Hungry Horse - Chatterley Whitfield in Stoke-on-Trent

Sunday lunch was cold asked for it to be reheated meat tough veg portions very small peas and carrots. Not at all appetising. Service left something to be desired. This was 80th birthday with family and friends very disappointing

We came here for the kids Halloween breakfast. The kids had a fantastic time. Great value for money, the kids had breakfast, activity packs and a Halloween disco. Couldn't fault it 😊

I've been a few times for breakfast and always had lovely service and enjoyed the food. I've never had to book a table for breakfast but had to for one evening meal. It has had a lovely refurb and has a little play area and nice outdoor space to watch sports on the big TV. Special mention to Kaisey (KC if spelt wrong sorey) who served us today. She was super lovely. She was dressed as a witch for the halloween disco and still came over to speak with my son as we hadn't booked the party and gave him a little treat. She was so warming and welcoming. Thank you KC

One person on the bar taking food and drinks orders - the place was busy , the wait to be served was too long When It was my turn to be served I asked about the chicken goujon sandwich if the coating had chilli or cayenne pepper in it as I’m allergic , and was told to download the allergy app ? Went back to my table , tried to download the app no joy no internet plus it wanted a location which wouldn’t work , my friend went up to order her food and was served by a different woman ( the manager) she explained about my allergies and how we all had tried to download the app but couldn’t , she left the bar and came to our table 19 , and said she would ask the chef , why couldn’t the woman who I spoke to do this in the first place ( because she gave the impression of she couldn’t be bothered) the manager came back and said I was ok to have the chicken , so I ordered this sandwich, my friends had already ordered there’s by this time , one ordered the chicken, bacon sandwich on brown bread ( no mayo) it came not even cut in half and the bread had been toasted and just crumbled when she tried to pick it up , and ended up eating the sandwich with a knife and fork , all 3 of us said that we will not be back , and certainly will not recommend this pub to family and friends

Becki was very professional polite and approachable. The breakfast was great. Good value for the money. The pub itself is clean and the decor is great I will be returning

Very good value for money and a very good atmosphere.

This place is really popular, I recommend making a reservation if you plan to eat here in an evening as it has been very busy every time we've been. The venue has recently been refurbished and you can tell. The table was ever so slightly sticky and peas were slightly overcooked but this is a massive improvement on previous visits. We were very impressed with the new robot member of staff, I hope she plans to stick around.

It's not a bad place service is good as is the food quality and value

Lovely meal here The lamb Kofta is Gorgeous. Try it Beth ,Kirsty thanks

Great place to eat Great selection of beers and sport TV. Love the Robot delivery

Absolutely amazing food , the service from Becki was amazing such a nice happy lady definitely and she made us feel so welcome

Great food, super service from Cydney. Nice place will visit again

Had an alright meal here, staff were friendly!

Always a great experience at the Moorland. So glad I found this place to meet up with friends.

Food was well priced and tasty, Becki our server was extremely polite and pleasant to deal with

Fantastic service from Bella bam bam and her lovely co worker Kelly. Xx

Amazing service from Kelly! Food was lovely and very quick :)

Sharing platters as a main were really good

One of the best breakfasts in town. Great staff 👍

Enjoyed lunch with my daughter, granddaughter and great grandson very nice place ordered on the app very swift service

Lovely food, place is clean and well looked after With amazing staff, thanks to Becki for being so nice and welcoming to us ❤️ 10/10

Breakfast was nice, reasonably priced and came out very quick - hosts were really friendly too

Food here is always tasty. And the atmosphere feels like home.

Good meal and service a girl name keira was brilliant never stopped working busy,busy,busy very clean and comfortable

It is more expensive since the refurbishment, the price of San Miguel is the most expensive in stoke. The food is standard with small serving of fries.

Good service, always a good price and what you pay for.

Went yesterday for lunch. There were three of us. They were busy. Found staff very pleasont and hard working. We all enjoyed our meals. Couldn't complain about anything. Good value. We will return. Thank you to all.

