Based on 105 opinions finded in 1 websites
Based on 105 opinions finded in 1 websites
Nº 421 in 682 in Sunderland
Opinions
Used to be good but not now, younger staff not very friendly asked for small fish and chips and a can of pop which was on the menu on table, no cans of pop or small fish and chips so ordered large, left half the fish was greasy underneath ,wont be coming again not worth the money im afraid ,and staff not polite anymore
mark allen . 2025-04-18
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Breakfast roll and drink deal!! Wow where was the bacon, should have just asked for a bun with brown sauce, absolutely shocking for £3.50.
Claire . 2024-12-05
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Absolutely beautiful cod n chips today!
Christine Callaghan . 2024-09-11
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This is almost the only place at the Galleries where you can get a totally Keto meal really fast. I was very hungry after a whole morning of work and a workout at the gym. They made me poached cod, a huge piece, in the promised time of 2.5 minutes, They offered salad as well, but I was just hungry for the fish. I added vinegar and ate it whilst walking to my destination at the Galleries. Service with a smile, and so wonderfully satisfying. If you want to eat healthy, this place has the options for you. I will definitely be back.
Suzanne Zacharia . 2024-07-31
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Very expensive food came out on a tea plate gone right back finished going there
Geoffrey Wilkinson . 2024-07-13
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5 star service. The staff were really lovely. We received our food immediately after ordering. The chips were perfect. Lovely atmosphere.
Alisha . 2024-04-24
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Lovely fish and chips , cheap and friendly
Eddie Peacock . 2024-01-28
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Hubby fancied fish and chips our local chippy is always too greasy seen Redz in the galleries and my son recommended them. Went at 5pm just before closing at 5.30 they had 2 small fish already cooked but hubby would not have been happy with a small one the owner kindly said he would put fresh fish in for us had to wait but it was worth it the fish was lovely and the portion of chips was more then enough for 2 the young lady who served me was very pleasant would highly recommend them.
Linda Bell . 2023-12-30
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Enjoyed fish 🐟 and chips very helpful staff always pleasant good prices
Gillian McClarence . 2023-12-15
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These are the best fish and chips we have had , staff are so polite and friendly
john green . 2023-12-09
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Gone to self service not as good now much better waitress service especially for disabled
John Thurlbeck . 2023-09-04
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Lovely fish & chips, but very expensive!! Staff are reasonably well mannered.
Richie . 2023-08-22
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Only tried once, scruffy elderly lady rubbish portion size ,won't be back. Avoid
Tim Jackson . 2023-08-03
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Lovely food, fish better than in some well known fish restaurants. Nice crispy batter on white tasty fish. My son's favourite chippy. 3 for atmosphere as it's in a food court, however, doesn't spoil anything.
Julie Gray . 2023-07-18
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The food here is really nice. Had myself sausage, chips and gravy. The chips were really nice, sausage and batter were nice and light as well as the gravy having a nice smooth taste. What gave it 5 stars for me was the service. I counted coins and was 20p short but instead of using my card they just left the 20p. The food came out fast and was fresh. The staff and waitress were lovely to myself and others in the place. Guys who got served after me wanted some spicy food and they directed then next door and said bring it in as well as giving them free sauce. A bit later a customer came in who clearly wanted someone to talk to as well as some food; this wasn't an imposition and they were accomadint, welcoming and caring with them. Will come back just for the amazing service!
Tom “SAFC3696” . 2023-07-15
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Nice food bit stingy on the chips
brett gaute . 2023-06-03
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Food good but they just don't listen to what you are ordering. Sit inside , ask for batter, guarantee you won't get it.
david armstrong (bobo) . 2023-04-03
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Had poached cod and salad today,it was gorgeous and very filling,staff were very friendly and helpful,been here a few times and always had a lovely tasty meal. Got a take away too for my husband and son,they both said it was really tasty.
Sandra Hennessey . 2023-03-06
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Great place to dine service is great staff are friendly
Frank Parker . 2023-01-11
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Very nice and friendly staff lovelly x
Edna Parkinson . 2022-10-17
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Will not fault the 5 star service here, we received our food almost immediately after ordering it and the presentation was second to none. The chips were perfect and they got all our orders spot on, the table service made everything so much easier. As soon as my 9 year old saw how quickly they brought out the food and how good it looked he demanded I gave them a 5 star review.
Bekki Broxson . 2022-08-27
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Excellent service with a smile. Ordered fish and chips and they were there in minutes. Red hot and really nice. First visit. We will be here again. Thank you.
Mandy Egglestone . 2022-05-13
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Staff are sure busy but polite, had a little bit of a wait but it was lunch hour when I ordered. Good quality food, very enjoyable
Thehoneybadger Bobbi T . 2022-04-06
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Useless sat 40 min waiting for my order and received nothing so ended up walking out took my elderly mother for lunch waitress came took order brought knife and fork then sat for 30 min nothing so told her sat another 10 min nothing owner needs to sort his staff out useless
Shaun Jackson . 2022-03-16
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Dreadful experience from start to finish, rude and arragant waitress. Manager said they don't micawave anything even though my food had clearly been in the mic to remelt my cheese. Waste of money definitely won't be going back
Nathan Mcnestrie . 2021-12-19
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Usually spot on but today I tried pie chips and curry. The pie was disgusting. Nuked to death and inedible. 4.90 for that? No thanks
Mark Anthony . 2021-08-10
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Good food and good value. Worth a visit.
STEVE P . 2021-07-19
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Fantastic service of Brenda first class food
Jackie Laybourne . 2020-10-30
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Awful place to eat been here a few times and the service is awful! Portion sizes rubbish always try and give you less and less chips you have to check your change aswell shop always looks dirty! Avoid there’s much nicer fish and chip shops out there and lots of better places to eat in the galleries! I wouldn’t eat there again if you paid me!
