Pureplanet Cafe in Medway

The shop looked closed down. Dirty windows, inside looked dead, no atmosphere at all. On wrapping the sub the filling fell out and I don't think the assistant put it all back in. Not great.

This place isn’t known as the Coke and horses for nothing. Terrible place, felt unwelcoming from the first moment I went in. Drank half my pint and left

Cannot fault the service given tonight, obtained a table at short notice and the service and food was A1. Thank you. Will recommend this place again and again and again.

I went in to order my subway, I had a reward which was a free meal upgrade. I did approach the staff behind the till to ask them how i could order & claim my reward & they said either till or online. On the till couldn’t find the reward so placed the order online through the phone. The reward was accepted & went through, I collect my order plus the items for the meal deal. I was eating when someone approached me quite rudely & said it wasn’t a meal deal so i needed to pay for the extra items, i showed the reward that was accepted & a couple next to me said that had happened to them too. i handed the items back & advised them not put false advertising as there were lots of people there for the rewards & they were going to get caught out. People walked away ignoring me not even sorry or at least tried to show me how to order correctly with the reward.

Wow wow wow…god I’m disappointed. As an espresso martini fan, I’m seriously aggravated by the taste of that drink. I expected a subtle kick, but was met with a knockout blow, left right goodnight. I expect better. Big shame. 2 for 9? Should have been 2 for goodnight.