Pumpkin Cafe in Gloucester

Thanks Maryam, coffee was great!

Great coffee and even better service—warm, welcoming, and unforgettable behavior of Mariam.

Exceptional coffee and service that makes you feel right at home. Thanks Mariam

Always a happy start to a long day. A bargain bacon Roll and a coffee for a fiver is great value. I’d rather get my stuff from this place rather than the Costa also at the station.

Amazing customer service from Amie today, very polite and friendly and also asked if I had any allergies! A lovely warm place to stop for a coffee:)

A hidden gem at Gloucester Railway Station! Stopped by for a quick coffee before my train and was genuinely impressed. The staff were super friendly, specially Mariam. The service was quick, and the coffee? Absolutely spot on rich, smooth, and just the right kick to start the day. The pastries were fresh too, and the cozy little setup made waiting for the train surprisingly enjoyable. Highly recommend grabbing a cup if you’re passing through!!

Coffee here is great, great start of the day. Thanks Mariam 🥰

Great cuppa tea. Cheers to mariam ☕️

I had a great experience at Pumpkin Café! Julia made an excellent cup of coffee—smooth, rich, and perfectly balanced. Her customer service was outstanding—friendly, attentive, and made me feel truly welcome. Highly recommend stopping by if you’re in the area!

Fantastic place! The staff makes your drinks and any food you order very quickly, it's a great place to rest while you are waiting for the next train. Overall great!

Amie was very welcoming and served me this afternoon I was pleased with the service!!

Excellent service as always by Jade., very polite, she even asked if I had any allergies

Just had another amazing coffee at Pumpkin Cafe, seriously the coziest spot in town! The vibe is always calm and inviting, and the coffee? Perfect. Thanks to Mariam for being the absolute sweetest.

Always provides a good cuppa tea and decent pastries at acceptable prices. Stand out is the warm welcome and the friendly service, whatever the time of morning

Lovely cakes better than Mr Kipling 😂

got my coffee and somewhere nice to sit while I waited for my train.

Amie was very helpful and professional in service today. Thanks

Tina and Amy, wonderful service, very kind and polite.

Amazing service from Tina & Amie

Tina and Amie are always the best always quick and easy service never any issues

Jade makes the best fruit cake! Also, ask about a Dirty Chai Latte! Highly recommend

Always smiling and very helpful . Lucy Jade and the rest of the staff are a credit . Kind regards Martin Charles

Jade was very polite and efficient

A friendly face and a fresh brew at start of the day. Service brilliant, one of the creamiest lattes ever, and excellent cleanliness. Highly recommend stopping by if you are at this station.

Had a day in cold and wet, lovely drink and happy friendly Jade serving me made the world of difference 😁

Lovely cafe and staff, Tina was very helpful and kind!! Thank you

Jade suggested I have a meal deal instead of just a chai latte and a sandwich- saved £3 and got a chocolate bar! :)

Calm and friendly atmosphere and the person serving me was super friendly. Actually pleased to have a 20 minute wait now!

Quick, clean, easy, and the hottest tea on the planet.

Tina was lovely! Warm and friendly service!

Friendly staff, in spite of the tired cafe that they work in

Always fast, friendly & efficient service’. Well done to Jane & the team.

Jade was brilliant with her customer service, I wa served efficiently and with a smile

Ordered a sandwich and a drink, was informed by Jade about the meal deal which worked out cheaper for me in total! Friendly and quick service with a laugh 😁

Very curious, efficient and helpful, coffee is great 👍

Friendly staff always up for a chat , the station has a costa but the pumpkin is better

Amie was very friendly and polite, my coffee was lovely

Logan was lovely! Great place to come in the warm.

Had coffee and either there's something wrong with the syrups or the milk was gone off. Over 6 pound for coffee and bottle of oasis and I took sip of the coffee then tipped it. Not again thanks

Arrived at the station with about 20 minutes till my connecting train. I realized well into my journey that not getting a coffee at Paddington Station had been a mistake. The Pumpkin is a tidy little shop. I got a latte that was quite good. Was seated enjoying my drink in less than a couple of minutes. It's only really available for travelers but it's a nice little spot.

