Based on 6.196 opinions finded in 3 websites
Based on 6.196 opinions finded in 3 websites
Opinions
Booked a table for 10 to do wings Wednesday. Arrived and the place was shut. No communication from them to let me know they where not opening
Neil Clemson . 2025-03-19
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Great food and our dog loved the vibes , awesome as always
Aca Delic . 2025-03-15
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bring back the chilli dog. please. im begging. corporate please bring back the chilli dog its been months
Katie Donnelly . 2025-03-10
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Really enjoyed our time here, the portion sizes are massive FYI you do not need to order loads of sides!!! Lee and the team were great and made us feel so welcome. Cannot recommend this place enough!!
Joshua Breeden . 2025-03-07
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Spending a night in Leeds and thought we would try Reds True BBQ, we ordered the feast for 2 (£60 bargain!!) It was quick, fresh and tasted so good! Service was brilliant and the staff were happy to help, Rodrigo was brilliant and we cannot fault a thing.
Jodie Aston . 2025-02-28
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Chill vibes and great pulled pork, Rodrigo led with snappy service and kept me looked after. And I only popped in for a snack
SpokesK . 2025-02-28
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Can't say we had a bad experience but it wouldn't be the type of place we would want to keep coming back to. Every single piece of meat we ordered was dry and lacked flavour. The accompanying dips were nice but you definitely needed them to enjoy the dishes. Don't get me wrong, the meat was cooked for a while as it was falling apart and off the bones but yet the meat was still dry as if it was precooked and then reheated to serve. Deep-fried dishes were also rather greasy. The biggest disappointment was the frickle. That's the dish I love to order at bbq places but I didn't even eat half of the portion because there was waaaaay too much batter to pickle ratio and it was very greasy. On top of that, you pay £3+ for a soft drink to be served in a whole glass of ice with a bit of soft drink, it's not refillable and I wouldn't say you even get a small glass of drink out of it. But to top it all off, they add a service charge for an absolute bare minimum service you would expect from a restaurant. In 8/10 times I would keep service charge on if both food and service was worth it but I can't say it was the case here. We got seated, drink orders taken, drinks brought out and food ordered taken and then food brought to the table. That was the extent of the service so it definitely doesn't justify a 12.5% service charge. But the staff was nice and had no problems taking off the service charge. Overall, I would say it's an okay place but not worth the price or experience. You would get better quality food from Hickory's as it's an actual smokehouse.
Lina V . 2025-02-24
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La decoración es agradable, pero un poco cansado, el material en nuestro asiento del banco fue rasgado y los carteles de iluminación en el exterior no parecían funcionar para iluminar el nombre del restaurante. Desafortunadamente los refrescos en el grifo no funcionaban cuando visitamos, así que nuestra elección de bebidas era más limitada y me decepcionó que no parecía haber ningún cóctel sin alcohol en el menú. Un montón de opciones veganas en el menú, que es genial! La parte del menú que era texto rojo impreso en negro era bastante difícil de leer. El personal de atención al cliente era absolutamente fantástico ⭐️ La comida salió muy rápido. ¡Las alas veganas eran geniales! Las patatas fritas también estaban muy sabrosas, pero el hotdog vegano me pareció un poco seco en comparación con otros que he probado. Otros tenían hamburguesas y macarrones y bolas de queso y dijeron que eran todos encantadores. Lo visitaría de nuevo, realmente quiero probar el crepitar Tofo!
Carly T . 2025-02-21
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We came here on a sunday and the food was perfect and arrived fast. They also cater very well to people with allergies (gluten free and dairy free). However, the table we were sat at clearly hadn’t been wiped as it had sauce stains on it from the last customer. Additionally, the service (if you could even call it that) was abysmal we were seated and our orders taken, then completely ignored while the staff sat at a table completely out of view. Not once were we asked how we were or if we wanted anything and were stuck waiting when we wanted to pay. When it came to paying not only did they have the gall to charge us a service charge (which unfortunately we paid as we stupidly weren’t paying attention and were in a rush due to having to wait for the servers), but they also completely ignored us when we asked to split the bill, forcing my partner to pay it all as they hadn't listened. It is such a shame because the food was absolutely perfect and there’s a fun vibe in here but the servers were completely useless. Only come here if you’re willing to put up with no service because the food really is worth it.
Imogen Samuel . 2025-02-18
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Great food and service with a smile. Special thanks to Mr Rodrigo!
Lisa S . 2025-02-14
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Gorgeous meal, amazing service and a lovely atmosphere tonight. Shout out or Rodrigo and Lee who are the most delightful hosts!
Philippa Clayton . 2025-02-13
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I think probably going here on a Sunday afternoon was a bad idea, I’m not sure what was wrong with the lady who took our first order but she came across as insincere and a little rude. Maybe a bad/long day at the office. It wasn’t very busy which isn’t a great sign for starters, the decor seems dated and a bit shabby - the music was way too loud to hold a conversation especially as it was empty and it just bounced around. We were greeted with a very long list of what wasn’t available - which included burgers and chicken - which did kind of limit the options. Even after that long list there were other things that weren’t available which we found at the point of ordering. The food came quite quickly and wasn’t great - mine was cold - the fried pickles were the only thing hot but the batter was inedible. We weren’t asked if everything was ok. We didn’t say anything as I didn’t feel there was much point. Given the environment and the loudness we opted to box some bits so we could leave. To be honest the only saving grace was that we spotted 30% off for students so it brought the price down from ‘oh my god’ to just about ok. All in all a disappointing experience one not to be repeated
Simon Chester . 2025-02-02
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Una velada maravillosa Izzie cuidó de nuestra mesa tan rápido y con atención, que fue una delicia absoluta! ¡Gracias!
