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2.5

Based on 72 opinions finded in 1 websites

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Nº 177 in 194 in Torfaen

Nº 48 of 49 British in Torfaen

CUSTOMERS TALK ABOUT DISHES WITH..cookedcoffeeoldladypiesteak
Score
OpinionsNoteTripAdvisor722.5

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Amazing little cafe very friendly staff food was amazing and well priced drinks from the soda machine were lovely especially the lady at the counter so polite and helpful made visiting brilliant the must go to place for food in Cwmbran!

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Vacation18989803954 . 2024-06-23

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Rab's has been here 65 years (longer than me). The food is good old fashioned home cooking. The staff are polite, cheerful and always go the extra mile to help the older generation .

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Gareth M . 2024-05-04

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Excellent family diner. Spotlessly clean along with well priced home cooked food. Very busy but didn’t have to wait as it’s well staffed. I’ll be back again.

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Gwynfor C . 2024-04-22

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absolutely shocking..... £31 down the drain, Fish and chips, don't think the fish have ever seen the sea, was probably mass produced in a lab with fish flavouring, Terrible, meals came 10 mins apart, peas was like bullets, chips was horrid, dry and cold... will be giving this place a wide birth from now....

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paul b . 2024-04-06

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Brilliant service excellent food we went there for Christmas dinner and pudding for £9.99 friendly service wish I lived closer to visit more often

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Vacation18989803954 . 2024-03-19

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This is an unpretentious independent cafe . Decent food at fair prices . The fact that it's still in business after all these years tells you something . The main woman on the till counts out the change and puts it in your hand .

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Gwentman . 2024-03-08

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Came for a snack before the pantomime.Moved 3 times before we found seats that weren't broken or taped up and even then they were shallow and uncomfortable and too close to the seats behind.Not impressed with the food prices,£3.50 for one round of cheese on toast,£2.70 for a very small Cappuccino,one third of which was froth.Everything is very dated so as someone else has mentioned with so many cafés in Cwmbran they need to up their game and lower the prices.In Warren's Bakery for £4.99 you get a toastie,any hot drinks and a packet of crisps.

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I5584OVmaries . 2024-02-17

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Don't bother going there some of the staff are ok but most are miserable and down right rude. Food is awful my partner had the breakfast and she said it was lovely. My steak and kidney pie tasted like it was 3 weeks old awful experience. The boss needs to send them on a customer course

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Jet51992532884 . 2024-02-16

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On Monday morning I went into this astablishment as I sometimes do for my breakfast instead of being greeted by the usual lady who's loverly and always goes above and beyond for customers..only to be met by a large blonde lady wearing hair nett she was so rude and her face was enough to turn the milk sour.Luckily Another member of staff a loverly lady served me as I was going to take my buissness elsewhere I was so upset! Luckily the lady that served me was so helpful and polite.however I won't be going in again as the experience has left me a little shook up!! Way to much to deal with when having breakfast

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Anna Maria A . 2024-02-16

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My elderly father and I have been going to Rabaiotti’s Cwmbran for many years and have found both the food and service to be generally very good. However of late the service and the presentation of the food has fallen quite sharply. I had to wait nearly 30 minutes for a small cooked breakfast ( this wasn’t the first time) and when I finally received it, it was cold and thrown on the plate without any regard for its presentation. There are so many other eateries now in Cwmbran that unless they pull their socks up it will close which would be very sad having been established since 1959.

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Aussiecop . 2023-08-06

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Great meal and lovely service Value for money Not first visit and won't be the last Long may it continue

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Emma R . 2023-04-14

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Only light snack this time but place is no better and the gents is awful - still no running water. Will never go back.

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Andrew J . 2022-11-22

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Waited over an hr for breakfast and then a further 20mins for toast and attitude of staff was terrible

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Michelle L . 2022-09-09

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We had the liver and fish meals. Whilst we had to wait for our meals, it ensured that it was freshly cooked and was not left in a hot plate. Both meals were top notch. The staff were friendly and the seating area clean

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Derrick F M . 2022-07-29

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Absolute total waste of money . Food ordered. Waiting 10 minutes for a hot drink, staff calling others to take drinks to tables as "im only here to cut cake" was one staff members excuse we overheard. Then waited half hour and seen our pies go in microwave for 2 minutes then left for a further 15 minutes. 35 minutes to wait for food that was only microwaved then hot heavy put on to obviously mask that it had gone cold. I would expect a wait if it was bust but a total of 4 people were in the cafe so more staff members than customers.. food tasted as if it was cooked days ago. Absolute waste of 30 pound..very substandard. Definitely won't ever return..the attitude of staff we overheard of "I only cute cake" " I only cool the chips" crikey there is no I in team..if someone needs helps and your aren't busy, then help. It may make business be more efficient

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702sianc . 2022-07-05

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the quality of the food is exquisite; staff are the best i’ve seen. Cheap and nutritional food!!!!!!

