Based on 58 opinions finded in 2 websites
Based on 58 opinions finded in 2 websites
Nº 508 in 704 in Herefordshire, County of
Opinions
I think the driver got caught in traffic because of the rain so understandably my food was cold. I think the driver could have called me to let me know.
Libby . 2024-09-20
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Kebab [lamb)was best I've had in a long time. Plenty of good salad.Friendly staff.Had reordered by phone and communication was nice and clear.Will definitely call again when in Ross.
Anthony Morris . 2024-09-16
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Order delivery often always satisfied never no need for complaints Thankyou again
David-john . 2024-08-27
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The best burger I have eaten in a very long time
Matthew . 2024-08-15
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Absolutely disgusting came late completely wrong order told no salad and there was on everythini mix meat and chips came massive lumps of burnt donner meat with a dried pitta bread 23 pound vile place needs closing
Ryan . 2024-08-03
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Not happy at all as there were olives stones on the pizza. Thought I’d broken a tooth
Lee . 2024-07-28
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Great food only thing let down was the chicken strips just didn't smell correct and kinda put me off but overly Great
alex . 2024-07-11
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Great food,rang and told us it was going to be delivered late, gave us a complimentary bottle of Pepsi.👍
Corah . 2024-06-28
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Lovely food, very friendly staff, very quick with service it’s the best prontos has been for a long while
charlotte . 2024-06-16
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Ordered from pronto app, it hadnt registered the 2 portions of chips that we had ordered but we recieved the 2 kebabs we had ordered they arrived luke warm at most with a stale pitta the kebab meat was salty and dry, originally we did ring in regards to the missing chips and understood there may have been an issue during the order and accepted this to be the reason, after the first mouthful of the warm kebab meat I rang to complain the first thing I received in response was to us calling about the chips being missing and then asked what they could do about it, I asked for a refund and was met by the rudest customer service i have ever received, I strongly suggest staying away and using somewhere else, I have been a loyal customer up until this point but I Will never use them again
Fairly average Gamer . 2024-06-07
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Ordered two kebabs and cheesy chips, they went straight in the bin. Made some sandwiches in the end. I called, he wouldn't accept they made a mistake. All he had to do was apologize and we would probably have forgotten about and would order again some other time. I find more and more now people can't admit they are wrong. Hard to respect someone who can't admit they made a mistake. If you have any allergies best not order from here. I know I won't again.
E W . 2024-06-05
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forgot one sprite and a tad cold
Lennon . 2024-05-26
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Delicious food, served hot. Courteous and professional delivery driver.
Sean . 2024-05-15
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Always on time and hot! I'm slightly addicted to the mozzarella sticks 😬
Rowan . 2024-05-14
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Great takeaway always cooked fresh and hot, they when you need them for that tasty treat. Staff always helpful and friendly
Daniel Lister . 2024-05-12
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Meat was over cooked, tough and won’t be ordering again, have been a regular for this meal but was poor tonight not sure what’s happened
Antony . 2024-04-03
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Really good food, pretty quick service very friendly staff.
Luke Haines . 2024-04-01
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Food was fab, really tasty. Best burger I have had locally. Would definitely order again.
Sarah . 2024-04-01
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Great service always on time or early. Lovely food.
Sarah . 2024-03-27
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Credit where credit is due. Their pizzas are amazing, always delivered within a reasonable time. The garlic butter tastes like pure garlic, pizza is cooked for the perfect amount of time I order frequently. Better pizza then pizzas franchises by far.
Guilherme Jort . 2024-03-19
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Amazing service! Generous portion, will definitely order again
Amelia . 2024-03-02
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excellent service and excellent quality of products used love the milkshakes
nicola . 2024-02-29
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Ordered a Mars milkshake got a milky bar tasting one
Ryan . 2024-02-25
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Fantastic amazing pizza 🍕 as always 😀
mandy . 2024-02-18
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Fantastic pizza; a lot of cheese like been requested! Thank you.
Craig . 2024-02-08
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I had to message 15 minutes after the latest estimated time. By the time the shop rang back and then the delivery guy arrived it was almost half an hour later the latest estimated delivery time. Also the chips were stone cold. Pizza burnt… I have photo but can’t upload on here. We did eat it as were soo hungry as we’d been waiting over an hour. Just disappointed 😞 oh almost forgot mozzarella sticks still warm ish but tasted lovely 😊
Bridget . 2024-02-08
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Ordered first from them, little bit late but we been informed. Food was warm and delicious. Amazing Pizza 🍕 😋
Adrian . 2024-02-08
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The pizza was badly burnt not just a little bit
Mark . 2024-02-03
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Although delivered a little late the food was plentiful , hot , and delicious
henry . 2024-01-27
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Cooked lovely. Arrived on time. Will definitely order again
catherine . 2024-01-20
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2nd time ordering and will Definitely be making it a regular thing. Food was lovely, Thank you
Linda . 2024-01-19
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Happy with our order. Delivered in good time. Would recommend.
joseph . 2024-01-13
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Perfect food as always, thank you
Adrian . 2023-12-14
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Very Nice and very good pizzas the best
Alexandru . 2023-11-24
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Excellent pizza’s and quick delivery!
