Quays Fish and Chips in Lancaster

En nuestro camino de Escocia a Stockport, le gustaba el pescado con papas fritas en lugar de servicios. Busqué en Google a Quays y me alegré de haberlo hecho. Ofrecieron 3 tamaños diferentes para pescado y para papas fritas por separado. Pedimos un pequeño pescado con patatas fritas que venía con una selección de guisantes mushy, salsa o curry. Nathan, el propietario fue muy amable y preguntó si nos gustaría probar su propia salsa tártara, me alegro de que lo hicimos, estaba delicioso, al igual que el pescado recién cocinado con patatas fritas. Sin duda recomendaría. Todo lo mejor Nathan.

Gran sabor de pescado y taza de cena, con guisantes mullidos y salsa tártara increíble mano - hecho por el propietario de Nathan. Es la primera vez que me ofrecen una rodaja de limón en una comida para llevar - buen toque! Excelente servicio en general.

Una cálida bienvenida del personal. Excelente pescado y patatas fritas. Excelente relación calidad-precio. ¡Recomendaría encarecidamente!

Le porzioni sono abbondanti, ma la panatura del pesce era veramente tanto oleosa e per questo non sono riuscita a finire di mangiarlo. Le patatine erano buone, anche se le preferisco più croccanti.

Absolutamente perfecto! Calamari en el menú era una buena adición, y estaba delicioso. Bonitas patatas fritas, porciones muy generosas. ¡También deliciosa salsa! Sin duda volveré!

The best chippy in Lancaster, in my opinion. Food and portion sizes are excellent. Delivery times often exceed expectations.

We ordered a family meal from the Quays Chippy, but it arrived short of 2 portions of chips. One of the family was only hanging chips and peas, so we had to put the remainder of the order in the oven to keep it warm. I messaged the shop to inform them of the error and asked if they could please send the 2 missing portions of chips out ASAP. They did better than that, they re-sent the whole order out again to guarantee its freshness. This establishment goes above and beyond in order to keep its customers happy and I would highly recommend them. The food is absolutely lovely too! Many thanks.

Lovely fish and chips, we also had some fish goujons which were were excellent The staff were very friendly, and chatty!

Superb. Wonderful. Fantastic. Easily the best Fish and Chips for a very long time. worth a detour. Freshly cooked. Service with a smile.

Absolutely awful, soggy, cold and undercooked chips. Fish was more batter than fish. One member of staff was rude and had an attitude. Waste of money as most of the food went in the bin. Expensive mistake, would not recommend at all.

Had steak pudding chips and gravy. Was delicious. Uick service Friendly staff Recommend a visit. Parking limited

Came on a Saturday lunchtime. Got served quickly and politely. Ordered the lunch time special sausage chips and gravy £5. Asked for extra gravy as very dry when you don't get much. Chose red salt instead of normal. Repeated plenty of gravy request when server asked if I wanted on top of in a tub. Got back to my house 2 mins away and was disappointed by the limited gravy. Box was dry at the bottom and only the chips on top got gravy. Would have given 5 stars but for this. Parking is a pain had to drive round 4 times till a space was available outside.

Visited this excellent chippy during a trip from Hertfordshire to see family in Lancaster. We particularly wanted fishcake and chips as the fishcakes are amazing and not like any we get at home. Although we got there only 15 minutes before closing, the staff were really friendly and cooked our food specially. I thoroughly recommend!

Went here as they offered gluten free fish and chips I would say the welcome was average took around 3 times to explain the order but we got there in the end food was nice if not a little greasy nice to have the gluten free will we be back yes why not thanks guys

Just been to Quays for fish and chips and sausage and chips and have to say it was the best chippy I ever had!! It was all hot, fresh and tasty. Definitely coming back for more!!