Manda L . 2025-01-31
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Rodrigo was our server and he gave us the the best service we’ve had in a long time he made sure we was happy and everything was perfect great customer service more staff need to be like Rodrigo lovely lovely man we will be back
Isabella Kendrew . 2025-01-30
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Used to be great.... Now they added mandatory tips... This isn't America. Unfortunately won't be going to one of my favourite restaurants ever again... Gone so far downhill since it launched.
michael smith . 2025-01-30
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Service was very good. Food was average. We got ill afterwards.
Simon Sackey . 2025-01-20
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3 meats and 1 side. Belly Pork, Chicken Leg and Brisket with a side of green beans. Reds True Barbecue more like Reds False Barbecue. Firstly, if you're expecting American style barbecue food then this is not the place for you. A slab of belly pork that was 90% fat and just smothered in a BBQ sauce. Chicken Leg was meh. Slight taste of smoke but not very well seasoned nor juicy. Brisket was very dry. Not a drop of moisture and therefore difficult to eat. It had a drizzle of bbq sauce on top of it. True Barbecue doesn't require the sauce on brisket. Green beans are green beans.
A. . 2025-01-19
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Wow. This place went down the hill over the years. Food is now horrible - cold, hard and dry meat. Waiting staff is unprofessional. They don’t serve hot drinks which is laughable. Will never go back.
E P . 2025-01-19
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Myself and my partner ate here Saturday for my birthday and were left pretty disappointed. I ordered the BYOB platter and my partner ordered a large portion of wings, when they arrived I could hardly beleive my eyes at the portion size of the platter being so small before being confused as to why my partner received a bowl of chicken drumsticks, not a single actual wing in the bowl. My partner ended up leaving 2/3's of the chicken, which shocked me as she is carribean and loves chicken, she told me that the chicken looked and tasted like it had been cooked in advance and kept warm before refrying just before serving as the outside was dark and very crunchy and the actual chicken itself was very dry. My platter wasn't much better, the ribs were dry and overcooked, the sausage wasn't great, the burnt ends were overcooked and hard, the pulled pork was very nice however there was about a spoonful of it. The 2 wings were okay but needed more sauce however the mac and cheese was fantastic. The service was good but we certainly won't be returning.
Christopherjames Byrne . 2025-01-19
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Excellent food, especially if you want to stick to a Keto diet but either way good value, good portion size, and tasty. What more could you want, except maybe a photo or two.
Leslie Coelho . 2025-01-15
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Primera visita a Reds en 6 años y tengo que decir que me decepcionó que los estándares alimenticios hayan bajado masivamente. Un amigo y yo llevamos a nuestros hijos (3 en total) para el almuerzo del sábado. Los niños tenían pollo con papas fritas y una porción de macarrones con queso. Mi amigo tenía el perro Pit y yo el BYOB. No creo que el BYOB representara una relación calidad-precio de £28 , ni el perro Pit de £16 . En su día las bandejas se apilaban con papas fritas y tenías tu elección de salsas rojas. Ahora la cantidad de papas fritas es lamentable y hay que pedir salsas ya que el personal nos dijo que solían ser robadas por los clientes. La comida en sí era lo suficientemente agradable, pero de nuevo no tan bueno como solía ser. Todo el personal que encontramos era muy amable y atento, así que absolutamente ningún problema con el servicio. El menú de bebidas también era muy limitado. En general podrían hacerlo mucho mejor con este lugar, tal como solían hacerlo.
Kloppite . 2025-01-12
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Absolutamente el mejor lugar. El personal era increíble durante todo nuestro viaje, la comida era increíble, tenía la mejor hamburguesa de mi vida aquí y todo también era perfecto. Cuando llegó el momento de pagar, tuve dificultades con mi tarjeta, sin embargo, nuestro servidor fue increíblemente educado y me dio tiempo para arreglarlo sin dudarlo. La mejor hamburguesería en la que he estado. ¡Sigan así muchachos!
