks off staff when I request this, sometimes they don't take notice. She has badge lanyard to state both. Here every time at submarine cookhouse they are fantastic, go over and beyond, never give me looks, never make me feel I'm trying things on or bad mum cos that's the look I get when she doesn't get or waste bits of food as I never let her get full plates of anything, knowing it will be wasted, sometimes she eats of mine food and share. Here is the best place, service, and understanding of requirements to individuals. The chef on Saturday was brilliant, making her giggle when another child touched a plate and walked off this started her trigger with OCD, he was lovely took it away and gave her a fresh one (bearing in mind she uses her own cutlery). Sammy and Katie were both expectional with my daughters needs. Please make this known to all staff regarding requirements to each individual. Your staff certainly did this. Please make sure praises are given. Food fresh, hot, lots of choice on breakfast, all refilled. Toilets are clean and fresh too, parking around the back. You just need to pop your reg in at the checking point in the restaurant.
lets gacha . 2024-04-09
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Food was lovely but not very clean and the staff weren't very attentive to tidying up tables and loads of empty glasses and food on the floor. Shame as the food was great value and really nice
Paul Franks . 2024-04-07
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Excellent Service Food Excellent Atmosphere most Friendly.I Highly Recommend You Visit For A lovely Meal Out ... Children Most Welcome 🤗 For A Lovely Meal Out With Mum's And Dad or Grandad and Grandma's 🤗✨🤗
Michael Jones . 2024-04-07
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Had the best Christmas day meal, friendly staff. Well organised. Nothing to much trouble. It was so good we went boxing day too
Sandra Thwaites Buckingham . 2024-04-06
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Staff are so helpful and polite, there was a lovely atmosphere in the pub, even on a very wet dreary Saturday night. Food was great!
Geraldine Oldfield . 2024-04-06
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The food was hot and served quick, it was delicious. We were served by Katie who has wonderful customer service.
Laura Davies-Holloway . 2024-04-06
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Katie was lovely. Food was fabulous
Olivia Mason . 2024-04-06
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Lovely meal and service was great as always, come here few times a year to meet with family, and this was for my partners birthday the team here put banners on the table and a happy birthday card, our waitress Tracey was lovely very helpful and the service was quick, thanks Tracey and the team here at the submariners cookhouse
Jon L . 2024-04-06
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Great food, and plenty of it. Lovely staff. We went with our Grandson. Really family friendly. Highly recommend. Regular haunt for us.
sandie48 . 2024-04-06
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Awesome place fantastic food awesome friendly staff
Paul Jones . 2024-03-27
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Very welcoming staff. Helpful and attentive. Food was simple but very tasty. I had walked 20k steps along the beach in Rhyl before I arrived here so was hungry and their the food really hit the spot.
J. J Gray . 2024-03-24
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Lovely staff, great location opposite vue cinema and car park. Food was nice and well priced. Nice, clean and well managed pub/restaurant
martintF4802EU . 2024-03-23
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Was in the area travelling and my son and I needed dinner, I searched Google maps for 'dinner near me' and found The Submariner Cookhouse which had good reviews. I easily reserved a table online for our estimated arrival time. The staff team were very friendly and welcoming, tables were clean and the dining area is spacious and comfortable. We had a good meal here and didn't have room desert. Thanks to the team for your hospitality. I recommend visiting if you're in the area.
Ciaran Clinton . 2024-03-23
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Lovely staff, had really nice food, great service. Local to our needs, great for any occasion. Nothing is too much for them. Had a few celebrations there
Michelle C . 2024-03-23
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Lovely food and friendly staff. Would definitely visit again when in the area. I am a very fussy eater and they were very accommodating.
Karen L . 2024-03-17
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Had a lovely meal here with the family, service was so lovely from the start from the great staff. relatively inexpensive, and everyone was very satisfied with their meals - particularly the kids with their meal deal! Clean, tidy venue with nice loos. Nothing to dislike! Some nice crayons and colouring sheets for the kids too.
