Prime Steak & Grill in St Albans

Great atmosphere, food, and service.

Fantastic quality food and service was excellent, will certainly return.

Upon arrival, we were greeted by a reluctant host that would have rather turned us away than look twice for our name on the list. Fortunately, a friendlier waiter found us with no problem. Perhaps we didn’t look the part? The wait staff was perfectly attentive and professional unlike their colleague. The steak was far from prime and took quite a bit of effort to chew. As much of a shame as it was, it required a sauce. Had it been a succulent and tender cut, I may have let the initial reception slide. Would not recommend to anyone who knows steak, but if you’re into pseudo-posh locations with sub-prime steak, you’ll be in hog heaven.

Prime Steak and Grill is my favourite steakhouse. I enjoyed the Mid Week Steak Out with my friends this evening which is a complete bargain. I upgraded my steak for a ribeye which was cooked to perfection. With the offer you also get a glass of wine and unlimited fries. As always I have to end the night with something sweet and had the chocolate brownie to share which was extremely satisfying. Regardless of the offer or not, Prime Steak and Grill is my go to steakhouse and I highly recommend.

love everything. fries are proper american style and the steak wasn’t overcooked. The waiter who looked like pep guardiola was great too.

Luke was the best server! Knew loads about the wine and was patient with our requests and queries. Made us laugh loads. Food and wine were fantastic, I only knock a star off because the mac and cheese side was a bit plain, needed a bit of seasoning or breadcrumbs, plus I wish they had some shorts for post dinner drinks such as limoncello etc, not just the cocktails and coffee, this would give more of an option for something less heavy. Everything else was great. Very smooth soft sell when he recommended a starter to fill time "whilst my blue steak rested" 😂 Complimentary cheese scones!!!!!!!! Yum. Lovely coffee too. Gave my friend a complimentary dessert when I put a booking note re her birthday and the service was prompt despite being busy in the restaurant. Really great night.

Always a great meal and atmosphere in prime St Albans

We had a lovely meal last night, Luke was a great help

The food was good and service was attentive but the evening was slightly spoiled when the bill was thrown at us with "we need the table" shortly after we'd been served our after dinner drinks. A little pre warning would have been appreciated. Would recommend for a quick bite but not if you plan on enjoying an evening out.

It was a surprise to come across a Steak house also catering for pescatarian, vegetarian and vegan and not to forget amazing desserts. The waiter was extremely hospitable, service on point and food was delicious. Lunch menus are great value. When inside, it easily feels like being in high end, fine dining somewhere in London. Will be going back, hoping they have menu rotation.

Disappointing experience. We complained about the size of the King Prawn Bao Bun starter (2 tiny prawns). We were told by the manager that the king prawns was another dish and not this one. We showed him the menu to highlight this was also meant to be king prawns and he was very patronising. It felt like the service went downhill from here, including bringing the wrong drinks on more than one occasion. The steaks were tasty but a few were over cooked. When the bill came it had additional drinks and food items that we hadn’t ordered. Overall, nice restaurant, but service and food not what we were expecting for the price.

Very basic meal , many mistakes , steak sent back not cooked correctly , returned but still not cooked correctly . Staff unfriendly because we did not pre book . Scotch egg was actually not cooked on the meat . Overall a very poor experience and last time to visit .cheek to even charge £18 service charge which we asked to be removed so they took another 10 minutes to adjust to be dffixualt

Absolutely fantastic! The food knocked spots off a main chain competitor (M&C). The service was great and the atmosphere was lovely. A really wonderful meal for my daughter's 18th Birthday. Thank you!

My wife never sends food back, but she wasn’t happy with her medium-cooked steak and decided to request another one. I have to say, the way the restaurant handled it was exactly how all establishments should—no fuss, no argument, just excellent service. They promptly replaced the steak with a fresh one, complete with new sides. Complimentary drinks were offered, but she was just happy to receive another steak (which was meant to be medium-rare but was more of a medium for both of us). To our surprise, they even took two glasses of wine off the bill—completely unnecessary but very much appreciated. That level of service guarantees I’ll be returning in the future! Well done prime and the good staff.

