Prezzo Italian Restaurant Lincoln in Lincoln

Unpleasant environment service was poor food was cold

Lovely food, good service, a little pricey though.

Very friendly staff, from the manager to the Waite staff, outstanding! Best Rigatoni Arrabiata I’ve had since last years visit to Puglia! The tomato bruschetta as a started was excellent!

Always lovely friendly staff and food good, one of our go to places.

Great service from some lovely staff, food was amazing for a high street chain. Will definitely return in the future.

Popped in for a late lunch, very pleasant clean atmosphere, great location and friendly staff.

long wait for food and bad staff members

The pizza and chips were cold. I had to reheat them in the oven. Not happy.

Visited for a bottomless brunch - this was the second visit as our first visit in February was amazing. Unfortunately between February and August there have been some changes the offering - previously you for a pizza and bottomless drinks for £35. They have since changed the food offering to essentially a small appetiser and drinks - the price remains at £35 but if you want a pizza it is now an additional £10. We booked a few months prior for a 60th birthday on the basis of the old menu and did not find out the menu had changed until the day before by chance by looking at the website! I did have a mixed antipasti dish which was probably the best value of what was the options on the menu. (See picture) The drinks remained good quality - however the service was not as good as last time and a ‘I’ll be back in a couple of minutes’ turned into 15. This time they also tried to add a service charge to the bill which didn’t happen last time. They did remove this on request and a cash tip was left. At the end of the brunch time they said they required the table back for another booking - despite the restaurant being only a third full… Overall it’s a more civilised brunch compared so some and based on that we may return but it was disappointing that the same as previously would have been an additional £10 which is quite a jump in 6 months!

Rescued a disappointing evening, quickly watered and fed. Hanger abated with all possible alacrity. Friendly, reliable, and ever consistent. Thank you.

I liked the pizza, amazing atmosphere near the water..

We go here regularly on a Tuesday evening. Food is always nice, the staff are great too!

Very expensive place. Beer 7£ crazy 😧

Excellent food and service. Will definitely visit again soon.

Had my birthday dinner at Prezzo Lincoln on Sunday 23rd June and it was fab as always. The all Italian burger was scrumptious and both pizzas were lovely. Tried the truffle fries, also delicious. Attentive staff who sang happy birthday to me which was lovely. Thank you ♥️

I used to eat here a lot it’s changed for the worst, the food is average at best and the service is terrible. The manager has a massive attitude problem. When a complaint was made she didn’t want to listen and was sarcastic I’ll never eat here again. The atmosphere was bad the staff were more interested in chatting to each other than serving.

It used to be a better place but gets worse and worse everyday. Food is not that great, everything taste like ready meal, not any special touch. They don’t even put any herbs and if you ask the waiters to bring some Italian herbs she looks at you like she wants to kill you! Service is extremely careless, they look so tired and angry all the time. I would say it is a very cheap restaurant but the prices are not cheap! It is better to say a restaurant with very low standards… If you want to eat good Italian food and have good time I wouldn’t suggest you to go there…

Staff service was great, service very good. Food didn't leave me feeling ... wow. Anti pasto, Garlic bread with Nozzarella and Caramelised Onions, a tad bland. Tri Carne Calzone was fine, an interesting salad side with a dressing would be better.

I was going to order a garlic bread but at prezzos they are a little small so I asked one of my companions if they thought they did bigger versions and they said no don’t be stupid it doesn’t say that and then when my lovely server came over and I ordered a garlic bread he said would you like a larger version absolute 10/10 service he was amazing and he also asked me if I would of liked it crispy or doughy so much care into my order would definitely go there again !

Absolutely delicious, and speedy service.

Rude manager Abby We found a hair in our food & she was extremely rude to my friend. No apology, instead tried to insinuate no one in her kitchen had dark hair and that we were being rude. Unbelievable! My friends 11 yo daughter was in floods of tears. Prezzo you seriously need to give your manager some training as we left and would never return after that experience. She even tried to say that my friend was being rude . Tried to turn it back on her. Gobsmacked. Seriously I hygienic. Review ur CCTV and you will see for yourself what she said and how we were treated.

Very expensive for what the food is and cashless so unfortunately I'll never return again...I can't understand these businesses who refuse legal tender just cause they can't be bothered to go to the bank or count change

Spent the afternoon here and it was wonderful. It was very quiet (a Wednesday afternoon) but all the staff where pleasant and the food was exceptional. Shout out to Jamie-Lee for the great service, conversation and putting uo with two increasingly drunks guys talking about accents.

