Based on 162 opinions finded in 2 websites
Based on 162 opinions finded in 2 websites
Opinions
Very careful of this guest worker very rude to customers.
John F . 2023-09-18
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Chicken not properly cooked. Took 25 mins to get food for collection (was told it would take 10)
Daniel Lomholt . 2022-12-29
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Mine and my wife’s favourite takeaway in Rotherhithe , can’t wait to sit in after renovations are done
Roman Shabodalov . 2022-12-22
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Asked for no onions and was given onions everything! I paid 50 quid for vegetables. Everything was greasy with the chowmein literally dripping and i didnt even get the correct items.
AJP . 2022-12-17
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I am a Rotherhithe local and ordered from Rainbow many times in the past and did not have issues. It used to be my favourite Chinese! However, the last time I ordered (4th August 2022) the food never arrived. As the food was over 90 minutes late and the driver had went home for the evening, the lady told me she had to cancel my order and instead to quote my name and address on my next order. When I called today to place my order, the person on the phone told me that the food WAS delivered on 4th August. I provided my name, address, date of order and proof of purchase via JustEat. They refused to accept the order without charge even though I had evidence of my order not arriving. I will not return to Rainbow due to the bad customer service - this is very disappointing as my family and I used to place large orders every week. I now have to find a new Chinese spot! Be careful ordering from here!
Charlotte Killen . 2022-10-02
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The food isn't bad but the service is awful. We ordered food for delivery only for it not to be delivered. We called and the staff apologised and said our next order was free due to the mixup. However when we called 2 weeks after for our free order the staff argued and said they made the delivery etc etc. I will not be back
Dylan Colgan . 2022-10-02
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Food is amazing recommended by my self and my partner staff very helpful wonderful place not more to say
Stuart Nash . 2022-09-23
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Literally our favourite local Chinese takeaway! Very authentic and they always surprise us with extras. Shame we’re moving away, we’ve had some of the beat take outs from here. 👍🏼
Neil . 2022-07-12
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Marvelous place, it's true Chinese kitchen with a selection of classic dishes. Top notch implementation similar to Hong Kong or Shanghai.
Anton Bobrov . 2022-05-13
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We went here at 7pm on a Saturday, on the website it says buffet, go in there, no buffet to be seen. They said oh just tell us what you want and we’ll cook it for the same price. Well I want everything that’s on the buffet….so how’s that gonna work? There was no one in there either, Saturday night at 7pm and the whole place is empty?
Shaney . 2022-04-16
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I love Rainbow 🌈. Lovely food, friendly service and fast delivery! Would definitely recommend 😊
Tina R . 2022-04-08
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Here on the net it says you can dine in. We turned up and no, you can't dine in, apparently because of covid. Seriously that's rediculous, there been more than enough time to adjust their google details etc, it's been over a year of covid now. Very annoyed after coming so far
Ed Loud . 2022-03-13
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Plenty of seating. The staff are lovely and the food was nice but not a big choice. Will definitely go back.
Anne Osborne . 2022-02-03
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Lovely staff, very kind and very well made food! Thank you so much <3 Quick service and no delivery charges in Rotherhithe! My family ordered their black bean veg, chicken kung po, Singapore fried rice and egg fried rice- all well made.
Jo Krishnakumar . 2021-12-29
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So dissatisfied with my take way today as it cost me 16.90 percent looks like I had more for the rice then anything else WILL NOT BE ODERING FROM THERE AGAIN
Nicola Moore . 2021-11-02
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I recommend the buffet although the ice cream tip was once out of the machine mouth watering
DARIUSZ MAT. . 2021-10-26
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Nice people when you order but my God... Way, way, way, way too much garlic in everything. If you want your breath to stink for a month for after you have eaten here....then yes...you are in luck. But this is NOT good cooking. Chinese food should NOT have huge bits of garlic in every dish. That is NOT how you cook you Chinese food. Two stars for polite service.
D. Mann . 2021-10-03
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Went for the all you can eat buffet this used to be great but tonight very disappointing. Most of the trays were empty and food that was there was tepid I asked for duck but it never appeared, it seemed they was filling all the cheaper items like onion rings, chips and mushrooms. We was thinking about having a family birthday party here but after tonight we will be giving the Rainbow a miss. Such a shame.