Nice place and food, just a very loud group of people which spoiled the atmosphere.

Outstanding food Great service by Petra Will go again

Steak cooked correctly, well seasoned. Attentive service. All very good.

We recently went for our anniversary dinner on their Wednesday deal steak night. Really good value compared to normal. No complaints. The portion sizes were still really good. The steak was soft, perfectly cooked and full of flavour. The staff were very friendly if just a tad slow at times. We tend to only go for special occasions, but we will be back

I had a lovely birthday meal yesterday. The food and service was top tier! Thankyou for my complimentary drinks & desert! Will be back soon x

Recently went for the Wednesday £29 deal. It was very good, service was fantastic, and food was awesome. Chefs did a wonderful job. The steak could have had some mushrooms or greens to go along with it, and the fillet was a little too rare (we ordered medium rare, but fillet steak is lovely rare too). There are complimentary Parmesan scones which I was unaware of, and they were very tasty. Waiting staff were very friendly and attentive. Prime is a must-go if you are in St Albans and would like a top-class steak.

The restaurant felt really cosy and comfortable, and the service was top-notch from the moment we stepped in the door! A massive thank you to the staff for being so wonderful, and a big thank you to the chefs for the incredibly delicious meal! Cannot recommend this place enough!

Just been to Prime this evening for a family birthday meal. I have many severe allergies.(Egg, milk, nuts, mustard). They really looked after me. The food was gorgeous. The staff were wonderful and very attentive. A lovely evening. Thank you Prime. Highly recommend to others.

My wife and I had an evening meal here. The starters, which I pictured here, were extremely nice, but unfortunately, that’s where the positive experience stopped. I had a £75 porterhouse steak, which was slightly chewy and cold. My wife had two small rump fillets, which again were left too long resting. There were at least 4 servers, and it was very hard to get their attention. In general, the experience was not great, yet the bill, with a couple of nice bottles of wine, was £260.

The food was great and our server (Michael) was polite and helpful

Really lovely meal! Luke was super accommodating, recommend the right food and drinks for me whilst being pregnant too. The food was spot on! You honestly get what you pay for. Thanks Prime!

amazing service by Luke, the food was outstanding, will recommend to everyone, thank you luke for making our experience exceptional!!!

Perfect Steaks, just please sharpen your knifes.

Unfortunately the steak was quite average. The ribeye was cooked perfectly medium rare and looked very appetising, but was quite tough - very hard to cut through - and tasted quite bitter from the cooking process. The porterhouse fillet side was very tender but the sirloin side was very tough and chewy, and it was under seasoned. The starters (crispy squid, buffalo wings), dessert (brownie), cocktails (pornstar martini, apple and cinnamon Old Fashioned), and service were very good, as was the wine (Pinot Noir).

Fantastic place. Great food. Efficient service. Never disappoints.

Fillet Steak is always 10/10 but their sides are way too small especially for the price!

Lovely environment, location very convenient, staff nice, polite and very helpful. Fantastic/good portions food! Highly recommended 🥰

Great visit to Prime in St Albans on BYO Monday. The place was rocking. Great vibe, great service and great food. Thanks to Luke for looking after us. We’ll be back.

Yes. Top place. Great service. Steak to die for

We had a lovely evening. Speed of the order taking was a bit slow. I had to ask to have a candle on, However, food was delivered promptly. Fantastic steak! Wednesday Daye Night value for money not taking away from quality of food. Staff friendly.

A very nice steak restaurant with great food, service and music in the background. The three of us had a delicious rib eye and squid and black garlic mayonnaise as a starter. Possibly one of the best steaks I have had. Highly recommended for a visit.

Disappointing in comparison to when we've been before

Thank you, Mihai, and the rest of the team for a lovely dining experience. Completely on top of allergies (peanuts and mustard) and made our lunch very enjoyable. Recommend the buffalo wings, chateubriand, biscoff cheesecake and the chocolate fudge brownie.