Ordered for 3 of us at a cost of over £30 for below average lukewarm (if that) food. Positives -- friendly service and arrived within the stated time (well 90+% of it) Negatives. Cold to lukewarm food Certain items swimming in grease. Ordered Scampi and chips. Chips didn't arrive. Rang the shop to let them know and was told "so sorry about that, we will send you another scampi and chips up". So I gave my delivered scampi away as I had another order being delivered. Fair play 15mins later my order arrived minus the scampi. So so disappointed with Quays. Never again for delivery.

It’s changed hands again, but still got that great taste. Service is super fast and very friendly. I would go more often but that wouldn’t be very good for my waist line.

Our first visit. Lovely friendly staff, the place is very clean and the chips are a good sized portion, nice and hot and tasty. The cup of tea was brewed nicely, too. I can recommend and will be going back again.

Totally gutted that gluten free is no longer available. Such a shame as option for coeliacs to eat are limited. Just another fish and chip shop.

Quays is now under new ownership, they no longer offer any Gluten Free options. The take away was very clean and tidy and I’m sure for non coeliacs still very good.

I stopped going here as previously was always a mess up with orders and the food was hit and miss. I thought I would give it another try to see if any improvement and it is delious!Perhaps it has changed owners.

This used to be my go to chippy in Lancaster and used to drive past another fish and chip shop to go. Ordered from the lunchtime menu £3.95 for sausage chips and a side. Pretty much similar to the last offer they used to have. I should point out that I think there has been a change of ownership since it closed down in March when it used to get all the great reviews. They now use cardboard to serve their offerings for sustainable reasons (very comendable) and maybe thought they d only use these for the fish and chips not orders requiring gravy and such. There is now no other option but to receive the gravy in one of those polystyrene tubs (not sustainable) which offers a meager portion to say the least. It also means that you get less chips as the tub takes up a bit of room in the box rather than having gravy lathered all over the chips. I got home literally 4 mins in the car and the meal was hardly piping hot. I used to get back after said short frive and have to leave the chips a minute or 2 as they were so hot. Well sadly not this time. I'd say they were warm at best. Now for the actual food. I could be wrong but the sausage didn't actually taste of anything and would hazard a guess they are different than the ones they used to sell. I could be wrong, maybe it was just because it was so anaemic looking and not as stated piping hot. Chips werent too bad but I noticed when he was putting them in the box they appeared to have been sat there a good while and was proved right as I earlier stated they weren't piping hot. Same could probably be said for the sausage. Gravy was distinctly average and I ran out way before I'd finished my meal. These are not tubs that are freshly poured out of a bain marie but pre filled and kept warm. Now if the place was serving customer after customer I could understand this practice but I was the only one in the shop. So all in all a disappointment to say the least and that chippy I ve been driving past to get here. Well its probably gonna get 1 more customer than it used to have because sadly I won't be returning to Quays any time in the future. If it ain't broke why try fix it?

Excellent. Best fish and chips in Lancaster. Fish beautifully cooked, batter crispy and delicious and the chips are divine.

Whilst visiting Lancaster and the Light Up Lancaster event we were in search of a good take away. A bit of a trek out of the main High Street but worthwhile. Staff very friendly, nice and clean inside and the fish and chips were good size and tasty. Would recommend.

Tucked away a bit down a side road off the main road into Lancaster from the south is Quays Fish and Chip shop. Clean and tidy inside with friendly staff, also licensed to sell alcohol with a range of beers, larger and wines, what more can you ask for?The fish and chips were great best I have had for a long time, it also sells gluten free fish and a wide range of pies and specials, definitely worth a visit.

Just had a lovely lunch sat outside in the sunshine, beautiful fish and chips piping hot, the fish was amazing, my daughter in law was pleased with her gluten free fish and chips, lemon and tartar sauce was a nice touch, well done.

Best fish and chips I’ve had in a long time and almost half the price of fish and chips in Aberdeenshire. Will certainly be going back.

Excellent chips. Friendly service. The soggy cheese & onion pie was about 95% potato, a smidgen of cheese & no discernible onion flavour.

