Hungry Horse - Chatterley Whitfield in Stoke-on-Trent

In the cold , my family and I decided to venture out for breakfast. With snow all around and temperatures plummeting we were surprised to find it moderately busy. We were met by Becki who’s smile and infectious great attitude immediately warmed us all up. We were lucky enough to be served all through our breakfast by Becki who attended all our needs with the greatest of attitudes. Breakfast arrived promptly and was delicious. And just as promptly our plates were taken away and we received another round of drinks in perfect time. A really pleasurable experience would for sure visit again. The real star of the show was Becki who was fantastic throughout, you have an absolute gem there chatterley well played

Had a lovely breakfast at the Chatterley, Becky our server was really welcoming and pleasant, would recommend this place, try it.

I came tonight with my friends. I was very pleased with the food as it was delicious, Keira was our sever all night. She was very friendly and very pleasant. I will definitely be returning. Thank you Keira

The food was nice and the staff were pleasant,and it was very clean i always enjoy food and drink here on every vist. Highly recommended 👌

Great experience really friendly, excellent service from Caragh, made our evening really enjoyable, thanks to all the team who make this happen 👍

Visit here regularly, as the food is excellent and great value for money.Took the grandchildren for Santa's breakfast,absolutely amazing, they were thrilled to bits,enjoyed the Disco too!

Lovely family Christmas lunch for 11 of us. Well organised by Casey and staff. Couldn't fault any of it. Best family Christmas lunch we have had in a long time. Thank you

We had breakfast with Santa and it was absolutely brilliant! Organised fantastically and made it extremely magical for the children. The staff did a great job !

Only disappointed that unable to get a VIP % discount!!!! Captain Kenneth S Wood JP BA Aviation CPL GA Shropshire

Had a Christmas dinner today and was disappointed the whole meal was cold,gravy was lumpy, turkey wasn't carved turkey and carrots were raw. The roast potatoes were that dry you couldn't get your fork into them .Very disappointed

Works Xmas meal. Great service tonight from all, but a special shout out to the lady (Kaisey I believe) who kept in touch in the run up. Seems like a well managed and organized pub. Relaxed and friendly. We had a 3 course festive menu booked for 8, our table was decorated, crackers included. It was fairly busy but all courses were delivered quickly and with the help of a quirky Robot that caught everyone’s attention! Good pub grub with a Xmas twist. Portions were bigger than expected and well worth the price we paid.

Came in about 12pm today, a lovely friendly lady with dark hair and glitter on her face (didnt get her name), was very helpful when ordering and answered all my questions and because I didn't want roast potatoes offered me a jacket potato as an alternative which was perfect and I wouldn't have thought of that. She read thro what I'd ordered to check which was great as I had a lot to remember. She was also very polite noticing me waiting when I first came to the bar and acknowledged me straight away, saying I'll be right with you (and she was)! I ordered the Turkey, as I fancied a Christmas Dinner for a change. I usually have chicken skewers which are amazing. I will say I was just expecting a standard Sunday lunch type of dinner, but it was above and beyond that. The presentation was lovely and it was a lot larger than I had anticipated, but not too overwhelming, just a great portion size. The gravy was very tasty, turkey perfect esp with the cranberry, the Yorkshire pudding nice and crisp and veg spot on, I even ate my sprouts which I don't usually like!! The kids polished theirs off and even tried to pinch mine. Hubby was very impressed with the Crown of Burgers too. We love coming here, the service is always good, the Male manager is also very helpful and always has a big welcoming smile. Happy looking staff, in my opppinion reflects a very well managed pub. I'm not local btw, and don't know any staff personally, just think it's important to give credit where credit's due. The food is always amazing and we will definitely keep coming back! Kind Regards Philippa

Excellent Sunday dinner for the 3 of us. We'll be there again

Excited to try their new jalapeño and cheese sausage mix it up, only to be very disappointed by their one sausage on the whole plate…which was cut it half. Absolutely flabbergasted by this!

Cheap & cheerful quick service and great staff

We had a great visit as we always do. The Chatterley Whitfield is where we have our monthly catch up with friends. The staff are so friendly, especially Kaisey who makes a point of saying hello to us each time we visit. The food is always great with plenty to choose from and really well priced. Why would we go anywhere else? 🥰

Really pleasant atmosphere and the breakfast was really nice. Becky was really friendly and helpful

I come to the chatterley regularly, the team work as hard as they can and serve as quickly as possible. They know my order and my life. Which is goood! Big thanks to kaisey and Becky and the rest of the team- always friendly and pleasant.