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jameslI6844PB . 2021-12-04

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Wouldn't go there again! We waited 45 minutes for 2 breakfasts. Seen mushrooms cooked in the microwave . Then had to send it back . Really disappointing visit.

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jillianc867 . 2021-11-26

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We regularly visit this cafe and normally very happy to eat there - service and staff are fantastic. Today, Sunday 27 June, the staff were run off their feet yet there few people in the cafe itself, we had a 45 min wait for food...

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trigger363 . 2021-06-27

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Visited this cafe on two occasions now and lets get one thing straight, this is NOT a Michelin star experience, neither does it claim to be. I have seen a few reviews (given rather unfairly in my opinion) whereby people are expecting a fine dining...

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hump97 . 2021-06-19

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This cafe should be waitress served at the table. When I arrived today, first impression was very good regarding social measures, however when a queue formed inside for ordering food, whilst I was sat at a table, the waitress directed a customer to stand 2...

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philj297 . 2020-11-24

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Sat outside, couldn’t see where a wheel chair could go, coffee itself was ok, used toilets, they could do with some tlc

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Jlidwyn . 2020-03-20

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Went with my husband and daughter. Ordered large and small breakfast and scrambled eggs on toast. Undercooked sausages, undercooked eggs, cold beans the coffee had no taste as if the granules had been reused several times. We are not fussy eaters but could not eat...

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Lisawc80 . 2019-11-29

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Went in to have a small breakfast today which we have done in the past if you order before 12am (it was only 11.50) which is plenty for hubby and i. The waitress asked what i wanted i ordered, she wrote it down, then when...

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jem031061 . 2019-08-04

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Called in for a late lunch. Food was average only but the worst part of it, when I used the gents there was no running water for washing hands!!!??? Place needs some investment as its a little long in the tooth.

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Andrew J . 2019-07-01

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The food is reasonable and the service was very good, the tables are ranged in a way that makes the use of wheelchair difficult but not impossible for an assisted wheelchair user, the breakfasts that my wife and I were served were well cooked and...

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James A . 2019-03-15

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Called in for lunch. Had Steak pie. Came to me still cold. Used the old pie rather than the hot and fresh looking pie in the servery. The woman who served it up was angry when I sent it back cold. She tossed it in...

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tawie121 . 2018-08-15

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Excellent location in town. Quick service. Had coffee and I've got to say this is by far the worst coffee I've had in town at maybe only a pound less than Costa etc. Would not recommend.

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130KevinS . 2018-08-11

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I realise that this cafe's appeal is that it's 'cheap & cheerful' but that doesnt mean staff can be rude. I was sat having a coffee and noticed that two ladies who'd initially sat at a table by the door had quietly moved seats because...

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UkMrsF . 2018-05-26

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my sister came down from Merthyr for a catch up ordered food it was a sunday but they wernt that busy anyway the lady behind counter took our order seemed ok then we waited and waited for our puddings she said she hadn't heard us...

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Jeanette S . 2018-04-16

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Traditional cafe with food cooked just like how my nan used to cook. Reasonably priced and staff are always pleasant and helpful

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hazzabean87 . 2018-02-15

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Was in Cwmbran on Sunday as we had been to Newport but it was closed!! The wife and I wanted a Sunday dinner and these had a sign outside saying "2 course Sunday lunch £8.75" which we didn't think was too bad and was main...

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Andy C . 2017-09-04

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I hadn't used this place for a long time, its a shame that its gone down hill. A notice near the entrance states it has a health/hygiene standard rating of four stars.It needs a further inspection. Customer service poor, food awful.

