Pureplanet Cafe in Medway

The shop looked closed down. Dirty windows, inside looked dead, no atmosphere at all. On wrapping the sub the filling fell out and I don't think the assistant put it all back in. Not great.

This place isn’t known as the Coke and horses for nothing. Terrible place, felt unwelcoming from the first moment I went in. Drank half my pint and left

Nice welcome and a good meal. They don't major on real beer but, they are catering to their market. Definitely go there again.

2nd in the queue and 25 min wait for a footlong i could have made my own quicker massive room for improvement here !!!

Perfect Poached Eggs. We both had Eggs Benedictine which was nicely presented + had lovely gammon ham. It was very tasty + we would definitely eat here again. Kirsty behind the bar was very welcoming. She was a very capable barmaid, she was the only 1 serving but was calm + not flustered when there was a queue. I had to report 1 of the toilets being in a terrible mess. Kirsty apologised + said she would address the matter immediately + that she was sorry I had to see that. Previously if I have ever had to report a toilet needs attention in other shops or stores it is brushed off + hardly acknowledged. So well done Kirsty, the best service I have received in a very long time…..