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4.1

Based on 698 opinions finded in 4 websites

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Nº 517 in 1264 in Lambeth

Nº 77 of 198 Other cuisines in Lambeth

CUSTOMERS TALK ABOUT DISHES WITH..paycakeoldsnackbeautifulchickencoolcheesecoffeebandsandwich

comment_iconOpinions

We had a great experience at Primo. We sat at the bar and the bartender-Denis- was super friendly. Drinks were delicious and strong! But he asked us is we wanted them that way and said he would adjust them if we didn’t like them. Great service!! Food was good! We enjoyed the croquettes, caesar salad and fish and chips. The fish was nice and crunchy. Overall great experience

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Adrianna Salazar . 2024-12-20

MORE AT Google

Cuando estábamos parando en el hotel, utilizamos el bar que era hermoso, una vez que habíamos superado la decepción de no ver las impresionantes vistas de las Cámaras del Parlamento como se muestra en el sitio web - esto cuesta £ 55 por persona por noche para ver. La mayoría del personal era extremadamente profesional, atendiéndonos rápidamente en la mesa y rellenando nuestros vasos. Una camarera decepcionó al equipo al final de la noche cuando vinimos a pagar por ser innecesariamente grosero, lo que es una pena cuando todos los demás estaban trabajando tan duro.

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N D . 2024-12-12

MORE AT TripAdvisor

“The staff was wonderful, and the food was absolutely amazing. The preparation was exceptional! A special mention to Hanan, who served us with such professionalism and kindness. He was so gentle and attentive, making our experience even better. We can’t wait to visit again. Thank you for the outstanding service!”

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Sbm Shubham . 2024-12-07

MORE AT Google

«El personal era maravilloso, y la comida era absolutamente increíble. La preparación fue excepcional! Una mención especial a Abdul Hanan, que nos sirvió con tanta profesionalidad y amabilidad. Él era tan amable y atento, haciendo nuestra experiencia aún mejor. No podemos esperar a visitar de nuevo. ¡Gracias por el excelente servicio!”

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Sbm S . 2024-12-07

MORE AT TripAdvisor

Maleeha provided the utmost service! Thank you!

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Cheryl Abbas . 2024-11-22

MORE AT Google

Las mesas / sillas podrían haberse limpiado mejor. Las bebidas eran buenas. En general, el ambiente era agradable para ser un bar dentro del hotel.

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SCOB . 2024-11-07

MORE AT TripAdvisor

La comida estaba impecable y el personal era muy servicial y amable. Servicio muy rápido y bebidas increíbles. Sin duda recomendaría.

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Ikshaan . 2024-10-01

MORE AT TripAdvisor

Denis era super atento e informativo! También divertido y amable! Recomiendo encarecidamente este lugar y no se olvide de pedir denis!

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Paul C . 2024-09-24

MORE AT TripAdvisor

Nice little bar on the second floor of the Park Plaza Westminster. Great service and good drinks. Nice spot to unwind after a day on the town. It turns into the breakfast buffet come morning.

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C Bas . 2024-08-25

MORE AT Google

NOTE: The bar is NOT open AFTER 11pm for non-guests. Kids are apparently allowed (per a call I made). They have two guards who don’t let you pass unless you have a guest card. Made for a fairly unpleasant experience to be questioned and refused at the door when we had called ahead to ensure we can have a late night bite after a long day out. One did attempt to recommend a “chicken shop” nearby as an alternative. I recommend they keep their Google page up to date for a better experience for their patrons.

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Nikhi J . 2024-08-06

MORE AT Google

This place is a disaster. I went to front desk at the hotel where Primo Bar is located asking where I could get coffee (aside from my room where I could make it myself) and was told Primo could serve hot beverages to go. My wife ordered 2 americanos. They came in a tiny cup, black coffee. She asked for lids/milk/sugar - was met with attitude from a small white male as if she was asking for the world. She called me about it so I went downstairs to speak to the manager who was like okay so what do you need then. Not apologetic in the least. Lacks customer service FOR SURE. I see where his employees get around with that same attitude with no reprecussions. So I said well I'd like the things required to make a coffee. If I wanted black coffee I would have done that in my room upstairs for free vs 13 GBP. He had someone bring milk in a porcelain milk holder. Can I bring it up? Nope. These people lack the most common sense. I hope Park plaza reconsiders keeping them in their building.

