Prezzo Italian Restaurant Fareham in Winchester

I had tesco vouchers and my friend has a blue light card. We asked for separate bills so we could each individually benefit from our vouchers. Apparently, this is not allowed and vouchers are per table only, even though website states otherwise. Waitress displayed a poor attitude and manager admitted this was to make their lives easier. Lack of professionalism overall.

25mins to get a drink. Around an hour until our mains arrived. Service was non existent. My last dish was £16, it had 20p worth of pasta and a 1/4 of chicken breast at most. Value for money is terrible. I was tasty but it’s not a Michelin star restaurant I expect actual food in my dish. Pittiful and stingy. Childs ice cream also tiny for a 10yr old, ice cream costs nothing! Won’t be going back. 3 of us, £105!! Insane (3 drinks in total)

Great place for lunch 😀. Friendly staff. Good price for food 🥝🥑

A Thursday at Prezzo's after walking along the restaurants my daughter really wanted Italian. So opting for the busier restaurant we were seated with a smile and within minutes our wait staff Emilia was taking our drink order. In again what was only minutes the drinks hit the table and the food order went in the food took 20 minute to arrive and was wolfed down in only 15. Emilia was very tentative and done her check in. The only 1 minor complaint was that the table was a tad small for 3 people but the couple seated next to us seemed very comfortable.

Nice inside but food was OK, didn't set the world alight

The time off delivery kept changing,it took over an hour when it did arrive it was cold so had to warm it up .For the money paid it was definitely not worth it would have been quicker to make my own.

Starters nice, pasta alright, pizza not so good. Pizza not cooked properly and covered in honey. Waitress was lovely but just no love in the food. Been to better Prezzos as a brand, that’s why we went.

Half the restaurant empty, and the girl was looking thru the booking book and we ended up outside. Wife enjoyed her lasagne, but the pizzas went cold very quickly outside and in the time we had eaten only a couple of the empty tables were taken and other tables that were taken were available when we left. £60 later, son said he wouldn't go back, and I must confess I wasn't over enthralled and will look elsewhere in the future. Over price cheese on toast with tomato sauce, and yeah I do make my own and know how cheap pizzas are to make.

After being let down by just eat drivers last time everything went well and the food was warm and lovely 😍

Large friendly restaurant. Great service. Wonderful pizza

No drivers were available to take the food and there was no option to call just eat by the time a driver was available their kitchen had closed so food which I imagine was lovely when it was warm was ice cold. The driver came directly here and the restaurant made every effort to keep the food warm

Great food, really helpful staff and good offers always to be found on their website

Had a nice meal with the family. Service was good, and the food came out quickly.

Food was cold and chips were horrendous even after chucking in an air fryer to reheat. Portion sizes are small for the pricing. Cake was very good though.

BEWARE if you have Allergies or special requests, they are not honoured or respected. We finally received our meal that was completely wrong, a pizza arrived with unknown toppings, a tiny serving of fries and a very small salad already smothered in dressing. The manager (scot) checked our meal and decided it was wrong partly blaming the chef while shugging his shoulders but he then went on to tell me that all orders are checked before they reach the customer, which is clearly a lie. The manger was useless and so unhelpful with a disgusting attitude. I don't think he or the company understand Natasha's law or cross contamination, very poor in this day and age. We will be taking this matter further!!

Went for lunch, food and service poor with long waits, also not cheap. Used to be good so not sure what's ch

Food was burned, cold and portion sizes far smaller than normal with only a few chips in a box. Delivery driver did not pack items in a Just Eat hot bag either and the bags were split open

Since the menu has changed, the availability has dropped and the service on our last visit (5/5/2024) was horrifying slow, 2.5 hours for a starter, 2 mains and 1 dessert. The bench seating had not been cleaned from the previous guests also.

Very nice restaurant, service was great, we asked the host to sit upstairs which was fine (quieter atmosphere) , server was good and helpful. The meal was of a good standard, nothing was a problem with the server. Definitely go back again when I'm in the area.

Service was great, the food was good but i think the food was a bit pricey for what it was.

