Rhodes Cafe-Restaurant in W P Brown Department Store in York

We came here for lunch, and it was very pleasant. It is waiter/ waitress service, and it has a nice atmosphere. You can get a cooked lunch, with most tastes catered for,and which is probably better value than the sandwiches, which are very nice and well presented. The service is very professional and the staff are friendly. Recommended.

I am really pleased this restaurant has reopened after such a long time without a chef. It's the perfect place to dine alone or with friends. Always clean and welcoming. I have been eating here for years. It's such a pity that the food let's it down. My go to meal is always poached eggs on brown toast. This was my order on Friday and it was disappointing. The eggs were slightly over but it was the toast that was the problem. The cheapest thinnest tasteless bread available. Because it was obviously the worst sliced bread out there it toasted like burnt cardboard. It always used to be thick granary in days past. My friend had Welsh rarebit that looked like melted cheese had been dropped from a great height. The menu is so reduced now, no cheese sandwich?? and the prices so much higher that it does not give good value.

Food here was quite pricey but service was lovely. Food was very tasty and came quicker than expected. Overall a lovely place and would come again

Review for cafe...not the restaurant. Staff were very abrupt, cafe was cramped and overcrowded. Was told to find a table first then go up and order which meant someone else then assuming the table was free whilst I was ordering. Panini was a warm thin baguette overloaded with bland cheese, accompanied by unseasoned oven chips and a limp salad. Definitely not worth the menu price! Two very poor quality dry crumbly scones served with butter only. Lattes were reasonable. Would not return or recommend.

This is a great restaurant to take a break from shopping in York. There's a calm vibe to the place. The fish cakes were amazing - almost too much to eat!

Stopped off for something to eat on a recent York visit. Was very quiet for some reason but it certainly wasn't because of the food. We had 3 separate dishes and all were described as very good. I went for the gammon and it was very tasty - the best I've had for some time. Licenced as well so had a cheeky cider to go with my meal. Service was good and prices were fine. Great unrushed visit.

Had to come to York today so decided to go here for lunch as the city was very busy. This restaurant is well set out quiet and service is excellent. Tables and seating welcoming and cutlery and tableware spotless. The restaurant is mainly used for older people no children running about. The menu caters for all tastes. Our waitress was friendly polite and efficient. We had the all day breakfast at £8.50 and with a pot of tea for two was £21.90 in total. The food was beautifully presented hot and tasty. Definitely recommend.

What a truly fantastic experience at browns department store restaurant at Rhodes.we had no idea it was even there.it was lovely and quite.which seemed such a shame but was a welcome relief from the busy streets of York during the festive period. We could not fault the level of service.Ben our server was fantastic very polite and charming young man who recommended the fish and chips and a nice wine to go with it we will definitely be returning.

Excellent staff,lovely food good prices and nice music.Would definitely go again and would definitely recommend to go too!

Great quality of service from Ben. We stopped by for a pot of tea and snack. Lovely cheese scone. Would recommend a visit as other food looked scrumptious.

A must go to restaurant if you are in Rhodes. If in Iaxia it's the place to go for the best food ever, owners and staff are warm and welcoming. It's spacious, lovely outdoor area attentive staff fantastic decor. Perfect

After reading the reviews it is obvious that the self service cafe on the ground floor isn’t the same as Rhodes Restaurant which is upstairs. The restaurant is quiet the self service cafe is always busy. The tables are well spaced and the seating is very comfortable. A lovely welcome from a waitress. My husband had the pulled pork panini with chips and I had the creamy mushrooms on ciabatta with a side salad. The food was excellent and presentation was perfect. We followed this with myself the chocolate gateau with caramel sauce and my husband the meringue nests with rum and raisin ice cream finished with passion fruit sauce. My husband ordered a pot of tea and again well presented with extra hot water. In the end I helped him drink it as it made 6 cups. The waitress was spot on and a credit to Browns. Definitely recommend. Go upstairs much better than the self service cafe. The bill was £30.40.

