Brindley Farm, Dining & Carvery in Stoke-on-Trent

Came for breakfast today, no tomatoes, egg, toast or sausages on the counter... Had to ask for them all... 3 slices of toast got put out and had to wait well over 5 minutes for tomatoes. Avoid this place at all costs it's going downhill faster than a speeding bullet.

Vinny thankyou.so much for such a exstreamly warm welcome and absolutely fantastic service, it great to sea that customer service is at the formost of what you do, u are shining star fornthe farmhouse inns and green king brand, Breakfast was fantastically tasty, venue was exstreamly clean and presented vinny had such a wonderfully sunny veiw even on a gloomy morning, we most definitely be back for more at Brindley farm thank you again

Went for breakfast and everything was undercooked, i could of smashed a window with the yorkshire puddings, hash browns were full of grease and bacon had a funky taste and I spent the filollowing day on the toilet. Will 100% not be going there again !

Food is good, however not a patch as other restaurants in this chain, lymewood farm and applewood farm, the staff are horrendous here at brindley farm on the whole the supervisors are generally gathered Round the reception desk chatting and sulking. The staff tasked with cleaning and resetting tables are awful they are slow disinterested and can generally be found chatting up a corner which is frustrating when there is no waiting area you have to loiter about In the main passage way by the kitchen while staff and customers walk about with hot food. There are 3 tables designed to wait on which frankly is rediculous when waiting times are around 60 min

Sharnie was our waitress she was very polite and welcoming :) smiling each time she came over to the table! Excellent service! Thank you sharnie!! :)

Went on friday afternoon. They didn’t have what we wanted.. I had a Salad with hallumi cheese The salad wasn’t fresh at all and you can see that in my picture.. the vegetables were chopped more suitable for stir fry rather than salad. Half of the onion in big chunks..? Who on earth would eat that? Was our first and last time at the place. Service was nice Prices acceptable

Lovely food, staff friendly hope to visit again

Stay away from Brindley farm carvery we were all ill then when we reported the situation we were parmed off and told its all quality food there it was all undercooked including lumpy potatoes and tastless they offered no apology or discount or refund all they care about is making money we will not be going back again and advise others to not go discusting after service ect......its a joke

Excellent service considering how busy they were. Food was delicious. Staff very polite, friendly and efficient. Would recommend highly.

Our server Sharnie was fab and very accommodating with all of our requirements. She made the children in our party feel at ease

Stopped for a quick bite at lunchtime, ordered on the App, drinks arrived almost immediately, food shortly after, staff friendly and helpful. Food hot and tasty what more could you want.

The carvery meal was nicely cooked , but the meat was so sparse and thin no where near enough to eat with food on a ten inch plate . The chef serving the meats really was taking ages trying to get it as thin as possible. Very disappointed in the quantity we received for the price of £11.49 a meal .

Great food and service by Julia.She looked after us superbly. Will definitely come again.

Brilliant waiter sharnie (sharpie) very friendly and professional

Great price for good food , first time here but it won't be the last , staff are all pleasant chilled music playing , a lovely place to chill and grab a bit of " brekkie " . The reason for the 4 star was personally I prefer my bacon crispy but I'm sure if I'd asked I would have been catered for but it was so busy and staff had lots of work to do and so thought not to bother with such a trivial thing as I still enjoyed it

Great breakfast. Staff really friendly and helpful. Good atmosphere, nice place for a chilled breakfast.

Amazing service, amazing food the server sharnie was fantastic and brought a good energy

Nice carvery, fairly cheap, cakes look nice 😋

Absolutely lovely food we had the carvery which was beautiful food is well cooked and the staff are really friendly our server was Rachel and she was lovely great manners and service. 100% recommended

Awful service, booked a table on Sunday Sunday 29th September , arrived got told there was over a 2 hour wait for food, there was no Yorkshire puddings as the chef was too tired of making them, we sat and had a drink whilst we rang toby Carvery to book in there and the manager came over and said all the chefs had gone and they wouldn’t be serving any more food … would steer well clear

Carvery was not ready ordered at 1158 no one came to explain why there was a hold up finally got to get a carvery 1250 still no one said sorry for the wait or any explanation why it was late

Breakfast was great! Big thanks to Vinny, nice to see a great smile so early in the morning

Met with family to have a meal to celebrate a birthday. Good food and exceptional service by Rachel helpful and patient with an old man trying to use new technology. Very busy at the time of our visit, but all staff seemed to be coping ok. Would certainly visit again 5 star.

