Based on 3.289 opinions finded in 4 websites
Based on 3.289 opinions finded in 4 websites
Opinions
We stayed over as a package and couldn't fault a thing. The room was beautiful, the food was delicious and the staff were all friendly and welcoming
Lauren M . 2024-11-05
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We celebrated my 80th birthday with family and friends which was excellent. The ambience in QSF was perfect as was the food. None of our party had been before but will certainly be going again. Personally I would not go elsewhere in the Lancaster area now I have found this great restaurant. Thank you PButler
Patricia B . 2024-10-30
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Had a wonderful start to the weekend with a cheeky early bird at my favourite restaurant. Started with a black forest cocktail following the best muscles I have ever eaten excellent house wine fabulous service and their wonderful ambience. And cheaper on the early birds. Wonderful
Julie N . 2024-10-29
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We went to Quite Simply French for our Anniversary meal - we were not disappointed. We were made to feel welcome and special. The food was excellent - I had a Beef Bourgionne and my wife had a Steak. Service was also excellent. We enjoyed a few drinks as well, and then went home happy - THANK YOU
adnnsn9 . 2024-10-29
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On a weekend trip to Lancaster, we chose this restaurant on the basis of its reviews - and we weren't disappointed. On Sunday lunchtime, it was lively without being noisy; we had a lovely spacious table, and the only word for the food is amazing! So often with fine cuisine these days, helpings are tiny, but both the roast beef and the boeuf bourguignon contained copious amounts of top-class beef, cooked to perfection. Vegetables, sauces - everything was in the best tradition of French cooking. Plan ahead if you'd like to try the desserts - sadly we couldn't squeeze one in - maybe another time! Service was friendly and professional - altogether a meal to remember.
statslady . 2024-10-28
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Stayed a night with my 2 dogs, such great service and a stunning room, possibly one of the nicest i have stayed in the uk. Highly recommend, nothing to fault!
Naomi Woodruffe . 2024-10-07
MORE AT Google
Fantastic place for food, a real gem. Great selection, brilliant quality and service and not bad price so I would definitely recommend for an evening dinner. A very nice find!
David Hall . 2024-10-02
MORE AT Google
We stayed regularly but then when we couldn’t stay due to an emergency they still took £178 off us on a technicality without themselves having lost anything. Won’t be staying again.
skip Skipper . 2024-09-27
MORE AT Google
Had an excellent Sunday lunch here. Very high quality food with service to match in a lovely restaurant.
Stephen Lynch . 2024-09-27
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Was blown away by the food, environment & service. The pork belly, swordfish & house white wine were especially glorious. The staff catered for my dairy intolerance impeccably. Thank you QSF for a very special evening of fun & sensory delight.
Lois Woolley . 2024-09-16
MORE AT Google
Excellent food, great staff. Highly recommend.
T Stark . 2024-09-15
MORE AT Google
I travel a lot and you rarely come across a gem like this. The rooms are beautifully decorated and with so much attention to detail. The service is attentive, so much so, you realise you have forgotten what good service is! The breakfast is one of the best I have had...
Sean Taylor . 2024-09-14
MORE AT Google
I had dinner, breakfast and stayed over. Absolutely exquisite. The attention to detail, friendliness of the staff, carefully chosen fixtures and fittings, high standards. Can’t wait to return.
Erica M . 2024-09-06
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Excellent food, nice atmosphere and great service! In my opinion, QSF is the best restaurant in Lancaster. As you are located on my street, I am sure it won’t be long before our next visit.
Kev P . 2024-09-05
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Lovely Restaurant excellent choice of food, would say best ive tasted in Lancaster area, friendly staff definitely worth a visit
Brian Till . 2024-09-01
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Fantastic meal to celebrate my auntie and uncles’ 55th wedding anniversary! We went for the early bird option which proved to be great value and the food was superb! Our server Nathaniel was friendly and efficient, giving us just the right amount of time to order! We had a really lovely evening and highly recommend it, now our second visit and will definitely go again!!
Jenny D . 2024-08-31
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We had an overnight stay in this hotel with dinner & breakfast included in our choice of package. The overall atmosphere of the hotel was divine. The restaurant and room was spotlessly clean. The aesthetic of the room was so cozy and elegant I loved every bit of our stay. The room had We had lobsters for our mains at dinner time but I was surprised its was a 3-course meal(starter-main-pudding). My starter was pork belly where the meat was soft and the overall taste was flavourful. For main, my partner and I had whole lobster parted in half with champagne; the lobster also had fries and a salad. Honestly, I was so happy with my lobster choice, the butter was rich and a bit salty which complemented with its herbs and spices but the meat of the lobster was cooked to perfect as it was very soft. For dessert, I had a choice of sorbet and the 2 scoops of raspberry and passionfruit ice creams just meted my heart away. The following day for breakfast we both had eggs royale where my partner only ate a half of his dish whilst I tried to gobble up all mine as the salmon was so fresh but the eggs where very creamy and its white looked like meringue rather than plainly poached. Overall, I would highly recommend this hotel & restaurant.
