Diggles in Lancaster

Went for a toasted sandwich, it was burnt on one side, and not toasted on the other. I gave the chap the money, which was over the amount, and had to ask for the change. The sandwich was just squeezed into the box, no serviettes or anything. I haven't been to Diggles for a long time, for the same reason. It hasn't improved at all.

i had ordered my food and it didn’t tern up until around 2 and a half hours later for me to find everything was stone cold and my milkshakes were melted, i am shock to say the least.

Was really looking forward to trying this cosy looking place, but I was really disappointed in the service here.. Firstly, when the drinks were served, instead of bringing it to the table, I was made to collect the tray and take it myself as if I was employed there. Secondly, the food was a HUGE dissapintment, an english breakfast for £9.45 and you gave me gone off mushrooms and 1 singular piece of toast split in half.. I couldn't even make it into a sandwich. Ordered a (undercooked) sausage bap and a (overcooked and reheated) full English. Let alone when they brought the food over (shocker, i thought I'd have to get it myself from the kitchen!) They just left the tray on the table with an over-stacked table tray and left. Bearing in mind, the tables are so small I could barely fit a full breakfast on there even with how little food they gave me for the price! Would not recommend going here

We visit Lancaster frequently and had several stops at Diggles - great food and coffee at great prices. Staff are always friendly and helpful. Lovely place, highly recommend.

Really enjoyed the food and drinks. It's hidden in aside street but highly recommended.

Very friendly staff on both occasions. Food served quickly and all fresh and delicious. We went back a second time it was so nice on our short trip

Toast missing from both breakfast meals no extra bacon as requested £30+ for what was received was absolutely extortionate to say the least

Order time kept being extended, food arrived cold and items were missing.

Amazing Pizza slices, great coffee, beautifully filled rolls and lovely staff. My mother in way used to come here over 50 years ago as a teen ager and a lot of it is just as she remembers! Thank you for looking after us.

Convenient comfy place for a lunchtime breakfast. Sausage n bacon bun. Perfect. Latte eith hazelnut. Nice chill venue to watch theceorld go by ! Not too pricy and friendly staff too!

Girl at till coughed in her hand wiped sweat off her face and continued to serve food and drinks ,no jand washing 🤮 iwill not be attending again disgraceful

Pasta in my tuna? I fear the tuna mayo was taken out of someone’s leftover plate. Wrong item delivered, paid for a jacket potato and I received a bun

Very disappointing. I came here because I used to love the sausages when I lived in Lancaster. The food was reasonable but cold - tepid chips, tepid sausage. No salt on the table. The service was appalling. They got the order wrong but the girl serving us was particularly grumpy about it. No apology. There are plenty of places to eat in Lancaster, I shall use one of the alternatives next time.

Food was quick unfortunately it was missing the mushrooms which I paid extra for. Otherwise food was hot.

Forgot all the drinks again!!!

I ordered a pepperoni pizzetta for my son; I received a slice of garlic bread. I ordered a BLT for my daughter and received a bacon sandwich. They did ring beforehand to let me know they had run out of beef for the beef and onion sandwich I'd ordered, to which I said turkey was an acceptable replacement. The turkey sandwich was the only thing that arrived as they said it would. I like popping into Diggles when I'm in town as usually the service is excellent. on this occasion it was not.

All great with the breakfast, got the butter but no toast,???

paid £5.75 for beef and onion sandwich. 2 tiny pieces of beef and 2 slices of onion. terrible

This was disappointing. All the tables were filthy and covered with dirty dishes, only some of which were cleared away while I was there. The place was quiet at that time, and there were at least four members of staff, but no real effort was made to tidy up. At first, I received only parts of my order (which can happen), but when the missing fries came, it became clear that the freshly cooked ones had been mixed in with some that must have been sitting there for a long time, as they were stone cold.

A little and quiet cafe in Lancaster. For a full breakfast with coffee or juice is 8.95£, not expensive and not cheap, but delicious. Service is very fast, less than 10 mins you can get what you ordered. Worth to visit again.

Food was lovely, place clean and tidy, service was ok, my main reason for low score is the knowledge of the Barista/server he had no enthusiasm, no understanding of how to use a Coffee machine!! I wanted to relax not hear the milk screaming for mercy every time he made a coffee or hot chocolate! Some training is a basic surely? The atmosphere seemed a bit flat too! Not how I remember Diggles, maybe it was an off day but I can only rate what I experience!

just got small chips for 3 pound you you get 7 chips ordered beef and gravy sandwich you get no gravy and one piece of beef and my blt comes with salad not lettuce or tomatoes I'm actually fuming will not order again!

