Based on 1.148 opinions finded in 2 websites
Based on 1.148 opinions finded in 2 websites
Opinions
Great meal and swift service. A regular visit when we come to longleat. Same faces that serve us and it is still very good.
Steven H . 2024-08-25
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Food here was excellent we had the gamberoni , pepperoni pizza and the ribs with fries all were cooked perfectly, service was fast with our served being very friendly but I have e forgotten the name , highly recommend visiting this restaurant
Molly N . 2024-08-24
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This is our first visit to this restaurant. Our booking was for 7.45 for 6 people and needed a wheelchair access. On arrival, we waited for approx 15 minutes while a table was being cleared and set up for us. The staff were very friendly, apologised for the delay and kept us informed. Our waitress, Christine was very friendly and professional, and repeated our order clearly and concisely to ensure the order was correct. We had to return the Spaghetti and Meat Balls, as some of the meatballs were tepid and some were cold. A new meal was delivered after about 15 minutes. Christine came by and apologised and offered us a free dessert, which was much appreciated. Overall, even with this slight hiccup, Christine made our first experience very enjoyable and we would highly reccomend this Restaurant to anyone visiting Centre Parc Longleat. Excellent Service - Well Done Christine !
Dorothy W . 2024-08-23
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This was our final meal at Center Parcs and we made a good choice! The service was efficient and food was lovely. The dough balls were the best! I also loved the cat robot delivering the food, something different! A lovely experience to end a lovely trip.
Jess . 2024-08-19
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Our waitress Jane was definitely the highlight of our visit - so friendly, engaging and nothing was too much trouble. Food was good - tasty and came out quickly- but it is expensive but I think that’s just Center parcs in general!
Caroline Rowe . 2024-08-10
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This is a lovely restaurant with very friendly and accommodating staff. The food was very nice and the robot cat that delivers the children’s food is such a great idea. A specific thank you goes to Christine who was our waitress for the evening.
James R . 2024-08-09
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The staff were great and the food was lovely
Kate Pinfold . 2024-08-02
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I loved the food it was delicious! Our waitress Christine was amazing! 👏
Ben McFadden . 2024-08-01
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We went for dinner at Bella Italia last night, the food was amazing and reasonably priced, our server Jane was friendly and welcoming. We will be back on our next center parcs stay.
Libby Towers . 2024-08-01
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Always visit here on our first night at center parcs. Kids loved the food and great service by Jane.
Michelle Mendenhall . 2024-07-28
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Great evening, great food, clear plates from all including children 😊 Jane was brilliant, lovely and personable, food and drinks came promptly and we felt fully catered for.
Hayley Tootill . 2024-07-24
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We were a bit sceptical before coming here as food in Centerparcs is sometimes a hit or miss, but we were very pleasantly surprised! The place was crowded, though there was a nice ambiance, the waiters were super friendly and skilled and the food was really good! It tasted fresh and we enjoyed every dish (we were a table of 4 and all had something different). Would recommend!
Lise Robbrecht . 2024-07-13
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A good restaurant choice for family stays, the food was as you'd expect for a Bella Italia and that's about it - not bad, but not the top of quality in the park. Notably this restaurant has delivery robots used to carry plates, they seem useful, but we did see them break down a number of times!
Tom Gordon . 2024-07-01
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We stopped by for lunch before heading home and were served by a lovely chap called Aaron. He was very attentive and friendly during our visit, a true example of service with a smile. He really made our lunch time visit special, and the food was absolutely delicious. I had the BBQ chicken pizza, and my partner had the chicken Milanese. Overall, we would definitely recommend, and will be returning on our next stay.
Adam Clark . 2024-06-29
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Fair and honest review: -Service was quick and friendly - our waiter Connor was very nice, lovely bloke. -Although the food was below the quality of the price that we paid. The food is very overpriced, I ordered bolognaise and for lack of a better word it was very sloppy. Not the worst but still edible and definitely not the best.