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Jasmine A. . 2024-06-06

MORE AT Google

We decided to pop into a cozy spot for a late afternoon snack, and Primo Bar caught our eye in our hotel. Despite the time of day, the atmosphere was relaxed and inviting, with just the right amount of buzz to create a pleasant ambiance. Our server was an absolute delight to chat with, adding to the enjoyable experience. Opting for the Asian platter for two seemed like the perfect choice, offering a tantalizing selection of flavours to satisfy our cravings. From the mini chicken and beef satay to the crispy duck spring rolls and prawn tempura, each bite was a burst of deliciousness. The accompanying sweet chilli and peanut sauces added an extra layer of flavour, perfectly complementing the savoury dishes.

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amanda5805 . 2024-04-24

MORE AT TripAdvisor

Excellent cocktails and service.

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Younes Henni . 2024-04-13

MORE AT Google

Recomendable. Pedi un tall Blood orange negroni, bueno, pizza buena. Ambiente buena. Poco personal, pero Rápido. 👍!!

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Daniel . 2024-04-08

MORE AT TripAdvisor

Beautiful venue in a great location. The staff is very accommodating and friendly. We had a lovely time with friends and enjoyed the live music!

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Maggie & Alex . 2024-03-30

MORE AT Google

Been at hotel for a week and frequently visit Primo, professional and welcoming team - thanks to Plamen, Mery, Liviu, Carlos, Noel, Mattia, Claudiu, Audrey, Massimo, Denis and Valentinos for always making me feel I am at home ! Look forward to coming back soon !

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Dave D . 2024-02-08

MORE AT TripAdvisor

Primo is basically the Park Plaza Hotel's lobby bar. It's a vast area, impersonal and uninviting. It charges stupid prices for most drinks, most especially cocktails and, if you are a beer drinker and have a taste for what Britain does best, there's no Cask Ale on offer. Avoid.

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chrisU23OOWS . 2024-02-06

MORE AT TripAdvisor

I just ate the over priced Thai green curry which is served with basmati rice. Very bland, the chicken not even marinaded more like boiled chicken added to some kind of sauce. Very disappointed

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Tim . 2024-01-24

MORE AT Google

We came several evenings during our stay at Park Plaza, and found the cocktails excellent! Smiling and friendly welcome. Clean but still warm setting. We will come back!

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Célana . 2024-01-01

MORE AT Google

Amazing food selection, drinks were so reasonably priced for area and staff we’re very attentive

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Donna Holmes . 2023-12-02

MORE AT Google

Decided to use the Primo bar as a meeting place for pre-lunch cocktails. I tried to ask a passing waitress, the only one I could see there, if we should go up to the bar instead, which was about 5 deep at this time, but she rushed passed, as I said "excuse me please" giving an abrupt word, which I didn't hear. Looking at the unsmiling faced guests around us we decided this was not a good place to start our birthday lunch and left. What a shame, The Park Plaza let us down again.

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Denise B . 2023-11-24

MORE AT TripAdvisor

Fun place to visit and great cocktails

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Ele F . 2023-06-28

MORE AT Google

Our server Hibbu was wonderful! After traveling all day it’s great to just take a minute and have a drink. Server makes it a fun stop in

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Christina Hannan . 2023-06-19

MORE AT Google

We stayed at The Park Plaza for our wedding anniversary. We visited the primo bar . Habib our sever was very nice and very kind. He helped us with the food after hours . Overall it is a nice atmosphere . Ask for Habib , highly recommend him as your server.

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Dieuvena V . 2023-05-23

MORE AT TripAdvisor

I recently stayed at the Park Plaza Westminster Bridge, London, and ordered drinks and dinner at the Primo lounge within the hotel. It is a very nice atmosphere and our waiter, Cenk, was so attentive and accommodating. The food was very good, hot, and a good value. I very much appreciated his hospitality as well as all the staff’s efforts to make our stay a memorable experience.

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Shirley N . 2023-05-20

MORE AT TripAdvisor

A hotel méretéhez képest kevés az ülőhely . A pizza nagyon finom, viszont a Nacho nem jött be .

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Szabó Zsolt . 2023-04-08

MORE AT Google

If you like live music by talented musicians and a good vibe, then Primo is the place to go! It serves good drinks but food can be better. Though it offer a very good variety to choose from but the quality has room for improvement. It enjoys a great location at Park Plaza Westminster Bridge Road. The ambience and the vibe of great live music covers for its shortcomings very nicely!