Parents spent many occasions over their holidays on here. Staff were very friendly and kind. Prawn jacket potato was excellent!

Arrived at 10am for breakfast. Service was prompt. Ordered a sausage bap and friends had bacon bap. Only brown bread available which was ok. On arrival, the bread roll was not buttered so we had to ask for butter which was cold and unspreadable. Also cheap brown sauce substitute rather than HP. Comfy chairs. Nice atmosphere. Generally a bit disappointing

5* attentive and quick service. My salmon and asparagus pasta was phenomenal highly recommend this restaurant to everyone.

Absolutely disgusting no presentation on the jacket potato the salad on it consisted of two bits of spinach and 1 tomato and two quarters of cucumber jacket potato was cooked in the microwave needless to say no food again here

Went for nice lunch 2 days ago sat inside as so hot. No air conditioning but no windows open. Staff said they never open the windows. Ordered food and drinks. Took 30 minutes before drinks arrived which were wrong so removed & correct drinks arrived. Then food came & avocado & egg salad had NO egg, had 2 cherry tomatoes, some avocado with some feta, chives & small amount of salad which cost £10.25! This was meant to be a main meal option. There was no dressing or offer of dressing. Totally overpriced & poorly presented with missing ingredients & tiny portions. Not impressed. Tried to speak to staff but they were difficult to speak to as they were overstretched trying to cope with the demands indoors & outdoors! Long time since we’ve been to Browns but won’t be returning & wouldn’t recommend. Company needs to look at local competitors and up their game & reduce their prices. Left feeling hungry!!!

Sat outside in the sun. Only ordered drinks, but our drinks arrived after two other table's drinks (who arrived after us). We had to ask where our drinks were. When they arrived all 3 glasses were dirty so we drank out of the bottles. Not...

Yesterday we had a great lunch at Rhodes restaurant in Browns department store. The food we very tasty, well presented and fairly priced. The service was friendly and professional. We will definitely be back regularly, thank you!

We ordered the full English breakfast. Which came with toast you got two eggs two hash brown two bacon sausage mushrooms and beans. All cooked to our liking. The girl who served us was not very good at communicating with people. But the food was...

First time to York this year due to lockdown. The city centre was busy so wanted somewhere quiet and safe for lunch. This restaurant is well run with good Covid rules applied. Spotlessly clean. Lovely waitress (I think her name was Luna although not sure)...

De compras en York y con necesidad de comida, estábamos en Browns, así que fuimos a Rodas, la comida estaba bien pero carecía de factor sorpresa, el café carecía de sabor y fuerza, incluso el doble expreso era bastante insípido. Cumplió un propósito pero no el mejor especialmente dada la competencia adyacente. Experiencia decepcionante.

York can be heaving & cafes full & overflowing- then make your way through the bed dept in Browns to Rhodes . I love the Whitebait salad

The restaurant was advertising Christmas lunch with all the trimmings for the month of December at £10.95pp so we decided to partake. On the plate was turkey, stuffing, carrots, brussel sprouts, roast potato, roast parsnip and on the side was cranberry sauce and a gravy....

Called in today for lunch,well tried to get lunch,Tuesday 10th December around 12:30 ish not able to book,there was a queue but empty tables people walking away because the wait time for food the lady said was 30 mins to 1 hour we walked away...

After a busy morning, I decided to try the restaurant out for lunch! It's not too busy, there are plenty of staff, the prices are very reasonable and there is plenty of choice on the menu! I will definitely be visiting to try out the...

The cafe was nicely presented on arrival, and we received good waitress service at a fast pace. We had the breakfast deals, food was good minus the bacon which was a little on the tough side. Overall, price quality good & a nice quiet location.

We visited the cafe this morning - no one showed us to a table as is the usual practice. The empty tables had not been cleaned. We were totally ignored by the serving staff and after 15 minutes decided to leave. We are local to...

Super place for brunch, coffee or lunch. Good quality food, super service. Reasonable prices, very much a York gem.

Always have a lovely lunch here.. staff helpful and friendly. A nice choice of menu.