Very dark , ended up going somewhere else

Great experience. Going back tonight. 👏👏👏

Came in for a meal with my mum, had lovely service from Meghan she was nice and chatty!

Really enjoyed our evening, the waitres who served us was great, attentive and chatty but gave us the space and time to enjoy our meal.

Located on the Whiteley Village shopping area. Access is a little restrictive and this means it can get busy. Plenty of parking, electric charging and disabled parking. Arezzo is facing the car park along with the other restaurants. The main door is on a sensor and the inner door is pull door. The decor is subtle. Shown to the table by one if the team. The team are brilliant, knowledgeable and very helpful and professional. The selection of food and drink is great. Speed of service is good. Food is really tasty. Will be returning for sure.

We went on a Saturday early evening and despite it being very busy service was quick , food arrived after only a very short wait. It is always very tasty and satisfying. At this time it was a very family orientated restaurant but the general feel makes it gold for all. The staff are very good. They leave you alone but ate close ar hand when you need them. It is probably our first choice restaurant in Whiteley.

Went for lunch. Friendly service, quiet atmosphere, can't complain :)

Fantastic night! Finished all 3 courses not leaving a crumb in sight 🥰 lovely warm atmosphere and friendly staff

Cashless - no wonder Prezzo had to close many restaurants! Boycott

Lovely meal and the waitress and manager were great. I think the drinks, only soft ones, were a bit overpriced. But would visit again

Prezzo was my favourite chain restaurant but our most recent visit was disappointing. All the portions have shrunk! Lasagne still comes in the original dish, except it’s now filled to half the size. The chips used to be crammed in the little bucket, they now barely fill it. Very glad I just paid with gift vouchers as it definitely wasn’t worth the money this time. Wondering if it’s an instruction from above to decrease portion sizes and thus every branch will be the same now. If that’s the case I won’t be frequenting a Prezzo any more.

Prezzo is great for a nice meal when I’m out with friends, the staff are polite and helpful.

The staff are very helpful. As someone with coeliac disease, I've eaten here a few times in the past year with no issues. It's really great to go somewhere with so many gluten free options carefully prepared!

Came here twice last month, firstly with a party of 6 and the waitress Megan went above and beyond she was amazing. The second time was two of us and the food was just as gorgeous but service was slightly slow when waiting to pay over all amazing restaurant though!

Prezzo is my go to when I want good food that is safe foe a coeliac. Great service and good drinks.

All was good except one let down A young lady who was a server. Let things down due that she didn't find a smile on her face. It felt quite off putting. She let the team down.

Used Tesco vouchers for a meal out. Pretty faultless to be honest. A but pricey if not using vouchers but good sized portions.

Good place, nice atmosphere. Staff were lovely.

Delicious food, brilliant service!

Had a wonderful visit could not fault the service or food was all hot and tasty and the waitress we had interacted kindly with our children and we felt welcome. A great advert for prezzo from our experience on a Saturday night

Lovely meal lovely service. There is service charge on the bill which is a bit pricey but its optional., look out for that !!

There's no atmosphere ar this restaurant. Staff are lovely, food is good but I'd only go as a handy meeting place and not for a special occasion. Although the food is good, without a downloaded voucher, I'd think it expensive.

Great attention to detail from the staff the food was excellent service was good on the whole a good experience all round and for a party of 12 the food was brought out togeather and not in dribs and drabs

Well worthy of another visit. Thanks 😊

Been here a few times And will come again

Watching a member of staff eating his meal opposite me, and with poor table manners (no napkin) was quite a spoiler.

Lovely food. Waiter was very helpful. Our child has a milk allergy, and they provide a menu with very clear details of which meals had dairy.

Food was nice, good service. It is a chain so we know what to expect. Good value.

Pretty good, came following a disastrous experience elsewhere so wanted some guaranteed ok grub

Had a Awesome waitress, Erin, absolutely brilliant service and so friendly and efficient, well mannered and sorted out any inconveniences, would 100% hire a lady like her at my resturant! Good job 😁 (oh and a lovely meal!)

