Hutong in Southwark

As always, great food, views and friendly attentive and efficient staff. One of our go to places in London for a chilled and relaxing experience. Good vibe and atmosphere.

Wir waren zu dritt. Die Aussicht ist Super. Für ein Restaurant in dieser Preis Kategorie ist die Hintergrundmusik viel zu laut. Das animiert die Gäste und das Personal auch laut zu sprechen. Man will nicht wirklich länger bleiben als die 90 Minuten die einem bei der Reservierung zu gestanden werden. Schön essen gehen geht anders. Das essen ist gut aber hofnungslos überteuert. Das Personal ist gut und freundlich aufgrund der erwähnten Lautstärke wirkt alles etwas hippelig nervös. Das einem 15% als Trinkgeld automatisch auf die Rechnung gesetzt werden ... ist ein No-go Ein zweites mals wird es nicht geben. There were three of us. The view is fantastic. For a restaurant in this price range, the background music is far too loud. This encourages guests and staff to speak loudly. You don't really want to stay longer than the 90 minutes allotted to you when you make your reservation. There's no way to go out for a nice meal. The food is good but hopelessly overpriced. The staff is good and friendly, but the aforementioned noise level makes everyone seem a bit jumpy and nervous. The 15% tip automatically added to the bill... that's a no-go. There won't be a second visit

Gorgeous view, food is not bad, fried chicken fillet with Sichuan chili was really tasty. Atmosphere can be very noisy, service is so-so. Would recommend for a special occasion just for the incredible view

Table with a view plus our waiter Alex made the evening special for us.

Alex was amazing such a great host!!!!

Alex our waiter was magnificent

Alex was amazing a brilliant and charming host

Alex was our server, he was very friendly and very funny. Created a warm and welcoming atmosphere and gave us good advice on how many dishes to order.

Went there for our anniversary dinner and loved every part of it the ambience, the food ,the service . Would highly recommend the wok tossed chicken as that was the favourite part of our meal. It’s on the costlier side but it’s worth the splurge.

Dining experience was beyond expectations with warm and friendly staff. tasty food items, upscale ambiance and stunning views. Memorable event.

Went for a birthday, a fantastic experience! Shout out Alex!

Love it! Very impressed by management Team Dovile! Excellent customer service, drinks, food and atmosphere!! Highly recommend!

Fantastic experience and food. Recommend sea bass in chili and spicy fried rice in particular.

I haven’t been in London for over 10 years and was excited to try something extraordinary. I was looking for a restaurant with good food and a fantastic view and decided to try Hutong at The Shard. The ambiance was great, food delicious, but our server is what made the experience elevated. Alex was attentive and was there to fill our waters whenever we are near empty. This level of attention to detail is what sets Hutong apart from others.

We attended a surprise 60th dinner at the Shard. The food was fab, especially the roast duck n pancakes. The atmosphere was great in our private room.My sister in law really enjoyed her birthday. My only complaint is the low lighting in the female toilets. It was quite difficult to see your hand. You couldn't check your face in the mirror. Management of the restaurant, please put proper lighting in the ladies' toilets.

Alex was the best waiter ever! He made our night with his kindness. We had a great night at Hutong

Alex was amazing and attentive, best service

Alex was attentive and friendly. Orders were accurate and prompt. A genuinely pleasant dining experience.

Rating: ★★☆☆☆ The food at Hutong was decent—though be warned, most dishes are quite spicy, even if you request a milder option. The Peking duck was the highlight, truly top-notch! However, the service left a lot to be desired, particularly from one waiter, Ayup. He was rude, dismissive, and lacked basic communication skills. His attitude was completely out of place in a restaurant that otherwise has friendly staff. It’s such a shame because the overall vibe of Hutong was fantastic, but Ayup’s presence really detracted from the experience. If you’re planning to visit, just avoid him—trust me, you’ll have a much better time.

I celebrate my birthday in there last April 13th group of 5 girls and we really enjoyed it. The manager. Same to see us to ensure us we all okay and the food is good thank you so much .

Unique spot for dinner with views, higher price than average but worth to try. You can also dress a bit more casual. They have a vegan/vegetarian menu for 75£ and everything was delicious. Would repeat sometime.