Sam . 2023-11-13
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Best kebab I’ve had in a long time!!
Craig . 2023-11-10
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The jalapeño poppers were warm however the doner and chips were as if they’d come out of the fridge, cold
Matthew . 2023-11-04
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Food very greacy and chips hard
Stacey . 2023-11-03
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Easy to order on line excellent meals and were delivered on time
Jan . 2023-11-03
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Absolutely delicious food thanks
Paul . 2023-11-02
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Chips were very dry and were like they'd been cooked multiple times. Buns were hard and jaw started hurting. Lamb kebab meat was very tasty however.
Melissa . 2023-10-15
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The cheese tasted a little weird so I stopped eating
Luke . 2023-10-07
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Great service and great food! Never disappoints on a take away night 😁
Phoebe . 2023-09-29
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Always great food and delivered on time. Recommend to anyone
Chris . 2023-09-16
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Probably the best kebab I've had, good chicken and delicious kofta. And I liked that the pitta was served on the side. Husband enjoyed his pizza
Giovanna . 2023-08-30
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Amazing food and very quick service. 5*
Amie . 2023-08-26
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Always order from Prontos. Great food, price and service. We love Prontos
Marie . 2023-08-26
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Once again proof of why they are our go too Pizza place
Ruth . 2023-08-21
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They didn't read the order properly. No mayo present
Andy . 2023-08-17
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Very good service and delivery man.
Lauren . 2023-08-17
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Not the best but not bad at all!
Steve W . 2023-08-16
MORE AT Google
Never disappointment. Recommended!
Adrian . 2023-08-05
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Food was cold, milkshakes warm! Waste of money
Sophie . 2023-07-30
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Got exactly what we asked for...
Andy . 2023-07-26
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Waited over two hours for three milkshakes and two cheesecakes. Once it arrived at 10pm the cheesecake was frozen solid. When I called prontos they told me to put it in the microwave for 15 seconds! Shocking service will not be ordering again
Katie Elder . 2023-07-20
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Brilliant pizza! Best local!! Recommended!
Michael . 2023-07-15
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Very dry donner meat Apart from that ok
Steven . 2023-06-28
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Really tasty food, made quickly, friendly service. Had veggie pizza, chips and salad. The garlic mayo on the chips was divine. Pizza very tasty. Salad could be larger, but fresh and good. Very happy.
Chris and Nic Wild Fen Life . 2023-06-26
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Once again, great food! Lamb shish and doner are fab. Highly recommended
Gabrielle . 2023-06-23
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Late for 15 min because of wrong place shown on map
Kyrylo . 2023-06-23
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Best pizzas around for taste, quality and value. Always on time
Elaine . 2023-06-23
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Always buy my kebabs from prontos and never disappointed! ☺️
phoebe . 2023-06-22
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This is only based on our latest meal....everything else we've had has been excellent... Was given a delivery slot, but was messaged to say it was going to be a bit late...normally the chips are hot and crispy, but were warmish and soft, the bun was also warm and a lot softer than normal, usually you can take the top off the bun to put sauce etc on, but was all stuck together this time... Like i said earlier ever other meal i've had has been excellent, so hoping this is just a one off...
Andy . 2023-06-10
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Great quality, great service... as always.
Martyn . 2023-06-05
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Best kebab I have eaten in a long time ! Thankyou !
Donna . 2023-05-19
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Forgot a coke with the burger meal but received the monster and Dr pepper I paid for. Called but no awnser so not shore. But a mistake will happen. Great food either way.
Dee . 2023-05-13
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Great quality and price. Delivered within timescale and still hot.
Helen . 2023-05-13
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Good food served by good people who take pride in their product and use quality ingredients. They do a half and half pizza which is a nice touch so you get filled with variety and don't have to buy two pizzas to please everyone. The pizza reheats VERY WELL, super crispy base, plenty of toppings so it doesn't go dry. I baked some bread, turned the oven off after 200 c put a slice in there and it reminded me of Barcelona: Ramblas. Lush. I've no connection with this business. (Lol).
