Based on 13.348 opinions finded in 5 websites
Based on 13.348 opinions finded in 5 websites
Opinions
Amazing food and views. Their Dim Sum is fantastic. Our server Alex was friendly and attentive.
Jason C . 2024-11-19
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Food was great, I come here regularly but as we had a private dining suite the waiter was dedicated to our booth but was not around most of the time. I understand there is other tasks to do but management have to ensure this is met at all times. The waiter was great, smiley and polite but the management of Hutongs structure needed to be tweaked but overall 5 stars. Fresh food and cocktails ⭐️
rahul sharma . 2024-11-19
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I loved every minute of my experience at Hutong, we were served by an Italian waiter who made our experience the greatest!
Paola Moura . 2024-11-18
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Food, Staff and view are excellent.. disco and tecno music at lunch. Maybe nice ambient or oriental sound would be better. Good Overall experience. Would recommend.
Mark Anthony Buque . 2024-11-18
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The service was extremely slow for brunch where you are meant to have feee flow drinks. We ended up having 3 rounds. The food was very cold. We all ordered beef sauce and instead of everyone having their little bowl. They put everything together and asked us to share as a table of 6. Which was unfair. The brunch is quite expensive and we was expecting better. Our waiter was also very abrupt and not accommodating. I went for my birthday and unfortunately did not have a good time.
Chantelle Ahenkorah . 2024-11-18
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Food was delicious and our waiter was amazing, would definitely go back, Atmosphere was beautiful but just a little too dark for me as we were unable to get good pictures for my partner’s birthday.
Abi Aje . 2024-11-18
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Alex was amazing he made our anniversary a day to remember!! We will be back !
Katrien Grobler . 2024-11-18
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The only thing better than the view and the food was the service. Alex and the whole team made my parent’s anniversary so special. Such a memorable experience, thank you!
Marie Baverstock . 2024-11-18
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I had an absolutely incredible experience at Hutong! From the moment I stepped in, the ambiance was amazing with its elegant decor and stunning views of London. The service was impeccable, with staff who were attentive, knowledgeable, and genuinely welcoming. It’s clear they care deeply about creating a memorable experience for their guests. Highly recommended and can’t wait to return!
LOV London LTD . 2024-11-18
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Great view and atmosphere Gina was lovely to us and very helpful.
zaid alattar . 2024-11-18
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Gina was exceptional and the food was delicious! The views are insane!
Kat Wilson . 2024-11-18
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This place is such a waste of potential. The location and atmosphere are a 10/10 but the service and employees?? 1. We were there on time and had to wait 10 minutes to be seated which is totally fine but when we wanted to order dessert the waiter tells us that we don‘t really have time left to do so. Normally, we would still have 20 mins left. There‘s a rule that you have to order for 80 pounds per person minimum which is also okay but then let us enjoy and give us the time we need to eat. 2. We were three people and one of us is vegetarian + alergic to mushrooms. Every vegetarian dish (almost) included mushrooms. We kindly asked to make the dishes without mushrooms, the waiter asked the chef and came back to us but after that he completely had an attitude. 3. The man working in front of the restaurant wouldn‘t let us take pictures properly. First he told us that we can’t it was okay, later on we found a spot where everyone takes pictures, as we are taking them he asks us to go away because he wants to take pictures of others (its okay to do so but everyone has to wait for their turn and it was finally our turn and he ruined it) 4. The food in general tasted bad. Everything. Not just the vegetarian dishes. They use terrible sauces for the food. Also they don’t include a lot of ingredients which are in the food to the card. Completely weird. 5. It was a birthday dinner and the other 2 tables who had birthday dinners as well were treated much better than we were just because one was vegetarian and alergic to mushrooms.
Jasmin Munar . 2024-11-17
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Great food, good service, fantastic views. Pricey but worth it for a special occasion.
Duncan Brown . 2024-11-17
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Wonderful evening! Great service & food was amazing!
Mary Bickett . 2024-11-17
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An amazing taste experience and the wine recommendation was spot on.
John Peter Kennedy . 2024-11-17
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This was more than a meal. This was an experience I will remember for the rest of my life. Our Italian waiter, whose name escapes me at this moment, was a firecracker of the evening and made our day. I've been to hutong before, but not like like this. Set menu and lots of wine, recommend this place every day of the week.
Sigurd Sundland . 2024-11-17
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food was ok but the service was not great. we kept being rushed and interrupted.