Z B . 2024-06-28
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Lovely meal as always at Bella Italia in Longleat Center Parcs. The food was great and Christine really made the night. Thanks again!
Sam Morrow . 2024-06-14
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So loud. Insanely loud 74dBA avg 80dBA peak at 7pm. Robot cat waiters are fun, cute how they follow each other. Service is still slow though. Food is nice. Drinks are expensive!
MáI H . 2024-06-08
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Excellent service from a great team of staff
Wendy Barden . 2024-06-04
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Great service at Bella Italia at Center Parcs (Longleat). Thanks Anna, Colleen and Danny
Paul Betts . 2024-06-02
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Had a lovely time, helped by the lovely Christine who was our server for the evening.
Ally Young . 2024-05-24
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I had the garlic lasagne pizza which was expensive and quite dry. We felt like we'd paid a lot and went away hungry. The staff were very helpful though and there was a robot that brought your food to you which was fun.
Kirsty Mead . 2024-05-20
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Really nice meal at Center Parcs Longleat. Christine was a great server and very friendly!
James Mitchell-Cassell . 2024-04-25
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Cheap and cheerful food. Perfect for dining with our young family. Speedy service and lovely small soft play. Thank you Aaron for being a kind server!
Holly Bayfield . 2024-04-23
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Lovely food and lovely waitress Jane 😀
Jo Lodge . 2024-04-06
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First the best bit - our fantastic waitress, Christine, who was really helpful and welcoming. The atmosphere is as you'd expect from an Italian - bubbly without being too loud. It was absolutely boiling though! For the price, the food was such a disappointment. Some parts of our order had started to get cold, which didn't make the dough balls or garlic flatbread especially nice. Some of our party enjoyed their mains - margarita pizza, a calzone and a chicken and mushroom dish. However, the chicken cacciatore was dreadful. The pasta was barely seasoned, there was no depth of flavour to the sauce and there was a distinct lack of chicken, pancetta or pecorino cheese. We asked for some extra parmesan, which helped a little, but it certainly didn't warrant the price tag.
Karen Partington . 2024-04-05
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Charlotte in Centreparcs Longleat looked after us so well. Many thanks
Katy Greenland . 2024-03-16
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Pleasantly surprised considering every other restaurant we've tried at CP has been awful. Great selection of starters, mozzarella sticks, meatballs, Nach-olis and Gnocchi were delicious, really flavoured and hot! Mains were good, nothing too special, served hot and tasted good. The robot cat waiters were a great addition.
Mikey A . 2024-02-25
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We came here for a 21st birthday dinner on Saturday, Jane was our waitress. Our friendship group normally get over looked as we are younger however, she made us feel so welcome and gave me some of the best service I have had in a long time. Thank you Jane!!!
Sam Scott . 2024-02-24
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Had a lovely birthday meal here at Bella Italia. The food was absolutely delicious. We had brilliant service with our server Jane!! She was great, couldn’t fault her at all.
Charlotte F . 2024-02-24
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Food was incredible, but what was even better… was our server Jane. Haven’t had service like it in forever! Much appreciated
Millie Coppola . 2024-02-24
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We were served by Jane as a table of 8. Very quick service and she was very helpful and lovely!
Elise Gosney . 2024-02-23
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We were served by an amazing lady named Jane at center parcs longleat. She was absolutely amazing very friendly being professional as well just made our dinner so, comfortable. Absolutely Loved her and the food❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Parul Garg . 2024-02-21
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We really enjoyed our time at the restaurant while staying at Centre Parcs. The waitress Jane was particularly helpful, friendly and smiley. She helped to make our visit even more pleasurable. The food was tasty and the kids menu especially good valu
Hannah Hutchinson . 2024-02-21
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super yum food! I had the seafood risotto (with no squid) and it was really nice our waiter was really friendly too, and there were robots that brought food
stella . 2024-02-13
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The food was ok, but lacked the delicious taste you look for when paying for food out. Comparing to previous visits to this restaurant and other Bella Italias, I think it has gone down in quality and remained high in price. The bruschetta lacked pepper seasoning and no fresh basil, you had to pay extra to add mozerella. The pasta was less than luke warm and quite plain. The servers were lovely. If they could improve the quality and flavours of the food then I would be happy paying the current prices.
je h . 2024-02-01
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Great meal here while at center parcs.