We come in the Chatterley regularly for catch up with friend, they take an interest in what we order and are friendly, many thanks Kaisey, Rob and Reanne.

Staff were lovely, Becki was great barmaid

Great service lovely lady that serves us at breakfast time always welcoming.

This pub is our new local, after moving onto the estate earlier this year. We probably go in once a week and on different days. The food is always nice and always hot, and reasonable prices. The staff are always very friendly. Would recommend

Kaisey (staff) made us all so welcome, she did a great messy Halloween breakfast play for the children we will definitely be back

Lasagne burnt on outside, cold in middle. Waited on by a robot (literally) Not to normal hungry horse standard

Popped in whilst working in the area, got to say it was the best fish & chips in a pub I've had for ages 👌

Gristle and fatty steak! I had the 11oz rump steak; 2 - 3ozs of it was gristle and fat; (I weighed it when I got home) This made it disappointing after previously good meals enjoyed here. My wife had the 8oz rump steak, again a lot of gristle and fat.

Hi we had a brilliant meal today at the Chatterley Whitfield. The service was excellent....very pleased with the quality and excellent staff...thanks again for your help today.....as my partner was in a wheelchair ♿. Thanks again see you soon...

Sunday lunch was cold asked for it to be reheated meat tough veg portions very small peas and carrots. Not at all appetising. Service left something to be desired. This was 80th birthday with family and friends very disappointing

Good breakfast and can order chang3s to set meals

I've been a few times for breakfast and always had lovely service and enjoyed the food. I've never had to book a table for breakfast but had to for one evening meal. It has had a lovely refurb and has a little play area and nice outdoor space to watch sports on the big TV. Special mention to Kaisey (KC if spelt wrong sorey) who served us today. She was super lovely. She was dressed as a witch for the halloween disco and still came over to speak with my son as we hadn't booked the party and gave him a little treat. She was so warming and welcoming. Thank you KC

We came here for the kids Halloween breakfast. The kids had a fantastic time. Great value for money, the kids had breakfast, activity packs and a Halloween disco. Couldn't fault it 😊

Over priced alcohol. Slow staff. Cheap and nasty meals. The last time I had a breakfast, it looked like my black pudding and sausages had been rolled around the kitchen floor.

Avoid having a all day breakfast , the bacon was full rind, not nice. Egg was hard not runny. ( Was told I should have asked at the bar when ordering I want it runny egg. ) Really!!! Last of all the sausage was absolutely disgusting. When I spoke to the server she said they come in cooked , so all they have to do is to warm them up. So I will not be having a breakfast from there again. While I'm in a moaning mood, how do they justify £3.10 for a pint of coke, we wonder why people choose to drink n drive !!!

One person on the bar taking food and drinks orders - the place was busy , the wait to be served was too long When It was my turn to be served I asked about the chicken goujon sandwich if the coating had chilli or cayenne pepper in it as I’m allergic , and was told to download the allergy app ? Went back to my table , tried to download the app no joy no internet plus it wanted a location which wouldn’t work , my friend went up to order her food and was served by a different woman ( the manager) she explained about my allergies and how we all had tried to download the app but couldn’t , she left the bar and came to our table 19 , and said she would ask the chef , why couldn’t the woman who I spoke to do this in the first place ( because she gave the impression of she couldn’t be bothered) the manager came back and said I was ok to have the chicken , so I ordered this sandwich, my friends had already ordered there’s by this time , one ordered the chicken, bacon sandwich on brown bread ( no mayo) it came not even cut in half and the bread had been toasted and just crumbled when she tried to pick it up , and ended up eating the sandwich with a knife and fork , all 3 of us said that we will not be back , and certainly will not recommend this pub to family and friends

Came in for a breakfast food was brilliant and so was the customer service from Becki and the team, would recommend to anyone

Brilliant service and friendly 👏

Never been for breakfast before but it was great. Definitely would come again. Great value too. Becki’s customer service was 10/10

One of the best breakfasts in town. Great staff 👍

Becki was very professional polite and approachable. The breakfast was great. Good value for the money. The pub itself is clean and the decor is great I will be returning

Everything was excellent, very well managed, will come back.

Always a great experience at the ChatterleyWhitfield. So glad I found this place to meet up with friends.