Chris Benn . 2021-10-02
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Nice food and great customer service.
Paul Thornton . 2021-08-24
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The dumplings were not good, rubbery and dry. The rest of the food was pretty good and delivery was fast.
Genghis Khanhimself . 2021-06-10
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🇲🇫 Accueil à réchauffer mais les plats y sont très bons et prêts en peu de temps. On m'a même donné des petites chips de crevettes en cadeau, ce qui fait toujours plaisir. Les quantités ne manquent pas et les prix sont raisonnables. 🇬🇧 Welcome could be warmer but dishes are really good and ready in no time. I even got prawn crackers which I didn't ask for; free stuff's always nice. Prices are reasonable regarding the quantities.
Charlotte DLB . 2021-04-12
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I ordered a veggie Singapore noodles, satay squid and pepper salt tofu online. The food is very good value and the portion is big. Thanks for the bag of free crackers. From order to delivery, the food arrived at my home within 20 mins. Will order again.
Lydia Wong . 2020-12-27
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Had takeaway from Rainbow Chinese for the first time and loved the food. The egg fried rice is a must have indeed! Dim sum was yummy! Only would have loved if the seasame prawn on toast were smaller so that they became crisper on all sides. They were slightly soft in the middle. Will definitely order again.
Anu Ra . 2020-12-26
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I loved this place the food was lovely it was delivered a bit earlier than the lady said on the phone
Julie Heron . 2020-10-29
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Got takeaway and it was suuuuuuuper lovely and great value! Staff were lovely and even gave a free portion of prawn crackers! Will definitely be back again!
Rachael Duthie . 2020-08-30
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Good restaurant, nice service and food
c whyte . 2020-02-13
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I really enjoy this Chinese restaurant as a delivery. My food has always been very tasty and delivered promptly. The buffet could be expanded. The restaurant could do with a restoration/touch up inside and out.
Ross . 2020-02-08
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Was extremely disappointed I came to this restaurant a few years back and really enjoyed the experience. Unfortunately I was so upset after going here this evening the buffet is £10.99 witch for a buffet is good pricing but upon experiencing the food I begrudgingly handed over the money all the food out looked like it had been sitting there all day and was dried out my partner decided to try the chicken curry witch was stone cold and parts of the chicken in it tasted undercooked by this point my partner couldn't take any more and we decided to pay and leave if I had my way we would not have payed but my partner don't like making a seen. We are now at burger king 🙄
Jade Munns . 2020-01-26
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Though I'm giving it 2 stars this won't reflect the food, that is a 3.5 which is a lot for a takeaway, the 2 stars is for the customer service, the staff takes no responsibility for any mistakes made. If you order online and tick collection pay at the restaurant, the default payment mode is CASH, they refuse to take card, hence an extra 1.99 is required to cash out from the nearest cash machine. If you are not a fan of cash pay online or take 5 more minutes and 1.99 so sort it out. Never again.
vasile palimaru . 2019-11-29
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This is the best Chinesefood ,I have not have for long time, sooo nice ,It's very suitable for me.The staff so lovely ,I will come again soon.
Yo He . 2019-09-07
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Dirty no good people, be careful new staff dirty hands
Don . 2019-08-27
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The food was bad and the beer was out of date and the staff is very rude
alfie manning . 2019-07-28
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Food is awful service is slow buffet has hardly anything decent. Had to chase staff to get a drink. No choices for dessert. It is worse than it has ever been. So very disappointed. I have finally given up on even eating here now. Only took 4 visits to realise it will never be worth the money to eat here. Would be better off spending you money at nisa and buying a microwave meal.
kyle wheddon . 2019-07-06
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The change of management has given it new life. We got a warm welcome and had an enjoyable meal at an unbelievably low cost. They also do take away , so going to give that a try as well.
AG . 2019-06-30
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Reasonable value for money food.Always hot when i have eaten here.
Christopher Fisher . 2019-06-26
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Worst buffet ever. Food looked unappetizing and tasted very bland. A lot of the dishes had run out, and replenishing them was very slow. We passed on the ice cream as the scoop was sitting in filthy water. Not worth the £10.99.
geraldine mahoney-moore . 2019-06-17
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Under rated. Food is amazing. Brillant value for money
Ty Lloyd-Smith . 2019-06-08
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If I could could give this no starts I would. It's either food that has been sitting there for so long it's grown a skin to practically no food at all. Won't go again.