Tim Bailey . 2024-01-12
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Food was alright, orded drinks 4 times before my food. I ate my food and waited 20 minutes after before my drinks finally came
Mackenzie Jenkins . 2024-01-01
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We attended the Bella Italia here at Center Parcs Longleat on the last night of our stay and it was a great experience. Our waiter was very nice and friendly and was genuinely interested in our stay. Our food was delivered very quickly within 15 minutes on the robot cat waiter which was very modern and interesting. The food itself was very delicious and the drinks also. I highly reccomend this restaurant.
Jack Vines . 2023-11-25
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Had a great meal this evening. Food was great. Ryan, our waiter was exceptional, very polite, informative and great with the kids.
Sally L . 2023-11-09
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Food was lovely, and catered for all needs. Ryan at Centre Parcs Longleat was so polite and so informative . We are a hectic family of 8 and he was so great with the children and explaining the menu and what options there were. Great food , amazing service. Ryan was Fab ! Xx
CarlyW442 . 2023-11-09
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Great place to go for dinner with plenty of food options, the pizza and pasta are both well cooked and delicious. Service can be a little slow, especially for larger groups and the prices are a little high but both of these are expected from restaurants inside the park and aren't big issues. The restaurant features a small soft play area for young children and food is delivered to tables by adorable little robots that provide a novel experience.
abbodon1 . 2023-11-03
MORE AT Google
Great service, and we loved the robotic helpers! Food was also very good, and we liked the half pizza with salad option (for those of us who didn't want a whole pizza) - Much better quality and value than a recent experience with a 'leggera' pizza at another pizza chain! Good with dealing with food allergies too.
MrsFuzzyBear . 2023-11-01
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Food was amazing loved the lasagna pizza , and service was perfect unfortunatly can't remember our servers name , we love the robots :)
Amelia J . 2023-10-29
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What kind of place needs a deposit? We were a large group of about 10, but no reason to ask for money upfront! Food was evidently pre-prepared, given how quickly it came out. Gave me a "funny tummy" that afternoon. Pizza in particular looked like it had come from a iceland bag. At least the kids did not mind.
fresh1980 . 2023-10-27
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Very mixed experience. We love Bella Italia. The food was fabulous, beautiful location, lovely atmosphere. However, we felt there was an issue which could have been handled much better than it was. My daughter who is 3 months away from being 17 asked for an alcoholic drink with her meal. As a personal licence holder and having done all the training, I knew this was perfectly legal and was OK with her request. She never ever drinks alcohol but as we were on holiday, she thought, yeah go on, I'll try something. When she went to order she was refused, as it was explained that despite it being legal, Bella Italia have chosen as the licence holder not to allow this. OK that's fine, that's their prerogative. She was happy to order a soft drink, not at all bothered. My mum ordered a cocktail and when it came she said my daughter could taste some of it, which she did. She had a small amount of my mums drink. I didn't really bat an eyelid and take much notice, it was very little, she was happy, my mum was happy and we were having a lovely evening. Good food, great atmosphere. Really lovely. Then the waitress asked if anyone would like another drink and my mum asked for another cocktail. The waitress said "well my Manager's been watching you, and they know she's been drinking some so it may be refused". I explained that it was perfectly legal for her to have some with a meal, and the waitress said it wasn't their policy. I said we were responsible adults and wouldn't allow her to drink, as such. That was that. No drink ever appeared for my mum. No one returned to the table to explain that the order was refused or kindly ask us not to allow my daughter to have any of it, should we order more, or offer my mum another choice of drink. Nothing. We were made to feel like we'd done something really really bad. Almost being told off and refused any further alcoholic drinks. In our opinion, it could have been handled so much better. The Manager 'Adam' never put in an appearance to explain his decision, or ask that if we had more drinks we didn't allow my daughter to have any. We would have been fine with that, and just said 'ops sorry yeah, our bad', but nothing. We were just well and truly treated pretty badly I feel. With a bit of contempt. If my daughter was necking all the alcohol on the table, I get it, but seriously. The amount she had was minimal. I felt the reaction was over the top, and they completely spoilt our night. Very unnecessary. And to think the Manager has time to stand there and watch customers in that way, made us feel very uncomfortable. Very poor customer service and in my opinion, an unnecessary policy by Bella Italia. Some communication and discussion could have resolved it without us feeling as terrible as we were made to feel. Will not be choosing to eat here again, at Center Parcs.