This review is based on 2 experiences over 1 weekend. Our first visit was as you’d expect from any other Prezzo. However, we covered our bill using an e gift card which only left a few pence to pay. I paid for this on my card and found out later that I’d been significantly overcharged. I contacted the restaurant directly the following day and spoke with the manager (different to the one on our visit). They were very apologetic and invited us back for a meal covered by the restaurant of a higher value than what we were overcharged by. On the day we returned, the manager I’d spoken with over the phone was on shift and made sure we were well treated by our waitress and we had 0 issues on this visit. I’ve never had an experience like this in a Prezzo branch before so I’d like to think this is a rare occurrence. Although the situation wasn’t ideal, the manager handled the situation quickly and inviting us back gave the restaurant a chance to redeem themselves so we’d consider going back in the future.

We dined at Prezzo's at the weekend, we had a voucher that was gift - unfortunately we felt that the service was not great, almost that due to us having a voucher we were treated differently, even though we knew and happily accepted we would be paying extra for items not included in the voucher. The staff did not really pay attention to glasses being empty and waited a while for plates to be cleared, we had to keep trying to catch attention of passing staff to ask for another drink etc. It was not busy - just felt that nobody really wanted to serve including the manager. We would not go back to this particular branch, not a nice atmosphere like other Prezzo's. Also need to include a gf option for dessert on the set menu if using the vouchers, we had to pay extra for a gf option as the set menu had no gf options.

Wonderful service and very good food. Highly recommend the prawn gnocchi to start

Ate here last night with family. Friendly greeting on arrival. Attentive service. Thanks. We have not been hear for a few months. Your chicken and bacon salad is not what it use to be. Very little chicken and virtually no bacon. Rather charge a couple more £'s instead of skimping. Also a pity you have taken the meatballs off the menu of your calzone. Overall a pleasant evening but let down by the economising on ingredients.

We were slightly disappointed with our latest visit to Prezzo restaurant in Fareham, on Saturday 19th November 2022. We sat in the downstairs area of the restaurant. and when customers were arriving, the door was kept open and you could feel constant cold draft around the restaurant, which then resulted in some of our party putting coats and scarfs on. The quality of the food was good, however the quantity has been reduced. I guess this is because of the current financial situation. Two of the party ordered the Lobster and crab ravioli, and at nearly £18 per dish, there were only 8 pasta parcels and a creamy sauce. My wife is not a big eater, but she left Prezzo's feeling hungry. I chose the truffle beef burger, and again at nearly £18, it was just burger and chips that was not that exceptional. We were not asked if we wanted any additional condiments. Two of our Grandchildren chose the kids menu, and even they were disappointed with the burger and chips. Just a burger in a plain bun, and he said McDonalds were better. Also one very small scoop of ice cream in the bowl for desert, no wafer or sauce offered. I chose the lemon meringue pie for desert, which consisted of mostly meringue. I could not taste the lemon at all. Our bill was for over £200 for a family of 7, and we feel we didn't get value for money. I don't think we will be revisiting this restaurant anytime soon.

Never really fault a prezzo meal and we always know what to expect. My squibble and hence the 4 stars for food is how can they justify garlic bread with balsamic onion and cheese at £7.50. Especially the size that u get. Also annoyingly prezzo have so many offers and deals on to get discount etc why don't they just lower the prices overall and stop with all the codes and vouchers etc.

Disgusting attitude from two waitress and manger came up for meal with my dissabled boy and thay think it's funny to talk about him and laugh I think it's time thay had proper training no problems with food tho just staff

Don’t get macaroni cheese There literally was no macaroni Just a bowl of cheese sauce That was cold

It was a really lovely looking restaurant, even for a chain. However I found that their selection of vegetarian options on the menu very lacking. If it wasn’t for me meeting up with friends, I probably would never enter a Prezzo restaurant again and it was extremely overpriced for what it was too. The service wasn’t particularly great either as upon entering, I had to wait over 5 Minutes to be seated, even though staff were standing around doing nothing.

Due to the nature of the building, this was not a pleasant experience. Although it was only half full, it was very noisy because sound just bounces off the walls. The seats are quite uncomfortable. The staff were courteous and efficient and the food was good. We just had one course and left.

