Costa Coffee Cwmbran in Torfaen

Good friendly staff . Today long queue not a problem normally. Today not moving. We left went to a nearby coffee shop # queue but moving 👌

One of the best Costa Coffee Shops in the UK in terms of Staff and Service. Super friendly and efficient. Very clean premises too.

Friendly staff at a recently remodeled store. Clean and light, with plenty of seating. Food and drink are very nice too.

Lovely freinndly staff .love a Costa

Great service, especially from the core team of Kerry, Nicky, Sian and Jason. Excellent coffee and hot chocolate. Usually busy, but that's the nature of the location. Been recently refitted.

2 girls working the front 1 with plaited ponytail other with very short burgendy hair Both girls a credit to the store really polite efficient and welcoming to everyone who came in to store. Cake we had was moist and delicious.

Jason & Amy served us well. Love coming into places where staff are happy. Yummy carrot cake & good coffee.

Great coffee shop sian is the best team member alongside Jason thankyou.

I've went with my mother today, decided to celebrate her birthday with a slice of cake, toasties and coffee. Very nice food and despite it being crazy busy we got excellent service. I gotta thank everyone in the team today, we both had a great time. Also as usual, amazing coffees ☕️ 👏

Lovely Flat White I had this morning with my niece before a bit of TLC shopping on Bank Holiday Monday. Friendly staff happy to help

Lovely place! The staff are very friendly and helpful.

I spend a lot of time here very Polite good service

Always a friendly welcome and great coffee. Loads of coffee shops in Cwmbran but Costa is the best

Visiting Cwmbran and visited Costa for the first time, for a coffee. Staff were friendly and engaging and coffee was excellent. Came out of there with a smile on my face. Great way to start day.

Coffee was great, staff were friendly and efficient.

Could do with more staff for a shorter wait. Otherwise nice visit and friendly staff.

Always busy but great service and amenities

Fabulous staff are so friendly always clean and tidy . Can't fault it

The service from the staff was,exceptional.

The service is very slow which is a shame, the staff pleasant

I do like a Costa, But not the cheapest

Bardzo powolna obsługa,tłoczno i głośno.

queue was really big but all staff working fast, willing to help customers, all really friendly, very pleasant visit.

Always good coffee and friendly service.

Long queue and always only 2 people working that they prefer to discuss how fun was last night at the gig except speeding up the service. Queue all the way to the men’s Next section. Costa managers, do something! 2 stars for the taste of coffee, bad service (and is not first time)

Nice friendly service by a lovely gent . Coffee lovely... relaxed atmosphere...

Very busy long wait for coffee. Seemed to have loads of the take away order via App and these caused the problem. Needs sorting as people coming in the door should be served as quickly as these orders seemed to be.

Love this coffee shop. Friendly staff and great coffee.

Busy, excellent staff and hot chocolate

Go here often. It is lovely to sit outside. It is always very busy. A popular place. Staff always busy but always helpful and friendly

Another Costa every 2 yards what else is there to say

I love the hot chocolate with cream and marshmallows

Great place for tasty coffee and nibbles

Never too busy and decent coffee.. easily accessible and clean

The staff are always polite and helpful. This site is the best Costa I've been to, I wish all your sites were this friendly and helpful.

Always friendly staff and lovely coffee

Very busy Costa inside is showing signs of tiredness but allways stop by for a coffee

Amazing COFFEE as always really good food & very friendly staff, definitely recommend this

Always a nice atmosphere and quick service.

Staff always very welcoming,good place to visit when shopping.

Great drinks but expect a long wait at peak times.

Nice place, nice coffee. Very good service.

Pop in when in Cwmbran can be buizy so need to pick and choose when to visit but usually served quite quickly but sometimes have to queue need to open a bigger one over there with more room 👍👍

It's always busy, staff are as friendly as can be, I don't ever buy food here as its a little expensive, not to take away the fact is does look delicious

Went in for a Coffee late afternoon. Was served by an incredibly helpful staff member named Sian. She went above and beyond to make a coffee extra hot (whilst also helping other team members learn) we stayed longer for some toasties and was treated with an excellent service from her. Whilst there we picked up a too good to go bag which was amazing.

First visit to this Costa and met by friendly staff reasonably busy but managed to find a seat Jason the barrister must be one of the friendliest barristers I have ever met good repertoire with all customers and very pleasant will be returning

Exceptional staff. Well mannered at all times, kind and very helpful. Health & safety, Cleanliness 100%

Getting ridiculously expensive althoughyjis vusit I used my free drink. If I'd known decaf was just a coffee bag, not fresh ground, I wouldn't have bothered.

Service was good but the tables weren't cleaned that quickly

Always a pleasant to visit this Costa. I usually go with my 6 month old in a pram and every time have help from the staff to take my order to the table as I have the baby. The staff are pleasent and friendly and always make you feel welcome.