Nice friendly staff and a good selection of hot food and snacks. Not too long to wait at a busy time

Not often in York City Centre and our usual eating place had changed into a Brasserie!!! Called here whilst passing and decided to call in for a coffee. However on looking at the menu decided on lunch which was very good and good value for...

We only had drinks this visit but have had some lovely food there. The staff are very friendly and the atmosphere is tranqui;

Having used the restaurant for several years we see staff come and go on a regular basis. At present the staff are very capable and we are usually served by a young lady from Brazil, who is very pleasant and prompt. The food is good...

Pleasant space with friendly staff who recommended the specials to me. I had a very lovely presented vegetarian breakfast inc coffee for a reasonable £6.95, which I thoroughly enjoyed. Very varied menu and I will definitely be eating here again.

A great restaurant. Excellent food, at reasonable prices. Staff very friendly.

Decidimos comer en este restaurante recién hecho después de haber visto la oferta de desayuno anunciada en el exterior. El acuerdo actual es un desayuno inglés completo con una bebida caliente complementaria a las 6: 95 que, para York, es una ganga. Ubicado en el primer piso, este popular lugar ofrece un servicio amable y una buena selección de comida. El servicio fue rápido y útil y las comidas recién preparadas utilizan productos de calidad. Ambos disfrutamos el desayuno, el único punto importante fue que no parece haber una elección de cómo se cocinan los huevos (solo fritos), sin embargo, todo sabía maravilloso. En general, una visita muy agradable que esperamos repetir. Muy recomendable.

La comida en sí estaba bien y era demasiado cara para lo que era, pero caliente y de buen tamaño para un brunch. Las camareras eran encantadoras, lo que lo hacía aún peor escuchar a su gerente gritar y degradarlas frente a los clientes, lo que hacía que mi compañero y yo nos sintiéramos muy incómodos. Quien hace eso Trate a su personal profesionalmente y hable con ellos como si fueran adultos. ¡No estás llevando una guardería!

Nos llamaron hoy para un poco de almuerzo, muy, muy ocupados, estábamos preparados para esperar y después de 15 minutos nuestra mesa se despejó y una joven encantadora nos trajo los menús, sin embargo, después de escuchar lo que asumí que era la persona a cargo, una señora con un Dark Bob, gritando y gritando al personal, decidimos irnos, sin comer. A esta dama, le puedo decir que gritar y pegarle a su personal frente a los clientes no es agradable, amable o agradable de escuchar. Solo perdiste nuestra costumbre hoy.

Final social family lunch after a busy December and this was the best. Great customer service, well presented quality Christmas lunch with all the trimmings. Very tasty pudding, the best! Also catered for a vegan and two vegetarians. Thank you

Llamado para tener el desayuno cocinado a las 6. 99, venía con 2 tocino 2 huevos 1 salchicha, tomate, champiñones y tostadas más té o café, también agregué 2 budines negros por 1 extra.

Popped in for lunch with my parents and are so chuffed to have stumbled upon this fantastic gem of an eatery! The clientele were mostly all 50 or above which gave for a pleasant ambience. Food was beautiful, wait time was about right, staff were pleasant and efficient - I will DEF be back again!

My wife and I have recently lunched again, probably for the sixth time, at Rhodes. The lift takes visitors to the upper floor where the quiet, calm atmosphere proves a welcome change from the street bustle of the city -- and from the crowdedness of many of York's eateries. We have always found the staff helpful, pleasantly disposed and willing to go the extra mile. Its unpretentious menu delivers what it says: good meals at good prices. For a quieter experience stil, l I strongly recommend their late lunch (after 14.30) where Eggs Benedict or Kedgeree prove great value.

Spotlessly clean surroundings. Great service, tasty menu at a very competitive price. Popped in for a coffee and ended up having lunch. Definitely will visit again.

