Brindley Farm, Dining & Carvery in Stoke-on-Trent

No carvery. Choice of other meals not great. Decided to give this another chance for breakfast to be delivered. Everything cold, couldn’t cut through the bacon, dry scrambled eggs, rubbery sausages. Another £20 wasted. Won’t make the same mistake again

Food was dry, probably due to being under a heat lamp for while, service took a long time. Childrens meal was the same. The carvery wasn't very nice or fresh We went at 6 o'clock on a Saturday evening so would of expected fresher food and better service. Ordered pudding but they didn't have our choices or any plain ice cream. The ice cream we ordered took 20 mins to arrive by which time we had enough so got refunded and left.

Me and my friends come for a visit and Elle serviced us at the till she was really nice and lovely. We are planning to come back again, it was lovely.

Callum made us feel so welcome. He was professional and attentive. He is a fine young man and a credit to your team.

Callum and ryleigh wer very welcoming and pleasant. Asked how wer wer . Great food/service /atmosphere. We live 20 miles away and it's always worth the drive . Thankyou

Never any cakes when we go , it's been like this for a year or 2 now. There were 5 of us and 1 person ordered a starter which apparently means a delay on the main so we waited almost an hour for our food, very frustrating 😡 we went upto the bar twice to complain. As a family we always go to this pub but I think maybe in future we'll look at going elsewhere 🤔

Food was brilliant all warm even the beans!

Food was nice....but please can you employ someone to make the cakes....last 5 visits and no cakes again or only the same 1 or 2 in the cabinet

The restaurant offered a warm and inviting atmosphere, perfect for a casual meal. The food arrived piping hot, a testament to their kitchen's efficiency. The staff, particularly our server Rachel, were consistently friendly and helpful, enhancing the overall dining experience. The prices were reasonable, making it a great value for money. Lastly, the restaurant was well-maintained, clean, and tidy, contributing to a pleasant dining environment.

The restaurant offered a warm and inviting atmosphere, perfect for a casual meal. The food arrived piping hot, a testament to their kitchen's efficiency. The staff, particularly our server Rachel, were consistently friendly and helpful, enhancing the overall dining experience. The prices were reasonable, making it a great value for money. Lastly, the restaurant was well-maintained, clean, and tidy, contributing to a pleasant dining environment.

Ellie was brilliant! Excellent customer service and brilliant food!!

Riley and Jake were very welcoming and helpful.

The carvery was absolutely shocking I spent over £50 in the venue today the beef was extremely dry the roast potatoes tasted like they had been warmed up from the day before the parsnips were rock solid not only that there was only one guy on the carvery and couldn’t keep up with refilling the food on the line and this is only at 12:30 practically just opened the carvery on top of that we asked for one of your cake away’s and were told we have to wait 5/10 mins while they cut it. We spoke to the manager and all she could do was offer an apology I payed for a king size a regular and junior and we didn’t even eat half of them. I’m not one to complain like this but it was my 35th birthday meal and we feel extremely let down by the place there was no offer of discounts or refunds on any of the food and safe to say I will be taking my custom elsewhere from now on such a shame this place use to be really good and we’ve been many of times before.

We went for the carvery and the staff member Ryleigh looked after us and made the experience lovely. The food was delicious! Would definitely recommend

£7.49 for breakfast, and you can go up as many times as you like!

Brilliant experience tonight! I purchased a Too Good To Go roast carvery and trimmings. Wasn't sure how it worked but it was really straight forward. I went over to the server, Riley, who sorted the meat for the roast and then let me help myself to everything else. Riley was so helpful, polite and chatty. He offered me a bag and sorted some gravy pots for me. Such great value for money! Well done Brindley Farm and Riley! 👏🏻

Mike Marco best chefs in the country

Great too good to go order, Joe was very helpful and got me my food quickly very nice food and lots of food there, very nice thank you

Joe and Mike were so lovely and helpful! Made the experience so much more enjoyable

The service was great. Joe was a great host and Mike could not do enough to ensure our visit enjoyable. Thanks again to an amazing team.

I visited Brindley today and had an excellent experience. The staff were incredibly friendly and welcoming from the moment I walked in. Chloe was especially amazing—attentive and made sure everything was perfect. Joe and Mike were also fantastic, adding to the warm and inviting atmosphere. The food was delicious, and I was impressed with how quickly everything came out. Overall, it was a great dining experience with fast, efficient service and top-notch hospitality. Highly recommend!

Fast service great quality food

Cracking little spot for an early breakfast and work station, thank you!

My problem was with the fact that they had no cake and only one pudding?? There is at least 10 options on the menu, so l find it difficult to understand why there was no availability. I can fully understand them running out of one or two, but them all??! That is a failure of the ordering system. In my opinion it is not good enough.

