Rays Fish Bar in Shropshire

Was charged £4 for 2 bread rolls(bap) with butter on. When checked other chip shops average price is about 75p. Disgusting need reporting to fair trading standards

You cannot fault this takeaway - always piping hot, always fresh and always lush! We have never had a poor meal and the delivery staff are always very polite and friendly.

We’ve just experienced fresh fish, clean and crispy batter and perfectly cooked chips from Frydays. You can be rest assured that now they are under new management they are producing new, fresh food. Keep it up Frydays and you will be crazy busy in no time!

My girlfriend placed a order today though just eat delivery time was 1 hour but that’s what it normal is so that’s completely fine delivery driver got here was polite and respectful all good so far and then we get to the food Sausage box - x1Donner meat & chips in a tray x1 Battered sausage x 2 Chicken nuggets x 1 Scallops x 2Beef burger in batter x 1We got all the food out and put it on plates and the smell that was coming from the food was horrendous to the point where by partner said straight up I’m not eating that all the food was burnt and when I started to eat my Donner meat there was a piece of blue plastic at this point I rang the store instead of doing it though just eat they picked up the phone twice and hung up on me the third time he picks the phone up and goes WHAT I explain that we have just had our food and we are not happy with it and that there was also blue plastic in my foodThe guy on the phone says the following to me •Your food is not burnt as I packed it myself • There is no plastic in our kitchen so you have placed it there At this point I couldn’t believe it I didn’t ask for a refund for the food all I asked for was for them to come and Collect the old food and replace it with new food to which he says “Sir there is nothing wrong with the food so we won’t be replacing it if there is such a problem go and just eat and deal with them”I explain I’m not after a refund just the food replacing and then he hung up on me tired ringing back but no pick up this generally the worst customer service I have ever had and wouldn’t recommend this place to anyone To make it even worse I had someone from frydays contract me thought my Facebook account saying he would like to talk about what happened offered me a refund but didn’t want to deal with them anymore so just went though just eat for a refund The person that had contacted me though Facebook started ringing my girlfriends number once in the day and then at 12:30 at night as she had just fallen alseep to which I may add my girlfriend is 6 months pregnant on the last phone call he said this to me “People lie about stuff like this and we will get our solicitors involved in this matter” obviously trying to call me a liar without actually calling me a liar this place needs reviewing by health and safety

nice food , there not always on time though and the food is warm on delivery . but would and will order again

Arrived nice & hot,delivery quite quick,brilliant food,would recommend 😊

Arrived nice & hot,delivery quite quick,brilliant food,would recommend 😊

Arrived nice & hot,delivery quite quick,brilliant food,would recommend 😊

Very late delivery, delivery time put back 20 minutes then food still 15 minutes later than that time.

Very late delivery, delivery time put back 20 minutes then food still 15 minutes later than that time.

Good food and excellent food service

Pizza is a Disgrace for price no filling ! Rip off

Pizza is a Disgrace for price no filling ! Rip off

Tasty food at a good price 😊 never takes too long to deliver....thanks

Tasty food at a good price 😊 never takes too long to deliver....thanks

Food was lovely!! Garlic pizza bread could if been nicer though

The pizza didn't have a nice taste

Lovely food! Would deffo order again :)

The pizza didn't have a nice taste

Food was lovely!! Garlic pizza bread could if been nicer though

Great fish N chips Nice delivery man , and didn't forget my sprite lol

Missed to deliver one item - but great service as always.

Missed to deliver one item - but great service as always.

No happy with my order !! Salad wasn't fresh I didn't get my pop I ordered Dinner meat was hard

No happy with my order !! Salad wasn't fresh I didn't get my pop I ordered Dinner meat was hard

Good food don't expect to wait nearly an hour and a half after ordering to get the food though

Good food don't expect to wait nearly an hour and a half after ordering to get the food though

Arrived nice & hot & quickly,would defo recommend 😊

Arrived nice & hot & quickly,would defo recommend 😊

One word EXCELLENT, thanks guys

One word EXCELLENT, thanks guys

Delivery time was late as didn't arrive at 21.05 food was not nice as not hot

Delivery time was late as didn't arrive at 21.05 food was not nice as not hot

Yummy as always,arrived nice & hot,lovely 👌😊

Yummy as always,arrived nice & hot,lovely 👌😊

Great food,arrived nice & hot,would highly recommend 😊

chips were cold hard and over cooked. batter on the fish wasn't cooked properly was soggy and dougy at the bottom. went straight in the bin. won't be ordering from here again

Fabulous, hot tasty food as always

Great food,arrived nice & hot,would highly recommend 😊

Fabulous, hot tasty food as always

chips were cold hard and over cooked. batter on the fish wasn't cooked properly was soggy and dougy at the bottom. went straight in the bin. won't be ordering from here again

