Pizza Box in Bristol, City of

Ordered and paid through their website for collection. When I show up I’m told quite rudely that they don’t accept orders through the website anymore (but it’s still up and takes your money?). I was told that my payment would be refunded to me, but it wasn’t. I called the next week and was told they would refund me, but they didn’t. They have since not answered any of my calls. Like another person who has left a similar review, I have had to resort to disputing the payment with my bank.

Absolutely amazing taste and such a low price love it

Food (spicy wings) was really nice, not expensive and didn’t have to wait long!

My favourite pizza place in Bristol. Affordable and delicious. Only takes 10/15 minutes usually so great as a meal for myself or to share after a busy days work. My favourite is the Mediterranean vegetables.

Good review the pizza is delicious and tasty and an excellent staff

Good pizza nice guys tasty food 😋

this is the best pizza in Bristol, Really nice food 🍕 I’m one of the regular customers.

Delicious food and staff is good and polite

Friendly customer service, nice pizza

It was a very good experience delicious tandoori chicken pizza and good staff

nice atmosphere, clean and nice staff Oh My Goodness get the creamy jalapeños.

Absolute scam. People came in on a late night flight and we made the mistake of ordering from here. It was never delivered and they wouldn’t answer the phone.

Best pizza I ever had really delicious

DO NOT ORDER FROM HERE!!! If I could I would have given them 0 stars! We ordered pizza and drinks. Waited 2 hours and didn’t receive it. We tried calling and no answer.

Scammed. Waited three hours for our food and it never came. Called multiple times with no answer. We now have to dispute the charge with our bank.

I paid almost £16 for a cheese pizza which was just naff. No real care in the preparation or cooking. Won't be using again.

Tandoori spicy pizza was amazing . Highly recommend. Please try . I am live Bristol since 1 year. I found Pizza box online food was superb. Staff also very friendly.

Nice fresh and tasty halal food, pizza and bbq is my favourite. Drive is 10 out of 10.

They put some bites of bacon by mistake I am muslim so I can’t eat the pizza can I get a refund please

Paid for bottles of coke & got cans but food was decent

Expensive, lacking and not enough Ingredients for the money.

Don't order they delivered the wrong items

Took 2 hours to arrive and when it did arrive it was stone cold baring in mind that the drive from the pizza box to were I live is only 10 mins. The man on the phone was rude and hung up on my boyfriend, when we asked nicely were are food was. And the food doesn't even taste nice.

Didnt arrive and wasnt told until I phoned myself over 2 hours later

Poor quality burger, Far to much Mayo, hard burger bun, very dry tasteless burger

Good service and pizza and kabab is very tasty and delicious.

Nice pizza service with less price ..

Food wasn’t delivered, and there was no way of contacting as I was waiting for so long that they shut. Will not be ordering from here again!

Didn’t even get my food and when I called the restaurant all I wanted to do was ask where there located at and I’ll come collect instead. Instead of that they picked up and wasn’t talking to me properly and then they ended the call on me and after that I called again they picked up and then wasn’t speaking at all and then I ended it and called back and when I did call back I couldn’t get thru because they blocked my number.

Why o why do people delivering to flats ,say.im downstairs in the car park.I dont live there my door is 2 floors up.You wouldnt order flowers and excpect to leave in Foyeah

Over a hour late! Ice cream melting which was wrong! Food was cold! Overall terrible

Just what is needed at 2 am in the morning to soak up the alcohol before work tomorrow. Thank you Pizza Box! Happy customer

disgusting and unacceptable ! I think someone ate it before me and left some leftovers !

Ordered 2 items to be told 1 wasn’t available and would I like anything else as I had already paid. He offers me the whole menu and then charges me extra for his own inconvenience of not having my original order, and was still late!

Excellent service and food was lovely and hot when it arrived.

Food arrived hot and was nice and the restaurant as I didn’t want cheese as im allergic he done that for me so thanks to him and driver was friendly and given me dip they don’t do dips as I requested so that was nice of them I know takeaway was far away as I haven’t ordered from them so it’s first time and I enjoyed it I rated 5 stars 👍

I paid £22 for one pizza with delivery and it arrived stone cold. Not good service!

Food so late. Rang and they said it was nuts eats problem not theirs and they wouldn’t help. First they said 5 more minutes and next they said 10 more minutes. Wouldn’t let me cancel or provide a refund just said just eats problem. Ordered food 1 hour 20 mins ago still no update

Half cooked dough with barely any topping for a premium price. This is the worst value for money pizza in Bristol

Pizza base was hard and was tasteless never again!

Good pizza. I'm no Italian but I rate this pizza.

Had burger and chips, don't rate the burger but the chips were delicious. Will definitely try a pizza next time.

Why did my order not be delivered?

Pizza was great, really yummy. I wasn't keen on the ribs, sauce was too sweet

Way to expensive and a long wait for delivery. Food was OK.

Helped me after a long shift at work. Best pizza around.

Missed something off order, so have been waiting over 1 hour for one thing

Freezing cold pizza, crunchy, uncooked wedges that took an extra 15 minutes in my oven to make edible. The chicken wings were OK. I really don't like leaving bad reviews but this takeaway made me sad.

The food was completely cold and instead of Sprite I received a Cola, which I don't drink. The drivers take the order and they don't come directly at location, that's unacceptable. To pay 23£ for a cold pizza and no drink that I ordered.

