Prezzo - Salisbury in Wiltshire

We had an amazing meal , with fab service at a great price

Really really nice and would definitely do it again 💯%

No issue with the waitress, she was lovely, but a few technical issues with trying to use the deal qr code. And our 2 sides were never delivered. Taken off the bill obviously.

Fantastic evening. Great offer on. Staff were 10/10

Fantastic venue in roof top! Great food and service!

Lovely Service, always smiling, and a lovely chorus of happy birthday to round off a wonderful evening. Helena deserves a special mention Thank you for a lovely evening

The staff couldn’t have been more helpful , thankyou

Very disappointing food, described as a creamy sauce but was tasteless with the consistency of water. My partners was a tin of condensed tomato soup poured over pasta. Worse meals we have ever had at Prezzo. Very noisy children present with parents who did nothing to encourage better behaviour

Very nice restaurant, food very good, excellent service from our waitress Halina

Sadly out of control chikdren shouting & spoiling it for others

Starter was too high priced for a lot of bread and no real topping; the goat cheese and pea ravioli was empty and flavorless; lasagna was greasy; warm wine to Be so expensive

Fantastic food, great service and reasonable prices

Food was delicious and piping hot. Highly recommended.

Halina gave us a friendly welcome and looked after us completely. We had a delicious meal and drinks. The perfect end to an evening out!

Fantastic food an ms the service is superb!!! Will continue to come back here again & again :-)xxx

Haven’t been here for years; it’s still terrible. Gluten free pizza base uncooked dough, waitress wasn’t interested in asking why I said it was poor, just walked off. Presented with bill with no apology, then asked if we’d like to leave a tip. Won’t be back. Awful food, worse customer care.

Amazing and incredible service thank you so the lovely Italian lady with awesome red hair ❤️

My wife and I love coming to this Prezzo. The food is great, the vibes are immaculate but the staff are just so friendly. We had a waitress today called Benia who was friendly, attentive and just very lovely!

Had a lovely evening, food and service was great. My son loved winning a free dessert for winning a game of 'Rock, Paper, Scissors' with a member of staff!

Halina was very friendly and polite. Will be back again.

Expensive for what it was. Staff don't care - they just get you served, fed and out the door as quick as possible. Prezzo used to be special, somewhere worth paying a little more than the other chains...... not this one! Tasteless cocktails - too much soda and too much ice. Rushed service - waiter brought out main course dishes whilst we were still eating our starters, and asked if he could take away our starter plates still with food on them! Main course - prawns almost undercooked - when I left one on my plate and explained to the waitress I'd left it because it was not cooked, nothing was done about it.

The food was lovely and the staff were friendly and helpful.

We had a great time, my 8 year old loved it. The food was great as was the service. We will definitely come again, well done and thank you.

Not up to the usual standard. Felt like a fast food outlet

Amazing service, everyone was very friendly and helpful

Excellent service and very friendly staff

Excellent service and the food was perfect. Salisbury Prezzo is definitely a repeat. Never disappoints!!

Lovely food - bit pricey without discount code . Beautiful building and friendly staff .

Second time in a row that I have ordered the crab and lobster ravioli here , and both times had to send it back as it was lukewarm.

So, we arrive a little late and we are given a great table by the window. The service was great and the food was loverly. I find that you seem to have the right combination in Salisbury. The manager was there overseeing in a very professional capacity and you could feel that nothing was too much bother. It was also done in a calm relaxed way. Great place to go. Maybe put the meatballs as an option for a main?

Food, service and location. Perfect as always

Delicious 3-course lunch via Red Letter Days. The service was excellent and the Manager was taking great care of the clientele and his staff. We thoroughly enjoyed the experience.

One of my favourite places to eat in Salisbury Staff very attentive and new menu launch had one of there new pizzas Tuscan chicken Really tasty As weather was warm we ate on roof terrace and enjoyed the sun with great Italian food

Appalling service . We shown a table then ignored for over 20mins. A couple arrived at same time had their order taken , food delivered & eaten ,we still hadn't had any contact from the staff. We left notifying the staff of our displeasure. We will NOT be returning. It is the 2nd poor experience at this branch.

