Prickly Pear Cafe in York

What was a lovely friendly cafe with yum cakes and food, appears to be being run down. Cakes have degenerated into often a few stale offerings, some days minimal savoury foods. Locals now being put off by unfriendly notice, 'dog biscuits only for customers'. Won't be going back after being a loyal customer since it first opened.

A Yorkshire pasty and a glass of soda (I think) made a good lunch. This little restaurant was near my hotel (Apple House) and the railway station.

My daughter and I visited this cafe, as we had read on TripAdvisor how nice it was. The cafe itself was lovely selling lovely food. The customer service wasn't that great. I had a Americano and I enquired what a Mocha was for clarification and then asked for one but a hot chocolate arrived for my daughter. We had been told there was no cream for the Mocha, but was asked if we wanted marshmallows, which we didn't. The hot chocolate was extremely sweet, just made with water. We also tried the Carrot cake, which was average. I think the lady who served us, was being trained up? Needs more customer service skills.

Lovely coffee, one of the best chicken, stuffing and cranberry sandwiches I’ve had in a long time & a lovely rocky road to finish. Customer service was lovely too

Fantastic cakes and sandwiches, brilliant coffee and a superb deli. Inside and outside seating, parking in side street Highly recommended

Luckily, we live just around the corner from the Prickly Pear Cafe - very lucky to do so! Ordered for takeaway, a Ham, Bomber Cheddar, Yorkshire Chutney with salad sandwich and an Egg May one - absolutely wonderful! Don't confuse sandwich as the ones served by M&S and such - this is far more substantial and tasty. Thank you, we'll be returning!

We were staying nearby and leaving that morning and so needed a lunch for a takeaway when we stumbled on this fantastic place. Lots of either homemade or local products that were tasty. We each had a roll each (very filling) along with one of their unique scotch eggs and a sausage roll plus 1 Italian style dessert (it took us two meals to eat the lots!). not cheap but qulity counts!

Lovely staff, happy & friendly. The coffee is great and the fresh bread / cakes / savoury items are absolutely delicious. This type of place is very much needed in this area and seeing the queues outside shows what a hit this place is! They also have a loyalty card. Great place and this is definitely our favourite local.

My wife called into the above cafe yesterday to buy a cake. There was one person already getting served before her. The lady behind the counter acknowledged my wife and carried on serving the other customer with coffee. The customer got several of his coffees and moved to the back of the cafe to allow my wife near the counter. The lady serving carried on making coffee for about another 15minutes and at no stage engaged with my wife again asking what she wanted or apologizing for the delay. Another staff member came out from the back, looked at my wife, stirred some soup and then went back. She then came out a short while later with some paninis for the same customer and disappeared again without even acknowledging my wife. At this point my wife gave up waiting to be served and left. The staff here obviously need training in customer service skills and also in multi tasking as it would have taken seconds to put a piece of cake in a bag, take payment whilst making the coffee.