Nicole Denise Dimaguila . 2024-08-30
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Once again we visited QSF to celebrate a special occasion with close family friends and we weren’t disappointed. We took advantage of the Early Bird menu offers, so enjoyed good value too. Great table service from Kata from the moment we arrived until we left. Thanks to all at Team QSF for another memorable visit!
TheCMs . 2024-08-29
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Great room. Great food. Great service. Thoroughly recommend.
Tim Swift . 2024-08-27
MORE AT Google
Another great meal at QSF, been here multiple times now and never had anything to complain about. The staff are always amazing and this is always the restaurant intake people to when they visit. I would 100% recommend this place to anyone.
Tom . 2024-08-27
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Great food and drink. We didn't stay so I can't comment, but highly recommend a meal.
Ian Catz48 . 2024-08-25
MORE AT Google
When in Lancaster and searching for a restaurant this place is the one . Simply Great food Great service Great atmosphere. Plenty of choice from the menu food came piping hot very tasty and good size portions great value as well. A must visit
David Blurton . 2024-08-16
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Food was amazing and the great Service 👍
June Leeming . 2024-08-15
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Fabulous food as always. One day I'll manage to leave enough room for the desert.
Brian Plawecki . 2024-07-25
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amazing food and service, without doubt the best restaurant in lancaster
forefront cases . 2024-07-15
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Another fantastic meal. 4th or 5th visit and we've never been disappointed but tonight, the quality of the ingredients, the skill of the chefs and the impeccable service compelled a glowing review. Easily one of the best restaurants in these parts. Long may they continue and we look forward to eating here again.
Røb Êrtō . 2024-07-13
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The food and service here is amazing!
Sarah Scott . 2024-07-13
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Lovely restaurant canalside in Lancaster. Relaxed atmosphere and very friendly service. Food was absolutely delicious. Good wine selection. Impeccable interior decor. A lovely special occasion restaurant, we will be back. Would recommend highly.
Urmi McSherry . 2024-07-08
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We came here on our wedding night and had breakfast for two days and we also ate in the restaurant. The service was exceptional, everyone we spoke to was extremely helpful and a pleasure to be around. The room we stayed in (the ashton) was very modern and chic with all of the modcons and a lovely congratulation plate with cake for our wedding night which was a lovely extra touch. The room was also very clean and easy to access. The food in the restaurant for both breakfast and the evening meal was delicious, a real treat and we will definitely be back for anniversaries and special occasions. It was a little on the pricier side but very reasonable for the exquisite food. Another special touch of a balloon on the table and a comp glass of fizz was also a little extra touch that just made the whole experience that little bit more special. I would recommend it for anyone wanting a treat, specifically couples or special occasions. Again I have to mention the staff went above and beyond to make sure our stay went to plan and how lovely they all were.
Peter M . 2024-07-07
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Visited for our daughter’s birthday and it was perfect! Our favourite table, fabulous food, service and little extras for the birthday girl herself! We love coming here - our favourite place to eat in lancaster. Thank you
Deborah W . 2024-07-07
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Wonderful restaurant. Great ambience delightful staff and service and the most delicious food. We had the charcuterie platter to share. Lovely meats and a very tasty salad. The Boeuf bourguignon was amazing. Steak that we cut with a fork! No room for dessert but great coffees to finish. 10 out of 10!!!
jq002 . 2024-07-07
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Always reserve here when I’m in town. Never fails to delight - fab service and wonderful food. If you get a chance give it a try
Dean B . 2024-07-01
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Booked for a birthday. Balloons on the table and a glass of fizz on the house! Fabulous meal and really friendly staff who made sure everything was perfect for us. Thank you for a great evening. Looking forward to the next visit already x
Belles' Catering . 2024-05-04
MORE AT Google
Well don’t really know where to start! Had an exceptional stay at this gem of a place yesterday. Every aspect was a pleasure from the initial contact through to check out. They have achieved an amazing sweet spot of excellent value for money - all the little extras don’t go unnoticed! Loved the design of the rooms (we stayed in the suite) and every aspect has been thought about and the food was delicious- really lovely and a well thought out menu too. Every staff member was lovely and it has a lovely independent feel. Cannot wait to be back!!