Pleasant staff. We came by this super cafe for lunch. Freshly made tasty salads and deserts at reasonable prices Very good overall We will definitely come here again when We are in York

Three of us went and the lunch was fine. My husband and I ordered the fish and chips for two. We each got a huge piece of fish which was very good along with chips and a small side salad. Our friend had a sandwich which she liked. Our order got served to someone else, but they gave us extra food while they recooked our order. It only took a very short time before our food arrived. No harm done. I would eat there again, and I thought the price was very reasonable.

We visited the Brown Café whilst exploring York for a nice brew and to take in the sunshine outside.

We took an outside table for what we hoped would be a quick relaxing drink. Service was a bit on the slow side and language was a barrier. You have to have food, (a minimum of an expensive bag of crisps) if you intend to drink alcohol; so that puts an extra couple of quid on the bill!

I went with my daughter to have Sunday lunch, she ordered chili with rice, which she said was very good. I ordered the roast pork, which was tender and quite tasty, my Yorkshire pudding on the other hand was cold, I remarked about this to the waitress, who brought me another hot one, I then tasted the cauliflower cheese which was also cold, watery and tasteless, the stuffing was packet stuff, which if made correctly is fine, however this was a stodgy mess, the roast potatoes were very different to other roast potatoes I have eaten, and the carrots were very thinly sliced, therefore making them tasteless also! I was unable to finish the meal because it was not enjoyable at all. The waitress didn't charge me for my meal. I would have expected more from Brown's department store, but sadly it doesn't live up to it's reputation where the restaurant is concerned.....

Visited for breakfast 3 mornings while staying in York. Don't know why it was almost empty each time as the breakfast was very nice, freshly cooked & waitress served.

'Browns' is an excellent department store in York and was founded by Henry Rhodes Brown in 1890 moving to their current prominent Davygate central position in 1906.

Went here for breakfast when in York. I decided on a sausage brown bap and a latte both were very good. I enjoyed my breakfast as did my wife. The cost was £8.90 so good value for good food. Comfortable seating. Nice tidy cafe. Staff good. Thoroughly recommend.

Went for breakfast as was in York to collect an order from one of the shops. I decided on a bacon sandwich on brown and a latte. Very comfortable seating and a smiling friendly lady served us. (Sorry didn’t get your name but was the lady who admired my orange necklace as it matched your ankle bracelet). The brown bap was filled with 3 pieces of well done bacon, just the way I love it. The latte was served in a glass with a chrome fitting handle. Thoroughly enjoyed my breakfast. Whilst eating I noticed the lady brought some money back to a lady at another table who had forgotten her change, nice touch and lovely to see customers been looked after. Definitely recommend. I also joined the loyalty card scheme for drinks. Also used my browns points card.

This is my second visit this week. The first was with the a friend and we had to send our meal back because it was not what we ordered. Today I have come alone. I was informed there was a 40 minute delay for food as the chef was seeing to the outside tables. No problem for me. I sat at a dirty table (one of many) and eventually ordered a cheese savoury sandwich. It came straight away, but it was a sorry sight, thin bread, not the wholemeal I'd ordered, with grated cheese! That's not even on the menu!! I had it changed and it was OK. I feel that it although the decor has been updated the service is awful. I think I have to stick to Lucky Days in future.

Decidimos ir con mi madre para el almuerzo aquí. Pedimos café y un pannini para compartir. El lugar no estaba tan lleno. El café llegó enseguida. Esperamos media hora para la comida. Luego tuvimos que preguntar cómo sería largo! Nadie vino a disculparse. Cuando finalmente lo conseguimos. Era como masticar goma! ! ! Qué pérdida de dinero! Acabé yendo a campo 2 para Bettys

Our 1 st visit since the revamp was in December. Service had deteriorated, waiting staff were disorganised. We were disappointed as we had been going here for several years and were always happy with the food and service.