3little packets butter thrown on top of teacake which because it was warm melted them so butter was liquid and running all over when I got it

ordered a sandwich the bread was stale filling was tasteless won't be getting again

Not happy half my order missing

The food was very greasy to a point where the bun was soaked and sausage was overdone. Wasn’t a fan

Popped in for a coffee with my gran. My phone battery had died and I needed to let my husband know where we were. The lady on till very kindly lent me her own charger so I could contact him. Very grateful. 🙏 lovely cafe will always pop in and support local business rather than the major coffee shops.

Really nice vibe to study in, good food and priced alright, I only had to leave because I couldn't find a plug to charge my laptop

Ordered Jacket Potato with tuna mayo, a toasted tea cake and two coffees. The cups were so full no room left for any milk. As most of the tables were full of dirty dishes I retrieved a cup and poured some coffee away. My Jacket Potato arrived. The potato was almost cold and not much tuna. I had nearly finished my meal but tea cake still not arrived. I queried this at counter. About 5 minutes later it arrived. Definitely a place to miss.

items missing from the order and they refused to give refund or send the missing items so i wont be buying from there again save your money

Doggies is a local franchise of small shops and cafes in the local area and this shop is their signature cafe. If you visit the Diggles on St Francis Passage it is worthwhile, IMHO, to sit upstairs as they have a lot more room and it feels more comforting. Food is good British Breakfast and nice sandwiches and cakes. There are no shout out signature foods but everything is well prepared and the staff are always good to talk to. My advice is be a human and share some pleasantries, you’ll find them welcoming and helpful.

Staff to busy getting deliveroo and. Just eat orders from kitchen I’ve been sat waiting for 1 toasted tea cake for 35 minutes !

I waited 2 hours for a sausage sandwich with bacon and it was supposed to have mushrooms on it with mustard and they forgot both the mushrooms and the mustard i am definitely not coming back here

Food was very late and of a poor quality feels like they made it for the original delivery time and left it under a hot light

thank u why have u stopped doing whole chickens ?..miss them

This diggles is the weirdest diggles I’ve ever been to in my life. We go in and ask for a fresh ham and cheese sandwich with lettuce and cucumber and every time we ask they point to the fridge despite them being a cafe where you should be able to choose to have a fresh sandwich made to order… they look at us like we’re asking them to make us a wagu steak.. it’s a ham and cheese sandwich 😂

Arrived in Lancaster to meet up with our lift to the North East. Had a few hours to kill and Casta spotted the "A" board advertising this cafe. Decided it was time for a Full English and coffee. Advertised at £8.95. A bit more than the local Spoons but nicer interior. They also have a side outdoor patio but it is another cool, grey mid August day! Additional seating upstairs. Order at the counter then food brought to the table. Fairly busy today. Accessible toilet downstairs...main loos upstairs. Food very well presented and far better quality than Spoons. Good sausage and bacon.

Had the toast here and omg I know it's just toast but was beautiful cuppers are beautiful and lovely location very helpful staff very fast service. Highly recommended.

Had a lovely cherry scone with jam and cream and a coffee, lovely place clean and good service x

We loved diggles! First visit in a year and it was nice to see that unlike other venues prices were very similar if not identical to last year's prices (2020). Ordered two breakfast rolls, two coffees for £8 you can't go wrong! The outside seating area is lovely but it's ruined by others smoking, should really be a non smoking area. Visited 14/08/21 Meal deals have been removed, cost of the exact same order has increased by over £3 in 6 weeks. Charged £11.70, compared to £8.20 in July. Visited 12/02/22 Shame to see it's gone down hill further, prices have all been rubbed off the white boards, so you've no idea what you're paying. Coffee is pretty much undrinkable, staff had no idea how to make the drinks and were asking for advice/clarification on how to steam, number of shots, order of the milk and coffee. We waited almost 30 minutes for food, only for us to get the wrong items (we'd asked for sausage bun - not toasted), as we'd waited so long we ate what we'd got (cremated bread rolls) and left. Now we know why there is always tables!

Latte was lukewarm and couldn't taste the coffee. Very little choice in food

The Xmas lattes here are phenomenal! And cheap compared to costa/starbux! Get the creme brulee one with creme and toffee sauce... I still have dreams about it.. Nomnomnom

Great, simple food and friendly staff.