Dominic Green . 2022-12-19
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always travel 45 minutes just to eat here! the pizza is next level and they are so generous with toppings. the chips are delicious and they have lots of different drink options. the workers are so friendly too! there was one time that they made some mistakes on my order so we went back for them to correct it, they not only corrected our order really fast but they also gave us a free slice of cake and free 1L bottle of pepsi to apologise! cannot recommend enough
lucy ashworth . 2022-12-18
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Had a takeaway which husband and me collected - waited ages and when eventually got back to where we were staying chips missing from order. Paid almost £17 for chicken pieces, loads of pointless salad, dry cardboard pitta and mayo - when we actually requested garlic mayo. Won't be going there again!
Tracey Fisher . 2022-12-10
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Terrible, cold, stale food, got ripped off and overcharged, following day quite ill
Adrian Shaw . 2022-09-11
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Not as nice last time. Chicken was a bit dry & tough in the kebab & not much in the way of salad. Chips were nice.
Maria Williams . 2022-04-27
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The worst takeaway we have had from here. The food was cold, the mixed kebab had beef bits instead of lamb, dry chicken covered in minted garlic mayo, cold chips and a pita bread that smelt wrong in so many ways. Definitely will not be having another takeaway from here.
Inga Nekrasaite . 2022-04-08
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Had a 14in pizza 🍕 meal deal. Probably one of the best pizza's I have had in Ross. Very tasty. Well done guys Just need to do a vegan cheese topping so the other half can try it.
Jason Games . 2021-12-03
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After quite a wait for takeaway I ordered burger chips and onion rings got home and no onion rings just a bit of lettuce and onion in a box
Jeanette Neville . 2021-10-15
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Waited ages,for a kabab, stone cold!!!, won't be visiting again!!!
Rich Meadows . 2021-08-20
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2 hours delivery time on a Wednesday. Told me 1 hour and 20 mins. Pizza was burnt, chilli cheese bites that I paid £4 for wasn't cooked properly. Almost every time 15 mins after eating I find myself on the can with the ****s! Stinks. Never again
Amin yashed . 2021-08-11
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First time ordering as a guest for home delivery coat me £40 and came and 2 of the 3 pizza boxes where squashed and the topping ruined... The chip box was melted where they had been places in while too hot and they were not nice.. the onion rings and potato wedges were clearly over cooked. 😠 Not happy!
Michelle Carwood . 2021-07-17
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Pizza 🍕 tastes great didn't tried other stuff
TO Mas . 2021-07-05
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1st time I've had food from here, and I must say it was well worth it. Really tasty, and plenty of it. And they delivered to my truck, thank you
Russell Pfaff . 2021-06-10
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Very good food and cheap prices
Darren Evans . 2021-06-05
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had my kebab the other day from them was bit hit and miss
willow breedon . 2020-11-09
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Lovely chicken kebab, reasonably priced and the driver went the extra mile.
Alex Pender . 2020-07-28
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Friendly service and OMG I just tried one of their Calzone pizzas, best ever!!
Liz Price . 2019-08-26
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Pizza deal is good value kebabs nicely cooked
Nicola Williams . 2019-01-12
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Terrible ssrvice. Ordered from here satirday night. Delivery turned up and gave our order to someone else as he couldnt be bothered to walk to us. Rang up n to not even get an apology. Terrible place with terroble service. Strongly advise people to go to the best instead. Would of gave 0 stars if possible.
Joe syg leader cr . 2018-09-16
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Took an order in just eat. Made me wait an hour. Then cancelled it without any decent reason. The owner said "I'm too busy to deliver to you so we cancelled it because we can do that if we want" Well done. Great customer care. I am exactly 12 minutes from the place. Hardly a big run that is it. All things said, reviews I have read, I've had a lucky escape. Crap stuffed crust pizza, late deliveries, wrong foods and more. And an owner with a really bad customer care ethic. Well done mate. I'm here a lot. But you can stick my custom right up your backside sunshine.
Nick . 2016-10-18
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Had food last night had a few mouth fulls before placing it in the bin where it belonged it was like eating a tray of fat & grease. There was no taste to the food at all
Emma Mayers . 2016-08-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I've had a meal here in the past & wasn't impressed. Felt over priced & not great quality or taste. However the cakes weren't bad and a selection of local beers & cider.
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fabulous place to go, tea, cake and breakfast were great, staff were friendly and service was good
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A truly lovely place to visit the kids have a play area with seating outside the cafe it offers indoor and outdoor seating with hot and cold food on offer The shop itself is full of amazing items including floral sales and other bits Well worth a visit with the family