Teamwhitbycheshire . 2024-05-03
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First went to QSF in 2017 and it continues to serve some of the best food in the region. Adding 4 bespoke bedrooms has made QSF even better. I can definitely recommend QSF for all occasions.
H2JLD . 2024-05-01
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Stayed four nights dinner bed and breakfast. Very friendly, helpful and attentive staff. Excellent service at and quality of meals. Comfortable well equipped room. Not cheap but for us very good value. Easy parking and a short walk into the town.
Peter C . 2024-04-29
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Recently stayed here for my partners birthday, the room and food was amazing and the staff very friendly and attentive, will be returning
sam c . 2024-04-27
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Divine food, outstanding service (thank you Laura and team!) A fabulous 40th birthday treat ! 💞
Fiona Murray . 2024-04-26
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I didn't eat here on this occasion as I arrived too late. I just stayed here overnight for a business trip. I loved it! The room was funky, beautiful, comfortable and spacious. Fabulous bed, amazing shower, perfect air con system (a Nest - it was all very high tech), a Nespresso machine. I had to leave at 7.15 and was disappointed that breakfast was not going to have started by that time, but the lovely guy who checked me in found some cheese and biscuits for me to take in the taxi with me! All in all, a lovely stay. Would definitely recommend. And last time I came here I had dinner which was fantastic!!
Kate J . 2024-04-18
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It is always a first-class experience at QSF, but our dinner last evening surpassed any of our previous visits. Robert and his team keep the restaurant looking wonderful, and Luke and his kitchen team produce the very best food. I went for my birthday celebration with my daughter, and as always, it was staggeringly good.
Peter A . 2024-04-10
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Outstanding food, service and setting. Every time this venue just seems to get better and better. The food is exquisitely prepared from obviously carefully selected ingredients.
markW4349FP . 2024-04-07
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This is an absolutely amazing place to stay. The staff are excellent and go out of their way to make sure you have everything you need. Rooms are beautiful. Little extras are well thought out. Food was excellent for both dinner and breakfast with everything catered for. Free parking too! Can't wait to come back!
michelleZ3650VV . 2024-04-06
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Excellent food, wine cocktails and service. The Tomahawk steak was fantastic, as were the other dishes. Just nothing to fault. Highly recommended.
Matthew J . 2024-04-05
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the two of us visited Monday bank holiday evening to celebrate our 59th wedding anniversary having not been for some time. we were glad we did food & service excellent especially the herdwick lamb pink & cooked to perfection. thank you
LancashireBond . 2024-04-05
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Gorgeous meal, excellent food, fabulous service. No wonder it is no. 1 on TripAdvisor. The starters - the goats Cheese Was lovely, and the fish cakes were very tasty. Main course - lamb was fantastic pink just as we like it We will be back xx
EFF62 . 2024-04-04
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Booked a table for my partners birthday. Was blown away by the little booth to sit in decorated with balloons and shot of champagne on the house. Plus sparkler with desert. The waiting staff were excellent made us feel special. Food excellent lobster, steak, muscles,oysters and trio of desert all cooked to perfection very fine dining style. Compliments to all the chefs. A special occasion made even more special by this venue , recommended a visit to experience a memorable experience. ✨️
Jackie B . 2024-04-04
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Early evening meal, bed for the night, breakfast. So peaceful, so beautiful, so kindly looked after. Staff working incredibly hard to make it seem effortless. Oh, and incredible historic setting.
Explorer19816851854 . 2024-04-02
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Lovely family Sunday lunch. A warm welcome, excellent, friendly service, and fantastic food. Best restaurant in Lancaster.
Quest66794907373 . 2024-04-01
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We had fabulous food, received great service from very friendly and helpful staff a had an extremely very enjoyable evening
Richard B . 2024-03-28
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The food used to be so good here. Not any longer. Small portions at a ridiculous price. Also very very small Sunday roast dinners. Staff nowhere near as nice as they used to be. Much better restaurants!!
J B . 2024-03-16
MORE AT Google
I have been coming to QSF for almost 20 years, for Dinner in the evening and the occasional stay over, and also for many Sunday Roast Dinners. Rob, Lowra and the team are so accomodating, and the service and attention to detail is always exceptional. Great menu choice and wine list in the evenings and his Sunday Roast Beef is awesome. When I am visiting Lancaster with my Mother she would be devastated if i took her anywhere else. I cannot recomend this Restaurant enough... superb !!
Simon Bland . 2024-03-15
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The food was good, but don’t get the prawns. They were pretty awful.