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Jatin006 . 2023-04-05

MORE AT TripAdvisor

Good place, good music and excellent service !!!

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Fernando Moya . 2023-03-05

MORE AT Google

After a day of tours and you just want to go back to the hotel, Primo Bar is an easy place to dine for good food and drinks.

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SongbirdAtl . 2023-02-01

MORE AT TripAdvisor

This is my husband and me first time coming to this restaurant definitely will recommend. The waitress was so lovely and very welcoming thank you Gessica for your help. Will see you soon because I will definitely be back.

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Narimane Rebhaoui . 2022-12-21

MORE AT Google

Very nice atmosphere with lovely relaxing music. All staff members are very attentive to guests and visitors. The place is very clean which is very important. Especially I would like to mention Oxana she went above and beyond. From the beginning, she greeted us upon arrival with a warm and beautiful smile and looked after us all evening. Many Thanks, we will definitely come back soon.

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ziyo ziyo . 2022-12-13

MORE AT Google

Nice place to relax have a drink or some quite decent food or meal. Very helpful and attentive staff. One really feels welcome and appreciated.

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Marcel Scholte . 2022-10-31

MORE AT Google

Friendly and pleasant welcome. Food not overly expensive.

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Rob Welham . 2022-10-25

MORE AT Google

Helpful staff and nice food. Would recommend it if you are around

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Veronica Nistor . 2022-10-04

MORE AT Google

It was so unbearably hot in London. Not earth-shattering news, I know, but my husband and I were spending the first day of our vacation walking along the Thames like panting bloodhounds. When we were coming off Westminster Bridge to get back to Southwark, I noticed the Park Plaza Hotel ahead of us. I was thinking, "Surely they must have something to wet our whistles in the midst of hell on earth." So we passed by all the Wimbledon paraphernalia and found this tony-looking lounge. Truth be told, it wasn't really our vibe. We're not all that sophisticated, and since Primo is actually a nightclub with live music shows, it was empty at 4PM. However, the bar is open 24/7, and the cocktail menu was gratefully quite robust. We clearly found our nirvana, at least for the next hour or so. My husband ordered the £13.50 Pina Gin Zing, quite an exotic mix of Beefeater 24 gin, pineapple purée, and green sencha tea. It was pretty tasty with the zing most accurately described. I went low voltage with the £11.50 Japanese Pimms which added midori, tonic, and dried citrus fruits to the mellow Pimms. It was a masterstroke really as it lent some of my motherland to one of my favorite refreshing cocktails. Honestly, the experience was so relaxing that we were thinking we could maybe avoid facing the late afternoon heat. But alas, hotel guests were starting to fill the lounge. It was nice while it lasted.

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Ed_Uyeshima . 2022-10-03

MORE AT TripAdvisor

Not the best cocktails for value, but it is a good place to chat with colleagues after work.

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Rick Mak . 2022-09-13

MORE AT Google

Closed unless you have a card after a certain time

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Matt Twomey . 2022-06-14

MORE AT Google

Catalina is my absolute favourite server that the Primo Bar/Park Plaza Westminster Bridge. Lovely, lovely Catalina

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jenienej2022 . 2022-05-29

MORE AT TripAdvisor

Me and my father visited Primo Bar daily during our stay at the Park Plaza Westminster bridge hotel Great staff and food Cristina and the others made our visits extra nice during all our visits

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Theodor S . 2022-05-11

MORE AT TripAdvisor

Good place with good food and drinks.

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Kamal Ibra . 2022-02-23

MORE AT Google

Staff were SO helpful, friendly and service was quick. Visited the bar 2 of 3 nights that I stayed at Park Plaza. We loved how chilled out and comfy it was and the table service was great too! Drinks were lovely, and it was great we could bring our drinks to our room, which was nice after a long day out.

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Dee B . 2021-12-13

MORE AT Google

Great staff and good service but furniture is my pet hate - too low to sit on comfortably. We had a couple of good hours there, but no TV, no sports, no news etc. etc.