A lovely meal, helpful attentive server.

A little disappointing. The restaurant was quiet but the service was slow. The staff seemed a bit preoccupied with chatting to each other. The pasta dish was nice but the pizza not so. It lacked flavour and meat content. I’ve had better evenings here so maybe I just picked an off day.

I was kindly sent a 40% of food voucher so my husband and I went for a lovely date night. The food was absolutely lovely and our waitress was fabulous.

Lovely place, one of my go to restaurants xx

Very pleasant and calm atmosphere with friendly and helpful staff. Food well presented and was extremely edible. Yes i ate too much !

Lovely food, good service, nice vibe. All very affordable.

We had Abbie as our server when we visited last night. Our order was messed up in the kitchen and so one of us got food and the remaining 4 of us didn’t. Abbie could not have been more apologetic, she sorted out free drinks for us as an apology and my son got double dinners as his food came out again with the rest of ours, so they gave us a takeaway box to bring this home. It’s so rare these days to have a server who actually takes an interest in customer service! Despite the mix up it was the best restaurant service we have had in a long time. Thanks Abbie 😊

We went as a family of 3 on Sunday 27th April. The food was of great quality as was the service. Would definitely go to this prezzo again.

Always a welcome and attentive staff. Good menu choice.

We had an early dinner st Salisbury Prezzo, having never been to that one before. It is a beautiful building and an attractive restaurant inside too. All staff were friendly. Good service. Recommended

Busy as usual on a Sunday evening. Good value as operating the buy one meal and get another for £1.00 with a voucher code.

Not worth 1 star most disgusting attitude and rudeness I've ever encountered, if you don't know how to deal with red letter booking references I suggest you learn ,don't throw menus around and don't follow customers in street saying that you need a code so you can get payed,when you could have asked for it in the previous long time we had been sat there awful experience have contacted prezzo head office, not holding out much hope of a response.

Great staff who tailored the vegan pizza to suit my dietary needs. Perfect pizza.

My friend's meal was served almost cold, and he had to ask for it to be replaced, which they did do readily

Bad experience at the Salisbury branch. Food was was very dry and not very warm. Too busy staff didn't seem to bother had to keep asking where our food was and wrong order came up too had to go back and wait again. Won't be dining there again.

Really lovely. Efficient and friendly service. Good offers.

We were a party of 8 and you looked after us really well. Especially appreciated the care taken for the guest who has a nut allergy. Thank you

Great food, very friendly service!

Always a nice atmosphere with great service and friendly staff.

me: excelent service and friendly staff. . Z

We had a fabulous lunch here yesterday. We were warmly greeted on arrival and our request to sit outside on the roof terrace was accommodated although we had booked for inside ( online didn't us book outside). The waiting staff were very attentive and the service very efficient. The food quality was amazing. I had the Tuscan bbq chicken pizza with a mixed leaf salad and my wife had the chicken bacon and avocado salad. We enjoyed our experience so much we simply had to stay longer and had the tiramisu sharer for dessert. Delicious. All washed down with a lovely pinot grigio rose. Will be back again soon.

Excellent experience 👏 great food and service

Great food and service- however £4 for a small glass of lime and soda is taking the mick. “ we don’t have large glasses” Lunch in a pub and a pint of lime and soda was £1.65.

Very fast, efficient and friendly service, I highly recommend it especially with young children.

opened the pizza box to find all the toppings where stuck to the roof of the box, like it had been put in delivery bag upside down

This is an amazing place I highly recommend it.

Excellent server and the food was great!

