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4.0

Based on 62 opinions finded in 1 websites

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Nº 821 in 1517 in Southwark

Nº 32 of 42 Other european cuisines in Southwark

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteTripAdvisor624.0

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Visited this restaurant as part of a Virgin Experience - Tower Bridge and lunch. Booked via Hospitality Line. As already commented on in other reviews, menu choices on the set menu poor, food disappointing and again with service charge added a coffee and a Coke was £12.50!! Contact made with Hospitality Line and Virgin Experiences but basically told we should have complained on the day and nothing can be done. Customer care teams obviously don’t care.

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Inspiration45716 . 2024-09-10

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The afternoon tea was lovely. The service was 5 star. A big thank you to Grace and Ravi for making us feel so welcome and allowing us to celebrate my husbands birthday! Thank you Grace and Ravi!

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Jagdip121 . 2024-07-28

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Great food (Wagyu Burger & Lasagna), nice cocktails and brillant service from the lovely Anhelina - thank you very much!

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Ilka . 2024-05-24

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We had a Virgin Experience voucher for a two course meal for two. We were presented with a very limited menu and the food was OK. Had some issues communicating with the staff whose English was not that good. Note - They added 12% service to our 'free' meals!

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51SheilaYH . 2024-04-24

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We were very pleasantly surprised by the quality of the food and excellent service from our server Anhelina. Beautiful interior and welcome retreat from the hustle and bustle of Tower Bridge Rd. Food was amazing and it is definitely worth the visit! We will definitely return in the future.

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Greg Smith . 2023-12-19

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I have tried the restaurant before and I already liked it but I heard that they have changed the menu and the design so we wanted to check it again. The service was just amazing, Maria was lovely and the food is even better than last time 😍

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patrycja b . 2023-11-22

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We came here for a “Luxury” afternoon tea, having stayed at The Dixon before and really enjoying it. What a mistake! There was nothing luxury about it; in fact we felt like we had inconvenienced them. We were booked for 1pm and arrived on time. After being seated, it was half an hour before our tea arrived. The cream cheese sandwich which was meant to be on beetroot bread was on stale white bread. We each got 3 finger sandwiches, no offer of more. The cakes looked like they had been plated up for some time as they were all stuck to the plate. We were given no options on the scones or jam. When they eventually arrived they looked shop bought and were dry and crumbly, with a bowl of jam which was hard to tell if it was raspberry or strawberry. We were not offered any additional hot water to go with the tea or asked how everything was at anytime whilst we were there. As we stood to leave a waitress finally asked if everything was ok and we told her it was very disappointing, to which there was no response so we left. What a waste of our time and the gift voucher kindly bought by my son. If they don’t want to provide a good quality afternoon tea with good quality service, why offer it? We really did not feel at all welcome; it was all a rather unpleasant experience.

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Gill C . 2023-11-21

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The bar is very nice. Staff are friendly. The food was very mediocre and served Luke warm. No excuse for that as the place was not busy. Very disappointing

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Colombus72 . 2023-10-18

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We used this restaurant twice while staying at The Dixon Hotel. Firstly we had breakfast here which was a buffet style with plenty of choice. We also had an afternoon tea which was very nice (missing was a glass of fizz or a Bellini) just served a pot of tea each, which for the price was a little sparing. The restaurant is immaculate and staff very pleasant.

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Dencroft . 2023-09-06

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Birthday dinner. Well looked after by Akash. Sampled an appetizer and shared two entrees. Food was flavourful and thoughtfully prepared.

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davidaG8004KC . 2023-07-28

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A bit lacking in atmosphere and a couple of things we wanted weren’t available but the food was actually quite good. Service was good - just not our vibe.

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amandaBuffy66 . 2023-03-16

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Not sure if this was due to it being New Years Day and the team were shattered but we were not impressed. The waitress didn’t understand our order even though we thought we had made sure she did hence two of the orders were incorrect. This was even after asking the manager? As we thought she didn’t understand and he assured us he did Service was very slow even though the place was incredibly quiet. The food was very mediocre and at £87 it was not good value.