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malcolmg65 . 2021-10-17

MORE AT TripAdvisor

Having visited here, whilst a patron of the attached hotel, with my other half I can wholeheartedly say I'm underwhelmed and unimpressed. To start, we went late, assuming the bar was 24hours as there is 24/7 bar room service. This was a mistake on our behalf as the bar itself closes (relatively early) and the room service is a hugely reduced menu. However the first words out of the "host's" mouth were "we are closing in 15 minutes so you can have one drink" Which itself may not be seen as improper, however, we were not greeted, not welcomed, not even hello'd. The first thing that was said was that we were limited to one drink and the bar closes soon. Maybe I'm being precious here, but this immediately left a bad taste in my mouth. The next thing was we were shown to the closest table to the door, right next to a larger table whom were clearly well into a good night of drinking (which is great, and I hope they had a lovely night unlike ourselves) but as anyone in the trade should know, couples shouldn't be sat right next to larger parties. Not only this, but the table they tried to sit us on, was directly in the middle of the Hotel's lobby and the bar. The kind of table you give someone (whilst everything is empty) to remind them where the door is. When I questioned if there was another, more suitable table (There were. Many.) I was told "okay" and the genial just walked off. So we found our own table. Next we had just sat down and got comfy, picked up two menus, to be immediately greeted with "what can I get you". Now this part I wasn't even annoyed at, at that exact moment, they had let us know we could only have one and there was an immediate desire to shut the bar. However I wasn't even halfway through their extensive menu, and we felt heavily rushed. When I asked for another single minute, half expecting at this point to have him stand there and wait, he huffed audibly and announced that when I was ready to order he would also drop the bill to be paid immediately. Again, although entirely rude and unnecessary, we were prepared to be put through a fast track line to allow them to finish their shifts. A few minutes later after trying to catch attention of a few people to allow them to take our order, someone finally begrudgingly came over to take it. Our drinks and bill were raced over to us along with a card machine. No surprise, as London, there was added service charge. 25% of our small bill. I contemplated refusing it, however I knew the bartenders were working hard to make good cocktails and I had no qualms with them, I left it as it was. Then comes the 2 moments that pushed a few bad service choices into just a abysmal experience. After being told all of this, and reminded that the bar was closed after our drinks were made. I watched as the same genial/server ordered more drinks for tables sat near the bar. And THEN watched in amazement as the host allows a new couple in, seats them (in good seats) get them menus, attend to them and, when their drinks were taken over, I saw no evidence of a bill taken alongside it. I know the server saw the look in my face and from that point refused to make eye-contact with me again. We then caught someones attention and asked if we could just take our drinks to our room and left. Feeling very bitter about the entire experience. And certainly not how we expected to be treated whilst spending near £200 a night to be there. However on that note, I have to say the Park Plaza, the staff, the room and the food, were utterly excellent. And could not fault a second of any of my experience there.

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274liamj . 2021-09-03

MORE AT TripAdvisor

Came here for a quick snack whilst staying at the hotel. Food was well presented and tasty. Certainly worth a visit if in the vicinity.

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daveinkent44 . 2021-09-01

MORE AT TripAdvisor

I went there last Tuesday with my best friend- they provided us a really good food and drinks, friendly and nice service. I loved the experience and for sure I will be back! :)

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renatamotti . 2021-07-09

MORE AT TripAdvisor

Excellent food as always.Staff couldn't be nicer.Really worth the visit.Highly recommended.Really worth the visit.

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markkE3539JW . 2020-12-07

MORE AT TripAdvisor

J ai apprécié l ambiance chic et feutré de ce bar , nous étions avec mes nouveaux collégues et nous avions passé une belle soirée , la carte des cocktails était juste magnifique , le staff avait été adorable et les cocktails méritent largement un 5/5

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SSeaandbeach . 2020-11-07

MORE AT TripAdvisor

Konrad was trimly amazing. He paid great attention to detail and really looked after all our family needs. The hotel is 4 star but Konrad is 5 Starr +++++ We will be back again due to his fantastic service. Vernon Family

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vinnyvernon . 2020-10-29

MORE AT TripAdvisor

Bhí meas agam riamh ar na buffets mar tá gach rud ar toil, bhí sé an-mhaith, maisiú álainn agus seirbhís thapa, idirlíon maith freisin

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the-rabbit7 . 2020-10-09

MORE AT TripAdvisor

Fantastic staff member remembers my order from the breakfast morning before and Robert g was fantastic very professional they all weren

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Ginette P . 2020-07-10

MORE AT TripAdvisor

Webcamera for drinks and had some food. Amazing atmosphere and ambiance. Nice lounge chairs and tables. Lots of drinks to choose from and great cocktails,

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Nurt . 2020-02-27

MORE AT OpenTable

The service here is so poor. The waitress was extremely rude and rather indifferent, I asked her for an additional menu since she gave us one to share between 3 people and she shrugged her shoulders like I had asked for something extraordinary. The prices are over priced for the quality, a poor quality bottle of Prosecco is £40, and despite getting two bottles they kept trying to rush us out. It was very rude. On top of this they expect you to pay service charge for their rather low quality service ! <br /><br />I don’t think we will be coming here again.