yorkshire traveller . 2025-01-12
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No hemos estado en Red's desde antes del Covid. Por varias razones de la vida nos tomó tanto tiempo para visitar de nuevo. Ni siquiera sabíamos que la marca había entrado y sido comprada fuera de la administración en 2019. Más tarde me enteré de esto después de buscar por qué esta visita no fue tan esperada. Estábamos allí para almorzar un sábado que en algún momento habría visto a la gente haciendo cola por la calle. El lugar estaba medio vacío, lo que nunca es una buena señal, pero el lugar estaba casi quieto como lo recordamos. Sin embargo, había una falta muy clara de barbacoa en marcha y que una vez olor a humo increíble era inexistente. Ni siquiera había olor a comida. El menú de comida parecía familiar y se leía como solía ser. Todas esas increíbles carnes que suenan todavía estaban en la lista. El menú de bebidas era alarmantemente genérico y leído como cualquier otro establecimiento de comida casual. La caja de salsa era ahora un surtido de Heinz mayo y ketchup y nos dimos cuenta de que las salsas rojas que antes estaban disponibles gratuitamente eran un extra de libra. Algo no me parecía bien en esta etapa y empezaba a desear que nos hubiéramos ido a otro lugar. El servicio fue amable y la comida se sirvió muy rápido. Para ser justos, se le debería haber dado el número de mesas vacías. Cuando llegó la comida estaba bastante claro que la "verdadera barbacoa" ahora es solo parte de la marca heredada. La comida definitivamente no era verdadera barbacoa. Puede haber tenido algo de ahumado o preparación previa para que pareciera a la barbacoa, pero todo parecía estar caliente o cocinado en una placa caliente. La carne de cerdo jalada era muy dura, el bresket era insípido y la salchicha estaba exagerada. Incluso los frijoles eran solo frijoles con trozos de carne calentados. Nada como esos frijoles una vez increíbles que contenían todos los pedazos quemados del hueso de la parrilla. Las papas estaban demasiado saladas. Las pecas eran lo mejor. En general, la comida era comible, pero no particularmente bueno. Si eres como nosotros y regresas después de unos años diría que los Rojos de antaño se han ido y es solo otra cadena en la calle para tomar su dinero en efectivo para una oferta de comida y bebida promedio. No es nada como la experiencia de barbacoa estilo americano que solían ofrecer. Confío en que esta será nuestra última visita.
BengalStripes . 2025-01-11
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Absolutely Spot On Food! Rodrigo a fantastic waiter Will be returning in the near future
Jordan Hall-Betteridge . 2025-01-10
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I come up to Leeds for work and enjoy trying new places to have dinner. This place had a nice vibe and Mr Rodrigo was excellent in making sure I had what I needed. I asked for an amendment to my order and he made sure it happened. Great service overall. The food was great and I actually couldn't finish it all (this is rarely a problem but there was just too much food to eat). It's a shame that one of the store made sauces is not included in the order and you have to pay extra for them. They have free basic sauces however. Good selection of drinks but the root beer was out of stock the day I went. Overall a good experience and if I don't have somewhere new to go next time I am up in Leeds I would probably return.
Qaiser Mazhar . 2025-01-10
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Wednesday wings……Service by Mr Rodrigo Was excellent, food delicious , very good value
Tara Sherman . 2025-01-08
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Came for the wings evening for two people. Great food and even better service from Rodrigo. Would recommend. 👍
LOL7429 . 2025-01-08
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We went in and the service was amazing. I don’t remember the name of our server but he was really nice and had a friendly chat with us. He also let us have a student discount when we forgot our ID. The food was really good as well. We got the mac and cheese but didn’t like it too much but everything else was great!!
Scarlet Wright . 2025-01-04
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Comida increíble, yo y mi pareja conseguimos hamburguesas y estas eran fantásticas. La hamburguesa original con la cerceta, etc. estaba fuera de este mundo y la hamburguesa de pollo recibió muchos elogios de mi compañero. El servicio también fue muy rápido y agradable, muy recomendable.
Callum F . 2025-01-02
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Gran restaurante, con un montón de opciones para la comida. Vinimos aquí para nuestra fiesta de Navidad de la oficina y teníamos el menú regular. El personal era amable y bien informado. Teníamos galletas saladas en la mesa, y era una hermosa comida de Navidad de oficina. Mi colega tenía una tarjeta de luz azul y eso fue aceptado, por lo que es un buen punto a señalar. Ideal para cualquier ocasión.
Kitty B . 2024-12-28
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Food was surprisingly good! Great place for a work social meal (albeit a little messy). I'm a nut allergy sufferer, and the main course menu was pretty clean of nuts, some traces of peanuts, though! Burger Buns don't have any sesamme seeds on them, which is an added bonus!! Went for the buffalo bird burger - delicious 😋
Tom Smith . 2024-12-23
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Wow. This place is the best. Loved it! Double pit burger 🍔 amazing
Curtis Drummond . 2024-12-17
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This place was a little disappointing. The burgers were too greasy to be enjoyable so I could only eat half. I found the seating uncomfortable especially because we were practically shoulder to shoulder with other diners. I understand the theme is supposed to be like a “rough highway diner” but the toilets were disgusting. The floors squelched when you walked. The highlight was probably the service, really nice staff and the food came quickly.
Trevelle . 2024-12-17
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****2024Update*** Glad to see this place is still producing great food and also the huge onion rings. A big shout out to the following staff:- Head Chef Steve and team for cooking and producing amazing taste sensations. Server Molly and her team for providing a fast and effiecient service throughout our stay. THANK YOU Stumbled upon this place by accident whilst walking the area. We are not from this city so to find this was a blessing. The food was amazing and certainly good quality products. Onion rings were massive and very tasty. Looking forward to coming back to Leeds and eating here again.