Haitham Bou Ammar . 2024-11-17
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The food was delicious. Lovely atmosphere, friendly and welcoming stuff.
Kristina Peciuliene . 2024-11-17
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Food was amazing and big portions of food. The waiter Alex was very nice and cared for our every need. View was amazing and was a brilliant evening to spend my birthday on and even got a little surprise desert.
TTG Hxvoc . 2024-11-17
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Alex was friendly and accommodating. The food was amazing and filling and he brought out a surprise birthday celebration. Amazing!
Brooke O'Shuaghnessy . 2024-11-17
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Food OK, service OK. Felt less rushed in McDonalds drive-through. Ultimately too busy & service suffered. Want you to buy unlimited drinks packs, then you struggle to get served. You pay for the location
Paul Leaver . 2024-11-17
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Perfect place for my parent’s anniversary lunch. Food was delicious, amazing view and fantastic service from Alex! Would definitely recommend 🌟
Rosa Baverstock . 2024-11-17
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Great service, nice atmosphere and stunning views, however, for £100 per person you don't have a bottomless experience, we were allowed 6 drinks and there were only 5-6 drink options. The starters were great but the noodles and rice were very bland, no flavour, a chinese takeaway is more flavoursome. If you want the bottomless brunch it's an extra £60 and I'm sorry it's not worth the money. I would go back to Hutong but for a standard dinner.
TRIPPLE O . 2024-11-17
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Expensive food compared to quality. way too big piece of dried chilli in several dishes. No sauce in the dishes. Good Peking and good view.
Therese Monberg . 2024-11-17
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Amazing experience! The ambience was lovely, the customer service was 10/10, and the food was absolutely perfect. I even got the window seat I requested—thank you, Hutong staff! Can’t wait to come back!
Karen Rodgers . 2024-11-17
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Starters were amazing - main courses werenot so good as waiter completely told us the wrong explanation of the meaks which we did complain about but still got charged fll prcie and £41 service charge - please try to do better
Sue Reynolds . 2024-11-17
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Really wonderful setting with glorious food and wine. Staff were really attentive and made our Brunch as enjoyable as could be. Many thanks to all.
Antony Robinson . 2024-11-17
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Fabulous bar tender and service - with a view to die for
Zilla Balfour . 2024-11-16
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It was one of the worst experiences I've ever had. The staff didn't seem to understand what was wanted from them and showed no courtesy. Additionally, the waiters had no idea how to set a table properly. I have rarely experienced something like this and will definitely not come back. We were also rudely told that the minimum consumption was £80 per person, even if we had ordered less.
Eva Ul . 2024-11-16
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The whole experience was amazing and was made extra special by our waiter Alex.
Charlie . 2024-11-16
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Alex was our waiter and was excellent
Tamara Clarke . 2024-11-16
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Visited with my girlfriend today and had a great experience, the food was superb (can recommend pork and duck!) Server Alex was very friendly and attentive. Would love to come back!
Joseph Harper . 2024-11-16
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My friend and I stopped into Hutong for a few quick drinks and we were blown away by the beautiful views and the most amazing service. Giorgio found our party a table with amazing views that made for great pictures and a wonderful experience. Can’t wait to come back again.
Marcia Poyser . 2024-11-16
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Great food and obviously great views, 5* to Alex our server too! Friendly, helpful and knowledgeable of the menu. Cant wait to return, Alex made our experience.
Simon . 2024-11-16
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Very nice restaurant at The Shard/London with fantastic views! Very extensive menu and wine list! Enjoyed it very much!
Ralph P . 2024-11-16
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It was a great experience for a business dinner. My client got impressed by the views and service. I will defintely go back.
Alejandra Ribas . 2024-11-16
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Very bad experience at the beginning I was escorted by a lady to the table who was super rude and had ruined my day at the restaurant … had a very bad experience in my special day very bad customer service…… Would never wanna visit again …..!!
IAMLESTERSTUDIOS UK . 2024-11-15
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Alex was amazing, nothing was too much hassle
Kayley Harlow . 2024-11-15
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Alex looked after us so well. He made our evening!!!