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BRYAN C . 2017-08-08

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Pedimos gambas y el sobresaliente. Estoy de acuerdo con todos los comentarios anteriores que todo el personal un aspecto completamente miserable. La comida estaba bien, aunque se me olvidó mi guisantes y salsa tartar con mi scampi. El sobresaliente estaba bien. Patatas fritas no estaban todos preparados a través y algunos eran duras en el medio. No es demasiado caro para la comida, aunque pedimos 2 vasos pequeños de pepsi y eran 95 céntimos cada cual es robo! En general, no volver

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Porkypie123 . 2017-07-28

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Primera visita en 5 años hoy y lo miserable personal haggard! !

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Mollie C . 2017-03-27

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Situated right in the heart of Cwmbran shopping, this local family restaurant has been around for decades. A fantastic place to go for sunday lunch and always serbves good home-made food at reasonable prices.

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sheppy1962 . 2017-03-13

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El café es antiguo y muy oscura. La comida se sirve de un plato caliente, que parecía terrible y se secó. Nos sentamos en una mesa que estaba claramente sucia. Tenía 2 ganas de que limpian, mientras que la comida iba frío. Había comida en el piso debajo de la mesa. El personal parecía miserable aunque fueron amables. No volveré. El lugar necesita renovarse urgentemente.

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mickaylajw6 . 2017-02-09

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food was awful restaurant was dirty toilets were filthy no hygiene certificate in window (illegal) but not surprising as the restaurant was so grubby

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Duane C . 2017-01-15

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Fuimos a Rabaiotts de esta mañana (02 / 10 / 16 en 9. 30). Mi esposa y yo tuvimos un desayuno. Había un desayuno completo, y era absolutamente repugnante. El plato era nadar en grasa. El tocino era simplemente que escurría grasa, uno de los peores desayunos cocinados que he tenido. No sentirás muy bien para una buena parte del día.

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Gareth G . 2016-12-02

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Este es un típico café de moda. Su oscuro y anticuado. La comida se veía todo en el plato seco caliente y probado terrible. Nos sentamos en la mesa estaba sucia y no había sido despejada de nuestros comensales. Incluso el personal parecía miserable. No es un lugar al que jamás vaya a nuevo.

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mickaylajw6 . 2016-11-27

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The staff are friendly,we enjoy our treat of a cooked breakfast here now and again,its a popular cafe.

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Rachel L . 2016-10-05

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I have been using this cafe for many years but feel that it has gone downhill lately. I now check that Val is working there before I purchase food. The other members of staff are lazy, moaning and talking about the other women not working that day. Burnt toast, tea cakes that I wouldn't give to a dog. No forks out at 9am on a Saturday...pure laziness. Plates piled up on tables. Personally felt like a nuisance going in there. Toilet area could do with updating. When Val is there it is a different place.

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Elasticgirl25 . 2016-10-01

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Love the Sunday dinners any day of the week Quick clean and efficient service tasty gravy Always spoilt for choice on the menu

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HelenOliver . 2016-09-30

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I came into your restaurant for the first time on sunday morning it was pretty quiet staff doing there jobs, as i approached the till to order two large breakfasts as i stood there wasnt for long the language from i asume was the kitchen area was absolutely attrocious there was no one at the till area to mention this so my friend and i walked out in disgust. If this is a first impression of a family resturant i would not recommend anyone going there

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jamie11111111 . 2016-09-26

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Both me and my partner or have only visited for breakfast. We enjoy the old fashioned cafe style. Shane talks about his memories and it reminds me of my childhood. Good tradional old school cafe. Clean tidy and good value. Friendly atmosphere.

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Michael S . 2016-09-24

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We had lunch here today and it was just what I expected. Proper homemade food with no frills. I had a dessert too which was just the right size. The staff that work there are always friendly and helpful. The decor may not be anything to write home about but the food and drinks are always spot on. My advise would be don't judge a book by its cover.

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Jackie P . 2016-08-29

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Not really sure why we went here go be honest. My advice would be to go anywhere else. The Rabaiotti family has had this place in the town for as long as I can remember so you would think they could make a thing as basic as a toasted sandwich! Toast just stuffed with grated cheese and ham doesn't really count.I'm not sure how they cook gammon but it was wrong. My wife also had a drink (some sort of milk shake) which was also inedible. We weren't expecting top quality food here. Just something 'home cooked', which is what they claim to do. Sorry. Really not good enough.

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Rags48 . 2016-08-26

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Very family orientated great staff absouloutely loved the homemade food enjoyed steak and kidney pie very much the pie and the pastry was outstanding will definitely be coming back again

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thomas1614 . 2016-07-19

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Used this cafe many times but this was my first venture for a lunchtime meal,wish I hadn't bothered a simple steak pie dinner It took over an hour to be served it was busy and I noticed people who arrived 30 minutes after me being served within a few minutes I waited despite my wife wanting to leave and put up with the wait the food was good but spoiled by the wait.

