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4.0

Based on 4 opinions finded in 1 websites

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Nº 259 in 437 in South Tyneside

Nº 17 of 33 Italian in South Tyneside

Score
OpinionsNoteTripAdvisor44.0

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Came in for a work meeting. service was excellent, especially by Liam. Food was quality. Would recommend highly, as it’s so warming inside

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The pizza order was made fresh whilst we waited and we didn’t wait too long. There are seats to sit. The shop was clean. There were cold drinks in the fridge. The staff were friendly and happy to tell you what offers were available and what the best deal was. We will return.

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Staff full of attitude and not helpful at all regarding allergies. Received our food to notice a hair on it and it basically being chucked on our table with the server announcing our meals to the whole restaurant.. no need to be so hectic! Potato skins disgusting raw in the middle and far too thick. Noticed half the staffs nails have fake nails on which are very long seems unhygienic? Not to mention we had a pram with us and when we walked in made to feel we were an inconvenience! Dancing round our tables waiting for us to finish our food so they can get home!

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A party of 20 for a special birthday family celebration. Booked in advance. Sent orders in advance. What a shambles. Service was slow and poor, food came out with long periods between each diners meal resulting in some sitting for ages waiting for their food whilst others finished theirs. . Food was awful except pizzas and garlic breads and salad. Manager was uncooperative when discussing issues. When food was sent back it was recooked not replaced. Atmosphere was flat. Not recommended.

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location-icon118 Ocean Road, South Shields NE33 2JF England
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Came here last minute on a sunday as we fancied an italian over a sunday dinner. Restaurant was quiet due to it being a sunday but got busier through our meal. Service and food was impeccable; kids meal was huge for the very reasonable price; the pizza and pasta I had was great. A must visit in South Shields.