Virtually empty, staff indifferent, whilst there there were at least 4 people who walked away as no one was serving. I also don't think much to the quality of the food,

Llamado por casualidad porque en cualquier otro sitio estaba ocupado bastante tranquilo. Comida excelente tuve el plato de comida de mar que venía con ensalada y pan. Mi marido tenía las croquetas y patatas fritas, que también venía con ensalada. El servicio fue muy agradable y no nos podemos quejar de toda la visita. El precio era justo debajo de £26, que con comida y dos bebidas que creo que es bastante buena. Dar una oportunidad al lugar y espero que disfrute de su visita que hicimos y sin duda volveremos. .

This was our first visit to Rhodes Cafe-Restaurant and we loved it! The staff were friendly and polite and keen to make our visit a lovely experience.

First customers of the day for a Christmas lunch. Turkey OK, roast potatoes sad, seemed warmed up from the day before, plates cold and rest of the meal cold Had to request cranberry sauce. All Just very uninteresting.

Always call here for Breakfast after a journey down from Durham,our favourite spot for brekkie. Comfortable,Friendly,Pleasant staff and lovely food...

Mi amigo y yo regularmente reunirse en York y he estado yendo a Rodas por un largo tiempo. Esta fue nuestra primera visita desde la reforma. Todo el personal han cambiado y no era tan eficiente como la anterior camareras. El servicio era muy lento...

After a busy morning Christmas shopping we decided to go for lunch in the store we were shopping in, the...

Myself and a couple of friends went into the restaurant on a Monday afternoon. After waiting for ages at the...

Estuvimos en Nueva York, compras de navidad y llamado por para el almuerzo. Nos dijeron que había una espera de 25 minutos para comer, ya que todo estaba recién preparado. Pedimos nuestra comida junto con una taza de té, fue oportunamente entregada y esperado nuestra...

Visité este establecimiento para el almuerzo de hoy con un amigo. Fue una decepción. En primer lugar, tuvimos que enviar el café de vuelta. Habíamos pedido dos grandes Americanos negros. Una taza era menos de la mitad completa. Le preguntamos a la camarera para llenarla. Luego tuvimos que esperar más de 25 minutos para 2 patatas chaqueta que eran primas. Mi amigo enviado mandarlos de vuelta y rechazamos otro como otro 25 minutos de espera estaba fuera de la cuestión. Comí menos de la mitad de la mía y tuve que dar como un mal trabajo. Hemos usado este sitio para comer en muchas ocasiones y no tuvimos ningún problema. Las tres últimas visitas han sido muy decepcionante. Me temo que este será la última visita. Ellos ciertamente tienen problemas de personal en todas las áreas. Yo no recomendaría este lugar a cualquier turista que parar y preguntar si yo sé de ningún bien para el almuerzo.

Visitamos hoy y realmente decepcionado.

We've never been here before but noticed a sign outside the store advertising a full breakfast in the restaurant with a free tea or coffee. We headed upstairs and into the restaurant which wasn't very busy. We took a seat and waited while a couple of staff rushed around serving other people. Eventually they came over to take our order but it would have been nice had they acknowledged us earlier and say they would come over on a few minutes. Anyway the breakfast was ordered but we were disappointed to see that black pudding was extra and so were beans and also hash brown. So by the time we added one or two of these on the price was going up. The food came promptly and was ok. Not the best cooked breakfast and the bacon looked like it had been sat in a grill pan for the last hour. Eventually we finished and paid. It took a while to get served at the counter to pay even though we were spotted by a couple of staff.

Recently visited the newly refurbished Rhodes restaurant. The food and pots of tea were good. The new ambience is also good. However the service was poor. Waited a while for our order to be taken and then to receive it. Whilst we were not in a hurry other customers were getting agitated. Also the staff seemed hassled even though the restaurant was far from full. We were delivered the wrong order to start with. Generally one did not get a good impression. Management need to make customers feel welcomed and valued. Recommend not sitting on the side bench seat next to the door marked Staff only. Door frequently used by general staff with various merchandise and is somewhat distracting.

I understand now why when entering this cafe it was virtually empty, I was overcharged, given the wrong receipt and was asked twice if the credit card left in the machine was mine when I paid cash. The children's food box consisted of door stop bread sandwich cut in half, thick cut crinkly crisps and a kit Kat, this was for a 2 year old. Really! The panini's we both had were okay but I have had better at a local shop and at half the price. I do also think that the dress code for some of the staff seemed inappropriate for one of York's lovely department stores.

