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4.0

Based on 1.575 opinions finded in 1 websites

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Nº 1253 in 2148 in Bristol, City of

Score
OpinionsNoteGoogle1.5754.0

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Five stars from me, I was going to drop a star due to a lukewarm shower at a likely busy period for the hotel but, the hotel staff were very helpful in assisting me return via Royal Mail a forgotten in room phone charger ! Thanks for this, much appreciated. Room was well appointed and spacious - have stayed in other nearby popular chain 3 star hotels and the Radisson was better and at only a small price more. Worth it. Great location with no noise disturbances either.

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Rob Wallis . 2025-02-06

MORE AT Google

it was spacious room, well designed thoughout. Few annoying attributes I need to share. on one of the three nights, WiFi measured in 0.2 mb/s!!! hand soap was locked in shower for some reason. Room temperature was locked at 19C, on a thermostat that looked 20-30 years old. (Was offered a heater). Shower + Breakfast decent.

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Adam . 2025-02-05

MORE AT Google

Great stay here. Queue to book in long but efficient. Ore book parking as limited spaces in basement which is a very tight squeeze. Breakfast was additional fee of £14.95 which was worth it as good selection booked the night before as fee went up if you buy on the morning. Clean room with tolitries. TV did not work but reported to reception.

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Angela Yates . 2025-02-04

MORE AT Google

All top no problems staff are great

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Paul Ward . 2025-02-02

MORE AT Google

Check-in painfully slow so not a positive experience. Limited parking but booked ahead. Suitable onsite facilities (gym, bar, plus room service with a very minimum menu after about 21:30 throughout the night albeit didn't use any of these). Room good size, very simple/plain decor and well equiped. Overall recommended.

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Mike Horne . 2025-01-31

MORE AT Google

Room was cold, heating for not work. Dyson on carpet and curtain marks on desk. Only cold water for washing/shower (apparently a known issue) only plug socket for charging phone etc was on the far side of the room to the bedside cabinets.

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Paul Tunnell . 2025-01-30

MORE AT Google

I have a reservation for 5 days without breakfast and when I wanted to pay to enter for breakfast they delayed me at first they said to pay on the lower floor at the reception and when I went to the towers they said to pay on the upper floor in the restaurant and the problem was repeated until I went up and down 4 times and in the end I went up to my room and left the restaurant and did not return to them and it is possible that if I return to them they will tell me to pay on the lower floor again

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Abo Sultan . 2025-01-26

MORE AT Google

It was my worst stay in Radisson Hotels. The reception couldn't manage properly the card payment and the only answer was we can't do anything and it's not our fault. In the room the shower didn't have the hot water. There was no espresso coffee machine in the room.

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Adrian Aftowicz . 2025-01-23

MORE AT Google

Very clean. Handy being right in the centre of Bristol, everything in walking distance

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Linsey Owen . 2025-01-20

MORE AT Google

Staff were helpful and rooms were very clean . Would stay again .

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Kathleen O'Hara . 2025-01-17

MORE AT Google

Lovely room and the staff were very attentive and friendly.

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Moonbeam Moonbeam . 2025-01-16

MORE AT Google

Great view from the room but it smelled a bit "drainy ". Staff informed but was told it was due to wind direction and excessive rain.

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dave clarke . 2024-12-09

MORE AT Google

Popped into the bar for a drink, not staying. I went to use the toilet, I had to find someone in reception to open the door. My fiance went 5 minutes after me and was told he couldn't use the toilets because they were for hotel guests only. I specifically asked the bar staff if we could have a drink even tho we weren't staying there.