Order wrong driver late never ordering from here again disgusting service

Order wrong driver late never ordering from here again disgusting service

Lovely food as usual,arrived nice & hot,must of been busy though because it took 1 hour to be delivered after order time,will still use again....thanks 😊

Lovely food as usual,arrived nice & hot,must of been busy though because it took 1 hour to be delivered after order time,will still use again....thanks 😊

Excellent chicken tikka kebab meat with chips, super fast delivery too and great for one when there's no minimum spend! Very happy thankyou

Food came after 20 minutes of ordering which was great,I ordered a Pie box 📦 with curry sauce,food was hot,but wish there had of been a bit more curry sauce,will defo order again 👌👍😊

Food came after 20 minutes of ordering which was great,I ordered a Pie box 📦 with curry sauce,food was hot,but wish there had of been a bit more curry sauce,will defo order again 👌👍😊

ordered Kebab meat & chips ... Just got a tray of meat with like half a dozen chips. Won't be going to them again....

ordered Kebab meat & chips ... Just got a tray of meat with like half a dozen chips. Won't be going to them again....

The Ben and Jerry's ice cream smelt and tasted like fish...i'm guessing it's stored beside fish in a freezer? The name might be 'Fish Food' but i'm pretty sure it's supposed to taste like chocolate :(

The Ben and Jerry's ice cream smelt and tasted like fish...i'm guessing it's stored beside fish in a freezer? The name might be 'Fish Food' but i'm pretty sure it's supposed to taste like chocolate :(

Kebab had mostly onion as salad hardly any meat and 1 slice of tomato same with the burger.delivery driver chucked food at me and walked away it's so annoying when you order and pay only for takeaway to add 30 minutes to the delivery time.food was tasty can't knock that and hot just plain.

Kebab had mostly onion as salad hardly any meat and 1 slice of tomato same with the burger.delivery driver chucked food at me and walked away it's so annoying when you order and pay only for takeaway to add 30 minutes to the delivery time.food was tasty can't knock that and hot just plain.

Great food, and remembered my drinks lol

Fish was awesome chips were not a good portion and pizza awesome

sorry but this time not so good, hardly any cheese or mixed salad and it was not very warm. what has happened to paying for extra cheese it does not give you the option anymore, the fish was fine. also the chips were luke warm averill

Pepsi missed off again, is there something wrong with the app ur end

Paid 9 quid plus £2 delivery and got small portions of kebab and a mini fish and tiny amount of chips, won't order again for a while at least

Paid 9 quid plus £2 delivery and got small portions of kebab and a mini fish and tiny amount of chips, won't order again for a while at least

Disgusting. Over a hour for two items; when food arrived was cold accompanied by soggy chips. Will never order from here again.

Disgusting. Over a hour for two items; when food arrived was cold accompanied by soggy chips. Will never order from here again.

Lately my order confirmations are not coming through from just eat until about 12 hours after ive actually eaten the food. This is regardless of which restaurant I choose, I think the issue is with just eat. Only way I know the order is coming is wen I hear the knock on the door

Great food as usually, yet again miss the drink of again , 4 times in 5 orders this has happened

Lately my order confirmations are not coming through from just eat until about 12 hours after ive actually eaten the food. This is regardless of which restaurant I choose, I think the issue is with just eat. Only way I know the order is coming is wen I hear the knock on the door

Food was lovely just took long than expected

Food was lovely just took long than expected

Tasty as always and delivered earlier than planned.

Tasty as always and delivered earlier than planned.

Hi , as normal the food was great, but again they forgot Diet Coke I ordered , it's happened on 3 occasions , still waiting for refund or replacement ones for next order Disappointed!!!!!!!

On can of Diet Coke again!!!!!!!!!!!!!

Yet again no Diet Coke !!!!! Take the biscuit!!!!!!

Hi , as normal the food was great, but again they forgot Diet Coke I ordered , it's happened on 3 occasions , still waiting for refund or replacement ones for next order Disappointed!!!!!!!

Food arrived cold and had to be microwaved. We wrote a note on the order which was completely ignored. Wouldn't go again or recommend.

Food arrived cold and had to be microwaved. We wrote a note on the order which was completely ignored. Wouldn't go again or recommend.

With all that we ordered only thing that was hot was the chips&sausage everything else was cold & didn't taste nice nann bread was soggy&wet pie was cold & didn't taste cooked gravy was lumpy!! Don't recommend

My order was on a Saturday evening so a delay was expected as I knew they would be busy. Received an apology for the delay from both the shop and delivery man, so no issues or complaints in this regard. The wait was certainly worth it. Food was piping hot and great quality as you would expect. I would certainly recommend and use again.