Was nothing special, food was mediocre at best. The portion sizes were huge and not in a good way, I’d recommend avoiding the spaghetti dishes - I had 3 portions of spaghetti with the smallest amount of bolognaise, towards the end of my dish I just had plain spaghetti, it was also present poorly for the price. Very overpriced for what you are getting. Service was mediocre - the staff were not rude and were polite but it seemed they didn’t enjoy working there which is never a good sign for management, it was my first and possibly last time visiting as nothing justifies the price for the mediocrity. Although I can say that the man who greeted us at the door had a much more perky and welcoming tune which was pleasant. Dining out should feel as though you can’t recreate the food better at home especially when you’re paying £16+ for spaghetti bolognaise.

Me and my friends came for food last night and it wasnt the best experience , the serving staff were rude and service was shocking . Food was dry and took a while to get to us and the seating area needs a revamp . Definitely better and cheaper places to eat out in Lincoln if you’re here for the night . 1/5 wouldn’t recommend

Very good and nice place I liked ok it too much

We had 2 for 1 vouchers and it was reflected in the size of the portions. Compared to an identical meal some two weeks previously, it was poor. Also the Calzone has to be replaced as was impossible to cut due to overcooking. Sorry Prezzo but not good enough. On a plus side, the waitress was brilliant.

Went here with a friend and her family. All the food was cold when it came out, lacked taste and were not enjoyable. Expensive price for the quality. The place was empty and lacked atmosphere. Staff were rude and inattentive, dumped plates on the table without good customer etiquette. Refused to take cash and was rude to my friend when there was a clear language barrier when explaining to him it was cash only. The waitress was then abrupt and rude to his wife. Would definitely not recommend and will never be going back! The only positive was the toilets were clean.

Our go to place in Lincoln. Consistently top notch food and service.

Wonderful service with very friendly staff. Excellent food

Cold pizza, £4.50 for less than 100g of fries, pathetic.

Good food, good atmosphere. Good prices for the meal.

Good food here as always. Been here a few times. The staff have always been attentive and polite. The last time I was there, the sun came out and was blinding me. The manager (I think ) moved us to another table. I didn't have to ask either.

5* in all departments. We didn't book as it was a last minute 'walk in' the manager on the desk accommodated our party of 6 The pizza/pasta dishes were cooked to perfection, The staff were brilliant polite and nothing was too much for them. If I'm ever in lincoln again I will definitely be returning.

I tried to reserve a table for my family, using a valid offer on my blue light card offering 20o/o discount and a free drink, even at weekends I was told they would not accept this offer, even though it was valid

Card only. Had a table booked but just had to leave. Cannot and will not support a business that refuses cash

Happy with my visit. I dunno about other dishes but the 'chicken and roasted papers' was genuinely the best pizza I had in Lincoln. We came on Sunday and only waited 5 mins to be seated, the place was busy but the service was amazing and very friendly. I loved the christmas jumpers and decorations :) The only negative I would say is that they don't offer normal water, they charge £4 for big fancy water bottle, which I found annoying.

Jade and the rest of the staff were so kind and helpful today. The restaurant was beautifully clean and the food was really good! Overall, I couldn’t ask for any more from a restaurant. We will definitely return

Nahoditsia vozle reki, vnutri restorana ujutno, mnogo mesta, vezlivij personal, ceni priemlimi, eda vkusnaja, gotoviat bistro, edinstvennoe s chem nado porabotat eto chistota, ne vezde ubrano chisto.

Eating lunch with friends, I was impressed by my meal. All four of us chose different mains, and we all enjoyed our lunches

Really yummy, but overpriced in my opinion.

Always a great experience at Prezzo, and the Lincoln restaurant didn't disappoint. Staff were friendly and attentive, food amazing.

Visited with my wife on a Saturday lunchtime. We wanted a quiet table for a chat but we were placed directly next to a busy table despite the restaurant being mostly empty. They were just finishing so we decided to stay at that table. Half way through another group of 4 were placed next to us. Really?!?! Give people a chance at privacy FFS! Drinks were surprisingly expensive. Pizza was OK, despite a lack of topping and the chicken was dry and tough. Never again.

Typical chain italian. The menu descriptions are much better than the dishes themselves. Its food that you would never find in Italy lacking any love or passion, ready meal fare. The location is brilliant looking out over the marina. Unfortunately the night we went the restaurant was almost empty so the atmosphere was zero. The staff were friendly and efficient but that's about it.

Great location, friendly atmosphere, friendly and efficient staff. Food was good and arrived quickly, great experience all round

The place is okay, food was average. the cheesecake was out of this world. my friends told me the pizza was a bit dry. My pasta was okeyish. we went on a saturday night so waiting time was long as it was quiet busy which is i guess a good sign.

