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4.5

Based on 781 opinions finded in 1 websites

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Nº 619 in 2648 in Liverpool

Nº 112 of 463 Other cuisines in Liverpool

CUSTOMERS TALK ABOUT DISHES WITH..roundpaybeautifulchickensteakpizza
Score
OpinionsNoteTripAdvisor7814.5

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After originally prebooking an afternoon tea in November, to travel to Liverpool and turn up to find the restaurant shut, we had rebooked in December following the Manager calling to be extremely apologetic. I wish we hadn't - from the minute we walked in we had 0 service (and the place was basically empty). After waiting 45 minutes, our savoury part of the afternoon tea came. We then waited another 20 minutes and I grabbed the man to ask where the desserts were, he said sorry I will go ask them to do them - so god knows what would have happened if I hadn't asked. After waiting another twenty minutes I asked the man again where the rest of the food was, so he said he would go ask, and once again, never returned. In the end we went up to the bar to say we were leaving and to forget the rest of the afternoon tea, and without even looking at us, the waiter just said don't worry about paying just leave. We would never have paid for such an awful experience, but to have no apology - particularly after giving them a second chance!!! Do not waste your money - a big establishment like this should be ashamed of that type of service. Definitely a dying bar

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Amanda Brown . 2023-12-28

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Booked a bottomless brunch for myself and 5 friends, we arrived promptly and weren't seated until 6:45pm, 15 minutes after our time slot. We then sat down to look through the menu, following a half an hour wait and a couple of complaints later someone came to take our drinks order. They then returned to say we didn't have a booking to which we supplied our booking reference. Some 20 minutes later we managed to get hold of the manager Ethan who stated he would try to find out what had happened and rectify the situation. Another twenty minutes and no drinks, we were disgruntled having paid a deposit, we expected better service. We had a conversation with Ethan following this to which he said "There was nothing he could do and he was wasting time standing there talking to us" Quite frankly his attitude is disgusting and he should not be working in hospitality. Disgusting service!

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Jessica D . 2023-12-05

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We had booked the cocktail masterclass for 10 people for my younger sisters 18th birthday. James, who was running our cocktail masterclass was absolutely amazing. We could not praise him enough. The masterclass was fantastic, and he continues to look after us all afterwards. His customer service was incredible. However, all the other staff including two managers were extremely unprofessional and rude. Once we had completed the masterclass we waited nearly an hour for our food. One of our party was gluten free, which I had discussed with Revs prior to our masterclass and we were told GF food would be provided. Staff on the night were unaware of this and told us we needed to pay extra, I explained I had never been anywhere where you had to pay extra for an allergy and that we hadn’t been told this we’d been told it would be fine, so we wouldn’t be paying. They eventually brought a GF meal out. We asked for sauces and cutlery with our food 5 times and a chef eventually brought this out to us, who was really nice. We had been waiting around 40 minutes to get some drinks, a lady behind the bar informed us she was trying to get some more staff down and we could sit down and she would come over to us. After a further 20 minutes I went back to the bar, which was now staffed and was told I would need to que for drinks. I advised I would’ve been happy to que but we had now been waiting over an hour and were told staff would come up to us. I asked to speak to a manager and the young man at the bar informed me to find a manager myself as he was “trying to do his job”. I eventually spoke to a manager who said he would resolve this and didn’t. I was absolutely appalled at this customer service. Both the managers we spoke to were extremely unprofessional, and so were the bar staff. I sympathised that they were busy however it’s a well known bar in Liverpool city centre they should be adequately staffed. We had spent just under £500 on this booking and to be treated that was was appalling. We still want to praise James so much as he was absolutely amazing and carries this establishment.

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Megan C . 2023-12-04

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Went on Saturday for our work Xmas do and we waited 45 mins before our first drinks came out, bearing in mind we had a 2 hour slot for our bottomless brunch. There wasn't enough staff on, so we felt bad for them but the manager on the front desk was so rude and extremely condescending when trying to speak to him. He just nodded with the rudest expression on his face. Basically told there was nothing they could do. Revs take note he is not a people person and shouldn't be in this type of industry. Lesson learned won't be going again. Food was bland and drinks were very limited.