Stylish restaurant with an unbeatable view. The food is excellent. I can absolutely recommend the Peking Duck. Service very attentiv and friendly, everybody. Before and after dinner you can go to the bar which offers the same stunnig view. Great place to spend an evening as couple or also as bigger group. Reserve well in advance.

My family was given vouchers as a condolence gift for the passing of my late father and we decided to use it on a brunch at Hutong. I was particularly anxious given the complexity around booking for a group using these vouchers but Hutong not only accommodated all 8 of us (including my two children), but they surpassed our expectations in terms of service and being incredibly welcoming. Not to mention the tasty food and gorgeous cocktails, and the views go without saying. It was a memorable occasion for all and my Dad would have loved it. The manager was very attentive and a brilliant asset to the Hutong team. 5+++ stars.

Very tasty food, lovely view and ambiance

Very funny experience at 胡同 HuTong as a returning guest this time. Especially the experience dealing with the restaurant manager Maria. Definitely will not come again. We will choose other restaurants at the Shard to have a good view next time, not Hutong.

We went to huntong for a friends birthday and they made it so special. Alex our server was very attentive and made the experience one to remember

The restaurant is beautiful and the staff who served the food and on the front desk were fantastic. Sadly most of the food was cold and lukewarm at a push, the calamari was meant to be cold but was inedible as it was like chewing an old tire, they did take that off the bill. We ordered a bottle of Vinho Verde and was given a bottle of albarhino, we questioned it and was assured it was the wine we ordered, it was not! We were only charged the price of the Vinho Verde and we weren’t too put out. The duck on the other hand was an absolute joy, it was amazing. Overall we still enjoyed the beautiful views and the atmosphere but the food was a major let down and was definitely not worth the extortionate amount of money.

Enjoyed our brunch. Good view and an even better service from Anna Lisa.

Alex is very helpful, kind, and attententive. I plan on returning to Hutong Shard because of his hospitablity. More than the food are the waiters and staff that keep this place running and Alex is a testament to the core values, mission-vision of the restaurant

Customer service was amazing. From door to being served. Alex was incredibly friendly and provided excellent service, regularly checking in on us to make sure everything was perfect.

Amazing place with very authentic flavourful food. Alex provided us an amazing service and made nice recommendations! We had an amazing time here, we can only recommend the place!

Tourism restaurant with a few. The only restaurant in the world to ask you to buy more food when the bill with drinks and dessert is already 160 pounds. They may as well sell tickets.

Love this place. I always have amazing service. A very special place. Great Food.

My son and I went to Hutong at the Shard while on Easter 🐣 City break. We had the Skyline Menu which means you get a window seat with Panoramic View of London City / River Thames etc. Nana was our waitresses, she was great. Skyline set menu food was lovely, you get 2 glasses of Champagne 🥂 with it , we swap 1 champagne for Mock-tail for my son. Relaxed atmosphere while having your lunch with lovely view. The manager Alex at Hutong is friendly and attentive. We had a wonderful experience at Hutong Shard. Highly recommend. 15% gratuity added to bill. Over all, amazing to be having your dinner high above London city / River Thames. Gillian that book our reservation n the phone was friendly and helpful. Toilets very clean. Lovely decor In restaurant / bar and through out.

Food was excellent but none of the dishes were served hot. We as a family were there to celebrate a special 18th birthday and was asked to finish up after an hour & fifteen minutes as in the next half hour there was another reservation. I understand but we were in the middle of eating and just felt pressurized. Ambience was beautiful. However , I would like to highlight that being such a prestigious organization I think having a buffer of half an hour between reservations must be considered. Honestly even though a tiny single tart was brought in the end for my son, we just felt under pressure towards the end to just get over n done with and leave. Thank you.

Fabulous experience and food. It costs a bomb but it's worth it - not just because the food is spectacular (go for the duck - it's incredible), but because the service is excellent and the view is to die for (we were one table back from the window and it was still great). We went with our teenage children and they thought it was amazing. We all had a really special evening. Next level cocktails too. We will definitely come back here.