Kris Allee . 2024-03-12
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Ate at the restaurant. Great service, very helpful and accommodating as they put us on a ground floor table with disabled toilet access. The food was fantastic as well, all 3 courses were delicious.
Rory Sewell . 2024-02-24
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Once again i am very happy with my service and food from your restaurant, everything about this place is spot on, the atmosphere is very relaxing and warming, the staff are very welcoming and polite, and the food is delicious. I highly recommend this restaurant. Thanks again for a great meal and night.
organic Blueberry . 2024-02-14
MORE AT Google
Absolutely beautiful rooms, service fantastic and the food is gorgeous. had the lamb shank with mash and kale, it was to die for. Will definitely be returning as one night wasn’t enough 💕
Julie Spencer . 2024-02-06
MORE AT Google
Wonderful to have a meal in the restaurant again, we really enjoyed our visit, ambience, food and service all top notch. The new decor and layout to meet govt guidelines is comfortable and stylish, hope to be back again soon.
Amanda H . 2021-05-20
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A real treat to be able to go to arguably one of Lancaster's finest restaurants. It's a beautiful venue in a gorgeous location, the food is sublime, the waiting staff are friendly and accommodating and it's an absolute joy to visit. They even laid on a balloon, table confetti and a sparkler for my daughter's birthday.
Jack_the_Illustrator . 2021-05-19
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First visit to QSF since my 60th birthday meal in October.Not disappointed!.Same high standards from Rob and his young team.Not even Rob playing with the fire alarm could put us off!!We had the sausage,chorizos and asparagus as starters.First class presentation and quality.Followed by the beef casserole and Guinea Fowl with dauphonois pots.A real culinary treat for a Tuesday evening in Lancaster!No room for puds but great espresso with cognac.A thoroughly enjoyable occasion.Will need to book soon for a follow up looking at the reservation website availability in the coming weeks.Rob mentioned he had two no shows the previous evening costing him financial pain and disappointment to would be diners trying to get a prized table!!With Rob sending both email and text reminders to punters this behaviour really is inexcusable.Keep up the good work Rob.Dave
Edmonson513 . 2021-05-19
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Fabulous meal, lovely atmosphere, friendly helpful staff, great experience as always, highly recommended
2001uk . 2021-05-18
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We were really disappointed we are still in lockdown as this time last year we went here for a meal for my partner's birthday treat as we do most years. We ordered from the takeaway menu and was really impressed with the quality of the food. Just a shame we didn't have the lovely staff to serve it to us.Would highly recommend it. We both had the tartiflette which was chicken, bacon, mushroom, and potato in a cheese sauce with herb crust to start that was so tasty. Then I had the lamb that was so tender it just fell off the bone and I always love the dauphinoise potatoes and the roasted veg and my partner had the lobster. We both finished off with the sticky toffee pudding which was so yummy. Mmmmm. We even had two little chocolate-type truffles for after with coffee. Very impressed with it all. Can't wait for when it reopens again and we can go for the squiffy menu.
andrea g . 2021-03-13
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I've avoided QSF for many years. A couple of visits many moons ago where I ended up with food that was so over-salted as to be almost inedible left a (literal) bad taste in my mouth. Similar observations from friends over the years tended to reinforce that those initial impressions.Wind the clock forward and after a year of on-and-off lockdown my tastebuds were craving something new. So it was with trepidation I decided to give their take-away menu a whirl.The order for my partner and I was halloumi fries, pork belly starter, pork loin steak, lamb shank and Dauphinoise potatoes.Delivery to the boot of my car was quick and painless. On unwrapping I wqs impressed with the portion size....no-one was going hungry that night!. The halloumi fries were perfect, though a little more garlicky kick in the aioli would have been appreciated. The pork belly with supposedly crispy crackling was almost large enough to be a main course. The pork was nicely cooked, though I think that a stronger flavour pork was needed to stand out against the puy lentil casoulet. Perhaps wild boar or dial back on the lentils? The crispy crackling wasn't and was much closer to something that originated in Fort Dunlop, unfortunately.The mains were superb. My partner had the huge pork loin steak on a bed of savoy cabbage. It really was a lovely dish. My lamb shank was cooked to perfection and was everything that you could ask for from slow-cooked meat. Rich, decadent, unctuous with a wonderful mouth feel. Terrific! Finally, the potato Daupinoise was also superb.Overall I was impressed with the flavours, presentation, quantity and overall experience. A little tweak with the starters and this would easily have been a 5 star review. Finally, it looks like a good effort has been made to make sure the packaging materials are recyclable. Well done on that point!
SJennette . 2021-03-07
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Had a fantastic takaway meal for valentine's night. Food was really nice. Well packaged and arrive hot.