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paulbe39 . 2023-01-01

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I had brunch at the Provisoners. Great atmosphere, food and service by Eric. I really enjoyed the mushroom and truffle toast. I will happily come back soon

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Aliki L . 2022-12-03

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Excellent bar and service. One of the nicest and best kept locations in central London. Peter the floor manager is fabulous - great service without being obtrusive

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CeeJayC1975 . 2022-09-13

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Alexis has excellent service and a fun attitude! Food was great and I am definitely coming back! Loved the service! Also the food was great overall. Highly recommend.

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Danijw . 2022-08-20

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We stayed at The Dixen for two nights and used their restaurant for breakfast. It’s a cozy place where you feel welcomed and taken cared. The servers were helpful, attentive yet un intrusive. Alex from Peru made us specially familiar with conversation and service. Until next time.

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Harsha W . 2022-08-17

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Good food for a good price. Nice atmosphere and music. Especially the service from Manisha was great!

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880nd . 2022-07-30

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We booked for an early supper pre-theatre at 6pm on a Saturday. The restaurant was supposed to be open, and the signs were outside, when we arrived at about 5:45 but the door was locked. There were staff inside who saw us waiting. Instead of opening the door when we knocked, one of them typed a message on her mobile saying “front door locked go round the side” and showed it through the glass. Having taken this at face value, we walked round the building. There was a side door, but that obviously was not an entrance and was locked. No staff. We returned to the front but the staff had disappeared. I assume this was all some kind of joke. It wasn’t very funny and we wont be coming back. If the restaurant was unexpectedly closed, it is not asking too much to open the door and explain. We had an excellent meal at another place round the corner.

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AVH620 . 2022-07-24

MORE AT TripAdvisor

Great value for 3 course bottomless brunch. Food was great quality and well presented. Good efficient service. Highly recommend for a brunch with the girls.

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747EmmaS . 2022-07-24

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Went for bottomless brunch, at a very decent price for London including three courses. The service was prompt and prosecco topped up regularly, but the atmosphere was somewhat lacking as the restaurant was fairly empty and the music choice was questionable. Only other con was...

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Tassjak . 2022-07-23

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We went for brunch and were seriously underwhelmed by it. The £4 fresh juice is from a carton and two out of the three meals were luke warm. They had been sitting around as they finished making the third meal which was an English breakfast...

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jeremyh413 . 2022-03-14

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We had dinner and breakfast here as we were staying at the Dixon. We had booked dinner but in fact the restaurant itself was closed and so we ate in the bar area. Pleasant restaurant with helpful staff but fairly limited menu. Breakfast was good...

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LAW64 . 2022-03-08

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I went for an early Valentines dinner. The food was excellent especially my vegetarian main the wild mushroom and pumpkin pithivier. Service was attentive and made us feel special.

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james e . 2022-02-13

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Delicious brunch - eggs Bennie and English breakfast were very nice and the added juices, chocolate croissants and adorable fruit compote yogurts from the buffet were a delight. We were impeccably taken care of by Dayan, Chris and Phillip.

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rayannel2017 . 2021-11-05

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Came to the Courtroom bar for a quick drink after work and had a couple with some coworkers. We loved it . The Englishman cocktail was divine. Ciro was really helpful, he recommended some dishes so we decided to stay for dinner,had the carbonara and...

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JohnD9111 . 2021-10-22

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I loved it here. Food and atmosphere was 10/10. If you happen to have Mate Markovics as your waiter you are in for a treat as he is super lovely and looked after us so well. I’ll be been soon for Made :-)

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625beckya . 2021-10-12

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Our family had Sunday brunch here. Our waitress was really good, friendly and attentive. The food was ok - the eggs benedict just a bit bland - ham was processed and a bit thin and the eggs pale and a little lacking in flavour. But...

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Nashes_5 . 2021-10-03

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We booked a table for dinner in the Provisioners Restaurant and received email confirmation. When we arrived we were told that the restaurant was closed and we must eat in the Courtroom Bar. Excellent decor and lovely tasty food but rubbish ambiance. It's a bar!...