Food was great until I found a large grey hair in my food. I returned it to the servery where the young lad behind just said oh sorry about that and took my plate from me.

We went as a party of 8 for my mum in laws birthday. 3 of the party wanted a carvery and the rest ordered from the normal menu. We were told 45 minutes wait for plated food, so I said they might aswell queue for the carvery straight away. It was a good job they did. Almost an hour in the queue for the carvery. During which time our meals came out. We'd finished our sub-par food before they came back. What was wrong, lasagna burnt on top, bacon and cheese burger - the bacon was the tiny, microwaved floppy streaky bacon about 3cm x 5cm and a cheapy cheese slice, plus dry bread bun. Not what you'd expect. Other large chains charge a similar price and manage to get the food appetising. Very slow staff behind the bar. Which was made worse by the fact it was busy. To whoever manages this place, you need to improve the organisation of your staff and the efficiency at which they work when it's busy. We've been to Rookery Wood (same pub chain) a couple of times, and that was so much better.

Big thank you to Sharn and Brook who looked after us on our visit this weekend 💯🤙👌thank you guys we will be back to enjoy the genuine hospitality you both so freely gave ❤️see you soon 💪🌟🌟.

Can't even get in 5 o'clock sun loads of tables inside but not cleared. Huge ques once you get a table they need staff to clear tables

Good was absolutely lovely. Staff were amazing. Thanks guys

I had a Smokey bacon and cheese burger, when it arrived as shown in the video there was half a bacon rasher on my burger, I did ask a server if it was possible to get a little more bacon on my burger and they responded with “you have to pay more for that” the burger bun was very dry and the burger it’s self was dry too, in all I wouldn’t go again. As it was a Sunday we were expecting a large queue for the carvery but what we weren’t expecting was the queue to be that long lot affected being able to move around the building and get to the bar. If I wanted a cheese burger I would have order it not payed an extra £2 for half a slice of bacon that seemed as if it had been on the fridge for a week prior to serving there was barely any bacon it seemed to be all fat. The only thing worth ordering on the menu is the carvery everything else seemed to be half arsed.

Mr tom king was amazing he really care about his customers great manger

Lovely evening out, great food and brilliant friendly service fron Jake and Tom

It rock hard and very cold and took over hr very poor service and very upset

Great service from Tom and great carvery even though we didn’t eat until around 8pm

Tom was very pleasant and helpful

Mike was great. Best carvery I've had in a long time

Excellent service will definitely use again

Tasty breakfast with friendly staff offering value for money

Very pleased with food and staff. Will be going there again soon

15.00pm on a Wednesday so not a lot in

Came this morning. The hash browns look and taste burnt . Clearly the oil needs changing for a start.You advertise Yorkshire puddings at breakfast but none. Vegetarian sausage again none. No coffee beans ? Shocking . Staff didn't seem to care

The staff were very friendly and accommodating, resulting in a very enjoyable experience.

Nice staff , clean and replenished foods as soon as empty

Beautifully cooked food delicious and great atmosphere

Was a very nice pub, fairly empty. Unfortunately, there was no food as they have a staff shortage

Visited yesterday and wasn’t told on entry any issues, we ordered via the app and the drinks did come quickly. HOWEVER … it was then an absolute nightmare. Waited at the carvery in a queue which was small for around 40 minutes .. literally they closed the kitchen and was then telling everyone it was only carvery not thinking of stock, there was a poor guy who was carving meat who was very open and said he was front of house staff, they had no kitchen staff … it was an absolute shambles, then on FINALLY get the food it wasn’t exactly hot, the quality was poor, there was a random person behind the carvery counter who was not wearing a uniform but tracksuit, was this a member of the public helping? Who knows? My friend must of managed to order before the kitchen was closed but he was waiting for over an hour, it was honestly crazy. Didn’t get any apologies, no offer of discount. Nothing.

No carvery on, but still pub meals apparently.. order drinks, choose meals and order.. no meat meals on. and an hour wait on food. Say that before customers order any drink. Oh and no handsoap in the toilets.. classy gaff.