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OpenTable Diner . 2020-02-27

MORE AT OpenTable

Decor is nice. More of a transient bar for travellers at the hotel. Great drinks. Service was slow and painful in explaining multiple times. Food didn&#039;t look great. No live music witnesses the main reason for coming.

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HkP9 . 2020-02-26

MORE AT OpenTable

Reservé con casi una semana de anticipación para el Día de San Valentín para bebidas y música en vivo. El día, me dijeron que no había música en vivo, ya que la mitad del bar estaba cerrado por renovaciones, lo cual no estaba indicado en su sitio web ni en OpenTable, donde tomaron reservas. Me dijeron que supuestamente me habían llamado y no habían recibido respuesta, aunque no recibí llamadas ese día, como lo demuestra mi registro de llamadas. Pregunté por qué no me enviaron un correo electrónico y me dijeron que no tenían mi correo electrónico, a pesar de recibir mi reserva de OpenTable, donde un correo electrónico es claramente necesario para hacer una reserva.En resumen, una completa pérdida de tiempo y un día especial perdido. Lugar horriblemente desorganizado que ni siquiera tiene la decencia de escribir que su única atracción no está disponible por un período prolongado de tiempo, y mucho menos un día especial.

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Ilyas K . 2020-02-14

MORE AT TripAdvisor

El 08/02/2020 habíamos reservado para 5 personas a las 8. 30 para mi cumpleaños. y cuando llegué le pregunté al gerente que podría quedarse con mi pastel hasta que lo pida? ella respondió porque en el momento de la reserva no mencionaste que tienes pastel, no podemos excepto. y tampoco tenemos suficiente espacio. así que guardé el pastel toda la noche incluso ella me informó que cobrarán por alguien que traiga pastel y también tienen que firmar la deflación.

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943sinak . 2020-02-10

MORE AT TripAdvisor

Great for a drink and bite to eat. Love music is great!

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William Dorrington . 2020-02-09

MORE AT Google

I had resivation for 8.30pm on 08/02/2020 For my birthday for five people I arrived early and I had my cake with me I asked the manager to leave the cake with them she informed me ,because I wasn't mentioned over the phone the time of booking so she can't except it.so she was informed me that they don't have space to keep my cake I end up to kept my cake on my table .

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Sina Kabar . 2020-02-08

MORE AT Google

I spent a fun evening here and received friendly service from very attentive and helpful barstaff. A very cool bar & music venue with a compact stage/live area - good sounding PA not excessively loud in front of a comfortable seating area. Relaxing chilled environment to visit & unwind after a busy day. Open late. Easy access to plug sockets to charge a phone was handy.

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John Robinson . 2020-01-29

MORE AT Google

Absolutely loved it here as always! Not loud, attentive personnel, amazing food, service and cocktails - will go again!

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DebbieS . 2020-01-18

MORE AT OpenTable

Oh my goodness.... I love this bar BUT the entertainment has gone DOWN it was like being at Butlins. Please have Jazz or Pianist. It would be more fitting.

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OpenTable Diner . 2020-01-17

MORE AT OpenTable

We were a group of 12 who came for a coffee and catch up. I had booked on OpenTable. When we arrived, the staff did not seem interested in greeting us and I had to find a waiter who seemed irritated. I explained I had booked and he eventually found my name but then said the table was for 2 people. I showed him my booking and he agreed to seat us. It took a while to get enough &#039;pouf&#039; stools together to make a big enough grouping and then half of us were perched quite uncomfortably. The drinks came in twos and threes and it took half an hour before everyone had a coffee. The drinks were not hot and were fairly expensive for a small cup of luke warm coffee. The atmosphere was OK and, once we were seated and had drinks, we were able to have a good catch up as planned. We wouldn&#039;t book to come back, but perhaps the staff would prefer we didn&#039;t anyway - it did feel like we were quite an irritation for them, despite the bar area being pretty quiet on a Wednesday lunchtime.

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Kate . 2020-01-08

MORE AT OpenTable

Expensive soft drinks (£5 for a lime and soda) and service added when served from the bar 😠

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Dave Crabbe . 2020-01-04

MORE AT Google

Comprehensive spirit menu. Great list of cocktails which are available and the prices were just about right. Snack menu was perfect and catered for all. Great way to spend the afternoon when waiting for our room to become available.