Cat Grey . 2023-10-26
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Very bland food - long wait - the robot is a gimmick and really a robo hoover with shelves that makes the food go cold as stops halfway through delivery
Laura B . 2023-10-25
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Owen was excellent! Really friendly and helpful.
Jonny Watkinson . 2023-10-13
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christine was lovely 🩷🩷🩷amazing food and service :)
Xanthie Fabling . 2023-10-12
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We ordered delivery Pizza, order#34236835, Food was NOT delivered, paid over 40 pounds, when i tried to call to ask for the status of the order, the call was not even answered.
Jowie Learsi . 2023-10-12
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Amazing food and our server Connor was so lovely! He was so helpful and made our experience amazing. Also the robot cats that deliver the food are so cool!
EMG . 2023-10-09
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Connor (tall/dark hair) delivered great customer service and was really kind and attentive. We were a large group and he catered for all our needs, food was quick and varied! Good atmosphere.
Alexandra H . 2023-10-09
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Owen was lovely! He was very friendly and smiley - he made us feel very welcome! Our friend Mollie fancied Owen. Her number is 07375523432 if he is single and interested.
lucycA3448SY . 2023-10-05
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Decent Italian located at Center Parcs. Friendly and helpful staff. Typically overpriced but not as horrendous as some of the other eateries at Longleat. Although £9.29 for a glass of Malbec stung a bit. You can buy a decent bottle of the stuff from Aldi for under £7
Ando Mando . 2023-09-28
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We had a lovely meal on our final day at centre parcs. Our waitress Karen was phenomenal and very friendly in having conversations with us. There where a few things off on the menu but Karen recommended alternatives and let us know prior to ordering. She was wonderful and made us laugh and smile
Chloewilliams680 . 2023-09-28
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Big shout out to Jane for her outstanding customer service. Very busy Saturday evening , but the service was excellent. The food was very good. But beware it has become very pricey.
martin442bearsted . 2023-09-26
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The six of us had a family night out. We went last year to Elveden Forest and the Bela Italia was nice but the pizza was like something you buy in a supermarket so we weren't expecting much. How wrong could we be. The service was great and the food was excellent. We had a wonderful time. It tickled us how much the staff had to shove the robots out of the way. I hope all other Bela Italias are like this one
Ian Collins . 2023-09-21
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The restaurant was very attentive with my meal and listed my allergies back to me as they served me my food. When ordering I was able to go through allergens on the restaurants website and then asked the server too about it. For general nut allergy it was all very clear that I didn't have any issues and for coconut the chef checked ingredients in my meal to ensure this was okay. Impressed by the service, more allergies should be treated like this.
Nutsman . 2023-09-15
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Really great experience. Food was GORGEOUS! Really reasonable price wise. Accomodating for babies - Ella’s Kitchen available. Jasmine was our server and really attentive so special mention to her! Only thing is they don’t offer blue light. This didn’t bother us but shows it’s available to all restaurants so just be aware if you were planning to use yours😊
Jess Cook . 2023-09-12
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The Robots were a great sense of amusement for the children! The food was very good and the staff were lovely! The kiddies play area kept the little ones entertained! Abigail was particularly nice and very attentive. We can happily recommend Bella Italian at Center Parcs
SWCJS . 2023-09-10
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We came in on a busy Thursday night. The atmosphere was great. Ellie our server was so lovely. There was always a smile on her face. Rory the manager served our drinks first. What a lovely chap he is. It was hot but it couldn’t have been as hot as it was for the workers. Poor guys! It didn’t affect their performance at all. I salute them for that. Food was lovely, we felt very full at the end which is quite rare in some restaurants.