Y4335NYchristineb . 2021-02-14
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It’s not the same as being in the restaurant, but our take-away experience was excellent. Efficient collection- the owner, Rob, placed the sturdily wrapped dishes in my car boot at the appointed time, and the food was piping hot on arrival at home. Moroccan crab fishcakes were substantial and tasty, with subtle spices. The bouillabaisse was a hearty and toothsome fish stew, containing great chunks of salmon and white fish, mussels and a large prawn. The broth in itself was quite delicious. No room for a dessert, although the little chocolate bombs went down well! Thank you QSF for staying open for us- something lovely to look forward to and to experience, whilst we’re in lockdown.
tryingtotravelagain . 2021-01-16
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Well thankgod in dark times!!!! The food was nothing but amazing, I could not recommend QSF enough to put a smile on your face, lovely starter followed by a stunning main... washed down with L&P.Thank you Robert and the staff Captain Roy and lieutenant Carli.
Captainroy7 . 2021-01-09
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Each year we like to start our Christmas celebrations by going to QSF on Christmas Eve, but sadly the local Tier 3 restrictions meant that we were unable to do so this year. So we ordered a take-away - and we were absolutely delighted with it! Picking the meal up at the restaurant was easy-peasy, and the food was all warm and secure in sturdy cardboard boxes.. A mixed charcuterie starter, main courses of beef brisket and duck and a clatter of mince pies to finish with - all uniformly excellent and stunning value for money. We couldn't fault it! Thanks, QSF, for starting off our lock-down Christmas so well!
Malcolm O . 2020-12-27
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As we are in tier 3 and there is no where to go we decided to book takeaway to collect from QSF. It was beautiful.It was placed in the boot of the car and we drove sedately all the way home.We were not disappointed with the food. It was everything I have come to expect from QSF. So tasty. My mouth is still watering from the lovely food.What a treat for a Thursday. So happy we tried this. We definitely recommend this if you are unable to book in due to Covid restrictions.Thank you QSF
Bels171 . 2020-12-10
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Treated ourselves to a wonderful Sunday lunch by click and collect. The meal was perfect, excellent tender roast sirloin of beef with the trimmings. All made even more special by the brilliant service. Hoping you'll be able to open properly again soon, but we will be ordering again soon.
DerekW669 . 2020-12-06
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As we are in lockdown we decided to book a takeaway and was not disappointed with either the cost or the quality. I had the Duck and my wife had the chicken, both of which were cooked to perfection. We also both had the cheesecake which as expected was lovely. All in all a lovely meal well packaged, we will definitely be ordering again.
Colin C . 2020-11-28
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We stayed in one of the QSF gorgeous rooms to celebrate our 25th wedding anniversary. We also opted to dine in the restaurant on the evening of our special day and were not disappointed! Lovely food, lovely wine, lovely atmosphere and fantastic service. The best meal we have had in the UK for a number of years. What more can I say? We will be back when we are in the area for sure.
stephaniebug . 2020-11-23
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I’m really pleased to say that my wife and I have just finished a wonderful Sunday Lunch courtesy of QSF as part of their book and collect service under Covid rules. It’s always great to be able to support our local businesses but this came without any downside.The whole arrangement worked a treat, the food was super - very tasty and plenty of it. Certainly would recommend others to use this service in these difficult times.
BarryandJan40 . 2020-11-22
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We ordered Qsf to go for Sunday lunch. Everything was absolutely delicious. Collection was quick and easy and everything was well packaged and ready to be served at home. It was brilliant to be able to have fantastic food at home with no effort! We will definitely be back!
D3416EUchar . 2020-11-16
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We have been a couple of times before so when we got a rare Sunday of together we decide on lunch at qsf as always from arrival to leaving nothing is to much trouble and all COVID-19 rules were followed and explained also it was nice to see our son who is one the chefs thank you all for another memorable lunch
lindsayprice76 . 2020-11-16
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Our favourite restaurant in Lancaster at the moment. Every course was beautifully prepared and delicious, with some nice imaginative touches.
givethesingerasong . 2020-11-16
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Great food served in a relaxed environment by courteous staff. The wine list was very good to accompany an excellent menu. Probably an oversight on our part but we ordered a side of fries not realising our main came with dauphinois potatoes. Definitely recommend for quality food and drink
lancasterlad . 2020-11-15
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very enjoyable meal in a relaxed atmosphere. Well looked after by attentive but discreet staff. Many thanks to all
tynanjan01 . 2020-11-08
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Great restaurant. Lovely food. Good service. Top quality. Friendly staff. Easy parking nearby, atmospheric building on Lancaster Quay.
cdowns2020 . 2020-11-08
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I have been visiting QSF for some time and it’s been such a shame to see how COVID has effected local restaurants like QSF , however they have adapted into a takeaway during lockdown and it is fantastic ! Restaurant food at home , it was easy to order and collect . It was hot and so tasty , literally amazing ! Please think of local restaurants during this time and give QSF to go service a try ! You will not be disappointed !