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Bobotheviking . 2021-08-24

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We came here for brunch at the weekend and had the 3 course brunch with bottomless Prosecco. I was blown away by how fantastic it was! The pancakes were delicious, the pizza was thin and crispy and perfect, and the Nutella doughnut dessert was really...

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SophKi12 . 2021-07-05

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For a great looking restaurant, the food was below average. We booked Al a Carte menu for lunch and was told only a Brunch menu was available. There were only 6 dishes to choose from which we nothing as we expected. I ordered a Shaksuka...

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SavvyTraveller1847 . 2020-12-14

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We went to foodslut on Saturday for brunch to celebrate a housemate’s birthday. Having seen a lot of hype about this place on Instagram from a well known comedian we were really excited to go. However by the end we realised we had been duped...

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bazfold . 2020-10-19

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Provisioners Restaurant is set within The Dixon Hotel in London by Tower Bridge. The decor is beautiful and spotlessly clean with a great ambience. The Staff led by the Manager Liisa take great pleasure in making sure that everything is perfect in all aspects of...

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MGConnorLondon . 2020-10-19

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We went tonight to try Foodslut in residence. Firstly, Provisioned is lovely - nice atmosphere and decor, and good service, but Foodslut undeniably let it down with the food and price point. Everything needs to be at least £2 per item less, especially if you're...

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Rachel I . 2020-10-15

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We live on the same street as Provisioners, it is our local place for brunch, coffee and the occasional smoothie. We love the mellow vibe, especially the vinyl record player which is often playing. What brings us back time and time again is the staff....

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836lyndseyj . 2020-03-15

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Just a few steps away from busy tower bridge, we discovered the restaurant at the Dixon hotel; absolutely loved it! The restaurant is comfortable and well decorated. More importantly, we were impressed by the quality of the dishes (very affordable too if you compare to...

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49tiphained . 2020-03-09

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Thanks to Florin for the great experience. The breakfast and Coffee were really good and the service was awesome. So great to feel like this place is not like another chain but somewhere nice to relax with a more personalised service. The atmosphere is also...

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marjor440 . 2020-03-01

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What a poor service. I walk in to an empty place for breakfast and ask the attendant at the register if I should order at the her register or from the table. She says from the table and points in that general direction. She brings...

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I5899ZYivang . 2020-02-26

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I was staying at the Dixon for 3 weeks for business and the entire staff like chiara and Sam were very attentive each morning. Attention to detail, remembering the little things, making me feel like I was a part of their restaurant. Plus the food...

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3lawrencej . 2020-02-05

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We went for lunch to this place. It's close to me daughter's house so we walked. Hotel Dixon in which the restaurant is located has been refurbished - it was a police station earlier and some of the touches have been retained. Very nice, quirky...

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debubhatnagar . 2019-12-28

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Had the best flat white coffee here. So smooth and strong without being overly so. Delicious. And the decor is fabulous, trendy and comfortable. Such a great find as we were just passing. Will come back for more!

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ruthie_toothy . 2019-12-15

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We just had a brunch with our kids today and enjoyed very much the great decoration and atmosphere of this place as well as the the food. A special 5 stars for Fabrice who has been a great host!

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Cécile C . 2019-11-23

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We went for brunch here for my partner’s birthday and it was a truly excellent occasion. The food was great and the staff were incredible. One staff member (I didn’t get his name) took my daughter and I for a tour of the hotel which...

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EvaandRicky . 2019-11-17

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Wonderful burgers and a bread pudding that was pretty amazing! The staff and service were very good and service time was great!

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CapitolMan . 2019-11-13

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I had dinner here recently while staying in the hotel that "Provisioners" sits within and came away really pleased that I'd tried it out. The menu here is a fairly short, simple, bistro-style affair and I think that the aim here is to be understated...

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Mike T . 2019-09-29

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The aesthetic is amazing and really cool. The drinks and food menu is refreshing and modern. The food tasted so good, and was really beautifully cooked and presented. The staff were all lovely and went out of their way to ensure we had a wonderful...