JLR454 . 2023-09-09
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Really not bad considering it’s CPs food! Service and general experience was great. Thank you!
Jane Stewart . 2023-09-03
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Owen was great, bring back cash tips please, it is only fair on the shining stars!
Grant O'Donoghue . 2023-09-02
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Situated in the main plaza, the decor is standard The staff were friendly and efficient, especially the robot food servers….yes, they have the novelty robots stacked with your ordered dishes bringing you the food from the kitchen The food was OK My Marco Polo was a tad bit heavy on the sugar sweetness, but it went down well enough It was neither outstanding or bad Just an average chain restaurant really
j100lok . 2023-08-30
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Jane was great! Easy, fun, efficient meal with a lot of kids to handle. Decent food too.
Tom Kenward . 2023-08-30
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Futuristic robot waiters are a big hit with the kids. Fortunately humans still take your order and check on you, long may that continue. we went on a busy day but the food arrived very cold. Kids pizza only had a drizzle of cheese. It felt quite mass produced. Wouldn’t rush back although the (human) wait staff were excellent.
Liam S . 2023-08-29
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Great service for Owen! The large children’s menu is really good value.
Douglas Ritchie . 2023-08-28
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We had some great food (arancini was excellent 👌) and we well looked after by Jane.
James Purdy . 2023-08-28
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The food was average, there are better restaurants at Center Parcs.
Mark . 2023-08-28
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Our server Abbie was fanatic. We will definitely be back again. Thankyou for a wonderful evening. Beautiful food and a busy atmosphere! Would certainly recommend 💘
alysniad2023 . 2023-08-27
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The restaurant was extremely busy as we booked at such a popular time but it didn’t take away from our experience. We were served by Owen who was extremely polite and fun. Our food was delicious. Would definitely book again at our future visit.
katehJ7035MN . 2023-08-27
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We had a great first evening meal here! Starters were amazing (calamari and garlic king prawns) massive shout out to Owen for being a great waiter
368sadieg . 2023-08-26
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Connor was a top class waiter. He gave the best and most friendly service we have had in a long time, supported by his robot buddy!
Paul Swift . 2023-08-26
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We had a lovely dinner, and very speedy service. The robot who delivers the food was a hit with my kids!
D2718JOrutht . 2023-08-26
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Center parcs is disgusting but Jane was excellent
Ian Hardingham . 2023-08-25
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Great experience, pizza was fresh, well cooked and a generous portion. Owen was our waiter, very pleasant and helpful with an excellent knowledge of the menu.
Accounts @ Mindful Electrical . 2023-08-25
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We had the amazing waitress named Abbie. She was patient, smiley, and changed our orders last minute. Thank you for a nice experience.
Holly Wainwright . 2023-08-23
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We ate at Bella on the 23rd Aug 2023. We were served by Ellie. Brilliant customer service from Ellie, she was friendly, polite and managed her time well between us and other customers making sure we were all happy. We were checked on multiple times,...
lucylD8598BW . 2023-08-23
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We visited Bella Italia this evening and our meal was lovely couldn't fault a thing , our kids loved the robots and it was very entertaining to watch them pass but with the different meals , I really enjoyed my pollo fungi would highly recommend...
Alice H . 2023-08-23
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Good food and drink, filled me up and I liked how friendly the server was and the robot cat that carried our food. However I didn't like how loud it was
Awesome Guy . 2023-08-21
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Jane was absolutely excellent and very friendly. Service was very good and food was delicious!