David Smith . 2020-08-23
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Delicious every time! Perfect chips, fish, batter. My wife in Boots Opticians tells everyone to go here!
Paul Thompson . 2020-04-22
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Thank you so much to the staff and manager ar redz galleris who has just delivered fish and chips for all our residents at washington Grange care home much appreciated Paula joicey Manager
Paula Joicey . 2020-03-23
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top quality fresh fish most definitely the best in Washington 👌👌
LINDSAY COOKE . 2020-03-08
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Used to be.good, but I'd avoid this place like the plague now. Everything has been cut down and it shows.in the taste and the size of the meals.
Malcolm Gregory (Max) . 2020-01-28
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Chips could be better. There all just stuck together. Fish is great though.
Colin Seymour . 2019-10-28
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Battered burger in a bun lovely
Katie Huntley . 2019-05-14
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My grandchildren love fish and chips from redz ,
Brenda Mole . 2019-04-13
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Good fish and chips. Staff could do enough to help with the kids. Made the day that bit easier for a stressed dad.
keith dunn . 2019-04-10
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Delicious. 1st time we've been. Delicious big portions. Staff were very friendly. Will definitely be back.
Pam whitford . 2019-03-20
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Chips looked like cooked in burnt oil. And greasy
Caroline Taylor . 2018-12-31
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Staff are very friendly, full English breakfast, good value for money and very nice. Would recommend to anyone.
stephen hobkirk . 2018-12-31
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Brilliant food staff behind the counter horrible no manners if I was there employee a would sack them before there customers dicapear.
Trevor Barrs . 2018-11-09
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Clean kitchen, fresh food, nice staff
Agnieszka Suska . 2018-10-13
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Family lunch for 7 of us. Everyone happy with food. Fish was the best
Linda Bagnall . 2018-08-18
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Best breakfast in the galls....lovely coffee....
gordon pace . 2018-08-18
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Ordered 2 adult fish bites and chip a curry and a gravy, got £7 change from £20. Then to add insult to injury the portion sizes where literally smaller than a kiddies meal box from Concord Chippy and the batter was brittle. Ridiculous wait times for a shocking portion. Will never be going using them again.
Jaymi . 2018-07-22
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I have just been to the gallery’s for a take away meal what I got was discusting fish with a black hair in it (I do have a pic) a large bag off chips was a very very small bag off chips and the cost off it at 11.50 was not worth it at all I wouldn’t reccomend this place to any one
Duane Brown . 2018-07-15
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I Went in on good Friday, it was very busy and the girl who served me was quite rude. We waited about an hour to get our fish and chips. I don't think it was cooked properly as me and my partner are suffering with severe stomach cramps.
Janette Rollinson . 2017-04-14
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My daughters just been here for me they have charged her mushy peas and never gave her them when am ringing the number its not even the right number for the shop in the galleries
Rhiannon Tarn . 2017-04-03
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Asked for curry and chips, got chips and half a tea spoon of curry sauce. Won't bother next time.
Darren Davies . 2016-01-08
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Used to be Absolutely Fantastic Fish n' Chips, but since new owners took over, very greasy. Better Fish n Chip Shops In Washington
David Sullivan . 2014-07-23
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Best in Washington by far but now in barmston don't go to one on industrial est has been sold go to one next to nisa in barmston
Robert Watson (Rob) . 2012-08-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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118 Opinions
Placed an order on Saturday 5th April ( collection ) and specified to the counter assistant no cashew nuts in the lucky dragon as my wife’s allergic to them , got home and the meal was full of cashew nuts After speaking to the counter assistant she apologised and checked with the back staff who admitted they put the nuts in by mistake and will replace the meal the next day , I asked if I need to bring the meal back with me and she didn’t reply but said come in tomorrow and we’ll replace it for you so I put it in the bin Spoke to the manager the next day who took no responsibility and denied it was there mistake and refused to replace the order and started abusing and arguing with me on the phone They could have killed my wife , disgusted and appalled by the lack of customer care Absolutely shocking service Be careful of these people who only want your money and don’t care about your health Unfortunately I had to give one star but it should have been zero
655 Opinions
Room was faulted with damage. Bathroom sink splashback shelf was not secured. Window was hanging in there. Couldn't open it for fear it would fall out of the wall. Food was minimal and over cooked. Yuck Plug sockets either taped up or hanging on for dear life Hairdryer was damaged internally and externally. Do not use!! Double bed was just two single beds put together and made to look like a double. No lift just stairs so not suitable if you have mobility issues
74 Opinions
Sé que esta reseña está bajo claceys, pero eso se debe a que los nuevos propietarios, Oscar’s no están en la lista. Siempre venía aquí a tomar un café, así que pensamos en darles un giro a los nuevos propietarios. Gran error. Atrás quedaron la mayoría de los muebles blandos y se reemplazaron con mesas y sillas de metal baratas cubiertas con cubiertas de mesa de plástico de 1980. El viejo estilo de café no ha vuelto y debe dejarse en los años 80 donde pertenece. Nos sentamos y pedimos del mostrador 2 café con leche, 2 tostadas y un pastel de té tostado. Tienes que ir al mostrador, no vienen a ti. Las bebidas y la comida llegaron bastante rápido y muchacho nos gustaría que no lo hiciera. El café estaba al rojo vivo, no como un café con leche debería ser y tan fuerte que podías parar tu cuchara en él. Tampoco una buena mezcla de café. Ambos cafés se dejaron después de un sorbo. La torta de té tostada se quemó hasta quedar crujiente y muy seca. Las tostadas estaban bien, pero realmente no puedes equivocarte con una rebanada de tostada a menos que sea bajo la parrilla con el pastel de té. No volverá por más, una vez quemado y todo eso.