Punchbowl Inn in Lancaster

ABSOLUTELY TERRIBLE FROM START TO FINISH. BOOKED A TABLE, ONLY TO GET THERE TO FIND THEY HAD SAT ANOTHER PARTY THERE. THEN LANDLADY SAT OUR PARTY OF 9 AT A BADLY LIT,COLD UNINVITING TABLE. SHE EVEN COMMENTED HERSELF HOW BAD IT WAS! NO APOLOGY, NOTHING! THEN NEARLY TWO HOURS FOR A LUKE WARM MEAL ONE OF WHICH MY HUSBAND FETCHED FROM THE KITCHEN HIMSELF AFTER THE FORTH TIME OF ASKING.MOST OF THE MEALS WERE INEDIBLE. ALMOST AS MUCH FOOD WENT BACK AS WAS EATEN ANY DON’T GET ME STARTED ON THE SERVICE WHICH WAS NON EXISTENT. WHAT TURNED OUT TO BE THE LANDLORD ENDED UP SERVING OUR PARTYS MEALS IN WHAT CAN ONLY BE DESCRIBED AS WORKMAN STAINED CLOTHING! WON’T BE RETURNING AND WOULD NOT RECOMMEND EVEN FOR A DRINK!

The punch bowl has re opened under new management. The establishment has been completely refurbished. First impressions very good.

Food was lovely new owners and place looks brilliant friendly staff great place too eat dogs welcome and great beer garden also 5 stars

Where to even start it’s actually comical. Oh and before I start it’s worth just letting people know that when you face the owners with the truth via message or social media their approach is to become defensive, fabricate and imply false accusations to customers as an escape mechanism to deter you from the absolute shambles of a service 😂 I invite anyone who’s thinking of booking to take a look into their social media and reviews below to ensure you see my point in the above statement and give yourself a lucky escape to. The scenario…. Friday 4th August, myself, my partner, two children and our dog were due to arrive in a pre pitched pre paid tent purchased from Groupon. Within that week I had called twice to ask for some information which wasn’t very forthcoming but thought id give them the benefit of the doubt as the pictures online looked good and there was the odd good comment here and there. Friday arrived and we set off at 1:30pm for our 3 hour drive, I called The Punch Bowl out of courtesy to let them know our eta. (Again still no confirmation or correspondence from them). I got through to a person that I though was a middle aged lady but then later on came to realise it was a young man, the young man was very vague and very laid back quoting “your tent is wet through and I’ve been trying to dry it out all morning” “There is nowhere for you to stay” my response “Is this a bloody wind up” and the reply from the man “Nope” in which he persisted to put the phone down. I tried to call back and there was no answer, this was as we were travelling to the place 🙄. (On social media the owner has tried to claim they had let me know and tried to claim I was told the manger was away, this was untrue) I called again and again and it became clear that I was being ignored. We turned around and went back home, the car was fully packed we had purchased shopping, equipment, clothing and booked time off work, the children were gutted as you can imagine on a Friday afternoon it was difficult for us to try and sort something else out. My family members also had bookings 1 relative hired a caravan and the others a pitch for 2 tents they were due to arrive on the Saturday but as we had been treated in this was they were very sceptical about their arrival and tried to call also in which for hours there was no answer. Finally on the Friday night my sister in law had a phone call from this young man who’s said that the tent I was due to go to wasn’t wet through it had accidentally been double booked 😂😭 (And of course on social media they have tried to deny this) So I took to their social media site to reach out to others, it become quite clear what sort of place this was as I have been contacted by a few other people that have had similar issues and I’ve also been contacted by some of their neighbours who have stated that they are currently being investigated for fraud and have had their licence taken off them. I was also accused of all sorts over social media, I was accused of being discriminatory towards their son who is diagnosed with autism, I was accused of bullying, lying and much more…. I have left my comments on their social media site so that others can read it for themselves and see that I have in no way committed any of the above I have clearly put the facts there to insure that this doesn’t happen to anyone else. (Again the comments they have fired back at me about their personal circumstances appear to be an escape for them to try and get out of facing the facts) Also be prepared to get questioned and pin pointed by randomers that live on their site trying to back their corner, it’s actually quite funny. The point I’m making is my time is precious I do not care about the money I care about the inconvenience of having to take time off work, pre plan, the effort of getting everything together, the journey but most of all letting the children down and seeing their faces that’s what this place should be thinking about! I received a text message from Mr.Trayner to ask me to give him a call, I called and was asked what the problem was this was a day later and I was trying to sort a day out for the children so by then after all of the social media abuse I just couldn’t be bothered he apologised (like he had read it from a script) and again said my son has autism but he is a university graduate (as another means of trying to make me feel guilty and escape from the mess they had caused) he said get a refund from groupon and he agreed to take the false accusations from social media (which are still there) Top and bottom of it is save yourself the hassle and have a lucky escape.