I’ve been to this chippy numerous times now and I’m never disappointed. Sometimes there’s a bit of a wait, which of course is a good sign as it’s so busy! It’s the only chip shop we use now. A few days ago they posted on Facebook that they were closing early due to the red hot weather. It was too hot for the staff to be in that environment. That made me like the place even more! It WAS too hot to be working over fryers! My auntie was visiting from Italy and the next day, as we were passing, I told her they had closed the previous day due to the heat. She promptly decided to go there and buy our tea! She said “any manager who puts their staff first is worthy of my money”. So we got our food and then sat on the canal side and stuffed our faces! Excellent chip shop!! (Make sure you ask for red salt!)

Often pop in for a chippy tea treat on way home from work on a Friday... fab chips and great fish... but also good non fish options for fussy teenagers...the best chippy in Lancaster by far !

I'm always on the hunt for decent gluten-free fish and chips, and what a find Quays was. There is a £1 supplement for gluten-free batter, but the fish is freshly prepared and fried separately and well worth it. All the chips are gluten-free and even the vinegar is! Really decent portions for great value prices. Hubby had 'normal' fish too and praised it highly! Very polite friendly service. Would really recommend!

Always worth stopping in... I arrived five minutes before closing tonight, and the staff couldn't have been nicer, even though they probably just wanted to shut up and go home! Red salt sounds all kind of wrong... but it's good!!!!

Visited this place for the first time today. Is nicely laid out in a pleasant location. Clean and hygeinic the portion sizes are generous and the quality of the food is better than the average these days. Let down by the bad attitude of one of the men behind the counter. After finishing our meal inside I stopped to thank them and when I was already out the door the man shouted 'excuse me. excuse me!'. I turned to see what he wanted and he very rudely asked me to put the trays in the bin outside of the chip shop. There was no bin inside the chip shop which we could have used and no signage asking customers to dispose of their own trays. The only bin was outside of the chip shop and it was not Quays' bin it was a local Council bin. Really mortified. Learn some manners and be grateful for the custom which you attract. Not in any hurry to go back

I'm in cockerham and i am a retired truck driver so i know a thing about takeaway food but that's the best fish & chips I've ever had unbelievable there isn't a star rating for That quality

Great service tonight. Great chat with the guys behind the counter. Josh gave great service and was very pleasant. Josh deserves a pay rise. Whatever he is on, then double it. Service like that is what will keep customers coming back every time.

We had a very tasty gluten-free fish with chips and a scrumptious steak pie, also with chips. All prepared and served to us by friendly and diligent staff. The chips weren't too greasy, were well cooked and on the right side of crispy. Clean and well presented establishment all helped add to our positive experience.

I had fish, chips and curry sauce. The fish was a decent size, and the batter was nice. Not the perfect crispy type, a little soggy inside but far from being bad. The chips were hot, no excess oil so had a nice crisp bite to them. The curry sauce wasn't the traditional chip shop type, it was more the runnier more peppery Chinese style. It was the best of that kind I've had, but I wish chip shops would stick to the good old gloopy yellow stuff with raisins! Staff were pleasant, and the place was extremely clean.

Just been for tea very disappointed! Barely got any chips even though asked for large chips and the ones I did get were like scraps. Fish was over cooked practically burnt. Was left hungry and disappointed as previous visit had been far better! 😢

We stumbled across this place while cruising along the Lancaster Canal

I stumble down across this place while working around the corner not all that long ago and there's some of the best fish n chips I've had .

Came here out of convenience having not been for a year due to a previous poor experience. Well what can I say what an improvement. Chips were excellent and the sausage as good as you re going to get from a chip shop sausage. The addition of the red salt was a nice touch. Prices more expensive than my local area but on a par with others in the area. Worth a visit.

called in here one night for some fish and chips and was,nt disappointed fish was excellent best i have tasted in a long time as was the curry sauce which was of the sweet variety which i don,t usually like the only complaint was some of the chips where hard when you bit into them other than that very good

I've been to this chippy several times over the last year, the prices are a little on the steeper side but cheaper than any other fast food and the fish is absolutely excellent every time. The chips don't live up to the quality of the fish but I can't fault the service or the available menu items, all of which that i've tried have been excellent.

