Harvester Pontypool in Torfaen

Lovely service, tim welcomed us with open arms highly recommended coming here… I will be coming back!!!

The food was lovely and the service was great. A massive thank you to Tim for amazing service.

Tim was amazing he helped us plenty and was so happy and chirpy

Fantastic service from Tim, always such a friendly face !! X

Really enjoyed our meal and Tim was very friendly and helpful.

Absolutely great service, Tim was absolutely wonderful and kind. Definitely would recommend and come back.

Food was lovely, mains and sides. Really good service from amy and carlos , catered for all our needs and were in very high spirits which made the meal!

Myself and 4 friends went to the Harvester on Wednesday the 12th of march. The food was lovely. One of my friends can’t eat nuts or any foods containing seeds. They went out of their way to cater her needs. The one big review is about the young gentleman that served us was Matt ( Mathew ) . Matt couldn’t do any more for us. He was amazing nothing was too much for him. Matt is a very professional’ perlite young man. Keep up the good work Mathew. 👏👏👏

Amber was lovely ,helpful and polite ,her service and attentiveness to us was first class ,food was lovely well presented and cooked well will definitely be going back

lovely meal and wonderful waitress Amber very happy and helpful will definitely come back

Great food, lovely environment amazing staff especially Amy!

We booked a table only when we got to the venue that it was very busy, we waited to be seated only to be ignored several times, while staff picked up menus. After waiting for 10/15 minutes a member of staff (who had ignored us originally) came and told us that although we had booked a table it was a 20 minute wait for a table and an hour wait for food. Within that time we went to Cwmbran, seated and had our food.

Brought our kids there for breakfast (2 year old + 6 year old). It was a standard dining experience up until my youngest spilled her drink over the table and herself. I asked Tom at the bar for a towel as I was more than happy to clean up myself but he jumped straight in and attended to the mess personally. Tom was lovely with the children and made them feel really special. He was very friendly and chatty and we had a lovely time which elevated our standard experience of this place. Between him and his colleague Tim we felt very taken care of as a family which is much more than we were expecting! Whatever you do don't fire Tom and Tim and if they ever say they're leaving raise their salary to get them to stay.

Tim was brilliant and made a huge effort to make sure the birthday girl had a great meal!! service was fast and tim was really helpful.

Wow, what can I say!! Came for my 40th birthday meal and our server Tim was fantastic!! Every restaurant needs a Tim! So attentive, friendly and got our complicated orders correct, thanks for the chats and giggles Tim! :)

Tim was lovely, cracking jokes and chatted to me about theatre, made my families night!

Tim was incredibly attentive and an absolute joy. He is a credit to the company and deserves to be celebrated as he clearly loves what he does.

Rocky horror sundae was huge!!! I’m obsessed with this dessert!

Vegan chicken they brought out was cooked wrong. Very tough. They changed it without any issues and had a brilliant vegan burger that tasted out of this world.

I think my breakfast was missing 1 mushroom and 1 tomato as the menu says the ultimate breakfast has 2 mushrooms & 2 tomato's

Even though we were later in the evening the food was lovely and there was no pressure to eat quickly. Really nice venue.

Service was quick, and food was tasty but not served as hot as I would like.

Staff very professional and friendly. The food was excellent. However the Harvester looking a bit tired in places. No loo roll hand drier defective and the salad bowls have seen better days. I would however still recommend and go again. Just needs a bit of a facelift

Had a great meal with my partner today, no issues, Amy was fantastic throughout

Lovely food. Special mention to Abby for being so friendly and attentive

Served by Amy super helpful, friendly and very professional. Food was delicious as always!

Won’t go there again, food was cold, salad bar empty, restaurant cold very cold not good avoid

Lovely food They need to put the heating on in there, very cold.

Things seem to be quieter at breakfast time now they've moved away from an all you can eat approach to a traditional breakfast menu. However, prices are still reasonable although drinks can bump up the price a lot. Look out for offers via the app to help things. Service this morning really was excellent, really helping out with a stroppy 3.5 year old. Food was quick, tasty and really filling. The restaurant was clean and it was a pleasant breakfast all round.

We always enjoy our visits to Harvester at Pontypool - very friendly staff, great salads that are replenished regularly and fab food! Amy is fantastic, always recognises us when we visit, nothing is too much trouble and she is always cheerful even if she is rushed off her feet. Thank you Amy, you’re a star 🌟

The food was excellent as per usual. Food cooked to perfection and absolutely delicious and our server, Jacob, was absolutely superb. Would definitely recommend!