Truly awful. Terrible breakfast as part of a Wowcher deal. Not even allowed a hot drink! Greasy blackened inedible food, delivered in the rain across the field without a cover. Not allowed to be eaten in the pub. Please see my full review on the Punch Bowl camping Trip Advisor section.

We were lucky enough to be back in the area so popped in for our favourites. Potato and Chickpea curry for me, Devils curry for the other half, delicious and just what we needed on a cold evening. Lovely to see the place looking so...

Spent the weekend here with some fellow husky owners on the campsite. Easy to find and basic but just what you need. Spent the Saturday night in the pub eating some of the best tasting out of this world food, plenty of drinks to hand....

What a fantastic find. No frills camp site, just as we like it And as it was stated in website. Super friendly hosts, amazing food. This is a gem of a place we have already booked to come back. Thank you Shanti and family.

What a lovely camp site with lovely owners the food was amazing and the kids loved it loads of places to explore within a hours drive hopefully get back there next year. And the dead pool mask is amazing thanks for making our stay spot...

I was lucky to have a nights camping here with some food in the pub and I was more than impressed! The owners (and particularly their son) are fab and couldn’t have made me feel more welcome. The campsite is exactly as advertised, basic but...

A lovely warm welcome as usual. The campsite is a gem. Yes it's basic. It says so on the tin! That's the appeal of it. So relaxed and Friendly. Dougie and shanti can't do enough to make your stay a pleasant one. The food in...

We had an amazing 3 nights. Fun and enjoyable as we were new for camping. Never regretted at all. The host, Shanti, Dogie and Akshay we very friendly and helpful. I wanted to surprise my husband for his birthday and our 10th wedding anniversary. It...

I have stayed at The Punch Bowl twice this season, each time I have been impressed with the way the owners are developing the site (and bar) in such difficult circumstances. I hope the developments continues and am looking forward to going next season.

Another fab stay, this was our 2nd visit we 1st came in spring and lots of work has gone on to improve this site, lovely to be back lovley food and great hosts, and great to see Narla & Bear too, our dog Freckles had...

Arrived Friday of the bank holiday, camp site busy, organised well, basic site but we knew this before we arrived so no complaints with the camping side. Saturday morning the landlord accused us of making noise the night before, arguing and said a camper had...

The atmosphere Shanti and Dougie have created on this campsite is what makes it so special. A lovely, smiley, friendly couple and their son, a little whirlwind with a permanent smile and a great sense of humour. So what if the toilets and showers aren't...

We stayed here over bank holiday weekend, we were a group of 2 families totalling 10 altogether and we had an absolute blast. The owners Dougie and Shanti, were very pleasant and helpful and the staff inside of the pub especially Charlotte were great. Lovely...

Very busy site, plugs into plugs into extensions, everyone packed in tight too many pitches for the field suze. Next to railway line 6am train thundering through although the train driver gave us a errrrrr urrrrr wake up call. Cant describe the 1 ladies toilet...

Went for a meal with my family, food was nice , and staff were very welcoming. Ignore the negative comments the staff were friendly and couldn't do enough for us.

