Based on 741 opinions finded in 4 websites
Based on 741 opinions finded in 4 websites
Nº 468 in 951 in Wigan
Nº 74 of 128 Other cuisines in Wigan
Opinions
Friendly staff, reasonable prices
Susan Farrimond . 2024-10-30
MORE AT Google
Friendly staff. Good, hot coffee and nice millionaire shortbread.
al ñuttallapnutt . 2024-10-22
MORE AT Google
Spacious, great place, nice staff
Sarah Barnes . 2024-10-13
MORE AT Google
Costa Cofee is a friendly place to have a coffee or a snack when you feel hungry served by efficient,friendly,helpful professional staff
Anthony Bullough . 2024-09-03
MORE AT Google
my coffee cup was only half full, very disappointed
samantha . 2024-08-23
MORE AT Just Eat
Coffee and cake most Costa are the same, friendly staff
Vivien Quigley . 2024-08-07
MORE AT Google
I got a bubble frappe and it was amazing Hygiene 10/10
Sara McCarthy . 2024-07-27
MORE AT Google
Long queue. Staff busy. Could have done with extra pair of hands. It's a fair walk from car parks but near bus station.
Martine Cooper . 2024-06-10
MORE AT Google
Love to chill and have an English Breakfast tea in here but the food doesn't match the quality of the drinks. The muffins are quite dry at times and I personally find the 'Toasted sandwiches' a bit tasteless. Staff are always friendly and courteous and if you want a great tasting coffee, this is the place.
Paul G . 2024-05-17
MORE AT Google
Scruffy and filthy… coffee more expensive than the caffs in market etc
Steve [AtariCrypt] (AtariCrypt) . 2024-05-17
MORE AT Google
Shame on 2 staff members ask can I use the toilet thay sid to me you have to buy something I sid ok but I il buy after thay said no you have to bye 1st so upset me 14th May 2024
Sohail A . 2024-05-14
MORE AT Google
Everything just how it should be and lovely staff!
Just Roses . 2024-05-10
MORE AT Google
Clean, comfortable and lovely staff Daneille especially, I am usally a nervous order but she was so kind. I can confirm the new straws are more durable, I'll no longer need two for my drink.
Alex Smith . 2024-04-26
MORE AT Google
Excellent coffee and service. Really nice place to relax and have a hot drink. The person who served me was very friendly and polite
Michael L . 2024-03-22
MORE AT TripAdvisor
Brilliant coffee and nice service
Michael Lynch . 2024-03-22
MORE AT Google
Love the lemon buns and lemon drizzle cake. Hot chocolate was lovely
Krys Mayoh . 2024-02-04
MORE AT Google
I always enjoy the coffee from Costa
Rachel Conway . 2024-01-18
MORE AT Google
We received one drink instead of 2. The drink we received looked like it had been stepped on. The 2 brownies were soaking wet and we asked for the delivery to come round the back and it was left on the doorstep
Kallum . 2024-01-09
MORE AT Just Eat
Lovely staff and coffee is good
Anne Wright . 2023-12-21
MORE AT Google
Staff had amazing customer skills, went above and beyond x
Jay Christopher Bailey . 2023-12-06
MORE AT Google
Never even turned up yet says delivered rang the store and they said it’s sat there and not even been picked up!
Aimee . 2023-11-25
MORE AT Just Eat
It is always a warm place to eat and drink. With polite staff. I've never had a problem.
Rixis Davis . 2023-11-04
MORE AT Google
Great little Costa, plenty of seating and fast service
Janet Hull . 2023-11-02
MORE AT Google
This costa has to be the best in Leigh (and there's 3 of them here!!) The staff are all lovely, polite, and have fantastic customer service.
Lisa Ward . 2023-10-27
MORE AT Google
Food was missing and instead of calling they just attached a note to the bag blaming just eat. If I had known it was missing I would have ordered from somewhere else. Coffee was of course good though.
Abbie . 2023-10-22
MORE AT Just Eat
Staff are always friendly and helpful and the decaff coffee is pretty good too!
Leonora Chandler . 2023-10-20
MORE AT Google
For the second time in 2 days, the order was received missing items
Reece . 2023-10-15
MORE AT Just Eat
Veey busy place sometimes. They will deserve more staff.