Scott . 2019-05-26
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Food is not good and overpriced
wayne horridge . 2019-04-30
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We just got a takeaway from this Chinese restaurant. We paid £20 the food was not good at all the barbecue pork was very fatty the bits of meat was very tough and tasted like it had been re cooked the duck pancake roll was ok not great the vermicelli was not great it didn’t taste or look fresh landed up throwing it away very disappointing and left feeling hungry.
sandram726 . 2019-03-01
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We were a group of friends and we reached there when they were about to close. We asked if they were still serving food and they let us in even if they had cleaned everything already. Great customer service. Food is nice
S D . 2019-02-23
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Delivered quickly Everything was hot ant moist Really enjoyed the spicy squid The battered prawns were fantastic
jimaharding . 2019-01-30
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Average food. The takeaway buffet after 10pm is a real bargain. If you want quality chinese, go to Surrey Quays.
K C . 2018-12-29
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Totally disgusted with service what food was in the trays was out for to long and cold would of been better off going Mc Donaldsif we wanted fast cold food we used to use this a lot but will definitely not be returning again .
pearlykingjim100 . 2018-12-16
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Used to eat very frequently in this restaurant back in the day when livi g close by. Their unlimited buffet was worth the money. Lots of options to choose from and some stuff (I.e. dumplings) were quite tasty, while so e others were pretty average. Not sure if quality has deteriorated over the years..
Dimitris Giannoulis . 2018-12-15
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UPDATE: The food is not good anymore. Although it has a taste is not a good one. Everything seems rushed. The offering is not great also, they have lots of items but it is really the same with different names. Takeaway or eat in, I would recommend to find some other place. ---- The food is not very diverse and the deserts not really there. But what is offered is good. If you like chinese food this is a nice place. The alcohol is overpriced though.
Radu Micu . 2018-10-30
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Recommended by a friend, quick delivery and nice food! (Still hot)
Peter Nixon . 2018-09-14
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CURRENT REVIEW:- I'm sorry to say that this place has gone down hill, tumbled down in fact, since new management took over recently. It used to be really good. Now it's average, at best. The food is nowhere near as tasty as it used to be. And, the staff are a but dodgy in my opinion. Yesterday (I gave them another chance after a previous disappointing meal), and picking up my food I asked if a certain sauce was included; they told me "no", and tried to get me to spend more money (only £1, but it's the principle!) to get a small tub (when the old Rainbow would have thrown it in for free!), however, when I got home and unpacked the food the sauce was already there. Hmmmn... Left a bitter taste in my mouth, which unfortunately their new menu could not remove. What a shame! MY PREVIOUS REVIEW:- Definitely one of the best Chinese takeaways in London for regular local Chinese food. All the dishes I've had were consistently good. Also convenient locatiol, right next to Rotherhithe station.
Steven Glaser . 2018-09-12
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I used to go to this place all the times for many years. Since just over a year ago, this place has gone downhill so so much. Tonight I went again with hopes that it would improve. But this is really is the last time (really? Szechuan dish with Thai sweet chilli sauce??). The new Chinese place down the road (Albion) is so much better and authentic. Bye bye rainbow.
Shmi . 2018-08-09
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After the new ownership the taste changed a bit. I miss the old owners.
Erhan A . 2018-08-02
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Used to be good twenty years ago, pretty poor now
Bob C . 2018-06-18
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Incorrect order and it was obvious they did it purposely as they were acting weird when they passed me the order. I didn't have the time to check. And who checks if they got the right thing! Most of my order was skin and odd tasting sauce and a dish that was meant to have no sauce. But who cares, they will always have customers! 🤣🤣🤣
the guy . 2018-05-08
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Food and service has got so much better since new people have taken over great choice on the buffet now and food is hot well done new management
Michelle Thorpe . 2018-05-05
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I had really nice experience in this restaurant! Owner quite friendly and food is really delicious~
virginie Tsai . 2018-04-25
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Went here for Mother’s Day 11/3/18 Our first time under new management and the return of the Buffet 🤣👍 Some small substitutes from usual selections, no S&P Squid or Shredded Chilli Chicken but rice and chow mien dishes are more flavourful. Desserts: fruit selection or chocolate Swiss roll...no ice cream machine which was disappointing. Very please to have the buffet back, staff were excellent and even gave us a mother’s day rose at the end, thank you very much.
