Restaurante Elvino in Epping Forest

A friend and I went for a meal last Monday 30th January. We arrived at 8.15pm and our order was taken very quickly, but not one thing was right. Both my friend and I ordered the vegetable and pasta soup, which on a positive note was delicious. However, my friend did not receive his at the same time. He waited patiently, then after ten minutes asked where it was. The waiter apologised, admitting he had forgotten. I had finished mine by then as my friend had asked me not to wait for him. For the main course, my friend ordered the vegan spaghetti bolognaise and I ordered pizza. My friend said his meal was tasteless and could have been hotter, and my pizza was barely warm, so I sent it back. I was promptly told that nothing could be done as the kitchen was closed (at 10 past 9?) so I mentioned that surely he still had access to a microwave. He commented that they don’t usually put pizzas in the microwave (Erm - I wanted it warmed up) but he did. For too long, though, as it was tough and inedible, so left it. We also asked for a jug of water. Along came a small jug despite there being two of us, and two dirty glasses, so we asked for two clean ones, which were then provided and should have been provided in the first place. Back to the jug, it was clearly a jug for one and not enough water for a whole glass each. For dessert, I ordered tiramisu and my friend ordered cheesecake, both of which were fine, but we had expected dessert spoons to eat with, not teaspoons… We had a 25% off voucher, which was why we chose Prezzo, but we will not be choosing the Buckhurst Hill branch again. The staff seemed in a rush to get rid of the customers who were left, so we didn’t order coffee, nor did we leave a tip, nor will we be returning, despite not being charged for the pizza I didn’t actually get to eat. Appalling service from a well-known and reputable chain.

Very nice people, service good and food was decent

Lovely experience with friends and yummy food it was Amazing

Visited this restaurant for my brother's birthday with the family and we thoroughly enjoyed it. Food was absolutely superb and the waiters were very friendly. Would maybe recommend to the waiters to wait until all persons have finished eating before clearing the table as it did cause some to feel slightly awkward, but apart from that they made my brother feel really special and we would definitely return. Fully recommend!!

Visited Two Kitchens Saturday afternoon at 5-30pm to celebrate my granddaughters 12th birthday, food was great from the sushi, pizzas, sirloin steak, chicken noodle dishes along with great deserts, our waiter was attentive, friendly and welcoming, only disappointment was a member of staff asked the kids to be quite, well it's 5-30 on a Saturday afternoon and they have a kids menu ? Other than that recommend and will use again. Paid parking available opposite.