Red Lantern Chinese Takeaway in South Tyneside

Pork was burnt, tough and inedible. Curry sauce is nice.

The meal was delivered minus the curry sauce. Rang to complain, and all you could hear on the phone was a lot of raised voices. Was told free curry sauce next time, as the delivery driver had gone home. Explained that wasn't acceptable and was told to ring the website we ordered from for a refund. Not acceptable as you are paying for stuff you are not receiving and then have to wait for a refund. Orders should be checked before they leave the kitchen.

Ordered a chow mein and it came lifting, absolutely stinking and unedible. Staff said nothing wrong with it and was unable to replace or refund. Smelt like dead rats. Avoid.

Usually great food. But...ordered a meal on Saturday and it was cancelled by Red Lantern. Disappointed 😞 😥 now wary of ordering again in case it happens again.

Maybe new owners or a new chef, but the quality has unfortunately dropped. Order was 20 minutes late. Fried rice was stodgy, and chips were soggy. We ordered the black bean sauce without chillis, mine had a few, and my wife's had a pile which spoilt her meal. The food is not terrible, but no attention to detail, and average at best.

Ordered meal...went to pick up was asked 6 times what I had ordered...was offered a chow mein which they had made instead as they said this is what you ordered. Anyway not for me anymore...food ok but service is absolute garbage... 2 young people at front of desk totally inexperienced and lacking a customer service .

Food was delicious and delivered on time and hot definitely coming back

Ordered crispy chicken(5) chips and 1 sauce(curry) amongst other things on the order. The only problem is the crispy chicken, chips and curry are all in one tub. The chicken batter is pure stodgy, not crispy at all due to the curry being already poured on and the stodgy batter is far too thick anyway. Plus the chicken is like rubber. Had to bin all of the chicken. Anything likes of this that states crispy, the sauce should be sent separately. And the chicken overcooked or stood too long. We use this place a lot but won’t be ordering that type of thing ever again. Keep sauces separate or give a choice of that on the menu.

Disgraceful place waited god knows how long for food , missing curry sauce with box meal ( sent sweet and sour instead( rang up to be told ‘ I can’t help it iv inly got 3 drivers and none of them are back yet 🙈 said she would get it out asap this was 45 mins ago still no sign so we r eating it dry. Food average , ribs looked like mouse size , won’t b returning .

Waited over 2 hours for delivery. Phoned to ask for a refund and was cut off saying the delivery driver will give me half price, I had already paid online. Should have read recent reviews as seems to have been taken over and happening a lot lately!

Was the best munch box ive had in years, asked for exrta crispy chicken instead of the wings and it did not dissapoint, seaweed was unreal as well, arrived early and was so hot

Whoever has took over shouldn't have. Ordered food wrong food came, also ordered king prawns I'm oyster sauce the sauce looked like really watery gravy no taste. When phoned about wrong size boy husband was asked to complain next time. Absolutely minging.

Tried this place last night got the £8.50 box and at first sight your like hmmmm but it was amazing, great tasting, got a lot for chicken than I expected, one member of staff on while busy then someone came out once the person there had done all the hard work

DON’T BOTHER ! Waited 2 hours for cold,stale food , crispy chicken was like jelly , chips could put a window out . Red lantern was lovely but now it’s Chinese chopsticks I would stay well away !!!!

Placed a order online at 8pm, Order finally showed up at 10.10pm couldn't get through to the shop at all, Rang 16+ times, The food arrived freezing cold & soggy everything had to be reheated but even when it was reheated it was still stale & soggy tasting like it had been sat around awhile, Order notes that were left were not followed & when i contacted the facebook page i just got the same response of "call the store" even though ive told them i cant get through to the store whenever i call. Its a shame cause i was excited to try here after seeing some good reviews but in my own experience i feel like ive wasted £40+. Unfortunately would not recommend.