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dannib1111 . 2023-12-04

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Just awful, we had booked a brunch a few weeks in advance. When we arrived at the booked time we were told to order our drinks from the bar while they got the table ready. After buying the drinks we were told the table was ready. It was filthy, we asked for someone to clean it. After an hour we still hadn’t had a drink, food or the table cleaned. We complained to the manager who just looked out of his depth to be honest. If he would have said sorry the drinks and food will be with you in 5 minutes we would have stayed. Ended up leaving and dodging a massive load of vomit left on the stairs with blue roll on it.

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Claire B . 2023-12-03

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We pre booked bottomless brunch weeks before. When we got there I had to ask for the tables to be put together as we were seperated on 3 tables of 3. We had 2 cocktails the whole time. They kept compensating with us with prosecco. After asking 3times for a drink we then asked 3 times for the manager. Was shocking. The food came and it was cold and a small portion. We were served by Jo. He was lovely, felt sorry for the guy who was under alot of pressure. He seemed to be getting the stick. Jo it was not your fault, but managers.. They knew we were coming why wasn't there enough staff. Quit your job mate surely there is better jobs that respect you. We left 30mins before we were due and paid a total of £18.50 with deposit as the manager knocked the price down. We won't be back. Go to slug and lettuce if they have space. Better food and constant drinks. And bogs are disgusting.

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DawnLJones . 2023-12-02

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Went for a cocktail masterclass and food after. Was boss would deffo recommend. Tray behind the bar took control of the night and kept everyone in good spirits and was attentive with drinks. Ethan who was managing explained everything as we arrived and looked after us well throughout the night 👍 Will be back - thanks Tray and Ethan👏

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Ciaran M . 2023-11-26

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Great service from then, Simeon, & Trei. Dead quick & very friendly. Would recommend to anyone thinking of coming!

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701gabsw . 2023-11-22

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Absolutely amazing with Ethan, Trei, and simion, giving us amazing drinks & service all night. Would definitely recommend, a return is definitely needed.

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Hannah C . 2023-11-22

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Did not get our moneys worth. Food was mid and service was terrible. Despite the place being half empty it took ages for each drink to come.

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Alicia M . 2023-11-18

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Went for bottomless brunch. Took 30 minutes to get the menu. Service slow. Food took ages to come. Drinks also. Not a great experience. Has potential. Good thing my friends are good craic.

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Angela D . 2023-11-18

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Had a great time on a bottomless brunch, perfect spot for drinks with your friends. Sofia, who was serving our table, was really friendly throughout and made sure we got our money’s worth in drinks.

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Kai P . 2023-10-30

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Would definitely recommend cocktail making class! We attended as part of a hen party and had such a great night! Aiden was fantastic and his knowledge and skills are fantastic! I've attended other nights like this and he was by far the most skilled and knowledgeable and passionate about his job! Thank you for making it a memorable evening.

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Morgan A . 2023-10-15

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Revelution st peters square DON'T BOTHER APPAULING SERVICE ATTITUDE NEVER AGAIN penalised as we are just a couple no reserved signs on table had been in the venue sitting at the table whilst it was vertually empty for a length of time then asked to leave the table despite ordering food to make way for other customers by a new young manager that requires customer service eduction of revelution bars to represent them effectively. He does not appear to have any concept or understanding of the customer service industry . Revelution will either re-educate this individual or loose more business from corporate companies showed little respect for customers we had to cancel food due to inability to meet customer requirements arrogant impolite we suffered due to his mistake and asked to leave due to his error sad very very sad as loyal customers for many years.

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Dawn H . 2023-10-07

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Aiden, Trei and Simeon made the experience! We had a cocktail masterclass with Aiden and Trei and then we were served and made drinks by Aiden, Trei and Simeon, the three lads really made the night an experience and are a credit to the company! Will definitely be back!

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Nomad39573541613 . 2023-10-01

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Callum was absolutely fantastic. Made sure we had everything we needed and went above and beyond for us. Would definitely recommend for bottomless brunch. Fantastic.