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lynboy1 . 2016-06-18

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Left most of my meal and they are quite expensive, not for me second time. could have potential need to refurb the toilet sad to say always a big sue outside the toilet door Thank you,

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burt t . 2016-04-21

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The staff were very helpful, and friendly so 10 out of 10 there, and the place overall was clean. However my cottage pie reminded me of school dinners, the carrots well I think that's what they were right colour no taste, and over boiled cabbage stayed on the plate, I had lots of potato with the cottage pie then they put 2 scoops of potato on and a roast potato, there was no flavor in any of it, its not hard to make a really tasty cottage pie people!

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756tracey . 2016-04-07

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their all day breakfast is great value. chose small or large depending on your apetite, choice of toast or fried bread,lovely tea too

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globug24 . 2016-03-20

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You get what you order but I found the meals greasy, not particularly high quality but good for a quick visit. More like a fish and chip chop with seating than a restaurant. Seating is very narrow and not that comfortable. Service is good and fast.

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penstomen . 2016-02-28

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Popped in here for lunch with the family, as an alternative to fast food. Fast it wasn't. Seemed to be fairly chaotic. Our jacket potatoes were pretty small and not very hot, and my partner's had a hair in it. Cutlery wasn't that clean either. Drinks didn't arrive until we'd virtually finished, but were nice to be honest. Whole lot was expensive too, so we won't be back in afraid.

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TaffyTraveller1 . 2016-01-31

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I'm quite fussy and don't eat in many restaurants or cafes because of bad food quality. But, I was really hungry and fancied faggots and peas; so i tried this place for the first time. The restaurant was very full, but I managed to find a table. The decor is what you expect of a cafe, but it was clean and adequate. The waitress I had was friendly, sometimes a bit over the top, but better than surly as described in other reviews. The food arrived, presentation, taste and quality was very good. Descent portion size also. I also overheard other patrons say that they enjoyed the food as well. The restaurant may have seen some of bad reviews on here and changed some things, but from my personal experience I definitely will return.

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babsbunny . 2016-01-09

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i regularly eat here and the staff are great! they are so helpful everytime i go there. i love the coffee i never taste coffee like it! my favourite food is steak and kidney pie it is amazing! no other place like it! could do with up dating and a nice refurb but thats the only problem this place has. i will continue until my dying days to attend rabiottis as i can not stop eating the pie. wendy on the floor who i get to speak to is lovley in her own way. and the rest of staff val and the sues in kitchen are brilliant. the other staff i dont know there names but never ever have i been made to feel uncomfortable by not one of them. i love this place and keep up the team work!

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john1986cwmbran . 2015-11-08

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Me and mother visited your awful cafe today and will not be returning I a hurry,your staff are rude and your customers even worse,you embarrassed my 60 year mother which I am not having and then you and customers was laughing about it and even dared to lie to my face when I seen it with my own eyes,I will be ringing tomorrow to make a complaint and I will not be happy until the lady(use the word loosely) that embarrassed my mam then had the nerve to laugh at her and lie to my face has had the sack,if this doesn't happen believe me I will take it further

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Lisa B . 2015-11-08

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Wouldnt even rate this place with one star .my lovely friend was bullied there by a member of staff today.please stay away from this awful place

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Catherine W . 2015-11-08

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The staff here are so rude they deserve no customer's they need re training and the food is terrible

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tine143 . 2015-11-08

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Ordered the large breakfast, the egg was swimming in grease, the sausages were like rubber and the coffee was tasteless. Bacon and toast was nice but that was it.Won't be going back here anytime soon.

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gevans81 . 2015-11-02

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my daughter and I went here for a coffee and scone. Lovely coffee made and served with a smile. Will go there again

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Mragaret S . 2015-10-27

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My niece was home today and for today only - she lives in england - so met up for some lunch. She is only 3 and really wanted a sausage sandwhich. I ordered a jacket potato with tuna mayo and salad. When arrived my salad was a piece of lettuce, a slice of tomato and a slice of cucumber. The tuna mayo had so much mayo i couldnt taste the tuna. And the sandwhich came with no butter so the bread was really dry - she refused to eat it. Place seemed really dirty and old. Staff didnt smile once whilst we were there. Wouldnt visit again. Wouldnt recommend.