In Browns store thought light lunch try the restaurant, walked in nice little table with a view of the kitchen (good to see what chef is doing). Had the chefs special pasta plenty of salmon maybe a touch too much white wine sauce,salad and glass of red(wrong) not really went down very well, my wife had quiche with chips the big tasty ones. The staff were pleasant and efficient so all and all good value

We came here for lunch. The restaurant is called Rhodes and is located on the top floor of Brown's, the departmental store. The restaurant serves a wide variety of food from salads to meat dishes and of course fish and chips.The dining area is divided into two sections: with windows looking onto the streetscape of York and without windows. The area with the windows is nearby to the food island and also the kitchen. The restaurant ambiance was quite nice but perhaps the restaurant itself is a little plain. The service provided by the staff was good and they were friendly.The price was reasonable given the restaurant's setting in the city centre. I tried the fish platter which consisted of salmon, prawns, salad and anchovies. Overall, the taste was good but perhaps lacked some flavour. I had it with cappuccino and chocolate on top.I recommend this restaurant, if you are in York. Given its location in a departmental store, it is a little different to other, perhaps better known restaurants in the city centre. After finishing your food, you can walk around or shop at the store before moving to other shops.

I used to go here once a week for a treat but today will be my last visit. The last couple of times were a bit iffy but today was dreadful. The place is suffering since they changed the chef. One of my favourites is jacket potato with cottage cheese. This used to come with fresh fruit, at least four varieties plus salad. Today the potato was burnt, waxy and tepid. Obviously been sat for ages, reheated, unsuccessfully, and inedible. The fruit was a slice of tinned pineapple and two blackberries. The other thing on the plate was a tin?? with a bit of salad in it. Plus, since when did we change from being British to being American? I don't want my tea served as a pot of hot water and a teabag on the side!! There are so many great eating places in York, Cut and Chase, Lucky Days, The Source, The Hairy Fig to name a few that this level of meal is unacceptable.

As you enter cafe there is board that says , wait her to be seated, l waited and waited,staff walked past,eventually l asked a member of staff if we could sit down,staff brought us a menu told us they would be back to take our order, cafe was not full, other people had ordered ,butt food orders were very very slow in coming. No body came to take or order after ten minutes the four of us left,

We always call at Browns for a browse and lunch when in YorkRecent reviews are considered unfair. We have always found the restaurant to be clean with friendly staff.Yes you do have to wait for your food sometimes but only when it's busy - and that's nearly always which reflects how popular it is.Food is good and enjoyableWe treat this as a destination and Browns restaurants are highly recommended

Usually call here if we are in York early morning.The breakfast is very nice,good selection,toast and butter,well prepared and served very quickly after ordering.Staff very efficient with lovely attitudes.Value for money.

This café is situated in a high class department store, the store has a great reputation for service and quality. When entering the café presentation of cakes and food displayed on the hot counter look very inviting. We ordered wraps, they were tiny, hardly any filling with a few dried out lettuce leaves thrown on our plates, cutlery was filthy, tea mugs were chipped, service very slow. Condiments are sachets of some cheap, nasty non branded stuff full of E numbers. As per other trip adviser comments this is a bad choice for a lunch break. There is a big anomaly in the quality and service being offered by the café and the main store. Browns management what are you thinking? Isn't it about time you listened to your customers comments and do something about your café, it really isn't good enough! Look at Fenwicks, maybe your customers should be shopping and lunching there instead.

On being seated and handed a menu,we were left for far to long before our order was taken, we then waited some 20 mins before we were given our drinks, and saw other tables which had been empty on our arrival served and finished before our food was served,while the fish was cooked it was more batter than fish,and the tea cakes were burnt black and not eatable.