RwtC90 . 2020-11-08
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We have been having Take Aways from QSF since they started offering them earlier this year. Very easy pickup. So we have enjoyed restraunt food in our own home at the weekend. Excellent.
531AnnM531 . 2020-11-08
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We love QSF and have been coming to this restaurant for years because of the great food and atmosphere. Our most recent visit was somewhat different due to Covid. We have eaten out at a few different places during the pandemic but QSF shone with very efficient and safe systems; track and trace when walking in, sanitiser before you entered the restaurant, tables screened off, guidance from staff (you get the gist). Well done QSF!
sarahbainbridge2017 . 2020-11-08
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ABSOLUTELY grand had a good meal service was very good staff where friendly food fantastic would definitely come back
loujak47 . 2020-11-07
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The best restaurant in Lancaster. Helpful, polite staff. The food is DELICIOUS. Theres a great selection of wine and liquers. Its one of a kind. The menu is quite unique and very different. We had a great time and we shall go again. Robert has done a great job since taking over. This is the place for a serious dining experience.
CLEMAYE . 2020-11-06
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Tried the new take away for Covid. Wonderful meal beautifully cooked and presented for home consumption. Starter, main and desert. A wonderful treat. Easy collection with prompt service. Well packaged food.
Peterdowdell . 2020-11-06
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My partner and I treated ourselves to a meal out at QSF for his birthday after 3 weeks in self isolation and before lockdown. It was also our first date out in months! We are so glad we chose Simply French; what a meal! Fabulous service by all and smiles all round. We felt very safe with the procedures in place for Covid; very well organised and carefully thought about. Well done! Decor is fantastic. We had a lovely table with birthday balloons, which was a lovely touch.Cocktails were amazing, especially the classic French 75 & espresso martini. Garlic prawns, Mussels & Steak. All cooked perfectly and delicious. Can’t wait to get a click and collect takeaway over lockdown and then to visit again as soon as we can. Perfect, special night. Thank you xx Rebecca & Jamie xx
M7073RBrebeccad . 2020-11-05
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Discreet but attentive staff, excellent service and relaxed atmosphere. Looking forward to returning soon.
Paul T . 2020-11-04
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Amazing food and the staff were very attentive and lovely !! The atmosphere was great and I really enjoyed the experience, can’t wait to return loved this place so much!
Sarah P . 2020-11-01
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Our favourite restaurant in Lancaster and the food never disappoints. We enjoyed a great Wednesday night meal - Morecambe bay moules followed by steak, frites and salad for £20. This, in our opinion, was very good value. The restaurant feels very safe and food is beautifully presented. Staff are always pleasant and go the extra mile.
michelethorns . 2020-10-29
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Booked this restaurant with rooms as a treat for my husband on his birthday. I let the restaurant know in advance and asked for a nice table( knowing that this is not guarenteed). We are not local, and as such opted to stay overnight. I chose the Ashton room. We arrived in good time to a very pleasant welcome, and we were given a pass for the car to be parked behind the hotel. We were shown to our room, with the very modern and convenient key code entry. We were also given a lovely bottle if prosecco to welcome us. Nice touch. On entering the room, we found a plate with two brownies and " Happy Birthday" in chocolate on the plate. I gave to say, I am not normally a fan of brownies, but these were truly delicious,and would give Paul Hollywood a run for his money. That was a really nice touch, as I wasnt expecting anything to mark his birthday. The room itself is superb. Set on two floors with views overlooking the river, a huge tv, nespresso machine with pods, a writing desk, an led sensor mirror, mini couch and armchair, toilet shower and large sink. Then the upstairs, complete with little led lights leading up the stairs, a bath, another huge tv and comfy bed. Dimmer switches, electric blinds...they've thought of everything. The meal. I had a steak which was cooked to perfection with dauphinois potatoes and red cabbage, husband had smoked chicken soup to start , followed duck. He ordered spring greens as well, but as the portions were excellent we didnt really need them. They had also sat us in a lovely booth as requested, decorated with stars and a balloon, again another nice touch. I couldn't decide on which dessert, but I opted for the " cafe gourmand" I think that was wat it was called...this was 3 mini desserts with coffee,simply delicious. A mini creme brulee, choc brownie and cinder toffee and choc ice cream, wow. Fantastic. Went to bed very content and full. I also had a lovely virgin french martini as I don't really drink. This morning we had a lovely breakfast sat by the window, and all food was delicious. The service throughout our stay was spot on.Attentive but not intrusive. I would definite recommend this place for a cosy,tasty meal and if you are planning a drink or two, push the boat out and stay the night.