Food lovely, relaxing atmosphere. Friendly bar staff Rachel.

Went tonight for a carvery with 3 other adults, we had the standard carvery, my partner and I decided on the Beef as the Turkey was nearly gone and looked as dry as a bone! He bought out another turkey but this was half gone anyway and didn’t look much better than the one that was already there. There was a good selection of veg and it tasted lovely, however the Beef was as tough as old boots, and it was also grisly, I am glad the carver was mean with the meat on this occasion!!! ( just two small thin slices) We all decided that we would all have a sweet to finish off our meal, however, all the 4 different choices we made were not available, we were told what was available, to be honest that was not much, so we all decided to pass on a sweet, we looked at the lovely arrangement of cakes in the display cabinet, we know that these were artificial, but out of the large selection they only had 1 choice of cake, again we all passed, to say we were disappointed is an understatement. All in all this was a very disappointing evening, we will think hard and long before we give it another try.

Sunday carvery out at 1130 .banging as usual

Came in today with my boyfriend and we has an amazing time. Food was lovely and reasonably priced and Chelsea was incredible, she was organised and attentive and extremely welcoming.

We love it here. The food is amazing the staff are so friendly. A special mention for Riley and chelsea who are so welcoming.

Served by a very polite young man spot on service and good luck with your new tattoo next week

Ryleigh was outstanding serving us. Such a polite young man. Went out his way to help us. I would be proud to have him part of my team. Food was excellent I come once a week. Fantastic xx

Tom extremely friendly and welcoming

Good quality food, good price, friendly Staff

Went with the family for lunch, we were seated promptly, all of the staff were very pleasant. Hunters chicken, crispy chichen medley, mixed grill were all lovely, the steak was cooked to perfection on the grill. We will see you again soon.

Staff always seem rushed and unhappy. Food is good value for money but won't win awards for taste.

Service was amazing. Loved my time here. Definitely going to come again

Went on a Wednesday afternoon was not expecting it to be busy which is my mistake as I had not booked however before the waitress was even aware we had not booked she was rude and very uninviting I think even if I had a reservation I would have left.

Vinny looked after us professionally.

We went for a family meal , 14 of us in total. It was very busy but we had booked a table so that was good . Some of us had carvery and some ordered from menu.The food took ages to come from the menu. I had a small carvery which was £10. I got a very thin half slice of beef and that was it for the meat , my daughter had the same and got one thin slice of ham ! Whilst you could fill your plate with veg , we didn’t feel this was anything like good value for money . the size of the small plate was not much bigger than a side plate so couldn’t fit much on , but the biggest issue was value for money and how little meat we got . Hubby had-a medium size £12.50 and he got two thin slices of meat . .really not good value at all. The food from the menu was ok but just about average for pub food .very disappointed.

Lovely place, very welcoming staff - food would have been lovely if we’d arrived earlier. Had been out some time, bacon dried out and eggs cold - nothing freshly cooked apart from vegetarian sausages (which were nice) - lady serving was very nice but extremely busy as on her own

Friendly service, tasty carvery and not too busy

What happend was some people from my family got theirs straiggt away when it came to me and my other family member that orderd we got out like 45 mins AFTER theirs

Got a Too good to go bag. Great value and staff were friendly. Joe and Freddie behind the carvery had great customer service and had friendly faces!

Been here tonight for tea, lovely food, lovely staff and overall great atmosphere.. the member of staff who dealt with our table called Chloe was very polite, made sure everything was okay and we were happy, she was very quick at cleaning tables and taking our empty plates away, also the gentleman on the carvery was ever so polite and lovely himself very chatty and helpful.. and lovely food from the kitchen, my husband had a breakfast and he really enjoyed it and ate it all (which is a first for him) overall a lovely evening and great staff .

My son and I went for breakfast here on the 25th October. Once again there was no avocado on toast with poached eggs available. Why advertise on the menu when it's not available? So my son ordered the eggs benedict, while I had the breakfast carvery. I had finished mine before his came after half hour of waiting. The eggs were overcooked, no butter on the toast and generally not fit for a dog to eat, let alone my son. He went to complain and was told that they'd had a new chef and was offered a breakfast carvery as substitute. Safe to say we will not be returning for breakfast here.

Great customer service from Sharnie the other night; positive, polite and friendly. Food was perfectly fine too, about what we expected for pub grub. Cheap and Cheerful 😊

Lovely, clean and friendly atmosphere. Kirsty our waitress couldn't do enough for us. She was friendly, polite and really helpful with suggestions and ensuring we enjoyed our experience and meal.