I was served by Jade today at Gloucester train station. She was very friendly, helpful and polite. Lovely to see staff who care about their job so much!! Great coffee too!!

LOGAN WAS SUPER AWESOME.LOVELY STAFF

Waiting for the train, decided to pop in and purchase a coffee . Outstanding service, with a smile from Logan.

Coffee is decent but just wanted to say the young lady serving was fantastic. A smile and a hello for everyone and a goodbye as people left too. She didn't stop working and moving from the time I came in to when I left 50 minutes later. Really great service!

Served by Lucy. Good start to the morning. Thanks for the coffee and bacon. All perfect.

Popped into the cafe yesterday as I do most days to be greeted by a rude lady with black hair shortly after paying for my coffee I sat down waiting for my train and I could hear the same lady shouting I looked round to see what was going on and she was screaming in the face of another worker with blond hair I eventually found out the lady with black hair was a manager absolutely disgusting behaviour who ever employes this women should be very ashamed

Fast and friendly service as always, lovely coffee.

logan was so helpfull with my allergies and their services were amazing and with a smile too

Absolutely appalling service, asked for a cup of tea with oak milk was given a cappuccino, an apology would of been nice but of course it was my fault, your staff need to take responsibility for their mistakes and definitely cut the surly attitude. I don’t even drink coffee. I will never go in there again nor will family or friends.

I lovely, bright and cheerful cafe. The ladies, (can we still say that?) were welcoming and the coffee is good. But boy oh boy were those tables sticky. I lost the print on the back of my paperback. That's a book to you kids out there.

Whilst the service and refreshment quality were adequate, two things disturbed me: 1. The furnishings are in a disgraceful, third world state. See photo. Not just scruffy but, in my view, unhygienic. The battered chairs showing the inner lining of the cover can not be adequately cleaned and present a hygiene hazard. This is unacceptable and should be rectified as a matter of urgency. 2. There is no clock on the wall. Everyone using the cafe is waiting to board, or meet, a train and the time is of the utmost importance. Summary: the appearance of the cafe suggested a distinct lack of care.

Logan was great, very friendly and service was with a smile!!

Charge like a wounded rhino scabby tables and chairs captive station market, clearly not interested in customers just their wallets

Mixed emotions. Run down cafe that’s not had a lick of paint or upgrade in many years. Foods ok, fills a hole but £3.99 for a bacon roll looking like that is daylight robbery. For a busy station it’s very inadequate on the cafe department

Affordable meal deal, lovely tuna panini and very friendly staff! Spent £6 for a tuna melt, bag of crisps and a coffee. Good value I think. Seating area is nice and comfy, tables are a bit sticky, but everything was nice and clean and the staff tidy up the area regularly. ☺️

This place is tired, over-priced, scruffy and frankly a depressing place to wait for a train at an already unloved station.

Very basic and not inviting. In need of refurbishment. Tables and chairs not clean and several tables unstable. Poor facility for the mainline station in our county town. GWR PLEASE do better.

Never ever open on time, a real big shame because I used to be able to come here all the time!

prices are disgusting, £5 for the grossest sandwich i’ve ever eaten

Food- nice ideas but poor quality bread. Not much on offer. Service is always helpful, friendly and very accommodating. It is always warm and an inviting place to be. I have been coming here for nearly a year.

Nice coffee, helpful staff and a warm place to sit on a cool windy day

Fine. But over £5 for a cuppa you basically make yourself and a bar of chocolate, like everywhere these days is an overpriced disappointment.

A conveniently placed coffee shop on the platform side of the station barriers. Generally clean and tidy and a fair amount of stock available to choose from. Downside is a lack of plug sockets so don't get your hopes up in charging up between trains.