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Lilli N . 2023-09-30

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Bottomless brunch was amazing - it was such a good experience…. But only thanks to Simeon and James .. they are a credit to the team and made our experience so fun and enjoyable! :) #simeonforprimeminister #jamesforhomesecretary

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605lilye . 2023-09-09

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Wonderful staff. Fabulous food, although there was a delay in the desserts being received. Value for money on both drinks & food. The ladies toilets, however, leave a lot to be desired!

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E171LUjohnl . 2023-09-08

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Good food, good drinks, friendly staff and fast service should definitely try with friends. Good music

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Relax23820691973 . 2023-09-06

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£2.99 for bbq chicken wrap and fries, can’t beat it! Lovely clean and tidy place to eat with friendly staff.

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Harvey L . 2023-09-05

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My wife and I came for the afternoon tea and it was perfect. The food was immaculate, the drinks were made perfectly and our waitress Natasha was amazingly friendly, polite, and seemed like she couldn't do enough to make our experience the best we could...

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Graeme W . 2023-09-03

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Very poor service. Booked a cocktail making class for 16 ladies, had a phone call the week leading up to the booking saying we were unable to be accommodated due to there being an issue with one of the bars. The options were cancelling or...

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stace1980 . 2023-08-02

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We usually visit Revolution at other locations and love the service. However, we visited this Revolution yesterday and we waited 45-50 minutes for our drinks and longer for food. We had 1 member of the party who also had no food or drinks when others...

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ashleynW9688EQ . 2023-07-30

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Took 1 hour and 15 minutes to bring the food over. They obviously messed up and didn’t refund in any way or try to make up for the mistake. Won’t be going here again. I wouldn’t recommend if you are looking for a quick/normal food...

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Henry W . 2023-07-22

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DO NOT RECOMMEND Organised a bottomless brunch with 4 friends. Drinks were served every 20-25 minutes despite ordering straight away. Food was served 1hr 40 minutes into the 2 hour time slot we had as they "forgot". Was welcomed by a lady who said they'd...

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Amy-Louise S . 2023-07-21

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Great spot for bottomless. A bit stingy with bottomless drinks but otherwise great service and great service.

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Knight P . 2023-07-11

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We came here Saturday night, a hen party of 14, for a cocktail making class with food after. Our class was hosted by aiden and he was absolutely amazing. Funny, patient, informative and just a right laugh. We enjoyed our night so much which included...

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chelseakkd . 2023-07-10

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We came for boozy afternoon tea and it was sooooo good and the cocktails were 2 for 10 quid and they was amazing !!!! Best part of our visit was natasha she was so lovely , attentive and knowledgeable she truly made our visit she...

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B6904FRrebeccam . 2023-07-09

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We booked the cocktail masterclass for a hen party Great customer service with courtesy call to see if any dietary requirements. We had a lad called Aiden run the masterclass. He was amazing. He was one of the girls wanting to know all the goss....

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Nikita O . 2023-07-02

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Liv and Ethan were amazing hosts for cocktail making class!! Would deffo come again!! So worth the money, thank you x

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Daisy B . 2023-06-15

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Davina and Sarah were great waitresses for bottomless brunch, went above and beyond for my friends birthday! :)

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mollymI7360XR . 2023-06-12

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I Loved davina and Sarah really good food and , such amazing gals, such great service aswell, amazing people here xxx

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Daisy_wilcox . 2023-06-12

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Davina and sarah provided great service and were so lovely and welcoming great place to go, thank you very much xx

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ninamW8526AB . 2023-06-12

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I booked the cocktail masterclass with the buffet food to go along side. There was 9 of us and I can say we had the best experience. Harry was the best host you could have asked for up for a laugh and just new how...

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sam198828 . 2023-06-11

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staff are all so friendly, the service is really quick and they’re always on hand to give you recommendations on drinks and food, good vibes too! xx

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saffrong152 . 2023-06-06

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Had a bottomless brunch the food was great and the drinks were flowing. Ethan was amazing never left are drink empty was a superb server could not ask for more

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Ciaran M . 2023-06-05

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We came for a Hen do on the 3rd June 2023. HARRY AND KATIE done the cocktail making class! Absolutely fabulous hosts! Would 100% recommend to others! Thank you 😊

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Maps14373443358 . 2023-06-03

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LEAH amazing service, takes her time to make the customers feel welcome, customer service 10/10, definitely be back again asking for LEAH to serve us!!