Lovely food, excellent service especially from Sharnie.

A ways busy never get a seat carvery cold

Food was lovely and so was the staff and the atmosphere

Great service but average food in a Sunday. Didn't have the carvery, which did look good, but pie and carrots we had were hugely overcooked.

Nice food - veggie option for the carvery was really tasty, which makes a nice change for this kind of pub. The gent that sat us was lovely and it was clean. No complaints

i was excited for my first english carvery, but immediately upon walking in it felt like i was walking into the actual oven. it was boiling hot in there and couldn’t even enjoy the food. the queue for the actual carvery was extremely long and took honestly 45 minutes from walking in, finding our table, standing in the line to order drinks and getting the tickets to standing in the line for a plate. reservation was at 1:30, i sat down at 2:38 with my plate of food.

Good Carvery but queue for it ridiculous

Went for a carvery offer we received on a pamphlet through the letterbox. Carvery and cake for a tenner. Only to find out no cake available. Felt they could of offered maybe ice cream as an alternative. Seems odd to do door to door pamphlets but then not have what's on offer. Had a carvery which was ok .

Came for breakfast today, no tomatoes, egg, toast or sausages on the counter... Had to ask for them all... 3 slices of toast got put out and had to wait well over 5 minutes for tomatoes. Avoid this place at all costs it's going downhill faster than a speeding bullet.

Went for breakfast and everything was undercooked, i could of smashed a window with the yorkshire puddings, hash browns were full of grease and bacon had a funky taste and I spent the filollowing day on the toilet. Will 100% not be going there again !

Vinny thankyou.so much for such a exstreamly warm welcome and absolutely fantastic service, it great to sea that customer service is at the formost of what you do, u are shining star fornthe farmhouse inns and green king brand, Breakfast was fantastically tasty, venue was exstreamly clean and presented vinny had such a wonderfully sunny veiw even on a gloomy morning, we most definitely be back for more at Brindley farm thank you again

Sharnie was our waitress she was very polite and welcoming :) smiling each time she came over to the table! Excellent service! Thank you sharnie!! :)

Food is good, however not a patch as other restaurants in this chain, lymewood farm and applewood farm, the staff are horrendous here at brindley farm on the whole the supervisors are generally gathered Round the reception desk chatting and sulking. The staff tasked with cleaning and resetting tables are awful they are slow disinterested and can generally be found chatting up a corner which is frustrating when there is no waiting area you have to loiter about In the main passage way by the kitchen while staff and customers walk about with hot food. There are 3 tables designed to wait on which frankly is rediculous when waiting times are around 60 min

Excellent service considering how busy they were. Food was delicious. Staff very polite, friendly and efficient. Would recommend highly.

Lovely food, staff friendly hope to visit again

Stay away from Brindley farm carvery we were all ill then when we reported the situation we were parmed off and told its all quality food there it was all undercooked including lumpy potatoes and tastless they offered no apology or discount or refund all they care about is making money we will not be going back again and advise others to not go discusting after service ect......its a joke

Went on friday afternoon. They didn’t have what we wanted.. I had a Salad with hallumi cheese The salad wasn’t fresh at all and you can see that in my picture.. the vegetables were chopped more suitable for stir fry rather than salad. Half of the onion in big chunks..? Who on earth would eat that? Was our first and last time at the place. Service was nice Prices acceptable

Great food and service by Julia.She looked after us superbly. Will definitely come again.

Great price for good food , first time here but it won't be the last , staff are all pleasant chilled music playing , a lovely place to chill and grab a bit of " brekkie " . The reason for the 4 star was personally I prefer my bacon crispy but I'm sure if I'd asked I would have been catered for but it was so busy and staff had lots of work to do and so thought not to bother with such a trivial thing as I still enjoyed it

Great breakfast. Staff really friendly and helpful. Good atmosphere, nice place for a chilled breakfast.

Stopped for a quick bite at lunchtime, ordered on the App, drinks arrived almost immediately, food shortly after, staff friendly and helpful. Food hot and tasty what more could you want.

The carvery meal was nicely cooked , but the meat was so sparse and thin no where near enough to eat with food on a ten inch plate . The chef serving the meats really was taking ages trying to get it as thin as possible. Very disappointed in the quantity we received for the price of £11.49 a meal .