I love this Costa. Staff are wonderful, so friendly and caring. It's become my go-to.

Absolutely rammed the que was out the door!

Too expensive and cup size has got smaller staff not friendly

Been to many costas in the newport area and none can compare to this branch! staff are always friendly and have my regular iced soy chai latte ready on the go! Great service! Keep it up!

Chicken and bacon toasties.....absolutely terrible

Tasteless coffee was like drinking hot milk

Was slow service coffee was only warm

Went in just after 5pm a couple of tables had chairs on them 4 of us ordered our drinks and looked for a seat a female costa worker took the chair off the table and told us we could sit there, after 5 minutes a male worker came over and berated us for removing the chair saying that it was there for a reason we told him that his colleague had said it was OK Maybe if he had cleared the remaining tables people would not have to use the tables with chairs on

This is one I come to a lot!! All the time! I had the light whip for the first time in my Toblerone latte and thought I simply had to review this place and let everyone know the difference it makes! Staff lovely too, very smart I wish my daughters behaved as nice as them

Nice coffee reasonable priced .

Always really long wait to get served as so busy an getting a table is even harder

Friendly staff, was so busy but we didn't have to wait long to be served. The bestest hot choccie as always.

Nice Costa, favourite place to visit for coffee break whilst shopping in Cwmbran. Very friendly staff

Coffee was good and batista was nice

I likenthis coffee shop and often go here when I'm in town. The person serving us was really helpful and got us to sign up to the club. As always the coffee and cake were gorgeous

Nice coffee and very informative staff. They know their Beans.

Quick fast service, great mocha but prices arent great

Just the best hot chocolate etc. This is the place I miss when I go to the states!

Sometimes the queues are enormous because they don't have enough staff to deliver at the speed the customers expect

Amazing coffee and great accessibility for those with allergies

Very pleasant visit, staying over from Dorset

Always a good cuppa and even better when you use the app.

Great for ordering on the app then just collect it by the time you get there no waiting in que well done costa .....

Always hood service, lovely Costa cuppa!

Easily the best chain coffee shops there is , its the McDonald's of coffee in the way there is a conformity as each Costa offers the best coffee experience. Sadly since Whitbread sold them , it isn't quite as good but certainly the best of the chains

Tasty, refreshing hot coffee. Clean inside and out, polite staff

The coffee is very good, but it takes a long time to get served.

I didn't go there I only walked past it

Can't remember the last time I was served in a reasonable time frame in there. Queue is nearly always put the door and you can forget it if you've got to be back at work in the next 20 mins. Absolute joke

Usual good service what more could u say

I'm a Costa fan, nice spot here to sit outside and chill.

They do not provide any gluten free bread only biscuits but you don't want for breakfast 👎

Great coffee nice staff,Wilma visit again.

Nice relaxing coffee, too small inside though

I know it's a coffee shop but I asked for tea ? They make their life very complicated and queue structure gets longer than is necessary people then find tables and sit and wait for they're older stops you finding somewhere after you've cured got yours it's probably easier just go sit in the car

Smoth rich tasting coffee staff very friendly

In Next shop in Cwmbran it was very busy, quite a queue. It was ok but it could be better.

Ok a bit slow in service but up to what I would expect in a town coffee shop. Prices as normal

Just stopped for a coffee nice sunny morning sat out front.

Unfortunately this store can't seem to handle busy periods on weekends. On two Sunday visits (about two months apart) it took around ten minutes to queue, order and then receive my order. It got so bad that they were queuing out the door and some abandoned the shop to go to Starbucks around the corner. Things picked up when another employee helped the barista with the orders but overall it was a negative experience from what was once a great coffee shop.

Very lovely staff, coffees are always made with care and taste great.

Great coffee and pastries, but cigarette smoke from the tables outside the door makes it quite unpleasant

Always good coffee and well made.

Nice cake, coffee is ok but it's to expensive

Massive queue and only 2 Batista's working which wasn't actually the issue.... The issue was that said Batista's would not stop talking to eachother and this made the queue longer! Whether there's 2 or 20 of them behind the counter service will be slow if they're all talking to eachother instead of doing their jobs

Pleasant staff. Not the nicest of locations unfortunately.

Was full but people there with empty drinks

Absolutely awful, only 2 people in front of me in the queue but the service was incredibly slow. Had 2 takeaway hot chocolates which I couldn't even describe as luke warm, upon tipping them out there were huge clumps of undisolved powder in the bottom. Would definitely not recommend you go there. I've had to give it 1 star as you have to select something, but it's 0 stars from me.

I love a coffee but the que was so slow. Great if your not in a rush for a caffeine fix.

Bought a hot chocolate with my handsome man