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0123sophie45 . 2023-05-27

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Had an amazing experience! had the best waitress Pip, so lovely and always wanted to help us! Was by far the best waitress. Pip was so attentive to us. Massive thanks for to pip for our experience!

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Louise J . 2023-05-12

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What amazing experience!! me and my friend went for boozy brunch and had the lovely waitress Pip, she was amazing! constantly checking up on us making sure everything was okay, absolutely amazing service!!! made out bottomless butch even better than expected! a thankyou to Pip!

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Shannon N . 2023-05-12

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Pip our server was outstanding. She made our experience here and will be visiting again!! Great brunch ❤️

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Em O . 2023-05-07

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Davina and Aiden have brilliant service. Cocktails on the bottomless brunch were really fast and really tasty. Catered to all of our needs. Brilliant day would come again!

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lilycY2479RG . 2023-05-01

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I went to bottomless Burch with my bestie and had the best time! This was all down to our server pip! She went above and beyond and made sure we had the best night! I wish we could be best friends as she was so...

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Lizzy H . 2023-04-29

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Pip and poppy where outstanding servers and where running around like headless chickens but still nothing was too big of a problem

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Ry M . 2023-04-29

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Can not thank the staff at Revolution for allowing us (a group of students from LJMU) to put on our student charity event in the venue. William and Michael were great in helping us organise the event and communicating with us quickly! The night was...

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Stephanie K . 2023-04-25

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Ciaran and Aidan are amazing really good masterclass would reccomend to anyone for an occasion. They are very friendly and the games are fun.

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tonimariek2018 . 2023-04-22

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Pip was amazing, great time for all evolved. Food was lovely and the staff are fantastic Nd very helpful

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tomrW1811VG . 2023-04-15

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Great service! Friendly staff. Lily was very helpful and nothing was too much. Would definitely come again.

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Camhow01 . 2023-04-15

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Dillan was lovely! Always a super nice vibe inside ! The food n the drinks never disappoint, always feel like a priority in here which makes me very happy!

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DAVINA B . 2023-04-10

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We did the cocktail master class with Ciaran and Dillan and they were amazing! They made sure we was all involved and we had so much fun!! Would recommend to a friend and definitely will be back! Ciaran and Dillan made the experience perfect and...

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Becka D . 2023-03-31

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Such an amazing venue, fun evening for me and my boyfriend. The only downside was when a man who was drunk and a little offensive. I struggle with social anxiety and worry every time I go out. However, it was all good as the manager...

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gemma_brownnn . 2023-03-30

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Had a fab night Saturday, brilliant food, drinks and atmosphere. The service was fantastic, Jo the manager was super helpful, she was working so hard to make sure everyone had the best time. Can't wait to return.

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Emma N . 2023-03-30

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Was in last weekend (Sat 25th March) and have been coming here for a few years but in the last 18 months or so it has got so much better and this last weekend in particular was one of the best so much so I...

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Dale K . 2023-03-30

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We had a fab time at the cocktail class with Harry! He was a great host, fun games and made it a really fun start to a gen do weekend😊🥳

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Kate H . 2023-03-25

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Me and a friend came in to do the Tuesday quiz Harry provided exceptional service, he held lovely conversations and made some amazing cocktails which made our night one to remember. He is truly a credit to Revolution and we will be returning in the...

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gothjesussandalgirl . 2023-03-21

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ABSOLUTELY GREAT SERVICE! Lovely staff! Ciaran served me and was amazing. The vibes were great for a few drinks with mates.

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Passport753849 . 2023-03-15

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Great service from start to finish for our cocktail masterclass, Harry made it so much fun and would definitely recommend him.

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lara007northwales . 2023-03-15

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We came for the sausage dog event and it was so fun!! All the staff were lovely and really helpful, the food was amazing and the service was fast, treats were available for free to feed the dogs, 100% would recommend.

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leahdA5834IO . 2023-03-12

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Did a cocktail experience with a 3 course meal too. Was very nice and Liam was a great instructor and made the whole experience really enjoyable. Excellent service all round and highly recommend to any couple or group.