Who doesn't love a Diggles bap?!

Nice place with friendly staff.

My favourite place for coffee dates and good breakfast! Lovely staff, nice outdoor and indoor seating and great prices

Lovely cafe for lunch and cake! Had ham and cheese panini and the wonderful chocolate cake . Staff were lovely and really friendly

We absolutely love Diggles. It is affordable and located in the city centre. The staff are polite and professional. Service is super quick. The menu is simple but, often simplest menus are the best! We love the outdoor seating. Breakfast buns are always a winner. The only criticism we have is smoking is allowed outside seating. If it wasn't for the smoking it would have been 5 stars.

Not been before today, a lovely little oasis off the high street! Will return.

Hidden gem up a side alley. Pretty outdoor courtyard, free WiFi. Extremely pleasant staff. Not massive portions but tasty.

Lovely and peaceful atmosphere. Delicious cakes and coffees.

Diggles is a really nice cafe, lovely food and very reasonably priced. A sandwich and a coffee was just over £5. The staff were really friendly and welcoming

The outside has a very nostalgic feeling to it. I loved it there. Very nice coffe and cake.

Went during opening times only to find they had closed 1hr early. EDIT: Times now corrected for Sunday's on Google

I went to Diggles on Market Street today. I just wanted a jacket potato for my lunch. It was so well done that it was brown inside and tasted horrible. The person putting the filling in must have noticed that it wasn't right, but obviously didn't really care. I definitely won't be getting one from there again

Can always rely on Diggles for tasty and reasonably priced food. Lancaster staff always pleasant.

Update: Staff are absolutely lovely, they make that extra effort as someone who has become very anxious during this Pandemic, it does help to have friendly staff, I have now begun going weekly with my partner and it has given me the confidence to venture to other place. The place is clean and it is very covid secure too. Old: I'm a regular here! I love this place, it's cosy and food is fairly priced. It's not as busy as the Costas, Starbucks or Nero as it's sort of hidden from view.

Nice food and coffee. Very clean. Not busy. Would go back.

A brilliant place for cake and coffee. Friendly and fast service with excellent food

Been twice not the best. Food not cooked well. Not the cleanest

I found a table as my son ordered us lunch.He joined me and not long after our cups of tea arrived. Shortly followed by our lunch. I had a Tuna melt panini which I really enjoyed. We then decided to order a cake each. I chose a scone with butter and jam. It wasn't the best slightly dry.All the seating is spaced out your not sat close to anyone and outside seating is available at the front & back. Tables are cleaned straight away no mess left.All staff are friendly and helpful.

Lovely, cool and well covid-19 managed making it pleasurable experience

Love this place- the food is excellent and the staff are so warm and friendly. Recommend the amazing milkshakes.

Great quiet cafe with a beautiful outdoor space.

In Lancaster for the day and needed a lunch time snack. Diggles had been recommended so though I'd give it a go. Great selection of pies in the window display so I thought I would try a steak and kidney pie. Incredible, piping hot, great pastry and lovely filling. If this is the standard for pies at Diggles this is the best in town, really impressed.

Found this place yesterday and have come back again for more! Lovely latte coffees breakfast rolls and pasties. Reasonable prices. Set us up nicely for the day.

Lovely café. Very welcome on a wet day in Lancaster.

Happy helpful staff nice place to go for a light lunch or a coffee and a cake

Popped in for a quick coffee just before closing while in Lancaster with my partner in February 2019. Nice little place and we sat in the window watching the world go by.

Would be nice to get service with a smile 🙂

Great service from the ladies serving. They work very hard but the tables do need cleaning more often at busy times. The bacon is tasty but very fatty.

Amazing coffee and cappuccino. Will definitely recommend

Waited a while for all day breakfast. Wasnt a good as normal but never mind

Friendly staff, no small child friendly seating but child friendly attitude from staff good selection of hot chocs

Nice little coffee shop, off the beaten track more to it inside than the outside 2 floors and a garden good little find .wheelchair access for ground floor as well as toilets, no parking close to coffee shop however some disabled parking at the end of alley

great food and beverages ..... friendly staff

We went to Lancaster centre on our way back from the Lake District for our lunch not knowing where to go we passed a diggles cafe and chose this establishment. we usually like to use tripadviser for our choices on this occasion we didn’t.We chose to have a baked potato with chilli con carne not very hard to cook. Straight away I knew there was going to be problems when I seem the assistant using his bare hands to put the salad on the plate.The whole meal was cold and tasteless, took only a forkful and left the rest of the meal.Now we did use tripadviser to find a decent place to eat and the one that came was a cafe called Atkinsons very nice coffee and a good sandwich.Wasn’t going to give any feed back really on this establishment, but thought why not just to let other people know.Looking at other reviews this place doesn’t seem to reply to any reviews so hopefully they do take some feed back on board or they are just very complacent with their business.