Loved having our food delivered by the robot 🤖🤖

We went to Chatterley Whitfield Hungry Horse last night. We didn't book a table and when we asked if any tables were free the front of house host stated "you haven't booked". It wasn't the fact in stating the obvious but the way it was said in a very arrogant manner. He stated you can go in the bar if you can find a table. We went to the bar and there was a table. It was full of used glasses and dirty. I asked a waitress if she could kindly clean the table before we ordered. She said " in a minute". Again in an abrupt manner. I eventually cleared the table and wiped the table down myself with cleaner and cloth that was left at the end of the bar, health and safety i think? The food was fine but hospitality terrible. I think staff need to be reminded customer hospitality goes a long way!

Huge bright and modern pub serving a large menu of familiar favourites. Quite clearly popular with locals it was busy and child friendly. Staff and service is friendly and efficient; food was served within 10 minutes of ordering. Given the range of menu items, catering quality is more than acceptable as the food is tasty, generous and well presented. We had bacon cheeseburger and fish and chips. Definitely good value around the £10 mark each. Tons of parking and space inside and out.

Last minute decision to go out today for lunch. I rang and used your service to book a table, it was easy and we then knew we were ok for a table. On arrival we were shown to our table. All staff were extremely friendly and helpful. You were busy but it didn't take long for our meals to arrive. We were all extremely happy with our meals, they were hot and tasty, certainly good value for money. I could see all the staff clearing tables, serving, all working hard. Thank you all. We will return.

Food was fantastic was served by becki who was very friendly and helpful nothing was too much trouble

Watching football perf atmosphere great game too bar staff were amazing

Good Breakfast, Becki is really friendly and great customer service 😀

Jess outstanding performance great customer service

Absolutely great visit, very friendly staff and great food well priced. One slight hitch with payment but sorted with staff very quickly. Well worth a visit.

Fantastic place and is really good value.

Good food at 'pub prices' . If you want a 5 star gourmet meal then this isn't the place for you but if you want a friendly, clean and enjoyable meal then this is definitely the place for you. Very friendly staff and very accommodating to your requests and queries. An enjoyable visit as normal.

Massively improved since the refurb, there are still some rude staff however the overall atmosphere and food is much improved

Poor bar service. I waited for well over 5 minutes when no one else was waiting. The 2 women behind the bar walked past me multiple times and ignored me repeatedly until I had to say "excuse me" to get attention. Why I would stand at the bar that long without wanting to order is a bit baffling.

Really nice place, cyd was really friendly and polite

Nice quiet couple of lunchtime drinkies. Busy, but not too busy. Food looked fine. Decent value too.

Great service as usual staff always happy to help service with a smile see you in a couple of weeks thank you Had a coffee and cake Have been for breakfast as well again great service Beth always has a smile 😀

I took my sister in law here on Thursday but the food had to go back as it wasn’t very warm I’m thinking this is because they have a robot trolly that brings your food to you but stops at other tables on its way around, not a very good idea. They did bring us another meal to us but the waiting for the pudding was a while too.

Went for breakfast this morning, was greeted with smiles by Becki. Becki was polite and very respectable. Nothing was too much for her, outstanding lady she should be very proud of herself. Never had my food served by a robot before, what an experience she was. Overall had a fantastic meal with friendly staff.

Came in for dinner Monday. Feed the family for £15 deal, amazing value! Super fast service and everyone was lovely. Will come again

Great grub😊 revamped interior all good here.

We came for lunch yesterday, we ordered at the bar and it was amazing service. we asked the young lady her name as her name badge said ‘training’ she told us her name was Keira. She was doing a fantastic job considering she was training. She was so well mannered and really helped with an allergy we had. Just wanna say a big thankyou to Keira!