Paul 100% honest reviews . 2024-12-14
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One of my favourite places to go, and an epic end to my 20th birthday! Gorgeous food as always that is always memorable. Our server was Rodrigo, a jolly happy saint in this church of BBQ. Amen!
A Pinch of Autism . 2024-12-12
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Solid hearty food, good mix of meat options. Very friendly service from Rodrigo.
James Hurrell . 2024-12-12
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I love Red's. Well worth the pilgramage to Leeds. Here for my son's 20th nameday. We were running late, so phoned ahead & our reservation was pushed back without a problem. Rodrigo our server was polite, helpful & very kind - even acquiescing to our request for a photo. The food was excellent & not too salty, important for folks with Hypertension, like me, so we could adjust seasoning at our table. As our eyes were bigger than our bellies there was plenty left to doggy bag up to take home. As a disabled person, the premises had level access. The doors require a push to gain entry but my son was with me to help. Wheelchair accessible loo available on same level with outward opening door. Also doubles as a changing station for parents. Choice of booths & also freestanding tables & chairs to choose from to accommodate differing seating needs.
Shirley Widdop . 2024-12-12
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We had the best food and the best service ever here today. The staff are worth their weight in gold. They were extremely welcoming, friendly and professional. Lee was our server and he couldn't have done more for us to make us comfortable and to help us have a great experience. We will be back again soon!
Sarah Lee . 2024-12-05
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Had the doughnut burger and it didn’t disappoint!
Jay . 2024-12-01
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I ordered gluten free chicken strips and wings to share along with the chicken burger and Rodrigo and the other waiters were very kind and thorough in making sure all of it was GF. All tasted amazing and filled my year long craving of fried chicken. Well worth the price!
Tom Bryson . 2024-11-30
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Fabulous food drink and service . This restaurant never disappoints .Mr Rodrigo our server was just the best , thank you for your service Man ! 🙏
David Ohara . 2024-11-30
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The food here was amazing it's defo a must go and I will go again and again and again
Dean Naylor . 2024-11-29
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Update: The people at Red's responded to this review and kindly offered a discounted rate to give them another try. Regrettably, this visit was worse. A lot worse. The staff recognised this fact and were extremely kind and apologetic. I don't blame them for a second. It's just a shame this previously incredible franchise has fallen so far. Original review below. A titan has fallen. It's been about 2 years since I last went to Red's. I used to love the London branch but when it closed I'd go out of my way to go to the Nottingham branch when I could. Red's it always held pride of place as my undisputed favourite restaurant. So when I came to Leeds and found that there was a branch here I couldn't have been more excited. I was warned that in the intervening years the menu had changed. People suggested that the order may have come from on high to sacrifice quality so they could make a bit more money but how bad could it be? I went for the vegan wings and jackfruit loaded fries. I'll concede that a meat-free meal doesn't lean into the strengths of a meat-focused restaurant. But even with that in mind I really couldn't have imagined what I was in for. The jackfruit loaded fries were good, not great, not even close to Red's former glory, but passable. The wings on the other hand were absolutely rancid. Quite honestly one of the most disgusting dishes I've ever tried. The staff were kind enough to remove the wings from my bill at my request. I have nothing but positive things to say about the staff and the atmosphere. But I have to say it's truly tragic to see one of the all time greats fall victim to (I assume) the penny-pinching ensh***ification is quickly rotting away everything we've ever loved.
Ben . 2024-11-23
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Everything was great! Food was fresh and tasty and service from Rodrigo was 10/10 he deserves a raise! Big fans and would definitely return!
Maria Cross . 2024-11-22
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Not edible food chicken wings like plastic just taken out fridge and warmed up the beef was so hard couldn’t even eat it.Every person in my group has items missing from there orders and very lacking in table service from staff. Would not recommend to anyone because standards gone way down hill to how it used to be. Won’t be returning again in the future.
Matthew Sprague . 2024-11-17
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Mr. Rodrigo gave me the nest service. Food was great and it made my night.
G S . 2024-11-16
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Staff very welcoming and attentive and the food was amazing, highly recommend the Pit burger shout out Rodrigo for the great service
Will Jones . 2024-11-14
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Food was grate, staff are warm and friendly! Molly, Abbie and Rodrigo did a fantastic job of marking me feel welcome. Will be coming back!