Gee Parsons . 2018-03-11
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Not good overpriced and poor choices
joe rosse . 2018-02-21
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Unless it changes management again. .. We will never go back. ... Ok if you like Prawn Crackers 😄😄
Brian Allwood . 2018-02-09
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food was ok, but a little on the pricey side
Leor Mizrahi . 2018-02-07
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Had a menu put through the door, never used them before but it is under new ownership, so we thought we would try them. Slightly more expensive than the local competition, on the two occasions we have used them it has been excellent both times. It will now be our Chinese delivery of choice.
Londonchef . 2018-01-17
MORE AT TripAdvisor
Really good food I got the rainbow house special fried rice yummy
caroline mcdade . 2018-01-17
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The worst experience ever!!! Buffet was half empty, only chicken food available. Guy running around and when you ask him where is the other food he would just say- Coming Coming. I had to wait 30min as I wanted prawn dish, never came. On the end they gave me 3 separate prawns on my plate. Obviously they did not want to put prawn dish as buffet as it’s more expensive then chicken. All food was containing onion mostly. I don’t even want to mention front girl attitude. Waste of time and money.
Majkel Berger . 2018-01-13
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Ok is good condition .Nice food .
kin man . 2017-12-31
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I went there twice and I won't be going there again as you wait 30mins for your drink and then it's warm
John Huggins . 2017-12-28
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Rustic decor. Food delivered quickly, quite tasty.
Pawel Madziar . 2017-12-10
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It use to be a good chinese restaurant. I recently visited and its for the last time!The lady serving us was working also as a chef,behind the bar,and taking take away orders over the phone. No problems,but after 25 minutes (we were the only customers)I received my plain rice and 10 minutes later my tofu that should come with rice! At the end we have been charged £70 for 2 adults and 2 childrens (no deserts and no alcohol drinks)VERY poor service and ABSOLUTELLY overpriced food. Not recommended
lukasz labuda . 2017-11-19
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Not even one star the place should be shot down. It's not the old rainbow people New management that rip you off for money
Stacey Leighton . 2017-11-11
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Good variety of food but a bit too pricey for the area and the food.
Marcel Rosu . 2017-10-27
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Had 2 rice and sweet n sour prawn balls and 2 drinks. Was the worst Chinese I've ever had, and I've had a lot!! If u eat here u will have the same regret u wud have if u drunkenly slept with the ugly friend of your crush.
David Milne . 2017-10-19
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Ordered three dishes to be delivered to Rotherhithe Street. Turned up cold after told drive 2 mins away! Won’t use again!!!
miketM9661DW . 2017-10-07
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They over charge, don't deliver what's ordered, use rancid oil and are rude on the phone.
Shevonne Norman . 2017-07-22
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Would not reccomend. Not only was the food poor in quality and over-priced but I was charged for something I did not order and upon attempting to return the item I was rudely treated and refused a refund. Friends were also treated rudely and found the food disappointing and over-priced.
Dougie Chalmers . 2017-06-21
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I enjoined that place,when it was buffet 6 months ago and earlier as I can eat a lot of very tasty dishes,but now for the year 2017 really the quality went down and prices up. Please guys you need to go back to your previous buffet model,otherwise you'll loose all your clients!
Maxim Razzhivin . 2017-05-28
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Service was very quick and friendly. It was very late on a Sunday and they serviced us very kindly, saving our dinner. The quality was average. Soup, cashew nuts chicken and duck were ok but the spring rolls and crispy noodles were greasy.
Sara Ayala . 2017-05-01
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It took 1 hour 30 min to arrive the order and the food was raw.Everything it's changed to this restaurant,no more buffet,the food tastes different in a bad way,the prices gone high.This business it's going down.
