Harvester Pontypool in Torfaen

Great time there. Had Matt as our server, he was amazing

Great food and awesome friendly staff. Big shout out to the hardworking server Anna.

Great service from Matt very polite

great service from Matt, nothing was too much hassle. Always happy to help.

Loved the new menu and Matt our server was very friendly and knowledgeable about the food. An excellent ambassador for the Harvester brand.*****

Brilliant experience this evening. Our server Matt was amazing the whole evening, super quick and friendly. Was a busy night at the restaurant and we still had quick and exptional service. Couldn't reccomend more

Matt was very friendly,extremely helpful and polite at harvester pontypool definitely would recommend

Second meal here was amazing! Matt is a lovely waiter! ✨️

Had lovely food and Matt was a great server

Lovely food and great service, thanks Matt and kitchen team.

Matt was very attentive while we dined at the harvester and made our experience 100x better. The food was delicious and we received it hot and in a timely manner. I would highly recommend.

5* review for waiter Matt! Lovely guy, can’t fault him or his service! 🌟

Anna the waitress was amazing. Food was good. Lunch menu is good value.

5 of us went for a meal on a Sunday. Very busy so quite hard to have a conversation but food was great, service was excellent and the salad bar is always a winner.

Amazing service, our waiter Matt is an absolutely wonderful and very helpful person. Food delicious. Highly recommended.

Great service from Matt, lovely food as well, the new menu is great!

Food was nice . Over charged 7 pound by waiter on top of final bill . Only realised as my bank app pinged up and was more than receipt

Matt was the nicest most enthusiastic person I have met he was so kind and caring.

Our waitress Matt was absolutely amazing and happy person. Wish to have more waitresses like this young boy Highly recommended place too

Delicious food :) Matt who was serving our food was amazing, very polite and helpful. Well done 👍

Tim was very upbeat and polite it made my dining experiece very good thanks tim

Great food and service, really enjoyed it!!

Want to say a big thanks to Ted looked after us helped out with food choices nice meal salad aways good and stake cooked excellent

got to be fair it was a pretty shocking experience we had. we had to grab a random server and asked where the set menu was to be told that it had been stopped when they brought the new menu out. waited for around 15-20 mins for our server to come over. no politeness at all 1st words were are you ready to order. we give the order and had to say can we have drinks as she started to walk off. they have ruined the menu, adding needless bits to some of their best burgers. prices have gone up, and portion sizes have gone down. the triple chicken option (old name) can't remember what they call it now was pitiful. I asked why the portion was so small to be told that's what it is now. not even 1/4 a chicken when you include all the meat. It looked like they used 1/4 chicken breast for the 2 bits or they were the smallest chicken breasts I've ever seen, and the smallest bit of rotisserie chicken I think I've ever seen. desert size reduced as well. taking away the popular evening set menu is making it harder for lower income households to go out and enjoy a meal. It's a really bad move from Harvester here. no longer value for money with the changes to price and portion size.

Terrible food cold and dry keep your hunter's chicken it was rank

Our Server Morgan provided a great service, and was very attentive during the very busy period. A credit to the team!

Great food, excellent service Liam was great

Had a wonderful dinner and service was Incredible, Served by Amy and she was a great server, hospitality was outstanding.

Excellent service and food. Waiter (Matt) was very good. Food was delicious

Lovely food,friendly services and very helpful staff and Sarah was helpful and accommodating,need more staff like her and would highly recommend pontypool Harvester

Good hearty portions, staff were friendly and helpful

Most impressed with the service, food and the lovely staff. Will be back again

We had a lovely time here. Food was great. The service was excellent, Jess, who was our server, was incredible. She was so kind and friendly and made it a lovely experience despite clearly being overworked and very busy. She was all round amazing. Lovely atmosphere too and nice hostess too.

I had a waitress called charlotte today and she was incredible. Really friendly and efficient service. Food was amazing and the place was really clean.

Out server Tim was very attentive and quick. Here always had a friendly attitude and was eager to help anyway he can. Tim was great.