Sam H . 2024-11-10
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We were really looking forward to this as a bit of a retirement do for a good friend of ours. All of us spend more time using our BBQs than ovens throughout the year and use real BBQs and smokers from Weber, traeger, masterbuilt etc. so we know what BBQ food is really about. A cross between disappointed and cheated is probably the best way to describe how we felt. We had a couple of the "big BBQ blowouts", a couple of burgers and a BYO(IB). The big BBQ blowout is not what that should be called. Firstly, it was not big. I was expecting a mound of meat that would give me meat sweats and indigestion just looking at it. There were a couple of wings which hardly had any meat on, some burnt ends which were ok, a few chunks of cheese and jalapeno sausage which was ok, a chunk of brisket which was probably the best bit of meat, and some pork, all piled into a 10 to 15cm diameter and 5 cm tall slop, on top of the Texas toast. The Texas toast was nice to be fair. All of the meat had same strange smell and taste, not what I would normally expect or experience many days out of the year when BBQing or smoking food. I couldn't quite put my finger on it and neither could the others until one of the other guys pointed out that they were bringing things out of the back in small sealed plastic bags and throwing them onto a hot plate for a couple of minutes. This explained a lot. The burgers were also cooked on a hot plate and not over coals, as you would expect a BBQ place to cook, unless they were smash burgers obviously, but they weren't. By far the worst bit of meat on the plates were the ribs. I have never had a tougher set of ribs in my entire life. The texture was exactly like beef jerky from a packet. It was honestly awful. I had Mac and cheese and pit beans as sides and they both had a skin on and were luke warm like they had been sat around. A couple of the others had desserts which we asked to be removed from the bill as two were sent back due to the donuts being raw stodgy mess, and the fried Oreos being covered in raw batter. One of them was actually supposed to be refired but it was clear they had forgot so we just asked for it to be removed from the bill. Positives were that the drinks and atmosphere were good and the servers were polite and friendly. But please, for the love of all that is holy, remove the words "True BBQ" from your name, as what we had last night was not even close to being BBQ food. If I'm honest, I'm astounded at the good reviews and can only think that these people have never had real BBQ food. Spent £240 and left disappointed.
Josh White . 2024-11-10
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Been looking forward to trying this place after trying the Red Dog saloon recently. Very disappointed this evening, Ribs were very over cooked and so was the brisket very very dry, considering the cost of the sharing plater the meat was so dry we couldn’t eat most of it. Not sure why or how it could be served like this, still underwhelmed 3 hours later. Very disappointing
Matt Foster . 2024-11-02
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It has gone back to the old ways reds used to be! I haven't been since the menu changed a few years ago It's back to top form! Burnt ends are back, cornbread is back!! It's won me back over!
Robert Craven . 2024-10-23
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It was a very busy Saturday evening, The service was second to none, The food was reasonably good The only thing I didn't enjoy was the thickness of the batter on the frickles. 2 people spent about 60 quid with a couple of drinks, not bad really.
Tom C . 2024-10-20
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This is an absolutely amazing BBQ spot in Leeds city centre offering authentic USA BBQ. There is a great selection of meats to choose from on the bone to pulled and burgers and hot dogs. I would recommend this to any meat lover or BBQ enthusiast...
William illingworth . 2024-10-19
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Visited here on Thursday 27th of October for lunch. It was fairly quiet which suited me I had some work to do. I was looked after by Crystal who was very friendly, helpful and genuine. She was attentive without being intrusive. Quick to take food and drinks orders and helpful reccomending sides. The food was very good, I went for the BYOB tray which consisted of baby back ribs, giant chicken wings, green beans tossed with Red chilli, corn on the cob, pickled salad, smoked jalapeño and cheese sausages and texas toast with burnt ends. All very tasty and extremely filling. The food arrived very quickly and I opted for a can of ting which never dissapoints. I thought for the portion I reciv3d £28 was really reasonable. I'm still full 5 hours after eating it 😂 I can't fault my experience. However, having been a massive fan of reds 5 to 6 years ago, it was dissapointing to see the brand somewhat diluted from what it once was. I missed the reds true bbq sauce caddy on the table, the smokers and the boards showing what was smoking and how long it'd been in for. I totally understand that times have changed, and things move on and adapt with the times. For anyone visiting for the first time, I'd highly reccomend, for old skool fans, I'd just advise that things have changed.
Aidan H . 2024-10-17
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Good food, friendly service. Only one fault that was chilly was served in a mini mixed salad that seemed to be served with all meals. This was not stated on their menu. And for someone who does not like chilli, it was a shock, and had to have more drinks. But if you like chilli 🌶 then it's good. But still would have to have known. Apart from that, one point it was good
Julio Vargas . 2024-10-13
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Oh how I wish I had read the recent reviews before booking. The AI review on TripAdvisor sums it all up quite adequately. But if you care to read my review, strap yourself in. I have dined here once before, many years ago, and was under the impression that if a place is still open so many years after the fact, it must be doing something right. I was mistaken. I called earlier in the day to book but received no answer, so I booked online, which was a simple process and perhaps the best part of my overall experience. We were greeted warmly upon entry and seated on a sizeable table with decent leather sofas. We breathed a sigh of relief that we escaped the pokey tables for two near the entrance. It took a good ten minutes before our drinks order was taken and I made sure to have my food order taken at the same time. During the wait for the food, I had ample opportunity to look around and I notice a visible build-up of dust and a cobweb on the neon lighting above our seats. Drinks arrive and at £4 for a Whiteclaw, I'm happy enough with that. Food arrives a short moment later and my review can get to the "main meat" of the issues, namely portion size and missing items. My wife's order was missing her side order of macaroni and cheese. Both our orders were missing the side sauces. Her PitMaster sandwich was just fine. I would suggest a larger bread choice to accommodate the pork and slaw wanting to slide around. The brisket had a bit part appearance and was insufficient given that it is the first item listed. One sausage cut in half. My Three Meat Medley was lacking. Three finger size cuts of brisket, blink and you'll miss it burnt-ends and the pork did not stand out. The quality of the food was good enough. They did provide an abundance of slaw to fill the tray so take that as you will. Now we did mention to the wait-staff we were missing certain items and we were told they would be "looked into". I suppose the investigation did not proceed much further than that as we did not see these items at all. The next time we heard about that was when we brought up the issue again at billing, and we were told that the waitress would speak to the manager about a "small discount". Quite correct in small as we were refunded the exact amount a side order of mac n cheese would be and the charge for the missing sauces quite rightly omitted. Nothing else. Reds True BBQ have taken it upon themselves to enact the, in my opinion, scummy move of adding a "discretionary" service charge, preying upon peoples kindness and wish to avoid awkward conversations. How can I in all nicety inform my waitress that she was not up to scratch? Why is that my duty? When a waiter/waitress does everything right, I tip far in excess of the measly 12.5% you want to extract from me. But I have been in her shoes and waited tables, and I know what a lifeline tips can be when the hourly rate paid can be so insufficient. So Reds, that was my experience. I don't wish for an invite to email you directly and receive some potential discount on a future meal, because there isn't going to be one. Perhaps you can take onboard some things I noticed and make some changes. Perhaps I'll look at your reviews a year or two from now and see some glowing 5 stars and I will return organically. I really hope so.