Nila our server was delightful and very attentive Food was great and views are spectacular

Annalise was amazing. Adding to the atmosphere

Alex was amazing so caring and made us feel so comfortable. Thank you so much for this amazing time.

The most amazing views in London were seen from this restaurant!!! The food was delicious and the atmosphere was unmatched.

Fabulous views. Pricey but I guess it's coz of the view. Food wise was good but not great. Had the Peking duck, some dim sum, mapo tofu and spicy soft shell crab. My favorites were the tofu and the crab .

Alex our server was brilliant !! He was very friendly and helped sort out our order with the voucher we had. He was brilliant and very personable with us all evening. My wife and I had a lovely meal and I always feel an experience is always down to the food and the quality of the service. I would like to note that when we arrived we were given our menus by a (I’m assuming a more in charge member of staff with a blonde hair and beard) who we asked a question about a cocktail which was included in our voucher, he proceeded to say he was asking about it to which he never came back to us. Fortunately for us Alex rectified this question we had straight away when he came to take our order. This however did mean we ended up with our wine pairing and cocktail at the same time as our starters appeared.

We had an amazing night especially for my birthday all up to Francescos proffesionalism friendly and funny manners!!!

Came here and had epic lunch Pricey, but worth it given the gorgeous view, lip smacking grub and good service. The restaurant does their best to set you up with a table by the window which makes for a really pleasant, bright dining experience with a view of ol' London town. Set menus offer a ton of variety and won't leave you disappointed. The Peking duck is sliced up in front of you and was banging. Recommend the beef tenderloin and the lobster dumplings.

Beautiful location, breathtaking views, amazing service by the team and great food. Thanks for making the night special.

Alex served us and was amazing. Very responsive and affable

We had a great meal and the view is amazing! The service was also great and our waiter Alex really looked after us. Thank you we will be back!

We as a family of 5 had a fantastic experience at Hutong. Great place with perfect ambience suited for the evening. Service was spot on and went one extra step to accommodate additional requests. The food is fantastic and well balanced in terms of taste.

Food was absolutely delicious, the views spectacular and Alex was extremely attentive and friendly! Will be coming back soon

Delicious food along with beautiful views, I’d like to give a big thanks to uncle Alex for his amazing service!!!!

Alex was great host and we had a fantastic time!

A very lovely evening with a view of London’s skyline! Wonderful experience overall.

The Dim Sum was fantastic. The sea bass was nice but definitely not for six people.

We celebrated my husband’s bday at Hutong at the Shard. Beautiful experience but we’re disappointed with the drinks . My husband ordered a Kir Royal n was given a drink with flat champagne. He had to point it out n was given a fresh one n not charged . They shouldn’t have served a flat drink in the first place. What’s sad about the whole experience was they just charge for the surrounding - the fact that we are in the 33rd floor . The food nor drinks was value for money . Service was excellent by Dharshan .

Very disappointed with the "Freeflowing" drinks package. Service slow and when ordering 6 glasses of red wine and 1 white, we got the opposite and when ordering the same later, the same mistake was made, which meant a long wait between the drinks! Service was very slow and we were all surprised to be charged an extra £90 because we passed the 90 minutes, whch did not take into consideration the mistakes made. Had we known that this would have happened, we would not have ordered that package. The food was as last time, excellent!

Haven’t been there for more than 5 years, I knew the view will be stunning given i went on a sunny blue sky Monday but was not sure how the food was. For two of us we went for a Bei Fang Dim Sum menu (for one) and the set lunch for one .. it was a great suggestion as our server reminded us that we could mix and match. Everything was perfectly done even for a local Chinese. It is not your every day dim sum place but i would say it is worth the effort and money especially if the weather is good. Better than paying to go up the viewing point. Our server Darshan was good, attentive and friendly. Highly recommend especially if you have out of towner friends visiting and you can combine this with a tour of the borough market.

Fantastic venue & we enjoyed an awesome family birthday celebration! Gabi was looking after us - she was absolutely super & had great tips/recommendations. Thanks 👍

Fantastic service, great food, fabulous views, and free flowing Prosecco. What’s not to love

The fried rice was absolutely delicious. Some of the mains feel over priced but over all enjoyed my meal. The ‘spicy’ food is nowhere near as spicy as advertised. The atmosphere is stunning.

