Based on 95 opinions finded in 1 websites

Based on 95 opinions finded in 1 websites
Nº 331 in 539 in Stratford-on-Avon
Nº 93 of 166 British in Stratford-on-Avon
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3343 Opinions
Carvery. Brilliant. Gammon and beef just melted in your mouth. Hubby had last of the turkey, which was very dry so they brought out a new one which was very good. Excellent meal, great value for money.
6 Opinions
We stayed here and went to the restaurant to find it set for breakfast. On check out we discovered it had been closed for a year which caused issues as I’m type 1 diabetic! Shame also as the reviews were fantastic
250 Opinions
1254 Opinions
Came in for lunch with my partner, initially found the atmosphere to be very pleasant. We sat outside and my partner went in to order our lunch. After nearly 40 minutes a young lady comes and drops two sandwiches in front of us and walks off before we can comment on the fact that one of the meals is wrong. No I have to issue with a small mixup, I understand these things happen. I went in to ask for the issue to be resolved and was met with attitude from the lady behind the bar. I go back to sit outside only to find that younger lady comes and put the same meal back in front of me and argues that it is the meal that I’m pointing at on the menu (which it wasn’t). After going in a second time and my partner being met with attitude and rudeness from the staff my meal finally comes out. The food was disappointing, flavourless and dry and when someone came out to ask us how our meals were they stood at the other end of the pagoda and shouted at us to ask how our meals were. There was no offer of refund for the difference in meal price between the meal I ordered and the more expensive meal we paid for. I have a background in restaurant management and find the experience overall to be disgusting, a remark largely aimed at the appalling service.
2023 Opinions