Mark Robinson . 2024-10-12
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Well.....I've eaten here several times before. I've had better visits. it wasn't terrible, but it wasn't great this time (October '24). As a single diner I was placed next to a partition wall with a limited street view) so not a great start. Drinks are city priced, so not cheap.. i chose the most expensive choice fir a single person on the menu, i stated I wasn't into chicken on the bone, and the dish i chose came with jumbo chicken wings. i was told there wasn't an option to substitute, but the next best dish didn't seem as appetising, so I went with the large mixed platter, with wings, anyway at £32. The wings weren't jumbo and had hardly any chicken meat on them. They don't look at all like the pics on the menu or online reviews. The table next to me was a couple who ordered a burger and fries and their plate was more full than mine. The ribs weren't very meaty, I've had better at my local chinese, and the extra side of corn bread was ok, tho not amazing. I've been here before and had better meals so I don't know whether this was a glitch or they have become complacent. There is a pie n smash restaurant opposite, which I will try next time rather than return here. £50 for 1 disappointing meal (1 course, plus a drink and service charge) is just too much. (especially as the service charge is automatically added) I left what seemed a pile of meat on my plate, but it was just bones. The waiter was friendly, the vibe was ok but overall a disappointing visit, this time. when I left I went somewhere else for a cocktail and dessert as I was still hungry. To top it off as I was half way through my meal a fly landed on the middle of my plate and crawled all over everything, evading squwishing, which brought a premature end to everything.
Christian R . 2024-10-10
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Went back to Reds for the first time in a year or so and it was just as good as we remembered. Lee was brilliant, nothing seemed too much, would massively recommend Reds if you're in the mood for some proper tasty BBQ. Will be coming back alot sooner this time!
Daniel Sykes . 2024-10-09
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As a vegetarian I’d never considered paying Red’s a visit, but that was certainly a mistake that thankfully I’ve now rectified. I was invited, having been assured there were Vegetarian options on the menu but was not expecting there to be such a range of options available, or for it to be quite so good as it was, no tired salad or bland bean burgers here. I ordered the Meat Free BBQ tray with cornbread and Mac & Cheese which was loaded with 4 unique veggie BBQ items, none of which felt forced or like they were ‘making do’ just to have an option available. Better food than plenty of veggie only restaurants that I’ve been to with very clear thought put into what to include to be as authentic as possible and give you a proper BBQ experience.
Rory Binding . 2024-10-08
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Highly recommended, so much tasty food and different sauces to choose from. Crystal was so friendly and kind
Orestis Pourgouridis . 2024-10-04
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Food was amazing, 30% student discount and 2 for 12 cocktails! Lee gave us great service all night and was very accommodating :)
meg x . 2024-10-03
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Was served by Lee on the 3/10/24 Really friendly service. We went for the Red's Feat to try a bit of everything. Great value for the stack of food we had (see photo). Meat was really tender and they let us take some away after it beat us. Desert menu also looking indulgent. Will return.
Emma Thomas . 2024-10-03
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The service was good and prompt. The onion rings were very greasy and lacked seasoning. The chicken wings weren't that great either. The buttermilk chicken burger was delicious. We asked for the bacon to be removed and they happily obliged to do it. The waitress later asked if it was OK for all the meats to be prepared together. That was a very thoughtful gesture.
Amrita Bindukalpa . 2024-09-28
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Quiet during the week days, great food, true to type and they offer Student discount! Big up the BBQ sharing platter!
kingsley ripley . 2024-09-28
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Great food fantastic music rock play list by lee Thanks for a great night
Mick Wood . 2024-09-26
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Great service from Lee couldn’t of asked for a nicer bloke and the food was absolutely amazing will definitely be coming again and will recommend
anthony hurt . 2024-09-26
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Great lunch with the family. All the meat and burgers were fab. 👍🏻
Janine Keates . 2024-09-26
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Me and my 2 sisters ate here for first time tonight food was great staff were polite and service was fast
Cerys Howells . 2024-09-24
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Great place to eat BBQ, awesome atmosphere and awesome service. Food was cooked beautifully and I would recommend trying it out.
rachael whittaker . 2024-09-22
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Cool place visited today & the food is amazing, staff are friendly and nice would definitely recommend and will visit again
Louma . 2024-09-22
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Lee is a legend, excellent customer service and great guy. Nothing was too much trouble. Well priced and quickly made.