Maddy Bashall . 2024-11-15
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Excellent food and excellent service from our waiter Alex. Would recommend and come again
Matthew Hollis . 2024-11-15
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We requested table by window and the staff said people want to have window experience sit by window that made me feel not welcomed never felt like that in any restaurant that made us feel small in front of other customer I want to know what customers are giving and we not able to give first contact with this restaurant made me put off and food was rushed in we couldn’t relax table was too too small we had food falling around no one came back to ask for another drink we really had worst experience and will not be going back ever
Jagjit Virk . 2024-11-15
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Lovely experience. Very friendly wait and reception staff. Views are obviously fantastic. We had the set Azalea meal and all of us left satisfied.
Marc Kirsch . 2024-11-15
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Amazing Asian food, very good quality. The place is very cozy and clean.
THE EXPERIENCE GUIDER . 2024-11-15
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Alex was serving us and was fantastic. Food was amazing.
Jacqui Andrew . 2024-11-14
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great service and thanks for making my wife feel special on her birthday !
DJ Rohan . 2024-11-14
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The food was fantastic and the views are stunning!
Kathy Turner . 2024-11-14
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We had an unforgettable evening at Hutong. From the moment we arrived, we were captivated by the stunning view of the city, which set the perfect ambiance for a romantic night. The atmosphere was calm, warm, and beautifully romantic, making it feel like a little escape from the city. The food and drinks were exceptional – beautifully presented and absolutely delicious. We especially loved the crispy deboned lamb ribs; they were a standout! The timing and pacing of each course were flawless, just as we requested. Alex, our waiter, took special care to ensure everything arrived at the right time, allowing us to enjoy a leisurely pause between courses. A big thank you to Alex for his kind, warm, and genuinely funny demeanor, which made us feel at home. His attentive service truly made the night feel personal and memorable. Hutong is worth every bit for a romantic evening, and we can't wait to come back!
Sebastián del Campo . 2024-11-14
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Amazing views, beautifully decorated, service was impeccable. Some of the dishes were perfect (Peking Duck and the fried noodles, also the dim sum). A couple of dishes were a bit too heavily fried and too oily - the prawns and lobster.
Juliana Oliveira . 2024-11-14
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Lovely lunch served by a lovely Alex. Food was delicious and a real treat
Anna Maggs . 2024-11-14
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Just attended the bar so no food
Anne “Anne” Wilson . 2024-11-13
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This is a real experience. The atmosphere and view are spectacular. The food is excellent.
Robert Darling . 2024-11-13
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I booked for my birthday and was very pleases with the service and food! 10/10 all round!
Raushana Hill . 2024-11-13
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Food and ambiance absolutely amazing. The view of London is absolutely stunning as well
Joy Dedeku . 2024-11-13
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Enjoyed a nice meal for my wife's birthday, terrific view. Ayub was very attentive and kindly took some photographs of us as a momento.
Colin Barbour . 2024-11-13
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Alex was an amazing server. Very kind and amenable, food was amazing and view to die for
Mimi PM . 2024-11-13
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Lovely. I scheduled for tomorrow night by mistake and still was accommodated. Alex was our server and could not have been more lovely, patient and helpful. Experience was tops all the way.
lisa pelton . 2024-11-13
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An incredible experience! Delicious food, original cocktails, beautiful interior design and a window table with a stunning view of the London skyline. However, a real highlight was the truly wonderful team of staff who made us feel welcome and who made sure my fiancé enjoyed an unforgettable birthday. Thank you!! (Ps. probably the best toilet view that I've ever seen in London!)
Liberty Butler . 2024-11-12
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The food not as good as expected, at least it’s not worth the price. I can tell, it is the one of the worst wagyu beef I have ever had. I can still smell the stink of beef a bit. The views is not bad. But if u ever tried the authentic fresh made Chinese food, you will know how mid this restaurant is. By the way, it is not authentic taste of Peking duck, literally scam.
吴吴好 . 2024-11-12
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The service was really good especially by the staff- Buba and Lawrence.
Daksh Gaba . 2024-11-11
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Booked the Dynasty Brunch at Hutong to celebrate our anniversary. It didn't disappoint - food was excellent, service friendly and efficient, and the drink kept on flowing!
Lisa Trotman . 2024-11-11
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A lovely birthday celebration for our son’s birthday. Fantastic service and food. The views are stunning. Thank you
Helen Noakes . 2024-11-11
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I am gluten free and rice intolerant. They had very few options for me. The food was very unimpressive and extremely expensive. Drinks were great. The view was amazing. Service was good.