Mother in law, myself and my 1 year old boy stopped by after a days shopping. From start to finish the service was out of this world. I didn’t catch the ladies name who first served us (curly dark hair) but she was so lovely and accommodating, nothing we asked seemed to much. Then Anna took our table over and whilst going from table to table she never once seemed phased by anything anyone was asking. Then after we paid our bill, my son put his hands out to her and she was making him laugh, making him smile and helped us to get the most for our money making us aware of the app and that kids eat for £1 on there. She honestly was incredible and the way she was with my son was honestly heart warming. A very very lovely lady. It was a great evening at Harvester anyway and she made it even better! Credit to you both the ladies that served us!

Can get a bit cold inside if sat by the air con, we had the ultimate breakfast with unlimited tea/coffee. Very nice. Free parking and Wi-Fi.

A server called Tom made this meal much more enjoyable. He had a very good sense of humour and cheerful nature which made the atmosphere very pleasant. I have allergies and he was very helpful at finding things that were safe for me to eat without making feel awkward in any way, which often happens in other restaurants. There's was plenty of choice for myself even with my allergy issues and two other family members being vegetarian. We are not the easiest people to serve but he delt with it easily with a smile. We didn't have to wait long for service, drinks, taking our orders or meals, it was all very quick. Top marks

We always enjoy our meals here, food is always tasty and good value for money. Amy is always really friendly and helpful, thank you 😊😊

Visited Harvester Pontypool to meet a friend. Booked ahead. Good reception and shown to table immediately. Had a great server Cerys, who was cheerful, helpful and courteous. Great food, even tried a special starter not on the main menu. Good was excellent and my steak cooked to perfection. Great atmosphere and all the staff were friendly. Amy also gave us some great advice and was helpful.

Tim is one of the best servers there. Always polite and helpful. Very good with allergens. Helpful and so friendly

Tim was brilliant nothing too much trouble, really friendly and helpful *

Outstanding service by Tim! Great experience.

Amazing service by Tim. Very polite and professional

Great service from Anna. Food was lovely.

Anna was our waitress very nice polite and helpful..food was delicious as always

Excellent service by Tim, excellent meal.recommend.

Amazing food, brilliant service! Tim, our server, clearly cared about his job and was enthusiastic and kind! Thank you for the great meal, will eat here again!

Tim our server went above and beyond! Friendly, knowledgeable and professional. Food was lovely too!

Cerys was a very polite and friendly person . Service was very good . A credit to the harvester. Well done xxx

Cerys gave us amazing service and the food was fabulous! Will be returning!

Lovely warm welcome and brilliant staff. Good value for money.

Missing half of my food very disappointing as cost so much

Had a great experience with my family today. Food was great and Tom was polite and helpful. Would come back again

The food much better now than what it was a few years ago, hope it stays that way!

Had a great sirloin steak here recently at a Birthday bash, don't know if they have a better supplier or better cooks here but it's head and shoulders above the Harvester in Malpas.

Jess was our server, the food was ok. The steak was overcooked a bit but was edible. Jess was brilliant, I gave her a game where she had to choose a random pudding for me to have out of two I gave her and I didn’t want her to tell me which one she selected. She did it no question! Goes to show that she cares about interacting with her guests

Tom is amazing. Made our evening a fun and enjoyable. Food was lovely as always. Atmosphere lost one star as cold when second set of doors were opened by people entering. If the front doors were closed it wouldn't let so much cold air in.

jacob was a very kind person, very professional food was lovely and fast service good customer care will return again xx

Excellent choice from the menu and very reasonable, the salad bar was well stocked and fresh, very helpful staff member

We had Matt L as our server and couldn't ask for better. He is so friendly and helpful it was a pleasure to be there. We look forward to the next time

Fantastic food, very well priced. The service from Amber was impeccable from start to finish. We will certainly be returning soon.

Anna was very professional & attentive, the food was excellent as well

Jacob was great, friendly and polite. Food was lovely.

Fantastic service, really felt that staff went out of there way to make sure we have everything we needed, will be back very shortly.

Jess served me and was polite and attentive to my order and requests, food was good and a very clean area, great time out

Cerys was very helpful, happy and knowledgeable. Good service, will be back

Amazing service from Sarah. Thank you

2nd visit within a few months and left disappointed in that we didn't get value for money on this occasion. If one of your party receives there food 1st and immediately says "is that all there is" it doesn't bode well for what the rest of us are going to receive and all bar one were of the same feeling. We would have expected the BBQ stack and Original combo not to leave us still hungry after receiving. Stack was far from it and combo fell well short...1/4 rotisserie chicken I'd have thought would be something equivalent to at least the size of a hole breast, it was just a wing with a bit of breast that was just a bit more than a mouthful and the rack of ribs was 4 pieces with very little meat on and then 3 portions of corn bread that resembled say oversized croutons. Didn't want to order a desert due to the inflated prices but as I was still hungry I thought a fudge brownie may fill the gap. It did the job. Couldn't fault the staff as they were very helpful and attentive. Just disappointed in the portion sizes and unlikely to visit again or may just order the Barbacoa burger as that seemed to go down well with my partner.