Andy Bass . 2024-09-21
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If you want to feed yourself up on protein or soak up the alcohol on your night out this is a great place. Food is bountiful, prices are decent. Certainly for a meat lover.
Steven Mason . 2024-09-20
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I went in with low expectations for the menu relaunch, given the Reds turmoil over recent years, and was still disappointed. Reds actually opened my eyes to good quality BBQ food many years ago and sparked a passion of BBQ for me, now the tables have turned and everything I ate there on Friday I could cook better at home. Brisket - Undercooked, tough and poorly reheated. Wings - Small and tasted like they'd be done in a slow cooker and cooked for too long, mushy and didn't taste like they had seen any smoke or BBQ. Pulled pork - Same as the wings. Burnt ends - Can't even really call these burnt ends, they are tiny cubes, a burnt end should be something you can pick up and bite or have a good mouthful of, not a tiny cube of undercooked meat disguised in sauce. Sausage - Tasted good but didn't seem smoked. Ribs - Probably the best meat I had but that's not hard compared to the others. Texas toast - A piece of dry thin tasteless toasted bread, this ain't what texas toast is. Fries - These were good at least buts it's hard to mess up fries. Safe to say, this was Reds last chance for me, and I will never return. I'm assuming the original Reds chefs are long gone and those working now have never experienced real Texas BBQ or have any passion for the food. Sorry.
W W . 2024-09-19
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Great place to eat food amazing staff brill too recommend to everyone
David Ruckledge . 2024-09-15
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My girlfriend and I visited this establishment as a surprise birthday gift for me. I thoroughly enjoyed my food (pit dog, loaded fries, donut shake), but my girlfriend found her chicken tenders to be not as good as she anticipated and her fried oreo desert was sweet mush (she would have preferred ice cream over chocolate sauce with them as an option). Service was fantastic and the atmosphere was really nice. We did really enjoy our visit and would go again!
Ultimate Fry-Up . 2024-09-15
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Food good, service fine. Only marked down a star because they put a 12.5% service charge on the bill at the end that you have to ask to be removed. The prices are already quite high for what you're getting. I don't mind leaving a decent tip if the experience and service is good but putting 12.5% on the bill at the end just spoils things a little.
Michael Hall . 2024-09-14
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Today we went for lunch to Red's True Barbecue. Sophie was our waitress today. She was very kind, open en you could see that she really enjoys her job. Today was her last day but even though she makes she best out of it. Keep up the good work! The food was also good as well
Saskia L . 2024-09-13
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Been here twice now, both times the food was cooked to perfection, you can see it being cooked in the open kitchen. Chefs take great care, as do the waiting staff, the service was brilliant. Very tasty food, lovely staff.
Rebecca Dean . 2024-09-11
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Booked a table online for 8pm, confirmed at 5.15 only to be told upon arrival that they were closed. It was very disappointing as I was extremely excited to eat here as it was somewhere I ate growing up! Also, having to find somewhere to eat after 8 pm is very annoying. I'm sure the food would have been great!
joshua holling . 2024-09-10
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We arrived without booking it was midweek and the restaurant was practically empty, never a good sign! The staff service us, the two ladies were lovely throughout. Explained the menu well, and told us about the free desserts. We ordered drinks, which came quite promptly. And then spent quite a while going over the menu, it’s fairly extensive and often when this is the case it means the food is not cooked fresh. The food came and took quite a while bearing in mind we were the only order on at the time, I was quite surprised to find the food Luke warm, almost cold. As hungry as we were we ate the food, I was pretty underwhelmed in fairness. I’ve eaten BBQ food before, used smokers and cooked proper fresh food myself. This I would struggle to believe was fresh, it tasted reheated and probably frozen. None of the food had any wow factor, this place is probably ok for kids. And teenagers but next time I’ll be trying somewhere else. Service wise, this place was good. Food wise was pretty poor and wouldn’t returned for this reason.
HSussex . 2024-09-03
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We visited this place a couple of weeks ago. The kids had free lunch which I am glad I spotted when I look that the bill. What we didn't like was the the gratuity was added to the bill without telling us or telling us that was optional. This was 12.5% and we didn't like this. You should ask customers up front for gratuity as otherwise it becomes a price increase
Fabio . 2024-09-01
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Firstly the service in here was ridiculous. We sat for 10 mins before even being asked for a drink. And whilst eating our food not one member of staff came over at any point during our meal to check on us or ask if we needed anymore drinks. Secondly the food, I was really looking forward to this place but was very disappointed. The Texas bread was lovely, the meat side of things was ok but nothing special at all, the brisket was what I was looking forward to the most but it was chewy and dry, the wings were not cooked. When i spoke to the waitress about them she said they are just the way they are smoked, absolutely not they were raw. So this let down the meal massively and we will not be returning due to the excuses made by the waitress over RAW chicken. I am a massive wing fan and go all over to try wings and no matter how they are cooked/smoked they are never raw.