Rachel Woodworth . 2024-03-17
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Part of the premier inn , good quality food and service
P&C UK-Adventures . 2024-03-14
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Had a lovely Birthday meal here yesterday 🥳, we both had the Thai Green Vegetable Curry which was excellent. We were served by Jenny who was very friendly and helpful (thank you Jenny). I would definitely recommend this restaurant.
Colette Bettis . 2024-03-14
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A very busy afternoon, gathering with pre Mother's Day outings. But Ben (his first day aswel) went above and beyond in the service he provided our table. A delightful young man who will be an asset to the team at the cookhouse. We are locals so hope to see him serving us again in the future!
SamBam122 . 2024-03-09
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Leanne was most friendly, very polite nothing was too much trouble, this is our local restaurant, we have also been here for Sunday breakfast which was most enjoyable and hot !!!!
michelle denise m . 2024-03-08
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Absolutely lovely 🥰 Lovely friendly staff, beautiful food, very welcoming. We come here now and again for a treat, sometimes morning for Breakfast with the grandchildren, totally value for money, Sometimes for a lunch treat, great menu. Overall our families first choice for lovely meals out. Evening meals lovely menu too.
Cherryll R . 2024-03-06
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Great evening spent with friends. Sami was excellent - really helpful and friendly - nothing too much trouble. Thanks Sami will definitely be returning
Natalie P . 2024-03-05
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Very friendly lovely food clean and definitely recommend people to come in. and nice and warm too
Vicky Jones . 2024-03-04
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Great meal the waitress Sami was great very friendly an helpful 5 star service would definitely recommend this place to anyone
Mike R . 2024-03-04
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Great experience at the submariner - Sammy who looked after our table was patient and kind with the kids as well as efficient at her work. Food was great. Thank you :)
D6225GFmollyh . 2024-03-02
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The food was delicious! Reasonable portion size Warm friendly cosy atmosphere Will definitely come again Yum yum yum!
Dawn R . 2024-02-24
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On arrival we were welcomed and shown to our table. Our order was taken swiftly and arrived soon after. Didn't have long to wait for anything. Very helpful staff, both at the table and the bar. Chef was very helpful and cooked all our food to perfection. Will definitely return. Thank you to you all.
Wendy U . 2024-02-24
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There for whole day the other day, working and had breakfast. Staff were so kind and helpful all day. Chef came out to speak to us and the breakfast was superb. Then everyone at the bar really helpful and checking in to see everything was OK. Great place to be.
Marc W . 2024-02-23
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Had a great time.. Family birthday meal Services and food was excellent Lovely waitress she couldn't do enough for us.. Thank you leanne..x
Wanderer52816321089 . 2024-02-19
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Where to start…. Firstly, it took what seems like an age to order food. In fact, we had to ask to order food. We ordered 3 drinks Half a lager shandy Lemonade with ice Coke Zero No ice What came Half a lager (we think...
ChrisB46 . 2024-02-14
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The staff are fantastic but hot damn my chips were cold and my stake that I asked for medium well when I cut into it looked like that scene in evil dead 2 where ash cuts his hand off blood everywhere the gammon was just fat the sausages were great chicken was bland listen am a white man I don’t know about flavour but damn son stick some salt and pepper on there I ain’t gonna die lovely staff lovely place just average to poor food 3/5 from me 🙌🏻
chadley jones . 2024-02-14
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Tracey made sure we were valued, happy and had everything available to us. The food was delicious and service in general was vey pleasing.
Discover08381847620 . 2024-02-09
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What a lovely experience for my 30th birthday! There was a lot of us too but that wasn’t an issue for them at all. The service was absolutely fantastic all night, a lovely team! With only one chef, naturally there was a slight delay on...
Susan C . 2024-02-07
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We went to the cookhouse Rhyl for our sons birthdays and had a brilliant time, the staff set up balloons and even some chocolates as a gift, staff were really attentive all evening and the food was great too ,top marks .
