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3.9

Based on 679 opinions finded in 4 websites

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Nº 388 in 546 in Lancaster

Nº 79 of 105 Other cuisines in Lancaster

CUSTOMERS TALK ABOUT DISHES WITH..cakecoffeechocolate

comment_iconOpinions

Well worth the effort to go upstairs if you can manage the stairs.

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Mark Nicholson . 2024-11-21

MORE AT Google

Very fast and lovely delivery guy, tracking was amazing

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Joshua . 2024-11-12

MORE AT Just Eat

Driver confirmed he would cancel the order but didn't - My friend couldnt acept the delivery because he was in an ambulance on the way to A&E. Not even bothered about the money but just annoyed at the driver for saying he would cancel.

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Jake . 2024-11-11

MORE AT Just Eat

food and coffee hot and delicious

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Kimberley . 2024-11-04

MORE AT Just Eat

The delivery driver went to the wrong place and the drinks turned up with about a 3rd of the drink missing.

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Rowanne . 2024-09-30

MORE AT Just Eat

It was nice and the employee’s morals were great, but the location on Google was incorrect

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mstr smart . 2024-07-12

MORE AT Google

By the time our drinks got to us they had melted there was no frappe texture at all

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chloe . 2024-04-19

MORE AT Just Eat

was very nice and the girl who dropped it off was very nice and beautiful 😊

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Adam . 2024-02-14

MORE AT Just Eat

Best for Hot choco date for this ❄️ weather

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Niq Eats . 2024-02-09

MORE AT Google

was very nice my sister loved it

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Adam . 2024-01-30

MORE AT Just Eat

A nice place to take a rest in Lancaster city centre.

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夏侯元菡 . 2024-01-21

MORE AT Google

Just a quick coffee and bacon bun as usual. Everything was as you would expect. Always like to come here for a bit of a break.

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Karl . 2024-01-17

MORE AT TripAdvisor

Arrived extremely late. Toastie and coffee were both cold by the time I got them.

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Kate . 2023-12-02

MORE AT Just Eat

toasties was cold on arrival , box wasn't even sealed to even try keep it warm.

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Rachel . 2023-11-30

MORE AT Just Eat

Items were missing from my order. The order should of been cancelled from your end not me have to deal with it. Poor customer service

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Helen . 2023-11-25

MORE AT Just Eat

Hot chocolate was so cold and was an hour late!

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Holly . 2023-11-19

MORE AT Just Eat

Disappointed today ordered two large hot chocolate and only got 1 and not even half a one refund request picture available should someone need it

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tanya . 2023-10-11

MORE AT Just Eat

Very dirdy and in need of a paint job Chairs need replacing for new ones

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Woody . 2023-10-09

MORE AT Google

I'm always in Costa coffee the staff know what I drink now without asking me lol 😆

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Samantha Bolton . 2023-09-26

MORE AT Google

left waiting 10 minutes, had my order taken three times, given the wrong drink, and even the one i got was somehow messed up, very frustrating

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turtle 569 . 2023-09-16

MORE AT Google

The food was stone cold and the drinks leaked in the bag

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Kevin . 2023-09-16

MORE AT Just Eat

No order was delivered. Shocking experience

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Paula . 2023-07-20

MORE AT Just Eat

Didn’t arrive to me ? No idea where the driver has gone but says it was delivered ?

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Anna . 2023-07-14

MORE AT Just Eat

The coffee was medium not large as I paid for and the bacon bun was cold.

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Jessica . 2023-04-23

MORE AT Just Eat

Dreadful. Had the order marked as delivered with no sign of the driver or order

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Lauren . 2022-12-05

MORE AT Just Eat

Standard Costa affair. Clean and consistent

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Michael Green . 2022-04-06

MORE AT Google

Good service, clean and friendy

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Sharon Winder . 2022-03-20

MORE AT Google

A standard Costa coffee shop in the centre of Lancaster. Your typical range of drinks & food available. Lost a * because a recent TV programme showed Costa coffee as having the least amount of caffeine.

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Brian Sheldon . 2022-03-19

MORE AT Google

Can never go wrong with a Costa. It's my Saturday treat.