Great staff... great customer service... great food...win win all round

6 of us went here for a cream tea we had been told it was good, but went to order and told it had to be ordered the day before so had a sandwich and drink. Ok but will not be going again.

We visited Lancaster to see the 'Moon' display in the Priory. For lunch we found Diggles. A sausage roll, scrummy cake and a capuccino - all for £2.99, in a very cumfy armchair. Willl go back again when next in Lancaster.

I’ve been going to Diggles since I was a teenager, and recently visited on a trip back home. But what I found really perplexing was that the coffee machine has still not been mended since my last visit, and the staff can only do one coffee at a time - I really can’t praise the staff enough. It also looks quite dangerous given the lack of space around the hot elements.

I think Diggles in Lancaster is great value for money and the staff are always cheery and helpful.How surprised was I when I was cycling down Caton Road this morning at 6.10am. The road was empty in front and behind when a Diggles van pulled out on me and tried to squeeze me off the road! It was very frightening. Obviously he or she has a problem with cyclists. That is understandable as sometimes they are arrogant and careless but I am afraid I was minding my own business, on my way to work, well lit up and reflective and there was no need for this. There was no other traffic on the road. I have a family and I want to live. This person is a danger and should be outed

Not very good food for the breakfast was very rubbery cutlery and cups wer mucky. The seating area is nice and relaxing be good for a nice coffee but wouldn't recommend all day breakfast.

We stopped at Diggles Bakery for a quick bite to eat whilst visiting Lancaster. They do some meal deals that are very good value and there’s indoor and outdoor seating to enjoy your snacks

Spending a day in Lancaster i just needed a snack to decided to pop in here, i had a tuna baguette with a tasty cherry flapjack and a decent latte, the place was busy but service was quick and friendly, filled a gap and not overpriced.

It was ok ,had a sandwich but was dry and tasteless disappointed, staff friendly.

A quick stop off to get a drink and some food before catching a train. 2 x hot chocolates a sausage roll and a teacake just under £9. Hot chocolates cold tea cake burnt and only had the slightest bit of butter on the but that wasnt burnt. Place was freezing sat in our coats.Not worth the money will not be returning.

Today I had the most disgusting bacon and sausage sandwich from the Diggles outlet at the bottom end of town in Lancaster.

Lovely staff. Great value. Clean.

Lovely, quaint place with nice service

cute cafe that’s reasonably priced. a bacon and sausage sandwich with a coffee was £3.90. quiet little place that offered a peaceful lunch.

Great to stop and enjoy a coffee on your way around Lancaster,gent behind the counter was very nice and so was his lady colleague,we have called in the past and it has always been the same it never changes,and the cakes are good.

Nice cafe comfy seating, friendly staff our pot of tea was very good band not overpriced. Clean toilet would come again

Well priced and friendly staff.

Visited for coffees and cakes. Coffee good and scone very good! Lovely outside area in courtyard. Staff very pleasant. Very dark paint on walls and scuff marks sadly let it down. It is a clean cafe and in my opinion needs brightening up and removal of marks on walls.

Very tasty bacon buttie. Also the bacon and egg buttie is great but difficult to eat if you have it as a takeout. Easier to eat that one inside, unless you want egg running everywhere!

Fresh food, would be better if they didn’t weigh out your sandwich filling. It ends up spread so thin I might as well have got a jar of paste. Despite that it’s tasty food, hot food is good. Lots of choose from. They sell some nice mini muffins.

I went to the shop on Sir Simon arcade today, and picked a cheese and onion toastie. After what seemed like ages, the woman went to get another from the chiller, saying she had spoiled the first one. I know people make mistakes, but this is fairly basic. I said not to bother as I had to get back to work. I took a sandwich instead, but have to say I was not impressed with that either. What has happened to Diggles. It used to be good.

Staff are lovely friendly and food is good

Just had a really good sausage and 🥓 bacon roll in Diggles, fresh coffee regular and decaf too. Recommend you try, warm and friendly atmosphere.