The pizzas were cold and we had to heat up one of the spaghetti bologneses in the microwave. I spent nearly £200 on a birthday meal for my daughter which was spoilt due to this. The comment above won’t work but the meal arrived 20 minutes later than anticipated and 40 minutes later than told at first

Ordered large chips and the portion was small, garlic bread was £7 and the size of my hand. Spaghetti bolognaise was dry, lacking in sauce. The kitchen ignored food requests (what’s the point of having that option). Food was almost cold at point of delivery. Not worth £95. Gutted because we love prezzo usually.

Not good as we enjoyed dine-in.

Great food. Great customer service. Cool ambiance. The location is amazing; right at the water front. Had calamari as a starter, spaghetti with king prawns and strawberry and raspberry sundae. I loved my time there. You should try it when you are in the locality.

Missing items so was told I would get a refund of 6 pound only got a refund of 2

Took my partner on a date here and it was absolutely lovely, our table was right next to the pizza oven which was a bit warm but really fun to sit and watch.

Service and atmosphere is good but the food selection is poor and tasteless. Drink selection isn’t much better and over priced.

First time visiting last night, absolutely outstanding service and greeting. Reasonable in price, quality food. Fantastic ❤️

The perfect experience. The staff, atmosphere, food and company were all perfect. Nothing was overlooked!

Quick & friendly service, even when it’s busy. Good choice of food and drinks.

Had a lovely meal last night, service excellent, atmosphere very good, had a window seat, just thought wine slightly overpriced, would recommend a visit.

Quite pricey in my view. Went on a Tuesday lunchtime when it was very quiet. Good service. Was given a special menu for vegetarians. Got what we expected.

Very tasty food. I am happy that we chose this restaurant. The service is very good. I just think that more attention should be paid to the interior, because such good food deserves a good interior.

Lovely food as always and friendy, efficient and attentative staff. Really enjoyed our meal. Was there on Monday around 6.30pm so the atmosphere was lacking slightly. Would always recommend this restaurant.

Disgusting service - 40 mins for drinks then 1 of the 4 meals came out with black hair in it and wanted us to wait for them to recook the meal , refused to pay for the meal said I would pay for the drink only, staff refused to come to an agreement and I walked out. They took my Reg plate and 4 weeks later the police have told me I have to go back and pay for the meal tomorrow . We would Never go again, Nando’s and Wagamamas much better ! Rude staff and terrible service. AVOID

Staff were very helpful and friendly the food was upto the standards you expect from Prezzo

Excellent service /food , went there twice this week.We were served by Jade on Wednesday .Nothing was too much trouble, a real credit to your restaurant.

It was lovely food but delivered 40 minutes late

I had Jamie Lee served me at Brayford Wharf North Lincoln LN1 1YX her service rendered was excellent.

Nice view if you sit by the window. Found fries in my salad, which is not worth trying. Overpriced for what they are and a mess. A bit shame that the standards are that low. Could be nice place. Shame it’s not. Took salads of the bill, which is understandable, but the question is, would I come back?

Excellent service excellent food, reasonable price, good portions. Well done to all, thoroughly enjoyable evening, thank you

My food has not arrived. The web site delivery progress shows my meal was delivered at 20:07 but it's now 20:36 and it has still not arrived. The doorbell and knocker work perfectly and I turned on the light over the door when I placed the order to show I was in and I have been sitting in the front room by the door all this time. I have even opened the door to check whether my order was left outside but no sign of it. The restaurant kindly took my call and confirmed that the driver did collect my order from them before 8pm. I don't know whether to reorder or what. Please advise. Kind regards, Susan Hamilton

Excellent food, very tasty and well presented. A 15 minute wait after being seated before our order was taken for drinks.

I was a bit apprehensive at first that it’d be a seamless weekday lunch, since the staff seemed to be a little flustered and “getting things under control”, despite not being overly busy. But after a short wait on the sofas in the reception area it proceeded to be a really nice experience. We secured a table in the window at the front of the restaurant, which is great with the views and being able to watch the world go by. It was a lot quieter and felt a little detached from the main dining area, but the service from the waiting staff didn’t suffer as a result and it made it a lot more relaxing. Orders were taken quickly with the drinks arriving almost immediately and the food too was served in good time. Portion sizes were really impressive both the presentation and taste were great. When ordering pasta dishes you’re asked if you want cheese adding, which is done in the kitchen rather than at the table, so you might not get the amount you want but at least it’s still an option. The waiting staff checked up during the meal and getting additional drinks was nice and easy. Overall it was a nice fuss free meal with decent enough value for the location and setting. I’d happily consider visiting again.