Grethe Fremo . 2024-11-11
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Well what can I say - I haven't yet been to the restaurant and my impression of it is already poor. I called today to confirm reservation for next week and the person that answered the phone (female) was rather abrupt and curt. As a result I have read some of the reviews on here and lots are commenting on the poor and unfriendly service which matched my experience just nie. These reviews have had a response from the restaurant however clearly not much has been done about it. I am seriously considering cancelling the booking and going elsewhere 🤔
H D . 2024-11-11
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I came here for my birthday Frankie and Alex were both lovely hosts thank you very much
Isaac.600 . 2024-11-11
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Food was good but i’ve eaten better chinese in london. You’re obviously paying for the view. Our waiter was nice. Bad points- the whole place has air con on so high i was shivering the whole time even asked them to turn it down but they couldn’t. there was literally a breeze going down my back so by the time they brought all the food out at once it was dry and cold with in minutes. Lambs ribs were bone dry and cold so we had that removed from the bill. I’ve been to lots of top restaurants in London as i live here and when your paying 300/400 pound you expect so much more
Lillybelle Louis . 2024-11-11
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We arrived for a birthday celebration. The restaurant had allocated us a window seat, which was great - but right next to a live DJ and speaker. It was too loud to hear each other speak, so we had to move to a different table. I felt the DJ was a nice touch, was fun, but the music vibe was wrong. I would have preferred something a little more Hotel Costes, less of the high tempo Techno which my daughter actually said was making her feel very anxious..... We then placed our orders, only to be told about 30 minutes later that the specials weren't available because they closed the kitchen. This was the special that we had requested when making the booking. My view is the kitchen stays open until all your reservations have placed their orders. Eventually the manager came over to tell us that they definately couldn't offer the specials. I said that if they wanted their service charge paying, to go get it made. 10 minutes later, the special arrived. The rest of the meal was great, nice food (not exceptional) service was good, but not amazing. The view WAS amazing, my family will remember the meal and the sun setting over London. Then, the bill arrived. It was £550 for 2 adults, two kids. (Over 10 yrs old pay adult prices) so not much alcohol. That included 15% service charge. And then we were 'invited' to pay a tip to our waiter. 10% was the lowest we could choose. I really dislike this. If you are charging £70 for a half a peking duck, you should be able to pay your staff properly. And certainly not add 25% in various service surcharges. It was a nice experience, I wont be rushing back though. If you want high end Chinese food, and exemplary service, go to China Tang.
Tom James . 2024-11-11
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Very nice experience, the food was amazing and the waiter called Francesco was awesome! We really enjoyed the night
carolina romero . 2024-11-11
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The food was okay, but the fried rice was a bit hard. The most annoying thing was that we went there at dinner time, and the lighting was so dim that we were having difficulty reading the menu as well. We need to switch or mobile flash to read out. People usually go there to enjoy the view and take some pictures. It was tough to take some pictures because of the very dim lighting. Don't go for dinners there.
Deepak Chopra . 2024-11-11
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We were so looking forward to our evening at Hutong to celebrate 50th birthday , Was disappointed with the experience. The chairs are uncomfortable , place very average, the food was nice but nothing different from any other Chinese restaurant, didn’t feel the warmth in the service , very rushed for time (only 1:45 mins per table ), the manager telling off a server standing just behind our table ( he should have been even quicker in serving ) and the take away was packed in a cake box , had its oil leaking out and staining my outfit ….got all this for spending £400.00 . Zero experience of fine dining . Have been to many other expensive and fine dining places , have always been pleased BUT feeling very irritated and disappointed and ripped off by HUTONG’s experience. Would rate it no more than 3 star
Shakha Gupta . 2024-11-10
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The food was extra outstandig, so many tastes and a lot of creativity. The service was also very good, probably the explanation for non-native English people could be improved. Regarding the ambiente: it was very dark (it was very difficult to read the menue) BUT nice.
Daniel Luder . 2024-11-10
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Francesco was amazing. We think with the starters you bring out all of the dishes, you should let people choose out of the 6 options what ones they would like and then have them as unlimited. This is to avoid food waste if you don’t like some of the starters.
Georgia Gannaway . 2024-11-10
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Great food, great service from Alex. Thanks for making this event such a success
Orano . 2024-11-10
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Terrific 18th birthday celebration and our server - Alex made the day extra special. Thank you
Paul Scholey . 2024-11-10
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We were a family of 12 celebrating my sons birthday- Alex took excellent care of us. Amazing time
William Weekes . 2024-11-10
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Lovely design and amazing views. Found DJ way too loud and couldn't chat- odd for lunch time. Pricy for sure, a small beer £10
JOANNA SHEPPARD . 2024-11-10
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Alex the waiter was lovely, brought a smile to the table☺️
Palak Patel . 2024-11-10
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Alex was the best and he was very polite during the entire service .