Carvery was amazingly tasty. I loved all the sides. Service very good as well. Already planning the next visit👍😀

Not bad, the carvery was good if a little on the cooler side otherwise good value with lots of choice, the other food we had was standard chain pub fayre. The reason for 3 stars is because we were a party of 5 with 3 children ranging from 13-18 and yet were seated by the children's play area when there were clearly plenty of tables that could have accomodated us. We are not the type to complain and so accepted it, just found it strange.

Rachel was very helpful and a very nice lady

Food rubbish service even worse don't bother go McDonald's

On my days off I normally go there for breakfast with my father. Today was a bit of a let down as we had to wait for the mushrooms, beans, eggs and sausages and where told no tomatoes where available. We were also told we would have to wait 10 minutes for the food to made. Also everyone was waiting at the counter for the food to come out meaning everyone’s food was going cold.

Very disappointed waiting over 40 mins for food by the time got it it was cold.

Not sure what time they serve carvery to no gammon mash boiled hard they brought new roast potatoes out stuck to the pan rush as there was hardly any cool to them all the sauces empty. If they can't cope or behind close the kitchen 20 minutes the beet was cut like a slab rather than thin slices

It’s stone cold and no gravy provided for this carvery, no Yorkshire pudding no stuffing. Absolutely poor quality never used to be this bad, won’t be having again from here for a takeaway. I wish I could send it back. Very disappointing.

my son had the steak and ale pie, but no gravy again.

Had a lovely night quick service even though it was busy was not rush and everything was correct definitely will come again.

the pie was lovely but the carrots were hard and the meal was nearly warm .

We went here as a family group, after booking a table for Sunday in advance. There was a 3 min queue to get into the building but as soon as we got to the desk we were shown to our seats. The queue to order drinks and meals was horrendous, we were queuing for 10 mins. Once we'd dropped our drinks back at the table we joined the even longer queue for our carvery meals. BUT once we got to the service area we were served quickly with our meats and Yorkshire puddings. We then had a good choice of vegetables and a choice of gravy and condiments. The food was cooked well and tasted good, my beef was medium rare and cut easily with my knife. We all enjoyed our meals and had a second drink while sitting talking, and the dinning room became less busy, therefore we have decided to book for later in the afternoon next time we visit.

We had a lovely meal. The chicken combo, gammon and desserts were copious and delicious. The food and drinks were very good value and the staff were extremely friendly and welcoming.

Went today for lunch and was disappointed to see no carvery on the menu. So I chose from the new menu a turkey and stuffing Yorkshire wrap. No cranberry sauce, the turkey tasted off and no roast potatoes which my pregnancy cravings did not appreciate. I was attacked by several flies while being seated and I had to stop my partner from eating his burger when I noticed one land on it. Since arriving home I have vomited several times. I would of made a complaint while at the restaurant but couldn't find any staff as it was extremely quiet. Normally very pleased with both food and service, il avoid for a little while until I see improvements in these reviews.

Great food and really good service from sharnie best waitress there, needs a pay rise, would definitely come again ………..

9 people come out tho your pud and we all had a wonderful time good as great and so was the service 10-10 rated by us all so thanks to all the staff 🫡🫡🫡

Lovely. A wonderful place with friendly staff is always good for a work lunch. Lavinia is generous with her lovely meat portions

Lovely. A wonderful place with friendly staff is always good for a work lunch. Lavinia is generous with her lovely meat portions

We had a carvery delivered they both came without gravy and instead of roast potatoes we got a large hard potato in its skin

Vinny was ace! Everyone was ace! Food was ace! Coffee was ace!

Sharpie was amazing really deserves praise

our waiter sharnie brought amazing service and manage to make us all laugh

Our server Sharnie was brilliant couldn't do enough for us. Made the night even better

Cheap and cheerful carvery, very busy but expected as it was a Sunday. Only criticism was one person serving behind the bar Andrea who did a sterling job under pressure! She needed help which was seen and ignored by managers clearing tables! She simply got on with the job but I personally felt it unfair!

Driver was lovely and very polite, many thanks

the meal was lovely, but had no gravy, should it have gravy with it ?

We enjoyed the Carvery, unfortunately there was only one meat option, however they compensated with the pigs in blankets. As we were leaving my daughter ordered icecream which they got wrong but to compensate this they were very apologetic they let her keep the wrong one and gave her the correct one aswell. Also on leaving we were given 8 free boxed deserts’ marsattack’ cake which was massive and beautiful, this was just out of pure generosity. We will definitely be returning and would recommend eating at Brindley Farm.