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leasha94 . 2015-10-10

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The minute I walked through the door I realised that I had made a mistake. A dour smile-less female impersonating a waitress was looking at me at the till but her facial expression was not a joyful one.I knew that the ''good mornings'' and ''what can I do for you?'' were definitely off the social menu.I ordered eggs, bacon, sausage, black pudding and mushrooms and when the plate was put in front of me (no words exchanged) that it was not a good choice. The whole thing was fat and more fat.I ate some of it because I was starving, but I left most of it because I was not THAT starving.I left quickly ( no tips) in the knowledge that I would never be back.Next time I happen to be starving in Cwmbran, I will do something more sensible: I will chew my left hand, why ? because I am right-handed. (ps. the breakfast was not cheap).

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Dominique M . 2015-09-14

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Decided to give this place a try today . Very disappointed .Don't understand why this was so busy . The service was poor . . My meal arrived but we were left wondering where my wife's meal was . We asked the waitress who shrugged her shoulders and looked quite inconviencedPoor quality ingredients poorly cooked . My Grilled plaice was cold, clearly under cooked and unseasoned . My wife's breaded scampi (greasy breadcrumbs with very little fish) were disgusting. The chips and the peas were adequate .Dirty tea cups . Over priced . Dirty toilets .

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david b . 2015-08-01

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I just dont get it. You spend a fortune on rent, rates , staff etc etc. You have a building which is in the perfect location, yet, instead of making the most of it and really run a clean, well presented establishment, you just turn it into a greasy run down cafe.Nor good enough Cwmbran.

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bombomCardiff . 2015-07-12

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This is my husband's favourite place to eat when we are shopping in Cwmbran because he loves the All Day breakfast. I like it because they cater for the kids, a mug of tea is a proper mug of builder's tea, and the staff are no nonsense, friendly and down to earth. It has a traditional feel rather than a modern buzz, and we like it there. I've never been disappointed and I always leave full up and not wanting any more food for the rest of the day!

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TheWanderingWoman . 2015-07-02

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Went in to this place when visiting last Sunday. Had burger and chips. The burger was so thin it was like cardboard, and the chips were cooked in the same fat they must have used all year. I eat most things, but not this and my wife just left it. Told the member of staff and she just said do you want something else. Will give this a miss in future.

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lesbev . 2015-04-15

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Ive always visited this cafe whenever i shop in cwmbran as i absolutely love the roast dinner!!! But have stopped going there the last few times as the portions on the roast are shocking ..... very tasty but couldnt feed a 4 year old!! Sort it out rabaiottis

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Leah H . 2014-11-19

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Rabtiotti's is not the kind of place to go to if you want to be wined and dined.If you fancy some good food and cheap prices though, this place is definitely for you. Sunday dinner, pudding and drink for under a tenner! The tables were all cleared when people left so there was plenty of room to sit. The staff were very friendly and were obviously working their socks off to get the food out. My advice would be to hire more staff to help those poor lambs out a bit! Will be back again.

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lizzy h . 2014-11-08

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The place is old fashioned, needs a major upgrade. The kitchen looks very dirty. Toilets were not that clean, no toilet paper! Would never go back again

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shaunmy23 . 2014-07-29

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Rabaiotti's is a cafe stuck in a timewarp. It gives the distinct impression that the decor and fittings were set out when the cafe first opened in the 1970s, and hasn't been changed since. But once you have learned to live with the garish purple-and-green paint, you will be pleasantly surprised at the wide variety of dishes on offer. Whether you want a roast dinner, a Full English, or just cup of tea, Rabaiotti's will be pleased to serve you.

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lefthanded99 . 2014-07-05

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i go there to have a catch up with mates can always find something for for fussy eaters snacks meals toast or just a cake we sit for ages never feel rushed like in some places

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poppy187 . 2014-06-09

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We actually went into this cafe today. To Whoever runs this place - you seriously need to put the staff on a customer service course! One member of staff stated the didnt want to be there and the the others were standing around like lemons!! We ordered food at the till and we waited 25 minutes by then i asked if we could have our money back! The staff were very rude!! Not even an apology! If there was a wait for chips then you need to state this when people order. We only popped in for something quick as we had to pick our child up from a school in Newport. We didnt even eat here but because of the staff i will not be returning with my family! Rude people

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jadey212 . 2014-06-06

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