Ordered at 20.15 arrived sais food would be there by 2100....arrived at 22.20, food was cold , did ring and all they said was all delivery's were out that was at 2100, was a great takeaway but gone right downhill in the last month or so, so lost a customer here

Collected our order tonight, prawn egg foo yung, smoked red chicken, beef and broccoli, salt and pepper box, Singapore fried rice and curry sauce. Was given a few freebies aswell. Front of house lady was so lovely. Clean fresh waiting area. Portion sizes were amazing and couldn’t fault one thing. Keep doing what your doing as we certainly will be ordering again. 5 star, absolutely amazing service and food 👍

Ordered food for pickup waited 5 minutes over the top no issues their ,got food headed home 2 minutes in car so local ,black bean sauce not much taste rice and chips cold,don't know if its new people name change or what but food drastically different from Previous owners ,need to find another good Chinese as the other 2 local ones are just run of the mill as well

Picked up a 14" munch box tonight. Was the best one I've had. And I've had plenty over the years from various places in the North East. That literally topped it. Great value for money. Could easily feed five people. Tasty and great service. Will be back!

Great food chicken curry was lovely and the satay beef and crispy noodles very nice will definitely be returning

If I could leave zero stars I would. Waited over 2 hours for delivery, would not answer the phone.. avoid at all costs!!

Over 2 hour wait for delivery,not answering the phone, cold food when it eventually arrived,used to be a great takeaway, I'll not be using again.

Waited nearly 3 hours for food !! Tried to call to chase 65 times no answer . Food normally lovely aswell so such a shame. ***will not recommend at all ****

First time trying this place. The food was very nice! Big portions as well. Only let down was the prawn crackers. Defo my new local Chinese take away.

Been disappointed last few times at other places ..was recommended by a friend... tremendous food and lovely serve (collection)

For a Saturday night I'm impressed that I didn't have to wait long, 5 or 10min after the order time. Always return to this one as I think quality is above other local options

Gone downhill , Singapore dry chowmein never same each time you try , last twice had no taste very bland won't be ordering again

Great food and service.... One of my favourite Chinese takeaways.

Where do I begin, 2 and a half hours for delivery from a place that is 20 mins from us, Cantonese sauce that tastes like brown hp sauce, overcooked, food(I thought the prawn still had it's shell on, it was that tough). Tried to ring to cancel order and phone permanently engaged, hands down the WORST takeaway I have ever had.

Really enjoyed chicken balls and peking beef.

Noodles were totally raw stuck together so crunchy they were uneatable. Very disappointed my birthday has been ruined never again will I eat here. I wouldn’t even feed that monstrosity to my dog. The won ton soup was also just flavourless soggy cabbage.

Deeply disappointed. Chips and rice needed microwaving (we only live 200 yards from the shop). Given the wrong curry. (Chicken instead of beef). Whoever got my curry. I hope it was better than yours. Watery sauce and no taste. :-(

Great value for money, ordered a set menu for 2 with salt and pepper chips and an extra curry sauce and served 3 adults and 2 children. Would definitely come here again.

Absolute disgrace waited over 2 hours for a delivery still didn't turn up cancelled !!!!never order from here again

Would not even give this a one star rating Horrible service, ordered for collection and arrived 50 mins later and food hadnt even started cooking. Stood for 30 mins took food home and there was curry sauce missing from the order. Food was cold by the time we got back home. Then realised we order noodles and received rice instead. Ordered 5:07 finally started eating at 7:05.

Rude staff and my food was served with jalapeños on it soo I am fuming 😤 soo no more ordering from me RUDE

Sadly going down hill recently, satay chicken was pink inside so ended up in the bin. Used to love it here too

Large munchie box was OK. However there was soo much salt on everything we had to stop eating it. It was like they used a shovel to put it on. Heart attack in a box

Started ordering from this take away as found staff very polite and food very nice and always get good portions for money .