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216johannese . 2023-03-12

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Lily was amazing with us!!! Such a lovely server and our bottomless brunch was to die for! She was constantly on the call with our drinks and never missed a round! Such a lovely girl she deserves a raise!!! 💗🫶🏼💗

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Global25103347941 . 2023-03-11

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Waited a hour and half for my food in the 2 hour time slot we had food came cold and we wanted to complain and asked for a manager but no manager came to help sort this issue .we preordered aswell and we got double...

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Oliviapalfreyman1 . 2023-03-09

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Visited for a Bottomless Brunch celebration. The food and drinks were amazing, Kieran looked after us so well. Always asking if we were ok for drinks and super friendly. Would 100% visit again mainly because of the amazing service.

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maddisonj01 . 2023-03-02

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Kierans service was amazing. Me and my friend came for bottomless brunch and felt so welcome. We didn’t have to wait for drinks at all which was perfect. He was constantly checking that we were okay. 10/10 recommend.

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433abij . 2023-03-02

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Did the cocktail masterclass for 2, was definitely worth it and our host Kieron was so friendly and made the evening so interactive and fun had the best time

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Eloise1233 . 2023-02-26

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Cocktail making with Ciaran &Aiden Hen weekend absolutely brilliant had lots to drink and food was good

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janelT1640RP . 2023-02-26

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We had bottomless on a Friday, food was amazing drinks were amazing and free flowing, special shout out to ciaran for being so great and attentive! Would definitely recommend

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lauragK3610HB . 2023-02-24

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Had an amazing time - thank you very much Ciarán for being so friendly and accommodating, will definitely be visiting again.

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ahO7266EE . 2023-02-24

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Came for a few drinks with the girls. Liam and Davina were really nice! Drinks and food came out quickly and really friendly

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yassyk96 . 2023-02-23

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Davina was a great host tonight so friendly and always made sure we was enjoying our night made my friends 20th birthday the best day!!

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660georgiaw . 2023-02-22

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Love the place, Andy was a great waiter. Had a lovely time and would definitely visit again. Great place with friends.

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leahjadeb2022 . 2023-02-19

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Had an amazing time as always and had amazing service from Andy. Will definitely visit again, such a lovely atmosphere with amazing music :)

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Libby H . 2023-02-19

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Ciarán was super helpful with deciding what drinks we should have and a real delight to talk to on a quiet sunday food was delish and an all round lovely night

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282paytons . 2023-02-19

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We were bought a Cocktail Masterclass as an anniversary present and went to Revolution St Peter's Square, Liverpool for it. The whole event was excellent, with great organisation and a really fun time with four other couples. Ciarān was great in the masterclass and organised...

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andrewlmacaulay . 2023-02-17

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Ciaran was amazing. Had the next cocktail night ever. Thank you so much Ciaran you made it such a great night x

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jessicasN564VG . 2023-02-16

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The cocktail Masterclass was fantastic! Ciarán was a brilliant host! The class was a lot a fun and the games were a great added touch! We thoroughly enjoyed it!

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Y4966ZVlaurenc . 2023-02-16

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Ciaran was the best host best cocktail making class made us feel very welcome loved the night was amazing

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KieraW22 . 2023-02-16

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Visited with a couple of friends and the staff were fab, very helpful. Especially Kieron who made us feel so welcome, very lovely and chatty! Fab night x

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Emmie S . 2023-02-15

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Atmosphere was lovely, had an incredible live act in who totally made the evening. Had 2 for £10 cocktails all night and the food was a very good portion. Definitely going to be a repeat customer!

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davina1993 . 2023-02-15

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Had an amazing time, came in with some friends after another place cancelled our booking, cocktails were lovely and food was excellent, great spot will definitely be coming again!

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C8318FMTommyg . 2023-02-15

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Had a great night in Revolution, used the 2 for ten deals on cocktails that’s all day Sunday - Friday, great drinks, food and service

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Y8289BVnatashah . 2023-02-14

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Pre booked food for a Hen party, arrived in time waited for our food for ages asked when was it coming? Told had to order at bar!! Even though pre ordered! One meal came out half an hour before others... constantly having to chase up...