S s . 2024-08-31
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The food was good, not mind blowing. I'm not rushing to go back. Service was great. The restaurant was abit smoky. We went on a Tuesday for lunch and there was only one other customer there.
Stephen Taylor . 2024-08-29
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The best Mac and cheese balls with the best sauce!
J . 2024-08-27
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We were served today by staff member Rodrigo who was very friendly and kind. Great customer service and the food was absolutely delicious! I would definitely recommend trying the short rib royal and the side sauces! 🙂
Irini Isobel Vassilakis . 2024-08-26
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We've eaten here twice recently, and both time been served by Rodrigo, who is super chill, super helpful, and super knowledgeable. Made both me and my girlfriend feel very welcome. Probably the best Barbecue I've had in the UK, a very good South Carolina sauce, and the ribs are great.
Luca Wollny . 2024-08-25
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God bless you all, fantastic place, great food, good watching it being made. No complaints.
TheLewylew . 2024-08-18
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Not great quality. Not overly warm food. Reds used to allow you to put sauces on, now it's done for you. Meat quite fatty. 5 hours on and still feeling gross afterwards.
Marie Jones . 2024-08-17
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Haven’t been here in a couple of years still very nice but found it a bit expensive and portions not as big as it use to be but I would still go back aging service was great from all the staff I dealt with and whole restaurant spotlessly clean
Gregorydublin . 2024-08-15
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Nice BBQ meat place. But we went for lunch on a saturday and they had run out of burgers & hot dogs! Very short-sighted. Staff are friendly & helpful. Pulled pork was nice.
Josh Duncan . 2024-08-15
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Really lovely service and food came out super fast. A lot of the food was great but some parts weren't quite as great. Would still come back but probably on a midweek night to take advantage of some of the cheaper deals.
Lucy Rule . 2024-08-12
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Food was nicely cooked, all very tender. I thought it all tasted the same and I had a bit of everything. The Mac and cheese was spicy which it never started as far as I could see. Glad I visited as my other half had been before and said it was the best. This time he said it was very disappointing compared to the last time. Staff are so kind and helpful. Thank you.
Kay Cleaver . 2024-08-03
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Friendly, courteous service with excellent food! Also the arcade machine has Darkstalkers, so that's a bonus.
Scott . 2024-08-02
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Insane vegan options 🤤😍 Vegan burger and wings were on another level! Years ago, before becoming vegan - this was my go to. Very happy to see so many new vegan options. I’ll be back very soon!
George Backhouse . 2024-08-02
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Two months since last visited I can honestly say I won't be coming here again anytime soon. Is it really that difficult to allow customers time to digest food before bringing the main meals out to the table. Limited menu due to items being out of stock which is fair enough if it was a one off however this seems to rather consistent. Only positive is the server was nice and polite.
Stuart Lee . 2024-07-29
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We've eaten here many times in the past and always really enjoyed it, however this time we were really disappointed. The cauliflower wings I ordered were absolutely enormous, about the size of a fist, leaving some parts extremely soft, while other parts were solid. The sauce was under the batter, making it grainy and really unpleasant. The wedge salad wasn't charred as it was supposed to be and had very little dressing, however what dressing it did have was very nice. The brisket burnt-ends loaded fries were nice, but nothing special with the meat a little bland and fatty. My children ordered the chicken tenders which were extremely bland, I'm not sure they were seasoned at all. The food has always been excellent on our previous visits, with the meat beautifully seasoned with a variety of BBQ sauces on the table to choose from so our experience was really a surprise. Our server was great, really friendly and helpful and removed the wings from the bill as they were completely inedible. This will be our last visit unfortunately as, at best, the food was average and, at worst, inedible.
Krystal . 2024-07-29
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Shame. Gone downhill. Didn't enjoy my sons birthday treat. Cold, quiet and lost its personality for me. Sorry guys. Think it needs a re think.
John Battson . 2024-07-27
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Went the other day and had the Pitmaster sandwich, which was great! The meat was very tasty, especially the cheese and Jalapeño sausage, and the service was very good. Will be back! P.s. try the frickles!
Joe Bartlett . 2024-07-26
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Food lovely friendly service only reason for 4 star is poor beer/ lager availability
Dave Wood . 2024-07-24
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I have't been into Reds for a while but found myself at a loose end and wanted to go back to a place I remembered fondly. Memory can embellish the past and I had a slight feeling in going back that it might not be the place I remembered as a carefree 20 something with no responsibilities. So in I ventured, now a a dad dawning on 40, wanting to re-live cherished memories. It was not a wasted trip You can gauge a eating establishment on three criteria Food Atmosphere Service Reds excels in all three. There's a real sense of authenticity about the place and the fact the service was as authentic is a rare thing. Lee, who served me, genuinely wanted me to enjoy my experience and I honestly feel he loved what he did. These days it's hard to find authenticity but if you value it get yourself to reds It was great in the past and it's great now Thank you
Kristopher Ellis . 2024-07-23
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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