The campsite it's self is lovely in a great location. Peaceful and nice area for kids to play. Toilets and shower where basic, we brought our own so we did not need to use. Very busy sat night for the pub so we understood the...

I booked punch bowl hotel with pitch up. Com I would recommend you ring the actual pub itself to ensure you're booked in as others had issues. We arrived on the Thursday afternoon full of excitement to be away from it all and was not...

We booked as part of a group, in which one of my colleagues has already generously reviewed. I will review from my perspective: We were greeted and welcomed well when we arrived. The waiters that served us were in dirty unkept clothes (mud and stains...

We stayed as a family for 6 nights, the host Shanti and her family were considerate and helpful. Please ignore the reviews of this site that are negative and mention chemical toilets, there are fully flushing toilets now and a shower cubicle that worked no...

I wouldn't ever stay here again. We came home a week early. Beyond basic. I would describe the toilets as a rabbit hutch. It is literally a toilet that you can bearly fit in. There is no sink and you have to take your own...

We booked this site without really looking at the description and a few days before the owners asked us to confirm our bookings and check their description on the website. Reading the website we were a bit nervous about their no frills description. They emailed...

This is a basic campsite and for £20 a night you get what you pay for, come prepared and read the instructions on the website you will be OK. I didn't have much interaction with the owners but when I did they were helpful and...

Where do I start .. Some of the reviews on here was utterly disgusting ..If they took the time to talk to the family they would understand .. They SAY its a basic campsite ..But at least it's got 2 toilets a shower and EHU.....

We booked to camp for a week with our family of 5 (3 kids, 2,8 and 12). At £20 a night we thought it was very reasonable, especially for July. Setting up was really easy and we had pre-booked through pitch up for an electric...

Stayed for two nights camping, we arrived quite late (10pm) but the owners were accommodating. This is a no frills campsite for people who are looking for a good deal. There is only one shower so get up early to avoid the rush. We requested...

First of all take no notice of the bad reviews until you try it yourself. We had such a lovely time when we stayed . Facilities are basic but adequate. Kids had such a brilliant time and we were all felt so welcome by the...

Cannot wait to go back here! We went in June for two nights, just to try out our new tent and have booked for another few nights next week. It's exactly what the lovely owners say it is. BASIC! But they are not misrepresenting anything....

Been to this campsite twice now with the family and we had a cracking time on both occasions. The couple and there son who run it are brilliant and cant do enough for you. Brilliant if you have kids . Will definitely be returning!! Dont...

The owners mustn't be campers or have camped themselves before. Clearly over booked, no social skills when in conversation with oncoming campers. When the conversation doesn't go their way they threaten to put you off site! No social distance during a pandemic. No sanitiser anywhere....

We arrived at the campsite and rang the number to explain we had arrived. The receptionist was unprofessional and hung up the phone before we had finished the conversation. We were then told by a male that they had no spaces bearing in mind we...

we had book this campsite through pitchup. Cost us £20 for one night which we thought was a reasonable price. We weren’t expecting anything exciting just a place to stay and hook up electric which was pre paid. We arrived at 9pm after a 5hr...

Called in on the off chance and found this welcoming pub. The hostess was extremely friendly. Good was delicious. Shame we didn't find it earlier on our holiday as the curries smelt amazing

Two night weekend stay. Very friendly owners good food in pub we opted for the home made Malaysian options cooked beautifully by shanti. The campsite is very good value. We will definitely return and look foward to it. Dougie and shanti are wonderful hosts as...

Stayed on their campsite Friday to Sunday (5 in our group). Was made to feel very welcome. Both the owners are very friendly and came and said hello and chatted. Didn't try the food in the pub but other campers said it was excellent will...

Stayed for two nights. Incredible value for money and the family running the site are lovely. They could not have been more friendly and helpful. Lovely atmosphere in the pub last night. I wish them every success in this lovely spot.

I think the family running this campsite and pub are working very hard to make things work. I booked under the impression it was a small site. It actually is larger than I had thought with lots of vans close together, sharing hookups. Lots of...

stopped for 2 nights at the campsite , which is basic but fine with grass pitches and electric hookup - we were in a motorhome , the kids had fun playing in the sunshine , we eat in the restaurant once and I the devils...