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ChristyH1988 . 2019-12-27

MORE AT TripAdvisor

A very chilled bar with great music. I only had one cocktail which was a bit overpriced considering it wasn&#039;t very big and had no kick at all. But the wine list, whilst not that long, covers most different wallet sizes. Been twice. First time we had the Asian sharing platter. Not good value for money as there wasn&#039;t very much to share and it was like something I could have bought in a packet at Iceland. The second time the Club Sandwich was very good and more than enough for two people. In summay, nice atmosphere, quality musicians, seating comfortably apart so no overcrowding. Recommend wine and a sandwich as opposed to the expensive cocktail and sharing platter alternative.

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Guindi . 2019-12-26

MORE AT OpenTable

We visited the bar today as non residents of the hotel, food was nice , but the staff was just rude ,probably because we were not staying in the Hotel, if that’s hotel policy then don’t let anyone in who is not staying in the Hotel, very bad for such a class Hotel

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Man6575 . 2019-12-22

MORE AT TripAdvisor

Excellent service, super friendly staff

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Ryan Gazader . 2019-12-15

MORE AT Google

Highly recommended for a great night out. Live performers were great. Service exeptional. Not my first time but our group love the place.

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Yuji . 2019-12-14

MORE AT OpenTable

Nice venue for live music, drinks and a light bite. We have had several extended stays at this hotel and are quite impressed at the high quality of the music talent and variety at Primo. Go into the smaller back room where the performers are ,rather than hanging in the larger front rooms with the noisy groups and families.

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332jenl . 2019-12-10

MORE AT TripAdvisor

its write up was not what it was... a dull hotel reception bar... poor ambience<br /><br />we left immediately

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HUGHC . 2019-11-26

MORE AT OpenTable

We felt the evening was a special one. Lovely ambiance, good food and reasonably priced drinks. The group were very talented which added to the whole experience

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ClaireP . 2019-11-23

MORE AT OpenTable

Fab place to spend a Saturday night! Great singer, good table service and friendly vibe!

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RobertF . 2019-11-16

MORE AT OpenTable

The best part obviously was the singer. Primo Bar’s area is very cozy and nice. Comfy seats, olive that we ordered we’re not good. The asian waitress that served us seemed annoyed, unwelcoming and cold. Sometimes she would ignore guests by walking past them. At one point 6-7 irish men joined the bar by ruining the atmosphere (we felt like in a pub). We weren’t the only ones who felt annoyed by them. Shame that nothing was done about it since obviously they ruined one hour of pleasure listening to the singer. Overall, would come back for the music and ambience, but some improvements can be easily implemented.

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IB111 . 2019-11-16

MORE AT OpenTable

We were refused a table that we wanted as it was reserved<br />Nobody sat there at all while we were there.<br />Had to ask for salt and pepper<br />No atmosphere<br />Will stay at the hotel again<br />But Go out for dinner

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MargaretF . 2019-11-07

MORE AT OpenTable

The drinks are quite expensive. <br />The band (MK and The Misters) were excellent; worth it for the music.

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NDvvvvv . 2019-10-26

MORE AT OpenTable

I go every so often to listen to live music...k love this place so I recommend it

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Eve Sis . 2019-09-27

MORE AT Google

It was a delightful evening, the live band of the evening suited the atmosphere and the service was at very high standard. Would highly recommend to anyone who is looking for a romantic getaway.

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EnricoT . 2019-09-27

MORE AT OpenTable

We called for food and a glass of wine. Service was swift and pleasant and the prices not over the top. The menu was varied and the food faultless.

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PCliveR . 2019-09-13

MORE AT TripAdvisor

We ate at the bar, and ordered room service as well, and all were very good, great food, good drinks!

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pathollett . 2019-09-02

MORE AT TripAdvisor

I booked a stay in the hotel for my partner and I for this 30th birthday. Best decision I ever made. Even with or without london eye view the rooms are incredible, staff from the bar and restaurant are incredible! We really enjoy our stay here especially the breakfast, lunch or just for dinner or just mid night snacks are do die for! Thanks chef!!!!!

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OpenTable Diner . 2019-08-29

MORE AT OpenTable

My daughter and I had the Paw Patrol afternoon tea. Amazing service and really lovely set up. Shame it is only temporary as it would be nice to see it as a regular event.