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Vic893 . 2023-02-13

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If I could give minus stars I would!! Appalling from start to finish. We booked a bottomless brunch for my friends birthday. Service was shocking, no smiles, staff acted like asking for a drink was too much trouble, had to repeatedly ask for drinks to...

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895suzanned . 2023-01-29

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Booked a table 2 months prior for 6 people for Sat 3rd Dec. The day before the booking, I received a blunt email from someone called Abby saying that the table was cancelled due to ‘no longer being available’.. no other information and no apology!...

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Eliseeb7 . 2022-12-31

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We came in today as a family and couldn't have asked for a better experience. Davina and Ciarán gave us an immaculate experience and looked after us the whole night, even tailored drinks to suit the family and overall made the night very enjoyable. Would...

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Sam C . 2022-12-18

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I’d booked Revolution for 9 of us for my sons birthday. One of the party was my grandson who is 2 and a half. There seemed to be a bit of a mix up because the manager told us they didn’t accept children after 6pm...

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O9349VLlizp . 2022-12-14

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had the best cocktail class ever! been to a few would defo recommend! our leader was kieron and he was so funny such a good fit for us had one of the best nights out in a while! recommend 100% good girls night out

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Vacation09884164932 . 2022-12-11

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the cocktail masterclass was amazing, keiron made it extra special! Definitely reccomend , really worth the money! Would do it again

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penny_evans21 . 2022-12-11

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This was my first time visiting Revolution (but not my friends’). Perfect from start to finish — special shout-out to Leah Stokes who was so hospitable, personable, and polite. She has been a real testament to your store. Thank you Leah, you made our visit...

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Pssypppin18 . 2022-12-10

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Had festive brunch, Lily and Denisa were quick, friendly and attentive. We enjoyed the environment we were in. The food was amazing. We will be back.

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489matthewn . 2022-12-03

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Just finished our cocktail masterclass, I would highly recommend it for couples or groups looking to do something a bit different, it was great value for money and our host Ciaran was brilliant and made sure everybody felt comfortable and involved. Will be booking again

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jamesbK7443CJ . 2022-11-27

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Cocktail class for works Christmas do with Aiden and Liam, had a great time making cocktails and great laughs, an amazing time would recommend!

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445caitlynb . 2022-11-22

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Served by Jo, brilliant service and very prompt. Drinks were coming very fast and friendly service. Jo also gave very good recommendations for us. Thank you

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M8873WFjades . 2022-11-12

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Such a lovely time, prompt and friendly service by Jo, nice drinks and good food, good choice of drinks

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875kiera . 2022-11-12

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Jo could not do enough to help, amazing bottomless brunch will he back! Thankyou for thebest brunch highly recommend revolution st peters square

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GoPlaces23281190962 . 2022-11-12

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Visited with my other half as we were stopping in Liverpool for a mini break from Shropshire. Such a vast selection of cocktails, the wife was taking her time to choose and the barman Aiden was patient and very helpful asking what she liked and...

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dannsam . 2022-11-08

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Can’t thank the staff here enough! They were beyond helpful. We decided to have some drinks after our wedding ceremony with family & friends, from the second we booked with Amy on the phone the whole process was just amazing. If you’re thinking of booking...

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georgiaoldfield9 . 2022-11-08

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Came here on Sunday 16/10/2022 for my friends gender reveal. The staff were all AMAZING, they were really welcoming and were super lovely & attentive. Matt was also very good at his job and we even got complimentary BLUE shots to celebrate my friend having...

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Evzmuda . 2022-10-21

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Visited 15th October and can not praise the experience enough. 10 of us were travelling from Wrexham and sadly got let down last minute by our taxi so missed our slot, however Rev's were amazing and moved us to a different time like it was...

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katiewZ5112MX . 2022-10-17

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Matt & Andy, great service - 10/10 for the cocktails and shots, especially the Salted Caramel Colada - yum!

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JMS171717 . 2022-10-17

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My wife and I visited here for the first time in about five years, we booked for 4pm Sunday 16th October and were early, but the waitress was very helpful and seated us in the first booth near the window and was extremely pleasant. Ordered...

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186337Alan . 2022-10-17

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