Sgave . 2024-02-07
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Natasha was our server and she was brilliant, the food was lovely and highly recommend the smothered grill. Thank you for great service and lovely food
Eirajones1983 . 2024-02-03
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Natasha served us today and was fantastic, made sure we were all happy, I had lasagne and the children had pizza with ice cream to follow.
Jamie D . 2024-02-03
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Had a really pleasant meal out - food was beautifully cooked, great service and Tracey and Tasha couldn't have been more helpful :-) !
Sightsee56702405637 . 2024-02-01
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It's well worth the money will definitely be going again . Staff are friendly and make u laugh,great atmosphere and the food was amazing
Nyx Gate . 2024-01-29
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Just had a girls night out with cocktails 2 for 10.00 can't beat price and variety of drinks. Staff really lovely and everyone had a good night
Pamela Sutcliffe . 2024-01-29
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The food was excellent brilliant service by bar staff good service
John Fisher . 2024-01-28
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We had breakfast and dinner here. The restaurant was very welcoming and the food was excellent at dinner and breakfast. There was plenty to choose from. Special thanks to Tracey who was so helpful and went over and above to make our experience fabulous.
Carol B . 2024-01-22
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Very poor service. No real ale and systems down meant we had to go cash point to pay
Tony Salmon . 2024-01-22
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Came here for lunch with my daughter and a couple of my friends. The service was great and although there was a mix up with the food and a long wait, the staff were apologetic and comped some drinks and reduced out overall bill as an apology. The food was well worth the wait. My daughter had spag bol, me and one friend had the smothered chicken an it was lush!! Nothing was too much trouble for the staff and even made a fresh meal for my friend when she had to move her car due to time restrictions. I will defo come here again. Didn't try puddings as we were all too full
ceri pownall . 2024-01-22
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Me and a couple of friends and our babies have been going to the submariner Rhyl for the last few weeks. We go to a local baby group and then we go for lunch. The staff at the submariner have always been brilliant and so...
sarah0363 . 2024-01-20
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Great food very welcoming lovely staff : Tracy, Jenny and Sammy. Always recommend to friends and family.
Kacey J . 2024-01-18
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We come here once a month with all family get together never had a fault always good service
COLIN Page . 2024-01-16
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Had the best breakfast here was greeted by Jennie lovely ladie very friendly my breakfast was great chef Dawn makes great eggs iv ever had well done we will be calling in again
James D . 2024-01-16
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Excellent service from Corey and samii, food was delicious and desserts hit the spot too. Would definitely recommend.
Caz W . 2024-01-15
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A big thank you to Natalie and staff for making my husband paul dunn birthday special today all the family enjoyed themselves and the food was excellent service was excellent so once again a big thank you
Vacation24041224118 . 2024-01-14
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We go quite often to the Submariner in Rhyl, amazing food, staff who will do everything they can to make your experience a great one.they are friendly helpful & thoughtful,It was our friend’s birthday the staff decorated the table,bought a small gift& as usual were...
55889966 . 2024-01-13
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We as in 4 of us , my husband & I & our best friends often go to The Submariner in Rhyl, It ticks every box ,warm ,comfortable, clean, roomy, the staff are outstanding, friendly helpful, thoughtful, go out of their way to make your visit a pleasure, we went there last evening for a birthday , they decorated the table, bought a box chocs from all staff, were quite happy to do the honours with birthday cake can’t praise them enough & the food outstanding in every way
Christine Newton . 2024-01-13
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We enjoyed a very nice meal. Good value for money. Staff were brilliant. Excellent service from Leanne. Crockery and cutlery presented well and clean.
Stefan R . 2024-01-13
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We had the meal 2 for £10.99 Lovely food. Fresh and hot Service was great too Thank you for a lovely meal
Lorraine B . 2024-01-12
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Was seated and served by Natasha. She was lovely and pleasant. Asked if we wanted upgrades and noticed when needed more drinks.