What delightful hosts. We had a great time. It was a busy site. We pre ordered food for the second night of our trip and it was very good. Though next time we will be trying the Malaysian side. We can highly recommend the crocodile...

Just back home from a weekend here. This place is exactly like they say on their web site. This place is basic. As the owners say. But we’ve had a lovely time. Dougy Shanti and their son are very friendly. We sat in the pub...

We booked camping and a meal in the pub. We rushed to arrive at 7:50 knowing that food service ended at 8. We were refused service with no hint of an apology. We found our own pitch once we realised there was no system. Went...

Great location booked for camping. Small family business, extremely kind family and accommodating. Never had malaysian food and was not disappointed daughter had pizza and enjoyed too.

Booked 2 nights in camp field at side of the pub. Basic facilities so don't go expecting 5 star luxury. If you are self sufficient in your van or tent then this is a good site. The owners are really friendly and are happy to...

Basic but good campsite in the grounds of a pub. Delicious and authentic Malaysian food. Beef rendang was superb. Has a good english menu as well. Friendly and welcoming family run site/pub. Fantastic countryside and a private wood/riverside walk with fly fishing on the river...

This was our first time out in the motorhome and we only booked this site the week before. After reading some reviews that were less than complimentary especially about the facilities we werent sure what to expect. Ok, so the toilets and shower are in...

Just had our 1st camping trip ever, we stayed here for 3 nights and had an amazing 1st trip. Its family run but still a work in progress, basic toilet and shower outside but you can also use the toilets in the bar. We had...

I do not normally write reviews but after reading the most recent 2 reviews here I had to say something. Firstly on arrival all campers are given guidelines and rules on the sheet given is not an essay but an interesting introduction of the family...

We rang last minute at 7pm after a long sunny Saturday in ingleton, we were on site by 7:30pm. The campsite itself was spacious, tidy and set far enough back from the road and rail line so noise wasn’t an issue. There seems to be...

It’s just odd, on arrival you get an essay on the problems they have faced with locals which is really bad and you feel that this is what’s really holding the site back. It has the potential to be a perfectly good little site but...

We booked & reserved full service pitch with electric hook up with pitch up . On arrival the site was rammed & the owner reused toexcept that we had ordered electric hook up . My husband produced e mail evidence & he still refused to...

Absolutely loved our weekend here. The owners had run out of electric hook up pitches so we asked if we could stay on the carpark in front of the pub ...it was a stunning view with two days of beautiful walks with our dog and...

Love this site, Family ran and all working hard, the site is great for all, great prices also, the food is amazing!!! and we love basha and narla cant wait to be back :)

Just returned home after an impromptu overnight camping trip. The site is very basic but it appears that the owners are currently making improvements. We had a warm welcome and I was quite shocked at the price. £12 for the two of us is almost...

Ignore any bad reviews. If you want 5 star hotel facilities go stay at the Hilton! The current owners only took over this place just before Lockdown and have worked tirelessly to make it a great place to go. We have stayed there twice. A...

A camp ( not a glamp, as it says on the website, for all the negative reviews ) site with a pub within skipping distance will always get a big thumbs up from me! We stayed here over this weekend and yes, there are no...

We booked to stay here from last Friday to Monday. Upon arriving we were met by the man owner and met his wife who were both lovely and I spoke with their son who was taking there huge bear like dog out, he was also...

I have just seen the latest review posted and felt I had to respond. What utter tosh! The site was very busy but as many of the users were in social bubble groups it may have looked untidy but was by far the best way...

We stayed here for one night in our motor home it was awful the site was mostly full of tents just put up everywhere no organisation at all , there was rubbish just dumped by the bin , only 2 toilets for the whole of...

Although Trip Advisor has listed this place as a restaurant, I would like to say it's a campsite too. We stayed there a couple of nights and used the pub too. Shanti the owner is lovely and all aspects of our stay were great. The...