Alyna Coc tt . 2017-04-23
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The food wasn't very nice very greasy too much vegetable , the only good thing is the delivery is very quick
Sharon Daniels . 2017-04-19
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I have been a number of times. Inevitably because of early Sunday trading hours. The food here is bland at best, the same 5 ingredients go into every dish, little seasoning except salt is used and just all in told poor quality. Please order elsewhere.
Fred Wildi . 2017-03-12
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This restaurant was so cold we sat with our coats. Really not impressed with the food anymore. I think it has changed ownership recently. No buffet on offer anymore and the special menus of the day were hand written, not very professional in my opinion.
djneal . 2017-03-07
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Went there for a meal with my family very nice food very nice and hot when it came out the staff are very friendly and helpful would defo go back
fional610 . 2016-11-08
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Ordered a takeaway with Rainbow tonight, and it was one of the worst Chinese we have ever had. Despite saying it would take 45 minutes for our order to be delivered, it took over an hour and a half - and this was only after calling the restaurant. The food itself was poor - the portions were small and very cold. The meat was tough and fairly tasteless. Despite this, it was well priced.
Will . 2016-10-22
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Good Chinese buffet, tasty and regularly topped. Works late and is reasonably priced.
Dean Bezlov . 2016-10-18
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This place is going through the motions. Chinese for an English palate and sad to report but no effort made and that shows in the food. Very very very very disappointing. Ok, let's be honest. This place is bad.
X1821UEstevem . 2016-09-24
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This restaurant seemed okay from the outside as it is situated on the main road. It is also located near a bus stop and a train station. The buffet was £9.90 each which seemed reasonable considering the amount of food available. However, the drinks were very expensive with a can of Coke at £2.30. The food was average and for £9.90 I will not be returning. For a family of three (3 buffet meals & 3 drinks) the bill came to £40 which was not worth it. A set meal would have been cheaper with a curry priced around £4-5. Even though the staff were very polite and served us very quickly they were constantly walking around. Even though this shows that they care about their customers it felt as if they were constantly watching to see if we had left any food. If food was left over on a plate there would be a small fee to pay which I deem unfair & unjust.
MissEmilyMc . 2016-08-07
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Most decent chinese in the area, they have never been late on delivery either. Crispy duck and lemon chicken is the best.
Javier P . 2016-05-31
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The food is quite terrible to eat the staff are not very nice people overall Chinese buffet is pants plus they want to charge you 50p for using your bank card for a Bill over £15 don't think I'll be there ever again
C3405TAdavidc . 2016-05-30
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This is our local Chinese, literally 2 mins away so we order a takeaway on a regular basis. We always go and pick it up. We place an order over the phone and then just go and pick it up and we always pay in cash. It's as easy as that. We get a variety of stuff every time but my favourite is the pork and crab spring rolls, they are sooo good. If we have veggie I like the veggie spring rolls and veggie Singapore noodles which is very good and tasty. We've had chicken satay in the past which my husband loved. I once had vegetables in black bean sauce which was really nice. If you are local or passing through then order something to take away. You won't be disappointed as it is very good value for money. You can eat in the restaurant as there is a buffet, but this isn't an option as I live so near that a takeaway is perfect for me. We will continue getting a takeaway.
DD15London . 2016-04-01
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Whenever I'm in Rotherhithe I try to pop in here. The staff are great and still remember me after years of moving away. My partner and I try to make it to the buffet, which offers loads of variation and is regularly refilled with fresh food, which also includes a few desert dishes. Their takeaway is always hot and on time. If we go for a normal sit down meal, favorites include the pork ribs and vegetarian pork (just ask them). Also, nicely priced.
Charlotte Hilton . 2016-03-11
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I went for a dinner with friend of mind to discuss the job. It was quiet, we ordered few dishes to eat, after the meal the next day morning I felt sick. I was worried if it was fresh, never went back after that.
Azamat S . 2016-02-03
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Lovely buffet regularly topped up so not waiting long for anything. Always busy so it's well liked. Booze a bit overpriced but otherwise a good place to go and eat.
Michael McDonagh . 2015-12-31
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Very much a takeaway (although it does have a restaurant). I stopped here on many occasions after a night out to get crispy chilli beef; a dish it does well. Friendly staff and cheap decent quality food.
Ed Nicols . 2015-12-15
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Good variety and good value, been going here for quite a while occasionally and have never been disappointed.