Browns is a slightly old fashioned department store with sales areas on different levels and not a planned Ikea style warehouse. If you like character, you will like Browns.The Rhodes restaurant in the store matches the ambience of the shop. Good food and middle range prices. The waitresses on duty were pleasant, helpful, and attentive, and the food was good quality.I hope that the store and restaurant is able to continue in current times when shopping styles are changing. A character place to visit.

Called yesterday on Father's Day. My husband ordered a bacon roll which he said was fine. I ordered a sausage sandwich , regret it was boring, dry and not worth any money.I didn't bother to complain as they must know how bad it was. They didn't need me to tell them.I ended up giving my sausages to my husband and leaving the bread..I will not call again.

An ideal way to refuel whilst on a shopping spree is to visit Brown's to sample the fare in Rhodes cafe/restaurant. Service is good, food tasty and arrives quickly! Coffee was piping hot and very good.

I took my Grandma and two younger sisters here for a drink around lunch time. For some bizarre reason, mine and one of my sister glass' smelt of coffee. My Grandmas hot drink was cold and to top it all off, I was finally short changed. I wouldn't come back again unless I was parched.

Called for breakfast. Service was a little slow but the food made up for it. My husband had scrambled egg on toast and I had smoked bacon with marmalade a strange combination but it was very tasty. Highly recommended. Clean well worth a visit.

We arrived a little late for lunch and were directed to the only free table, right by a port hole opening to the kitchen! The café has a nice feel about it with chairs and tables comfortably spaced. A pleasant young lass takes our order. We had hoped for soup, but the only choice was mushroom - which is fine for those who like mushroom! Then my wife ordered something with chilli, but they had run out. The food and drink were fine, but I had some problems paying - no one wanted to take my money! Perhaps it would be 4/5 on a better day. The café has toilets a short distance away, but up a floor.

As regular visitors to York and Browns Department Store we decided to have a cup of tea. The ground floor cafe operates a self-service system. This includes cleaning your own table. The milk jug was not fit for purpose spewing the contents all over the table as you tried to pour it. The teapot was slightly better. A trip to the servery island revealed a limited supply of serviettes. The price for this experience was £4.40 (I think). Later the same day we visited the Grand Hotel & Spa where a pot of tea for two costs £4.50 - its amazing what you get to 10p. Also the washrooms are on the second floor and poorly signposted.

We were recomened to try Rhodes and we thoroughly enjoyef it, staff were nice and we had jacket potato it was delicious, and very reasonable price, I would definately reconend Rhodes

I have been a few times and hope each time will get betterSadly it doesn'tStaff can be rude and uninterested in you, such as clearing pots away when table are still eating and taking chairs away from your table mid your meal without askingQuality of food had declined also

My friend and I met up for our annual Christmas lunch in York and as we always have our lunch in Browns once a month we decided to try the Christmas lunch there. It was superb! One of the best! We were informed by the waitress that there would be a 20 minute wait as it was very busy, but that was fine by us.The turkey and accompanying vegetables were beautifully cooked and so tasty.Worth waiting for! Also very reasonably priced.Can't wait for next Christmas.

Food wss very good but let down by the sub standard service. We cane at a busy time and had to wait 35 mins for our order. Staff were in a daydream state and not in the slightest bit attentive. Had tocask 5 times for a glass of water and it took 4 visits to serve my main meal.

The café is situated on the upper floor of the store in York. Excellent menu choice and prices reasonable for city centre café/restaurant. This is an excellent choice if you are looking for something that bit special. The staff are always friendly and helpful.

We snack here quite often as the food is usually very good. I often enjoy a jacket potato, but on a miserable rainy November day I was easily swayed by them having a spicy parsnip soup. It was very good although below restaurant quality. Sadly, the bread roll was somewhat stale, although for dunking it didn't matter so much. Followed by a strawberry topped cheesecake, I really enjoyed my lunch.My only real gripe with this place is that I'm not keen on the layout & feel of the place. Maybe Mr Brown might look at a bit of a revamp? Will be back regardless, but it is a tad behind the times....

The service was excellent. The staff were friendly and helpful. The food delicious. Cost wasn't over the top for York. We'll definitely be back.