Review for Rebecca evertime I visit with my parents Rebecca always makes sure we are looked after brilliant friendly service at the till 😊

Come here for breakfast all the time with the kids, never dissapoints me. Kids love the new addition of Bam Bam the robot.

Meat was as tough as mike tyson in his prime chicken was undercooked /puddings the brownies is a finger and even tho asked for custard they say that's fine but when they bring it out custard is unavailable for the cakes you ordered and the refund is 7 to 10 working days WONT BE GOING HERE AGAIN everyone who's there is training avoid ferlong is better

Food is shocking couldn't believe the tandoori chicken sizzler my mother had it consisted of 4 little pieces of chicken for 12.99 and the waitress said these are the portions ya get. You'd get. More chicken on a kebab from a take away and cheaper definitely will not be back in a hurry. And ya mixed grill consists of 1 steak 1 gammon 2 sasage chips peas a hard egg n a pineapple for 13.99 disappointing is a polite work for the place

called in for a glass of blackcurrent and water and got charged £2.20 wtaf water is free !!!!!!!!!

Ordered a steak sizzler and extra peppercorn sauce witch never arrived at the table , went back in to ask manager who was on host stand if he could sort it for me and he assured me it would come out soon. But from the first interaction with him and this being the second he was miserable and had attitude, didn’t bother asking for the price of the missing sauce refunded as I didn’t want to interact with him again.

Good food very reasonable prices, friendly staff, great choice if you want pub grub . Special offers too throughout the week.

Really good food, nice staff and really fast service, would definitely recommend

Very nice place, friendly helpful staff, and good food.

Lovely place for food, it’s always mine and my husbands go to. Staff are friendly and pleasant. We are yet to experience the entertainment but have heard great things.

Went in today new items on the menu with lamb I've got to say bangin me an the wife tried new items well done we was happy

Curry deals on a Wednesday are very good value and tasty. As my colleagues and I work from home but have an office day on Wednesday, we realised now made this our regular lunchtime visit and have yet yo be disappointed :) The larger meal option has now been removed and the range of drinks included has been reduced but the offer is still good

Really good pub food service was really good to

Lovely friendly pub with good quality food. Service very good. Would recommend

30 minute wait for a bottled drink. Shouted at by the manager when querying where it is. Very rude staff for an issue that is not your problem.

Love taking my granddaughter here

A reliable spot for affordable food made better by excellent service from Becky and the team. Great TVs for sport and a nice view of SoT

We have just been ‘wowed’ at the top quality food and service today at Chatterley Whitfield. We ordered the ‘Home Run’ burger and a chicken baguette for lunch and the grandson had jacket potato, beans and burger. Top quality food and great service.

Came for some food and a few drinks - served by molly- great team leader and asset to the company - friendly, warm, welcoming and easy chit chat - great night thanks

Last time about 9 months ago.it was nothing to write home about But now it's fantastic.decent staff.good food..good prices and very clean...

If you enjoy a big portion this place is great, the food was also very tasty with a decent menu variety on offer. Service was very slow at the bar even though there was only 2 people in front of me and 3 staff behind the bar, but I will say once being served staff were exceptionally friendly and polite.

Whenever I get a day off work I call for breakfast and a coffee. Staff are always polite and lovely. Look forward to next time

visit regularly for breakfast or lunch always good food excellent service and pleasant staff

Come here near enough every two weeks with my grandparents and it’s always great, was served by Jess today as her training shift and she did amazing honestly. Great place overall

Had such a wonderful time here and the bar staff that served us named Jessica was very polite and we very much appreciated her help

Brilliant place to eat I have coeliac disease & need to be gluten free they oblige brilliantly never falted at all we meet regularly for a girly breakfast always made to feel welcome the staff are exceptionally friendly 😀 thank you guys keep up the great work 😀

love this place great food perfect location

Had lunchtime meal, 2 meals for £11,Really enjoyed the steak pie and chips, good portion, lovely gravy, served quickly, nice polite staff

Very nice, I know it's a family pub but lots of children running around while you're eating

Nice pub, good choice of food &a chilled atmosphere

Love the food from here. Also has a little play area outside for the little ones

The food was great but there was an issue with the drinks (we ordered through the app if this makes a difference) they forgot the ice in one drink, they also carbonated one of the kids drinks when we asked for it to be with water and ice. The food quality though was great and the staff were very quick with clean up and checking everything was ok All in all I would go here again and the kids loved the play ground.