Clean welcoming venue. Great staff and robotic support 🤣 excellent variety menu

Just had breakfast amazing service great quality very affordable price definitely coming back

We call regularly in the morning, whilst out for a walk. The food is excellent value, tasty, and delivered to your table by efficient and accommodating staff. We’ve found all of the staff, to be lovely, greeting us on each visit, with a warm smile, and a friendly chat. A special thank you to Becki, who can’t do enough for us both, and our dog, Cooper. Keep up the good work.💋

Cracking bit of pub grub and the robot bring your food was amazing the kids loved it...highly recommended

First time at this particular one and won't be going back we ordered two large mains from the children's menu and I ordered the Tandoori chicken sizzler which according to the menu came with strips of chicken, onions, peppers on a sizzling skillet, a salad with fresh chilli, spring onion and coriander herb salad and 2 dips. Salad was a tiny bowl of finely chopped coriander, spring onion, and 2 slicks of chilli. The Tandoori was a very thin piece of chicken that was overcooked and dry on a few onions, plate not sizzling at all. Grandchildren enjoyed their main, but the desert was tiny. Luckily, i ordered her a scoop of vegan ice cream. The child's chocolate brownie is I finger slice again luckily I'd ordered ice-cream with it. My cheesecake was nice. When they bought the main and I saw how small they were, I asked for a portion of chips only to be told I would need to order at the bar or on the app. I didn't bother as we had already waited 45 mins for food. Atmosphere, lots of sports TVs, loud music and customers having to shout over the music to have a conversation

Becka was very helpful. Food was lovely

We had amazing customer service This morning from Becki, she has gone above and beyond for us today.. Thank you for making is feel so welcome xx

We ate her for Breakfast having mainly cooked English and Baked Beans on toast with sausage extras.We all said the same as the sausage needed cooking again.The service was better than the food but it was inexpensive and extremely good value. So to be fair we probably got what we paid for.

We always use the Chatterley Whitfield when I visit my parents. Today's offering was abysmal the portionsizes on all meals were a lot smaller than usual. The roast turkey was the pressed turkey roll the 3 minute roast potatoes a small amount of what seemed to be powered mashed potato. The fish was a lot smaller than beforeand there was about 10 chips on each portion. There was about 6 pieces of Scampl. We ordered a pudding that took 25 minutes to come to our table. We'll be using the Furlong in future. Hungry Horse it wasn't enough to fill a Shetland Pony.

Lovely food. Budget prices. Loved the robot waiter.

Very good value for money and a very good atmosphere.

This place is really popular, I recommend making a reservation if you plan to eat here in an evening as it has been very busy every time we've been. The venue has recently been refurbished and you can tell. The table was ever so slightly sticky and peas were slightly overcooked but this is a massive improvement on previous visits. We were very impressed with the new robot member of staff, I hope she plans to stick around.

Lovely meal here The lamb Kofta is Gorgeous. Try it Beth ,Kirsty thanks

It's not a bad place service is good as is the food quality and value

Great place to eat Great selection of beers and sport TV. Love the Robot delivery

Absolutely amazing food , the service from Becki was amazing such a nice happy lady definitely and she made us feel so welcome

Had an alright meal here, staff were friendly!

Great food, super service from Cydney. Nice place will visit again

Food was well priced and tasty, Becki our server was extremely polite and pleasant to deal with

Fantastic service from Bella bam bam and her lovely co worker Kelly. Xx

Amazing service from Kelly! Food was lovely and very quick :)

Sharing platters as a main were really good

Enjoyed lunch with my daughter, granddaughter and great grandson very nice place ordered on the app very swift service

Lovely food, place is clean and well looked after With amazing staff, thanks to Becki for being so nice and welcoming to us ❤️ 10/10

Food here is always tasty. And the atmosphere feels like home.

Breakfast was nice, reasonably priced and came out very quick - hosts were really friendly too

Good meal and service a girl name keira was brilliant never stopped working busy,busy,busy very clean and comfortable

It is more expensive since the refurbishment, the price of San Miguel is the most expensive in stoke. The food is standard with small serving of fries.

Good service, always a good price and what you pay for.

Went yesterday for lunch. There were three of us. They were busy. Found staff very pleasont and hard working. We all enjoyed our meals. Couldn't complain about anything. Good value. We will return. Thank you to all.

Loved having our food delivered by the robot 🤖🤖

Last minute decision to go out today for lunch. I rang and used your service to book a table, it was easy and we then knew we were ok for a table. On arrival we were shown to our table. All staff were extremely friendly and helpful. You were busy but it didn't take long for our meals to arrive. We were all extremely happy with our meals, they were hot and tasty, certainly good value for money. I could see all the staff clearing tables, serving, all working hard. Thank you all. We will return.