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ckim32 . 2019-08-26

MORE AT OpenTable

We went for paw patrol afternoon tea. It was average. Quite a soulless bar, but nice staff. Might be more ambient in the evening.

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Krispycat . 2019-08-26

MORE AT OpenTable

We attended the paw patrol afternoon tea and had a great time

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Satpal27 . 2019-08-26

MORE AT OpenTable

We went for the Paw Patrol afternoon tea and it was fantastic! Great value for money and they really looked after the kids. Thank you.

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BethC . 2019-08-25

MORE AT OpenTable

Nice bar with good atmosphere for live music. <br />Food service was an absolute disgrace! Ordered G&amp;T with slimline tonic! What is lemon tonic asked the waiter!!! <br />Ordered sharing platter. After 30 minutes, we had to ask for food again. Apologies offered and given a free bowl of olives! Hmmm! Food arrived 40 minutes from original order being taken. The food was great, very tasty and fresh! Ordered 2 Jack D’s and coke for night cap! Only one arrived ?? Head barman spotted our frustration, came and apologised and explained the staff were new, foreign and under training! I think they need more! He did reduce the bill slightly and offered to take off the included 10% service charge, but it was still added st the till !!!!<br />Pity as the live music was very good, Mandy and the Mood Swings! Very good! They were main reason for staying until the end. <br />Doubt if we’ll be back

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DavidB . 2019-08-23

MORE AT OpenTable

The Paw patrol experience was a let down, it looked nothing like the pictures &amp; wasn’t a child friendly environment. We expected a room not the actual bar where we could hear business meetings. It’s took 5 members of staff to finally direct us as no one had a clue about this. And when we were taken to our seats nothing was said apart from please be seated &amp; we just sat &amp; waited for the rack to be delivered. A place mat &amp; edible stickers is what I could’ve done at home, you advertised scones there were none just muffins &amp; has any of the staff tried the layered jelly? It was so sour &amp; other parents were all in agreement. Also there were fruit flies hovering around spent my time flapping them away &amp; this is inside! It’s all laced with sugar but no drinks were provided &amp; had to be bought separately. Luckily enough my son is a bit young to remember this disappointment unlike the other family who were evidently upset &amp; left most of of their food untouched. Had you set this up like the paw patrol play room then that would’ve been the experience but this had no atmosphere what’s so ever &amp; I feel I wasted my money on this

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SamanthaC . 2019-08-23

MORE AT OpenTable

Arrived for vacation along with a tour of London and the surrounding areas. After a long couple days had dinner at Primo Bar at the Park Plaza Westminster not once but twice. Truly was exceptional. You can only make one first impression and Lumi our waitress and server was fantastic. Not only was she accommodating she was professional and honestly made us feel warm and welcome. Her dinner recommendations were spot on and she honestly made us feel at home. The food was excellent and only the service was better.Lumi was brilliant! Sign her up. Thoroughly enjoyed.

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spookyexpress . 2019-08-01

MORE AT TripAdvisor

Abriré diciendo que no soy un "revisor" habitual, por lo que se necesita algo para mover mi aguja a la acción, pero de vez en cuando necesitamos tomar unos minutos para alejarnos de nuestros círculos ocupados para reconocer a las personas que están haciendo las pequeñas cosas para sobresalir en su trabajo. Éste es uno de esos momentos.Durante un viaje de negocios al Reino Unido desde los EE. UU., He tenido el placer de vivir una gran experiencia en el Park Plaza Hotel Westminster Bridge. Desde el personal de check-in del hotel hasta el personal de la puerta que ofrece cálidos saludos con una sonrisa y luego al personal de los restaurantes / bares del hotel, ha dejado a este viajero con nada más que sentimientos positivos sobre Londres y este hotel en particular.Como parte de mi experiencia, quería hacer una nota especial de Lumi en el restaurante Primo, ya que no solo tuve un gran servicio de ella como mi servidor durante días consecutivos, sino que también observé cómo se dirigió a otros clientes al salir constantemente de su camino. para explicar el menú, mesas claras y limpias, y saludar a la gente con una sonrisa, incluso si ella no los tenía en su sección.Dado que he estado en la industria hotelera durante varias décadas, desarrollas un ojo capacitado para observar las acciones del personal de servicio, incluso cuando no estás tratando de criticar y simplemente quieres relajarte como cliente, por lo que Lumi causó impresión en yo como un observador casual que no tiene nada que ganar al proporcionar esta crítica positiva.Lumi no me conoce y es poco probable que la vuelva a tener como servidor; sin embargo, al final, si ve y experimenta la excelencia de personas que demuestran que se preocupan por cuidar a las personas y hacer su trabajo correctamente, tal vez todos deberíamos tomarnos el tiempo para reconocer esto con tanta frecuencia como cuando nos sentimos incitados a quejarnos si algo no era exactamente como lo queríamos.Pido disculpas por la larga revisión, pero gracias a Londres, al personal de Park Plaza Westminster Bridge y a Lumi por brindarle a este "Yank" una gran experiencia y espero con ansias la próxima vez. . . . ¡Aclamaciones!