Wonderful experience myself and my son went here for lunch and it was lovely, staff very kind and friendly food was lovely and we had a beautiful view out on to the water at Bradford wharf, it was a cold and frosty day and the water was frozen over but such a beautiful place 😊

Really lovely time great food, and great service. Sophie is an amazing waitress and made sure we had a really good experience

Took my family and and their partners out for lunch 28/12/2022 and have to say extremely disappointed. Staff were friendly enough but..My wife's meal was stone cold and when it was brought back to her, the sauce was now like water and the chicken so rubbery. yes they deducted this meal from the total cost but this spoilt the whole experience and suffice to say, we will not be returning.

How is possible in this economy with an empty restaurant to send people away.Or is just because I am not English

We have previously had good experiences here but not tonight. The service was poor and not at all personal. The restaurant was empty yet we wasnt asked how our food was and when we asked for some mayo, we were told there would be a £1 charge. We added mushrooms to my wifes meal and was charged an additional £3 which we think for 1 mushroom is very expensive. We have been put off from going again.

As cold as my ex and cost me as much! I think I'll wait until spring before returning.

Lovely food great service but we were sat opposite the doors so we were cold and couldn't get another table as they were all booked

My drink didn't come, can you sort this

Food excellent 👌 service excellent 👌 Def go back there

Have had multiple visits here and have always enjoyed the food. Even when busy, service has been fantastic. Their risotto is the only dish I’ve been disappointed by- not a lot or flavour in it, but have returned since and enjoyed other parts of their menu that were delicious. Photo is from a 2019 visit.

Customer service was very fast, nice and the food was brilliant

First time to this restaurant :) I really enjoyed my time there and the food was really nice. The place and the service were great too :)

Great location. Great food. Great staff.

Staff very helpfull and attentive. Food was overpriced ,small portions , not hot enough and instantly forgetable . Side dishes again way overpriced for what they were. Drinks very pricey. Wont be rushing back.

Had an excellent meal here, pre booking a table is advisory in my opinion as it was very busy on a Saturday night. The wine list was good but not extensive, and reasonably priced for this kind of restaurant. The food we had was phenomenal. Service was attentive and friendly, we didn't have a dessert as we were too full but I would definitley return here in the future!

Food was in a thermal bag that was open, the pizza was stood upright not flat. Food was cold on arrival. Just Eat App said assigning driver at time of delivery, so not the driver who made it late.

Lovely atmosphere, the layout is very quaint and the food is good. Would recommend

Lovely food, even better when you use a 2 for 1 meerkat discount 😀

Good but not as good as my previous visits. The waitress was ok but took a very long time to bring water as she was waiting for the coffee machine to be free. Food was good but had better previously here, also one of the new dishes was spicy but the menu made no mention of spice/chillies. Coffee was overheated which slightly burns the coffee plus could have done with a little more milk for a latte. Still wasn't too bad, was hopefully just an off night, I'll still go again. The calamari starter was fantastic!

Very tasty chicken Caesar salad, not worth £13, I was expecting the amount you would normally get at a restaurant but it was just a small box worth. Still would order again if I craved a salad though!!

Food was sealed perfectly, driver was great!

Great food. Great service. Great cocktails. Only downside the heating could have been set a little higher

Lovely space and it has plenty of Gluten free options! The GF Garlic bread is amazing as was the GF carbonara! I'll certainly return to try more options!

Friendly service and tasty varied menu. Great position over the Brayford water.

On top as always.great price service and food..

Had a very enjoyable evening, The service was great and food was faultless

The drinks were okay, the food was mid for me, the service probably could of been better, although one waitress tried to take over our table when the first waitress served us and expected to tip her instead which isn’t that great. I appreciate the overall experience but this sort of stuff shouldn’t really happen. A bit overpriced for what I ate .

Yesterday we spent two and a half hours in this restaurant. We had to send our food back as it had been waiting on the side for a waitress to collect for approximately five minutes so it was luke warm on arrival. This was, as the manager confirmed, after waiting for our main courses after 'one hour and twenty six minutes' from ordering our drinks. Luckily we had some starters in that time too. The manager implied we were lying as the food hadn't been waiting that long - she even suggested she would check on CCTV. We were very close to walking out. This was supposed to be an enjoyable meal with family after a lovely day out in the summer holidays, instead it was stressful and spolit our afternoon. The restaurant wasn't even that busy. The whole experience turned into a joke in the end. Terrible service from a restaurant we have used previously many times. I think we will use the local independents moving forward to support businesses which actually care. Also £14 to £16 for a main meal with little ingredients really is getting to be a joke in these times!

Never ever again! Spend £35 on family dinner!!!! All in the bin!!!! Pasta no taste at all… no solt or something simple boiled spaghetti in water :D sauce…. You can feel oil….. disgusting. Not recommend!!!!!!

We had a really lovely meal here the service was very good as well .