Food was excellent. First time here would highly recommend would be back again.

Visited on a very busy Sunday but the service me and my partner received was still outstanding, the waiters were all very attentive, warm and polite. The setting is chic but cosy and the food!! One of the best steaks I've ever had. Plus as it was a special anniversary for us so they made the whole experience extra special.

I had a wonderful experience, excellent food, excellent service by a great waiter called Anees and a lovely selection of menu items to choose from. I would strongly recommend this place to any meat lover

Amazing restaurant. Perfect food and service. Not cheap but you are paying for the whole experience so it's worth it. Staff overheard us saying happy birthday to my Dad and provided birthday macaroons and candle, unprompted! Wonderful.

Came here last night for the first time in a few years and we were so disappointed. We got the Porterhouse to share and a bottle or wine. The steak was burnt on the outside, overcooked and tasteless. The steak knifes were incredibly blunt. We sent it back after telling them I won't be paying for it. They offered us the menu to look for something else to eat however we decided to go elsewhere. Could not for one second fault the service given by our waitress who was super attentive and apologetic unlike the manager who didn't show his face to try and make up for it and convince us to stay. I won't be coming back here

A lovely meal to celebrate multiple anniversaries. Food excellent and staff especially Petra lovely. Highly recommend

Went to Prime for the first time in a few years today to experience their date night package - £29 : steak, unlimited fries and a drink with a starter and/or dessert for an extra £5! Unfortunately while the setting was lovely, very warm and inviting, the food was a mixed bag. Our starters, the crispy squid and chicken wings were amazing which had us both looking forward to our mains! While my husband's fillet was cooked to perfection (medium rare) which he loved, my rib-eye (requested medium rare) came out looking a bit anemic in colour and when I cut into it, it was a bit too rare - more on the blue side in my opinion. When I mentioned this to the waiter, he took my plate and had it checked by another member of staff before it went to the kitchen! Unfortunately my steak was then re-seared on a hot flame and came back out tasting burnt and subsequently I didn't finish it. We order two sauces on the side - peppercorn and port and mushroom which were lovely! The fries, were very tasty but no waiter asked us if we wanted more despite unlimited being highlighted! I ordered a portion of their broccoli on the side minus the parmesan as I don't eat cheese and that came out very bland (even Nandos does better!) When the waiter took our plates he saw rib-eye left and ask if it was okay when I mentioned it tasted burnt, he response was would I like to take it home 🤣. While £29 does sound like an appealing offer when you add in extras, like sauce (which normally comes with the steak) and sides our bill that had a service charge added to came to just under £90 (£45pp each roughly) . While I don't mind paying this when it's good food all around, this time I left rather deflated and quite hungry.

We have eaten here quite a few times and the food is always delightful. Great portions, really friendly and kind staff and the atmosphere is lovely for a date night or lunch with friends. Can't fault the service, top notch!

Amazing steak and food. Good value and the service was amazing! One of the best steak places I have been too. Highly recommended!

Still great and they can even do a Black and Blue! Perfect service wonderful place Monday BYOB is amazing - They have changed the squid which is a real pity because it was the best and the change is for the worse

Absolutely excellent, very busy Saturday night but still a superb service and excellent food. This is a very professional high end restaurant. Just one comment, ditch the paper napkins!!

Amazing food and service, the staff are the best. Amazing burgers and desserts.

YUM, YUM, YUMMMMMM! Much gratitude for making our surprise table of 18 such a joy! I'd have paid double! ❤️

Really enjoyed my visit. Great food, great service and a great atmosphere.

Not our usual PRIME, that’s Chandlers Cross, but here for a wine pairing menu with Matin Codex wines. Great evening, great service (as usual) but as all staff were ‘wine trained’ it meant everyone was knowledgeable, the food was nicely paired, and all Martin Codex wines were new to us. Great value, still unsure who was being promoted Prime of Martin codex (great introduction to Prime) as most wines not commonly available?

This was a repeat visit to Prime to celebrate a family birthday. As before the service was great and the quality of the food exceptional! The seafood tower starter is amazing!