Veronika Havla . 2023-10-13
MORE AT Google
Very busy staff still very helpful
paul gee . 2023-10-07
MORE AT Google
I ordered three hot chick Olathe drinks for my children to warm them up as they had been out in the rain. I received three chocolate COLD frappes my kids don’t drink cold coffee waste of money I’m very angry
Alan . 2023-09-30
MORE AT Just Eat
A nice place to spend an hour or two
Creambun Creambun . 2023-09-30
MORE AT Google
Always a lovely small cafe with choices of coffee you like.
Johnathan Pin . 2023-09-24
MORE AT Google
Thank you for the amazing and caring staff member. I needed some non-sweet drink and decided to try new tea. Being pregnant felt too hot. Asked to cool it down and receive the awesome service. Appreciate it a lot 🙏🏻
Tatjana Terentjeva . 2023-09-07
MORE AT Google
Very nice called for a coffee a d tea cake .was not disappointed
John Beckett . 2023-08-13
MORE AT Google
Just left this Costa and will not be returning. Worst service I have ever received at a Costa. Super slow service, seems like chatting with coworkers is more important. Very poor organisation of duties. Employees DO NOT pay attention to what is on the receipts prior to making coffee. I asked for an extra hot hazelnut latte. If I didn’t mention that it’s a hazelnut to the lady making my coffee I would have received just a latte. She just glanced over the receipt without acually reading it. Sadly I did not check if she made it extra hot as requested. I left the store realising the coffee is just warm and not hot. She missed 2 important requests: Hazelnut and extra hot. When you go to a coffee shop you are expecting to get a coffee just the way you like it. Not the case at this store You receive a basic coffee with any special requests ignored. On top of that service is super slow so it will be a wait. Will never visit this costa again
Gregory Ibrom . 2023-08-12
MORE AT Google
Best coffee around great staff lovely food excellent atmosphere as well nice meet friends here to
Christopher Whitelegge . 2023-07-26
MORE AT Google
Good food pleasant staff. Laid back atmosphere eat in or out under a glass roof for all year round perfection Clean and tidy store.
stephen broad . 2023-06-20
MORE AT Google
Have a bubble frappe. Nicest drink I have had for a long time. Loved it
Anne Parkinson . 2023-06-12
MORE AT Google
I'm a regular customer & have been for last 5 years. The food is good - I'm partial to ham & cheese toasties - service is always efficient, & the place has a nice atmosphere. Likewise it's always very clean, & the male loo is spotless.
Mike Doyle . 2023-05-29
MORE AT Google
Not bad. Still hilariously overpriced when u can go n buy a pack of lattes/choc sachets for under 3 quid at Asda and a packet of mr Kipling tarts for 2 quid whilst Costa charge like almost a fiver for 1 tart slightly bigger than 1 out of a packet, but me other half loves the place and she insisted on paying so......
Mark Walch . 2023-05-21
MORE AT Google
I love Costa always going into different stores , good staff and very clean
Margaret H . 2023-05-10
MORE AT Google
Cant fault it always nipping for a latte an cake
Ryan Morris . 2023-04-13
MORE AT Google
This is a busy Costa in the Spinning Jenny shopping mall. A good selection of food drinks and cakes served by a friendly team of Barista's.
Phil B (James) . 2023-04-10
MORE AT TripAdvisor
Excellent service Excellent staff
Ian Evans . 2023-03-31
MORE AT Google
Lovely relaxed place, great coffee and ooo thick toast! Good variety of seating, although i do prefer the armchair seating
Debbie Ashton-Scott . 2023-03-29
MORE AT Google
first time ive seen millionaire shortbread look so fresh in a costa. ( it was deicious. ) staff were friendly.toilets were clean.
Jennifer Oneill . 2023-03-24
MORE AT Google
Top service here in Leigh! Came here over three days on a course and the lady serving us remembered our coffee orders every time and provided it with a warm, friendly welcoming. Very impressive and greatly appreciated.
Emma Lloyd . 2023-03-22
MORE AT Google
Blows my mind why a coffee shop isn’t open earlier in the morning when people are on their way to work. You are situated right next to a bus stop with people constantly coming in and out.
J M . 2023-03-05
MORE AT Google
After a bus ride from Wigan I popped in for a light lunch. I had a very nice bacon roll and tea. Grand Arcade Wigan should learn from the Leigh branch.
Shelly LeFeuvre . 2023-01-20
MORE AT Google
This would make a perfect drama tv program. Appart from over priced for luke warm coffee. And waiting for your drink is worse than waiting for a mc donalds. A queuing system they can see you getting frustrated waiting 10 minutes + for your drink. Then the staff blatantly stare at you then start wisperimg in each others ears. Then look around and stare at you again. And continue to have there conversation on.