Food poor to average tonight. When this place opened years ago it was amazing. Last few years it has got worse and worse. Had to leave a review as its now so poor. 20 mins before anyone took drinks order. No pleasantries from staff. 4 different staff served us -all appeared unhappy. Only one other table full upstairs where we were at 7.30 in a sat night. Downstairs full. Starters were cold to luke warm at best. Burger chips looked very plain, poorly presented. Pizzas were hot though and nice. At 9.20 a waiter sat in a chair not far from us on his mobile phone for at least 15mins as if waiting for us to leave. As we walked downstairs at the bottom of stairs it was blocked by high pile of wooden high chairs and bucket of dirty water which we had to move to get out! Staff member in kitchen watched us do this-didnt offer to help or apologise. Loud ‘rap’ style music blaring in kitchen wasnt great either. My friend spoke to a passing staff member as we left to feedback politely that our experience was poor tonight. He was not interested or bothered and just said: ‘ oh well it was busy today’. Ladies toilets had no toilet roll in all evening. My experience in other Prezzos is lovely! We Keep going back to Salisbury hoping its better and its always the same-dire! Wont be going back now. Dreadful place.

This is a convenient location in town. We were welcomed by the friendly staff and well looked after. Our meal was full of delicious flavours.

The staff were super rude. Not family friendly at all. Do not recommend.

Very nice place, kind people, very good pizza for people with gluten and diary intolerance/allergy!

My husband and friends enjoyed their pizzas, but I have a range of intolerances, which means I have a limited choice, if at all in restaurants, so rarely eat out. I reviewed the gluten free menu on line and found a couple of meals that were suitable for me and was delighted to see that bolognaise with fusilli pasta was available. When my meal arrived, I was given a bowl of dry fusilli and had to hunt for a sign of bolognaise sauce. Buried underneath I found a mere smear of sauce. This is NOT an exaggeration! For this I would have been charged £16! My friend immediately summoned the waitress back who took the bowl of fusilli away and returned with a new bowl. However, although there was a tad more sauce, but not much more, so we summoned the waitress back. I was advised to choose a different meal, so opted for another gluten free fusilli meal with smoked salmon sauce. More sauce here, enough to coat the pasta, but not generous, but edible. For this I was charged £18. I WILL AVOID Prezzo restaurant restaurants in the future. The gluten free bolognaise is TOTALLY UNACCEPTABLE! £16 for a bowl of dry pasta? Are you having a laugh?

Turned up on a Saturday lunchtime for some food and drink. Restaraunt was fairly busy but we stood and waited for 5 minutes at the door and were not even spoken to or looked at. We walked out and will not return.

Fresh and tasty vegetarian meal includ the salad, and very kind and helpful restaurant staff.

Prezzo in Salisbury always delivers. The service is efficient despite how busy they are and the pizzas are nicely cooked and tasty. Great place to go before the cinema as you can get in and out within an hour having enjoyed good food and a glass of wine.

Good venue - delicious food - friendly efficient staff

Good food, but we were seated at some far table near the kitchen and loos. Then they opened some doors creating draft. And almost forgot to bring us coffees

Lovely as always. Our kids love it .

I was put in a table next to the corridor and I believe it was in breach of UK health and safety as the width of the door was limited to less 40cm

Food was soggy cold and also missing desert

Got the Lobster Ravioli, amazing service from Halina.

We celebrated a 93rd birthday and were looked after and everyone enjoyed their meals.

Food was pretty good as usual. Unfortunately the manager decided to have a loud conversation with another table about how terrible 'young staff are nowadays'. Wouldn't want to work there

Prezzo was really busy tonight but that didn't stop the service from being amazing and given to us in good time, we didn't have to wait long, the food was delicious, overall extremely happy.

Visited yesterday lunchtime ,service good as was the food, BUT why oh why do you serve pizza on cold plates ??!! halfway through and the meal was cold and I do NOT like cold pizza!! Spoilt the visit. Did not have much time otherwise I would have asked for another one.

Unfortunately didn't get to eat. Booked a reservation online, only to be seated on a slanted floor by a very old window. Although the building is beautiful, the seating area was freezing cold and a draft made it unbearable. The party next to us all had coats on. We asked to be moved, 35 minutes later we were told there wasn't anything, despite plenty of spare tables (we only needed two seats). We left.

Lovely friendly staff, delicious food, nice atmosphere.