Food was awful Was extremely late No communication from restaurant ordered from

Food is okay for 2am. But would never order during normal hours. £20 for a 14inch pizza is pretty outrageous tbf. Kicking chicken isn't spicy at all and again £7 for some mediocre chicken cubes is terrible.

Pizza was excellent and still hot

Stone cold food and driver drove off and said he was going to complete other orders first

Ive never been here before but my mate said its good 👍🏽

Perfect service, great price, delivered even earlier than I expected. At this time of night you expect a greasy mess. But it was fantastic and I would highly recommend. Can't speak highly enough of them.

Didn't even bother to knock on my door. Left the food out on a cold rainy night and was stone cold by the time I noticed after looking out wondering where the food was. Awful service and food is now inedible

Was visiting Bristol after a gig at the The Full Moon hostel. Food was genuinely impeccable. Keep it up!!

Excellent! Thin crust, cooked perfectly and that true *pizza* taste you only get with a good one! Delivered early, friendly driver :) all this at 1.30am in the morning! Nice! Cheers peeps

Literally one of the best pizzas I’ve ever had!

Delicious. Really enjoyed. Much better than the big names.

Well done to the driver that delivered my Food last night. Top man 👏🏾👏🏾👏🏾

Italian pizza wasn't Italian at all, was really disappointed. Delivery driver was lovely

Pizza from this place is literally glorious!

Pizza tasted weird... service was good

they gave me diet coke instead of original

Terrible food for the price you pay £17 for a medium pizza that looked the size of my friends small that we ordered

Lovely pizzas, dough was fresh and cooked very well. Great to have a good quality pizza place in the local area!

Arrived suuuuper quick and hot and delicious, thank you!

This is the second time we've ordered pizza and it was absolutely delicious!

I was missing my brownie and my 3 drinks I had ordered and I want my refund ASAP.

Nice pizza, but nothing outstanding

Really exceeded my expectations! Order arrived within 30 minutes, the delivery driver was lovely, and the food was hot & delicious with enormous portions.

Great customer service, good food and fast delivery

There customer service is shocking! Contacted the restaurant the gentleman if you want to call him that who answered was extremely rude and unhelpful refusing to refund me or fix the order. Had to contact “just eat” to get my refund. Will not order again from this restaurant due to the customer service. Shame as the delivery guy was nice.

Thoroughly enjoyed my pizza. Not something I usually eat but this was spot on. Hot when delivered. I would recommend it.

Absolute gem! Delicious pizzas every single time, and the one time I had an issue they sorted it super quick. Highly recommended, great value for money and outstanding service.

Great. Everything is perfect. Delivery driver was very polite

Good American style thick base pizza. Wedges could do with being crispier but for the price food was very good. Food was prepared very quickly and delivered quickly. Will be ordering again!

Pizza was really good, the wedges was not cooked long enough was still hard, driver was nice and polite, will order here again.

prompt delivery and polite delivery driver who read the note on my order to call and not knock and delivery was early. It's American style pizza and not Italian but silly me didn't read that and just looked at the picture but that's all on me as it does state American so nothing to do with the restaurant.

The creamy jalapeños were still frozen in the middle

the pizza was good but I did not like the way the driver spoke to me and neither thanked or wished me a good appetite. I asked him to leave the pizza on the floor to keep the distance of 2 meters. the answer I got from the driver was as follows: "for the next time you will get the pizza down there". he said this because he went up two floors. I think they should choose better who they hire to work. it was the first and last time I ordered a pizza.

One of the best pizzas we have had, very well worth the money and very reasonable (cheap) up to dominos and other places would highly recommend and if u don’t have a lot of money then the personal pizza for £2:99 is amazing fills a hole and doesn’t cost a lot. Very friendly and accommodating staff

Great food. wanted to try a new place out. gave this company ago and will definitely return. i love the fact the rung me when they didn't understand my order. so communication was great and i noticed they respond to their customers on feedback too which is amazing.

Pizza tasted amazing food was on time deffo ordering from here again.

Would highly recommend for anyone looking for a decent pizza takeaway, great quality, reasonable price, owner is a nice guy

never had a bad order from here, food is always tasty, delivered in good time and well priced for what you get

Very helpful staff in the restaurant when I had to phone up because the ap was not working. Recommended to buy from here :)

Shop looked like it was going to be high quality pizza but was terrible kebab shop style, really poor. Also arrived over 30 mins late.

It didn't turn up. Grateful for a refund please.

The wedges and chicken were pretty standard, hot but not crispy etc but still tasted great The Pizza tho... I prefer thin crust but this was thiccc and super fluffy and delicious, and the topping was super stringy and deep. Beautiful. Hats off man. Needs a hot sauce dip tho. Recommend Franks Buffalo sauce. Then it’s a winner!!

Pizza were cooked properly cheese was like rubber and base doughy

Apparently the driver couldnt find our building, but did not call us for instructions. Waited for us to call the restaurant to ask where our food was, over 30 minutes after it left the restaurant

Great pizza and quick delivery

Replaced an incorrect order no questions asked. Tasty and cheap.

amazing pizzas, one of the best pizzas i’ve tasted in bristol and i definitely 100% recommend!

Very good food for price and friendly driver

Pizza was really good. And best part was that it came before the mentioned time. Would highly recommend. Thanks great service

Wow .. Loved the pizza . The base was so fresh and soft ,100 times better than other local pizza places . Will definitely order again .

Delivery man was very friendly, slight mix up with the food but was resolved without any issues. Food was great!