Larone Sumpter . 2024-11-10
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For the most demanding gastronauts!!! a corner of cool China in the sky of London, an absolute must-try! PS: for the choice of courses, take advice from the very nice and brilliant Francesco
Roberto Tordiglione . 2024-11-10
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The food is below average for the price you pay for it I guess you are paying for the view and not the food. Overall the restaurant and bathrooms are so dark you can’t see anything maybe this is to distract from the below average food. The view is great. the waiter forgot our chicken main course we ended up eating the noodles that would have gone with our chicken. For the prices you pay I would expect to be blown away by the food and the service to be better.
Shirley Samtani . 2024-11-10
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Great meal, unbelievable view, fabulous service (thanks to Alex, who took great care of us, and sings a mean Happy Birthday!).
Henry Robinson . 2024-11-10
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All the food we ate was warm at best, the food needed to be hotter and fresher. Seemed like the food had been sat on cold plates for awhile and by the time it was brought to the table it was more or less cold. Real shame as the quality was high.
Carrie Rawlings . 2024-11-10
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Great service! Alex was amazing. 100% recommend
stephen Cottrell . 2024-11-09
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Alex was so much help and looked after us so well
Louise Jones . 2024-11-09
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It was a lovely experience! The view was phenomenal! Saldrin Mascarenhas looked after us very well. Extremely polite and kind. Would definitely recommend the place to my friends.
Anju John . 2024-11-09
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We went to Hutong for my girlfriend’s birthday. For someone who has experienced most of London’s finest restaurants, I can truly say the food at Hutong is the best I’ve ever had. The service by Darshan and the rest of the team was amazing and would strongly recommend to anyone!
ashley hyrycz . 2024-11-09
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Wonderful lunch. Only downside was trying to find the entrance to the restaurants and also the stairs, I can’t do stairs easily
Anita V . 2024-11-09
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Excellent service and delicious food
Aida Santo de Girón . 2024-11-09
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Amazing dining experience at Hutong. We had a private dining room and the food was excellent. But what made it even more amazing was our waitor Alex. Nothing was too much and he was super attentive and advised on food. Will be back soon
Cat Chan . 2024-11-09
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Soldrin is wonderful . He took great care of us and got us an amazing table at date night
Anant Kale . 2024-11-09
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Francesco was amazing, he added to the whole experience. It’s our third time here and we always look forward to coming back.
Dai-KOR . 2024-11-08
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Francesco was amazing, very warming and charming, friendly and joyous! Thank you for today!
Monique Hunte . 2024-11-08
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I was here last week and again this week. The staff are amazing here and Francesco our waiter couldn't do more than enough for us. He was polite, friendly and helped with recommendations with the food.
Annika H . 2024-11-08
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The service I received from Francesco was outstanding. I dine regularly at some of the finest restaurants around the world and I would seriously struggle to think of any establishment where I have received better service; very personable and extremely knowledgeable when it came to the menu helping with recommendations that were delicious. The beef recommendation was to die for. I look forward to seeing Francesco the next time I dine here.
Seb Yearwood . 2024-11-08
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Alex is great. Really made the experience at the top of the shard for a birthday dinner.
Jodie B . 2024-11-08
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We went here for my girlfriends birthday and we had a great meal, thanks to Alex.
Inez Fisher . 2024-11-08
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Wonderful food here. Had my birthday here and Alex was so lovely and helpful.
millie bowen . 2024-11-08
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Fantastic night out at Hutong for my daughter’s 18th birthday. Great food and fantastic service- many thanks to our waiter Alex for making it a memorable night
Mark Bowen . 2024-11-08
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Our waiter Francesco was fantastic! Very attentive and went above and beyond to made sure we had everything we needed. Made the experience fantastic - can’t wait to come back. Monique & Lana
Alana Herbert-White . 2024-11-08
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Really pleasant experience. We were waited on by Alex, who was an absolute joy.
Jessica . 2024-11-08
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Magnificent view, delicious dinner. We had a good time and Francesco the waiter was very kind and helpful. Thanks for the final surprise. VERY GOOD everything.
Marta Bilen-Acar . 2024-11-07
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