Restaurant Family in Stoke-on-Trent

Ordered food and was delivered nearly 45 minutes late. Had to call restaurant 3 times. First time they had no record of order. When food arrived, it was left at reception by a very rude delivery person. Then to cap it all, food was cold and burger was rock hard. Straight in bin. AVOID

Standards drastically dropped along with portions. Food cold, meat all fat and sent wrong food but refused to admit they got it wrong even with proof. Avoid.

We came here for dinner and absolutely loved it. The service was fantastic. The food was also amazing amd great to try something different for a change. We particularly enjoyed the fact that we could play fußball and darts whilst waiting for the food.

Bit late delivering but delicious food (probably not their fault) would order again without hesitation

Had two burger combos, they were really nice big burgers and big portion of chips which was great. Only thing that let it down was I was supposed to have bacon on both the burgers but both burgers had the tiniest little scrap of bacon on, me and my partner looked at the bacon and laughed, there was barely any bacon at all. Chips were really good, big portion and tasty. Garlic pizza bread was delicious, really good value for money! Delivery took longer than expected but we didn't mind too much. Will have from here again, best take away around here!

We ordered from here knowing a bit about Eastern European food, but not having had food from here before. It was amazing - everything was fantastic, and so tasty. The Langos were beautiful - crisp round the edge and fluffy in the middle. The Langos burger was a revelation. Absolutely beautiful. Goulash and potato pancakes were fantastic. We also ordered Pizza, while not strictly Eastern European is some of the best pizza we have had in a while. The portion sizes are huge. We ordered way too much food (I don't think we visualised how big a 20 inch Pizza was). It will keep us going for days. We will definitely be ordering from here again - and looking forward to it already.

It's the second time I've ordered from this place this week and I cant wait for my next dayoff to order again, first tried the cordon bleu and today ordered the langos burger with camembert and added extra bacon, its to die for! From the food to the staff delivering this place has got it all, thank you. 22/02/2019 17:05

When people think of takeaway they think of recooked unhealthy junk food. You don't get this at resturant family ! Whilst we have only ever had takeaway I have read about the good service in the resturant . The food really is resturant quality . I usually stick to my favourite which is Brambowrap which is a potato pancake with salad , tartare sauce and gherkins plus Halloumi cheese .My Dad has had many different meals as he eats alot of meat unlike me . I must say the soups really are the best . The food is so interesting and tasty . Now that they are doing a different country for their specials every week it will be hard not to order weekly and get fat !!!The Marlenka honey cake is out of this world . I brought my uncle a whole one for his birthday ! Keep up the lovely food and thanks for opening our minds to such varied food.

We have had takeaway delivered from this restaurant twice now and OMG it's tasty. It's great to try food feom different cultures. Thanks.

Goulash soup fabulous. Super food good prices and large portions. Coke expensive. Latte superb. Puddings great. The potato batter is so unusual. Slow service but this is because it us freshly made. It's nice not to be rushed.steps up to restaurant may be a problem for some.

We just popped over the road from the office, totally on spec for a hot lunch. Received a very warm welcome and were sat very quickly and offered a drink while we browsed the menu. I had alcohol free beer that actually tasted like proper continental larger, pleasant surprise one. Ordered the goulash with dumplings, pleasant surprise two. The beef fell apart, the dumplings were light and the goulash sauce was delicious and the portions generous. Good value for money. The only downside is that there's no place to have a quiet after lunch snooze. Really recommend this place and in winter weather the food hits the spot. Don't be put off by the exterior of the building, venture in and you'll be well looked after and pleased with the food.

Went as part of a offer on F/B and pleasantly surprised, nice welcome of the owners, I had the chicken in potatoes pancakes very good followed by apple strudel which was excellent washed down with pint of Kozul beer. Would benefit from home made chips not the Mc. Donald's chips. Need some sort of identity with the decor. But I would return.

Bravo. I hope this place stays the same. The food is beautiful. Oh my goodness. It’s like proper homemade family food. What a discovery. Good things never last so I’d advise people to give this a try. My favourite is beef goulash and dumplings. Words can’t explain how nice it was - melt in your mouth tender, smokey and slightly spicy gravy. The dumplings were so nice. Perfect. We had some garlic soup too and cauliflower florets in a crispy thin coating. And a burger which was certainly better than burgers elsewhere. The fries weren’t bad with the burger but we were secretly hoping for homemade chips as in the photos but we didn’t get homemade chips. The fries were ok. We also had delicious boiled buttered potatoes. I wish there was more guys from this part of Europe in Stoke on Trent because the food is much better than other take aways. Keep up the good work. Peace.

As a returning visitor with my Czech friend we were treated to another excellent meal. The owners have changed but the quality and welcome remains as good as always. Good luck to the new owners in their new venture. My friend and I will certainly return when we are in Stoke. Thank you very much :)

Really good food in reasonable prices. We tried Hungarian goulash and pizza and it was delicious. Definitely recommend!

We were staying round the corner at the Premier Inn and booked before we travelled because this was a great opportunity to try food that was new to us. Our waitress was so helpful guiding us to make choices we would enjoy. It was very busy as they were also catering a large birthday party in another room but that didn't affect the quality and speed of service or the delicious food. We enjoyed everything we ordered, the food was fresh and well cooked. Delicious tender meat, substantial portions and great flavours. I had the Segedin goulash with slices of the lightest dumplings, my husband tried a cutlet wrapped in a potato pancake and had a side of the extra special mashed potato. Both the children both opted for the dumplings stuffed with sheeps cheese, potato and bacon. We also ordered sides of sweet potato fries and potato pancakes. It was all really good. The beer went really well with the food, light and refreshing (cokes for the kids). We couldn't leave without sharing a couple of portions of the special dessert which was a honey cake, layers so delightully thin, it looked like a challenge worthy of 'The Great British Bakeoff'. Heartily recommend trying this place. If we are ever back in Hanley we will book again, there were so many dishes on the menu that we would like to try.

We first visited this restaurant with family last year and it was great, nice food and good portions. We visited again last weekend for my brothers birthday and felt very let down. The service was hit and miss, the waitress forgot some orders and the food was not good at all. My partner ordered goulash with dumplings, it was the smallest plate of goulash ever. We also ordered a bottle of white wine which at £13 was a good price for a restaurant, until we discovered it was from Tesco's cheap range and tasted awful. Unless this restaurant improves we will not be returning, which is a shame.

We visited here on a Friday night, it was a bit daunting going up a few flights of stairs but you could hear all the people at the top. It's really fun place to go the food is really good they gave us advice and explained anything we hadn't come across before and there were plenty of vegetarian options. The prices were very reasonable £30 for 2 starters, 2 mains and LOTS of drinks. Can't wait to go back for one of their party nights. It is a great restaurant with a great atmosphere.

I have waited for many months to be able to review this restaurant on Trip Advisor as it has only recently been listed.