Paid £3.90 for a flat white? What I got was a coffee scalding hot and tasteless. It was lunch time and very little on offer

Staff member lovely and professional (16.04/ 10.15am)

Lovely staff, great service and good food

Did not expect such lovely service at a train station. Made my coffee just how I like it and made me laugh. Top notch.

Tish at Gloucester station, amazing service, fabulous personality. Thank you Tish x

Always friendly, fast, loads of seating inside.

The friendliest staff I’ve ever encountered at any train station, especially the lady with red hair (and the coffee isn’t bad either)

Very friendly good variety of food and all you could need for a journey- magazines, puzzles books etc. very reasonable prices and plenty of tables to sit. Five stars all round!!

Thanks lovely lady behind the counter you made my morning with a lovely hot chocolate x

Great food and really nice friendly service but the actual cafe is looking very tired and tatty / grubby!

Lovely, friendly service and really tasty banana muffin! Thank you.

The gentleman was really nice. I love their banana muffins!!!

Great service. Wonderful coffee

They make up their own closing times. 6.30 on the door, you walk in at 6, and they may say: "I'm closing early today. It's not very busy."

Super fit and over friendly. Well worth a stop

The most run down and depressing branch of Pumpkin Cafe I have even been in. The staff were too busy 'cleaning' to serve us and we had to wait for someone to actually acknowledge us. Finally got a coffee which was not great. The seating area is in desperate need of updating as all the chairs have rips in the material and the tables (which have already been painted) need replacing. The place could do with being repainted and cleaned!

A warm café with plenty of seats for sitting in. Plenty of choice of snacks or baked goods. The man who served me made me smile.

Area of seating cordoned off as they were "cleaning it". No actual cleaning going on. Can I just sit there until you start cleaning. No it'll stay cordoned off because we close in few hours. Absolute joke.

I just ‘treated myself’ to a cornetto for an extortionate £2.69. The cone is completely soft and stale. This cafe is massively overpriced and doesn’t do good coffee either. The staff are always lovely but it’s such a shame that the quality is so poor and prices are so high :(

I was served twice by Tish, she remembered it was me and was very friendly

Always open when I need it and always helpful staff. Good coffee too.

Pam is the best !!! Lovely service lovely Caf!

Excellent service from Andrew terrific bloke!

Awesome friendly service on a foul miserable friday

Very Friendly helpful staff good quality food and cafe is kept clean

Great service ,very friendly. We were served on Saturday morning by a person with blue hair and I thought the customer service was amazing especially considering how busy it was and how stressful it must be to work there. Thank you!

Poor quality food at an extreme premium price. The workers are respectable and will provide water for free if you ask however I find very little use of this cafe bar sitting in it.

A super station cafe, and the fresh baked pastries are amazing. Super helpful friendly staff too!

Blue haired woman at the counter was incredibly rude when serving me

Sticky tables, and the foulest microwaved bacon bap! The baps are all sat in containers on the counter and they chuck them in a microwave for a minute then in a bag for the customer. The baps are cheap long life ones so when heated they are sticky and elastic. No attempt at buttering the bap, and the bacon as you might imagine inside a steaming sticky roll ends up tasting like boiled meat and smelling odd. The bags also emanate a cardboard like smell with the steam as well. I was asked if I wanted sauce and I asked for brown, it wasn’t in my bap though! It was just a sachet in the bag. No problem but why ask just leave some sachets out for me to select. Really basic stuff. The worst attempt at a bacon bap that I have ever experienced, and I have had many poor ones.

Tish was lovely and friendly - thank you

Good value for money. Friendly staff.

Friendly staff and helpful suggestions. Fast preparation of food and drink.

Pam was so lovely and friendly with professional fast service

Thought I might not be 25, five stars.

No staff in the front, when you call them, a teenage girl comes out, she looks angry, no smile, no eye contact, not even asking "How can I help you". Bad customer service.

I always get fantastic service by the staff here. Today I was served by Tish, who was warm, helpful and efficient. There must be a really great culture in this place because I always find the people are lovely!