Went early afternoon on a week day, nice and quiet as expected at that time. Had a nice meal for reasonable price. Bacon was absolutely perfect. Waitress was friendly.

Great pub,great staff especially becki very friendly

First time we went it was brilliant hence we went back the service and meal were great. Second time the service was not very good and the curry very watery with no taste. Korma.

Lovely pub . Quiz night on tuesdays which is fun, reasonably priced drinks. Clean ablutions and covered smoking area.

I had the burger sizzler combo it was delicious I'm stuffed now

Booked a table for 4pm. 2 adults 4 children. Turned up to be told we have to leave at 5.30pm. Most tables are empty as they have reserve mats on them for 6.30pm

Absolutely shocking service from one of the staff members specifically (LEAH)no matter what you spend they treat you like you are nothing also a large coke isn’t a large it’s more like a small in a large cup when I asked about This I got the answer of that’s all you get it’s all weighed out complete nonsense very rude and disrespectful will not be going back here again!!!!

14 year old granddaughter ordered lasagne, when it arrived it barely covered the bottom of the bowl, plus fries were cold, another lasagne arrived, and then my granddaughter found something white and rock hard in the middle of her meal, so this put her off, on the plus side her fries were hot, so she ate all of them, this has put us off, and we won't be returning.

£71 for two adults and two little children. It’s not expensive, just food doesn’t taste good at all. Tough hard rump steak, only ate no more than 1/3 of it. My girl only ate a crispy chicken fillet, half fish of chips for my 8 years old boy. The combo starter ate most of it, chicken wings no one likes it. Jerk chicken does not look tasty at all, full size of mix grill rough hard steak, only gammon ok to eat. En….

Food was lovely The food arrived really quickly too

Fantastic service by kaisey and Jack, highly recommended. Will definitely be coming back again.

We booked a big table for Sunday 2nd June to celebrate my nannas birthday. We haven’t been in a few years since before the refurb and we really really enjoyed it! It looks so much more fresh and the outside is lovely. The food was fab and it didn’t take long to come out. The staff were really friendly behind the bar, and a big thank you to the general manager Jo and the manager in the pink top who saved our birthday cake! ☺️ we will definitely be back again. Thank you for a fab family birthday meal!

Great food! Great price , great service!! Recommend to anyone!!

Basic pub food.. ok for cheep food. Friendly staff

Arrived without a booking on Saturday around 5pm, found us a table with a time limit of 6.30pm which was plenty of time as there was only 2 of us, Good service, Food is delicious, definitely be back when we have another gig to go at Eleven.

Horrible pub rude & unhelpful staff management not a clue just say senior management not available all young staff not interested or available serve or provide service when lots just walking around the venue doing nothing terrible experience once again last time use the venue

Queue for bar so slow with staff no idea who to serve next with customers pushing in...not staffs fault they are just overworked. Won a Malibu and coke on the qr scan to win...took me 10 mins to claim nearly gave up. Food was good drinks good just put on more staff!!!!

Lovely place good food friendly staff and very reasonably priced plenty of offers on different days and plenty of food choice

Lovely food and good atmosphere but…be quick eating, my partner hadn’t finished eating and one of the staff came to clear the table and picked his plate up to clear so my partner had to promptly tell him he was still eating, wouldn’t mind but we spent just over £40 on our visit on food and 3 drinks. Some of the staff really need more trying on basic front of house skills.

Exactly what you'd expect from a hungry horse. Staff were friendly and the place was nice and clean