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RobEagle721 . 2019-07-31

MORE AT TripAdvisor

Estas personas fueron increíbles. Muy solícito. Necesitaba algo de comida bastante rápido antes de acostarme, pero no quería quedarme un viernes por la noche, así que me dieron el sándwich Club para llevar. Incluso me dieron algunas galletas para que pudiera tomar mi medicamento mientras esperaba. El servicio fue asombroso. El sandwich estaba bien. No es el mejor pero nutritivo.

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oopsydaisey . 2019-07-31

MORE AT TripAdvisor

We had a brilliant evening. We were only going to stay for a drink but we loved the acoustic duo - Niixo or Nicoletto they were so talented and he was an amazing singer so we stayed until late! We enjoyed trying the different sharing platters too - a great night!

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SarahB . 2019-07-30

MORE AT OpenTable

Este bar es grande, cómodo y en un anexo (aunque puedes estar donde sea que te sientes) hay música en vivo a las 9 pm cada noche. El tributo a Sinatra fue especialmente bueno, ¡podría haber sido el propio Buble! El personal fue atento y se aseguró de que tomaras una copa cuando quisieras, pero no te molestaban constantemente. Buena elección de cervezas de barril también.

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Tony E . 2019-07-25

MORE AT TripAdvisor

Wonderful environment. We had a fantastic evening and we were looked after so professionally by Alex making our Birthday treat so very special. <br />After so many years of visiting, the Primo has maintained its service, Entertainment a style. The whole Experiance is one I would recommend to anyone.<br />Alex thanks again.

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AntonioI . 2019-07-19

MORE AT OpenTable

Very nice, good music, tasteful food and good drinks.

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OpenTable Diner . 2019-06-19

MORE AT OpenTable

Great ambiance on a Monday night with live music. Very attentive staff and the nicest whisky sour my husband has ever had!

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SueV . 2019-06-17

MORE AT OpenTable

Na aankomst in Park Plaza rammelt de maag. Inmiddels 9 uur 's avonds en nog geen eten gehad. Dan is Primo goede bar om een heerlijke burger weg te werken. Tafeltje, laptop erop, prima biertje erbij.

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959RobD . 2019-05-30

MORE AT TripAdvisor

Amazing place to watch live performance for all kind of genre

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One Touch . 2019-05-30

MORE AT Google

This is surprisingly nice for a hotel bar. They have live music that was very good. The service is fast and friendly. We just had drinks and nachos but they were quite tasty. Prices decent considering London and in a hotel.

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CARIBBEAN757 . 2019-05-29

MORE AT TripAdvisor

The bar is beautiful, with stylish furniture and nicely laid out. The drinks were great and the chairs comfortable. The only slight negative is that despite booking a space for 5pm, no one came to take our orders once seated, despite been told we’d have a waiter. In the end, we waited 20mins and then asked to be served, which was a bit of a let down. Overall though, staff were friendly, and it’s a cool venue.

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SuzieW . 2019-05-18

MORE AT OpenTable

Great cocktails and atmosphere, and the live band were fantastic. Not overpowering.<br /><br />Prices were a little steep but not excessively so.<br /><br />The service was excellent so I don&#039;t object to the service charge being included in the bill, but 12.5% is rather high.

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HarryF . 2019-05-18

MORE AT OpenTable

We visited Primo Bar a number of times over three days.

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Bridstow . 2019-05-08

MORE AT TripAdvisor

scoperto grazie alle recensioni e veramente ottimo x una serata romantica,ottima musica dal vivo con possibilità di mangiare e bere qualcosa, rilassandosi dopo tanto camminare cosa dire di più veramente una piacevole sorpresa

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CarloC89 . 2019-05-06

MORE AT TripAdvisor

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