Lovely fish and chips, tartare sauce was nice too. Sells alcohol and you can pay by card too, what's not to like

Found this place on-line and tried it. Haddock was lovely-white and flaky, and chips were crispy. Didn't try the tartare sauce but will next time we go back. Doesn't open very late so we were lucky to get in to what was a popular place. Found the food very reasonably priced.

Quays is a great chippy shop ... while visiting the area we went three days in a row. The haddock is very good ... the tartare sauce is terrific. On the third day, I tried the Fish Finger Sandwich (Three fish fingers sitting on top of Homemade Mushy Peas and topped with Homemade Tartare Sauce.) - which had been recommended to me both visits before ... all I can say is ... YUM!!! Friendly staff whom I loved chatting with. We will return!

great fish and chips. do calamares get the large chips curry sauce is peng do steamed fish great service friendly staff proper british grub do what looks like the ULTIMATE fish finger sandwich for 3 odd quid.

Called in to theQuays fish and chips shop on the first of September 1 the best item on the plate was the tartare sauce fantastic the batter tasted of oldish oil what a shame was looking forward to a lovely plate of food

We had 4 Haddock and chips with mushy peas and buttered bun. Excellent food very well served with lashings of salt and vinegar. Really very good

Patatas fritas crujientes que son adecuados y en la vidriosa un interior seco y esponjoso. El abadejo era al vapor perfectamente con el bateador adecuadamente preparado y crujiente. Guisantes blandos que han visto algunos aderezos, una gran mejora en la mayoría de "fish and chips" de "caviar" de Lancashire. Lástima que solo me he hecho aquí un mes antes de irnos hacia el sur!

Comimos aquí regularmente y tanto la comida y el servicio nunca decepciona. Recién cocinado pescado frito (cómo te gusta o incluso al vapor) una tabla de ofertas que a menudo ofrece mejillones y una opción libre de gluten. Gran selección de vinos locales y ale a un precio razonable. El amable personal experto. Bien hecho a todo el equipo! Pronto

I have visited several times and took my disabled mum to enjoy the experience. I was served by a fish chef who said the girls haven't started yet although it was after 16 30 I ordered a blooming onion with sauce when I was served by the girl I asked if the sauce was in told it was definitely in guess what no sauce spoilt the meal go to Hogsons

Usted debe probar su pescado al vapor, así como de pescado y patatas fritas. tradicional Salsa tártara casera simplemente fantástico.

Muelles proporcionan comidas para 20 de nosotros. La comida era excelente y todo el mundo realmente lo disfruté. Incluso tienen pescado al vapor en el menú, que recomiendo! En conjunto, un magnífico pescado realmente y chips!

I asked for 'lightly battered' and instead of light, crisp batter got a thin oily coating on the fish, which was tough and dry. The chips were soggy. The two stars are for the mushy peas which were good.

Some of the best chips I've ever had - ordered a regular (the portion was huge) but I still wish I'd ordered more! Beautiful fresh fish - crunchy but soft on the inside. Lovely thick gravy as well. Can't believe I've lived in Lancaster for 2 years and not been before! 10/10 would recommend!

Went for a fish and chips ordered food for myself. And then a male came in ordered 8 fish and chips and I had to wait nearly an hour because they served the other guy before me even though I was before him. Food was not very nice the Yorkshire fishcake was rock hard in middle I'm from Yorkshire and that was no way near as good as a Yorkshire fish cake.

Staff freindly Chips crunchy and one of the best steam puddings.Quick welcoming and freindly people.Cant fault the food one of the best :)))))

Everyone does it on a Friday don't they! Never had anything from this chippy before and went for a chicken burger and chips with curry sauce. The chicken wasn't the best but still enjoyed it. The chips were quite boring, got red salt and thought they would really change the flavour but couldn't taste any difference really! But I do have to say the curry sauce was delicious!