Awful food never tasted anything like it

Food always full of flavour and always hot food is always spot on has to be the best takeaway around would recommend to anyone

Good food, bad delivery, we waited for an hour and a half for delivery, the driver was rude and the food was cold

We ordered food for collection here and didn't have to wait long for our meal. House special chow mein was delicious and good portion size. All good was piping hot, seating area was very clean and the staff were polite and friendly. Location wise nice and easy to find and plenty of parking on the street outside. Only frustration was that payments were cash only, in a time where most businesses are card only this wasn't very helpful. Luckily this was one occasion where we had just enough change in the car to pay, otherwise we'd have been driving around looking for a cash point.

Only gave 1* so i can put review on, Ordered food on Saturday...2 cantonese dishes ...Couldn't eat as all you could taste was brown sauce Nothing like cantonese sauce and other meal was completely wrong .Will not be ordering again ...nearly £27 in bin it was all disgusting.

Food arrived within 15 minutes of earliest time quoted. Nice and hot and all delicious. Plenty of duck with quarter duck and pancakes. Chicken with ginger and spring onions was lovely. Hubbies Foo young excellent. Big portion sizes too. Will be ordering again.

All meals I've had have been v good but Singapore Fried Rice is fantastic.

I really like this Chinese. Prompt and reliably good quality. I go out of my way to get a takeaway from here.

This place made me produce this ungodly load. Would recommend.

Great food and worth every penny.

Best in the area salt and chilli prawns spot on

Always nice food.staff very good when you order on phone

Ordered from Red Lantern a few times now not been disappointed once, food absolutely delicious, delivered on time too. Friendly staff and delivery people 👍

1st time ordering tonight don't order Chinese very often as I'm so fussy but the food from here is amazing and the portion sizes are immense. Will definitely be going back xx

We had salt and pepper box was lovely big portions will definitely be ordering again

Quality of food has declined, they will take your order and tell you it will be delivered in xx minutes, it won't, then they;ll tell you about their problems, avoid, poor service, don't tell the truth about delivery

Had a very good Chinese here to take home. Ordered online to pick up and collect - the food was delayed by about 15-20 minutes from highlighted but when we had the food, it was good and tasty. Duck a little dry for the quarter duck starter but on the whole quite good and would order from here again.

Just had our first delivery/meal from here. Delivery was very quick by a pleasant driver who left at door due to social distancing. Food hot very tasty and mountains of it. Impressed

Just ordered a house special chow main and a house special curry very little meat and only 2 prawns in the whole meal

One of the best in the area, and certainly my new favourite within my Just Eat catchment area, taking the spot from Delicious City, which has taken a drive straight into the Mariana Trench. I digress. Has been consistent and tasty every time I've ordered. Their chief specials are unique, interesting and definitely worth a try! Delivery can be a little long to wait for, but they don't set any false expectations. It''s absolutely worth the wait.

Wish I could give it zero stars. They got the order wrong, when we called to tell them they shouted at us, called us liars and hung up.

Best salt n pepper boxes and salt and pepper onion rings. Did I mention they do lush salt n pepper?

Good selection of regular Chinese dishes together with interesting specials. Reasonable prices and generous portions. Located next to the Old Barrel in Boldon Colliery

Ordered twice from here now and, speak as you eat, both times they have been spot on. Piping hot and good portions. Recommend house special chop suey absolutely lovely 👍👍👍

Over a hour and 20 mins late turned up cold also absoutley disgusting

Food late by an hour and a half and cold tasted like rubbish customer service was terrible

First time ordering from here tonight. Ordered curry box which came with no curry. Gave me a salt and chilli box instead with no sauce . Rang up spoke to a girl who put manager on, after a while told at 7.50 curry would be sent within 20 minutes it's now after 9 and still no curry. £17 down the drain as rest was awful too .

First time tonight, lovely girl taking orders very abrupt lass in the kitchen. Two little girls behind the counter ( and in front of the counter) eldest child very cheeky to the girl taking orders from customers and via the phone. I had to leave and go and wait in the car and leave my son to wait for the food. Wont ever be gracing that takeaway again.

Lovely food definitely going back to this place again.

Absolutely fantastic, portion sizes are insane. Would highly recommend the salt and pepper boxes!

Didn't enjoy it at all very bland not worth the money at all