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Steven Morgan . 2022-02-26

MORE AT Google

Always welcome and excellent service 😀

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Derek . 2022-02-14

MORE AT Google

My panini was barely left in the oven giving me soggy bread & non-melted cheese. To top that off I got a watery hot chocolate and a soggy tiffin. Not worth the £9.20 at all!!!! (talk about expensive) Do not recommend… go cafe nero instead!!!

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Abbie W . 2022-02-04

MORE AT TripAdvisor

Toastie was not cooked properly, the bread was soggy. Not worth the £4 paid.

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Alysia Wood . 2022-02-04

MORE AT Google

not up to standards - usually our go to lunch Café Nero it will be from now on, considerably better price as well !

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Charlotte D . 2022-02-04

MORE AT TripAdvisor

I like this coffee shop, it provides good coffee and cake.

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Jennifer Burridge . 2022-02-03

MORE AT Google

My twin brother Stephen and I were walking down Penny Street when we decided to drop into this Costa Coffee and what a great find. Your typical Costa Coffee ,a light & airy interior ,modern decor and furnishings and seating options both inside and outside,we were greeted with a smile by a very pleasant member of staff,we ordered a flat white coffee each,served steaming hot,we settled down and planned out the day ahead while sipping our coffee's. A big fan of the coffee served in Costa Coffee ,it's consistent in all their outlets ,their flat white's are a particular favourite of mine. We really enjoyed our coffees in here before we moved on and for a first time visit to this Costa Coffee outlet we had a great time,it's easy to locate along Penny Street in St Nicholas Arcade ,the popular shopping centre.

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Neil K . 2022-01-29

MORE AT TripAdvisor

Friendly staff, bit pricey but nice coffee

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Suzannah Lowery . 2022-01-05

MORE AT Google

Lovely coffee and friendly staff.

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Adrian Nimara . 2021-12-26

MORE AT Google

With each Costa Coffee being pretty much the same, this one was no different. Staff obviously change from place to place and they often make the big difference. On this occasion they were very polite, helpful and smiled!

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David Smith . 2021-12-15

MORE AT Google

Fantastic place for a coffee with friends and family

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Fraser Downie . 2021-11-08

MORE AT Google

Usual Costa fare, but having a quieter upper floor to sit at was a nice touch.

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Simon . 2021-11-07

MORE AT Google

Love ot very friendly service and covid safe

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Bernadette Fusco . 2021-10-23

MORE AT Google

Visit regularly,would highly recommend... Clean welcoming coffee shop 😋 👍🏻

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Steven Dennett . 2021-10-23

MORE AT Google

Clean, tidy, friendly team and reasonable selection of savoury and sweet foods/snacks. The usual array of Costa coffees etc.

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Alyson Mitchell . 2021-10-21

MORE AT Google

Excellent friendly staff. Excellent cup of coffee. Everything lovely and clea

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Susan Byrne . 2021-10-19

MORE AT Google

Always love their hot chocolate's, ordering a large one, even more to enjoy!!

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Garry Reilly . 2021-10-01

MORE AT Google

Lovely coffee, tasty sandwiches and the staff are very nice. Everywhere is very clean.

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J B . 2021-09-24

MORE AT Google

Café bon, pâtisserie excellente, ambiance plus détendu que le concurrent Starbucks

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Lydia Pinto . 2021-09-20

MORE AT Google

I didn't drink anything that time

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Carlos Rodriguez . 2021-09-15

MORE AT Google

friendly staff, great service, but there are not enough seats available for people who want to sit in.

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Hamid Reza Nasriani . 2021-09-06

MORE AT Google

Review? They do coffee and are very good at it, they do other stuff like food and cakes, there's always toast for the kiddos but who cares, they do coffee!

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Keith Tilbury . 2021-08-18

MORE AT Google

Had a frostino that had big chunks of ice in it. Not ground up properly. Tasted ok tho.

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Paul Coulthurst . 2021-08-16

MORE AT Google

It was ok staff were friendly and professional

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derek rodgerson . 2021-07-30

MORE AT Google

Barista: How do you take your coffee? Me: Very, very seriously.

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Chris Alder . 2021-07-26

MORE AT Google

Great and convenient place for a coffee shop. They have great drinks. My favourite is the salted caramel frostino.