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dbantonia . 2019-09-17

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We happened to sit next to 6 ladies celebrating birthday. They were very cheerful. Bar food here was eclectic and tasty. Price reasonable.

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ETC363 . 2019-09-04

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My visit was a first class experience, with special thanks to the lovely young barista Ted. He was very welcoming, warm and professional. The coffee and conversation flowed beautifully. Will definitely be returning with friends and recommend this quirky spot for breakfast and coffee.

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MillieE1978 . 2019-08-11

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This was a very pleasant surprise and a whole new level of pleasure. Really great coffee and I'll be jumping straight to the halloumi flatbreat again on my next visit. Staff are very pleasant and personal.

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714tonye . 2019-08-01

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Really cool restaurant with velvet chairs (sort of reminded me of Sketch). The food was excellent and the coffee is roasted on site.

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U3595IDseanm . 2019-07-18

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We ate dinner at Provisioners last night and can honestly say it was one of the best meals I’ve had! On top of that, Lisa and her team are amazing! They cannot do enough to make your meal a special one. I love the restaurant...

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kerrydj1 . 2019-07-12

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After a disappointing experience at the bar in the Dixon hotel, I came here for a couple of drinks with my family. The prices were fairly standard for london but the real winner was the service. The staff were knowledgeable and friendly. We didn't have...

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Bradyan18 . 2019-07-09

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We had a lovely dinner at Provisioners prior to going to the Shakespeare’s play at the Bridge Theatre. The restaurant is only few minutes walk away from the Tower Bridge, so was perfect for the pre-theatre dinner. The service was faultless. Our waitress (Sigita) was...

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EstTra . 2019-06-15

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I was pleasantly surprised by this restaurant in The Dixon hotel. They had a very interesting menu. When the food arrived, it was fantastic. Full of flavor, well plated, etc.

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Amy W . 2019-06-02

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We stayed at the Dixon and had the opportunity to visit this restaurant. The service is excellent, the staff are so polite and welcoming. They love to chat and share the history of the hotel and restaurant, so be sure to ask them. Atilla, the...

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Sue S . 2019-06-02

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Nice atmosphere. Goes with the hotel. Menu is varied but limited. Veg options. Great service from staff. A bit pricey.

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Globalguy12 . 2019-05-27

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had breakfast here twice and found it to be 'okay' for a 4 star hotel-restaurant/cafe. menu offer's a small 'up to date' selection of items (i.e. healthy options, fresh juice etc`) and also a small buffet which looked 'ok'. Food was average, prices what you'd...

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Mark A . 2019-04-25

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I spent an amazing evening there with my friends. The service was great and the food amazing. I would really recommend culurgiones for startet and hake for main course. It is definitely a place to visit again. The location is also perfect, only a 5...

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Voidula . 2019-04-10

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Located in the cell block of the old Tower Bridge Police Station, this is a smart new restaurant in Dixons Hotel. The outline of the old cells can be seen on the floor and two cells are preserved intact. Not jail food though. Excellent cooking,...

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Russell99999 . 2019-04-08

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I have just spent two days at a sales conference at the Dixon hotel and used the restataraunt for two breakfasts, two lunches and two evening meals. The quality of the breakfast was outstanding, one of the best full English breakfast and buffet selection I...

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George H . 2019-03-13

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Greeted with a smile and nothing was too much trouble for the team. Lovely lady from Romania at the entrance and very friendly head waiter. Quality of the food was great. I love a good coffee and the coffee was fabulous. Very helpful about my...

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306ritag . 2019-02-23

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Unlike the previous reviewer, sadly I didn't enter the restaurant through the hotel, but from Queen Elizabeth Street where you can enter directly. It took me a couple of goes to get in as the main revolving door was locked into position and I didn't...

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jytraveller . 2019-02-14

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Attended this restaurant just after it’s opening in December. Major tip is to enter through The Dixon Hotel entrance which is very grand. Food and service was very good and had a nice evening. This was supposed to be fully booked however there were cancellations...

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MotovatoHampshire_UK . 2019-02-12

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