We had a lovely experience. We arrived late by 15 mins but were made to feel very welcome. My requested special touches for our anniversary were exactly as planned, all staff were attentive but a special mention goes to our waitress on the night who was wonderful. She is clearly very good at her job as she gave us space to talk and have a really nice evening together, but never let us feel as if we were forgotten. The food was as magnificent as recommended, the porterhouse steak to share was perfectly cooked and the sides were a touch of class. We had a cheese platter to finish and despite this not being an ideal choice ….. the chefs managed to incorporate a happy anniversary scribed plate. The place felt busy and the atmosphere was warm and buzzing. Not an easy feat on a rainy Monday night so the management clearly know what they are doing. As an operations manager with a brewery/gastro pub and a training background also - I find it hard not to switch off and be spotting things. The best compliment I can pay is simply this…. I have not relaxed over a meal in this way in a very long time. Nothing to report other than admiration and thanks. Keep doing what you’re doing

Sinew, fat and conflict.. After possibly 10 delightful experiences at Prime, I fear they have lost touch with their original experience. This evening, the experience received was horrid. After being served with the worst steak I’ve had in 30 years (large strip of fat, thick sinew through the steak, and tasteless) the experience was compounded by a defensive manager, who’s only solution was to ‘remove it from the bill’, no sorry that’s not the standard we strive for, instead an attempt to fob us off with we don’t know before we cook it! Surely that’s part of the reason we pay £30+ for a steak (at a steak restaurant) that would cost £10 from a good butcher, and I understand we can’t be perfect all the time, but admit to your mistakes, and put the customer first, something from tonight’s experience they have lost touch of.

After possibly 10 delightful experiences at Prime, I fear they have lost touch with their original experience. This evening, the experience received was horrid. After being served with the worst steak I’ve had in 30 years (large strip of fat, thick sinew through the steak, and tasteless) the experience was compounded by a defensive manager, who’s only solution was to ‘remove it from the bill’, no sorry that’s not the standard we strive for, instead an attempt to fob us off with we don’t know before we cook it! Surely that’s part of the reason we pay £30+ for a steak (at a steak restaurant) that would cost £10 from a good butcher, and I understand we can’t be perfect all the time, but admit to your mistakes, and put the customer first, something from tonight’s experience they have lost touch of.

Once again another excellent experience at Prime. St Albans branch is probably my favourite just because the restaurant is a lot bigger than the others. Excellent food and service.

Good food, great service and a wonderful atmosphere! What more can you ask for! Add to some great company and it's definitely a place we'll come back to!

Great food, service really depends on the kind of waitor you get, but it's generally 👌. A bit pricey but it's a posh steakhouse!

Consistently brilliant steak and delicious sides. Fantastic service and good value for money. Ambience is also great.

Consistently the best Sunday lunch in the area 😋 (Very good for steak everyday too!)

We visited for a graduation celebration and booked a table for 8 of us. We enjoyed the lunch menu. The portions were massive, but of good quality and value. The waiters were attentive but not too pushy and left us to enjoy our time there. We didn’t feel rushed at all. The restaurant was very quiet but we had a great meal and will definitely be back

I decided to take out my parents as a thank you and following all the 5 stars decided to try out Prime Steak and Grill. I am not one to rant and rave about a restaurant but from start to finish the service and food was impeccable. Amazing!

I decided to take out my parents as a thank you and following all the 5 stars decided to try out Prime Steak and Grill. I am not one to rant and rave about a restaurant but from start to finish the service and food was impeccable. Amazing!

Really poor Sunday roast, somewhere between dry and stale would best describe their roast potatoes, meat (I had the trio) was also worse than average. Had hoped for a much better experience considering their prices are almost double some local pubs, which provide far a better standard of food and friendlier service. Apart from the decor, this place needs to completely up their game. So many better alternatives locally for steak and roasts.