We’ve just got back home after a lovely week in the Yorkshire Dales. We stayed in a cottage in Low Bentham. Being a bit of a Malaysiaphile after many years travelling to South East Asia imagine my delight when we came across the Punch Bowl...

I have come for a one night trip with my son and after reading some of the reviews I have to comment, first the staff/owners were extremely polite and helpfull and like they always said they were doing they have put up a toilet and...

Just returned from a few days camping at the Punch Bowl Hotel. The campsite is ideally placed for a nice relaxing break and being attached to the pub makes it easy if you don't want to cook. We had a delicious Malaysian meal one evening....

I stayed here for a week with my children and some friends. We completly enjoyed outsides and I have booked another stay again our dogs loved it here too.what I really like to here is that before anyone of you decide to bring this small...

First of all as a regular visitor to the area I want you to succeed. I sincerely wish you well. Unfortunately with the reviews you are getting and your ego unable to let them go unanswered or apologise and improve I fear you won't last...

I decided to take my partner out for a meal here, WHAT A MISTAKE! We waited an hour for the food to arrive which when it did finally arrive was undercooked and cold in the middle I sent this back twice and still wasn’t right....

The place is nice enough, and we had a good welcome. The problem was with the food - ages to arrive, poor quality, menu choices withdrawn at short notice, and a vegan meal served with eggs on the plate. We'd been patient and accommodating, but...

Had some bread which I had to spit out due to long black hair. Chicken satay was raw in the middle. Made a complaint but according to the manager it was our fault for complaining!! Waited an hour and a quarter for the starters. Still...

What friendly people. Down to earth and a sense of humour, what's not to like?? Very busy pub with new owners and added bonus of a campsite attached so only a short stroll to our tent when we had eaten. Fish and chips for me...

Good points: nice location and fabulous dog. Fine if you have a motor home with your own toilet and shower. Not so good: If you only have tent and no loo, proceed with caution until improvements are made. We were warned that the facilities were...

We are here now and having the best time, such a relaxed campsite, facilities are basic but absolutely spotless and the current owners are working on improving them and once they are done they will be fantastic, I’ve used one of the new showers it...

Horrendous visit here unfortunately. The food was awful and not correct for what we ordered, the facilities were terrible too! We were told that we could expect a shower and toilets but were greeted with an old caravan with a broken shower?? Not only this,...

I find i must reply to the review of the subject of the cider.I was at the bar in the pub at the time of the incident so i can comment first hand.I ordered a pint of the same cider which i can say was...

We arrived on a hot day after a long walk and ordered 2 ciders. They tasted strange and we complained and was told that's the way the cider was. We was then given 2 pint of larger which was half full with froth so it...

Quirky pub, newly renovated to meet Covid19 social distance rules. Owners are very welcoming and friendly, a good range of drinks on offer and if you happen to have a dog with you they will get well and truly spoilt.

Having been a patron of the Punchbowl for over five years now, I am really impressed by the changes made since their purchase of the property. Now lockdown has finished, I have tried the food that many people are raving about around the village and...

As it seems previous reviews are being responded to with hysterical rants and threats of legal action I will not go into too much detail about our recent disastrous visit. Other than to say the experience was very similar (actually worse) to the group accused...

Lovely 'country' pub in a beautiful, quiet and relaxing area. The owners have only been there a few month's and when lock down is added in to the mix they have done well too to implement everything that is necessary. Staff have shields/masks and hand...

Great food, lots of alternatives to alcohol if you're riding/driving. Really friendly staff. Old school camping trip with water and access to inside toilets what else do you need. Could have had electric but didn't need it. Will be returning later with some friends. Oh...

The new layout is excellent with plenty of space for those who like to be near the bar or those that prefer a more private dining experience. Timothy Taylor's and a Malaysian curry - prepared by a real-life and super-friendly Malay lady to her mother's...

The couple nd there son that run this pub are new owners and the lockdown hit there plans for redeveloping. However, I thought it was a lovely atmosphere in a very pretty part of the country. They are very friendly and welcoming and have done...