Absolute satisfaction 💯 for the christmas movie home alone but kevin is a skeleton

Booked a table in the restaurant at 8pm, arrived and was sat down by 7.55p. which was great, our waiter brought our food to us by 8.30pm, finished with our food by 8.50pm but no waiter ever came back to clear plates and ask if we wanted more drinks or dessert ect... 9pm everything was closed even when I went to the bar to pay the tills were logged out. No option to have a dessert, dirty plates left on the table. Surely if the cut off for service and food is 9pm why wasn't we informed when we sat down and why can you book a table up until 9pm if nothing nothing available after that time?

brilliant guy wonderfull service and great food - Matt G excellent service 👍😀👏🏼

Tom was absolutely amazing. Made us laugh made us comfortable and delivered amazing service! Talked to us and made us feel welcome. Warm and friendly

Good service Wasn't waiting long Matt was our server, very polite, informative and helpful

Matt G has the best customer service.

Matt G was one who served us. Amazing service, very nice and food came quick.

Matt G was helpful and courteous and added to to overall experience

All in all a lovely evening- super service. Thanks Matt!

Matthew in pontypool harvester made our visit yesterday. He was so friendly and helpful when I was having trouble with the harvester app. What a lovely guy and a real credit to your staff.

Matt G was so friendly and helpful made for a great experience at the Harvester Pontypool. Thank you.

Lovely food, and server Tim was fab; attentive and friendly. My daughter loved the waffles and chocolate sauce. We spend a while sitting so she could finish and weren't rushed at all. We come regularly and highly recommend.

Breakfast was delicious and service was amazing served by the lovely Tim and Liam

Liam was amazing great food and brilliant service

Food was top tier, service was top tier, definitely what you would expect coming to a place like this. I can not hold my waitress in high enough praise, Shantae, I think her name was? She went above and beyond to ensure that I had the best experience possible.

Just had a lovely meal at harvester! Big thank you to Timmy who made it even more enjoyable!

Thank you for a lovely meal. We arrived with our 2 year old and Tim was amazing, bringing over children’s activities when he was getting upset and a hot milk after seeing he wanted my coffee. Thank you so much Tim!!

Great service and food. Shout-out to Tim who was great with our kids.

Took the grandchildren (kids eat for £1)..showed the voucher.. Was told one Main meal 2 kids eat for a £1..service was friendly..Kids were looked after with crayons etc.. Food was nice.. My chicken was a bit on the small side 🤔.. When I paid only one kids meal was deducted.. I complained and was told only one kids meal per main.. I replied that I was told different by another staff member... She went and spoke to her manager and after a while returned with the other kids meal removed saying that they have removed it this time as we were given the wrong info, but in future it's only one kids meal free per main.

Amazing service from Shantae ! Would highly recommend

Lovely breakfast! Tim was very friendly and attentive

shantae service was amazing couldn’t complain at all, Liam was also amazing!

Shocking! Not enough staff to deal with customers. waited two hours for food that was cold.

A massive thank you to Tom for an amazing service. He made sure to interact and ask my children what they wanted, made sure they was fed first. Tom was very polite and made us all feel welcome.

Great service from our waitress Charlotte tonight, salad bar could be restocked a bit more frequently though.

Tim was very happy and kind.Tim made me smile and ready for the day thank you Tim :-) Review left by my 10 year old daughter Isabelle

We were served by Jack, he was so friendly and took pride in providing the best service for us. Very courteous and went over and above. It was our son’s birthday and Jack helped make our evening wonderful. Thank you.

Lovely meal quick service by Liam .can't fault the restaurant at all

Tim was my server and was fantastic came in with my friends and from start to finish he made us feel more comfortable and happy to be there. Service was amazing! Would come here again

My waiter, Tim, was so welcoming and so lovely, I loved his service.

We couldn't wait to get out of the place. Although reasonably quiet when we went in, a couple with 2 toddlers, mid tantrum and screeching their lungs out, were seated next to us. The parents were not attempting to shut the kids up, and none of the staff did anything either. The few people in the bar area were all givig our neighbours 'the look', so it wasn't just us getting fed up with the noise. It was only when we made our feelings known to the 'father' that he tried to shut them up, eventually taking them out to the play area. The food, drink and restaurant were fine, but pubs and restaurants should be adults only, or, at least have an area for adults only and staff that are capable of dealing with situations like this.

Our waiter Tim was excellent very very friendly and very helpful. The food was amazing and will definitely be back

Abi our server was so attentive to our needs, food was tasty and well presented.

Service very good.Tom very friendly.

Had a lovely meal with my wife, highlight of the experience was with the chap who served us Tom, very friendly, very helpful, I could see how friendly he was with all of the customers and catered to every person individually with children etc.