Isabella Williams . 2023-08-21
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Lovely family lunch, Ryan was very helpful and knowledgeable, the children loved the robots thank u
Catkittie . 2023-08-20
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It’s okay… as a restaurant it’s a good crowd pleaser (we were a group of 13) and it’s going to cater to everyone’s needs. The food is okay albeit very expensive (it’s Center Parcs so what do I expect) and the drinks are priced at a premium too. They messed up my main and I was told 5 minutes for a new one, over 10 minutes later it showed up. Mistakes happen but it’d be good to give me an accurate idea of when it’s arriving, it would have been good to have been offered a drink or something while I waited. If I am in Center Parcs again I would come back (mainly due to the lack of alternatives).
George Wood . 2023-08-20
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Excellent friendly and helpful service from Ellie at Center Parcs, Longleat. Thankyou, it made for a pleasant family night out.
James E . 2023-08-20
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Really enjoyable meal! We were served by Christine at Longleat. She was welcoming, friendly & really helpful
Scott Hassey . 2023-08-18
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Thank you Christine. Lovely service with a smile :-) liked the attention to detail with allergies and manager serving you, gives reassurance.
396KateR396 . 2023-08-18
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Exactly what you want when out with two small children. Service was quick enough, food crowd pleasing and wait staff very friendly and accommodating. The robot servers big hit with the kids, although the human wait staff were definitely worth their weight - Ryan and...
Niki F . 2023-08-17
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Food was nice, few mishaps with the order, but management gave a discount without being asked which was a welcome outcome. Meal was made 5 star instead of 3.5 by Christine, our waitress who made the visit worth it with her friendly and professional service....
rob p . 2023-08-17
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We had a lovely evening at Bella Italia. Our food was delicious and our waitress Jane was excellent! The kids loved the robot and the s’mores pudding was amazing! Thank you.
Ginhausdeli . 2023-08-16
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Owen who served us was brilliant and couldn’t do enough to ensure we had a great meal
Chris Gill . 2023-08-15
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Very nice meal here with family including Grandchildren. The vegan pizza (I am lactose intollerent) was really good and customisable and Vegan ice cream too. Thank you much appreciated. All the family enjoyed their meal.
Bob-a-JobSussex . 2023-08-12
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Great family meal, lots of options for everyone. Great service from Owen, very attentive and friendly
Jacob David . 2023-08-12
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Was a great meal out, great options for my dairy intolerant child. We went here for our last night of the holiday and it was a great way to enjoy our last evening. Owen took great care of us and was very friendly. Also the...
MrsCL2010 . 2023-08-12
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Food was great but service was brilliant. Owen was a great waiter, he went above and beyond to make sure we had the best experience. Topped up our tap water when he saw we were running low. Helped us clean up after our toddler split his drink, we didn't even have to ask him he was there straight away and got stuck in. Owen really was great. Robots are a good touch, kids thought it was great! Overall great experience. Would come back again at our next visit. Thanks Owen!!
Jack Wyatt . 2023-08-12
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Great food and great service from Owen. Will be back for a meal next time we’re here.
Rose Cooper . 2023-08-12
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Had a fantastic family meal here while at center parcs. The food was delicious and service from Owen was wonderful. Would definitely recommend!
Alexis Rogers . 2023-08-11
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We were looked after very well by Jane at Bella Italia in Center Parcs Longleat. We celebrated a birthday and got lovely cup cakes with candles at the end which was a lovely surprise! All delivered with a smile.
Anne-Marie Eastwood . 2023-08-11
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Cat robots serving food a great novelty. Our waiter Owen was very good, nice food and enjoyable meal. Thank you
James Mogg . 2023-08-10
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We had an amazing dinner, and a lovely waiter called Owen.
beatrice palmer . 2023-08-10
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Lovely food and Owen was a good laugh. I had the meat feast with a honey glaze. We had a wonderful evening.
Hugo P . 2023-08-10
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Great food and drinks - loved the robot trolley … made the kids smile. Owen was fabulous - attentive and charming. Thanks
nathanpJ2433ZC . 2023-08-10
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