Primrose Farm in Wigan

Food was cold when it was delivered

For the money meat wasn't even a slice no Yorkshire pudding

I ask for cranberry sauce, didn't come, came with green beans that I didn't ask for

change time four time and is freezing cold thrown straight in bin waste of money will never use this app again

Food was originally supposed to be 5.30 came at 6:20. Food was cold and I got a chicken burger delivered instead of the hunters chicken I ordered. £43 wasted. Although the eclairs were ok.

Food was a little cold when it arrived so we heated in the oven but the quality was really good and the delivery driver was friendly and courteous

chicken was dry very little cheese

Did not receive gravy with the Carvery… 🤦‍♂️. Like what? 😮 Ordered extra pigs in blankets did not receive also did not receive Yorkshire pudding as included… Can’t review what I did not receive, called the restaurant they did not answer so have just requested refund from JE unfortunately does not give option to pick and choose individual items.

normally I'd give a 5, but today food was cold and I mean cold, it was missing my Yorkshire pudding and piggies in blanket which I paid extra for but no option for this missing item

Amazing food and brilliant customer service I got served by Stacey this after food and was really polite and helped as much as she could

Im a support worker and we took the lads in with us today Stacey served us and she was fantastic with the lads she couldn't do enough and she was very understanding and made us feel at ease she couldn't do anymore for us thank you Stacey 😊

Food arrived promptly . Prices very reasonable I enjoyed my turkey wrap not enough cranberry.

Can’t believe we got two courses (of exceptional food) for £8.99 today! You couldn’t cook a roast for anywhere near that and I had the best roast of my entire life today. I think the chef is Lee? Lee - you should be knighted for your service to all those who enjoy honey roasted parsnips. King! Service wise, absolutely faultless. In particular Kara was so bubbly and professional and the food couldn’t have come quicker. The place was clean, welcoming, busy but in a bustling way. The atmosphere was lovely. The Christmas decorations all looked beautiful too, I genuinely gawped at some of the displays! Love Primrose Farm! And, don’t tell anybody because I’m 30 and should definitely know better, but I’m about to have a slab of cakeaway for my tea. Shhhhh!

thought we would try a different farmhouse inn so came here disappointed the WiFi wouldn't connect to my blue light card so no discount as no qr code fodd cam quick was hot and fresh my steak was overcooked ( think it carried on cooking on plate as it was very hot ) but was tasty mushrooms were very nice 😋 the other meal was fish and chips looked very nice not to much batter but lots of fish mushy peas nice

Very nice place to go, Food was delicious 😋

Had couple of carvery’s prepared by Lee the chef really tasty and perfectly cooked will return

Enjoy a tranquil setting for a midweek carvery. Three meat options and a variety of vegetables are available. More than enough seating is provided. Certainly worth considering for a visit.

come in for breakfast great service and friendly face sharon couldn’t help us enough

Very good food, clean restaurant, nice friendly staff

Served by Olly tonight, lovely service with a friendly atmosphere.

We had a lovely carvery, the only let down was that there was no Brussels sprouts, I would recommend adding these to the menu in the future for the carvery. Ollie was lovely and had great customer service.

Called in for dinner, food was hot and fresh Great service from Stacey

Helpful and efficient service from Ollie. Good food, good price, enjoyed the carvery.

Olly , was extremely helpful . Will definitely come back

Service was good ! Sharon was lovely and helpful

Just great! Everything is at a high level: the food, the atmosphere, and the staff.

Good food good value. Very friendly staff and hardworking. Thanks Stacey 🙃

Sharon was absolutely lovely! Always there to help and so lovely to talk to. Always looking out for customers and going above and beyond!

A great place to eat at reasonable prices.

I order online today chicken hunter and chicken burger i think they need change Chef who make it because chicken breast was not properly cooked and hard like stone. Small portion aswell one plus is for nice packaging.

Stacey was so helpful and knows her job really well . She really deserves a pay rise

Had a lovely carvery at primrose farm Stacey and Kelly the staff went cabove and beyond for us

Food was fantastic server Stacey was on point really helpful and had a fantastic attitude put a smile on our faces

Had a lovely server - Stacey she went above and beyond for us on our visit! Thank you so much Stacey

Victoria was so friendly and accommodating and made time to have a giggle with us! The food was also brilliant. We will be back and take cake this time!

the order came with only 2 of the 3 meals ordered. when we opened the 2 meals we had, the meat was very fatty and not much of it. the beef slice was smaller than the palm of my hand and the turkey even less. missing items from what is described as no yorkshire pudding. The food was warm verging on cold. not a great experience and won't be going again.