We went to Chatterley Whitfield Hungry Horse last night. We didn't book a table and when we asked if any tables were free the front of house host stated "you haven't booked". It wasn't the fact in stating the obvious but the way it was said in a very arrogant manner. He stated you can go in the bar if you can find a table. We went to the bar and there was a table. It was full of used glasses and dirty. I asked a waitress if she could kindly clean the table before we ordered. She said " in a minute". Again in an abrupt manner. I eventually cleared the table and wiped the table down myself with cleaner and cloth that was left at the end of the bar, health and safety i think? The food was fine but hospitality terrible. I think staff need to be reminded customer hospitality goes a long way!

Huge bright and modern pub serving a large menu of familiar favourites. Quite clearly popular with locals it was busy and child friendly. Staff and service is friendly and efficient; food was served within 10 minutes of ordering. Given the range of menu items, catering quality is more than acceptable as the food is tasty, generous and well presented. We had bacon cheeseburger and fish and chips. Definitely good value around the £10 mark each. Tons of parking and space inside and out.

Food was fantastic was served by becki who was very friendly and helpful nothing was too much trouble

Watching football perf atmosphere great game too bar staff were amazing

Good Breakfast, Becki is really friendly and great customer service 😀

Jess outstanding performance great customer service

Absolutely great visit, very friendly staff and great food well priced. One slight hitch with payment but sorted with staff very quickly. Well worth a visit.

Fantastic place and is really good value.

Good food at 'pub prices' . If you want a 5 star gourmet meal then this isn't the place for you but if you want a friendly, clean and enjoyable meal then this is definitely the place for you. Very friendly staff and very accommodating to your requests and queries. An enjoyable visit as normal.

Massively improved since the refurb, there are still some rude staff however the overall atmosphere and food is much improved

Really nice place, cyd was really friendly and polite

Poor bar service. I waited for well over 5 minutes when no one else was waiting. The 2 women behind the bar walked past me multiple times and ignored me repeatedly until I had to say "excuse me" to get attention. Why I would stand at the bar that long without wanting to order is a bit baffling.

Nice quiet couple of lunchtime drinkies. Busy, but not too busy. Food looked fine. Decent value too.

Great service as usual staff always happy to help service with a smile see you in a couple of weeks thank you Had a coffee and cake Have been for breakfast as well again great service Beth always has a smile 😀

Went for breakfast this morning, was greeted with smiles by Becki. Becki was polite and very respectable. Nothing was too much for her, outstanding lady she should be very proud of herself. Never had my food served by a robot before, what an experience she was. Overall had a fantastic meal with friendly staff.

Came in for dinner Monday. Feed the family for £15 deal, amazing value! Super fast service and everyone was lovely. Will come again

I took my sister in law here on Thursday but the food had to go back as it wasn’t very warm I’m thinking this is because they have a robot trolly that brings your food to you but stops at other tables on its way around, not a very good idea. They did bring us another meal to us but the waiting for the pudding was a while too.

Great grub😊 revamped interior all good here.

We came for lunch yesterday, we ordered at the bar and it was amazing service. we asked the young lady her name as her name badge said ‘training’ she told us her name was Keira. She was doing a fantastic job considering she was training. She was so well mannered and really helped with an allergy we had. Just wanna say a big thankyou to Keira!

Review for Rebecca evertime I visit with my parents Rebecca always makes sure we are looked after brilliant friendly service at the till 😊

Come here for breakfast all the time with the kids, never dissapoints me. Kids love the new addition of Bam Bam the robot.

Meat was as tough as mike tyson in his prime chicken was undercooked /puddings the brownies is a finger and even tho asked for custard they say that's fine but when they bring it out custard is unavailable for the cakes you ordered and the refund is 7 to 10 working days WONT BE GOING HERE AGAIN everyone who's there is training avoid ferlong is better

Food is shocking couldn't believe the tandoori chicken sizzler my mother had it consisted of 4 little pieces of chicken for 12.99 and the waitress said these are the portions ya get. You'd get. More chicken on a kebab from a take away and cheaper definitely will not be back in a hurry. And ya mixed grill consists of 1 steak 1 gammon 2 sasage chips peas a hard egg n a pineapple for 13.99 disappointing is a polite work for the place

called in for a glass of blackcurrent and water and got charged £2.20 wtaf water is free !!!!!!!!!

Ordered a steak sizzler and extra peppercorn sauce witch never arrived at the table , went back in to ask manager who was on host stand if he could sort it for me and he assured me it would come out soon. But from the first interaction with him and this being the second he was miserable and had attitude, didn’t bother asking for the price of the missing sauce refunded as I didn’t want to interact with him again.

Good food very reasonable prices, friendly staff, great choice if you want pub grub . Special offers too throughout the week.

Really good food, nice staff and really fast service, would definitely recommend