Amazing service, amazing food the server sharnie was fantastic and brought a good energy

Our server Sharnie was fab and very accommodating with all of our requirements. She made the children in our party feel at ease

Brilliant waiter sharnie (sharpie) very friendly and professional

Nice carvery, fairly cheap, cakes look nice 😋

Absolutely lovely food we had the carvery which was beautiful food is well cooked and the staff are really friendly our server was Rachel and she was lovely great manners and service. 100% recommended

Awful service, booked a table on Sunday Sunday 29th September , arrived got told there was over a 2 hour wait for food, there was no Yorkshire puddings as the chef was too tired of making them, we sat and had a drink whilst we rang toby Carvery to book in there and the manager came over and said all the chefs had gone and they wouldn’t be serving any more food … would steer well clear

Carvery was not ready ordered at 1158 no one came to explain why there was a hold up finally got to get a carvery 1250 still no one said sorry for the wait or any explanation why it was late

Met with family to have a meal to celebrate a birthday. Good food and exceptional service by Rachel helpful and patient with an old man trying to use new technology. Very busy at the time of our visit, but all staff seemed to be coping ok. Would certainly visit again 5 star.

Food was great until I found a large grey hair in my food. I returned it to the servery where the young lad behind just said oh sorry about that and took my plate from me.

Breakfast was great! Big thanks to Vinny, nice to see a great smile so early in the morning

We went as a party of 8 for my mum in laws birthday. 3 of the party wanted a carvery and the rest ordered from the normal menu. We were told 45 minutes wait for plated food, so I said they might aswell queue for the carvery straight away. It was a good job they did. Almost an hour in the queue for the carvery. During which time our meals came out. We'd finished our sub-par food before they came back. What was wrong, lasagna burnt on top, bacon and cheese burger - the bacon was the tiny, microwaved floppy streaky bacon about 3cm x 5cm and a cheapy cheese slice, plus dry bread bun. Not what you'd expect. Other large chains charge a similar price and manage to get the food appetising. Very slow staff behind the bar. Which was made worse by the fact it was busy. To whoever manages this place, you need to improve the organisation of your staff and the efficiency at which they work when it's busy. We've been to Rookery Wood (same pub chain) a couple of times, and that was so much better.

Big thank you to Sharn and Brook who looked after us on our visit this weekend 💯🤙👌thank you guys we will be back to enjoy the genuine hospitality you both so freely gave ❤️see you soon 💪🌟🌟.

Good was absolutely lovely. Staff were amazing. Thanks guys

I had a Smokey bacon and cheese burger, when it arrived as shown in the video there was half a bacon rasher on my burger, I did ask a server if it was possible to get a little more bacon on my burger and they responded with “you have to pay more for that” the burger bun was very dry and the burger it’s self was dry too, in all I wouldn’t go again. As it was a Sunday we were expecting a large queue for the carvery but what we weren’t expecting was the queue to be that long lot affected being able to move around the building and get to the bar. If I wanted a cheese burger I would have order it not payed an extra £2 for half a slice of bacon that seemed as if it had been on the fridge for a week prior to serving there was barely any bacon it seemed to be all fat. The only thing worth ordering on the menu is the carvery everything else seemed to be half arsed.

Mr tom king was amazing he really care about his customers great manger

Can't even get in 5 o'clock sun loads of tables inside but not cleared. Huge ques once you get a table they need staff to clear tables

Great service from Tom and great carvery even though we didn’t eat until around 8pm

Lovely evening out, great food and brilliant friendly service fron Jake and Tom

It rock hard and very cold and took over hr very poor service and very upset

Tom was very pleasant and helpful

Mike was great. Best carvery I've had in a long time

Excellent service will definitely use again

Came this morning. The hash browns look and taste burnt . Clearly the oil needs changing for a start.You advertise Yorkshire puddings at breakfast but none. Vegetarian sausage again none. No coffee beans ? Shocking . Staff didn't seem to care

Very pleased with food and staff. Will be going there again soon

Tasty breakfast with friendly staff offering value for money

15.00pm on a Wednesday so not a lot in

Nice staff , clean and replenished foods as soon as empty

The staff were very friendly and accommodating, resulting in a very enjoyable experience.

Beautifully cooked food delicious and great atmosphere

Was a very nice pub, fairly empty. Unfortunately, there was no food as they have a staff shortage

Visited yesterday and wasn’t told on entry any issues, we ordered via the app and the drinks did come quickly. HOWEVER … it was then an absolute nightmare. Waited at the carvery in a queue which was small for around 40 minutes .. literally they closed the kitchen and was then telling everyone it was only carvery not thinking of stock, there was a poor guy who was carving meat who was very open and said he was front of house staff, they had no kitchen staff … it was an absolute shambles, then on FINALLY get the food it wasn’t exactly hot, the quality was poor, there was a random person behind the carvery counter who was not wearing a uniform but tracksuit, was this a member of the public helping? Who knows? My friend must of managed to order before the kitchen was closed but he was waiting for over an hour, it was honestly crazy. Didn’t get any apologies, no offer of discount. Nothing.