We have just had a meal here at the Whitely branch and can only be possitive about it. The staff here are really nice, so friendly and welcoming and made lots of effort with our little girl. The food was fantastic with a great taste and served piping hot. We will be back. ** I dropped the stars as the food quality has dropped. I don't think I've ever sent any food back, but it was so bland I had no choice. Unfortunately the replacement of the same dish was just as bad. The staff treated us accordingly, poor attitude etc.

Clean and tidy, service was a tiny bit slow tbh .... but overall a pleasant dining experience.

1)One meal with seabass which was overcooked and Tasteless and with almost no pesto sauce and what they did have was tasteless. 2)The second meal was a margarita pizzaette which was totally tasteless. There was more crust than topping. I asked for extra cheese and did not get it. There was almost no tomato paste. The salad looked like it had been prepared hours before as the dressing was congealed. 3)The third meal was a margarita with extra cheese and olives. It looked divine but again was totally tasteless and the base was so floppy and soggy. We had two sticky toffee puddings of which I have had many! This was inedible and I sent it back. It was a totally different texture so so soggy and mushy. In fact both were not eaten. Such a shame as we have eaten at Prezzo many times with huge satisfaction. The staff were very pleasant and helpful. We did not complain though as the problems were not their fault.

Very pleasant meal, only minor criticisms were the Burrata was frozen in the middle even after it was late coming out to the table, the olives were all green bar 1 and the king prawns could have been more numerous, 5 on the main compared with 3 for the starter, but the overall flavour of the tamato and chilli sause was good. Thoroughly enjoyed the Calamari, the Bass, both cheese cakes and the chocolate Tart.

Great service, food was a bit of a letdown.

Good hot food and friendly service. We used Tesco Clubcard vouchers. We wouldn’t pay full price

Fab location, great menu & friendly staff.

Popped in here before going to the cinema...ordered garlic bread and pepperoni pizza to share ....both greasy and unappetising...I make much better homemade pizzas...friendly girls though .....

Visited today with friends manager Alex was able to sort my friends meal With no fuss thanks Alex excellent customer service would definitely go again

Had good meal to celebrate my daughter's engagement

Delicious and great value for money.

Amazing place. The service was outstanding and the food, as always, was tasty and exquisite!

Very good service & food, staff friendly & quick.

After a scare with car ,late at night ,the staff here were amazing. In particular Glen Everton, Bella Pallister and Dale Ford. They helped us contact security, let us charge our phone & were very understanding and supportive. We were even offered food and drink, which although we didn’t need, we really appreciated the gesture. So kind and caring. Thank you so much guys.we really appreciated all your help.

Visited last weekend with family, on arrival noticed very loud music playing, could hardly hear what the person opposite was saying! Starters expensive for the little amount you get. Ordered main courses and they arrived in under 10 minutes, impossible to make pasta that quickly! Very bland pasta dishes, not much flavour at all! Bar staff girls staring at tables and whispering, not very professional at all!

Great place for lunch with a good choice of children's meals.

Food was OK, staff service nice, work in progress!

Booked for a big family do, staff very helpful and food was excellent ,thankyou so much for doing the birthday cake surprise for my daughter

We had a family celebration tonight for my daughts 21st Birthday, and we could not have chosen a more beautiful place. The food was amazing, the staff were attentive and the ambiance was perfect. Thank you for a lovely evening xx

Prezzo -Whitley village. what a delightful place very spacious with lovely decor, staff were absolutely lovely, food was delicious, only down side was the gap between courses, not bad for adults or when on a social, but will children they lose interest fairly quickly, but overall great experience, even left a tip! 5 stars Prezzo - Whitely Village. Sorry guys have you five stars on the last visit & this time you didn’t let me in and told me there was a 2+ hour wait, glad to see you were busy but have to mark you down, perhaps next time.

Nothing new ,I guess that's good as you know what you're getting.

Had a Vegan Christmas Meal there and was good, as advertised.

Great food and great prices on a meerkat day!