CRAZY REEDS . 2023-01-05
MORE AT Google
Someone the festive items are not as good as the usual food
Barry Kniveton . 2023-01-03
MORE AT Google
Thank you for the amazing toblerone hot chocolate today!
Chloe Anderton . 2022-12-21
MORE AT Google
Costa needs to seriously consider letting go some of their staff at this branch, disgusting treatment of customers that even involved a young man with brown hair chasing an elderly lady out of the shop. It’s disgusting, I hope he isn’t working there for much longer.
Jess . 2022-12-10
MORE AT TripAdvisor
Dark, dank atmosphere, and absolutely disgusting toilets. I spoke to a member of staff who brushed me away like I'd spat on her ( only asked her if there was a cleaner on duty as it smelled like dirty urinal in there, and floor was wet!). Didn't stay for the planned coffee and cake, as if the toilets are like that, how clean is the rest if the place? Mop bucket in clear view and right next to a table? Really?, Will never go in there again! Disgusting and flippant attitude sealed it for me!
PusscatBoots Peyton . 2022-12-08
MORE AT Google
New Christmas drinks out. Especially enjoy the choc orange hot chocolate
Fran C . 2022-12-01
MORE AT Google
Great meeting place, for chatting whilst enjoying a good coffee etc with family or friends
Jo Cavanagh . 2022-11-14
MORE AT Google
No complaints at all, but the only observation is that the quality of the coffee varies slightly at some outlets. Example at the Lowry there is a slight difference between Costa and Cuppa coffee. Both coffees were OK.
Harold Tudge . 2022-11-08
MORE AT Google
Was a bit busy, from being served and getting your drinks took a little while. Some of the staff where friendly whilst a few others didn't really acknowledge you. Normally friendly customer service but today it just didn't feel that way.
M K . 2022-10-29
MORE AT Google
Quite a lousy Costa. Week coffee more like coloured hot water had it replaced but no better. And for the price it should be great coffee there supposed to be Baristas. Online orders seem to take priority over customers waiting in line, shop is short staffed as tables are always minging and stacked with used trays you wipe you feet when leaving this store its that bad. The other Costas at the Parsonage are a world better even Next's Costa has more atmosphere than this place. One to avoid. If your desperate for a drink try in the market hall.
Janet Turton . 2022-10-28
MORE AT Google
Absolutely appalling service from a stroppy member of staff. I tried to break the ice by asking if she was having a bad morning and she pulled a face and nodded. A male member of staff talking openly in front of customers about an unhappy customer he'd served. Only the more senior batista came out with any credit. I returned in the afternoon and it was no better. Still a surly attitude, and within 2 seconds of saying I didnt want chocolate on my coffee, it was on there. Didnt ask for it to be remade in case she flipped. The least pleasant Costa experience I've ever had
Steven Pike . 2022-10-27
MORE AT Google
Nice drinks and cakes. I do like that they now do M & S food. I felt we waited longer than I would like to and I was unsure why as there seemed to be lots of staff at the counter.
Claire Daniels . 2022-10-23
MORE AT Google
Item missing. Only got three latte instead of the 4 I paid for
Christine . 2022-10-03
MORE AT Just Eat
The temperature was way too hot and apparently they weren't allowed to use air conditioning as a result the milk was off and I drank part of it before realising that it was curdled and turned to a porridge state and was unsightly and horrid. But this is a reflection of bad area management and not store management...
petrock eddy . 2022-09-08
MORE AT Google
Wrong items sent even tho a printed receipt was attached with correct items listed
Kerry . 2022-08-16
MORE AT Just Eat
Missing items AGAIN!!!!!!!!!!!!!!!! Always struggle to get a refund from justeat! Coffee is never hot!
miss . 2022-08-12
MORE AT Just Eat
Amazing coffe and buble mango frapee.
ola r . 2022-08-01
MORE AT Google
Just as you would expect from a Costa, friendly and patient staff and nice drinks. The tables and floors etc are kept clean.
EllieSmith . 2022-07-29
MORE AT Google
Excellent experience come back soon.
Barry . 2022-07-26
MORE AT Just Eat
Driver was lovely but food was barely warm along with coffee. The mac and cheese box was stood upwards rather than lay down in the bag so it all smushed to one end of the box and started leaking into the bag. There is also no option of ordering sauce for your sausage bap which is a little rubbish considering my order came to £30.
miss . 2022-07-20
MORE AT Just Eat
Ordered a large coffee and came half full
adam . 2022-07-02
MORE AT Just Eat
Clean and tidy with good coffee
David Brown . 2022-06-28
MORE AT Google
Nice and clean , very big service could be a bit quicker
wayne Stokes . 2022-06-10
MORE AT Google
No jam or cream with the scone as advertised - just the extra tub of cream that I paid extra for. £3:40 for a scone!!