Camped here last week. Was told when booking that they were just developing the layout and so there wouldn't be any fancy showers or toilet block, but we could have use of the loo and shower in a communal caravan in the field or use...

We used the campsite at the rear of the pub. The state of the toilet and shower offering was genuinely shocking so do not stay there if you require shower facilities or a toilet at night because it is not fit to use. During the...

I visited here with a group of friends for some pub tea, and it was genuinely terrible. We all ordered starters, and only half turned up. So when we queried where the rest was, we were only then informed that the starters we had received...

We have had several takeaways from the Punch Bowl, some Malaysian and some western and have enjoyed them all. The staff are welcoming and obviously work hard during this difficult time. Yesterday we had a Sunday lunch which we enjoyed. All the takeaways are well...

Whilst the UK is under lockdown, the punch bowl have started serving takeaway meals. Food and service excellent, and very good value for money. We cannot wait to visit the pub once we are out of lockdown.

Love this place. Very relaxed, friendly, local sort of atmosphere. The new owners are still renovating and sorting a few things so it gets better all the time. Well worth a visit once the Wuhu Flu has flown.

Visited with family expecting a Sunday lunch. The menu was ok with a choice of Malaysian and english cuisine and the food wasn't bad for the price. Unfortunately the restaurant was let down by a waiter who's clothes were dirty and little touches were also...

This was the first stop on our coast to coast cycle ride. Very welcoming landlord. Good beer and pub grub. The most westerly pub in Yorkshire we were told.

When we do our dog walk from upper bentham to lower bentham we always call in here. Food is always fresh and homely. Proper chips etc. Great pub.

Visité este pub principalmente para el té después de recibir una recomendación de el camping local en el que estábamos. El propietario era muy acogedor y amable y el pub era tradicional en su interior con una chimenea con fuego de madera y gente bebiendo y charlando. Pedí una de las ofertas especiales que estaba Quiche de verduras mediterráneas, que era muy finas y evidentemente ha sido superficial como la pastelería era pasada y floja. Mi esposa tenía la cena con asado. Por desgracia el budín de Yorkshire y el aserrín era como hortalizas hecha y sin sabor. Mi hija tenía comida de un niño de arroz frito con pollo y chorizo y ella dijo que estaba bien, pero un poco aguada. El punto más positivo para mí fue el apple cayera un poco de que como un aficionado puedo estado era muy bueno, con suficiente fundamento y un crujiente topping natillas.

El encargado de la Punch Bowl era muy acogedor y agradable que pedimos comida allí y él era muy servicial, alterando la comida un poco a un miembro de nuestro grupo. Un montón de opciones para todos los gustos incluyendo niños. Había un pequeño esperar pero luego toda la comida es preparado a pedido y cuando llegó se veía que estaba recién hecho ... muy sabroso, abundante, todo experiencia redonda.

Good value pub grub - Sunday roast good value ( a little tight on the veg not enough for 2 adults). However, ate here a couple of times good pub grub.

Nos alojamos en la zona para unos pocos días y el libro de visitantes nos han mencionado lo bueno que este pub era y los comentarios no estaban mal. El dueño del pub es amable y más afable. El pub es cálido y acogedor, con un fuego de leña y el personal era muy servicial. El pub tiene también un jardín de cerveza.

Una cálida bienvenida es ofrecido por el anfitrión en cada ocasión y el personal siempre atento y amable. El menú ofrece una amplia selección de sabrosa comida recién preparada y siempre hay algunas ofertas interesantes que te tientan incluso más, que puede ser difícil decidir! Nada es demasiado y es siempre un comedor muy agradable experiencia en el Punch Bowl.

A great welcome after surviving a long journey along the M6 on a Friday. Cheery and efficient staff alongside good food - give it a try.

El encargado nos ajustaba (un grupo de 8) en problemas en un domingo por la tarde. El personal era muy amable y acogedor, y con servicio rápido y atento.

we were on holiday near bentham and this place was recommended. my parents came from manchester for the day. we had an excellent meal with very friendly and accommodating staff. go.