Came here for my mums 70th birthday (Lin Whalley) we regularly eat at the one closer to home but first time here. Had a slight issue as they ran out of steaks and Stacey went above and beyond to look after us and she is a asset to your company

Great food. Fantastic genuine service!!!

Big pub!, Dismal atmosphere, but everything else bang on

Lovely meal out we had some food from the menu and also the carvery which never fails to disappoint thanks to chef Adam. The bar staff was friendly and always on hand to hand thanks to olly. Very happy with everything and will be coming again.

Jade was amazing as always, very friendly and helpful. Food was great. Thank you

Sam, Olly, and Lucy were great. Food was great

Brilliant place. Never had any issues here. Staff go above and beyond. Stacey is brilliant nothing is ever too much for her, great with children too. Manager is brilliant! We have a table of 19 booked for next weekend; cant wait to arrive!

Lovely midweek carvery, food was hot and I managed to fill my plate full of veg, potatoes, meat and Yorkshire pudding! Stacey, Libby and Kelly provided great customer service and ensured everything was to a high standard .

Libby Stacy and Kelly were amazing tonight!! Thanks so much for tkop night!! Xx

Came fit a to go to go order welcomed by Stacey and elise lovely girls be back again soon thank you

Staceywas lovely ... Extremely friendly, welcoming and professional. She is an absolute credit the the pub.

Lovely food & fab service by Stacey.

Better experience this visit than previous visits. Carvery food was just freshly put out so much better taste, cakes where moist & not dry like last visit. Kelly (think she was the manager) was so pleasant & helpful. We had a baby with us & she got us a high chair, without us asking. She even seen little ones fork on the floor so took it to the kitchen & washed it. When we could manage to eat the cakes she gave us take away boxes for them.

Couldn't sit straight on toilet because of the paper holder holder

the food was hot and fresh. Enjoyed the beef dripping burger how yummy

Food a d atmosphere amazing thanks Victoria for a friendly happy visit

Had a fab night with food and drinks with a close friend. We were looked after by the fabulous bubbly and friendly Kelly who made our visit really enjoyable. Food was great, large portions, good value. Thanks again to Kelly :-)

Food was good as always ; staff were lovely as usual especially Kelly ; service with a smile and very friendly

Great food and excellent service from Julie

Visited around lunch time, friendly staff nice hot food, but one member off staff Kelly manager I think, stood out with her customer service, she was so polite and helpful, very patient, after taking my order she explained that they had an offer on and it saved me money, my little girl wanted the cake on display, but when her cake came it wasn't the same shape as the one in the display window so Kelly went and cut it to that shape to please my little girl and it worked, her customer service is the best I have ever experienced, she has a brilliant team working with her aswell, Thank you for a lovely experience

vegetables over cooked meat dry / stringy gravy lumpy/gloopy stuffing? no Yorkshire pudding have been in touch no reply

Come here every now and then with my partner: food is consistently good and the staff are always very friendly

Cold food partially cooked incomplete order

Stacey great service very friendly lovely food definitely be back

Service very good especially from Stacie.

The food was good but the pigs in blankets tasted weird

Just had a lovely Sunday dinner and the staff are so nice and welcoming. Special shout out to Stacey and Ellise.

Lovely meal first time at primrose staff friendly especially Stacey went out of her way and ellise. Food great fresh and hot carvery

Missing bits of food from the order as advertised. Food tasted like it had been laced in salt

What food we did get it was stone cold even to the kids meal won’t be ordering here again

Food was absolutely freezing and the presentation was shocking chicken wings were freezing and not what i asked for wont be ordering from there again Yorkshire pudding was burnt and dry horrible

Spent £25 for 5 green beans, 2 tablespoons of mash, 1 boiled potato, half a roasted potato , 2 slivers of red cabbage, 1 small floret of cauliflower served with NO GRAVY. I also ordered pigs in blankets and cream to go with the cake. It was all freezing cold. If I lived nearer to your restaurant, I would have returned it and asked for a full refund. You wouldn’t have served it to me if I was stood in front of you ! Very annoyed and disappointed !!