We ate at Prime a few weeks back and received an amazing service from one of their staff, I think he was called Mark. There was some confusion about a special offer which was entirely our fault so we didn't raise it as an issue (which would have been uncalled for anyway). Despite not mentioning it, Mark must have seen our confusion and knocked a good amount off the bill. Such exceptional service deserves a mention. p.s. The food was pretty good too - but nothing unusual there. :-)

Not the experience I was expecting. Firstly the air conditioning was on so it was colder inside than out, secondly I asked for my fillet steak to be cooked well done, only to be advised by the waiter to have it medium to well done, he reassured me there would be no blood, but there was some. Also the prices that you see on the menu are without vat added, they add that on at the end with the service charge, so in my opinion over £109 for 2 steaks, 2 drinks an a starter to share is overpriced. As for the service, the waiter even tried to remove the plate from the table whilst my partner was still eating.will not be visiting there again.

Visited for lunch and although the restaurant was only a quarter full the service was so slow. The food took ages and the staff did not check on drinks /filling up water. Had to ask a few times for things and they were not busy. It was really expensive for what it was, such a shame as it used to be so good

Up-market steak restaurant in St Albans with very professional, courteous service and elegant surroundings.

Food average. Peppercorn sauce lacked any pepper, more like school gravy. Much vaunted chips a tasteless let- down. "Discretionary " tip inserted into bill without asking, so you are paying vat on a tip you didn't agree to. Tips should be at the customer's discretion. I gave them my feedback when asked. Their response? They sent the same form requesting my feedback.

Try this hidden gem specially steak lovers won't disappoint from steak quality , Good ambiance as well as attention towards service.

It’s been a while since our last visit, at the time it wasn’t great. Some years later and today we returned for lunch and we were to be pleasantly surprised. Fantastic food, excellent staff, our waiter Luke couldn’t do enough for us and even included a Birthday treat. All in all a fantastic experience with delicious food and good sized lunch time portions. Thank you.

A relative of mine moved recently in that area and we was searching for steak.And we end up at Prime Steak & Grill ( now I am thinking to move in that area cause of that place ).the food it was amazing the atmosphere the drink well presented amazing taste . And the host ( Alex at the time .he make as feel like home) highly recommended!!!

The food and the service was absolutely superb, Amis was so attentive and polite and friendly. Excellent food and excellent hosting, will definitely be back ❤️

Dined outside, table was a little small for 4, steaks enjoyed, but we may have higher standards than most.

Enjoyed a great fillet Steak at Prime. Staff were attentive and had remembered from the booking form it was my friends Birthday. They presented her with a lovely Birthday dessert which was an unexpected treat. A really lovely night out.

Did not enjoy. Lovely food let down by apathetic service, felt totally ignored. Took nearly 15 minutes to get water and menus, total was 2hrs 30 for our meal. Kept being ignored with empty water glasses or if we needed anything. Gave us dessert menus when asked then walked off and started cleaning, so we sat waiting for another 20. Served by Ali Salim, and felt very unwelcome. Maybe upstairs where the manager is is nice, but downstairs was a shambles, tucked away and forgotten. Shame, as the steaks were great, as we're starters and puddings.

One of the fancier and better steak places in St Albans if you are willing to pay the premium, as deserved. We had a delicious steak and our service was helpful too.

We came for our 1 year wedding anniversary - the staff were very attentive, food and drink fabulous as always. We celebrate big occasions here and tonight was even more special than usual. Thank you

Great food, service OK though error on bill.

Superb food, great service and very pleasant relaxed atmosphere. Meal out with family for my son's birthday - who enjoyed the Tomahawk immensely, as did I!

I picked this place on a whim to take my partner out for a nice meal and I'm very glad I did! Although a bit pricey they definitely make up for it in taste and service! Maja was attentive and very nice and all of the food we ordered was so tasty! Thank you very much for a very nice meal.