2nd visit within a few months and left disappointed in that we didn't get value for money on this occasion. If one of your party receives there food 1st and immediately says "is that all there is" it doesn't bode well for what the rest of us are going to receive and all bar one were of the same feeling. We would have expected the BBQ stack and Original combo not to leave us still hungry after receiving. Stack was far from it and combo fell well short...1/4 rotisserie chicken I'd have thought would be something equivalent to at least the size of a hole breast, it was just a wing with a bit of breast that was just a bit more than a mouthful and the rack of ribs was 4 pieces with very little meat on and then 3 portions of corn bread that resembled say oversized croutons. Didn't want to order a desert due to the inflated prices but as I was still hungry I thought a fudge brownie may fill the gap. It did the job. Couldn't fault the staff as they were very helpful and attentive. Just disappointed in the portion sizes and unlikely to visit again or may just order the Barbacoa burger as that seemed to go down well with my partner.

Excellent service from start to finish. Yummy food and Amy was lovely and had fantastic customer service! Went above and beyond!

Quick and friendly service would definitely recommend lunch time. Thankyou to our server Amy for a lovely experience today :)

Food and service was fantastic!! Our server/waitress Abbie was extremely friendly and helpful, a credit to the team!

Food was cold and over cooked and was missing item the pot of sauce was all over the place very poor

Food is expensive for what it is, server was really good, salad cart was empty the whole time, coke machine broke for a good portion of the time we were there, the put us in the bar even though we booked restaurant area and the bar area was very cold. But the food was decent and compared to cwmbran and merthyr harvesters this is by far the best, I imagine if it was a differnt day with differnt staff on this would be an amazing place to eat.

The server cerys was lovly couldnt do enough however when i went to the bar and enquired about aomething else the manager who had no name badge on wasnt so good.

Last minute decision to eat here!Been out riding. Managed to get a table! As busy for 3 pm. Tin our server was really friendly and helpful. Great food and service.

Food was lovely and Tim was absolutely amazing couldn’t ask for better service!!

Tim our server, was amazing. Catered to our every need and delivered a great service. The food was fantastic and arrived in a timely manner. Deffinately come again.

Food taste great at a good price but Tim outshone everything with absolutely superb service!

Manager found us a table even though we didn't book. Tim served us, that guy has all the energy, was singing, chatting, serving, strippi.. never mind. Great stuff, recommend

We were served by Tim. Super friendly, efficient and very professional! Food was amazing but Tim's service was better!

The waiter today was an absolute gem, with a cracking set of pipes when he was signing happy birthday to a small family. Positive vibes and amazing atmosphere!

Excellent service from Tim today! Very friendly, helpful and efficient. Lovely food, came out quickly. Would definitely recommend

Ate here tonight with my family, my daughter has a few severe food allergies, our server Morgan, who couldn’t do enough for us. He was so knowledgeable about what our daughter could have, and would then go off to double check with the kitchen staff. Made our visit much more enjoyable knowing it was all taken seriously, nothing was to much trouble. Will definitely be visiting again.

Fantastic service from Tim, food was awesome love this place

Had Tim as our sever and coma honestly say he was spot on !!

Lovely meal and our server Tim was excellent!

Excellent service from Tim this evening and lovely food

Really enjoyed our experience from start to finish and Tim was fantastic. We will definitely be coming back again.

Tim and Abi were very helpful and friendly after selecting an alternative to our menu which was very good they made our evening special we will definitely be back again 😊

Great food and service from Timmy and Abbie. Everything was amazing! Will definitely be back.

Amazing service at Harvester Pontypool. Our servers Timmy & Abbie were fabulous from start to finish, super attentive. Food was fantastic. Will be back!

The service Tim gave was amazing, especially on such a busy night. His energy and enthusiasm was great and he also gave one of our party a sample of ice-cream when they couldn't quite decide if they wanted dessert. Great service 😁

Tim & Abi always provide wonderful service and make us feel so welcome! Tim always chats, remembers us and makes the visit.

Great service for our meal tonight our assistant was Tim. Service with a smile 😃

Tim who serviced us was excellent

Great food and great service by Amy + Sian

Called in for breakfast without a booking, we were served by the lovely Amy, she was amazing! Lots of options. A couple of products not available but we were informed straight away

Tim gave an amazing service and would do anything to make our experience the best. Would highly recommend.

Food was lovely and service was excellent although it was very busy our waitress Amber really looked after us .

Tim was a very pleasant and polite server who dealt with our order efficiently. Thank you Tim!

Lovely visit on the weekend! Food was great. Morgan out waiter was outstanding. So helpful, polite and a pleasure to be around. He was very knowledgeable about allergies!! Thank you Morgan.

Had a lovely meal , clean, friendly and welcoming. Tim went above and beyond, Thank you x