Sylv Harrison . 2015-11-14
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Food was terrible, very bland! Tasteless! AVOID! Mixed meat in oyster sauce, sauce was very watery and had no taste. Chicken was pale and undercooked!
rotherhi . 2015-06-27
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Very reliable buffet at a reasonable price. Clean and fairly welcoming. The choice isn't amazing but is enough for the occasional visit.
Rampikino . 2015-04-19
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Food very very good,good good good good food I like chinese food
Shuoling W . 2015-01-31
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We usually go at weekends and eat from the buffet, which is very good value, large choice of food of a good standard (and usually busy).This time we went during the week and chose from the menu. Cost is slightly more than the buffet but the quality of the food was really good. The mixed starter for two was lovely and there was a lot of it, as were the main courses. The restaurant was very quiet compared to the weekend.We have always found the service good and friendly.
DavidInDeal . 2014-04-30
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I visited the Rainbow recently for the Thursday Evening Buffet. From the moment I entered I noticed a big change since my last visit a number of years ago. The staff were polite but not helpful, friendly or attentive. I was pointed to a table while the waitress went away. She returned and took my drinks order but the drinks did not arrive untill I was half way through the Main Course. -The staff were slow at taking away used plates. -There was no one in sight when I wanted the bill. -Overall a very disappointing experience -This was a very good Restaurant in the past so I hope this was not the new norm I experienced
Skelly Bones . 2014-03-06
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I went here today with the missus & 2 kids! Sunday is buffet day! Staff very nice, place is clean and tidy! Was impressed. All the food I tried was lovely...! And kids ate free as there under 3...! Nice one guys! Cya soon! :0)
Paul G . 2014-01-12
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Great food with great service. I usually order take aways from here but to eat in is just as nice. Would definitely recommend!
katie-sam-p . 2014-01-12
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Reasonable standard of food and fair choice of menu. Buffet nights have a good choice, allthough, if you go in after 8:30 choice is limited and what is left is dried up. Price wise it is good value for money and staff are attentive.
David Rowan . 2013-08-20
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Food here is good and at weekends they do a buffet which is very good value. Wide variety available including several starters soups duck pancakes and main courses. It can get very busy and loud though so not the place if you want a quiet meal
Nilante . 2012-11-13
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I waited literally 30 minutes for my takeaway order of broccoli beef. I sat patiently for about 20 minutes and when I asked where my food was they ignored me several times and then said simply 'it's busy'. There were only 4 tables with people in them, and everyone around me had also been waiting ages and we were all getting agitated. Not worth the wait!
SamanthaRothwell . 2012-11-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I ordered take out from here and as you can see it’s not up to scratch. The food was inedible and ended up in trash. I love Chinese food. Its disappointing to taste bad Chinese food. I ordered a whole duck and got four sides of fried ducks. It was like eating a leather shoe. The chow mien had some sort of weird sauce running through the noodles - like a bland salty tomato sauce. I actually feel unwell now. Even dog refused to eat the duck. Save your money.
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I was very much looking forward to trying out the vegan rainbow dumplings and dishes, as few Chinese restaurants offer such a range. However, my AWFUL experience has compelled me to leave this review in hope that it offers feedback for change or it saves prospective hungry dim-summers from wasting their time and money. I had met my friend on a rainy Monday night for dinner; when seated, we were told we had only 1.5 hours which was fine. The big problem centred around ordering the vegetarian/vegan Dan Dan noodles from the separate Green Menu. The noodles were served with a topping, which after tasting, it made me query it with the waitress. As a vegan, UTTER HORROR to be simply told it was pork mince. The waitress seemed unaware of their mistake, despite my shock and disgust and any rectification had to asked for. We had to ask for the noodles to be replaced with our ordered one, ask for a clean bowl and for the dumplings that were in my bowl to be replaced too – all this seemed to inconvenience the waitress. And simply no apology from the waitress or manager. It’s lucky that this is not a case of an allergy – the staff were inconsiderate and careless towards their customers. To top it off, our bill was given to us without asking, made to pay promptly and clear message to leave despite empty tables around us and no-one waiting. Dinner served with a big cold dose of ignorance and rudeness – what a shame as offering good service costs nothing!