We had a booking for a 3 with a note that we are celebrating Son’s 19th Birthday At the time for a desert i asked the waiter if we order 2 deserts to have a candle with Happy birthday to one of it, but he said they know we had a booking with a birthday and we will have a complimentary cake from them. one desert was served and No BD cake came at all. we asked the bill and nothing. Any “high end” as you call your self would not fail on serving this.Our waiter despaired and after we called the manager they brought one petite bite with a candle just to fix the problem. this left me with a very bitter taste of the experience. we came for my son’s birthday. the service was beyond unacceptable. Any Michelin stared restaurant we would pay the same bill +£300 and with way better service than what we got here. dishes were served from left or right, when we asked for cutlery they gave us forks only, but no knifes. removing the empty plates were cross me while i was having a sip of a water. this will be a service on a level of a fast food restaurant. I will post this in all social medias and as a person working in high end Hospitality i am greatly disappointed.

10/10 dinner. If you’re looking for a way to try multiple dishes, I’d recommend the skyline dining experience! Alex was our server and he was truly amazing and so welcoming.

Had an incredible experience at Hutong! The food was absolutely delicious—beautifully presented and full of flavor. The view is stunning, but what really stood out was the exceptional service. Our server was warm, attentive, and made the evening even more special. Highly recommend for a memorable night out in London! We did the skyline dinner experience and it truly was an incredible view and my favorite part of the trip

Great food and great service. Came here for our anniversary and Alex provided brilliant service. Would 100% recommend!

Food was nice and window table had a good view. Service wasn’t great, the waiter was abrupt and elbowed my wife in the shoulder when he was taking the food away. As it’s £80 minimum per head and we’re both alcoholics in recovery we had to spend all of this on food, not drinks, the table looked like a banquet feast. Of course we couldn’t eat all of this in one sitting (1 hour 45 mins reservation), my wife eats little and often and I have an eating disorder so we asked to take some home with us - this was met with huffing and puffing and not all of it was put in a bag for us to take away. On a separate note you could see the HMS Belfast which was nice. Bill was huge so wouldn’t recommend if you’re affected by the cost of living crisis, thankfully my wife is well paid. Happy birthday to me.

Cynthia was great and really helpful

Had an amazing time at Hutong the food was lovely and the views were great. Alex gave prompt and exceptional service and even threw in a lovely surprise at the end. Would deffo recommend!

Lovely atmosphere and great food. A massive thank you to our waiter Alex who gave us laughs and great service!

Had a wonderful evening with family, thanks to our waiter Alex! Lots of laughs and great food, will be back soon :)

We had an incredible time at Hutong. We went for my sister's birthday and the staff went out of their way to make it extra special for her. The view from our table was stunning!!!! And the food was all delicious including the Peking duck

10/10 experience - amazing food, service and atmosphere

Food was delicious, atmosphere was very classy, and exceptional service from our waiter Alex! Attentive and very humorous.

The views obviously are stunning but the food was terrible. We had the brunch menu where there was a variety of different starters - the chicken was bland, the beef strips were just hard batter pieces, the mains were also very disappointing. Majority if not everything from the brunch menu were either lukewarm if not room temperature - all mass produced waiting to go to a table, the beef was rough and tasteless, sweet and sour chicken was savoury with no soury or that sharp taste. I must admit the dumplings were not bad and the rice and noodles were also quite edible but overall the quality was rather disappointing. Fish was cold, omelette was cold... If you come here for the views go to a bar instead if you want nice Chinese food even the cruddiest Chinese restaurant in Chinatown serve better food than this. This place was a novelty. Service was also slow, waiters unattentive. We ordered a 3rd bottle of water to wash down the food but it never came so when they tried to charge us we told them the bottle never came and they just said oh right, we'll take that off - no apology. They seem very fake with their "smiles" and unwillingness to help. Definitely do not recommend and definitely won't be returning.

Fabulous place, excellent food, we had to wait despite the reservation but they immediately made it up to us by offering us a prosecco, not to mention Fra who was our waiter who was simply fantastic, friendly and kind, super recommended

Alex was fantastic. Very friendly, entertaining and engaging. He suggested some tasty dishes that we thoroughly enjoyed so we’ll be coming back to sample more. Highly recommend!