Unfortunately if you look at the trends of the negative reviews about this restaurant my feedback would be that they are all accurate. We decided to visit anyway as our next nearest Prezzo is a long way away. Food was both burnt and completely overcooked, while at the same time cold, which was pretty impressive. The sauce in the chicken and mushroom dish was very runny and bitter, while the chicken was dry, chewy and overcooked. It’s never tasted like that in any other Prezzo I’ve eaten in. When we raised it with the staff we were told the burger was cooked on a char grill and was therefore meant to be burnt. Right, but I’m pretty sure it shouldn’t be completely dry all the way through as well as being luke warm when served. Very disappointed and a really bad representation of the brand. 👎

Enjoyed a Lovely Lunch here with my Family. Service was excellent. Definitely will be back !

Food nice although my fries a bit cool. Beer was returned flat but didn't spoil a lovely evening. Staff attentive and a tip given.

The lasagna was burnt on the bottom so we had to have something else. They also charge you extra to have ice cream with your cheesecake. Apart from that, the food was okay in the end.

Ate here last night with a party of 8. The food was as good as I'd expect from a decent Prezzo, but the staff were the real stars. The waiting team were so nice, happy, helpful and patient. I haven't experienced service that good in years. There were quite a few tables taken, even on a Monday night, so they had their work cut out, but everyone really enjoyed the evening.

We had such an amazing evening here everything about it was special the Christmas menu was devine the calzone in particular was spectacular unforgettable night thank you to everyone

Came here for a family lunch today (3-9-21), was welcomed by friendly & polite staff members. Food ordering process was easy to understand, food orders didn’t take that long to arrive to the table even though the restaurant itself was fairly busy. No complaints with the food, it was hot & really nice to eat. Seating area was clean, when other diners left, a staff member would immediately go to their table to clean up & wipe down methodologically which was good to see. Overall a good experience & would definitely return some time in the near future!

Always great service n great food....and great Peroni too 🍺

Awful food my two kids didn't eat there's and I tried it and it was awful. One good meal out of four.

If you like cheese on your pizza don't buy one from here because there isn't any. Absolutely dreadful. There was more on the pasta that I had. Italians would be ashamed and the Americans would have laughed. Pathetic.

Very nice. Food tasted very fresh and delicious. Will come back for sure!

I visited this restaurant on Saturday the 14th of August 2021 with my wife, son, daughter-in-law and granddaughter, for a meal to celebrate my birthday. The waitresses were very efficient and the service extremely good, and the presentation of the food was extremely good and very tasty. But I have to say that I don't like the type of building that this particular type of restaurant have been set up in. Because the Soft Furnishings in this style of restaurant are to the minimum it makes for a very noisy atmosphere and if you are somebody who has very poor eyesight which makes you Reliant upon your hearing then it does you no favours at all as you will most likely struggle to join in conversation because of the noise echoing around the building. But despite that as I said the service and the food was extremely good!

Really good food, ellie was great and no long wait on anything. Always good to see Ryan, just brings a certain positivity to everything. Thanks

Went for my daughters birthday this evening. Sat upstairs. The waiting staff were lovely as was the food. Will definitely recommend.

Just received great service and great food amazing in such difficult times thank you for a good evening will be back and highly recommend

Don't go if you have allergies. Went there this evening. Was super clear with the manager and the staff that I have an issue with goat cheese: I won't die if I eat it but it will ruin my evening because it makes me feel so unwell, and often vomit if I have even a small amount. What happens? They add goats cheese to my husbands food, which I didn't see until I tasted a bit. The one thing that ruins my evening! It wasn't even part of the dish we had ordered, the chef had seen it written on the order and thought we wanted it added! I cannot believe it frankly. I'll be fine in the morning but what if I had a fatal allergy? They gave us our meal for free and offered us a discount on our next visit but we won't be going back.

We like prezzo BUT the staff here, especially the young girls seem to all be so so rude. Such a disappointing and actually upsetting. Dinner ruined by the young girl who was serving us. She was unprofessional, no manners, forgot our order and was rude to my nephew who is 2 years old. Then had the cheek to over charge us and argue with me that in fact I was wrong... so I had to stand there and argue with the girl until she finally realised she was wrong. Will never come back again Whitley prezzo