The worst I've ever had..what bit of fish there was it was hard and dry...think it was all leftovers from dinner time...never again!!!

I've had fish and sausages from here a few times and can honestly say it was the best fish (and batter) that I've ever tasted. Fresh, flaky and encased in delicious batter, the fish was phenomenal. Quays isn't the cheapest chippy in the world but it's certainly one of the best. Oh, and did I mention that it's licensed, too?

Visited here last month with lads from work, gotta say i was impressed. Ordered the special chips, sausage and curry sauce. Decided to eat in on the bench, the curry sauce is the best ive tasted - sweet and tangy flavour. GIVE THIS PLACE A SHOT for a quick bite at lunch.

As always the food is absolutely spot on and the portions sizes are very good. The only downside is the speed of the serving which is a little on the slow side espically if you have a small amount of time on your lunch break.

Excellent in every way. Homemade tartar is lovely. They have specials as well such as creamy smoked haddock chowder with crusty bread, highly recommended

There are few meals in life that comfort and fulfill quite like the aroma and taste of perfectly cooked fish and chips. Fortunately for the residents of Lancashire, Quays is a fine example of everything that it should be. I sampled the Cod which came in a nice crispy batter which was neither too thin nor too thick, just right. The crisp and fluffy chips with a liberal smattering of salt and vinegar was just perfect. The kids meals were well received, plentiful, and good value for money. We will definitely be returning whenever we return to Lancaster.

We visited here in passing and bought a selection of items for our family from fish and chips, pies, onion rings and pizza chips! All was eaten and very much enjoyed so much so we have agreed it's worth the drive for us from our village at the opposite end of lancaster! Oh and the sale of beer was an added bonus for the husband. See you soon!!

Really good fish n chips. the curry sauce was also very tasty. My daughter really enjoyed her pizza chips. The prices were also noticeably reasonable. I liked the fact I could buy a Lancaster brewery beer to accompany my tea. Will definitely return

Been here several times and never disappoints. Best fish and chip shop in Lancaster, no question. Also do lots of imaginative specials, such as Smoked Haddock Chowder on Fridays, the Ultimate Fish Finger Sandwich, sprout and blue cheese fritters for Christmas (!) and steamed fish for those who like something a bit lighter. Lots of homemade stuff like the tartare sauce and chilli sauce. Plus they have proper gluten free food, cooked in a separate fryer. Family run business, lovely staff who obviously care. I'll be back.

What can you say about fish and chips, they are either good or bad, however in the case of Quays fish and chips they were great, cooked to order so you know they are fresh and certainly hot, and the little gem of would you like lemon on the fish speaks volumes. The menu is very good and includes a gluten free range and for a night in they also have a selection of wines and spirits. Friendly professional staff turn a corner fish and chip shop into a fine diner, well done Quays. If you are driving past , stop and go in you wont be disappointed.

Best fish n chips in Lancaster by far. A bit slow sometimes but what they produce is other wordly. Home made sauces, lemon slices with fish. It is superb and deserves to be very busy !

Sad to see this excellent chippy on a Saturday lunchtime as deserted as the Marie Celeste, but the staff soon appeared and my fish and chips were freshly cooked to order.It's a wide ranging menu too. For instance, not only can you have your chips in standard portion, a cone, or in a bap, you can also have cheesy chips or even pizza topping chips. There is an equally wide array of fish, including gluten free batter and their own special marinated and steamed version.The fish was very good. The chips were nice and crispy, though with a little taste of the oil they had been cooked in. The staff are very friendly, and the offer of a slice of lemon with the fish was a nice touch.Good value and worth supporting.

This is by far the best fish & chips that I have ever had!Didn't have to wait too long to be served Quality of the fish( haddock) was excellent - firm, white & good size with crispy batter served with lovely dry crispy chips.Well done Quays Fish & Chip shop - I will certainly be back!