Table of 9. Got to the restaurant for 7.15 the time our table was booked for. Was shown straight away to our table which was upstairs . The room wasent very warm. We then waited 20 min before we were asked to order our drinks and food. I ordered garlic bread for starter. Menu said it was soaked with garlic butter. Well couldent taste any garlic. Some some of the other starters were ok but not very much flavour. Main course came out . Which wasent every warm . Not much sauce with the pasta . And very bland in taste. Two dishes were sent back to be reheated to which the waiter sighed at. I would not recommend going here for a meal it was the worst meal out I have had in ages. And it was unpleasantly cold. Very slow service and tasteless food.

Staff was amazing and food delicy

Amazing staff and delicious food

Ewelina very helpful with choice of my pasta, very friendly staff and delicious food

Very friendly staff and food was delicious ❤️❤️

I have been eating here for a few years and I was pleased with the quality, portions and service. But last night I was disappointed with the price for very small portions, despite the quality being average. Not going anymore.

Had a recent date night here with a buyagift voucher, we’ve had vouchers in the past at other places where the servers take less notice of you. Complete opposite at Prezzo Salisbury, fantastic service, tasty and plentiful food and great vibe. We will be back!

A cozy restaurant with a good atmosphere.

Highly recommend the Tre Veggie Calzone. Prompt and friendly service. This eaterie is a firm favourite.

Bit noisy but food and service was good. Side salad was basic

Pre booked table 7, the table wasn't ready on arrival. Staff were unfriendly, menus thrown in a heap on the table. Large party so wanted to split the bill by item, staff disputed payment and attempted to overcharge. Even when they admitted fault they weren't apologetic and didn't offer to refund the difference. Otherwise the food was good. Shame about the service.

Another Year, Another Southern Counties Photographic Federation in the Library for the month of January. Lasagne, folded Pizza and a Standard one. All good. Followed by an exceptional Affogato served in a new format. Hayling Seagoon

Booked table 4 weeks out! Ended up sat in some back room that had zero atmosphere! Food was good. Service was absolutely shocking. GF menu had no pasta, which is 50% of the menu. When I asked I just got a rude response as in “what you want me to do about it “ rude! Starter was wrong not what we ordered. Main was wrong not what I ordered.. I’ve been to loads of different Prezzos all around the country! This one is by far the worst! Never again!

Expensive rubbish!!! Honestly the menu must have been designed by a 14 year old on their home economics class at school. If you like bland food and stale drinks then this the place for you. Portion sizes are rubbish unless you’re having pasta and tomatoe sauce, and I’ve seen bigger tadpole’s compared to the size of fish on offer. Staff are also non existent, took 45 mins to even get a drink and that only happened after we ordered food. No atmosphere at all and one of the worst meals we’ve ever had when you throw the food back in the mix! not worth the money, and had better meals at Wetherspoons! You pretty much get a wood fired pizza anywhere now, better than the ones on offer here for a fraction of the prize!!!! If you want a proper Italian meal, don’t go here!!!!

Food was stone cold, I now have to wait another 15 minutes to pre-heat my oven to re-heat the pizza - if I had wanted to cook my own l would have have gone to Co-op and saved £20. :-(

Helpful staff and good food. I especially like the lasagne and the hummus starter was tasty.

Very busy but staff worked flat out, no longer waiting than expected

Service was quick and friendly and food was great

I decided to go to Prezzo Salisbury as I had a voucher for a free bottle of wine on the build up to my birthday! I booked a table and ticked the birthday box, and I also printed the voucher which had a big bottle of wine pictured on it with Happy Birthday written on it. I arrived at the restaurant and was shown to the reserved table, and showed the voucher to the waitress. She came back with the bottle and took our order. Later when she came to ask if everything was alright I said that she hadn't wished me a happy birthday! She said she didn't know it was my birthday so I brought the voucher to her attention, and the mention on the booking. In true Manuel fashion she said "I know nothing" It didn't really matter, but we had a laugh about it afterwards!