Kathy . 2022-06-09
MORE AT Just Eat
Excellent service great coffee.
Barry . 2022-06-08
MORE AT Just Eat
Always a queue but otherwise great
Malcolm Rumsey . 2022-06-06
MORE AT Google
Brilliant especially for reliability and service.
Barry . 2022-05-24
MORE AT Just Eat
Cappuccino was nice. The tables and seating were too low for me.
daphne williams . 2022-05-22
MORE AT Google
Stayed for an hour while my car was having an MOT friendly staff
Qball717 . 2022-05-19
MORE AT Google
My toastie was freezing cold and my large coffee was Luke warm clearly it’s either being prepared to early or cold because the driver was late first time I’ve ordered from costa to disappointing really as a love costa and go all the time
Cheryl . 2022-05-07
MORE AT Just Eat
Very good experience enjoyed the snack and the muffins are to die for thanks.
barry . 2022-05-05
MORE AT Just Eat
Didnt like coffee there,but started going with a friend and now I quite like it
Angel R . 2022-04-27
MORE AT Google
Friendly staff. Lovely cafe and delicious food/drink. 😋
kelly higham . 2022-04-15
MORE AT Google
Not the staffs fault but slow tables were messy.. didn't enjoy .not enough staff . But the staff you had in I had no problem with ...
Elizabeth Holden . 2022-03-30
MORE AT Google
Worth a visit when in the spinning gate
Alan Oliver . 2022-03-30
MORE AT Google
First class clean and tidy food very nice well worth a visit.
alan stott . 2022-03-15
MORE AT Google
I love having a cappuccino in there.
Alan Hulstrom . 2022-03-01
MORE AT Google
Ordered White Hot Chocolate and Tiffin, needless to say once again they got the order wrong,,,,No tiffin and just warm milk for the drinks
Michael . 2022-01-23
MORE AT Just Eat
The outlet was obviously under staffed. We managed to find a table that wasn't piled up with dirty cups and plates, but the table was filthy. I had to go and ask one of the two members of staff for a cloth to clean the table. We are regular Costa Customers, but have never had such a bad experience. We will NEVER use the Leigh Spinning Jenny outlet again.
Tony Bradley . 2022-01-12
MORE AT Google
Only brought us drinks non of the others I’ve ordered….. when we phoned up they answered then just put the phone down Spent refunded money on Starbucks soooo much better
Emily . 2021-12-31
MORE AT Just Eat
Good place to chill very clean and tidy 👍
MF . 2021-12-30
MORE AT Google
Order was missing 1 item, this is the second time an item has been missing from my order
James . 2021-12-26
MORE AT Just Eat
I've repeatedly had items missing. Today I received a milk latte when I have a dairy intolerance, I ordered soya milk.
Christina . 2021-12-24
MORE AT Just Eat
Food arrived on time but more than half of my order was missing. Had to wait for refund and no option for them to send the missing items. I was not happy. Some of people felt like they couldn’t eat what we had got because they felt guilty in the people that did not receive their food.
Carrie . 2021-12-19
MORE AT Just Eat
Clean area. Staff weren't very friendly but worked efficiently with everyone's orders.
Hazel Jeanie . 2021-12-13
MORE AT Google
There is always something missing! I don't understand why have the option fo4 extras if you don't want to send them? Just to take money?
Charlotte . 2021-12-11
MORE AT Just Eat
I have recently discovered the almond hazelnut protein latte.... Lush...... I always go here when I do my weekly shop. It is always busy so it can take a few minutes to get served but it is definitely worth it
Nicola Nicholson . 2021-12-09
MORE AT Google
Lovely coffee! Clean and tidy with plenty of hand sanitiser.
J SW . 2021-12-05
MORE AT Google
Didn’t bring everything 2nd time that’s happened!
Louise . 2021-12-01
MORE AT Just Eat
Nice staff great coffee as usual nice clean coffee house.
Gerald Holden . 2021-11-25
MORE AT Google
Food was stone cold and there were no sausages on the pigs under blanket. Ripoff.
J . 2021-11-24
MORE AT Just Eat
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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At least Costa Coffee is one of the original businesses still, operating at the Grand Arcade. This is one place that we visit and have always been pleased with the coffee and service.