The food was wonderful and good value for money. However, there was an issue with some of the desserts we ordered though the app (apparently the order went through as takeaway on the staff end, but there was no option for eat in/takeaway when ordering). We felt that one particular member of staff didn't handle the situation well and was quite snotty and blaming us for selecting the wrong thing, when there was no such selection to be made in the app. And it then took a further 20 minutes of the food coming out in a Takeaway bag a 2nd time before finally being heated up and served to us. At which point the rest of the table had finished their desserts (as for someone reason this only happened to 2 out of 4 orders, despite both couples using the app).

Another lovely meal at the primrose. Whole family always enjoys it here. Nice play area for the young ones. We've been here quite a few times and the staff are always welcoming and helpful. Manager is always about checking on customers and this visit after I made a mistake on an online order was more than happy to help fix it (even though it wasy fault). Thank you that's not the kind of service you get most places which makes our visits here always worth the drive.

Enjoyed the food,good variety and lovely staff.Faith a member of staff was very nice and helpful when we were enquiring about Christmas meals etc.

ordered the carvery. Got stale potatoes, minimal meat and didn't receive my Yorkshire puddings or pigs in blankets that I paid for. Shocking.

Amazing breakfast again. Thanks Sam and Sharon

I honestly couldn't fault the place even if I was paid to. Gorgeous food and consistent staff always friendly and eager to help! Sharon expecially stands out, she's absolutely amazing with the little ones, always looks after us and with a smile on her face, easily approachable! I love how the children area is out of the way of the bar and the other half of the customers as I'm always worried that my baby will start to scream and disrupt everyone but you literally can't even hear them from the other side. Our favourite place as a family anyways lots for kids to play with. We love the soft play area

Lovely place and staff, Stacey is mint end of

We were served by Stacey and Jacob who were very friendly, pleasant and helpful. The Food was delicious and piping hot, would recommend a visit for a lovely meal

Lovely food great staff super helpful Thanks to Kelly for your great customer service Will deffo be visiting again

Such a lovely carvery, food absolutely fabulous, great choices, staff very helpful, particularly Kelly who always makes a special point of coming to speak to us and always has a smile and a friendly face.

Overall, we had a lovely meal here, made so much better, by Jen one of the team leaders, her Customer Service was very good and went out of her way to make sure we were well catered for. She even went and got a bowl full of carrots 🥕 for my 3 girls. After the meal off Jen went again to get the ice cream for then! Well done Jen.. hats off to you!!

Food was good but a bit overcooked on the chicken and the service was friendly from all staff, with Stacey going above and beyond as always.

Lovely food staff are brill especially noodles aka Stacey

Lovely meal staff at Lee brill especially Stacey and Elise

Came tonight, food was good staff are ace so friendly and welcoming especially Stacey and Kara be back again soon

I came to primrose tonight with some friends, got served by stacey she was absolutely amazing food was amazing too

Come for food, staff was great especially Stacy and Elise. We would come again

Food great food the combo stack burger was amazing and was served at the bar by Zak with a great attitude and smile.

Food was good and great service.

We always come here the food is always lovely and the staff are brill, especially Stacey she’s always so bubbly and great with the kids

All the food is cold, the vegan bean burger is hard as a rock, covered in freezer burn and dry (it's just inedible). The kids sausage are overdone and dry. As for the carvery it was just not nice at all. 1 star on the quality is just to high.

Stacey is top class amazing service she goes above and beyond to help you enjoy your night out with family everything was to a high standard

No Yorkshire puddings. Menu description clearly states they are a basic item.

Great food and service from Stacey!

Great selection on the carvery and tasted great.and kids really enjoyed playing in the play area. Great service from Stacey!

Lovely food, great staff. Stacey is a character. Great with children

Jade and Zac was brilliant! Really good service will be coming again.

All staff very polite Stacey one of the staff even seated us in a quieter area to have a more peaceful meal

Went on Sunday, absolutely dreadful, order came out in bits, I had crispy chicken with a peppercorn sauce on top, I bet there wasn't a teaspoon of the sauce, my husband had the carvery, he had the pork and gammon, when we got home, around 4hrs later, he had horrendous sickness and diarrhoea, we was going away for the night the day after, and had to cancel, it was awful

The food was brilliant and so was the service, staff are lovely. I came with my gran who's bad in her feet, the manager Kara couldn't do enough to help her. Highly recommend.

Not only was the 8.99 for 2 courses excellent value for money , but the staff were happy and made us feel really welcome and gave us a very cheery farewell too Absolutely can not fault anything from this lunchtime Thank you for a wonderful visit 😊

Fantastic as always - Attention to detail 👌