Great experience even under difficult circumstances for the staff. Very helpful and extremely accommodating.

very nice, always hot, but we didn't have any gravy.

I have been here before with a group for food many years ago and it was really nice, so decided to try it again for a birthday meal unfortunately out of 6 people attending for this rare treat 2 people were not happy as 1 person had an all day breakfast and they were not happy due to the toast being extremely hard (using the expression it was as hard as walkers toffee) and their beans tasting cold and the other had a mixed grill and the meat was extremely dry. 1 thing that brought us to this establishment over any other was the thought of having some of the homemade cake that they sell but unfortunately there wasn't any at all. The food we did order came very quickly and the staff were friendly (apart from the gentleman that attended to us upon arrival through the doors, who seemed to have an issue after coming off the phone) The decor could do with an update as it seemed very dated,we saw that it seemed quite dark in the section we were sitting and saw that some of the booth chairs adjacent to us were ripped. Overall a disappointing experience and it would be a long while before considering a return visit.

Food seems to have been chucked in , cauliflower to hard to even cut very disappointed with the meal

From daughter I loved the food the people were kind

lovely food, great portion sizes but almost cold when it was delivered

potatoes hard. no Yorkshire puddings. not as good as it used to be.

Recently visited and spoken to kirsty, great service, lovely,fresh food although busy it was a Sunday and atmospheres were friendly and great. Would definitely return. Thank you again kirsty 😊

We came today and had the carvery which was lovely. My youngest weren't impressed as the carrots had seasoning on and their was no brocoli. The lady who served us called wiki sorry if spelt wrong , was amazing she gave him some plain carrots and also got him some peas :) so polite and nothing was too much trouble.

3 out of 4 had Carvery, the Carvery was warm but not hot roast potatoes were raw, skin potatoes same hard and raw, plates from starter were put on next table as no person collected them, mains were still with us as we left, we got in at 2pm at 3.45pm tables around us still had plates and glasses on . Sweet never came so had to take home brownies as alternative, never complained before and know a number of staff from different venues and would call them friends, ironically it was my daughters birthday so not good. Sorry

Wrong items,wrong condiments and it was cold

Food was lovely! Mike who was in charge of the carvery made sure everything was up to standard and even went above and beyond for my pregnancy cravings! My kids love this place too! A brilliant play area for younger ones

very nice food, and always hot. Delivery is good too. Highly recommended.

The staff was easy to approach. People had a smile in there job which makes the experience more enjoyable. It would be nice to see a board with who is the manager that day, serving chef, head bar person ect. So you can give the feedback to the appropriate staff on the day. Maybe there should be something where we the customer can vote for the best member of staff ect. Then every month, they can get a voucher. Then the staff get an insensitive to do that little bit more. I would recommend

I won’t lie at first I was upset that they didn’t send the Yorkshire puddings but I can honestly say the food was delicious without them and that’s a take out dinner.

Food was OK. Errors in the order which they seemed to struggle to correct due to till system.

Kirsty was super friendly and helpful. A credit to the team

Beautiful breakfast all fresh and tasted lush. Service was very friendly and welcoming. Will certainly be returning soon.

Tom was excellent, brilliant assistance and accommodating to our needs.

Very good food from the menu and reasonable however no puddings due to no mixer... limited ice-cream...tables unclear inside and out so not welcoming...toilet door in mens bust lock.. floor unclean... toilet blocked and full... carvery food area a mess like school dinners

Kirsty gave good customer service

It was a lovely dine out, waiters were polite and helpul, food was tasty and well cooked. Will be back once we will be in the area

Had a lovely meal here on 31/8/24. Food was delicious and hot. I was served by a young lady name kirsty. She was very pleasant and extremely polite, added charges to some of the meals we had without a fuss. Would definitely return again,

As this was my first time dining at Brindley Farm, I honestly can't fault it. The staff are friendly, the service is excellent, the prices are very reasonably, and the atmosphere is very nice. The time it took for my order to get to my table after paying for it was very quick, and the food is simply delicious and cooked to perfection. I'd definitely go to Brindley Farm again. Highly recommended!

Alex and Ellie were fantastic great service

Ellie was amazing. Very informative and so friendly.

Yeah was fine. Until I waited for 45 minutes for them to scoop Ice cream out of a container at 8.30 at night, with a frazzled 5 year old. The excuse was that tickets are done in order. So I'm behind however many mains. Er no thanks.