Alex our waiter was amazing. So funny, helpful and gave us great tips on the menu. Will be back again soon.

Lovely restaurant with great views. The dum sums were delicious! The food is amazing some of the dishes in the main is a bit on the pricy side for what you get but still very tasty. Alex our server was delightful! He checked in throughout. Thank you

Just stunning London views and great service. Although the food can improve

The food was amazing as well the service from Gina.

Great experience, Great Food! Darshan was amazing, make sure you ask for him

For such an important date the service was terrible. We weren’t seated for 45 mins after our arrival. Very little communication and then not offered our welcome drink either. We then were told we had to have our main with our starters as the kitchen was closing!! Overall I think there should be some kind of vouchers provided so we can Experience the restaurant when it’s not over booked!

The service was very good. The sever Alex was very nice

I had a really great experience at Hutong! The food was delicious and fresh, with every bite tasting amazing. The staff were super friendly and the service was fast. The atmosphere was cozy and relaxing. I can definitely see myself coming back here again!

Alex was very attentive and humorous. Also, he met all of our demands. 10/10

I made a reservation, but there were too many people, so I waited at the bar. We had a beer at the bar and were seated in the restaurant. The Beijing duck was delicious and the portions were large

Alex was great. We had a wonderful time. His recommendations on what to order was great and the food was wonderful. He was a great waiter. Would highly recommend the egg plant tempura.

Ambiance was 10/10 thankyou to Alex for making the evening so special. Amazing service

Food was amazing. Service could be better and the table felt tight. However we will go back soon

The service was slow for our dynasty brunch we only had two hours. By the time we had a starter and order a second starter we were sitting for 45mins waiting they then brought us our starters with our mains and overwhelmed table which was not good , we realised our mains where sitting on a table behind us for 20mins whilst we where waiting the beef was cold they reheated our food and brought it back. The mains were not sharing but they brought them out as a sharing plate which doesn’t make sense as. The noodles , the beef was cold ,to also mention that the pork dumplings were missed when we had our starters. It was a shambles .

Had an amazing experience at Hutong, made even better by our lovely waiter, Annalisa. Her attentiveness, warm personality, and excellent service truly elevated the evening. From great recommendations to ensuring everything was perfect, she made us feel special throughout. The food and views were fantastic, but Annalisa’s service made it even more memorable. Thank you for a wonderful experience!

Wine was unreasonably expensive for average quality.Food was tasty but the portions were very small.Spectacular views and friendly service

Loved my experience with Alex! He was wonderful. He took lovely photos of us, was very pleasant, and also had his joke book out! The food was amazing as well as the atmosphere. 10/10 would recommend. Thank you Alex!

The service was excellent and the interior is amazing. Alex was very attentive and welcoming.

I came here for the brunch menu with a friend and it was fab. We had a great table/view and free flowing drinks. Our waiter Alex was super helpful and friendly, and made a special effort with a little birthday surprise!

Our server Alex was professional, friendly, knowledgeable and all round great person. You’ll be in good hands if Alex is looking after you.

The place is really nice with a great view. Alex was very helpful!!

Brunch was great and good value for money! Alex took really good care of us.

Our Server was amazing she was friendly and super helpful with the dishes and what was the best choice of food and she was attentive and nothing was too much for her. The ladies on the greeting desk made us feel welcome and wished us a Happy Anniversary. The food was amazing everything was cooked near perfect the vegetables in milk was not to my taste but they were beautifully cooked and were lovely and to a superbly high standard.

4.5 if there was an option. Most of the dishes were absolute quality and worth it as the prices were high. The view was spectacular. Highlights were Halibut soup, wagu beef and crispy prawn rolls. One lowlight was a crispy beef starter which was very disappointing compared to the rest. All in, a very enjoyable meal. Staff were excellent and accommodating.

Waited a long time to be seated while others before and after us were immediately seated, we can only wonder why? Our request for a window table was declined despite the fact tables remained free when we left. Did not feel welcome.

You really feel in another world