We chose this place for my mom's birthday as we had heard they do a good Sunday roast. 🍖🍴 Unfortunately, I wasn't feeling up to eating steak, so I decided to opt for sea bass. 🐟 The sea bass came with a creamy but bland sauce all over it. 🤢 It wouldn't have been so bad if the fish had been seasoned with a bit of salt. 🧂 Everything was very bland. 😞 In my opinion, the sauce should have been served on the side for those who may not like the taste of the sauce. 😒 The truffle and parmesan cheese were delicious. 😋 My sister enjoyed her steak and triple-cooked chips. 🥩🍟 My dad didn't seem impressed with the chicken breast he ordered, and he added a ton of salt and pepper, then asked for ketchup. 🍗🧂🍅 He didn't even have any chips; that was just to add flavour to the chicken. 🤨 Other than that, the staff and atmosphere were great. 👍 It was just a shame about the food. 😞

Sirloin stake was flavoursome the non alcohol berry cocktails was nice and refreshing service was lovely 10/10. The sharing dessert was on the small size, a bit disappointed, but overall, would go again

Lovely evening with Mrs Channing. Food amazing as always and staff so nice, helpful. I was in crutches and they made special arrangements… 🩼 🩼 Thank you 🙏

Great steakhouse, nicely out the way of the main high street in St Albans. Steak was cooked perfectly, highly recommend the Prime Scotch Egg to start aswell. Decent selection of Whiskey on offer which was nice.

Fantastic food and service was amazing

Not wanting to brag but I've loved my steak since I was a boy...Fillet steak was my main birthday present when I was 10! So, now, about 45 years later I've had a few more steaks and... this was the best fillet I've had since then. That seared charcoal taste is something I've never been able to master as home and no restaurant has come close either. Perfectly rare and, as the cliché goes, just melted in the mouth with a beautiful flavour. Our waiter, Luke, was fantastic too. Funny, attentive and with great advice...the parmesan and truffle fries did go perfectly. I'm hoping my son, who's birthday it was, remembers this as well as I remember my 10th!

Fantastic steak ! We went in for lunch/ dinner time, it was empty however we did go in at an in between time. This however did not affect service as the waiter we had was extremely lovely, very attentive and helpful. The waiter treated us to Parmesan cheese scones on the house which was a pleasant surprise, accommodating for the gluten allergies too! We all ordered a ribeye and it was melt in your mouth incredible - one of the best steaks we’ve ever had. Would 100% recommend! :)

Always a pleasure to return, staff is great and food always perfect.

Steak taste reminded me of paraffin firelighters. Triple cooked chips were bland and dry.

Great father's day lunch. I understand why they had a smaller select menu and food was good. They know how to cook a steak there. St Albans is much better than the berkhamsted branch, I am afraid - as is Chandlers Cross They have retained a lot of staff who are very friendly and efficient.

The food was really nice & portions were well sized. Our waiter Luke was very friendly and gave great recommendations.

Nice restaurant, great steaks , wines and menu

Very attentive, great service . Visited in fathers day so menu limited but even so very good choices . Food served very quick delicious and looked good too. Lovely choices of drinks,very nice

Amazing service, good food, good atmosphere, will definitely be back, thank you!!

So, we came yesterday for a meal, and to be honest, for an up market steak house I was disappointed. The presentation of your steaks is terrible. Just meat on a plate with no garnish. I had the pork belly however and that was tasty. But 5 out of 6 people just had an empty plate with some meat, isn't really good enough. And with a £350+ bill.

Had a very good meal (pork belly) wifey had sausage and mash loved it, very attentive staff, recommend it.

Very good service and the food was excellent. We went at lunchtime and the place was hardly bouncing but we enjoyed it nonetheless. It's about 5 minutes walk from The Maltings car park. There is time limited parking outside. Recommended.

We had a family meal here to celebrate our wedding a couple of weeks ago. From the moment of booking the staff were incredibly helpful and friendly. One of our family members has difficulty hearing but we were sat in a nice quieter area downstairs so that she could feel included. The set menu was absolutely outstanding, delicious food and very good portion sizes! The staff also did the perfect level of checking on us enough to feel well looked after (but not where it’s too much) and were super friendly / chatty too. They even took a bottle of wine off the bill as a gift! We will definitely be returning and recommending to others. Thank you!!!