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lra . 2021-07-17

MORE AT Google

Staff are lovely - except one, he seemed arrogant and rude to the female members of staff. Haven't seen him since though (although its a rarity I pop in)

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Sophie Laura . 2021-07-17

MORE AT Google

We'll set out for covid restrictions and friendly efficient service.

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Jennifer Lawrenson . 2021-07-10

MORE AT Google

Coffee and cake stop while travelling. Lovely place, clean , tidy, COVID compliant and polite staff. We both enjoyed our break and look forward to the next time. Well done.

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theoraclesboy . 2021-07-09

MORE AT TripAdvisor

Very glad to have a sit down and relax with out rushing home

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Jackie Eccles . 2021-06-29

MORE AT Google

Rapid and accurate service on a click and collect order.. hard to say more!

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Simon . 2021-06-27

MORE AT Google

Stopped for a cappuccino in Costa’s, service was efficient and friendly. There was a trainee learning the till system so was slow. (But that is not a problem) The coffee was great as usual from a Costa branch.

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saf7670 . 2021-06-15

MORE AT TripAdvisor

staff are very friend to me and my guide dog

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richard scott . 2021-06-09

MORE AT Google

Handy place to visit for a coffee with outdoor seating

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Steven . 2021-06-06

MORE AT Google

Coffee is okay, cappuccino had to be remade as it was just foam and tasted of milk. Second cappuccino was far too hot but drinkable. Used to be a place we'd visit frequently but there's better choices in Lancaster. Like Brew or Journey Social, or Esquires who serve better coffee.

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Aaron Joseph . 2021-05-30

MORE AT Google

I like this Costa's as there's lots of room and an upstairs but too.Staff always nice & friendly and it's handy for grabbing a brew and standing in St Nicholas Arcade if weathers bad or you just want to carry on shopping xxx

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jana greasley . 2021-05-17

MORE AT Google

Another Generic Coffee shop in Lancaster.

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JON DOE . 2021-03-25

MORE AT Google

Great service, great staff, always greeted with a smile

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Kirsty Macmillan . 2021-01-29

MORE AT Google

Great staff always friendly social distance in place x

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Diane Deakin . 2021-01-07

MORE AT Google

A lovely place to get a festive latte.

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Liz Coultas . 2020-12-24

MORE AT Google

The shop is a very narrow, which leaves it feeling a little cramped- though the tables are well organized to accommodate the design. The Too Good To Go magic bags are fantastic, well filled with a variety of different foods, definitely recommend getting one.

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Ellie Clayton . 2020-11-18

MORE AT Google

Costa is a good place to go for a coffee and light refreshments. At Christmas time they have a selection of new drinks. I especially enjoyed the Irish latte with added cream. They also do a very nice hot chocolate. Bacon and sausage buns are available as well as various toasties.

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carol parker . 2020-11-18

MORE AT Google

Very helpful. Clean and organised.

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Carol Gaston . 2020-10-19

MORE AT Google

Great staff, service and cakes. Good coffee

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Thomas Thompson . 2020-10-12

MORE AT Google

Average Costa. Currently a large amount of seating has been removed.

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Jakob Ward . 2020-10-04

MORE AT Google

It's friendly and time to have a catch up with friends I don't get too see that often oh and the coffee is excellent.

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Steven Ellis . 2020-09-26

MORE AT Google

Lovely cup of tea, friendly staff. Good offer with the eat out to help out.

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Carole Morris . 2020-08-26

MORE AT Google

Awful service and awful coffee! The place was incredibly dirty and unhygienic! The coffee was like instant, considering it was supposed to be a cappuccino it was like so watery with no foam! Won’t be using this branch of Costa again

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Jonathan Hill . 2020-08-20

MORE AT Google

My partner and I visited for a coffee and light breakfast, all was lovely as usual, albeit my latte was a little heavy on froth. Would of given 4 but I don't quite think this outlet has there Corona service pinned down. A couple of times they had to ask people to wait outside (in rain) whilst we queued, some gave up as the general flow of counter service isn't the quickest. Also staff had to walk passed my chair to the lift to bring dishes down, breaking distancing measure, more thought needs to be given to process flows too

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George Rodgers . 2020-08-16

MORE AT Google

Friendly, helpfull staff. Great place to meet friends x

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Janet Taylor . 2020-08-09

MORE AT Google

Warm friendly staff. Great coffee, love coming back 😘

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Isobel Walmsley . 2020-07-26

MORE AT Google

Very helpful and accommodating staff

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Karen Garbutt . 2020-07-24

MORE AT Google

The coffee in here is absolutely lovely I cant really fault it to be honest

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Kristel McKenzie . 2020-01-18

MORE AT Google

Very friendly and help staff there.