Although we live in York this is the first time we've been to the Rhodes for breakfast. We both ordered the full breakfast - they were large portions (including 2 rashers of bacon and 2 eggs each) and freshly cooked. The coffee with it was delicious (came with hot milk) and the service was very friendly and helpful. A great way to start a Saturday shopping trip. We'll be back !

I am a fairly frequent visitor to the outside café are of Brown's cafe in York. It is well situated in the centre of the city and is a great place to enjoy coffee and cake and just people watch.Today, however, was not such a good visit. All of the tables were just as their previous occupants had left them, dirty cups and saucers etc but I sat down and waited anyway. After about 10 minutes no one had been so I went inside to see if anyone was serving outside - I was assured that there was so I went and sat back down. A young lady turned up after a further 5 minutes and took my order. When she returned with my coffee, another customer had sat down at one of the other tables but instead of serving her, my waitress went back inside. The other customer waited for about 10 minutes then simply stood up and left.I stayed for at least half an hour but, by the time I left, non of the other tables had been cleared and no other customers had sat down. I wonder why?Very poor service at what used to be a bustling little outdoor café.

Everyone always goes on about how amazing Browns is - so I thought I would give it a go with my parents! Firstly the staff know exactly what everything is and how it is cooked so I praise them on that. However, service is very slow. My mum had a chicken and bacon wrap (lighter option) it wasn't so light as it was just filled with mayo!! She couldn't even eat it!!! My dad had gammon, chips and peas. Safe to say the gammon was about 5cm long by 4cms wide and it was tasteless. On the other hand, I had eggs Benedict with bacon which was surprisingly delicious. However, I will not be visiting again as the food is not worth the money at all and service wasn't that great!!

Our day trip to York turned out to be on one of the hottest days of the year, so we looked for a lunch venue which was likely to be air-conditioned. We were fortunate to find just that at Rhodes cafe in Browns department store. My husband chose jacket potato with bacon and cheese, and I had chicken, bacon and aubergine with salad. With a pot of tea for two we were quite satisfied. The service was excellent and the price reasonable.

This was our second visit to Rhodes Cafe and we were not disappointed.Although it was the middle of a busy Saturday lunchtime we were seated promptly and presented with menus by a very smiley waitress.Drinks were brought and orders taken quickly even though she was busy clearing tables and waiting on customers. I had the Light Option seafood curry which was made with fresh ingredients and a lovely sauce. My husband had Pork Stroganoff again made with fresh veg, both portions were substantial and excellent value. People may be sniffy about eating in a Department Store Cafe but for great food, good service and clean surroundings I would suggest that you give it a try.

Fast self service Good selection of food coffees etc. perhaps the lighting a bit bright which creates a rather harsh look to the eating area

Had full English breakfast ,bacon was dry and hard - sausages were dry and cold - toast was cold all had been pre cooked and held , staff were very young didn't have a clue never again.

After more than two hours on the road, we arrived in need of breakfast. We waited 40 minutes to be served. Breakfast consisted of one tasteless, dried out sausage, rock-hard bacon rashers that had fused together under the hot lights, baked beans with dry skin on them and cold toast. The fried egg was freshly done.Naively, I thought the delay was due to all the breakfasts being cooked to order. No, the kitchen staff were either: 1. Overwhelmed by having to cook breakfast for hungry travellers (two weeks before Christmas, York was very, very busy)2. Completely lost our order. (How?)3. Did not take breakfasts seriously as a meal, preferring to direct their energies to lunches. (This was the opinion of the person who took our cash from us). Following my complaint to this person, our bill was reduced by the value of the tea and coffee. This was the tea and coffee which was served and drunk 30 minutes before the "meal" arrived.Sheer hunger, the closure of the Fenwick restaurant and its defection to Carluccio's, the sure and certain knowledge that if we had left the cafe we would have to queue and wait for hours at Betty's. Not impressed, not recommended, not really edible, not going back. This is the sort of "meal" that gives England a bad reputation.