Shocking service. Called up after 1.5hours and they hadn't started making it. No apology over the phone, all they said it we will make it now and deliver asap. Again no apology and not offered money off or anything extra. Will never order from here again. Turned up after another 45 mins later turned them away already ordered and received food from elsewhere. It was only 1 kebab and 1 burger. How can it take that long?

Shocking service. Called up after 1.5hours and they hadn't started making it. No apology over the phone, all they said it we will make it now and deliver asap. Again no apology and not offered money off or anything extra. Will never order from here again. Turned up after another 45 mins later turned them away already ordered and received food from elsewhere. It was only 1 kebab and 1 burger. How can it take that long?

With all that we ordered only thing that was hot was the chips&sausage everything else was cold & didn't taste nice nann bread was soggy&wet pie was cold & didn't taste cooked gravy was lumpy!! Don't recommend

My order was on a Saturday evening so a delay was expected as I knew they would be busy. Received an apology for the delay from both the shop and delivery man, so no issues or complaints in this regard. The wait was certainly worth it. Food was piping hot and great quality as you would expect. I would certainly recommend and use again.

Great food - delivered ahead of scheduled time. Would highly recommend.

Great food - delivered ahead of scheduled time. Would highly recommend.

Love to see frydays back on just eat! Lovely meals always. When you fancy a nice chippy tea who needs to walk? Order from frydays and they will deliver. Perfect food every time.

Love to see frydays back on just eat! Lovely meals always. When you fancy a nice chippy tea who needs to walk? Order from frydays and they will deliver. Perfect food every time.

Food was excellent apart from the fish being a little bit greasy (which it wasnt last time we ordered it). Delivery time was very slow though, over 45 minutes past its due.

Wht I ordered I dd nt get tht is was horrible no taste or nuffin I wil nt Be ordering again from there if u guyz ask for a extra topping n pay for it n not get it aswel n when u rng them up they say we dnt do tht then why dd u charge me for it if u dnt do it. Dnt waste ur money guyz belive me I dnt normally give bad feed back bt this was horrible food tbh

turned up 35 minutes late. and half the food missing

turned up 35 minutes late. and half the food missing

Perfect fish,chips and peas. The chips were plentiful considering we ordered one small portion between us crisp on the outside and soft and fluffy on the inside. The fish was amazing, the batter was beautiful and crispy and didn't stick to the wrapper, lucious is probably the best description and the mushy peas were perfect. Just as good as the last time if not better. Would recommend this chip shop wholeheartedly

Perfect fish,chips and peas. The chips were plentiful considering we ordered one small portion between us crisp on the outside and soft and fluffy on the inside. The fish was amazing, the batter was beautiful and crispy and didn't stick to the wrapper, lucious is probably the best description and the mushy peas were perfect. Just as good as the last time if not better. Would recommend this chip shop wholeheartedly

Wht I ordered I dd nt get tht is was horrible no taste or nuffin I wil nt Be ordering again from there if u guyz ask for a extra topping n pay for it n not get it aswel n when u rng them up they say we dnt do tht then why dd u charge me for it if u dnt do it. Dnt waste ur money guyz belive me I dnt normally give bad feed back bt this was horrible food tbh

Pizza looked a few days old tasted even older - rang up and woman was really rude offered no refund no replacement (not that I wanted another) will never order pizza again from here - chips were lovely - garlic bread was microwave heated rubbery - overall don't waste your money

Pizza looked a few days old tasted even older - rang up and woman was really rude offered no refund no replacement (not that I wanted another) will never order pizza again from here - chips were lovely - garlic bread was microwave heated rubbery - overall don't waste your money

Waited an hour for my food and then when delivery driver got here he thought it was acceptable to park on my neighbors driveway. Food is tasteless and could be improved.

Although it said online our meal was delivered in fact it did not arrive until 20 mins later!

The food was hour and 50 minutes wait? On a Tuesday night? When I tried ringing to cancel or see why it would be so long...I rang 9 times and no one answered half hour later someone answered finally when I tried again and told me my food was on the way???? 45 minutes later my food turned up cold??? Service is terrible, I refused to take the delivery so I sent it back. Never order from here ?? LIKE WHO DONT ANSWER THE PHONE TO THERE BUSSINESS??

Waited an hour for my food and then when delivery driver got here he thought it was acceptable to park on my neighbors driveway. Food is tasteless and could be improved.

The food was hour and 50 minutes wait? On a Tuesday night? When I tried ringing to cancel or see why it would be so long...I rang 9 times and no one answered half hour later someone answered finally when I tried again and told me my food was on the way???? 45 minutes later my food turned up cold??? Service is terrible, I refused to take the delivery so I sent it back. Never order from here ?? LIKE WHO DONT ANSWER THE PHONE TO THERE BUSSINESS??

No food arrived. I want a refund