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Rebecca Marcks . 2024-12-08

MORE AT Google

Stay elsewhere I would like to tell the experience my partner and I had staying at this hotel. The blows get even lower after you checkout. We stayed in this hotel, the night of a fire. It wasn't a positive experience from checkin to this day. We get that stuff happens, but if you have a business that positioned in the hospitality, perhaps train your staff , particularly your after service staff, that's the industry they are in. We are a couple that had resided in Northern England for many years and decided to return home to Australia. This involved us doing a "goodbye tour" which lasted for about 3 months while we saw a lot of the country before we returned to Australia. We stayed at many Radisson blu's along the way and this was by far the worst and it wasn't due to the hotel fire. From checkin, we we're told our carspace that we reserved was no longer available and I had to transport all our worldly goods from our car to our room, about a mile away, which was a decent amount as there wasn't a place to set-down in front of the hotel. Mistakes happen, we get that. My partner, who was waiting for a back operation was annoyed, but understood, another unnecessary and exorbitant cost to our accommodation. We'd reserved a space so I could take all our luggage to the room, by myself. We get to the room, which was knackered and shrouded in darkness. Once we opened the curtains, a lovely view appeared. Until the time of the fire, the hotel was rather uneventful, which was appreciated. When the fire arose, we were evacuated by the hotel manager, while rather understandably hostile, did a great job getting us all out. We assembled in the evacuation zone and about 100 people were there, many "fans" too. We were told to go to a nearby hotel, where we were given refreshments and told to wait for further instructions. This all unfolded in the late evening. The receiving hotel was gracious, and accommodated us well for several hours. When it was time for us all to return to the hotel, as directed by the Radisson Blu staff, we were left outside in the rain with the police for close to an hour while the staff continued to check the hotel was safe for entry. The hostility that was met by at least 10 guests was unsafe and we questioned our safety standing there. I get that the hotel can take bookings from whoever, but, one guest was clearly on methadone and needed their medication, older alcoholics kicking off with the police as to when they could resume their schedule and another stating their didn't care their room was on fire as they're entitled to stay there as they'd paid for it. It was a totally unsafe environment for people to be at that point. People were about to kick off. We used the stairs to return to our room. The fire alarms were still going off for several hours after our return. Sleep wasn't exactly possible that night. The following day came for us to checkout. We were given no information as to what had transpired or any gestures of good will. A couple in front of us were given a 20% discount on the spot and felt the need to tell us about it, which, we heard from the staff member. We were offered nothing, no explanation of even an apology, not that we'd asked for anything at that point. We enquired as to what happened with the fire and we were told that they couldn't talk about it, absolutely egregious, brushing it over like it never happened. After having to transport all our luggage back to the car, I was indeed unimpressed with the hotel. My partner who made the booking, reached out to the hotel with hopes of receiving a discount. He was met by an out of office that said they will take 5 days to respond as they're simply too busy. By this point, I couldn't have cared less. What an insult to injury. Upon response from the alleged busy person, they told us they would offer us nothing and we were basically made out to be liars, even though, we heard from a from desk team member that a discount would be applied. We paid full price for a smoke smelling and alarm riddled room we couldn't really use.

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Jeff Murphy . 2024-11-07

MORE AT Google

Amazing stay. The staff were lovely, the breakfast was delicious with lots of choices. The location was right in the centre of things but wasn’t loud from the outside. The rooms were spacious and clean and very modern. With the bed giving me the best sleep in a hotel ever!!! Would stay again

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Melissa Boyd . 2024-10-08

MORE AT Google

We stayed here over the weekend after visiting London. It was in a great location next to amazing food, bars and transport so made our stay so easy. The beds were super comfy and the staff were lovely. Buffet breakfast was also amazing would def stay here again.

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Shanice Ilicic . 2024-10-08

MORE AT Google

Lovely one night stay. Fab corner room with stunning views. Staff lovely. Breakfast reasonable quality and price. Not the most soulful hotel but a lovely, comfy place to stay.

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Snake Doctor . 2024-06-07

MORE AT Google

Lovely view from the 12th floor with the perk of 2 views if you manage to get a corner room. The hallways come across as a bit dated, but the breakfast and lobby are temporary and more modern. Very spacious room and bathroom. Definitely missed some plugs near the bed, glad I always bring an extension lead.

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Marc Kilgus . 2024-06-06

MORE AT Google

Rooms are as described in other reviews, musty, in desperate need of a refurb & not enough plugs. If you're used to Radisson hotels, this may have the name but the rooms are way off that level. Service upon arrival was disappointing, also the room card frequently stopped working so I had to keep getting a new one throughout the stay. Also breakfast is self serve unlike other Radisson hotels. Location is great, very central.

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Chris Colmer . 2024-06-03

MORE AT Google

Really good location and the staff are so friendly! There’s also a small amount of parking which was a good price, something that’s hard to come by in Bristol. The rooms really vary in quality so I’d say they’re in the process of updating them but it’s all really clean and tidy so can’t complain!

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B Gosling . 2024-06-03

MORE AT Google

I strongly recommend this hotel for both vacations and business trips. The staff is welcoming and very friendly. The location is very convenient, as it’s located close to the most vibrant area of the city. Also, as there are different bus stops just outside the main entrance, the commute to other areas is easy. The breakfast is very good.

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Erika Grandolfo . 2024-05-31

MORE AT Google

Fabulous hotel, the higher your room the better the view.

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Liz Sims . 2024-05-29

MORE AT Google

Amazing staff bed was wonderful room was a bit dated but what a lovely hotel

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Edward Pairpoint . 2024-05-26

MORE AT Google

Very beautiful place to stay, just in the heart of the city. Special thanks to Mariia who made my stay special. She went above and beyond my expectations, top notch customer service. Will definitely come to stay again.

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Stefan Pilkovskiy . 2024-03-22

MORE AT Google

Had a 1 night stay in November for a trip to Bristol. Great location, friendly team and right next to a supermarket. Can't fault it. Decent ninth floor room, a little grubby in places but that could be age related.

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Kim . 2024-03-11

MORE AT Google

Staff was always polite and ready to help if you needed them, would definitely recommend the radisson to family and friends..

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Patricia Jones . 2024-03-07

MORE AT Google

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