travellingkid . 2020-10-28
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We stayed for my partners 30th and the room was amazing. We went for dinner and that too was amazing, the best steak I have ever eaten! Will definitely be back. The staff couldn’t be more helpful and went above and beyond to make it extra special.
catherinejS278HP . 2020-10-25
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We have been going to QSF for many years. It is quite simply the best restaurant in Lancaster. Really good food and atmosphere. Friendly, very capable staff.
suetonius24 . 2020-10-24
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This is our favourite restaurant in Lancaster! The food is absolutely beautiful & the service is always amazing. QSF is our place to go to for every special occasion! We haven’t ate out in a while with covid but it was lovely to have a Wednesday treat! Thank you as always.
51shanaa . 2020-10-23
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What a fantastic small river front restaurant serving fantastic food in a new atmosphere and with excellent staff.A little bit of happy hour joy between 5pm and 6pm with (some) half price starters and very small discounts off even fewer mains. Lovely fish cake starter and a cheese one I can’t comment on. Then a lovely fillet and (an even better) duck breast. Both with a combo of fries, dauphinois, asparagus, broccoli and parsnip. All delicious. Would have loved dessert but “substantial meal” rules earlier in the day made that impossible. Accompanied with a lovely sparkling French wine.Very, very good.
sleep007 . 2020-10-22
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We had 3 rooms booked DBB for the day of my sons wedding. We were well looked after throughout, very friendly staff & nothing too much trouble. Due to the covid restrictions our tables had to be spaced apart but the staff had decorated them with balloons / candles & glitter, it was fantastic. Our waitress was great looking after all of our needs throughout, fantastic service. The food was very nice & we all had a great time
rspatrick1107 . 2020-10-21
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Great value for money on the early bird deal - although this does seem to have been brought forward even earlier due to the 10:00 curfew.Background music reached the end of the playlist - had to highlight this to staff as an evening without music does loose some of the ambience!Social distancing measures have been implemented very discreetly and one would think they had always been there if you hadn’t visited the restaurant before.Great selection of alcohol, including some fantastic champagne options.Probably the best place to eat in Lancaster!
TravellingDodger . 2020-10-20
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1st class food, people and location, Lobster, fillet steak were excellent. The combination of feeling safe and relaxed was perfect. Thank you for making our wedding anniversary so special.
joeg759 . 2020-10-20
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Can't recommend highly enough. I have been with my wife a number of times over the years and I am always pleasantly surprised with the high level of consistency regarding the quality of food and service. We always receive a friendly welcome from the staff and both enjoy the ambiance of the restaurant.Can't wait to return.
JAMES C . 2020-10-19
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QSF is offering the same quality, ambience and service as always. Thank you to the staff who are working under tremendous pressures during the Covid pandemic providing us an excellent meal. We look forward to our next visit and can only recommend continuing to use our favourite restaurants, the adage use it or lose it has never been so important.
Andrew W . 2020-10-17
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What a fantastic experience myself and my partner had at this hotel/restaurant.The staff made us feel welcome from the second we walked in, so friendly and couldn’t do enough for us.The room was beautiful, the food was delectable and the service was second to none.We WILL be staying here again.
erikakac . 2020-10-16
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Good sized portions - we were planning on three courses but could only manage two! Quality of food was excellent.
571antonyr . 2020-10-14
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We had the chicken & bacon gratin & charcuterie platter for starters. Mains lamb Bourguignon & pork fillet. All of it was delicious. Especially the pork and dauphinois potatoes. Very friendly staff. Lovely environment and atmosphere. We will definitely be visiting again.