Came in for dinner with a few of my mates and Tim out server made us feel welcome from start to finish

Tim my server he was so fantastic he provided lovely service and made me and my friends laugh, great atmosphere when Tim was around and made me feel very welcome.

The staff here are amazing. My wife and I went here while visiting Wales and we have never had such good service anywhere. The food was cooked perfectly and the service was fast and extremely friendly. We have been to quite a few Harvesters and this was easily the best. The location of the restaurant is very easy to find with a good sized carpark out front which is a big bonus. For good quality food at a reasonable price with top notch service, this is where you want to go.

Popped in for lunch today, was very warm welcomed by Tim, his vibe was amazing and he kept everyone happy 😃 food was beautiful, great value for money.

Have not been in a while and come to discover they have a whole new menu which was absolutely amazing the new loaded fries were amazing, the gent who served us the entire was a pleasure to deal with from start to stop outstanding!!!

Brilliant food as always! Amazing service from Tim tonight! Very polite, very chatty, made sure everything was okay with the food. Wouldn’t recommend anywhere else!

Possibly the best Harvester I have ever eaten in. Service was top notch, helpful, attentive and friendly. Food was excellent, steak cooked to perfection. Wait for food was just the right amount of time. Will most definately be back if in the area.

Our waiter Tim was brilliant would highly recommend his services. Do come and visit this place and hope you're taken care of by him

I ate here today. Tim was amazing!super happy, friendly, and attentive. Would 100% recommend him and his service! Will definitely be returning.

Excellent service from Tim and Tom. Thank you for making our evening.

Great food Great service ( Morgan) the waiter very kind. Highly recommend

Amazing friendly service from Tim today, made to feel so welcome. I had the pork belly skewers they were delicious, compliments to the chef.

Brilliant food and Lovely service from tim fantastic all round xx

Great meal and managed to get proper old school service his name was tim and he was brilliant ask for him you won't be disappointed 👍

We came last night (Friday) and had a wonderful experience! Tom was our server but chatted to Tim too and they were absolutely brilliant! Super friendly and funny and great with the kids! This isn’t our closest Harvester but we come out of our way to come here because you’re always guaranteed great service! My food wasn’t great this time but it’s because I picked something new on the menu and didn’t like the sauce (but that’s on me) :) thanks again! Looking forward to coming again soon x

I always chose to come to Pontypool harvester, purely for the service and atmosphere. Staff are always friendly and the food is always great value for money. Our server Sarah was brilliant and made sure our orders were perfect, even though we are fussy eaters! Thanks Sarah!

4 star for the atmosphere as other personel gave me annoyance look when I was fusy about which table I will sit in and wanted to choose different one but all rest is 5* thanks to Callum who made it very good experience giving me new clue how to eat particular food. Very friendly approaches and customers need friendly, more people like him and tipping will be day to day habit.

The speed and service was prompt, polite and well managed. So grateful for the team tonight after a 3 hour drive they found us a seat even though full. Super grateful mum of two.

Amazing service at Harvester Pontypool, our server Tom went above and beyond and was a pleasure to chat with. Food was excellent, I am fussy about how my steak is cooked and it was exactly as I like it 👌 All staff seemed friendly and helpful no complaints at all, if I didn't live 4.5hrs away I'd visit regularly 😀

Great service and 40% off. New menu was great.

Amy served us tonight she was lovely and good service was quick considering how busy it was tonight. Pontypool is our fav harvester food always hot and service great

Well what a change!!! Excellent food. Tim was EXCELLENT! It’s been months since I’ve been here, maybe even years after a low standard meal but what a change. Perfect. Well done team!!

Very good food. Service from amy fantastic she also advised us with the discount off on the app . Very happy with that. Very polite and friendly.

Matt G served us, he was polite and very friendly

Great atmosphere and friendly staff. We eat here regularly and always have a great time. Abi is very friendly and helpful

lovely meal tonight very busy but the service was so quick our server Anna was so lovely and chatty

Visited yesterday afternoon abi was wonderful made us feel very welcome. Food was fantastic

We love coming for breakfast we come and least once a week and Amy and Leen always look after us and give us the best service, they even have our drinks to us now before we order. Keep it up girls 😀

Cerys served us, love the new menu

New menu seems good, food was a good standard