I stopped eating chips years ago as a vegan I could not be sure what I was eating was acceptable. We called in this shop as we were passing one teatime and asked if the chips were vegan 'safe'. Staff had an ingredients list so we could discuss what was ok for me. We now have chips and peas every Friday as a treat. it is a nice clean shop with parking (if not already taken as this place gets busy)! Their prices are amazing- well recommended !

Called in for fish & chips cannot fault the food excellent we'll definitely call in again decided to eat in even had a beer bonuswhat more can u ask for fab staff too

The best fish and chips I've had in a long time. Good cooked fresh and to a high standard. Friendly staff and well packed. Good selection of drink including wine and beer

Lovely shop !! Great friendly staff!! Served in little boxes with a wedge of lemon!Fully licenced serving a good choice of wine etc to take home!! Gormet curry sauce!!

Best fish and chips I have had In a while. The fish was crispy and fresh couldn't fault it.. Chips were a little on the hard side but it didn't stop me eating everyone of them.. Wort a visit if your close by..

I've never eaten fish & chips with such relish & I didn't even have any relish with it...beautiful,flaky fish with a crisp,non greasy batter & crisp,but fluffy on the inside chips. It's a good job I don't live nearby or I'd become a reet chuffer. Keep up the good work!

Started coming to Quays because it's on my way home, but now it's our "go to" chippy. The fish is out if this world! My kids are working their way through the menu and love the pizza chips, chicken nuggets (fillets!), and sausages as well as the fish. They even do a healthy option in steamed fish so when I'm trying to get trim we can still have a chippy tea for the family without having to cook something else just for me. Plus they have a booze licence!

My usual thought of having Fish and chips is the thought is much better than the actual event. Well these guys proved me wrong today at lunchtime. They were what can only be described as lovely. Really enjoyed my meal. The lads are welcoming and very friendly. Tell you about any specials they have on. Place is extremely clean. All in all a fantastic fish and chip shop. With I might add very good prices. Hats off to you guys, May it continue , I certainly will be back and recommend you.

Much improved since being run by an experienced chef/manager . Very nice food and freshly cooked . You can buy alcohol here too which is a bonus

Popped in for a warming chippy lunch today and was greeted by friendly faces and the new menu, that included some yummy sounding specials like the fish goujon sand which with mushy peas.Decided to opt for their classic potatoe scallop fish cake with chips.The fish cake was huge, the potatoe scallops inside cooked perfectly with a big beautifully cooked piece of creamy white fish in the middle.The batter was just as it should be light and crispy, I got a generous half portion of chips and some homemade tartare sauce with it. If you fancy a change from cold sandwiches for lunch this is the place to go and zero washing up!

I enjoyed a memorable lunch from Quays yesterday, and being a big foodie loved the menu, offering a gourmet chip shop experience. The chips were the best I've had, the gourmet sausage a triumph, and the curry sauce delicious. Nice to see wines and local beers on offer, and their immaculately clean kitchen on show. I'll be back every time I'm in Lancaster for sure.

Such a refreshing change from the usual mass produced, processed steak puddings. These are delicious. I pinched some fish from my friend and that was delicious too!Well worth a visit as there were some interesting specials which I wouldn't mind trying too. We'll definitely be back.........

Visited here after hearing good things about it. Unfortunately it did not live up to friend's recommendations.Fish is overcooked to order the batter was rock hard and the fish rubbery. The chips are dry and have that warmed-over taste.For me this is a waste of calories and I won't be using it again.

We popped in here the other day as we were passing. The service was a bit slower but at least it was cooked fresh. We felt that compared to others in the area it was expensive considering the portions. On the whole the food was really nice

Being a vegetarian, I've struggled to find a chip shop that keeps their meat separate from the fish produce but here does it! Staff were very welcoming and friendly which added to the stunning building. We ordered a large amount of food (feeding a family of 8) but they managed to get our order done super quick and didn't miss a thing off of it. Will definitely be making regular visits and the homemade tartare sauce is delicious!