Dave J . 2020-10-08
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Hand santizer at the door as you enter. Screens around the restaurant are discreet and look like decor. Staff all wore visors as PPE around the restaurant. Fresh bread and water provided on the table. Price of a glass of large large wine were in between £7.50 to £9. My sauvignon blanc was £7.50 and very tasty. They sell a good variety of non alcohlic drinks including low alcohol beer. I had the Smoked chicken bacon gratin to start - Potatoes, caramelised shallots, cheese + herb breadcrumb crust. Good portion , beautifully cooked chicken, crispy bacon and a beautiful cheese sauce. Side salad a good size and tasty. For the main I had coley fillet - Sweet chilli orange butter sauce + fricassee of steamed greens and char grilled tiger prawns. Fish was beautiful, the sauce was a bit like a broth and was very tasty , I asked for a spoon so I could have it all. The tiger prawns you have to de shell but they were so tasty and you are given a towel to clean your hands. The main came with dauphinoise potatoes, they are beautiful and you dont need a lot of them as very rich.Half price on starter so £4.25 and £14 for main - this is in between 5 and 6pm only. The food and service was incredible throughout. Could not fault it. Just to note as I know QSF are known for their lobsters and oysters that they are not currently available on the menu.
smurphy2809 . 2020-10-08
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The dining room setting was 5 star. Had the twice baked soufflé! Wow wow wow to die for., followed by the plaice with impressive garnishes including fresh capers my wife had the pie of the day. Both dishes were excellent I only wish I lived near as we would eat there more often. Stayed after our meal for a game of snooker with a complimentary drink from the owner can’t wait to return Fantastic all round. Thank you
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“Like subway but better” is the tag line and it’s spot on! Best place for sandwiches in Lancaster. Loads of choice of fresh ingredients.
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Best chicken I've ever had. Hands down. Was in Lancaster for the weekend and I had 3 of the best meals in a long time, 2 of those meals were from this place!
227 Opinions
Short Story: We went to Koko Bento in Lancaster for the first time today and had a really awful experience. Everything was normal, the service was nice and the restaurant was pretty quiet (went at 17.30pm ish). We were shown to our table by waitress no.2 and left to pick our food. When looking at the menu, we noticed that it specified if the chicken dishes had thigh meat. So my husband chose the "Mochiko Chicken Curry" because he really doesn't like thigh meat (makes him feel sick). When the mains arrived, he took a bite and said that it was definitely thigh meat and that he couldn't eat it. He flagged waitress no.1 and said to her that he was really sorry, but the main was chicken thigh meat and that he couldn't eat it, so please could he send it back and get another main. Waitress no.1 said that because he had ordered it and didn't ask about the meat, that it was his fault. My husband repeated again he was sorry, but he couldn't eat the food so could he change meal. Then waitress no.1 went and asked waitress no.2 (who was downstairs) who said it was our fault and that the ingredients were already used so he had to pay for the food he couldn't eat plus a new main. We said politely that this wasn't right and that we wouldn't pay for the main that my husband didn't eat. The other waiter then brang my main (which was good and I thanked him) and saw that it was getting a bit heated and he tried descalate the situation which we thanked him for. Waitress no.1 then rang the manager who wasn't in and tried to make us speak to this manager over the phone (while I was eating my main), which was pretty rude and inappropriate. After my husband said he didn't want to talk to a manager over the phone and that again he wouldn’t be paying for food he didn't eat - we were left alone by the waitresses. When I finished my main, we went downstairs to pay the bill. Waitress no.2 was at the till and asked if we were going to pay for "everything" in an annoyed tone. And we calmly said we wanted to pay but wouldn't pay for the mochiko chicken curry that wasn't eaten. She then began to argue at us that it was our fault, didn't we know this was a business, we should pay because they had wasted ingredients, etc, in a raised voice, which was very unprofessional. We again said that yes, we could have double-checked about the chicken in the dish, but as it wasn't eaten that we categorically weren't paying for it but were happy to pay for everything else. She then told us to take a seat because she was ringing the police. We said that was fine and sat down at the counter and waited. The call went on for a few minutes before she ended it and walked back to the till and said we could pay now. The till has a screen where you can see the order items and the total bill. We could see she had taken off the mochiko chicken curry, and we paid the bill. My husband asked. "So the police said that you couldn't force us to pay then?". Waitress no. 2 then began to raise her voice at us, saying the same spiel that she had said before she rang the police. My husband said let's just leave it and go and told her she was being really unprofessional and that it was wild that she had tried to get us arrested over a dish we didn't eat. As we left the restaurant, she shouted that we were pathetic and told us don't come back. I said, "Don't worry, we won't ever come back" (sort of laughing because I was so taken aback and shocked by her behaviour to customers). She then tried to mock me as we walked out of the restaurant. I'm posting this to let other people know that this could happen to them if they don't like a dish they've ordered at Koko. We obviously won't be coming back, and it's a real shame that this was how the restaurant handled this as it was our first time eating there. It could have been sorted really easily, but that's not how it played out, unfortunately, and we ended up having a horrible time when we wanted to go for a nice meal together. I've attached a picture of the end of our meal, showing that my husband didn't touch his food. Thanks