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Caroline Cooper . 2020-01-13

MORE AT Google

Great food and service was good

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Kitty . 2020-01-12

MORE AT Google

Excellent service by staff. I met new manageress. Very happy with visit

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Amanda Hage . 2020-01-10

MORE AT Google

Not the best Costa that I've been in, the soft bread bun ended up burnt and hard after it was heated up, the coffee was bitter and there was no handle on the door to pull it open on the way out.

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Joe Linsley . 2019-12-18

MORE AT Google

Always enjoy toast and a latte before work. Good service with a friendly smile

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Janet Waterhouse . 2019-12-13

MORE AT Google

Had a little pit stop in Costa. Well needed in between all the shopping. The store is in a great location, easily accessible and the staff were lovely. Would definitely visit again.

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Bethany . 2019-12-08

MORE AT Google

Me and my friend were in Costa yesturday we go in regular. Noticed a staff member who served us was new ,she was very rude when we asked for our drinks.the tables had not been cleared whilst 2 staff members were chatting behind the counter and were not busy.

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Angela Gemson . 2019-11-22

MORE AT Google

Not to the standard I expected. The hot chocolates are good, but also hard to fail, while the coffee was simply terrible. And that's really unacceptable when paying +/- £3 for a brew...

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Charlie Offerlin . 2019-11-22

MORE AT Google

I am quite disappointed in behalf of the two staff who were left on the front counter this morning. A congratulations is in order for how well they kept up this morning and I really do feel for them. It is disgraceful how one of the senior staff members came and seen how busy and backed up it was but disappeared without blinking or offering a hand. I waited over 20 minutes for a small latte. Quite frankly this is not on. The staff at the counter were low on a number of things and honestly two people are unable to cope with that. Anyone could see that. I cannot believe how they are treating their staff. To add to this the kitchen behind the front counter needs a very thorough clean.

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Leigh Crozier . 2019-10-28

MORE AT Google

Fantastic service every time - great food and coffee

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Furqan Al-kheffaji . 2019-10-22

MORE AT Google

Staff are fantastic, fantastic cup of coffee when made by the right barista 😊

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kelly oneill . 2019-10-17

MORE AT Google

Staff member not the most pleasant when serving me , little or manners shown , maybe a new starter.

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glen taylor . 2019-10-07

MORE AT Google

It's OK could do with bit more room outside and in never enough seats

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Becky Till . 2019-10-06

MORE AT Google

There is no other way I can say this... Costa is simply the best thing to happen EVER. I love their quirky twists on drinks, their decor and everything about their brand image. I swear the staff are just hand picked out of a pot which houses the nicest individuals in the world. Wherever you go, what ever you're doing, you're not far from a Costa coffee and that's, in my opinion, a contributing factor to why life is so great! When Coca cola bought Costa it worried me a little and I held back from writing a review actually. However, I'm so glad that they haven't changed anything about Costa's image, it was so important to me that their innocent purpose to rid the world of bad coffee still exists and is being acted upon. I love Costa, it's a company which I will always associate with happy memories - thank you for staying the same, please don't ever change 😂😁

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JABaldwin . 2019-09-24

MORE AT Google

Busy but still fast and efficient service. As expected from this chain.

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Joanne Hart . 2019-08-02

MORE AT Google

Disgusting go to Argos and buy a coffee maker instead

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whyisgamora . 2019-07-14

MORE AT Google

Lovely grand coffee and a bit of book reading

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Lisa Newton . 2019-06-02

MORE AT Google

Excellent coffee go quite regularly

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Terry R . 2019-05-28

MORE AT Google

Well refreshments were good but the restroom/toilet(downstairs) left a lot to be desired! To be fair the male users prior to my visit were responsible! Thankfully they had lifted the seat so I didn't have to wipe anything! 🤢

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Lisa Kellet . 2019-05-25

MORE AT Google

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