Unfortunately I have visited this fish and chips shop twice, and on both occasions the chips and fish have been very dry. Almost like they have been sitting around for days and re-heated. The potato also seems to be a very tasteless type of potato used for the chips. Such a shame, because this place could be a gem. I presume this could be down to bad experience from management. Alternatively, I recommend going to Neptunes fish and chip takeaway, which Is located on the A6, about 2 minutes drive from Quays.

Since Quays has been open my family and I have visited several times and enjoyed freshly cooked fish, chips and sausages. All four of us really enjoy the red salt (ask for it at the counter) and the curry sauce we've enjoyed too. Personally I only ever buy two large portions of chips which serves four of us perfectly well. On the way home from a late football match we called in on the off chance that we could get chips and even though it was 2 minutes before closing we were served fresh chips, curry sauce and sausages. I always used to make my own chips but now I don't bother. The staff I have encountered have always been friendly and nice to deal with. The shop is very clean and has been refurbished to a high standard and I wish them success.

Tried this chippy for the first time last night and I was very impressed. The service was very good, and fairly quick, and they have bar stools to sit on and papers to read whilst you are waiting.A very good idea is the fact that they sell beer and wine along side the usual tins of pop. I've not seen this in a chippy before, but it makes perfect sense!As for the food, the chips were some of the best I've ever tasted, and the fish, whilst perhaps on the small side, was also very good.Well done to the owners for diversifying their business. Good luck to you, and I'll be back.

Tried Quays for th first time this evening and was massively disappointed!Portion sizes are very small and prices are therefore high for what you get for your money. Service is sloth slow and not very friendly - tonight it was mainly staffed by teenagers whose friends were visiting them at work and they were more interested in sorting their social lives than serving customers.Chips were barely warm and over cooked, mushy peas were also so thick I could've plastered the walls with them.The booze is also so over priced it makes a petrol station garage look like the pound shop!Such a disappointment, but luckily there are other great Chip Shops in Lancaster - Hobsons & Bowerham in particular!Wouldn't visit here's again!

Have visited twice. Slow and disorganised service the first time. This may have been new staff getting to grips with the idea of serving customers. On second visit more staff and better service. But quality of fish and chips is not that good. Only just warm on both occasions. It is new and possibly early days - but needs to get the basics right.

I know the area very well, the current owner of the "Quays" chippie used to be the owner of the corner shop that was there for as long as I can remember, more than 40 years! (several owners)Unfortunately the supermarkets have ended these little convenience stores so I presume the current owner decided to try a hand at running a chippie?I called here around mid-day mid-week the first time and it was really busy, so I thought this is a good sign, I waited 10 minutes but because I had limited time I couldn't wait any longer and the queue hadn't moved, so I had to leave. Second time I called there was only me, I just ordered chips, the staff where really friendly, the place looks fresh and new as it has obviously just been converted from the shop to a chippie, well I'm afraid the chips where terrible, cooked too long as they had that dark brown look to them but they where not crispy brown, they where soggy brown. I know you have to start somewhere but the guy has a bit more experience to find before he can turn from shopkeeper to friar (Fryer), maybe I just got the tail ends of the day, either way they where not good.Maybe worth a third visit in a few months?

I went to this place for the first time today at 7.55 with an advertised closing time of 8pm only to get to a locked door - asked if I could be served I was told "sorry mate we're closed" - luckily no traffic onwards to hodgsons where I got the best fish and chips ever - they close at 8 too but at 8.01 they were still open! Therefore No rating given for the food but poor show for the service.

Excellent food and great value, will defiantly be using again, really recommend the curry sauce it's awesome.

Very disappointed, small portions and top end of the price bracket for fish and chips in the Lancaster area. Service was very slow it took 25 minutes for me to get served although there was only 2 people in front of me. Students behind getting served cheesy chips while my fish and the gentlemens in front of me were in the hot cupboard, then a lady came in who had obviously placed a telephone order and also got served before the 2 of us. Finally got served.Sorry will not be recommending the Quays and most certainly will not be going back.