Sylvia D . 2024-01-12
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Great food fantastic service with very friendly and polite staff members will definitely visit again when I’m next in the area
Jess J . 2024-01-10
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Great food, well cooked, nice portion sizes, friendly staff, prices pretty good too. Highly recommended
Lee Jones . 2024-01-09
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Just had a really tasty meal at this comfy, clean and chilled out restaurant, served by Natalie who looked after us perfectly. We weren’t kept waiting at all and enjoyed the food/ drink so much that we signed up to their loyalty program and will...
OspreysForever . 2024-01-06
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After a long drive from Somerset we had fish&chips served by Cheryl in the restaurant. The batter was crisp the fish cooked to perfection.
lorraine j . 2024-01-04
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Despite this place being open for 6 years now and it’s pretty much on our doorstep we’ve never visited before. Our neighbours said they had been a few days previously so we thought we’d give it a try after work. We hadn’t booked so just...
lee2908 . 2024-01-03
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We were welcomed and shown to our table by Sami & Leanne, drinks ordered & arrived promptly, food order then taken.4 meals, each of us happy with our meals, we all had desserts too. Excellent service by the young ladies, will be going again !!
LlewO . 2024-01-02
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We came here for my parent’s anniversary and it was awful portion size customer service presentation was all awful and when questioned was told that’s what it is would not recommend this place at all. Nachos attached
Emma Cliffe . 2023-12-29
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Food is normal pub grub stander but at a expense price for what it is better places to go for that are way better for the price
keith dawson-clarke . 2023-12-28
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We often use this pub for a convenient place to eat on our way home, we decided last min to go and hubby had a voucher that exp today, we only ever get average service here but never bothered about it because we were only...
Wendy W . 2023-12-28
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First time visit and will definitely be back. Great food and great service. Lovely environment!
Veronica Parker . 2023-12-20
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The meals were spot on and the staff were amazing and friendly especially Sami who was polite and happy Great place would recommend it
Stewart T . 2023-12-18
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Greeted by a lovely lady called Jennie as we sat down, and she ensured everything was 100% clean for my mother who is gluten free. Overall, 10/10 service, lovely and kind. The food was very nice, with hearty portions, all for a good price. Definitely...
Lucid E . 2023-12-18
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Went in for a friend to get a gift card or voucher they don't do them but wrote me a letter voucher to spend £50.. That was amazing of the manager absolutely first class 👍 Pub is nice the staff and manager are amazing and the food was lovely.. Thanks for a very nice experience.. Would recommend and I will be back for me tea ⭐️⭐️⭐️⭐️⭐️
Martin Schofield . 2023-12-16
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Friendly welcoming staff, great food and drink especially the cocktails. Xmas menu was amazing and good value.
Kacey J . 2023-12-16
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Absolutley superb food and great service from Sami and Dan, Thankyou, from Steve and family
Stephen Whittaker . 2023-12-15
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4 Opinions
Super friendly locals. Myself and my brother (visiting from Australia) spent an excellent evening there. Although we did lose 'the Ashes' on the excellent pool table. Wales 1 Australia 0. But we'll be back to try and level up!
14 Opinions
Our server struggled to fill the cones and the venue is slightly down at heel but.. Interesting flavour combinations, very tasty ice cream and worth the treat if £3.85 for a single cone
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Advertised a gluten free chippy but won't serve gluten free after 7pm, the stuff was rude and couldn't even be bothered to put my food in a bag 😉
15 Opinions
Stayed and ate here after escaping from a terrible nearby campsite. The room was cheap for such short notice and was surprisingly posh, although the absence of a wardrobe was a bit annoying. As to the food, it's fine for what it is. There's a fairly limited set menu and the portions aren't massive by Welsh standards, but it was all very well done and the service was quick and efficient. A good budget choice.
764 Opinions
Very good pub until we were asked to leave because our dogs were ‘barking’ (a maximum of 3 times) after spending nearly 4 hours here we had a lovely experience with people and staff welcoming our dogs until one older lady told us to we had to leave if our dogs were going to bark which was for a very short time at another passer by 🤷♀️